HOMELESS LINK

30,170.22 per year

Liverpool

Full-time

Team Leader Homeless Service

Job Reference: 00004261-1
Date Posted: 19 September 2025
Recruiter: YMCA Together
Location: Liverpool
Salary: £30,170.22
Role: Frontline jobs
Job type: Permanent
Work hours: Full Time

Job Description

Team Leader

Location: Liverpool L3

Salary: £30,170.22 per annum

Hours: 37.5hours per week, shifts from 7am-7pm including weekends and bank holidays

Job Type: Permanent

Why this role would be great for you

Based in Leeds Street your role will be to provide an additional level of operational leadership in the service that ensures that staff are supported to grow and develop within their role. To support the Service Managers to carry out their duties in delivering a service of excellence. To ensure that the support and link work team understand the principles of a Psychologically informed environment and that they are supported to deliver a high level of quality to those that they work alongside.

What your week may look like

· Maintain excellent communication with YMCA Together Management team

· Managing a small caseload of service users

· Attend, or in the absence of service managers, hold fortnightly team meeting

· Lead on the delivery of a forward-thinking support service that proactively meets the needs of those that live within the service.

· Work with the management team to ensure that all health and safety checks are completed and that as a service it is fully compliant in this area.

· Prepare for QAASU inspections as required.

· Identify any training needs within the support team and address these alongside the L and D department.

· Holistically look at the Hostel and liaise with the housing team to ensure that it meets the criteria of a psychologically informed Environment

· Lead on reflective practise or commit to the 6-month CAT training course to ensure that this can take place.

· Actively lead on managing the rota and ensuring that the service can fully operate while managing any staff absences/AL.

· Work alongside the Leadership team to Monitor the safe and effective delivery of needle exchange within the service ensuring that a high quality of harm reduction advice and support is available to all residents.

Working closely with the Support Manager, you will support them to:

· To compile and collate monthly reports on KPI’s

· Ensure YMCA Together complies with contractual requirements

· To give informed opinions and make recommendations regarding support, housing and HR issues that impact on the service, Service Users and staff team.

· To make recommendations to the Support Manager on the development of the service which involve any financial commitments or alterations to service delivery

· Ensuring all health and safety and maintenance issues are raised in a timely manner

· Being flexible and responsive to the changing needs of the service, ensuring our SHREK values runs through all of the work that you do

· Promoting a supportive and inclusive culture within the service, valuing people and their diversity.

· Attend and meaningfully contribute to weekly communication meetings with the Support Manager, submitting reports on request

You will be Representing YMCA Together

· Attending meetings both internal and external

· Attending stakeholder days, forums and other external events

· Represent YMCA Together at regional and national level from time to time

· Develop relationships with partner agencies, referral agencies and all other stakeholders.

Your Line Management and HR responsibilities

· Support and develop the capacity and motivation of the team to deliver an innovative and high-quality support and housing service

· Line manages 4 team members.

· Collate data on the performance of the service and team and make recommendations to the Support Manager to ensure the service achieves its KPI’s

· Allocation of Service Users to support workers to ensure the residents have the most appropriate support worker assigned

· Ensure the induction of new staff to the service.

You will Work with Service Users

· Case work a small caseload of service users

· Encourage involvement and participation from residents in the development, running and shaping of the service.

You will ensure the Health and Safety of your service

· Liaise with emergency services

· Always ensure the safety of yourselves and others on the premises in which you work

· Ensure the buildings meet legislation requirements.

Building your Team

· Develop trusting and secure working relationships with colleagues, sharing information and expertise, covering absence and working together to deliver high quality services.

· Maintain contacts with local statutory and voluntary agencies and organisations attending/ representing YMCA Together at relevant local community forums, seminars and conferences as required.

· Contribute to the organisations formulation of policy and procedures

· Attend and participate in team meetings to ensure good communications and liaison with colleagues

· Prepare for and attend supervision and appraisal sessions with the Support Manager taking direction as appropriate and contributing to the development of both you and the service.

General

· Undertake own administrative services

· Uphold and develop YMCA Together Equal opportunities and Diversity policy of anti-discriminatory practices across all services

· Adhere to Protection from abuse policy

· Report and log all safeguarding incidents

· Observe and ensure compliance with the professional boundaries and data protection policy.

What can we offer you

Working with YMCA Together comes will a whole host of benefits. We hope that people will find deep personal fulfilment and purpose by working with alongside people in our services. Our teams are compassionate and supportive, fostering a strong sense of community. With opportunities for professional growth, YMCA together offers training to support your role and personal development.

For a full list of benefits see here: Careers Page | YMCA Together

· Prepare for and attend supervision and appraisal sessions with the Support Manager taking direction as appropriate and contributing to the development of both you and the service.

General

· Undertake own administrative services

· Uphold and develop YMCA Together Equal opportunities and Diversity policy of anti-discriminatory practices across all services

· Adhere to Protection from abuse policy

· Report and log all safeguarding incidents

· Observe and ensure compliance with the professional boundaries and data protection policy.

·

What can we offer you

Working with YMCA Together comes will a whole host of benefits. We hope that people will find deep personal fulfilment and purpose by working with alongside people in our services. Our teams are compassionate and supportive, fostering a strong sense of community. With opportunities for professional growth, YMCA together offers training to support your role and personal development.

For a full list of benefits see here: Careers Page | YMCA Together

The skills we are looking for

· EXPERIENCE– We hope you have experience of working in a setting supporting people with multiple and complex needs who have experienced a period of homelessness

Experience of leadership and managing a team. If you also had Experience of delivering training and experience of supervising staff, that would be great

· KNOWLEDGE – We are looking for someone with

o A working knowledge of housing legislation, Health & Safety, protection of vulnerable adults, safeguarding,

o A comprehensive working knowledge of the latest best practice in:

o Risk Assessments

o Creative support planning

o Welfare Reform

o Human Resource Management

o Supporting complex needs

· COMMUNICATION – Excellent communication, fostering a respectful, collaborative and professional approach to the people who you work alongside ensuring confidentiality at all times

· EMPATHY and RESPECT – The ability to empower people to make positive changes, showing empathy whilst maintaining professional boundaries

· COMMITMENT – The ability to work in an innovative and solutions focused way, including reflecting and learning as you go, and a willingness to flex and adapt approaches as needed

· ORGANISATION – Strong time management and the ability to manage to prioritise tasks

· COMPUTER LITERACY – You will be IT literate and have experience of working with multiple software programs such as Microsoft Office and Outlook.

What is a nice to have

· Qualification or working experience in homelessness, mental health or offending

· Recognised management or training related qualification

· Experience of working within a psychologically informed working environment

· Knowledge of housing management and IT databases

· Awareness of benefits and how they work including Universal Credit and other welfare systems

Even if you don’t feel that you have all of the relevant skills and “nice to haves” we would still like to hear from you and invite you to fill out our application form.

YMCA Together is an equal opportunities employer, values diversity and is strongly committed to providing equal employment opportunities for all employees and all applicants for employment. We welcome and encourage applications from everyone, regardless of age, disability, gender, ethnicity, religion and sexual orientation.

To download a copy of our application form, please click here

If you would like to apply not directly through the website, please email your completed application form to recruitment@ymcatogether.org.uk

View Apply Now

Support and Progression Volunteer

HOMELESS LINK

Barnsley, Yorkshire

Part-time

Support and Progression Volunteer, Barnsley

Job Reference: 00004264-1
Date Posted: 22 September 2025
Recruiter: Centrepoint
Location: Barnsley, Yorkshire
Salary: On Application
Role: Volunteer jobs
Job type: Permanent
Work hours: Part Time

Job Description

As a Support and Progression Volunteer (SPV) you’ll be part of the team that supports young people in one of our accommodation services. You will contribute to creating a friendly and welcoming atmosphere within one of our hostels, dealing with enquiries, and provide access, information and contribute to the support available to young people. You will be supporting the housing staff to run a tight ship, helping with the day-to-day tasks and activities involved in running a Centrepoint service. Role commitment:

CORE TASKS

We have core tasks that we want to work on with an amazing and passionate volunteer. These include:

Being a first point of contact for young people and visitors
Supporting residents meetings
Management of ingress/egress to the property, ensuring that only young people and visitors known to the service are allowed in/out
Managing in/out post and distribution of post to appropriate people
Managing appointments for young people, including issuing appropriate reminders to them
Administration duties e.g. letters to young people, Housing Benefit claims, supporting with reports and meeting notes, file maintenance, managing young people’s appointments, collecting service charges
Health and Safety – joint inspections with staff and ensuring electronic and hard copy systems are in place
Researching information such as job opportunities, training and apprenticeship courses for and with young people
Young people consultation work (supporting residents meetings, organising surveys)
Young people activities coordination – supporting the sitting up/access to, or facilitating activities for the young people to participate within the service or in the local area
Work cooperatively with other staff and volunteers
Observe and adhere to Centrepoint policies relevant to the team and be familiar with emergency procedures in case of fire, serious accident or violence.

WHAT WE’RE LOOKING FOR

ESSENTIAL

Ability to communicate confidently and clearly with young people, other volunteers and staff
Ability to remain calm when involved with challenging individuals and situations
Understanding of the issues – practical and emotional – facing young people
Understanding of the importance of teamwork and a strong commitment to being part of a team
Ability to develop a rapport with young people
Good communication skills, written and oral-good telephone manner
Able to use Microsoft Office
A commitment to demonstrating Centrepoint’s values
A commitment to complete the necessary volunteer training sessions

DESIRABLE

Understanding of mental health and resilience to cope with a range of individualised coping mechanisms and outbursts
Knowledge of provisional local to the service the role is based within
Skills and confidence with supporting independent living skills, e.g. managing money, shopping on a budget, cooking
What do we offer you?
Structured induction and training
Ongoing support and supervision from the Volunteering Team
Ongoing support and supervision from supervisor
Access to further training
Travel and other reasonable expenses reimbursed

View Apply Now

Support Worker

HOMELESS LINK

28,712 - 32,240 per year

Remote

Full-time

Support Worker

Job Reference: PDT
Date Posted: 28 August 2025
Recruiter: Your Place
Location: London
Remote Working: Some remote working possible
Salary: £28,712 to £32,240
Role: Frontline jobs
Job type: Permanent
Work hours: Full Time

Job Description

We're looking for a Support Worker to join Your Place and be part of our dedicated team to help us with our mission to solve homelessness in east London, one person at a time!

About the role

Based within the Personal Development team, this role is responsible for the service delivery of an effective, high-quality, person centred support service to residents with a range of multiple needs.

They will be the principal providers of support to residents in the Core service to build
hope, enable lasting change; supporting residents to instil independence and longterm sustainability, to ensure we mitigate as much as possible, a return to
homelessness.

The role will require shift work, including evenings and weekends.

Other responsibilities include

To be responsible to the Team Manager and Deputy Team Manager for the day-to-day delivery of the Core service.
Take a positive, trauma-informed approach to working with residents with complex needs and challenging behaviour.
Use motivational and asset based interviewing techniques to interview, assess and create support plans and risk assessments that address the needs of residents.
Supporting residents from point of entry into the service, working with them to support social (re-integration), enabling them to lead meaningful and purposeful lives.
Conduct regular reviews of support plans and risk assessments as required.
Take a pro-active approach in multi-disciplinary support required for residents.
Work within a Psychologically Informed Environment approach and strive to meet targets and deliver results.
Ensure a high standard of customer service is upheld
To attend team meetings and take part in service policy and planning.
To participate in team meetings, team review days and other meetings as agreed with the Team Manager.
To keep abreast of current housing legislation, welfare benefit legislations and other matters relevant to successful support and move on of residents.
To respond and process all referrals made to the Core service and ensure those accessing the service meet the service eligibility criteria.
To ensure all case work is properly recorded and all service offers and outcomes are entered clearly onto the case management system and to a high standard.
To actively collect follow up information with regards to the outcome of reconnections and report
To deal with the immediate support needs of the residents as appropriate.
To assess resident safety and develop risk management strategies with the resident and other involved services.
To ensure all service delivery policies and decisions made by the Team Manager or team are observed and followed through.
To keep accurate records and statistics on referrals, service outputs and outcomes etc.
To maintain a high standard of record keeping in the office and keep all financial and administrative systems including resident files in the office in an accurate and up-to-date manner in line with policy.
To ensure the results of all assessments and all service offers are entered clearly and in a timely fashion onto the case management system.
To liaise and collaborate effectively on a day-to-day basis with outside agencies including the police, social services and other statutory and voluntary agencies.
To build and maintain good working relationships with colleagues.
Ensure that all duties and services provided are in accordance with policies and procedures.
To comply with individual responsibilities, in accordance with work role for health and safety in the workplace.
To undertake such other duties within the competence of the post holder which may be required from time to time.

About you

Experience

A demonstrable level of experience and understanding of the range of approaches appropriate to working with challenging behaviour including current drug /or alcohol use, antisocial behaviour, offending and substance misuse
Experience of working with clients in a trauma-informed way with proven effectiveness
Demonstrate an understanding of statutory compliances and standards such health and safety, equal opportunities, data protection, particularly within a residential setting.
Demonstrate excellent customer service skills.
Using motivational interview techniques to produce and approach referrals, needs and risk assessments and support planning in a SMART manner.
Knowledge of Psychologically Informed Environments (PIE).
Demonstrable experience within local authority, voluntary, independent, charity or social housing sector
Successful track record of work with colleagues in order to achieve common goals
Working across agencies and / or partnership arrangements
Awareness of issues facing single people that experience homelessness or rough sleeping.

Skills & knowledge

IT skills and particularly Microsoft Office packages
Sound knowledge of working in casework management system (Salesforce/Inform/Pyramid).
Excellent time management and administrative skills
Sound knowledge in identifying and dealing with substance misuse issues
Sound knowledge and understanding of the issues affecting supported housing and vulnerable adult groups
Understanding of health and safety in a supported housing setting

Abilities

Ability and demonstrable experience of being able to develop good working relationships and rapport with residents and stakeholders.
Ability to motivate those with support needs to engage with meaningful activities
Evidence of effective de-escalation techniques.
Ability to interact and communicate effectively with a wide variety of people at all levels, maintaining professional boundaries
Ability to interpret and communicate the meaning of legislation, policy, guidance, research and information on best practice
Ability to work co-operatively to achieve goals
Ability to set up and work according to schedules

Personal qualities

Self-sufficient and highly organised with the ability to accomplish goals according to deadlines, and a flexibility and to juggle a variety of tasks
Ability to act on own initiative and effectively under own direction, as well as productively within a team
Strong sense of responsibility and accountability
Awareness of own training and support needs

Experience of using In-Form as a case management system.
Qualifications relevant to supporting vulnerable adults
Full current driving licence
Successful track record in developing services in response to changing needs and demands

About applying

When applying don't forget to answer the questions in our application process to tell us more about how you meet the skills, knowledge, and experience to be successful in this role.

At Your Place, we are passionate about creating an inclusive workplace that promotes and values diversity. We know through experience that the different ideas, perspectives and backgrounds create a stronger and more creative work environment that delivers better resident outcomes. We welcome applications irrespective of peoples age, disability, sex, gender, identity and gender expression, race or ethnicity, religion or belief, sexual orientation or other personal circumstances. We have policies and procedures in place to ensure that all applicants are treated fairly and consistently at every stage of the recruitment process, including the consideration of reasonable adjustments for people who have a disability.

This post is subject to an Enhanced DBS check and a right to work in the UK.

View Apply Now

Gym Volunteer

HOMELESS LINK

Bradford, Yorkshire

Part-time

View Apply Now

Audit, Compliance and Safety Officer

HOMELESS LINK

35,700 per year

London

Part-time

Audit, Compliance and Safety Officer

Job Reference: 289307HLL
Date Posted: 13 September 2025
Recruiter: Social Interest Group
Location: London
Salary: £35,700
Role: Office Support jobs
Job type: Contract
Work hours: Part Time

Job Description

Job Title: Audit, Compliance, and Safety Officer

Location: Central office based in Islington (Around 10 minute walk from Highbury and Islington Station). You will be based at Central office, but will regularly visit various services and have days you can work from home. Unfortunately Central Office alongside other services do not have step free access.

Salary: £35,700

Shift Pattern: 6 month fixed term contract working 22.5 hours per week Monday to Friday on a flexible basis around 09:00 - 17:00.

About the role

This is an exciting opportunity for you to join the Compliance, Risk, and Audit team, which consists of a Director, Head of Service, and three experienced officers.

You will play a vital role in supporting SIG's strategic direction through commitment to high standards of Governance, Regulatory Compliance, Risk Management and Continuous Improvement. You will contribute to maintaining a safe and transparent working environment which is also psychologically informed for our residents and participants, to help protect and empower our staff, residents, and participants.

Key Responsibilities include:

Review reported AINMs and Safeguarding alerts and work collaboratively with teams to implement effective remedial actions, supporting future mitigation
Conduct regular service visits and team meetings, focusing on safety reviews, training, and provide practical, informed guidance during these engagements
Manage data and analyse trends, creating high quality reports, which are clear and readable
Facilitate and support organisational complaints processes to ensure adherence to policy, timescale, and best practice
Investigate and lead on whistleblowing concerns and assist the audit and compliance team, champions, Managers, P&C and other relevant teams in acting appropriately on concerns raised and protecting the whistleblower

About you

We are looking for someone who wants to broaden or utilise their experience within Compliance, Audit and Safety, to support the organisation to ensure safety for all. You will have:

Previous experience in complaints and incident handling, safeguarding, data protection, and audits
Previous experience in governance systems and structures which could include auditing, risk management, investigations, and report writing
Previous experience in managing quality standards
Working knowledge of health and safety processes and procedures
IT Proficiency, ability to learn new software programs, and ability to confidently use and utilise Microsoft programs
Ability to write reports in a clear, readable format
Proven ability to juggle multiple tasks and competing priorities within a fast-paced environment and meet deadlines
Awareness and understanding of the impact of stigma and marginalisation on people who have multiple complex needs
Working knowledge and experience of up-to-date legislation in health and safety in care and support settings, and ability to continuously monitor
Alignment with our values of Ambition, Empowerment, Inclusivity, and Transparency

Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.

What we offer

25 days (Full time equivalent) annual leave, increasing with the length of service
Employer Pension Contribution
Eligibility to register with Blue Light Discount Card
Access to discounted tickets for music events, shows, sports and more
Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing at work
Training and Development, including access to courses, upskilling, and progression plans
Employee Assistance Programme, including counselling
Life Assurance Scheme
Cycle-to-work scheme
Annual Staff Awards
EDI Ambassador programme
Be part of an organisation which believes good care and support improves lives with the vision to create healthier, safer, and more inclusive communities.
Join an organisation with a mission to empower independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital, and off the streets.

We value and celebrate the unique backgrounds, perspectives and experiences of all of our employees. We have a team of staff ambassadors who volunteer to actively support us in fortifying our organisational value of Inclusivity. They embrace this unique opportunity to deliver awareness, events, and developments to our organisation to support us in ensuring our value of Inclusivity is embedded throughout the organisation.

SIG actively encourages applications from individuals from a diverse range of backgrounds, particularly lived experience; Naturally, we approach any emerging issues with empathy and sensitivity.

About Social Interest Group (SIG)

SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings, probation settings, and hospitals. We do so across London, Brighton, Bedfordshire, Luton, Kent and Liverpool. Our goal is to transform lives through empowering change.
Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group.

ADDITIONAL INFORMATION

Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.

Please note that as part of our process, we complete an enhanced DBS check, some roles may require further vetting. We encourage applicants from all backgrounds. If you have any questions regarding this, please contact us on the details below.

For Recruitment related enquiries, or if you need support with making your application for example due to learning needs or a disability, please email recruitment@socialinterestgroup.org.uk or call our central office on 020 3668 9270 to request a call back. Please note that this will take you through to our Central Administration team, who will then communicate your enquiry with us and we will arrange to call you back.

Unfortunately, we are unable to provide sponsorship, please ensure you have full right to work in the UK prior to applying to our positions.

