Role summary: By selling donated goods, you can play your part, raising the vital funds we need to provide our services to the local community. You can also help the planet by giving items a second lease of life!
Usual Role Hours / Shift: Flexible hours to suit – Monday to Saturday. The hours you donate to helping us are up to you – whether it’s for a couple of hours or full day, once or twice a week – we really appreciate any help you can give us.
Location: Barnard Castle, Star Buildings, Star Yard, Barnard Castle DL12 8LY
Main Tasks:
Working as part of a team, delivering excellent customer service, you can help us with:
- Sorting
- Displaying
- Selling merchandise
- General ad hoc tasks
- Cleaning
We’d like you to help with generally with the above, but if you want to specialise in a particular area, that’s fine, we will pleased to discuss this with you.
No experience is necessary , as training will be given. We just ask that you are of smart appearance, reliable and of a friendly nature. Applicants must be above school age/16 or over.
These roles will be based in Barnard Castle – we have other retail sites in St Helen/Bishop Auckland, Redcar, Billingham, Norton, Thornaby , Linthorpe and are always on the look out for more help in these locations too.
If you want to know more, contact us on 01642 607742 / email volunteers@butterwick.org.uk or pop into the shop for a chat – we can arrange for a ‘Taster’ day, when you can come in to see what it is like to volunteer with us.
Role Category:Retail
Role Type:Volunteer
Role Location:Barnard Castle
We have multiple roles available, including: :
- E-commerce volunteers – online listers, photographers, distribution.
- Shop floor – merchandisers, till/customer service volunteers.
- Stock processing volunteers – sorting, pricing, steaming.
- Clothing specialist.
- Books and media specialist .
- Homewares specialist.
We’d like you to help with generally with the above, but if you want to specialise in a particular area, that’s fine, we will pleased to discuss this with you.
Usual Role Hours / Shift: Flexible hours to suit you – Monday to Sunday. The hours you donate to helping us are up to you – whether it’s for a couple of hours or full day, once or twice a week – we really appreciate any help you can give us.
No experience is necessary , as training will be given. We just ask that you are of smart appearance, reliable and of a friendly nature. Applicants must be above school age/16 or over.
Expenses: Reasonable travel and lunch expenses can be covered with prior agreement.
Give it a try – join our team – without the support of of wonderful volunteers, we couldn’t provide our services to the local community.
If you want to know more about the shop, have questions about any of the roles, just give the shop a call on 01388 609763 / email bishopauckland@butterwick.org.uk . We can arrange for a ‘Taster’ day, when you can come in and see what it is like to volunteer with us Alternatively contact us on 01642 607742 / email volunteers@butterwick.org.uk
These roles will be based the St Helen Auckland / Tindale shop – we have other retail sites in Barnard Castle, Linthorpe, Billingham, Norton, Thornaby, Redcar, and are always on the look out for more help in these locations.
Role Category:Retail
Role Type:Volunteer
Role Location:Bishop Auckland
We have several roles available, including:
Volunteer Retail Assistant – Norton
Location: Norton – 63 High Street Norton TS20 1AQ.
Role summary: By selling donated goods, you can play your part, raising the vital funds we need to provide our services to the local community. You can also help the planet by giving items a second lease of life!
Usual Role Hours / Shift: Flexible hours to suit – Monday to Saturday (on a Monday would be great if you can though.) The hours you donate to helping us are up to you – whether it’s for a couple of hours or full day, once or twice a week – we really appreciate any help you can give us.
Main Tasks:
Work as part of a team, delivering excellent customer service you can help us with :
- Sorting
- Displaying
- Selling merchandise
- Generally helping out
- Cleaning
We’d like you to help with generally with the above, but if you want to specialise in a particular area, that’s fine, we will pleased to discuss this with you.
No experience is necessary , as training will be given. We just ask that you are of smart appearance, reliable and of a friendly nature. Applicants must be above school age/16 or over.
These roles will be based in Norton – we have other retail sites in St Helen/Bishop Auckland, Redcar, Barnard Castle, Billingham, Linthorpe, Thornaby and are always on the look out for more help in these locations too.