Additional information on our company policies including Gender Pay, Equality and Diversity, Company Benefits and our Candidate Privacy Policy can be found on our website.

View Apply Now

Support and Progression Volunteer

HOMELESS LINK

Bradford, Yorkshire

Part-time

Support and Progression Volunteer, Coates Street, Bradford

Job Reference: 00004274-1
Date Posted: 22 September 2025
Recruiter: Centrepoint
Location: Bradford, Yorkshire
Salary: On Application
Role: Volunteer jobs
Job type: Permanent
Work hours: Part Time

Job Description

As a Support and Progression Volunteer (SPV) you’ll be part of the team that supports young people in one of our accommodation services. You will contribute to creating a friendly and welcoming atmosphere within one of our hostels, dealing with enquiries, and provide access, information and contribute to the support available to young people. You will be supporting the housing staff to run a tight ship, helping with the day-to-day tasks and activities involved in running a Centrepoint service. Role commitment:

CORE TASKS

We have core tasks that we want to work on with an amazing and passionate volunteer. These include:
Being a first point of contact for young people and visitors
Supporting residents meetings
Management of ingress/egress to the property, ensuring that only young people and visitors known to the service are allowed in/out
Managing in/out post and distribution of post to appropriate people
Managing appointments for young people, including issuing appropriate reminders to them
Administration duties e.g. letters to young people, Housing Benefit claims, supporting with reports and meeting notes, file maintenance, managing young people’s appointments, collecting service charges
Health and Safety – joint inspections with staff and ensuring electronic and hard copy systems are in place
Researching information such as job opportunities, training and apprenticeship courses for and with young people
Young people consultation work (supporting residents meetings, organising surveys)
Young people activities coordination – supporting the sitting up/access to, or facilitating activities for the young people to participate within the service or in the local area
Work cooperatively with other staff and volunteers
Observe and adhere to Centrepoint policies relevant to the team and be familiar with emergency procedures in case of fire, serious accident or violence.

WHAT WE’RE LOOKING FOR

ESSENTIAL

Ability to communicate confidently and clearly with young people, other volunteers and staff
Ability to remain calm when involved with challenging individuals and situations
Understanding of the issues – practical and emotional – facing young people
Understanding of the importance of teamwork and a strong commitment to being part of a team
Ability to develop a rapport with young people
Good communication skills, written and oral-good telephone manner
Able to use Microsoft Office
A commitment to demonstrating Centrepoint’s values
A commitment to complete the necessary volunteer training sessions

DESIRABLE

Understanding of mental health and resilience to cope with a range of individualised coping mechanisms and outbursts
Knowledge of provisional local to the service the role is based within
Skills and confidence with supporting independent living skills, e.g. managing money, shopping on a budget, cooking
What do we offer you?
Structured induction and training
Ongoing support and supervision from the Volunteering Team
Ongoing support and supervision from supervisor
Access to further training
Travel and other reasonable expenses reimbursed

View Apply Now

Garden Coordinator

HOMELESS LINK

19,229.07 per year

London

Part-time

Garden Coordinator

Job Reference: 14-25
Date Posted: 9 September 2025
Recruiter: Providence Row
Website: https://www.providencerow.org.uk/
Location: London
Salary: £19,229.07
Role: Service Manager/Coordinator jobs
Job type: Permanent
Work hours: Part Time

Job Description

We are looking for a Garden Coordinator to nurture our award-winning urban rooftop garden. This part-time role is perfect for someone with a green thumb, a heart for education, and a knack for community engagement.

The ideal candidate: With experience in gardening and food growing you will have experience in building the skills and confidence of others in these areas. You have great organisational and time-management skills, in order to run our Gardening Trainee Scheme. You may also have experience in delivering relevant accredited qualifications related to horticulture and food growing.

Garden Maintenance and Development
• Ensure the rooftop garden is well-maintained, attractive and productive year-round.
• Develop and deliver seasonal planting plans, including food-growing for use in Providence Row’s kitchen.
• Manage garden budgets, materials and equipment responsibly.
• Oversee health & safety in the garden, ensuring safe practice for clients, volunteers and visitors.

Learning and Client Engagement
• Facilitate the Gardening Trainee Scheme, supporting participants to gain skills, confidence and progression opportunities.
• Deliver structured learning sessions and contribute to accredited training programmes.
• Support trainees with portfolio development and evidence gathering where required.
• Work collaboratively with colleagues to ensure clients with complex needs can engage meaningfully and safely in gardening activities.

Volunteers and Partnerships
• Supervise and support individual volunteers in the garden.
• Facilitate corporate volunteer challenges and group sessions.
• Work closely with the Catering team to align food-growing with kitchen needs.

Monitoring and Reporting
• Collect and share monitoring information with the Progression & Training Manager.
• Contribute to reports for funders, partners and stakeholders.

Other
• Occasionally contribute to organisation-wide events and activities.
• Work in line with Providence Row’s values of Compassion, Respect, Inclusiveness, Empowerment, and Justice.

If you're ready to dig deep and help our community flourish, apply now to become part of our Providence Row family. Let's grow together!

About us: For homeless people, or those at risk of homelessness, finding employment and housing opportunities can feel like an uphill battle, even more so if they’re affected by physical, mental health or substance misuse issues. Providence Row works with those affected by homelessness and those vulnerably housed in London, offering an integrated service of crisis support, advice and progression programmes. We ensure that people often excluded from mainstream services gain the support and opportunities they need to create a safe, healthy and sustainable life away from the streets.

Benefits

27 days holiday plus bank holidays
Generous pension scheme
Cycle to work scheme
Season ticket loan
Employee assistance programme
Monthly reflective practice
Wide range of learning & development opportunities

Research shows some people, especially women and marginalized groups, may hesitate to apply unless they match all the criteria. However, we want to assure everyone that we encourage applications from all individuals, regardless of whether they fulfil every point in the job description. Your unique perspective matters to us – please apply with confidence.

Interviews: Please note that we will interview on a rolling basis and therefore encourage early applications.

Providence Row is a charitable company limited by guarantee registered in England and Wales; company number 07452798 registered charity number 1140192.

View Apply Now

Overnight Homeless Shelter Worker - Bank/Casual

HOMELESS LINK

14.5 - 15 per hour

London

Part-time

Overnight Homeless Shelter Worker - Bank/Casual

Job Reference: 00004252-1
Date Posted: 16 September 2025
Recruiter: Glass Door Homeless Charity
Location: London
Salary: £14.50 to £15.00 Per Hour
Bonus/Benefits: Pension, holiday
Role: Frontline jobs
Job type: Temporary
Duration: November 2025 to mid-April 2026
Work hours: Part Time

Job Description

OVERNIGHT HOMELESS SHELTER WORKER

Team: Night Shelters

Location: On-site at Glass Door Night shelter venues in the boroughs of Kensington & Chelsea, Hammersmith and Fulham or Wandsworth

Duration: 1 November 2025 to April 2026

Reporting to: Service Manager – Night Shelters

Shifts available:

7:00pm to 7:15am

7:00pm to 8:15am (driver)

9:45pm to 7:15am

9:45pm to 8:15am (driver)

Pay: £14.50 per hour, or £15.00 per hour when you are the designated driver for that shift.

Job Purpose

As an Overnight Homeless Shelter Worker, you’ll be part of a small, professional team running Glass Door’s night shelters between November and April. Working alongside at least one other staff member, you’ll be awake and engaged throughout the night, supporting up to 35 guests who are experiencing homelessness.

Your role is about creating a safe, calm, and welcoming space where guests can rest, feel respected, and be treated with dignity. You’ll build trust through friendly conversation, keep an eye on everyone’s wellbeing with regular checks, and step in when problems arise – from offering reassurance to someone in emotional distress, to calmly handling challenging behaviour, to calling emergency services if needed.

Most nights are steady and focused on guest support, but there can be moments of pressure. We’ll provide training so you feel confident and prepared. You’ll also help serve a light breakfast in the morning and ensure our equipment is packed and ready for the next night – with one of you driving the van back to base.

If you’re compassionate, calm under pressure, and committed to helping people move forward from homelessness, this role offers the chance to make a real and lasting difference.

Job Responsibilities

What You’ll Do

You’ll be part of the overnight team making sure our night shelters are safe, supportive, and welcoming spaces for everyone staying with us. This is an awake, overnight role, you will be alert and engaged for the whole shift. Your main responsibilities will include:

Welcoming and supporting guests – Create a friendly, respectful atmosphere and build positive relationships with guests, volunteers, and colleagues.

Staying alert all night – Carry out regular checks around the shelter (every 20 minutes) to make sure guests are safe, and comfortable.

Responding to situations – Calmly manage any issues that arise, such as someone feeling unwell, experiencing emotional distress, or showing challenging behaviour. This may sometimes mean calling emergency services. Training will be provided.

Keep the shelter safe and secure – Follow all safety, security, and health and safety procedures. This includes locking and unlocking doors and making sure the space stays tidy and free from hazards.

Recording important information – Write clear, accurate shift reports and note any concerns or observations. Complete incident forms if needed.

Supporting volunteers – Offer direction and guidance to volunteers on shift so everyone works well together.

Enforcing behaviour expectations – Address situations where may display challenging behaviour, using a calm and respectful approach, conflict de-escalation training is provided for all staff.

Packing and unpacking the van – unload equipment and supplies into the van at the start of the shift and repack at the end of the night. The allocated driver will return the van to base (driver shifts are paid for an extra hour).

Restocking supplies – Keep an eye on essentials such as tea, coffee, and toilet paper, and restock from the van when needed.

Preparing a simple breakfast – In the morning, help serve drinks, toast, and porridge, and make sure guests are woken from 6am so they can leave by 7am.

Tidying and closing down – Gather equipment, pack it away, and ensure nothing is left behind.

Training and meetings – Attend occasional in-person training sessions, team meetings, or other activities. From time to time, you may be assigned online training to complete while on shift.

Work to a rota – Shifts will include evenings, weekends, and public holidays, so flexibility is important.

Help with other tasks as needed – From time to time, you may be asked to help with other reasonable tasks that keep the night shelter running smoothly.

Person Specification

Essential

A genuine commitment to providing a high standard of service and treating everyone with respect, kindness, and dignity.

Confidence in handling challenging behaviour calmly and respectfully.

Good communication skills, both spoken and written.

The ability to carry out manual handling tasks such as moving supplies and equipment.

For driver shifts: A valid driving licence for a manual vehicle and be willing to drive the Glass Door van.

Desirable

Experience working with people experiencing homelessness or other vulnerable groups.

The ability to speak another language, for example Arabic, Tigrinya, Amharic, Polish, Spanish, French, or Russian.

A lived experience of homelessness.

An understanding of, and commitment to, trauma-informed care.

Relevant training such as first aid, fire safety, conflict de-escalation, or Mental Health First Aid.

Other

Employment is subject to a satisfactory enhanced DBS check for adults.

You’ll be expected to follow Glass Door’s safeguarding policies and procedures.

A commitment to equality, diversity, and inclusion in all aspects of your work.

We value diversity, promote equality and encourage applications from people of all backgrounds. We particularly welcome applications from people with lived experience of homelessness.

View Apply Now

Night Shelter Manager

HOMELESS LINK

19.9 per hour

London

Part-time

Night Shelter Manager

Job Reference: 00004249-1
Date Posted: 16 September 2025
Recruiter: Glass Door Homeless Charity
Location: London
Salary: £19.90 Per Hour
Bonus/Benefits: Pension, holiday
Role: Frontline jobs
Job type: Contract
Duration: November 2025 to mid-April 2026
Work hours: Part Time

Job Description

NIGHT SHELTER MANAGER

Team: Night Shelters

Location: On-site at Glass Door Night shelter venues in the boroughs of Kensington & Chelsea, Hammersmith and Fulham or Wandsworth

Duration: 1 November 2025 to April 2026

Reporting to: Service Manager – Night Shelters

Shifts available:

5:00pm to 10:00pm

Pay: £19.90 per hour

Job Purpose

As a Night Shelter Manager, you’ll be the lead staff member for your shift, overseeing the safe and smooth running of one of Glass Door’s seasonal night shelters between November and April.

You’ll work alongside Overnight Homeless Shelter Workers and volunteers on your shift to make sure the shelter is a welcoming, safe, and respectful place for up to 35 guests. Your role is to set the tone for the night: briefing the team before opening, welcoming and inducting new guests, explaining our shelter guidelines, and ensuring everyone knows their responsibilities. You’ll be the first point of contact for any issues during your shift, whether that’s supporting someone in distress, addressing concerns or responding to challenging behaviour.

You’ll also ensure shelter procedures are followed, keep accurate records of attendance and incidents, and maintain clear communication with the casework team so they can follow up with guests. Alongside leading operations, you’ll actively work with guests, volunteers, and colleagues to create a friendly and supportive environment where everyone is treated with dignity.

This role is ideal for someone who can remain calm under pressure, lead a small team confidently, and is committed to supporting people as they work towards ending their homelessness; all while making sure the night shelter runs smoothly from start to finish.

Job Description

As the lead staff member for your shift, you’ll be responsible for the smooth and safe running of the shelter during your working hours. You’ll work closely with Overnight Homeless Shelter Workers and volunteers, setting the tone for the night and making sure everything runs to plan.

Your main responsibilities will include:

Leading the shift – Oversee the running of the shelter during your shift, making sure guests, staff, and volunteers are safe and supported.

Briefing the team – Hold a short briefing before opening to make sure everyone understands their roles and responsibilities for the night.

Welcoming guests – Greet guests warmly, induct new arrivals by explaining shelter guidelines and behaviour expectations, and answer any questions they have.

Supporting volunteers – Guide and support the volunteer team, working closely with Volunteer Coordinators to make sure their time is well organised and meaningful.

Monitoring wellbeing – Keep an eye on guest welfare throughout the shift, offering support when needed.

Responding to issues – Manage any situations that arise, from emotional distress to challenging behaviour or medical emergencies, and call emergency services if necessary. Training will be provided.

Overseeing safety and security – Take responsibility for the overall safety and security of the shelter during your shift, ensuring guests, staff, and volunteers are safe and supported at all times.

Following procedures – Help make sure the shelter’s policies and procedures are understood and put into practice during the shift.

Shift handover – Provide a clear handover at the end of your shift so the overnight team has all the information they need.

Shelter van – Drive the van from its parking location to the shelter at the start of the shift, keep it tidy, and carry out basic stock checks before departure, reporting any shortages for restocking.

Keeping accurate records – Record attendance, incidents, and observations using our iPad-based In-Form system so colleagues have up-to-date information.

Working with the casework team – Share relevant information about guests’ welfare and needs to support follow-up work.

Supporting practical needs – Assist the casework team with practical tasks related to guests’ day-to-day needs as requested.

Attending meetings and training – Join monthly shelter meetings and other training or team sessions as required.

Supervision meetings – Take part in regular supervision meetings with the Service Manager.

Pitching in where needed – From time to time, take on other reasonable tasks to help the shelter run smoothly.

Person Specification

Essential:

A valid manual driving licence and be willing to drive the Glass Door van.

Experience working with people experiencing homelessness or other vulnerable groups.

A genuine commitment to providing a high standard of service and treating everyone with respect, kindness, and dignity.

he ability to lead a small team confidently, including during challenging or fast-changing situations, while keeping a calm and professional approach.

Confidence in handling challenging behaviour calmly and respectfully.

Strong written and verbal communications skills.

The ability to carry out manual handling tasks, such as moving supplies and equipment.

Desirable:

The ability to speak another language, for example Arabic, Tigrinya, Amharic, Polish, Spanish, French, or Russian.

A lived experience of homelessness.

An understanding of, and commitment to, trauma-informed care.

Relevant training such as first aid, fire safety, conflict de-escalation, or Mental Health First Aid.

Other

Employment is subject to a satisfactory enhanced DBS check for adults.

You’ll be expected to follow Glass Door’s safeguarding policies and procedures.

A commitment to equality, diversity, and inclusion in all aspects of your work.

We value diversity, promote equality and encourage applications from people of all backgrounds. We particularly welcome applications from people with lived experience of homelessness.

View Apply Now

Gardening Volunteer

HOMELESS LINK

Sunderland

Part-time

Gardening Volunteer, Sunderland

Job Reference: 00004266-1
Date Posted: 22 September 2025
Recruiter: Centrepoint
Location: Sunderland
Salary: On Application
Role: Volunteer jobs
Job type: Permanent
Work hours: Part Time

Job Description

As a Gardening Volunteer, you'll be helping staff and young parents to make their garden space fantastic! We have communal, raised bed, and wildflower spaces. We'd love a passionate green fingered volunteer to develop a family friendly garden with us.

WHAT WE’RE LOOKING FOR

Perform gardening duties including weeding, digging, pruning, planting, sweeping paths, removing weeds, cleaning, general repairs and ad hoc duties as assigned.
Help maintain the gardens and grounds in a good condition together with various displays of plants.
Assist with planning and development of garden and grounds.
Someone who can pass on skills and passion to young parents

ESSENTIAL

Passionate and knowledgeable about gardening and maintenance
Good levels of numeracy and literacy
IT competent - able to use Microsoft Office including Microsoft Teams
Ability to communicate confidently and clearly with young people, other volunteers and staff
Ability to remain calm when involved with challenging individuals and situations
Understanding of the issues – practical and emotional – facing young people
Understanding of the importance of teamwork and a strong commitment to being part of a team
Be reliable and have a positive outlook
A commitment to demonstrating Centrepoint’s values

What do we offer you?

Opportunity to make a difference to the environment of our young parents
Structured induction and training
Ongoing support and supervision from the Volunteering Team
Ongoing support and supervision from supervisor
Access to further training
Travel and other reasonable expenses reimbursed

View Apply Now

Case Worker

HOMELESS LINK

35,020 per year

E1

Full-time

Housing Advice & Support Team – Case Worker

Job Reference: 16-25
Date Posted: 23 September 2025
Recruiter: Providence Row
Website: https://www.providencerow.org.uk/
Location: E1
Salary: £35,020
Role: Other jobs
Job type: Permanent
Work hours: Full Time

Job Description

Are you driven by the desire to make a difference? Join our Advice & Support Team at Providence Row and support those at risk of homelessness.

About us:

Providence Row believes that no one should have to sleep rough and that everyone should have access to the support they need to find a safe place to call home.

We work with those affected by homelessness and those vulnerably housed in Tower Hamlets, offering an integrated service of housing advice & support, access to substance use, physical & mental health services, as well as, training & progression programmes.

We ensure that people often excluded from mainstream services gain the support and opportunities they need to create a
safe, healthy and sustainable life.

Key Responsibilities

Delivering support to people who are experiencing homelessness and are rough sleeping in the borough of Tower Hamlets.
Conducting person-centred assessments with those who self-present at the service for support
Agree plans, in conjunction with service users, to move into accommodation and access specialist services which will address the underlying causes of their homelessness.
To make referrals into Tower Hamlets and Pan-London local authority housing options services, using Homeless Reduction Act
To work with partner agencies to provide joint support to service users where appropriate
To build relationships with housing providers and the private rented sector, to increase the portfolio of affordable referral routes into accommodation.
You will have excellent communication skills and can create positive working relationships with a wide range of people, including external services.
You will support the development of the service and ensure that you are delivering a solution-focussed and strength-based approach

The ideal candidate

You have excellent communication skills and can create positive working relationships with a wide range of people, including external services.
You will support the development of the service and ensure that you are delivering a solution-focussed and strength-based approach.

Benefits

27 days holiday plus bank holidays
Generous pension scheme
Cycle to work scheme
Season ticket loan
Employee assistance programme
Monthly reflective practice
Wide range of learning & development opportunities

To apply: Please upload your CV and covering letter, detailing your experience and why you're the perfect fit for the role.

Research shows some people, especially women and marginalised groups, may hesitate to apply unless they match all the criteria. However, we want to assure everyone that we encourage applications from all individuals, regardless of whether they fulfil every point in the job description. Your unique perspective matters to us – please apply with confidence.

Interviews: Please note that we will interview on a rolling basis and therefore encourage early applications.

Providence Row is a charitable company limited by guarantee registered in England and Wales; company number 07452798 registered charity number 1140192.

View Apply Now

Independent Living Skills Volunteer

HOMELESS LINK

Owlet Grange, Bradford, Yorkshire

Part-time

Independent Living Skills Volunteer, Owlet Grange, Bradford

Job Reference: 00004270-1
Date Posted: 22 September 2025
Recruiter: Centrepoint
Location: Bradford, Yorkshire
Salary: On Application
Role: Volunteer jobs
Job type: Permanent
Work hours: Part Time

Job Description

As an Independent Living Skills Volunteer, you will be supporting the delivery of our Lifewise Programme in our accommodation services. LifeWise prepares Young People by developing their basic living skills, with short courses focused on managing money, cooking, and cleaning and fire safety. These are integral skills that will support Young People throughout their lives.

Role commitment: CORE TASKS We have core tasks that we want to work on with an amazing and passionate volunteer. These include:

Lead on delivering sessions with Centrepoint young people to develop and improve their confidence with budgeting, maintaining a tenancy and home safety
Supporting Centrepoint teams with the delivery of the Lifewise programme by holding regular Lifewise sessions
Support young people to learn and develop independent life skills
Adhere to administrative requirements of the role

WHAT WE’RE LOOKING FOR

ESSENTIAL

Ability to communicate confidently and clearly with young people, other volunteers and staff
Ability to remain calm when involved with challenging individuals and situations
Understanding of the issues – practical and emotional – facing young people
Understanding of the importance of teamwork and a strong commitment to being part of a team
Ability to develop a rapport with young people
Good communication skills, written and oral-good telephone manner
Able to use Microsoft Office
A commitment to demonstrating Centrepoint’s values
A commitment to complete the necessary volunteer training sessions

DESIRABLE

Understanding of mental health and resilience to cope with a range of individualised coping mechanisms and outbursts
Knowledge of provisional local to the service the role is based within
Skills and confidence with supporting independent living skills, e.g. managing money, shopping on a budget, cooking
What do we offer you?
Structured induction and training
Ongoing support and supervision from the Volunteering Team
Ongoing support and supervision from supervisor
Access to further training
Travel and other reasonable expenses reimbursed

View Apply Now

Deputy Service Manager

HOMELESS LINK

34,000 per year

Latimer Road, Royal Borough of Kensington and Chelsea

Full-time

Deputy Service Manager

Job Reference: 288504HLL
Date Posted: 17 September 2025
Recruiter: Social Interest Group
Location: London
Salary: £34,000
Role: Frontline jobs, Senior Manager jobs, Service Manager/Coordinator jobs
Job type: Permanent
Work hours: Full Time

Job Description

Job Title: Deputy Service Manager

Location: Latimer Road, Royal Borough of Kensington and Chelsea (RBKC) - Walking distance from Latimer Road underground station (Circle and Hammersmith and City Lines). Please note that unfortunately this service does not have step free access.

Salary: £34,000

Shift Pattern: 37.5 hours per week, Monday to Friday between 09:00 - 17:00. Some flexibility maybe required depending on the needs of the service.

About the role

As Deputy Service Manager, you’ll support the Service Manager to ensure high quality service delivery. You’ll be a key contact for staff, helping them feel supported, skilled and confident in their roles. This service supports residents who have experienced long term street homelessness with challenges such as mental health issues, substance use and alcohol dependency. You’ll help create a positive, supportive environment where both staff and residents can thrive and residents can work towards recovery and greater independence.

You will be working within a 24 hour service which provides person centred support to our residents. Some key responsibilities include:

Line management and leadership, offering guidance and support throughout the employee lifecycle.
Support the Service Manager in leading the day to day operational delivery of the service.
Risk Management ownership, ensuring processes and policies are followed.
Property and housing management, ensuring accommodation standards, timely maintenance and reporting.
Financial Management, including petty cash and budget management.
Contract management and Internal auditing, admin, and general other duties as required.
Striving to ensure excellence and quality in our service delivery.

About you

We're looking for someone who’s driven to provide high quality, person centred support to staff, colleagues, residents and participants. You enjoy working as part of a team, communicating well and building strong relationships with people from all backgrounds. You're confident supporting service level enquiries, offering advice on employment matters and resident or participant queries. Most importantly, you're compassionate, supportive and thrive in a fast paced, ever changing environment.

Provide high quality support and line management to staff.
Support the Service Manager and help manage staff with daily tasks, caseloads and overall day to day running of the service.
Oversee and undertake regular audits of service delivery.
Provide emergency on call service and ensure staffing levels are adequate.
Support residents and participants to build independence by offering advice, guidance and a positive environment.
Be an active team member by joining support sessions, workshops, and local events as needed.
Financial Management - budgets, cost control and general financial management.
Deliver a service working in partnership with other voluntary and statutory agencies.
Alignment with our values of Ambition, Empowerment, Inclusivity, and Transparency

Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.

What we offer

25 days (Full time equivalent) annual leave, increasing with the length of service
Employer Pension Contribution
Eligibility to register with Blue Light Discount Card
Access to discounted tickets for music events, shows, sports and more
Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing at work
Training and Development, including access to courses, upskilling, and progression plans
Employee Assistance Programme, including counselling
Life Assurance Scheme
Cycle-to-work scheme
Annual Staff Awards
EDI Ambassador programme

About Social Interest Group (SIG)

SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings, probation settings, and hospitals. We do so across London, Brighton, Bedfordshire, Luton, Kent and Liverpool. Our goal is to transform lives through empowering change.

We believe good care and support improves lives with the vision to create healthier, safer, and more inclusive communities. Join us on our mission to empower independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital, and off the streets.
Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group.

Additional Information

Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.

Please note that as part of our process, we complete an enhanced DBS check, some roles may require further vetting. We encourage applicants from all backgrounds. If you have any questions regarding this, please contact us on the details below.

For Recruitment related enquiries, or if you need support with making your application for example due to learning needs or a disability, please email recruitment@socialinterestgroup.org.uk or call our central office on 020 3668 9270 to request a call back. Please note that this will take you through to our Central Administration team, who will then communicate your enquiry with us and we will arrange to call you back.

Unfortunately, we are unable to provide sponsorship, please ensure you have full right to work in the UK prior to applying to our positions.

Additional information on our company policies including Gender Pay, Equality and Diversity, Company Benefits and our Candidate Privacy Policy can be found on our website.

View Apply Now

Cash Management Officer

HOMELESS LINK

30,600 per year

Islington, London

Full-time

Finance Officer

Job Reference: 284718HLL
Date Posted: 4 September 2025
Recruiter: Social Interest Group
Location: Islington, London
Salary: £30,600
Role: Project Manager/Officer jobs
Job type: Permanent
Work hours: Full Time

Job Description

Job Title: Cash Management Officer

Location: Central Office based in Islington (10 minute walk from Highbury & Islington and/or Angel stations) Please note that this location does not have step free access

Shift Pattern: 37.5 hours per week, Monday to Friday: 09:00 - 17:00 or 9:30 - 17:30. This is a Hybrid role 3 days based in our Head Office and 2 days work from home with occasional visits to our various services.

Salary: £30,600

About the role

We're looking for a Cash Management Officer to join our Finance team to drive the delivery and management of our cashflow forecasts to support central and operational teams with their financial budgets and controls to manage and maximise funds. You’ll be part of a collaborative and supportive finance team, helping to improve processes, develop financial tools, and deliver training where needed. Your work will ensure financial accuracy and integrity across the Group and its subsidiaries, enabling our services to run smoothly and effectively.

Key Responsibilities Include:

Manage daily banking transactions and reconciliations
Support with weekly cash-flow forecasts and monthly credit card reconciliations
Maintain and update financial records, petty cash, and reporting templates
Assist with audit preparation and ensure compliance with SIG policies and legal standards
Monitor spending trends and provide clear reports and analysis
Act as a key contact for finance-related enquiries and stakeholder communication

About You

We are looking for someone experienced in cash management, a detail-oriented finance professional who thrives on structure, accuracy, and making meaningful contributions within a purpose-led organisation. You will need to understand the importance of financial integrity in the not-for-profit sector and be passionate about using your skills to support effective service delivery for those who need it most.

Are you someone who has a positive, can-do attitude to your work and take pride in being highly organised, dependable, and responsive. You’re comfortable working with numbers, systems, and people — and you know how to balance all three effectively in a fast-paced environment.

We’re looking for someone who is:

Highly organised, with strong attention to detail and a commitment to quality
Proactive and able to take initiative in a fast-paced, evolving environment
Comfortable balancing independent work with collaborative team efforts
A confident communicator, able to engage effectively with stakeholders at all levels
Knowledgeable in financial control processes and reporting best practices
Experienced in using finance systems and managing large volumes of data
Friendly, approachable, and values-driven — with a passion for supporting others

Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.

What we offer

25 days (Full time equivalent) annual leave, increasing with the length of service
Employer Pension Contribution
Eligibility to register with Blue Light Discount Card
Access to discounted tickets for music events, shows, sports and more
Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing at work
Training and Development, including access to courses, upskilling, and progression plans
Employee Assistance Programme, including counselling
Life Assurance Scheme
Cycle-to-work scheme
Annual Staff Awards
EDI Ambassador programme
Be part of an organisation which believes good care and support improves lives with the vision to create healthier, safer, and more inclusive communities.
Join an organisation with a mission to empower independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital, and off the streets.

About Social Interest Group (SIG)

SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings, probation settings, and hospitals. We do so across London, Brighton, Bedfordshire, Luton, Kent and Liverpool. Our goal is to transform lives through empowering change.
Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group.

ADDITIONAL INFORMATION

Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.

Please note that as part of our process, we complete an enhanced DBS check, some roles may require further vetting. We encourage applicants from all backgrounds. If you have any questions regarding this, please contact us on the details below.

For Recruitment related enquiries, or if you need support with making your application for example due to learning needs or a disability, please email recruitment@socialinterestgroup.org.uk or call our central office on 020 3668 9270 to request a call back. Please note that this will take you through to our Central Administration team, who will then communicate your enquiry with us and we will arrange to call you back.

Unfortunately, we are unable to provide sponsorship, please ensure you have full right to work in the UK prior to applying to our positions.

Additional information on our company policies including Gender Pay, Equality and Diversity, Company Benefits and our Candidate Privacy Policy can be found on our website.

Finance | Cash Management | Charity | Accountancy | Finance Officer

View Apply Now

Trustee

HOMELESS LINK

Remote

Part-time

Trustee

Job Reference: 00004263-1
Date Posted: 22 September 2025
Recruiter: Sandwell Homeless and Resettlement Project (SHARP)
Location: Smethwick, West Midlands
Remote Working: 100% remote working possible
Salary: On Application
Role: Director/CEO jobs, Volunteer jobs
Job type: Permanent
Work hours: Part Time

Job Description

What is SHARP?

Sandwell Homelessness and Resettlement Project is a local charity working with local people who are homeless or in need of support to maintain a settled home and live a full life.

We are seeking new trustees to join the board.

What will you be doing?

As a successful local charity we have been supporting people in need in Sandwell for forty years. Our board is friendly and our staff team is happy and well motivated.

Particularly due to the cost of living crisis our services are needed more than ever and we have ambitions to extend our range of services in order to help more people.

We are seeking professionals with leadership experience and from a range of backgrounds to join our board. We would particularly welcome people who represent the diversity of Sandwell and those with lived experience of homelessness.

A background in law, housing or fundraising would also be attractive, but is not essential.

What are we looking for?

You should have leadership experience, the ability to learn, assimilate knowledge, consider complex issues and take an active part in decision making about key issues affecting our operation.

You should be open to lively debate and keen to be part of a team

You should be flexible in your approach, guided by a desire to support those in need to draw on their strengths to overcome (or endure) their difficulties

A professional background in law, housing or fundraising would be a bonus but is not essential

We would also welcome applications form people with lived experience of homelessness

What difference will you make?

You will have the opportunity to influence the development of the charity and thus improve the lives of those we work with.

Our residents tell us that without the support we provide can be both life changing and even life saving.

Before you apply

Please send an expression of interest and an up to date CV.

Our board chair will then have an informal conversation which will be followed by a “meet the board” zoom call.

View Apply Now

Independent Living Skills Volunteer

HOMELESS LINK

Bradford, Yorkshire

Part-time

Independent Living Skills Volunteer, Aldo House, Bradford

Job Reference: 00004275-1
Date Posted: 22 September 2025
Recruiter: Centrepoint
Location: Bradford, Yorkshire
Salary: On Application
Role: Volunteer jobs
Job type: Permanent
Work hours: Part Time

Job Description

As an Independent Living Skills Volunteer, you will be supporting the delivery of our Lifewise Programme in our accommodation services. LifeWise prepares Young People by developing their basic living skills, with short courses focused on managing money, cooking, and cleaning and fire safety. These are integral skills that will support Young People throughout their lives.

CORE TASKS

Lead on delivering sessions with Centrepoint young people to develop and improve their confidence with budgeting, maintaining a tenancy and home safety
Supporting Centrepoint teams with the delivery of the Lifewise programme by holding regular Lifewise sessions
Support young people to learn and develop independent life skills
Adhere to administrative requirements of the role

WHAT WE’RE LOOKING FOR

ESSENTIAL

Ability to communicate confidently and clearly with young people, other volunteers and staff
Ability to remain calm when involved with challenging individuals and situations
Understanding of the issues – practical and emotional – facing young people
Understanding of the importance of teamwork and a strong commitment to being part of a team
Ability to develop a rapport with young people
Good communication skills, written and oral-good telephone manner
Able to use Microsoft Office
A commitment to demonstrating Centrepoint’s values
A commitment to complete the necessary volunteer training sessions

DESIRABLE

Understanding of mental health and resilience to cope with a range of individualised coping mechanisms and outbursts
Knowledge of provisional local to the service the role is based within
Skills and confidence with supporting independent living skills, e.g. managing money, shopping on a budget, cooking

What do we offer you?

Structured induction and training
Ongoing support and supervision from the Volunteering Team
Ongoing support and supervision from supervisor
Access to further training
Travel and other reasonable expenses reimbursed

View Apply Now

Cleaner

HOMELESS LINK

13.85 per hour

West Ealing, London

Part-time

Relief Bank - Cleaner

Job Reference: 289491HLL
Date Posted: 11 September 2025
Recruiter: Social Interest Group
Location: West Ealing, London
Salary: £13.85 Per Hour
Role: Other jobs
Job type: Temporary
Work hours: Part Time

Job Description

ABOUT THE ROLE
This role will be responsible for ensuring a clean, hygienic, and welcoming environment which meet the specified standards for the service. The role will adhere to health, safety and environment requirements and our policies to ensure the space is safe for all. There will also be an accountability to ensure stock levels are adequate, deadlines are met, and maintenance and other reports are made correctly in a timely manner

ABOUT THE SERVICE

Solace Centre: Solace is a unique mental health drop-in centre providing a welcoming and supportive community for adults experiencing loneliness, isolation, and mental health challenges. With 85 members, many diagnosed with schizophrenia, bipolar disorder, anxiety, and depression, Solace offers a safe space where individuals can feel included, build confidence, and make meaningful connections at their own pace. This is a unique opportunity to make a real difference in the lives of vulnerable individuals within our community.

Our members’ slogan, “Together Accepting Difference”, reflects our commitment to fostering a supportive and inclusive environment. Solace is more than a service – it’s a second home for many, where members can engage in activities like playing pool, using computers, or helping out in the garden meet with friends and have a coffee.

Salary: £13.85 p/h + 12.07% annual leave accrual paid monthly

Shift Pattern: Various shifts Monday to Friday

About you

The post holder will be a proactive individual, able to use their own initiative to maintain the responsibilities within their role and others which may fall outside the job description. They will be able to think on the spot and resolve any issues in the correct manner as they arise. They will have good communication skills and able to build trusting relations with the team, residents, participants and other stakeholders within and outside the organisation.

OVERVIEW OF KEY RESPONSIBILITIES

Responsible for ensuring the service area and other provided areas are cleaned thoroughly. This includes but is not limited to; dusting and cleaning of ledges, window frames, surfaces, worktops, doors and walls.
Ensure polishing for furniture, woodwork, and artefacts.
Ensure the floor space is always maintained, clean and tidy (Including but not limited to sweeping, hoovering and mopping) machine operating will be required such as hoovers.
Ensure rubbish is emptied in the right areas and within council timeframes for collection. Adhere to recycling and other rules and regulations.
Ensure the rubbish point is maintained and kept clear at all times, take rubbish to designated areas as required.
Report any incidents, accidents or risks in the correct manner.
Carry out additional responsibilities as required such as supporting with other areas within the service to meet the needs of our stakeholders.
Some administration may be required such as but not limited to completing cleaning check sheets, health and safety logs, and other relevant admin as required.
Communicate with the team, residents and participants and build meaningful rapport.
Build internal and external relations as required.

Other responsibilities than those described above may be required to be undertaken from time to time and will be expected to be performed to as long as it is within the capability and level of the position.

Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.

We value and celebrate the unique backgrounds, perspectives and experiences of all of our employees. We have a team of staff ambassadors who volunteer to actively support us in fortifying our organisational value of Inclusivity. They embrace this unique opportunity to deliver awareness, events, and developments to our organisation to support us in ensuring our value of Inclusivity is embedded throughout the organisation.

SIG actively encourages applications from individuals from a diverse range of backgrounds, particularly lived experience; Naturally, we approach any emerging issues with empathy and sensitivity.

About Social Interest Group (SIG)

SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings, probation settings, and hospitals. We do so across London, Brighton, Bedfordshire, Luton, Kent and Liverpool. Our goal is to transform lives through empowering change.
Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group.

ADDITIONAL INFORMATION

Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.

Please note that as part of our process, we complete an enhanced DBS check, some roles may require further vetting. We encourage applicants from all backgrounds. If you have any questions regarding this, please contact us on the details below.

For Recruitment related enquiries, or if you need support with making your application for example due to learning needs or a disability, please email recruitment@socialinterestgroup.org.uk or call our central office on 020 3668 9270 to request a call back. Please note that this will take you through to our Central Administration team, who will then communicate your enquiry with us and we will arrange to call you back.

View Apply Now

Support and Recovery Worker

HOMELESS LINK

13.85 per hour

West Ealing, London

Part-time

Relief Bank - Support and Recovery Worker

Job Reference: 289479HLL
Date Posted: 11 September 2025
Recruiter: Social Interest Group
Location: West Ealing, London
Salary: £13.85 Per Hour
Role: Frontline jobs
Job type: Temporary
Work hours: Part Time

Job Description

ABOUT THE ROLE
We are seeking a dedicated and compassionate Support and Recovery Workers to join our teams in Marron House and Solace Centre in Ealing. We support adults experiencing loneliness, isolation, and mental health challenges and providing pathways, support, and appropriate interventions that will enable successful resettlements, and deliver to achieve more safer, integrated communities for our stakeholders.

The two services are side by side so we are building a team of local workers who can support both services achieve positive results for our Residents and Participants as well as the local community.

Marron House

Our residential services in Marron House provide a recovery focused service to men and women with long term mental health difficulties. The service works with the Participants & Residents to increase their independence and move them on into lower support accommodation. We work closely with mental health services, other partner agencies and careers to improve living skills, increase social inclusion, and help individuals understand and manage their mental health in order to improve their quality of life.

The services are spread across 1 sites with 18 bedspace. We provide personalized support around daily living skills such as budgeting, shopping, cooking, reminders to take medication and developing a structured weekly routine.

Solace Centre

Solace is a unique mental health drop-in centre providing a welcoming and supportive community for adults experiencing loneliness, isolation, and mental health challenges. With 85 members, many diagnosed with schizophrenia, bipolar disorder, anxiety, and depression, Solace offers a safe space where individuals can feel included, build confidence, and make meaningful connections at their own pace. This is a unique opportunity to make a real difference in the lives of vulnerable individuals within our community.