If you want to know more, contact us on 01642 607742 / email volunteers@butterwick.org.uk or pop into the shop for a chat – we can arrange for a ‘Taster’ day, when you can come in and see what it is like to volunteer with us.
Thank you for your interest.
Role Category:Retail
Role Type:Volunteer
Role Location:Norton
Role summary: By selling donated goods, you can play your part, raising the vital funds we need to provide our services to the local community.. You can also help the planet by giving items a second lease of life!
Usual Role Hours / Shift: We are looking for help on a SATURDAY in the shop – we’d appreciate any hours you can help us with during the day.
Location: Redcar, 51 High Street , TS10 3BZ
Main Tasks:
Working as part of a team, delivering excellent customer, you can help us with:
- Sorting
- Displaying
- Selling merchandise
- Generally helping out / cleaning
We’d like you to help with generally with the above, but if you want to specialise in a particular area, that’s fine, we will pleased to discuss this with you.
No experience is necessary , as training will be given. We just ask that you are of smart appearance, reliable and of a friendly nature. Applicants must be above school age/16 or over.
These roles will be based in Redcar – we have other retail sites in St Helen/Bishop Auckland, Barnard Castle, Billingham, Norton, Thornaby, Linthorpe and are always on the look out for more help in these locations too.
If you want to know more, contact us on 01642 607742 / email volunteers@butterwick.org.uk or pop into the shop for a chat – we can arrange for a ‘Taster’ day, when you can come in and see what it is like to volunteer with us.
Thank you for your interest.
Role Category:Retail
Role Type:Volunteer
Role Location:Redcar
Volunteer Retail Assistant – Billingham
Location: Billingham – 1 Cinema Buildings Mill Lane, Billingham TS23 1HE
Role summary: By selling donated goods, you can play your part, raising the vital funds we need to provide our services to the local community. You can also help the planet by giving items a second lease of life!
Usual Role Hours / Shift: Flexible hours to suit – Monday to Saturday. The hours you donate to helping us are up to you – whether it’s for a couple of hours or full day, once or twice a week – we really appreciate any help you can give us.
Main Tasks:
Working as part of a team, delivering excellent customer service, you can help us with:
- Sorting
- Displaying
- Selling merchandise
- Generally helping out
- Cleaning
We’d like you to help with generally with the above, but if you want to specialise in a particular area, that’s fine, we will pleased to discuss this with you.
No experience is necessary , as training will be given. We just ask that you are of smart appearance, reliable and of a friendly nature. Applicants must be above school age/16 or over.
These roles will be based in Billingham – we have other retail sites in St Helen/Bishop Auckland, Redcar, Barnard Castle, Norton , Linthorpe, Thornaby and are always on the look out for more help in these locations too.
If you want to know more, contact us on 01642 607742 / email volunteers@butterwick.org.uk or pop into the shop for a chat – we can arrange for a ‘Taster’ day when you can come in and see what it is like to volunteer with us.
Thank you for your interest.
Role Category:Retail
Role Type:Volunteer
Role Location:Billingham
If you want to use your on-line skills or develop them, and help out a fantastic cause at the same time, we would love to hear from you. Your support will help us boost our sales and go toward funding the services we provide to our local community.
Based in our new superstore in Bishop Auckland (St Helen, Tindale trading estate) – we’d like assistance with :
- Preparing items for listing – cleaning, steaming clothes etc.
- Photographing items
- Researching items where necessary, via the internet.
- Listing goods on the platform.
- Preparing sold items for despatch (wrapping/applying postage.)
- Answering email enquiries from customers/potential buyers.
You can help us with all these tasks and mix it up or, if you prefer, you can specialise in an area that you prefer.
The shop is open 7 days week and open 9am-7pm and you can come in to help us anytime we are open, once we have trained you up. Your hours are up to you , but we would normally ask for your sessions with us to be around 4-5hrs long with a frequency of 1 or 2 times a week.