Our members’ slogan, “Together Accepting Difference”, reflects our commitment to fostering a supportive and inclusive environment. Solace is more than a service – it’s a second home for many, where members can engage in activities like playing pool, using computers, or helping out in the garden meet with friends and have a coffee.

Salary: £13.85 p/h + 12.07% annual leave accrual paid monthly

Shift Pattern: Various shifts Monday to Sunday

About you

We’re looking for people with a genuine passion and felt purpose to help people, challenge stigma, and make a real difference to people’s lives!
We are looking for a team player, driven to provide high quality care and support to others, an effective communicator who is able to build rapport with others from various backgrounds. You will be compassionate, supportive, and empowering to others, whilst able to form effective, positive and motivational relationships.

OVERVIEW OF KEY RESPONSIBILITIES

Support participants to achieve their desired goals/outcomes in various ways this can include but is not limited to the contribution and development of support plans, risk assessments, reviews, case meetings.
Ensure service responsibilities and requirements are carried out effectively. This includes but is not limited to welfare checks, risk assessments, support sessions, safeguarding checks, training and development, and other responsibilities required for effective service delivery.
Ensure all participants understand their rights and responsibilities, and have access to the right tools, resources, and networks to support them in achieving their goals.
Develop, participate in, and encourage participants to participate in the running and development of various projects and activities.
Empower participants to make decisions to take control over their lives, by creating an enabling environment.
Provide advice, information, guidance, and life skills training to participants as required.
Recognise signs of deteriorating mental health, physical health, or other health implications and initiate appropriate interventions to prevent crisis or other risks.
Complete safeguarding and other referrals when required.
Support named participants with various individual needs as required.
Work flexibility in working patterns and duties, responding to the needs of the service, team, and participants.
Administration duties will vary. This includes maintaining confidential records in a timely manner and containing information in accordance with relevant statutory and organisational policies
General duties including occasional cleaning

Other responsibilities than those described above may be required to be undertaken from time to time and will be expected to be performed to as long as it is within the capability and level of the position.

Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.

We value and celebrate the unique backgrounds, perspectives and experiences of all of our employees. We have a team of staff ambassadors who volunteer to actively support us in fortifying our organisational value of Inclusivity. They embrace this unique opportunity to deliver awareness, events, and developments to our organisation to support us in ensuring our value of Inclusivity is embedded throughout the organisation.

SIG actively encourages applications from individuals from a diverse range of backgrounds, particularly lived experience; Naturally, we approach any emerging issues with empathy and sensitivity.

About Social Interest Group (SIG)

SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings, probation settings, and hospitals. We do so across London, Brighton, Bedfordshire, Luton, Kent and Liverpool. Our goal is to transform lives through empowering change.
Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group.

ADDITIONAL INFORMATION

Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.

Please note that as part of our process, we complete an enhanced DBS check, some roles may require further vetting. We encourage applicants from all backgrounds. If you have any questions regarding this, please contact us on the details below.

For Recruitment related enquiries, or if you need support with making your application for example due to learning needs or a disability, please email recruitment@socialinterestgroup.org.uk or call our central office on 020 3668 9270 to request a call back. Please note that this will take you through to our Central Administration team, who will then communicate your enquiry with us and we will arrange to call you back.

View Apply Now

Night Support Mentor

HOMELESS LINK

27,000 per year

Latimer Road, Royal Borough of Kensington and Chelsea

Full-time

Night Support Mentor

Job Reference: 288246HLL
Date Posted: 12 September 2025
Recruiter: Social Interest Group
Location: London
Salary: £27,000
Role: Frontline jobs
Job type: Permanent
Work hours: Full Time

Job Description

Job Title: Support Mentor (Nights)

Location: Latimer Road, Royal Borough of Kensington and Chelsea (RBKC) - Walking distance from Latimer Road underground station (Circle and Hammersmith and City Lines). Please note that unfortunately this service does not have step free access

Salary: £27,000

Shift Pattern: 37.5 hours per week, Monday to Sunday between 21:00 - 09:00 on a 6 week rolling rota which includes at least one day shift per week, weekends, and bank holidays.

About the role

Our residents in this service have experienced long term street homelessness and have faced significant challenges including with their mental health, substance use, and alcohol dependency, and struggled to sustain engagement with support services. That's why they're here, to make a change and gain the support they need to enable greater independence and recovery.

In this role, as a Support Mentor, you will work within a 24 hour service which provided person centred support to our residents. Some key responsibilities include:

Ensuring the safety and wellbeing of residents and participants.
Be a present member of the team on the night shift, completing handovers for day colleagues for a seamless service.
Building trusting professional relationships with residents, helping them to achieve their goals and aspirations which could be through tailored one to one sessions, group sessions, in and out of service activities, and general wellbeing check ins.
Focusing on empowering our residents to take control over their lives and meet their personal goals.

About you

We're looking for someone who shares our passion for supporting people who’ve experienced homelessness and may have complex needs. Our residents are at the forefront of our service delivery, so building trusting and professional relationships is key. You’ll be adaptable, proactive, and confident using your initiative to resolve challenges, and keep the night service running smoothly. Teamwork is essential and having previous knowledge of the needs our residents may have. Each support plan is tailored to the individual, so you'll help deliver care that truly meets their needs. What are we looking for:

Understanding of the needs of those who have faced homelessness and have various complex needs including mental health, substance use, and alcohol dependency.
Ability to use IT systems to record case notes, email relevant people, and use other software required within the role.
Ability and willingness to show flexibility of working patterns, responding to the needs of the service and residents.
Understanding of the housing and social needs of people with multiple and complex needs.
Cultural awareness, Self-awareness, and ability to identify personal growth areas and take feedback.
Sensitivity and empathy to others, and ability to deal with individual circumstances with professionalism.
Alignment with our values of Ambition, Empowerment, Inclusivity, and Transparency.

Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.

What we offer

25 days (Full time equivalent) annual leave, increasing with the length of service
Employer Pension Contribution
Eligibility to register with Blue Light Discount Card
Access to discounted tickets for music events, shows, sports and more
Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing at work
Training and Development, including access to courses, upskilling, and progression plans
Employee Assistance Programme, including counselling
Life Assurance Scheme
Cycle-to-work scheme
Annual Staff Awards
EDI Ambassador programme
Be part of an organisation which believes good care and support improves lives with the vision to create healthier, safer, and more inclusive communities.
Join an organisation with a mission to empower independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital, and off the streets.

We value and celebrate the unique backgrounds, perspectives and experiences of all of our employees. We have a team of staff ambassadors who volunteer to actively support us in fortifying our organisational value of Inclusivity. They embrace this unique opportunity to deliver awareness, events, and developments to our organisation to support us in ensuring our value of Inclusivity is embedded throughout the organisation.

SIG actively encourages applications from individuals from a diverse range of backgrounds, particularly lived experience; Naturally, we approach any emerging issues with empathy and sensitivity.

About Social Interest Group (SIG)

SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings, probation settings, and hospitals. We do so across London, Brighton, Bedfordshire, Luton, Kent and Liverpool. Our goal is to transform lives through empowering change.
Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group.

ADDITIONAL INFORMATION

Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.

Please note that as part of our process, we complete an enhanced DBS check, some roles may require further vetting. We encourage applicants from all backgrounds. If you have any questions regarding this, please contact us on the details below.

For Recruitment related enquiries, or if you need support with making your application for example due to learning needs or a disability, please email recruitment@socialinterestgroup.org.uk or call our central office on 020 3668 9270 to request a call back. Please note that this will take you through to our Central Administration team, who will then communicate your enquiry with us and we will arrange to call you back.

View Apply Now

Home and a Job Volunteer

HOMELESS LINK

Bradford, Yorkshire

Part-time

Home and a Job Volunteer, Aldo House, Bradford

Job Reference: 00004268-1
Date Posted: 22 September 2025
Recruiter: Centrepoint
Location: Bradford, Yorkshire
Salary: On Application
Role: Volunteer jobs
Job type: Permanent
Work hours: Part Time

Job Description

As a Home and a Job Volunteer, you will be part of the team that supports young people in our accommodation services. Through this role, we are seeking someone who can help collect and collate information about events, activities and support sessions for Young People across a defined geographical area, then disseminating this information amongst staff teams and directly to Young People through various methods e.g. written, display, and resident meetings. Role commitment: CORE TASKS

We have core tasks that we want to work on with an amazing and passionate volunteer. These include:
Collect and collate information on events and activities across a defined geographical location, from local authorities other charitable organisations and providers across the Borough.
Develop new ways of disseminating information to staff and Young people
Supporting residents meetings
Researching information such as job opportunities, training and apprenticeship courses for and with young people
Young people consultation work (supporting residents meetings, organising surveys)
Young people activities coordination – supporting the sitting up/access to, or facilitating activities for the young people to participate within the service or in the local area
Work cooperatively with other staff and volunteers

WHAT WE’RE LOOKING FOR

ESSENTIAL

Ability to communicate confidently and clearly with young people, other volunteers and staff
Ability to remain calm when involved with challenging individuals and situations
Understanding of the issues – practical and emotional – facing young people
Understanding of the importance of teamwork and a strong commitment to being part of a team
Ability to develop a rapport with young people
Good communication skills, written and oral-good telephone manner
Able to use Microsoft Office
A commitment to demonstrating Centrepoint’s values
A commitment to complete the necessary volunteer training sessions

DESIRABLE

Understanding of mental health and resilience to cope with a range of individualised coping mechanisms and outbursts
Knowledge of provisional local to the service the role is based within
Skills and confidence with supporting independent living skills, e.g. managing money, shopping on a budget, cooking
What do we offer you?
Structured induction and training
Ongoing support and supervision from the Volunteering Team
Ongoing support and supervision from supervisor
Access to further training
Travel and other reasonable expenses reimbursed

View Apply Now

Home and a Job Volunteer

HOMELESS LINK

Owlet Grange, Bradford, Yorkshire

Part-time

Home and a Job Volunteer, Owlet Grange, Bradford

Job Reference: 00004267-1
Date Posted: 25 September 2025
Recruiter: Centrepoint
Location: Bradford, Yorkshire
Salary: On Application
Role: Volunteer jobs
Job type: Permanent
Work hours: Part Time

Job Description

As a Home and a Job Volunteer, you will be part of the team that supports young people in our accommodation services. Through this role, we are seeking someone who can help collect and collate information about events, activities and support sessions for Young People across a defined geographical area, then disseminating this information amongst staff teams and directly to Young People through various methods e.g. written, display, and resident meetings. Role commitment: CORE TASKS

We have core tasks that we want to work on with an amazing and passionate volunteer. These include:
Collect and collate information on events and activities across a defined geographical location, from local authorities other charitable organisations and providers across the Borough.
Develop new ways of disseminating information to staff and Young people
Supporting residents meetings
Researching information such as job opportunities, training and apprenticeship courses for and with young people
Young people consultation work (supporting residents meetings, organising surveys)
Young people activities coordination – supporting the sitting up/access to, or facilitating activities for the young people to participate within the service or in the local area
Work cooperatively with other staff and volunteers

WHAT WE’RE LOOKING FOR

ESSENTIAL

Ability to communicate confidently and clearly with young people, other volunteers and staff
Ability to remain calm when involved with challenging individuals and situations
Understanding of the issues – practical and emotional – facing young people
Understanding of the importance of teamwork and a strong commitment to being part of a team
Ability to develop a rapport with young people
Good communication skills, written and oral-good telephone manner
Able to use Microsoft Office
A commitment to demonstrating Centrepoint’s values
A commitment to complete the necessary volunteer training sessions

DESIRABLE

Understanding of mental health and resilience to cope with a range of individualised coping mechanisms and outbursts
Knowledge of provisional local to the service the role is based within
Skills and confidence with supporting independent living skills, e.g. managing money, shopping on a budget, cooking
What do we offer you?
Structured induction and training
Ongoing support and supervision from the Volunteering Team
Ongoing support and supervision from supervisor
Access to further training
Travel and other reasonable expenses reimbursed

View Apply Now

Overnight Homeless Shelter Worker

HOMELESS LINK

14.5 - 15 per hour

London

Part-time

Overnight Homeless Shelter Worker

Job Reference: 00004251-1
Date Posted: 16 September 2025
Recruiter: Glass Door Homeless Charity
Location: London
Salary: £14.50 to £15.00 Per Hour
Bonus/Benefits: Pension, holiday
Role: Frontline jobs
Job type: Temporary
Duration: November 2025 to mid-April 2026
Work hours: Part Time

Job Description

OVERNIGHT HOMELESS SHELTER WORKER

Team: Night Shelters

Location: On-site at Glass Door Night shelter venues in the boroughs of Kensington & Chelsea, Hammersmith and Fulham or Wandsworth

Duration: 1 November 2025 to April 2026

Reporting to: Service Manager – Night Shelters

Shifts available:

7:00pm to 7:15am

7:00pm to 8:15am (driver)

9:45pm to 7:15am

9:45pm to 8:15am (driver)

Pay: £14.50 per hour, or £15.00 per hour when you are the designated driver for that shift.

Job Purpose

As an Overnight Homeless Shelter Worker, you’ll be part of a small, professional team running Glass Door’s night shelters between November and April. Working alongside at least one other staff member, you’ll be awake and engaged throughout the night, supporting up to 35 guests who are experiencing homelessness.

Your role is about creating a safe, calm, and welcoming space where guests can rest, feel respected, and be treated with dignity. You’ll build trust through friendly conversation, keep an eye on everyone’s wellbeing with regular checks, and step in when problems arise – from offering reassurance to someone in emotional distress, to calmly handling challenging behaviour, to calling emergency services if needed.

Most nights are steady and focused on guest support, but there can be moments of pressure. We’ll provide training so you feel confident and prepared. You’ll also help serve a light breakfast in the morning and ensure our equipment is packed and ready for the next night – with one of you driving the van back to base.

If you’re compassionate, calm under pressure, and committed to helping people move forward from homelessness, this role offers the chance to make a real and lasting difference.

Job Responsibilities

What You’ll Do

You’ll be part of the overnight team making sure our night shelters are safe, supportive, and welcoming spaces for everyone staying with us. This is an awake, overnight role, you will be alert and engaged for the whole shift. Your main responsibilities will include:

Welcoming and supporting guests – Create a friendly, respectful atmosphere and build positive relationships with guests, volunteers, and colleagues.

Staying alert all night – Carry out regular checks around the shelter (every 20 minutes) to make sure guests are safe, and comfortable.

Responding to situations – Calmly manage any issues that arise, such as someone feeling unwell, experiencing emotional distress, or showing challenging behaviour. This may sometimes mean calling emergency services. Training will be provided.

Keep the shelter safe and secure – Follow all safety, security, and health and safety procedures. This includes locking and unlocking doors and making sure the space stays tidy and free from hazards.

Recording important information – Write clear, accurate shift reports and note any concerns or observations. Complete incident forms if needed.

Supporting volunteers – Offer direction and guidance to volunteers on shift so everyone works well together.

Enforcing behaviour expectations – Address situations where may display challenging behaviour, using a calm and respectful approach, conflict de-escalation training is provided for all staff.

Packing and unpacking the van – unload equipment and supplies into the van at the start of the shift and repack at the end of the night. The allocated driver will return the van to base (driver shifts are paid for an extra hour).

Restocking supplies – Keep an eye on essentials such as tea, coffee, and toilet paper, and restock from the van when needed.

Preparing a simple breakfast – In the morning, help serve drinks, toast, and porridge, and make sure guests are woken from 6am so they can leave by 7am.

Tidying and closing down – Gather equipment, pack it away, and ensure nothing is left behind.

Training and meetings – Attend occasional in-person training sessions, team meetings, or other activities. From time to time, you may be assigned online training to complete while on shift.

Work to a rota – Shifts will include evenings, weekends, and public holidays, so flexibility is important.

Help with other tasks as needed – From time to time, you may be asked to help with other reasonable tasks that keep the night shelter running smoothly.

Person Specification

Essential

A genuine commitment to providing a high standard of service and treating everyone with respect, kindness, and dignity.

Confidence in handling challenging behaviour calmly and respectfully.

Good communication skills, both spoken and written.

The ability to carry out manual handling tasks such as moving supplies and equipment.

For driver shifts: A valid driving licence for a manual vehicle and be willing to drive the Glass Door van.

Desirable

Experience working with people experiencing homelessness or other vulnerable groups.

The ability to speak another language, for example Arabic, Tigrinya, Amharic, Polish, Spanish, French, or Russian.

A lived experience of homelessness.

An understanding of, and commitment to, trauma-informed care.

Relevant training such as first aid, fire safety, conflict de-escalation, or Mental Health First Aid.

Other

Employment is subject to a satisfactory enhanced DBS check for adults.

You’ll be expected to follow Glass Door’s safeguarding policies and procedures.

A commitment to equality, diversity, and inclusion in all aspects of your work.

We value diversity, promote equality and encourage applications from people of all backgrounds. We particularly welcome applications from people with lived experience of homelessness.

View Apply Now

Project Worker

HOMELESS LINK

30,420 per year

Euston, London

Full-time

Project Worker - London (Euston)

Job Reference: REF-14-TK9RIMN
Date Posted: 24 September 2025
Recruiter: St John of God Hospitaller Services
Location: Euston, London
Salary: £30,420
Role: Frontline jobs
Job type: Permanent
Work hours: Full Time

Job Description

Hours: 37.5 hours per week

Salary: £30,420.00 per year / £15.60 per hour.

We are excited to be recruiting for a Project Worker at Olallo House, one of our 24/7 services based in central London. To be eligible to apply for this role you will need to be able to speak a second language/multilingual, especially Eastern European, Punjabi, Mandarin or Farsi.

The service specialises in providing accommodation and specialist support for homelessness men and woman in need. Sometimes our residents have been the victims of modern day slavery or trafficking and need our support to re-establish themselves in the community.

The role is to provide support and direction to the people who use our service so that they feel empowered to make positive choices such as finding employment/alternative accommodation. You will be involved in a variety of tasks to support individuals including liaising with/accompanying individuals to meetings with external agencies and medical professionals. Your support will encompass a variety of tasks including day to day operational domestic responsibilities (support in the kitchen, reception duties) and supporting the service manager in complying with health and safety regulations.

Essential criteria:

Experiencing of working with people with different needs
Ability to encourage, support and show empathy
Be friendly, caring and trustworthy
Ability to support individuals to be safe
Ability to support and assist to make positive choices
Must be able to speak an Eastern European language as detailed above

Benefits and Rewards:

Annual leave entitlement of 33 days (pro-rata) including bank and public holidays
Employee Assistance Programme
Auto Enrolment Pension Scheme
Health Cash Plan
Bike to Work Scheme
We are an equal opportunities employer
Excellent training and development opportunities

Candidates are asked to submit a cover letter including their answers to the below questions:

Can you describe your experience working with people who have different and sometimes complex needs, and how you adapted your approach to support them effectively?
Tell us about a time when you supported someone to make a positive choice in their life (e.g., finding work, housing, or improving wellbeing). What approach did you take?
Can you share how you have used your language skills in a professional or voluntary setting to build trust and support individuals?
Give an example of when you accompanied or supported someone at an external meeting (e.g., with medical professionals, social services, or other agencies). How did you ensure their voice was heard? Do you have experience in networking?
This role involves day-to-day operational duties. What skills you can bring? How do you balance practical tasks with providing emotional support to residents?
Working with potentially vulnerable people means ensuring their safety and wellbeing. Can you tell us about a time when you identified a risk and took action to keep someone safe?

Click here to view the full Job Description and Person Specification

We are unable to offer sponsorship for this role, to apply you must have Right to Work in the United Kingdom. If you are in the UK on a VISA please ensure you have no restrictions that would prevent you from taking this post.

An enhanced DBS (Disclosure and barring Certificate) is required, which we will pay for.

Please be aware that applications will be assessed upon receipt, and we reserve the right to interview and appoint prior to the closing date.

For further information on the vacancy or for a formal discussion about the role, please contact a Robert Oleksy, Service Manager or Mohamed Chahabi, Deputy Service Manager by emailing: robertoleksy@sjog.org.uk / mohamedchahabi@sjog.org.uk

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Night Shelter Manager

HOMELESS LINK

19.9 per hour

London

Part-time

Night Shelter Manager - Bank/Casual

Job Reference: 00004250-1
Date Posted: 16 September 2025
Recruiter: Glass Door Homeless Charity
Location: London
Salary: £19.90 Per Hour
Bonus/Benefits: Pension, holiday
Role: Frontline jobs
Job type: Temporary
Duration: November 2025 to mid-April 2026
Work hours: Part Time

Job Description

NIGHT SHELTER MANAGER

Team: Night Shelters

Location: On-site at Glass Door Night shelter venues in the boroughs of Kensington & Chelsea, Hammersmith and Fulham or Wandsworth

Duration: 1 November 2025 to April 2026

Reporting to: Service Manager – Night Shelters

Shifts available:

5:00pm to 10:00pm

Pay: £19.90 per hour

Job Purpose

As a Night Shelter Manager, you’ll be the lead staff member for your shift, overseeing the safe and smooth running of one of Glass Door’s seasonal night shelters between November and April.

You’ll work alongside Overnight Homeless Shelter Workers and volunteers on your shift to make sure the shelter is a welcoming, safe, and respectful place for up to 35 guests. Your role is to set the tone for the night: briefing the team before opening, welcoming and inducting new guests, explaining our shelter guidelines, and ensuring everyone knows their responsibilities. You’ll be the first point of contact for any issues during your shift, whether that’s supporting someone in distress, addressing concerns or responding to challenging behaviour.

You’ll also ensure shelter procedures are followed, keep accurate records of attendance and incidents, and maintain clear communication with the casework team so they can follow up with guests. Alongside leading operations, you’ll actively work with guests, volunteers, and colleagues to create a friendly and supportive environment where everyone is treated with dignity.

This role is ideal for someone who can remain calm under pressure, lead a small team confidently, and is committed to supporting people as they work towards ending their homelessness; all while making sure the night shelter runs smoothly from start to finish.

Job Description

As the lead staff member for your shift, you’ll be responsible for the smooth and safe running of the shelter during your working hours. You’ll work closely with Overnight Homeless Shelter Workers and volunteers, setting the tone for the night and making sure everything runs to plan.

Your main responsibilities will include:

Leading the shift – Oversee the running of the shelter during your shift, making sure guests, staff, and volunteers are safe and supported.

Briefing the team – Hold a short briefing before opening to make sure everyone understands their roles and responsibilities for the night.

Welcoming guests – Greet guests warmly, induct new arrivals by explaining shelter guidelines and behaviour expectations, and answer any questions they have.

Supporting volunteers – Guide and support the volunteer team, working closely with Volunteer Coordinators to make sure their time is well organised and meaningful.

Monitoring wellbeing – Keep an eye on guest welfare throughout the shift, offering support when needed.

Responding to issues – Manage any situations that arise, from emotional distress to challenging behaviour or medical emergencies, and call emergency services if necessary. Training will be provided.

Overseeing safety and security – Take responsibility for the overall safety and security of the shelter during your shift, ensuring guests, staff, and volunteers are safe and supported at all times.

Following procedures – Help make sure the shelter’s policies and procedures are understood and put into practice during the shift.

Shift handover – Provide a clear handover at the end of your shift so the overnight team has all the information they need.

Shelter van – Drive the van from its parking location to the shelter at the start of the shift, keep it tidy, and carry out basic stock checks before departure, reporting any shortages for restocking.

Keeping accurate records – Record attendance, incidents, and observations using our iPad-based In-Form system so colleagues have up-to-date information.

Working with the casework team – Share relevant information about guests’ welfare and needs to support follow-up work.

Supporting practical needs – Assist the casework team with practical tasks related to guests’ day-to-day needs as requested.

Attending meetings and training – Join monthly shelter meetings and other training or team sessions as required.

Supervision meetings – Take part in regular supervision meetings with the Service Manager.

Pitching in where needed – From time to time, take on other reasonable tasks to help the shelter run smoothly.

Person Specification

Essential:

A valid manual driving licence and be willing to drive the Glass Door van.

Experience working with people experiencing homelessness or other vulnerable groups.

A genuine commitment to providing a high standard of service and treating everyone with respect, kindness, and dignity.

he ability to lead a small team confidently, including during challenging or fast-changing situations, while keeping a calm and professional approach.

Confidence in handling challenging behaviour calmly and respectfully.

Strong written and verbal communications skills.

The ability to carry out manual handling tasks, such as moving supplies and equipment.

Desirable:

The ability to speak another language, for example Arabic, Tigrinya, Amharic, Polish, Spanish, French, or Russian.

A lived experience of homelessness.

An understanding of, and commitment to, trauma-informed care.

Relevant training such as first aid, fire safety, conflict de-escalation, or Mental Health First Aid.

Other

Employment is subject to a satisfactory enhanced DBS check for adults.

You’ll be expected to follow Glass Door’s safeguarding policies and procedures.

A commitment to equality, diversity, and inclusion in all aspects of your work.

We value diversity, promote equality and encourage applications from people of all backgrounds. We particularly welcome applications from people with lived experience of homelessness.

View Apply Now

Support & Progression Volunteer

HOMELESS LINK

Bradford, Yorkshire

Part-time

Support & Progression Volunteer, Aldo House, Bradford

Job Reference: 00004273-1
Date Posted: 22 September 2025
Recruiter: Centrepoint
Location: Bradford, Yorkshire
Salary: On Application
Role: Volunteer jobs
Job type: Permanent
Work hours: Part Time

Job Description

As a Support and Progression Volunteer (SPV) you’ll be part of the team that supports young people in one of our accommodation services. You will contribute to creating a friendly and welcoming atmosphere within one of our hostels, dealing with enquiries, and provide access, information and contribute to the support available to young people. You will be supporting the housing staff to run a tight ship, helping with the day-to-day tasks and activities involved in running a Centrepoint service. Role commitment:

CORE TASKS

We have core tasks that we want to work on with an amazing and passionate volunteer. These include:

Being a first point of contact for young people and visitors
Supporting residents meetings
Management of ingress/egress to the property, ensuring that only young people and visitors known to the service are allowed in/out
Managing in/out post and distribution of post to appropriate people
Managing appointments for young people, including issuing appropriate reminders to them
Administration duties e.g. letters to young people, Housing Benefit claims, supporting with reports and meeting notes, file maintenance, managing young people’s appointments, collecting service charges
Health and Safety – joint inspections with staff and ensuring electronic and hard copy systems are in place
Researching information such as job opportunities, training and apprenticeship courses for and with young people
Young people consultation work (supporting residents meetings, organising surveys)
Young people activities coordination – supporting the sitting up/access to, or facilitating activities for the young people to participate within the service or in the local area
Work cooperatively with other staff and volunteers
Observe and adhere to Centrepoint policies relevant to the team and be familiar with emergency procedures in case of fire, serious accident or violence.

WHAT WE’RE LOOKING FOR

ESSENTIAL

Ability to communicate confidently and clearly with young people, other volunteers and staff
Ability to remain calm when involved with challenging individuals and situations
Understanding of the issues – practical and emotional – facing young people
Understanding of the importance of teamwork and a strong commitment to being part of a team
Ability to develop a rapport with young people
Good communication skills, written and oral-good telephone manner
Able to use Microsoft Office
A commitment to demonstrating Centrepoint’s values
A commitment to complete the necessary volunteer training sessions

DESIRABLE

Understanding of mental health and resilience to cope with a range of individualised coping mechanisms and outbursts
Knowledge of provisional local to the service the role is based within
Skills and confidence with supporting independent living skills, e.g. managing money, shopping on a budget, cooking
What do we offer you?
Structured induction and training
Ongoing support and supervision from the Volunteering Team
Ongoing support and supervision from supervisor
Access to further training
Travel and other reasonable expenses reimbursed

View Apply Now

Volunteer for Homelessness Day Centre

HOMELESS LINK

Clapham, London

Part-time

View Apply Now

Floating Support Worker

HOMELESS LINK

12.6 per hour

BN1

Part-time

Floating Support Worker

Job Reference: 284127HLL
Date Posted: 17 September 2025
Recruiter: Social Interest Group
Location: BN1
Salary: £12.60 Per Hour
Role: Frontline jobs, Other jobs
Job type: Contract
Work hours: Part Time

Job Description

ABOUT THE ROLE

We are recruiting for Floating Support Workers to join our team across Brighton and Hove! You may need to support in additional local areas as appropriate. We are ideally looking for someone who is local as shifts may vary due to this being a bank position, we are unable to provide consistent rotas, therefore being from the area will be beneficial in getting around to the various locations. In this role, you will provide community-based support for individuals with mental health and wellbeing needs. You will work alongside various services to support individuals to meet their unique goals, and provide opportunities available to them to live independently in the community, develop their social skills and independent living skills.

Support participants to achieve desired outcomes/goals through support plans, risk assessments, and regular reviews
Develop and encourage participation in activities and events within the community
Work alongside community partners and other SIG services
Recognise signs of deteriorating mental health, physical health, or other health implications and initiate appropriate interventions to prevent crisis or other risks
Complete safeguarding and other referrals when required.
Support participants in medications supervision, hospital appointments, bills/correspondence checking and compliance, prompting personal care.

Shift Pattern: Bank hours will be ad-hoc varying on availability which can be Monday to Sunday. There may be a possibility to gain weekly regular shifts however we are unable to guarantee this.

We will be screening applications throughout July and and we are planning interviews in August.

ABOUT YOU

We’re looking for someone with a genuine passion and felt purpose to help people, challenge stigma, and make a real difference to people’s lives!
You will be able to be flexible in your working pattern, live local to the areas as listed above, and be able to work independently as well as within a team. We are looking for someone with a true passion to help make a difference to lives, provide quality care and support, and can build rapport with people from varying backgrounds, treating everyone with respect regardless of past/present experiences.

We are an inclusive employer, committed to Equity, Diversity, and Inclusion (EDI). We value and celebrate the unique backgrounds, perspectives, and experiences of all our employees. We have a team of ambassadors who are staff volunteers and actively support us in fortifying our organisational value of Inclusivity.

SIG actively encourages applications from individuals from a diverse range of backgrounds, particularly lived experience ; Naturally, we approach any emerging issues with empathy and sensitivity .

As an organisation, we’re proud to mention that our staff Ambassadors career aspirations generally benefit from embracing this unique opportunity to develop their respective skill sets in spaces that exist outside of their daily roles.

What are we looking for?

IT Proficiency, ability to learn new software programs, basic Microsoft experience is required
Experience of working with people of complex backgrounds, including in the criminal justice field, mental health, and/or substance misuse or a good understanding of the sector
Understanding of the housing and social needs of people with multiple and complex needs
Able to influence and negotiate positive outcomes with others

What would we like, but not essential?

Appropriate qualification: NVQ/Diploma Level 2 in Health & Social Care/Community Justice, or professional equivalent
Experience of providing housing support and a practical assistance within a residential or outreach support role
Experience creating co-produced support plans and providing appropriate interventions for service user and liaising with other professionals

If you have the passion, creativity, and tenacity to make a real difference in people's lives, challenge stigma and make our communities safer, we would love to hear from you!

Other responsibilities than those described above may be required to be undertaken from time to time and will be expected to be performed to as long as it is within the capability and level of the position.

Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.

ABOUT US

Social Interest Group (SIG) believes good care and support improve lives. Our values of ambition, empowerment, transparency, and inclusivity drive everything we do. Our mission is to empower people who are marginalised by building powerful partnerships and creative solutions that bridge gaps in provision and aid recovery, reablement and resettlement.

SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings (including people's own homes), probation settings, and hospitals awaiting discharge. We do so across London, Brighton, Bedfordshire, Luton, and Kent. We believe in the power of well-planned, well-managed services to make a difference. We work with high standards and external and internal regulatory frameworks.

Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change

Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group.

ADDITIONAL INFORMATION

Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.

Additional information on our company policies including Gender Pay, Equality and Diversity, Company Benefits and our Candidate Privacy Policy can be found on our website.

For Recruitment related enquiries, or if you need support with making your application for example due to learning needs or a disability, please email recruitment@socialinterestgroup.org.uk or call us on 020 3668 9270

Please note that as part of our process, we complete an enhanced DBS check, some roles may require further vetting. We are an inclusive employer and encourage applicants from all backgrounds. If you have any questions regarding this, please contact us on the details above.

Unfortunately, we are unable to provide sponsorship, please ensure you have full right to work in the UK prior to applying to our positions.

View Apply Now

People and Culture Business Partner – Organisational Change Generalist

HOMELESS LINK

44,000 per year

Islington, London

Full-time

People and Culture Business Partner – Organisational Change Generalist

Job Reference: 288541HLL
Date Posted: 4 September 2025
Recruiter: Social Interest Group
Location: Islington, London
Salary: £44,000
Role: Frontline jobs
Job type: Contract
Work hours: Full Time

Job Description

Job Title: People and Culture Business Partner - Organisational Change

Location: Based in our Central office in Islington, around a 10 minute walk from Highbury and Islington station. You will also be able to work from home and will be required to make regular visits to our services. Please note that step free access is not available at our central office and some of our other services.

Salary: £44,000

Shift Pattern: Fixed Term contract approximately 8 months, working 37.5 hours per week Monday to Friday between 09:00 - 17:00. You may also be required to work evenings and outside these hours to provide flexibility to our night run services.

About the role

We're seeking an all rounded generalist to join our People and Culture team to support specifically in around areas of organisational change, mainly in relation to managing mobilisations, TUPE, staff consultations and growth. You will use your previous experience in these areas to manage the process of organisational change, working alongside the wider P&C team and managers across the organisation. Some key responsibilities in this role includes:

Provide high quality support, leadership and guidance to managers and staff for change projects from start to finish.
Support with matters of employee relations, escalations, and cross specialist areas.
Provide advice and guidance to colleagues and stakeholders to successfully deliver legally compliant, compassionate, and robust organisational change processes.
Maintain effective project management resources and timelines.
Ensure all staff have access to meaningful and accessible employment advice and access to appropriate information, documents, and other resources.
Ensure all employee life cycle administration, advice, and support is completed and provided to standards.
Partner with relevant managers and project leads to understand resourcing needs, then support to deliver end-to-end recruitment and onboarding to fulfil staffing needs.

About you

We are looking for someone who has experience in coaching and advising managers and colleagues with legal and internal obligations in relation to HR, you would have proven experience in a similar role at a similar level with responsibilities to this position. You will be a team player, confident in your skills and ability, and able to build rapport with others. Confidentiality will be at the core of what you do, and you will be able to take an objective standpoint to provide the correct advise to others. You will have:

Experience in managing mobilisations, TUE, de-mobilisations, redundancy consultations, change consultation, and project management
Working knowledge and understanding of HR procedures and basic employment law practices, and how it applies under UK employment legislation
Experience in coaching and advising managers in employee relations activities across the full lifecycle including recruitment, onboarding, required learning packages and general ER case work
Proven ability to juggle multiple tasks and competing priorities within a fast-paced environment
Excellent communication skills both written and verbal including relationship building
Attention to detail and quality, with organisation skills
Proactive nature, ability to make commercially and value-driven balanced decisions, including the use of data to make decisions and reports
Alignment with our values of Ambition, Empowerment, Inclusivity, and Transparency

Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.

What we offer

25 days (Full time equivalent) annual leave, increasing with the length of service
Employer Pension Contribution
Eligibility to register with Blue Light Discount Card
Access to discounted tickets for music events, shows, sports and more
Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing at work
Training and Development, including access to courses, upskilling, and progression plans
Employee Assistance Programme, including counselling
Life Assurance Scheme
Cycle-to-work scheme
Annual Staff Awards
EDI Ambassador programme
Be part of an organisation which believes good care and support improves lives with the vision to create healthier, safer, and more inclusive communities.
Join an organisation with a mission to empower independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital, and off the streets.

We value and celebrate the unique backgrounds, perspectives and experiences of all of our employees. We have a team of staff ambassadors who volunteer to actively support us in fortifying our organisational value of Inclusivity. They embrace this unique opportunity to deliver awareness, events, and developments to our organisation to support us in ensuring our value of Inclusivity is embedded throughout the organisation.

SIG actively encourages applications from individuals from a diverse range of backgrounds, particularly lived experience; Naturally, we approach any emerging issues with empathy and sensitivity.

About Social Interest Group (SIG)

SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings, probation settings, and hospitals. We do so across London, Brighton, Bedfordshire, Luton, Kent and Liverpool. Our goal is to transform lives through empowering change.
Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group.

ADDITIONAL INFORMATION

Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.

Please note that as part of our process, we complete an enhanced DBS check, some roles may require further vetting. We encourage applicants from all backgrounds. If you have any questions regarding this, please contact us on the details below.

For Recruitment related enquiries, or if you need support with making your application for example due to learning needs or a disability, please email recruitment@socialinterestgroup.org.uk or call our central office on 020 3668 9270 to request a call back. Please note that this will take you through to our Central Administration team, who will then communicate your enquiry with us and we will arrange to call you back.

View Apply Now

Complex Needs Support Worker - Housing

HOMELESS LINK

34,382 - 37,967 per year

Watford, Hertfordshire

Full-time

Complex Needs Support Worker - Housing

Job Reference: Brindle Ct
Date Posted: 29 September 2025
Recruiter: One YMCA
Location: Watford, Hertfordshire
Salary: £34,382 to £37,967
Bonus/Benefits: Health Cash Plan, 33 days leave plus bank holidays, career pathway
Role: Frontline jobs
Job type: Permanent
Work hours: Full Time

Job Description

Within our Intensive service at Brindle Court, 6-8 hours of support per person is delivered on a person-centred and individual needs basis, utilising a dynamic and innovative multi-agency, and positive value-based culture and shared goals approach. Residents will be supported to identify and focus on realistic and achievable short, medium and long-term goals using the Outcome Star. At Brindle Court a team of 4 Complex Needs Workers provide support to 40 individuals (caseload of 10 per support worker), placed in the accommodation by Watford Borough Council - under TA placements.

What do we need you to bring to the role? Our job description sets out what the successful candidate must bring, which includes:

• Substantial knowledge and experience of working within the Housing / Support arena within a comparable or similar sector
• An understanding of complex needs and therapeutic approaches to support the residents in addressing their needs and informing change
• An in-depth understanding of childhood trauma and its impact on mental wellbeing and be able to deliver the appropriate information, intervention, advice guidance
• Qualification in a related field (eg housing, social care)
• Knowledge of statutory & non-statutory provisions for the client group
• A developed understanding of therapeutic practice with adults with complex needs
• Experience in mental health, alcohol and substance misuse issues. If you feel that you have the necessary skills and expertise to foster a culture of excellent customer service, genuine care for residents, and a strong sense of team spirit, and if you can lead, inspire and motivate a team, then we would welcome your application!

Shift pattern: Hours are worked seven days per week and including one Saturday in four. Total 37.5 hours per week.
Week 1: Early shift 8am - 4pm / Week 2: Late shift 12pm - 8pm.

While public transport links to our location are limited, we offer free on-site parking for all staff who drive, making commuting by car a convenient option.

View Apply Now

Volunteer support worker and community researcher

HOMELESS LINK

Remote

Full-time

View Apply Now

Women's Homeless Shelter Worker (Evenings)

HOMELESS LINK

14.5 per hour

London

Part-time

Women's Homeless Shelter Worker (Evenings)

Job Reference: 00004253-1
Date Posted: 16 September 2025
Recruiter: Glass Door Homeless Charity
Location: London
Salary: £14.50 Per Hour
Bonus/Benefits: Pension, holiday
Role: Frontline jobs
Job type: Temporary
Duration: November 2025 to mid-April 2026
Work hours: Part Time

Job Description

WOMEN’S HOMELESS SHELTER WORKER (EVENINGS)

Team: Night Shelters

Location: On-site at Glass Door women’s night shelter in West London

Duration: 1 November 2025 to April 2026

Reporting to: Service Manager – Night Shelters

Shifts available:

7:00pm to 10:00pm, shifts are available 7 days a week

Pay: £14.50 per hour

Job Purpose

As an Evening Women’s Shelter Worker, you’ll be part of the team running Glass Door’s women’s night shelter. Working alongside other staff and volunteers, you’ll engaged with guests throughout the evening, helping to create a safe, calm, and welcoming space where women experiencing homelessness can rest and be treated with dignity.