If you are wondering if this is for you and you would to know more about the role and being part of our friendly volunteer team – contact us for a chat :
call the shop on 01388 609763 / email bishopauckland@butterwick.org.uk .
alternatively contact Volunteer Services on 01642 607742 / email volunteers@butterwick.org.uk
Applicants must be 16+
Role Category:Volunteering
Role Type:Volunteer
Role Location:Bishop Auckland
Do you have qualifications, experience as a Hairdresser, Chiropodist or Beautician and have some spare time to volunteer with us?
You could really make a difference by using your skills to help us make the stay of patients, in our Adult-In-Patient Unit, a little more comfortable.
It may be that you are currently offering these services as part of your business, or have retired, taking a break from the industry – whatever your status, we would love to hear from you.
At this time attendance (in the hospice) would be on an ad-hoc basis, but as we are increasing our capacity within the unit, this may increase to more regular calls.
To find out more – contact Volunteer Services on 01642 607742 or email volunteers@butterwick.org.uk
Role Category:Volunteering
Role Type:Volunteer
Role Location:Stockton-on-Tees
Role summary: By selling donated goods, you can play your part, raising the vital funds we need to provide our services to the local community. You can also help the planet by giving items a second lease of life!
Usual Role Hours / Shift: Flexible hours to suit – Monday to Saturday (Mondays, Wednesdays and Saturdays are days where we need the most help) – but any day would be great.
The hours you donate to helping us are up to you – whether it’s for a couple of hours or full day, once or twice a week – we really appreciate any help you can give us.
Location: Linthorpe – 475 Linthorpe Road Middlesbrough TS5 6XH
Main Tasks:
Work as part of a team, delivering excellent customer service, you can help us with:
- Sorting
- Displaying
- Selling merchandise
- General ad hoc tasks
- Cleaning
We’d like you to help with generally with the above, but if you want to specialise in a particular area, that’s fine, we will pleased to discuss this with you. If you would just like to help us with our stock room sorting that would be fine and really helpful!
No experience is necessary , as training will be given. We just ask that you are of smart appearance, reliable and of a friendly nature. Applicants must be above school age/16 or over.
These roles will be based in Linthorpe – we have other retail sites in St Helen/Bishop Auckland, Redcar, Barnard Castle, Billingham, Norton, Thornaby and are always on the look out for more help in these locations too.
If you want to know more, contact us on 01642 607742 / email volunteers@butterwick.org.uk or pop into the shop for a chat – we can arrange for a ‘Taster’ day, when you can come in and see what it is like to volunteer with us.
Role Category:Retail
Role Type:Volunteer
Role Location:Linthorpe
Roles available in Thornaby
We are looking for volunteers in our shops to help us raise much needed funds to support our Hospice and your local community
What would you be doing?
- Work on the till processing sales and returns
- Prepare stock, including sorting, steaming and pricing
- Create stylish window and shop floor displays
- Selling Online
When would you help?
- Most of our shops are open Monday to Saturday
- You can choose the times and days you can volunteer
Experience
- No previous experience is needed as we provide full training and support
- If you are friendly and reliable, enthusiastic and willing to learn then you’ll be a great addition to our teams.
Who can help?
- Butterwick Hospice welcomes everyone and values diversity
- You don’t need a DBS check
- You will not be out of pocket for volunteering with us
If you want to know more, visit our website https://butterwick.org.uk/volunteer-for-us/ or pop into the shop for a chat – we can arrange for a ‘Taster’ day, when you can come in to see what it is like to volunteer with us.
Location: Wrightson House, Unit 13, Thornaby, Stockton-on-Tees, TS17 9EP Telephone: 01642 308553
Role Category:Volunteering
Role Type:Volunteer
Role Location:Thornaby
Job description:
Job Title: Catering Assistant
Location: Butterwick Hospice, Middlefield Road Stockton-On-Tees TS19 8XN
Hours: 12 hours per week
Saturday & Sunday
(09.00 – 13.00) flexible to accommodate (10.00 – 14.00) if required
Saturday 4 hours
Sunday 4 hours
Plus, one weekday of 4 hours (3 days in total)
Occasional Overtime
Pay £12.21 per hour
Butterwick Hospice is a renowned healthcare facility dedicated to providing compassionate care and support to patients with life-limiting illnesses. We strive to create a comfortable and welcoming environment for our patients and their families.