You’ll greet guests, support the evening set-up, carry out regular checks around the venue, and offer kind, practical help. When issues arise, you’ll respond calmly — whether that’s offering reassurance, guiding someone through a difficult moment, or addressing challenging behaviour. You’ll record key information so the overnight team and caseworkers can follow up.

Most evenings are steady and focused on guest support, but there can be moments of pressure. Training is provided so you feel confident and prepared. You’ll finish with a clear handover with the overnight team so the shelter runs smoothly through the night.

Job Description

What You’ll Do

You’ll help make sure the women’s night shelter is safe, supportive, and welcoming for everyone staying with us. This is an on-site, evening role. Your main responsibilities will include:

Welcoming and supporting guests – Create a friendly, respectful atmosphere and build positive relationships with guests, volunteers, and colleagues.

Welcoming and engaging with guests – Take a proactive approach to being present and approachable throughout the evening, starting conversations, offering support, and helping create a safe and respectful atmosphere.

Responding to situations – Manage issues as they arise, such as someone feeling unwell, experiencing emotional distress, or challenging behaviour. This may sometimes mean seeking guidance from the Night Shelter Manager or calling emergency services. Training will be provided.

Keep the shelter safe and secure – Follow all safety, security, and health & safety procedures and make sure the space stays tidy and free from hazards.

Recording important information – Write clear, accurate shift notes and incident reports (if needed) in our In-Form system so colleagues have up-to-date information.

Working as a team – Maintain good communication with the Night Shelter Manager volunteers and other colleagues during your shift.

Handover to the overnight team – Participate in a brief, handover meeting at the end of your shift so key information is shared.

Training and meetings – Attend occasional in-person training sessions, team meetings, or other activities. You may be assigned brief online training to complete on shift from time to time.

Work to a rota – Shifts will include evenings at weekends and on public holidays, so flexibility is important.

Help with other tasks as needed – From time to time, you may be asked to help with other reasonable tasks that keep the shelter running smoothly.

Person Specification

Essential:

A genuine commitment to providing a high standard of service and treating everyone with respect, kindness, and dignity.

Confidence in handling challenging behaviour calmly and respectfully.

Good communication skills, both spoken and written.

The ability to carry out manual handling tasks such as moving supplies and equipment.

Ability to work well as part of a team and support colleagues.

Desirable:

Experience working with people experiencing homelessness or other vulnerable groups.

The ability to speak another language, for example Arabic, Tigrinya, Amharic, Polish, Spanish, French, or Russian.

A lived experience of homelessness.

An understanding of, and commitment to, trauma-informed care.

Relevant training such as first aid, fire safety, conflict de-escalation, or Mental Health First Aid.

A manual driving licence (helpful if you wish to cover occasional overnight shifts but not required for this role).

Other

Employment is subject to a satisfactory enhanced DBS check for adults.

You’ll be expected to follow Glass Door’s safeguarding policies and procedures.

A commitment to equality, diversity, and inclusion in all aspects of your work.

We value diversity, promote equality, and encourage applications from people of all backgrounds. We particularly welcome applications from people with lived experience of homelessness.

View Apply Now

Service Manager

HOMELESS LINK

38,700 per year

London

Full-time

Service Manager

Job Reference: 268356HLL
Date Posted: 5 September 2025
Recruiter: Social Interest Group
Location: London
Salary: £38,700
Role: Frontline jobs
Job type: Permanent
Work hours: Full Time

Job Description

Job Title: Service Manager

Location: Royal Borough Kensington and Chelsea (RBKC)

Salary: £38,700

Shift Pattern: 37.5 hours per week, Monday to Friday, 09:00 - 17:00. Onsite face to face service, with flexibility around these hours required. All managers, including this position will take part in the out of hours on call duty.

As a note, this is one of two positions. This position is a permanent post, and we also have a 12 month fixed term contract opportunity live via Job ID 268355

About the Service Manager Role

We have an exciting opportunity, perfect for you if you are looking to take the next step in your career within a supported housing service! This is a great opportunity for current deputy service managers, or experienced support workers (and/or equivalent) looking for that next step!

We're looking for a natural leader, someone with experience in supporting people who have struggled with homelessness, substance use, mental health, and/or offending backgrounds. You will be confident in your experience and knowledge and be able to use this to support and lead your team to feel empowered within their roles so they can deliver a seamless and supportive service to our residents to overcome their own personal challenges, and to achieve their personal goals and milestones.

You will have a passion for what we do, and an understanding of the multiple needs that our residents may have, and able to provide a solutions based approach in your work. This role is perfect for someone who is determined, takes pride in their work, and is able to motivate a diverse team. The role includes:

Leading and motivating a team to deliver high-quality care and support
Managing complex situations and driving service improvements
Support a team who directly support individuals in their recovery journey
Working closely with other teams and organisations to ensure the right support is provided
Risk Management, Information Management, and Case Recording
Property and Housing Management
Financial Management

What we're looking for in a Service Manager:

Experience in supporting people who have multiple and complex needs including mental health, homelessness, substance use, offending backgrounds
Experience in frontline, and now able to empower a team to deliver a seamless service
Confident leadership skills and ability to inspire and motivate a team. While you’ll have support from management, this role requires someone who can take ownership and lead with confidence
Confidence in using IT; we use various systems and software's so need someone who is confident in learning new IT skills and can navigate around computer systems
Ability to drive the service forward and implement improvements
Confidence in managing complex situations and making decisions
Ability to work at pace, using initiative, making decisions, and proactiveness in your approach
Alignment with our values of Ambition, Empowerment, Transparency, and Inclusivity

Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.

What we offer

25 days (Full time equivalent) annual leave, increasing with the length of service
Training and Development, including access to courses, upskilling, and progression plans
Employee Assistance Programme, including counselling
Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing
Eligibility to register with Blue Light Discount Card
Life Assurance Scheme
Cycle-to-work scheme
Annual Staff Awards
Be part of an organisation which believes good care and support improves lives.
Join an organisation with a mission to empower people who are marginalised by building powerful partnerships and creative solutions that bridge gaps in provision and aid recovery, reablement and resettlement.

We are committed to Equity, Diversity, and Inclusion (EDI). We value and celebrate the unique backgrounds, perspectives, and experiences of all our employees. We have a team of ambassadors who are staff volunteers and actively support us in fortifying our organisational value of Inclusivity. SIG actively encourages applications from individuals from a diverse range of backgrounds, particularly lived experience; Naturally, we approach any emerging issues with empathy and sensitivity.

Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group.

ADDITIONAL INFORMATION

Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.

Please note that as part of our process, we complete an enhanced DBS check, some roles may require further vetting. We are an inclusive employer and encourage applicants from all backgrounds. If you have any questions regarding this, please contact us on the details below.

For Recruitment related enquiries, or if you need support with making your application for example due to learning needs or a disability, please email recruitment@socialinterestgroup.org.uk or call our central office on 020 3668 9270 to request a call back. Please note that this will take you through to our Central Administration team, who will then communicate your enquiry with us and we will arrange to call you back.

Additional information on our company policies including Gender Pay, Equality and Diversity, Company Benefits and our Candidate Privacy Policy can be found on our website.

View Apply Now

Volunteer jobs

HOMELESS LINK

Bradford, Yorkshire

Part-time

Independent Living Skills, Coates Street, Bradford

Job Reference: 00004271-1
Date Posted: 22 September 2025
Recruiter: Centrepoint
Location: Bradford, Yorkshire
Salary: On Application
Role: Volunteer jobs
Job type: Permanent
Work hours: Part Time

Job Description

As an Independent Living Skills Volunteer, you will be supporting the delivery of our Lifewise Programme in our accommodation services. LifeWise prepares Young People by developing their basic living skills, with short courses focused on managing money, cooking, and cleaning and fire safety. These are integral skills that will support Young People throughout their lives.

Role commitment: CORE TASKS We have core tasks that we want to work on with an amazing and passionate volunteer. These include:

Lead on delivering sessions with Centrepoint young people to develop and improve their confidence with budgeting, maintaining a tenancy and home safety
Supporting Centrepoint teams with the delivery of the Lifewise programme by holding regular Lifewise sessions
Support young people to learn and develop independent life skills
Adhere to administrative requirements of the role

WHAT WE’RE LOOKING FOR

ESSENTIAL

Ability to communicate confidently and clearly with young people, other volunteers and staff
Ability to remain calm when involved with challenging individuals and situations
Understanding of the issues – practical and emotional – facing young people
Understanding of the importance of teamwork and a strong commitment to being part of a team
Ability to develop a rapport with young people
Good communication skills, written and oral-good telephone manner
Able to use Microsoft Office
A commitment to demonstrating Centrepoint’s values
A commitment to complete the necessary volunteer training sessions

DESIRABLE

Understanding of mental health and resilience to cope with a range of individualised coping mechanisms and outbursts
Knowledge of provisional local to the service the role is based within
Skills and confidence with supporting independent living skills, e.g. managing money, shopping on a budget, cooking
What do we offer you?
Structured induction and training
Ongoing support and supervision from the Volunteering Team
Ongoing support and supervision from supervisor
Access to further training
Travel and other reasonable expenses reimbursed

View Apply Now

Deputy Service Manager

HOMELESS LINK

30,200 per year

Croydon, London

Full-time

Deputy Service Manager

Job Reference: 286320HLL
Date Posted: 29 September 2025
Recruiter: Social Interest Group
Location: Croydon, London
Salary: £30,200
Role: Service Manager/Coordinator jobs
Job type: Permanent
Work hours: Full Time

Job Description

Job Title: Deputy Service Manager

Location: Based across 4 residential services based in Croydon (11 minute walk from East Croydon station) you will need to be able to travel between sites during the night shift to provide full managerial support. Access to own transport is ideal. Please note that unfortunately this service does not have step free access

Salary: £30,200

Shift Pattern: 37.5 hours per week, supporting the night team who predominantly work Monday to Sunday 20:00 - 08:00, you will work within these hours, as well as daytime hours to attend trainings and meetings. You will also take part in our out of hours on call rota.

Please note that this is one of two positions within the service. We also have a day time role available. Please type 286319 into our careers site search tool to view the other role.

About the role

We're looking for a Deputy Service Manager to join our residential service based in Croydon. You will support the Service Manager to provide leadership and line management to a team of Night Recovery Workers and Night Concierge which totals around 10. You will be present to ensure a quality service is delivered 24 hours a day, working closely with the day teams to ensure quality handovers.

You will provide general leadership to the team so they feel empowered to be productive and perform well within their roles, supporting a service which focuses on Forensic Mental Health for 27 people across 4 sites in Croydon. The teams support our residents with person centred support to empower them to overcome their personal barriers with their mental health, and have greater independence and fulfilled living.

Some key responsibilities include:

Line Management including providing support and guidance, conducting support and supervisions, and ensuring duties are carried out effectively
Support with the operational delivery of the service
Risk Management ownership, ensuring processes and policies are followed
Property and Housing Management; ensuring the accommodation meets our requirements and is safe to live in

About you

We are seeking a passionate, driven and motivated individual to lead the service in a trauma informed and inclusive way. You will have knowledge around the Mental Health complexities that residents can face, and have a can-do attitude which can help empower the team to deliver their KPI's. We look for:

Experience in working with people who have enduring mental health and complex backgrounds
Ability to motivate and empower a team to achieve KPI's
Ability to provide advice, guidance, and support to the team on all aspects of service delivery including resident related queries
Willingness and ability to work flexibly to meet service needs
IT proficiency - we use various systems so look for someone who can learn and navigate new systems including case management, microsoft, ATS, HR systems, and other types of organisational software
Alignment with our values of Ambition, Empowerment, Inclusivity, and Transparency

Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.

What we offer

25 days (Full time equivalent) annual leave, increasing with the length of service
Employer Pension Contribution
Eligibility to register with Blue Light Discount Card
Discounted tickets for music events, shows, sports and more through Tickets for Good
Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing at work
Training and Development, including access to courses, upskilling, and progression plans
Employee Assistance Programme, including counselling
Life Assurance Scheme
Cycle-to-work scheme
Annual Staff Awards
EDI Ambassador programme
Be part of an organisation which believes good care and support improves lives with the vision to create healthier, safer, and more inclusive communities.
Join an organisation with a mission to empower independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital, and off the streets.

We value and celebrate the unique backgrounds, perspectives and experiences of all of our employees. We have a team of staff ambassadors who volunteer to actively support us in fortifying our organisational value of Inclusivity. They embrace this unique opportunity to deliver awareness, events, and developments to our organisation to support us in ensuring our value of Inclusivity is embedded throughout the organisation.

SIG actively encourages applications from individuals from a diverse range of backgrounds, particularly lived experience; Naturally, we approach any emerging issues with empathy and sensitivity.

About Social Interest Group (SIG)

SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings, probation settings, and hospitals. We do so across London, Brighton, Bedfordshire, Luton, Kent and Liverpool. Our goal is to transform lives through empowering change.
Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group.

ADDITIONAL INFORMATION

Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.

Please note that as part of our process, we complete an enhanced DBS check, some roles may require further vetting. We encourage applicants from all backgrounds. If you have any questions regarding this, please contact us on the details below.

For Recruitment related enquiries, or if you need support with making your application for example due to learning needs or a disability, please email recruitment@socialinterestgroup.org.uk or call our central office on 020 3668 9270 to request a call back. Please note that this will take you through to our Central Administration team, who will then communicate your enquiry with us and we will arrange to call you back.

View Apply Now

Rough Sleeper Navigator

HOMELESS LINK

25,235 per year

Weymouth, Dorset

Full-time

Rough Sleeper Navigator

Job Reference: 00004276-1
Date Posted: 23 September 2025
Recruiter: Julian House
Website: https://www.julianhouse.org.uk/
Location: Weymouth, Dorset
Salary: £25,235
Role: Frontline jobs, Other jobs, Experts by Experience jobs
Job type: Permanent
Work hours: Full Time

Job Description

Julian House is a charity dedicated to making a difference to the lives of the most vulnerable and disadvantaged people in society. We run several projects and every year we help thousands of people out of homelessness, into employment, away from domestic abuse, and more.

If you’d like a real sense of job satisfaction, great career prospects and a competitive benefits package, you could be who we’re looking for!

Job Role: Rough Sleeper Navigator

Salary: £25,235 per year

Hours: 37.5 hours per week

Contract type: Permanent

Location: Weymouth

Additional information:

Valid driver's license and access to a car for business purposes
Participation in an out-of-hours on-call rota
Participation in an outreach rota which may include working early mornings, evening and weekends

About the role:

Are you ready to make a real, lasting impact in people’s lives? We’re looking for a compassionate and driven individual to join our team in Weymouth as a Rough Sleeper Navigator.

In this rewarding role, you’ll be on the front line of change — supporting people who are sleeping rough or living in insecure accommodation across the Dorset Council area. You’ll build meaningful relationships, offer person-centred advocacy, and empower individuals to take the steps needed toward a safer, more stable, and independent future.

Every day will bring new challenges and opportunities to make a difference. If you're passionate about breaking the cycle of homelessness and believe in the power of empathy, resilience, and human connection — we’d love to hear from you.

Please note, this post requires working occasional weekends and some unsocial hours, as well as being able to walk several miles in all weather conditions.

What you’ll be doing:

Get out into the community with assertive outreach and hotspot visits across the local area
Work close with housing, health, police and partner agencies to create real, lasting change
Carry out strength-based assessments and deliver tailored support to help clients achieve their goals
Build trusting, professional relationships using a trauma-informed approach that puts people first

Since job descriptions cannot be exhaustive; the post holder may be required to undertake other duties, which are broadly in line with the above key responsibilities

Qualifications / Requirements:

A valid UK driving licence and access to own vehicle – business insurance will be required for roles involving travel for work
Experience working with vulnerable adults and/or people with complex needs and challenging behaviours
Ability to build effective relationships with clients and services in order to develop pathways to enable clients to make positive changes

There are many great reasons to join our team!

Access to our Rewards Platform, which includes an Employee Assistance Programme and Health Cash Plan
Great opportunities for career development and free monthly training sessions from experienced facilitators
27 days annual leave, including an extra day off for your birthday, increasing up to 30 days after 4 years of continuous employment (pro-rata for part time staff)
30% staff discount at Julian House charity shops
For all the fantastic and valuable work you'll be doing makes you eligible for the Blue Light Card which offers amazing discounts on thousands of brands
A generous and competitive pension scheme
A supportive culture where staff feedback is highly valued and regular supervisions with line managers are conducted
6 weekly Reflective Practice sessions from objective, external facilitators

Our Ethos

As an Equal Opportunities employer, we have an Equality and Diversity Action plan in place showing our commitment in ensuring continuous improvement in creating an inclusive culture. We also have a committed group of Inclusion & Diversity champions who meet monthly to ensure progress is being made. We invite applications from people from all backgrounds and cultures, especially minority groups that are underrepresented in the workplace.

We also welcome applications from those with lived experience. We embrace flexibility and are proud to be a Disability Confident and Mindful employer, as well as an Armed Forces Covenant Supporter.

If you have any special access requirements or other support needs throughout the application process (including interview), please contact us so that we can let you know how we can support you.

DBS Checks

We welcome applications from people with lived experience. All applicants working with our clients will be expected to undertake an enhanced Disclosure and Barring Service check. A criminal conviction will not necessarily prevent you from becoming an employee, the decision will depend on the type of offence and its relevance to the role. If you would like to discuss any convictions you may have, please contact the person named in the advert.

All information will be dealt with according to our Data Protection Policy.

Get in touch

If you have any questions about the Rough Sleeper Navigator role, please get in touch with the team at recruitment@julianhouse.org.uk. We look forward to speaking with you soon!

Please note: We reserve the right to close our vacancies once the perfect candidate has been found. We recommend submitting your application as soon as possible so that you don’t miss out!

View Apply Now

Support Mentor

HOMELESS LINK

27,000 per year

London

Full-time

Support Mentor

Job Reference: 287771HLL
Date Posted: 25 September 2025
Recruiter: Social Interest Group
Location: London
Salary: £27,000
Role: Frontline jobs
Job type: Permanent
Work hours: Full Time

Job Description

Job Title: Support Mentor

Location: Face to face service based in Royal Borough of Kensington and Chelsea (RBKC), the service is a short walk from Ladbroke Grove (Circle and Hammersmith) station. Unfortunately, this service does not have step free access.

Salary: £27,000

Shift Pattern: 37.5 hours per week Monday to Friday on a rota between 09:00 - 17:00 and 13:00 - 21:00. You may be required to work bank holidays and evenings as required.

About the role

We are seeking a compassionate and dedicated Support Mentor to join our team based in RBKC to support our residents who have multiple and complex needs which could include mental health, substance use, homelessness, and/or offending backgrounds. You will support in providing our residents with the support needed to help them overcome their personal barriers, and achieve their goals in a person centred approach. You will work within a residential setting, creating a safe and comfortable space which our residents can call their homes during their time within the service. The role includes:

Supporting residents with daily tasks
Holding a caseload, conducting key work sessions which are personable to their needs
Carry out regular welfare checks, safeguarding checks, and general living checks
Encourage residents to take part in activities and events
Keep support plans up to date on a regular basis
Work closely with the rest of the team to provide overall excellent service delivery, this may mean also supporting with their caseloads, and other tasks as necessary
Carry out general housing management support

About you

We're looking for someone who has a true passion to support those who have multiple and complex needs, with a drive to help support those who suffer with homelessness, mental health, and substance use. You will be able to build rapport and trusting relations in a professional setting, and able to build positive outcomes. You will have an adaptable and flexible approach to helping others, with an understanding that each individual has different levels and types of support needs.

Experience of working with people of complex backgrounds and/or a good understanding of the sector, particularly around multiple and complex needs
Ability to show empathy and compassion to our residents, and different challenges they face
Ability to use, learn and adapt to IT at an intermediate level, including Microsoft and other software programs
Ability and willingness to show flexibility of working patterns, responding to the needs of the service and residents
Ability to promote the service and provide outreach-based provision, with an ability to liaise and work effectively in partnership with stakeholders
Understanding of the different needs people with multiple and complex needs have and be aware of the social marginalisation that can be attached to people who face personal challenges
Alignment with our values of Ambition, Empowerment, Inclusivity, and Transparency

Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.

What we offer

25 days (Full time equivalent) annual leave, increasing with the length of service
Employer Pension Contribution
Eligibility to register with Blue Light Discount Card
Access to discounted tickets for music events, shows, sports and more
Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing at work
Training and Development, including access to courses, upskilling, and progression plans
Employee Assistance Programme, including counselling
Life Assurance Scheme
Cycle-to-work scheme
Annual Staff Awards
EDI Ambassador programme
Be part of an organisation which believes good care and support improves lives with the vision to create healthier, safer, and more inclusive communities.
Join an organisation with a mission to empower independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital, and off the streets.

We value and celebrate the unique backgrounds, perspectives and experiences of all of our employees. We have a team of staff ambassadors who volunteer to actively support us in fortifying our organisational value of Inclusivity. They embrace this unique opportunity to deliver awareness, events, and developments to our organisation to support us in ensuring our value of Inclusivity is embedded throughout the organisation.

SIG actively encourages applications from individuals from a diverse range of backgrounds, particularly lived experience; Naturally, we approach any emerging issues with empathy and sensitivity.

About Social Interest Group (SIG)

SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings, probation settings, and hospitals. We do so across London, Brighton, Bedfordshire, Luton, Kent and Liverpool. Our goal is to transform lives through empowering change.
Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group.

ADDITIONAL INFORMATION

Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.

Please note that as part of our process, we complete an enhanced DBS check, some roles may require further vetting. We encourage applicants from all backgrounds. If you have any questions regarding this, please contact us on the details below.

For Recruitment related enquiries, or if you need support with making your application for example due to learning needs or a disability, please email recruitment@socialinterestgroup.org.uk or call our central office on 020 3668 9270 to request a call back. Please note that this will take you through to our Central Administration team, who will then communicate your enquiry with us and we will arrange to call you back.

View Apply Now

Volunteer Gardener

HOMELESS LINK

Haringey, London

Part-time

View Apply Now

Night Concierge

HOMELESS LINK

12.6 per hour

Hove, Sussex

Part-time

Relief Bank: Night Concierge (BWS)

Job Reference: 292273HLL
Date Posted: 8 October 2025
Recruiter: Social Interest Group
Location: Hove, Sussex
Salary: £12.60 Per Hour
Role: Frontline jobs
Job type: Temporary
Work hours: Part Time

Job Description

ABOUT THE ROLE

A Night Concierge is responsible for creating a safe, supportive, and well-organised environment for everyone living in our supported accommodation houses and residential properties. They will provide support to the night team who deliver a range of frontline services aiming to deliver a high quality, trauma-informed service to residents/participants which focuses on providing a psychologically informed environment (PIE).

The Night Concierge will support with ensuring the properties and the residents that live within them are safe. They will work in accordance with service specifications and agreements to provide a flexible service which is responsive, and inclusive to individual needs, underpinned by SIG’s Theory of Change.

Shift Pattern: Night 9pm to 8.30am or 7.30pm to 8.30am

Salary: £12.60 p/h plus an additional 12.07% for annual leave accrual

ABOUT THE SERVICE

Brighton Women’s Service is a female-only residential project providing nine high-, multiple-, and complex-needs beds and ten medium- to low-needs beds for women who have experienced homelessness and have support requirements involving issues surrounding drugs and alcohol, offending behaviour, mental health and/or domestic abuse.

ABOUT YOU

The post holder will be driven to provide high quality, effective assistance to others in a person-centred approach. They will thrive working on their own initiative, taking responsibility for the running of the concierge service within the property, with remote support provided. They will have effective communication skills, and able to build long-term purposeful relationships with people from different backgrounds, respecting equity, diversity, and inclusion. They will embrace SIG’s values and represent these in everything they do.

The post holder will be compassionate, supportive, and empowering to others, comfortable working in a fast-paced and constantly changing environment. They will have a nonjudgmental approach and support us in achieving our mission to empower people by building powerful partnerships and creative solutions that bridge gaps in provision and aid recovery, reablement, and resettlement.

We are an inclusive employer, committed to Equity, Diversity, and Inclusion (EDI). We value and celebrate the unique backgrounds, perspectives, and experiences of all our employees. We have a team of ambassadors who are staff volunteers and actively support us in fortifying our organisational value of Inclusivity.

SIG actively encourages applications from individuals from a diverse range of backgrounds, particularly lived experience ; Naturally, we approach any emerging issues with empathy and sensitivity .

As an organisation, we’re proud to mention that our staff Ambassadors career aspirations generally benefit from embracing this unique opportunity to develop their respective skill sets in spaces that exist outside of their daily roles.

What are we looking for?

Experience of working with people of complex backgrounds and/or a good understanding of the sector
Ability to use, learn and adapt to IT at an intermediate level, including Microsoft and other software programs
Ability and willingness to show flexibility of working patterns, responding to the needs of the service and residents
Understanding of the housing and social needs of people with multiple and complex needs
Understanding and/or practical knowledge of the social and societal marginalisation that can be attached to people with complex needs
Proactive in making decisions to deal with challenges and providing a solution focused approach using initiative
Ability to work with confidential information, maintain accurate records and write accurate reports
Sensitivity and empathy to others, and ability to deal with individual circumstances with professionalism

What would we like, but not essential?

Understanding and/or practical application of key legislation regarding social care, housing, criminal justice, and mental health
Experience in providing concierge services or practical assistance within a residential or outreach support role
Previous experience in a similar organisation/industry/role

If you have the passion, creativity, and tenacity to make a real difference in people's lives, challenge stigma and make our communities safer, we would love to hear from you!

OVERVIEW OF KEY RESPONSIBILITIES

Key Responsibilities
1. Safety and Security
Carry out hourly patrols of the building and perimeter, ensuring all fire exits and doors are secure.
Remain onsite at all times during the shift.
Monitor and record any incidents, concerns or maintenance issues in log notes and escalate appropriately to the on-call manager or emergency services if required.
Follow emergency and fire evacuation procedures and be familiar with life safety systems.
Maintain key control and ensure proper documentation of key usage.
2. Welfare Monitoring
Conduct welfare checks on residents as per handover instructions or policy.
Monitor compliance with the Communal Living Agreement, including visitor policies, noise levels, and behaviour that may indicate risk (e.g. substance use, self-harm).
Report safeguarding concerns, missing residents, or unusual activity in line with procedure.
3. Incident Reporting
Log and escalate all incidents in line with SIG’s AINMs policy.
Complete accurate written records, reports, and handovers using electronic systems and internal forms.
4. Communication and Teamworking
Provide comprehensive written and verbal handovers to day staff.
Liaise with the on-call manager during overnight incidents or absences.
Maintain professional, trauma-informed communication with residents, using appropriate boundaries and language.
5. Administration and Housekeeping
Keep the office clean, tidy, and organised.
Ensure all documentation is up to date and submitted in a timely fashion.
Note repairs and cleanliness issues, supporting overall property management.

Other responsibilities than those described above may be required to be undertaken from time to time and will be expected to be performed to as long as it is within the capability and level of the position.

ABOUT US

Social Interest Group (SIG) believes good care and support improve lives. Our values of ambition, empowerment, transparency, and inclusivity drive everything we do. Our mission is to empower people who are marginalised by building powerful partnerships and creative solutions that bridge gaps in provision and aid recovery, reablement and resettlement.

SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings (including people's own homes), probation settings, and hospitals awaiting discharge. We do so across London, Brighton, Bedfordshire, Luton, and Kent. We believe in the power of well-planned, well-managed services to make a difference. We work with high standards and external and internal regulatory frameworks.

Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change

Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group.

ADDITIONAL INFORMATION

Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.

Additional information on our company policies including Gender Pay, Equality and Diversity, Company Benefits and our Candidate Privacy Policy can be found on our website.

For Recruitment related enquiries, or if you need support with making your application for example due to learning needs or a disability, please email recruitment@socialinterestgroup.org.uk or call our central office on 020 3668 9270 to request a call back. Please note that this will take you through to our Central Administration team, who will then communicate your enquiry with us and we will arrange to call you back.

Please note that as part of our process, we complete an enhanced DBS check, some roles may require further vetting. We are an inclusive employer and encourage applicants from all backgrounds. If you have any questions regarding this, please contact us on the details above.

Unfortunately, we are unable to provide sponsorship, please ensure you have full right to work in the UK prior to applying to our positions.

View Apply Now

Deputy Service Manager

HOMELESS LINK

31,700 per year

London

Full-time

Deputy Service Manager

Job Reference: 289821HLL
Date Posted: 3 October 2025
Recruiter: Penrose
Location: London
Salary: £31,700
Role: Service Manager/Coordinator jobs
Job type: Permanent
Work hours: Full Time

Job Description

Job Title: Deputy Service Manager

Location: Based within the Non-residential service in Wembley, working within communities, homes, and other residentials. This service does have step free access.

Salary: £31,700

Shift Pattern: 37.5 hours per week Monday to Friday on a rota working 09:00 - 17:00, hours may be extended 08:00 - 18:00. You may also be required to work weekends, evenings, and bank holidays. You will also take part in our out of hours on call rota for managers.

About the role

This is a great opportunity for a Deputy Service Manager to join our team based in Wembley. You will support the Service Manager to ensure high quality service delivery, being a key contact for staff, helping them feel supported, skilled, and empowered within their roles. In this role you will be based within a service which is at the heart of delivering person-centred support to vulnerable adults who have been, or are at risk of homelessness.

Key Responsibilities include:

Line Management and Leadership, supporting your team providing advice, guidance and support throughout their employment lifecycle
Support the Service Manager in leading the day to day operational delivery of the service
Risk Management ownership, ensuring processes and policies are followed
Financial Management, including petty cash and budget management
Contract management and Internal auditing, admin, and general other duties as required.

About you

We are seeking a passionate, driven and motivated colleague to help lead our service in a trauma informed and inclusive way. Someone who is knowledgeable in the needs of our residents, particularly around homelessness and complex needs, able to support the team in delivering their daily duties. You will be driven with passion for what we do, and be able to work flexibly to meet service needs, providing new ideas and opportunities to develop the service further to continue to achieve excellence!

Understanding of homelessness and complex needs of people from different backgrounds
Ability to provide high quality support and line management to staff.
Ability to support the Service Manager and help manage staff with daily tasks, caseloads and overall day to day running of the service.
Ability to motivate and empower a team to achieve KPI's
Ability to provide advice, guidance, and support to the team on all aspects of service delivery including resident related queries
Willingness and ability to work flexibly to meet service needs
IT proficiency - we use various systems so look for someone who can learn and navigate new systems including case management, microsoft, ATS, HR systems, and other types of organisational software
Alignment with our values of Ambition, Empowerment, Inclusivity, and Transparency

What we offer

25 days (Full time equivalent) annual leave, increasing with the length of service
Employer Pension Contribution
Eligibility to register with Blue Light Discount Card
Access to discounted tickets for music events, shows, sports and more
Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing at work
Training and Development, including access to courses, upskilling, and progression plans
Employee Assistance Programme, including counselling
Life Assurance Scheme
Cycle-to-work scheme
Annual Staff Awards
EDI Ambassador programme

About Social Interest Group (SIG)

SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings, probation settings, and hospitals. We do so across London, Brighton, Bedfordshire, Luton, Kent and Liverpool. Our goal is to transform lives through empowering change.

We believe good care and support improves lives with the vision to create healthier, safer, and more inclusive communities. Join us on our mission to empower independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital, and off the streets.
Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group.

Additional Information

Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.

Please note that as part of our process, we complete an enhanced DBS check, some roles may require further vetting. We encourage applicants from all backgrounds. If you have any questions regarding this, please contact us on the details below.

For Recruitment related enquiries, or if you need support with making your application for example due to learning needs or a disability, please email recruitment@socialinterestgroup.org.uk or call our central office on 020 3668 9270 to request a call back. Please note that this will take you through to our Central Administration team, who will then communicate your enquiry with us and we will arrange to call you back.

View Apply Now

Supported Housing Worker

HOMELESS LINK

25,235 per year

Trowbridge, Wiltshire

Full-time

Supported Housing Worker

Job Reference: 00004328-1
Date Posted: 17 October 2025
Recruiter: Julian House
Website: https://www.julianhouse.org.uk/
Location: Trowbridge, Wiltshire
Salary: £25,235
Role: Frontline jobs, Experts by Experience jobs
Job type: Permanent
Work hours: Full Time

Job Description

Julian House is a charity dedicated to making a difference to the lives of the most vulnerable and disadvantaged people in society. We run several projects and every year we help thousands of people out of homelessness, into employment, away from domestic abuse, and more.

If you’d like a real sense of job satisfaction, great career prospects, and a competitive benefits package, you could be who we’re looking for!

Job Role: Supported Housing Worker

Salary: £25,235 per year

Hours: 37.5 hours per week

Contract type: Permanent

Location: Trowbridge, Wiltshire

Additional information:

- Participation in an on-call, out-of-hours rota
- Flexibility to work evenings and weekends

About the Role:

As a Supported Housing Worker within the Connect Wiltshire service, you’ll provide person-centred, high-quality support and housing management to single homeless clients with low to medium support needs, living in designated properties. Your focus will be on helping individuals progress towards greater independence, ensuring sustainable move-on within defined timescales.

Connect Wiltshire is a multi-agency partnership led by Turning Point and commissioned by Public Health. In this role, you’ll play a pivotal part in delivering the supported accommodation element of the service. You’ll work closely with partner agencies to support clients with complex needs, many of whom are in early recovery or abstaining from drugs and alcohol.

This is a rewarding opportunity to make a meaningful impact in people’s lives, helping them build stability and resilience through tailored support and collaborative working.

Responsibilities include:

Manage referralsinto the service, ensuring a smooth and supportive assessment process.
Create and deliver personalised support plansandrisk assessmentsto help clients thrive.
Champion safeguardingby following policies and procedures to keep everyone safe.
Empower clientsby offering advice, information, and support to connect them with the right services.
Oversee the day-to-day runningof the service, making sure everything’s safe, running smoothly, and in line with health and safety standards.

Please note: Job descriptions are not exhaustive, and the successful candidate may occasionally be asked to take on other duties that align with the key responsibilities outlined.

If you’d like to view the full job description, just drop us a message at recruitment@julianhouse.org.uk — we’ll be happy to send it over!

Qualifications / Requirements:

- Experience working with people who may have complex needs and/or challenging behaviours.
- Able to build effective relationships with clients and services.

There are many great reasons to join our team!

- Access to our Rewards Platform,which includes anEmployee Assistance ProgrammeandHealth Cash Plan
- 27 days annual leave, including an extra day off for your birthday, plus bank holidays - increasing up to 30 days after 4 years of continuous employment (pro rata for part-time staff)
- 30% staff discountat Julian House charity shops
- A generous and competitive pension scheme
- A supportive culture where staff feedback is highly valuedand regular supervisions with line managers are conducted
- Great opportunities for career development and free monthly training sessionsfrom experienced facilitators
- For all the fantastic and valuable work you’ll be doing, you’ll be eligible for the Blue Light Cardwhich offers amazing discounts on thousands of brands
- Reflective Practice sessionsfrom objective, external facilitators
Access to our

Our Ethos

As an Equal Opportunities employer, we have an Equality and Diversity Action plan in place showing our commitment in ensuring continuous improvement in creating an inclusive culture. We also have a committed group of Inclusion & Diversity champions who meet monthly to ensure progress is being made. We invite applications from people from all backgrounds and cultures, especially minority groups that are underrepresented in the workplace. We also welcome applications from those with lived experience. We embrace flexibility and are proud to be a Disability Confident and Mindful employer, as well as an Armed Forces Covenant Supporter.

If you have any special access requirements or other support needs throughout the application process (including interview), please contact us so that we can let you know how we can support you. We accept CVs and applications in all formats.

DBS Checks

We welcome applications from people with lived experience. All applicants working with our clients will be expected to undertake an enhanced Disclosure and Barring Service check. A criminal conviction will not necessarily prevent you from becoming an employee, the decision will depend on the type of offence and its relevance to the role.

If you would like to discuss any convictions you may have, please contact the recruitment team. All information will be dealt with according to our Data Protection Policy.

Get in touch

If you have any questions about this role, please get in touch with the recruitment team at recruitment@julianhouse.org.uk. We look forward to speaking with you soon!

Please note: We reserve the right to close our vacancies once the perfect candidate has been found. We recommend submitting your application as soon as possible so that you don’t miss out!

View Apply Now

Board Member (Trustee)

HOMELESS LINK

Remote

Part-time

Board Member (Trustee)

Job Reference: 00004324-1
Date Posted: 17 October 2025
Recruiter: Julian House
Website: https://www.julianhouse.org.uk/
Location: Bath, Somerset
Remote Working: Some remote working possible
Salary: On Application
Role: Other jobs, Volunteer jobs
Job type: Contract, Permanent, Temporary
Work hours: Part Time

Job Description

Changing Lives, One Step at a Time ✨

Julian House is a charity committed to supporting the most vulnerable and disadvantaged in our society. Through a range of life-changing projects, we help thousands of people each year—providing pathways out of homelessness, offering refuge from domestic abuse, and supporting individuals into employment and independent living.

Our mission is simple: to transform lives by delivering high-quality housing and tailored support services, empowering people to build brighter, more stable futures.

Role: Board Member (Trustee)

Role type: Trustee - Volunteer

Location: Bath

The Role:

We're looking for a passionate and dedicated individual to join our Board of Trustees!

As a trustee, you'll play a key role in shaping our strategy, providing strong governance, and ensuring we stay true to our mission. You'll help guide our long-term vision, support leadership, and ensure our resources are used effectively to maximize impact. This is a fantastic opportunity to make a real difference and help us adapt, grow, and create lasting change.

Apply now by submitting your application, including your CV and a supporting statement.

Key responsibilities include:

Fulfil the legal duties of the trustee role.
Define the strategic direction and agree on business and financial plans.
Oversee risk management at Julian House, ensuring potential risks are identified, assessed and effectively mitigated.
Shape and champion the culture of Julian House, ensuring that all decisions and behaviours align with our core values and that these values are deeply embedded throughout the charity.
Monitor and evaluate performance, ensuring that all actions and resources are effectively directed toward achieving Julian House’s charitable objectives.

Commitment

Trustees serve an initial three-year term (extendable up to nine years) and attend four in-person board meetings annually in Bath or Bristol. Meetings start at 4 PM and last around four hours. Trustees also join at least one committee or the subsidiary board, with four online meetings per year (5:30 PM start, 2.5 hours). Additionally, there is one full strategy day each year.

What we are looking for:

We are seeking a dedicated individual with exceptional communication skills to champion our cause. The ideal candidate will possess strong listening abilities, be receptive to feedback, and appreciate diverse perspectives.

Creativity is essential—you should think innovatively, bring fresh ideas, and be willing to challenge the status quo. If you are a natural influencer with a passion for making a meaningful impact, we would love to hear from you.

In addition, we are looking for individuals who can bring at least one of the following specialisms to the board:

Deep understanding of charity retail, most likely from having held senior leadership retail positions in charities.

Please note, that board experience is not a requirement, the selected candidate will be assigned a ‘buddy’ on the Board and will be fully inducted into the trustee role.

Please see below Trustee Recruitment Pack

Trustee Recruitment Pack Sep25 (Charity Retail).pdf

Trustee appointments are subject to eligibility and vetting checks, if you would like further information on this please get in touch.