Job Summary
As a Catering Assistant, you will play a vital role in ensuring the smooth operation of our hospice’s catering services. Your primary responsibility will be to assist the catering team in preparing and serving meals to patients, visitors, and staff. You will work closely with the Head Chef and other team members to maintain high standards of cleanliness and food hygiene.
Responsibilities
- Assisting in the preparation and serving of meals, snacks, and beverages.
- Following recipes and portion control guidelines to ensure consistency and quality.
- Ensuring the cleanliness and tidiness of the kitchen and dining areas.
- Adhering to food safety and hygiene regulations at all times.
- Assisting in the receiving and storage of food and supplies.
- Collaborating with the catering team to plan and execute special events and functions.
- Providing excellent customer service t patients, visitors, and staff.
Requirements
- Previous experience in a catering or food service role is desirable but not essential.
- Basic knowledge of food safety and hygiene practices.
- Ability to work well in a team and follow instructions.
- Excellent interpersonal and communication skills.
- Strong attention to detail and ability to multitask.
- Physical stamina to stand for extended periods and lift heavy objects if required.
Butterwick Hospice is an equal opportunity employer committed to diversity and inclusion. We encourage individuals from all backgrounds to apply.
Note: Only shortlisted candidates will be contacted for an interview. We appreciate your understanding in this matter.
Any successful candidate would be subject to Standard DBS check.
Join our team and become a part of an organisation that values compassion, teamwork, and dedication to improving the lives of others. Apply today!
(We do reserve the right to close this advertisement early if we receive a high volume of suitable applications.)
For questions about the job or to arrange an informal visit contact:
Steve Scott
Estates, Facilities & Health & Safety Manager
Telephone: 01642 607742
Email: steve.scott@butterwick.org.uk
Job Type: Part-time
Benefits:
- Additional leave
- Canteen
- Company events
- Company pension
- Enhanced maternity leave
- Free parking
- On-site parking
Work Location: In person
Role Category:Catering
Role Type:Part Time
Role Location:Stockton-on-Tees
Location: Butterwick Hospice, Bishop Auckland, Woodhouse Lane, DL14 6JU
Hours: 10 hours per week across 3 days
Work Hours & Work Days: 08.00 – 11.00 Tuesday & Wednesday 08.00 – 12.00 Thursday
Hourly Rate: £12.21
The purpose of this post is to ensure that the premises are maintained to a high standard of hygiene and cleanliness and that the appearance of the Hospice is relevant to the provision of specialist palliative care.
Key Responsibilities:
To undertake scheduled cleaning as designated by the Manager in line with national cleaning standards – training provided as required.
Domestic duties include but are not limited to: vacuum cleaning, operating floor cleaning machinery, damp dusting/high/low cleaning of public/staff areas including reception/dining room/patient rooms/communal areas and toilets; replenishment/ordering of all consumables, safe removal of domestic waste to designated waste areas and maintenance of all waste bins throughout the site.
Applicants must have high standards, pay attention to detail and be able to ensure quality of work is maintained. The applicant must be courteous, with the ability to relate and communicate with staff, patients and visitors appropriately. You will understand the importance of team work and work closely with members of the Domestic team and other members of the Hospice staff. Experience of clinical cleaning be would be advantageous but not essential.
All posts, whether providing, or supporting the provision of our services, allow our mission and values to be upheld. Confidentiality must be maintained at all times.
(We do reserve the right to close this advertisement early if we receive a high volume of suitable applications.)
For questions about the job or to arrange an informal visit contact:
Steve Scott- Estates, Facilities & Health and Safety Manager
Telephone: 01642 607742
Email: steve.scott@butterwick.org.uk
Job Type: Part-time
Benefits:
- Additional leave
- Company events
- Company pension
- Enhanced maternity leave
- Free parking
- On-site parking
Work Location: In person
Role Category:Domestic Assistant
Role Type:Part Time
Role Location:Bishop Auckland
Post : Health Care Assistant
Hours : Full Time/37.5
Salary : £26,188 per annum/ £13.43 per hour
Location : Butterwick Hospice Children’s Unit- Middlefield Road, Stockton, TS19 8XN
Deadline: 24/12/25- (We do reserve the right to close this advertisement early if we receive a high volume of suitable applications.)
We are currently restructuring our Children’s services and an opportunity has arisen for a full time role to join the team providing excellent care within our Children’s hospice, which is a 6-bedded in-patient unit providing planned respite, emergency, and end-of-life care.
Main duties of the job
You will be part of a highly capable, motivated and talented team of Nurses and HCA’s to deliver a broad range of nursing and care services.
You will be someone with the ability to maintain professional standards and excellent clinical care alongside the nursing staff. You will understand and appreciate children’s, young adults, carers’ and family needs. You will be enthusiastic and extremely committed to the Hospice service.
Good communication skills, a high level of self-discipline and self-motivation is a must. Flexibility is required to allow for a full range of shift cover – days, nights, and weekends. It is essential that you are able to deal with sensitive information and maintain confidentiality.
You will have energy and enthusiasm, commitment, good communication skills, and the ability to successfully deal with the daily challenges of complex and palliative care. In addition, you will need to:
-Have at least 6 months experience working in care, preferably with children.
– Be able to provide individual care to a child/young person, such as personal care or specified tasks.
-Be able to contribute to the high clinical standards and quality of care within a team framework, promoting good health practices, and continuity of care wherever possible.
Experience
Essential- Minimum qualification of an NVQ Level 2 (or equivalent) in care of children. Appropriate and continued personal/professional development.
Desirable- Palliative Care qualification.
Qualifications
Essential- Experience of working in a similar role/environment. Experience of providing timely and appropriate help, information and advice to children, young people and their carers.
(We do reserve the right to close this advertisement early if we receive a high volume of suitable applications.)
For questions about the job or to arrange an informal visit contact:
Julie Evans– Clinical Manager CIPU
Telephone: 01642 607748
Email: Julie.evans@butterwick.org.uk
Job Type: Full-time
Benefits:
- Additional leave
- Canteen
- Company events
- Company pension
- Enhanced maternity leave
- Free parking
- On-site parking
Work Location: In person
Application deadline: 24/12/2025
Do you have a theatrical side and like to have fun? – we’re looking for volunteers (ideally 2) that can help us by dressing up and transforming into ‘Bee’ – our lovely mascot.
Our Mascot Performer plays a key role in representing the organization at public events, campaigns, and community outreach activities. This person wears the charity’s mascot costume to engage audiences, spread awareness, and create memorable, positive interactions that support the Butterwick Hospice mission.
Key Responsibilities:
- Event Participation:Appear at fundraising events, community gatherings, school visits, charity runs, and promotional activities as the official mascot.
- Audience Engagement:Interact warmly with children, adults, and supporters through gestures, dancing, friendly movements, and non-verbal communication.
- Brand Representation:Uphold the charity’s values and maintain a positive, family-friendly presence at all times.
- Photo Opportunities:Pose for photos with attendees to help boost visibility and engagement on social media and promotional materials
Skills & Attributes:
- Energetic and enthusiastic
- Friendly, approachable throughout appearances.
- Reliable, punctual, and professional.
Additional Requirements:
- Must meet the height range required for the safe operation of the mascot costume (approx. 5’9″ or above, due to fixed costume dimensions.
- A D.B.S. (Disclosure and Barring Service) check will be required for this role, as will completion of on-line training modules.
When and where will we need Bee ?
We’ll need the services of ‘Bee’ on an adhoc basis and, as we plan our activities at the beginning of the year- you will normally know well in advance when an appearance is needed. Locations will vary within the Teesside and County Durham area’s.
Expenses will be available, in line with our company policy.
If you are interested and/or want to know more , please apply below or email volunteers@butterwick.org.uk.
Alternatively call Volunteer Services on 01642 607742
Thanks!
Role Category:Volunteering
Role Type:Volunteer
Role Location:Stockton-on-Tees