Get in touch

If you have any questions about this role, please get in touch with the recruitment team at recruitment@julianhouse.org.uk. We look forward to speaking with you soon!

Please note: We reserve the right to close our vacancies once the perfect candidate has been found. We recommend submitting your application as soon as possible so that you don’t miss out!

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Support Manager

HOMELESS LINK

34,000 - 36,000 per year

Remote

Full-time

Support Manager

Job Reference: 00004307-1
Date Posted: 10 October 2025
Recruiter: Emmaus Bristol
Location: Bristol
Remote Working: Some remote working possible
Salary: £34,000 to £36,000
Role: Frontline jobs, Senior Manager jobs, Service Manager/Coordinator jobs, Project Manager/Officer jobs
Job type: Permanent
Work hours: Full Time

Job Description

Job Purpose

The Support Manager is responsible for our support for people who have experienced or are at risk of homelessness. The purpose of the role is to lead the support, engagement, and empowerment of Companions in Emmaus Bristol, and to facilitate a safe, secure, and happy community which provides meaningful work and personal development opportunities, leading to successful move-on from Emmaus Bristol. The Support Manager is also responsible for overseeing our family homes and the wellbeing of other participant beneficiaries of the charity.

Job Description

Community related

Overall responsibility for the welcome, welfare and care of Companions, and other residential and non-residential beneficiaries of the charity.
Lead on referrals and move in, including risk assessment, needs assessment and other essential documentation
Ensure accommodation licenses and tenancy agreements are abided by, acting when needed to ensure compliance
Lead on progression and move-on including onwards referrals, and liaison with social and private landlords and employers
Work with the Head of Buildings to manage the facilities of the Community buildings to ensure compliance with H&S regulations, and access for maintenance/ buildings contractors Management reporting and administration
Line management of the support team including regular 1:1s and appraisals
Lead on Emmaus Bristol’s use and management of Inform (a Salesforce CRM), liaising with Emmaus UK and Inform as needed
Budget management of the Community budget including achieving rental income targets and controlling costs
Internal and external monitoring and reporting on progress and KPIs
Acting as an Emmaus Bristol bank signatory and credit card holder (after probation) Policy, network and strategy
Lead on support-related compliance such as the Supported Housing Act, HMO regulations and Food Hygiene, and Safeguarding
Write policies and procedures relating to support, in a consultative and collaborative manner
Work cooperatively and collaboratively with the Social Enterprise Manager and wider social enterprise team to ensure companions and other adults at risk are fully participating in and benefiting from their opportunities for work experience and training within Emmaus Bristol’s social enterprises
Represent Emmaus Bristol’s support team at charity and wider networking meetings as required, including but not limited to Emmaus Bristol board meetings, Emmaus UK peer group, local homelessness forums

The job description is not exhaustive and given that Emmaus Bristol is a small charity, willingness to be flexible is required.

To apply: download the applicant pack from our website, and apply using the google form (link in the applicant pack)

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Rough Sleeper Prevention Worker

HOMELESS LINK

25,235 per year

Exeter, Devon

Full-time

Rough Sleeper Prevention Worker

Job Reference: 00004322-1
Date Posted: 17 October 2025
Recruiter: Julian House
Website: https://www.julianhouse.org.uk/
Location: Exeter, Devon
Salary: £25,235
Role: Frontline jobs, Experts by Experience jobs
Job type: Permanent
Work hours: Full Time

Job Description

Julian House is a charity dedicated to making a difference to the lives of the most vulnerable and disadvantaged people in society. We run several projects and every year we help thousands of people out of homelessness, into employment, away from domestic abuse, and more.

If you’d like a real sense of job satisfaction, great career prospects and a competitive benefits package, you could be who we’re looking for!

Job Role: Rough Sleeper Prevention Worker

Salary: £25,235 per year

Hours: 37.5 hours per week

Contract type: Permanent

Location: Exeter

Additional information:

Valid driver's license and access to a car business purposes
Participation in an Outreach rota which may include working early mornings, evenings and weekends
Please note the standard working pattern for this role is Tuesday - Saturday

The Role:

As a Rough Sleeper Prevention Worker, you will support individuals experiencing rough sleeping to move into 'off the street' placements. You will work with this group both on the street and during their stay in the off-the-street placement beds, including several emergency sleeping pods. As part of this role, you will deliver high-quality, person-centred assertive outreach sessions, working as part of a team, making contact with new, repeat and long-term people sleeping rough across the Exeter Council area.

Please note, that this role will include working weekends and unsocial hours and being able to walk a number of miles in all weather conditions.

Responsibilities include:

To undertake assertive outreach and hot spot visits across the locality area
Handle referrals and support individuals accessing emergency sleeping accommodation
Carry our needs assessments, support plans and risk assessments with identified people who are sleeping rough to secure access to services that are suitable for their immediate needs
Empower a caseload of clients, identifying their strengths and goals, developing their skills, confidence and wellbeing
Maintain client records that they are accurate and fully updated using our client record system
Since job descriptions cannot be exhaustive; the post holder may be required to undertake other duties, which are broadly in like with the above key responsibilities

Qualifications / Requirements:

A valid UK driving licence and access to own vehicle – business insurance will be required for roles involving travel for work
Experience working with vulnerable adults and/or people with complex needs and challenging behaviours
Ability to build effective relationships with clients and services in order to develop pathways to enable clients to make positive changes

Please note: Job descriptions are not exhaustive, and the successful candidate may occasionally be asked to take on other duties that align with the key responsibilities outlined.

If you’d like to view the full job description, just drop us a message at recruitment@julianhouse.org.uk — we’ll be happy to send it over!

There are many great reasons to join our team!

Great opportunities for career development and free monthly training sessionsfrom experienced facilitators
Sliding salary scalewith salary increases every year for the first 3 years
Wellbeing related support and advice and up to 6 free counselling sessionsthrough our Employee Assistance Programme
27 days annual leave,including an extra day off for your birthday, increasing up to 30 days after 4 years of continuous employment
30% staff discountat Julian House charity shops
20% staff discountat Julian House bike workshops
For all the fantastic and valuable work you'll be doing makes you eligible for the Blue Light Cardwhich offers amazing discounts on thousands of brands
A generous and competitive pension scheme
Instant access to healthcare professionals and discounts on a variety of health treatments through our Simply Health Scheme
A supportive culture where staff feedback is highly valuedand regular supervisions with line managers are conducted
6 weekly Reflective Practice sessionsfrom objective, external facilitators

Our Ethos

As an Equal Opportunities employer, we have an Equality and Diversity Action plan in place showing our commitment in ensuring continuous improvement in creating an inclusive culture. We also have a committed group of Inclusion & Diversity champions who meet monthly to ensure progress is being made. We invite applications from people from all backgrounds and cultures, especially minority groups that are underrepresented in the workplace. We also welcome applications from those with lived experience. We embrace flexibility and are proud to be a Disability Confident and Mindful employer, as well as an Armed Forces Covenant Supporter.

If you have any special access requirements or other support needs throughout the application process (including interview), please contact us so that we can let you know how we can support you.

DBS Checks

We welcome applications from people with lived experience. All applicants working with our clients will be expected to undertake an enhanced Disclosure and Barring Service check. A criminal conviction will not necessarily prevent you from becoming an employee, the decision will depend on the type of offence and its relevance to the role. If you would like to discuss any convictions you may have, please contact the person named in the advert. All information will be dealt with according to our Data Protection Policy.

Get in touch

If you have any questions about the Rough Sleeper Prevention Worker role, please get in touch with the team at recruitment@julianhouse.org.uk. We look forward to speaking with you soon!

Please note: We reserve the right to close our vacancies once the perfect candidate has been found. We recommend submitting your application as soon as possible so that you don’t miss out!

View Apply Now

Relief Bank - Recovery Worker

HOMELESS LINK

13.85 per hour

48- 50 Friends Road

Part-time

Relief Bank - Recovery Worker

Job Reference: 293128HLL
Date Posted: 17 October 2025
Recruiter: Social Interest Group
Location: 48- 50 Friends Road
Salary: £13.85 Per Hour
Role: Frontline jobs
Job type: Temporary
Work hours: Part Time

Job Description

Job Title: Relief Bank - Recovery Worker

Location: Based across 4 residential services based in Croydon (11 minute walk from East Croydon station) you will need to be able to travel between sites during the night shift to provide full managerial support. Access to own transport is ideal. Please note that unfortunately this service does not have step free access

Salary: £13.85 per hour plus 12.07% annual leave accrual

Shift Pattern: Flexible working: Long Day and Waking night shifts available

About the Role

We're recruiting a Recovery Worker to join the team in Croydon in a 27 bed residental property which specialises in forensic mental health, complex needs and dual diagnosis. The team offers psychologically-informed housing and resettlement support that comes with additional help for individuals’ specific needs. Our forensic mental health step-down services consist of four individual sites which cater for high and medium support for both, men and women.

You will play a vital part to the team in contributing to the successful rehabilitation and reintegration of our residents/participants into the community. You will provide pathways, support and appropriate interventions that will enable successful resettlements, for more safer, integrated communities.

You will provide personalised and one to one support which is unique and personable to meet our resident/participant needs and those of the service.

About the Service

Penrose Croydon is a 27-bed residential service specialising in forensic mental health, complex needs and dual diagnosis. We offer a form of housing and resettlement that comes with additional help for individuals’ specific needs. Our forensic mental health step-down services consists of four individual services: Vulnerable House, Women’s Service, Medium Support Service and High Support Service.

About You

As a part of our recovery team you are driven to provide high quality, effective assistance to others in a person-centred approach. They will thrive working on their own initiative, taking responsibility for the running of the concierge service within the property, with remote support provided. They will have effective communication skills, and able to build long-term purposeful relationships with people from different backgrounds, respecting equity, diversity, and inclusion. They will embrace SIG’s values and represent these in everything they do.

The post holder will be compassionate, supportive, and empowering to others, comfortable working in a fast-paced and constantly changing environment. They will have a nonjudgmental approach and support us in achieving our mission to empower people by building powerful partnerships and creative solutions that bridge gaps in provision and aid recovery, reablement, and resettlement.

We are an inclusive employer, committed to Equity, Diversity, and Inclusion (EDI). We value and celebrate the unique backgrounds, perspectives, and experiences of all our employees. We have a team of ambassadors who are staff volunteers and actively support us in fortifying our organisational value of Inclusivity.

SIG actively encourages applications from individuals from a diverse range of backgrounds, particularly lived experience ; Naturally, we approach any emerging issues with empathy and sensitivity. As we also have women's only services we encourage women to apply.

As an organisation, we’re proud to mention that our staff Ambassadors career aspirations generally benefit from embracing this unique opportunity to develop their respective skill sets in spaces that exist outside of their daily roles.

Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.

About Social Interest Group (SIG)

SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings, probation settings, and hospitals. We do so across London, Brighton, Bedfordshire, Luton, Kent and Liverpool. Our goal is to transform lives through empowering change.

We believe good care and support improves lives with the vision to create healthier, safer, and more inclusive communities. Join us on our mission to empower independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital, and off the streets.
Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group.

Additional Information

Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.

Please note that as part of our process, we complete an enhanced DBS check, some roles may require further vetting. We encourage applicants from all backgrounds. If you have any questions regarding this, please contact us on the details below.

For Recruitment related enquiries, or if you need support with making your application for example due to learning needs or a disability, please email recruitment@socialinterestgroup.org.uk or call our central office on 020 3668 9270 to request a call back. Please note that this will take you through to our Central Administration team, who will then communicate your enquiry with us and we will arrange to call you back.

View Apply Now

Dual Diagnosis Worker

HOMELESS LINK

32,000 per year

48- 50 Friends Road

Full-time

Dual Diagnosis Worker

Job Reference: 286939HLL
Date Posted: 17 October 2025
Recruiter: Social Interest Group
Location: 48- 50 Friends Road
Salary: £32,000
Role: Frontline jobs
Job type: Contract
Work hours: Full Time

Job Description

Job Title: Dual Diagnosis Worker

Location: Based within a residential service across 4 sites in Croydon. (Walking distance from East Croydon train and tram links). Unfortunately this service does not have step free access.

Salary: £32,000

Shift Pattern: 12 month fixed term contract, 37.5 hours per week Monday to Sunday working between 10:00 - 18:00. Hours may vary depending on service needs.

About the Role

We are seeking a Dual Diagnosis Worker who has a specialism in mental health and substance use to join our team in Croydon. You will be based within a residential service which provides specialist mental health, complex needs, and dual diagnosis support to our residents. Within this role, you will provide specialist knowledge and experience to support the wider team and residents to help them to overcome their personal barriers.

You will deliver evidence-based interventions based on holistic assessments to support personalised recovery, integration, and promotion of independent living skills. You will be a specialist in comorbidity, supporting the team to achieve positive outcomes for our residents. Some of your duties will include:

Undertake joint holistic assessments, risk assessments, care plans, and interventions to support harm reduction and minimisation.
Set up realistic and flexible strengths-based support plans, working closely with colleagues and support teams to support and advise on interventions and approaches to meet individual needs.
Help reduce episodes of crisis and assist residents/participants to access services which can offer alternatives to crisis support.
Work closely with support staff and clinical teams to support and advise them on interventions and approaches to meet resident/participant comorbid, complex mental health and substance misuse needs.
Support multi-disciplinary teams and the wider community teams with support, advice, signposting, and move on care planning.

About You

We are looking for someone who has specialist knowledge on how to support individuals with comorbid and complex needs, with experience in interventions, and in a similar role. Qualifications are desirable if paired with practical experience which is relevant to this role. We look at individual characteristics with the ability to engage with various people who may not want to receive the support, able to build trusting professional relationships, and able to demonstrate resilience, solve challenges, and be proactive. If this sounds like you, take a look at the further criteria:

Full knowledge on comorbidity and complex needs, able to share knowledge, skills, and experience with others
Previous experience in a similar role, providing interventions and holistic assessments and support for people experiencing mental health challenges
Ability to provide specialist support and knowledge in risk assessment and risk management, particularly in relation to harm minimisation, substance misuse and mental health
A commitment to promoting recovery, harm reduction, and active involvement in care planning
Ability to apply relapse prevention models to promote sustained recovery and harm reduction
Alignment with our values of Ambition, Empowerment, Inclusivity, and Transparency

Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.

What we Offer

25 days (Full time equivalent) annual leave, increasing with the length of service
Employer Pension Contribution
Eligibility to register with Blue Light Discount Card
Access to discounted tickets for music events, shows, sports and more
Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing at work
Training and Development, including access to courses, upskilling, and progression plans
Employee Assistance Programme, including counselling
Life Assurance Scheme
Cycle-to-work scheme
Annual Staff Awards
EDI Ambassador programme

About Social Interest Group (SIG)

SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings, probation settings, and hospitals. We do so across London, Brighton, Bedfordshire, Luton, Kent and Liverpool. Our goal is to transform lives through empowering change.

We believe good care and support improves lives with the vision to create healthier, safer, and more inclusive communities. Join us on our mission to empower independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital, and off the streets.
Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group.

Additional Information

Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.

Please note that as part of our process, we complete an enhanced DBS check, some roles may require further vetting. We encourage applicants from all backgrounds. If you have any questions regarding this, please contact us on the details below.

For Recruitment related enquiries, or if you need support with making your application for example due to learning needs or a disability, please email recruitment@socialinterestgroup.org.uk or call our central office on 020 3668 9270 to request a call back. Please note that this will take you through to our Central Administration team, who will then communicate your enquiry with us and we will arrange to call you back.

View Apply Now

Supported Housing Worker

HOMELESS LINK

18,842.13 - 25,235 per year

Bath, Somerset

Part-time

Supported Housing Worker

Job Reference: 00004323-1
Date Posted: 17 October 2025
Recruiter: Julian House
Website: https://www.julianhouse.org.uk/
Location: Bath, Somerset
Salary: £18,842.13
Role: Frontline jobs, Experts by Experience jobs
Job type: Permanent
Work hours: Part Time

Job Description

Julian House is a charity dedicated to making a difference to the lives of the most vulnerable and disadvantaged people in society. We run several projects and every year we help thousands of people out of homelessness, into employment, away from domestic abuse, and more.

If you’d like a real sense of job satisfaction, great career prospects, and a competitive benefits package, you could be who we’re looking for!

Job Role: Supported Housing Worker (Part-time)

Salary: £18,842.13 per year (full time equivalent £25,235)

Hours: 28 hours per week

Contract type: Permanent

Location: Bath

Additional information:

Participation in an on-call, out-of-hours rota

The Role:

Are you passionate about making a real impact in people’s lives? We're looking for a Part-Time Supported Housing Worker to join our dedicated team in Bath.

Our service supports individuals with recent experience of rough sleeping—many of whom fall outside traditional housing priority criteria. With five properties and around 30 clients, we provide tailored support at medium to high levels, helping people rebuild their lives.

In this role, you'll work closely with up to 10 clients, building trust and providing person-centred support that empowers them to recognise their strengths, boost their confidence, and prepare for independent living.

Responsibilities include:

- Create and deliver personalised support plansandrisk assessmentsto help clients thrive.
- Champion safeguardingby following policies and procedures to keep everyone safe.
- Empower clientsby offering advice, information, and support to connect them with the right services.
- Maintain accurate client recordsusing our system, INFORM.

Please note: Job descriptions are not exhaustive, and the successful candidate may occasionally be asked to take on other duties that align with the key responsibilities outlined.

If you’d like to view the full job description, just drop us a message at recruitment@julianhouse.org.uk — we’ll be happy to send it over!

Qualifications / Requirements:

- Experience working with people who may have complex needs and/or challenging behaviours.
- Able to build effective relationships with clients and services.

There are many great reasons to join our team!

- Access to our Rewards Platform,which includes anEmployee Assistance ProgrammeandHealth Cash Plan
- Great opportunities for career development and free monthly training sessionsfrom experienced facilitators
- 27 days annual leave, including an extra day off for your birthday, plus bank holidays - increasing up to 30 days after 4 years of continuous employment (pro rata for part-time staff)
- 30% staff discountat Julian House charity shops
- A generous and competitive pension scheme
- A supportive culture where staff feedback is highly valuedand regular supervisions with line managers are conducted
- Reflective Practice sessionsfrom objective, external facilitators
- For all the fantastic and valuable work you’ll be doing, you’ll be eligible for the Blue Light Cardwhich offers amazing discounts on thousands of brands
Access to our

Our Ethos

As an Equal Opportunities employer, we have an Equality and Diversity Action plan in place showing our commitment in ensuring continuous improvement in creating an inclusive culture. We also have a committed group of Inclusion & Diversity champions who meet monthly to ensure progress is being made. We invite applications from people from all backgrounds and cultures, especially minority groups that are underrepresented in the workplace. We also welcome applications from those with lived experience. We embrace flexibility and are proud to be a Disability Confident and Mindful employer, as well as an Armed Forces Covenant Supporter.

If you have any special access requirements or other support needs throughout the application process (including interview), please contact us so that we can let you know how we can support you. We accept CVs and applications in all formats.

DBS Checks

We welcome applications from people with lived experience. All applicants working with our clients will be expected to undertake an enhanced Disclosure and Barring Service check. A criminal conviction will not necessarily prevent you from becoming an employee, the decision will depend on the type of offence and its relevance to the role. If you would like to discuss any convictions you may have, please contact the person named in the advert. All information will be dealt with according to our Data Protection Policy.

Get in touch

If you have any questions about this role, please get in touch with the recruitment team at recruitment@julianhouse.org.uk. We look forward to speaking with you soon!

Please note: We reserve the right to close our vacancies once the perfect candidate has been found. We recommend submitting your application as soon as possible so that you don’t miss out!

View Apply Now

Retail Van Driver

HOMELESS LINK

9,524 per year

Bath, Somerset

Part-time

Retail Van Driver

Job Reference: 00004326-1
Date Posted: 17 October 2025
Recruiter: Julian House
Website: https://www.julianhouse.org.uk/
Location: Bath, Somerset
Salary: £9,524
Role: Frontline jobs, Other jobs, Office Support jobs, Experts by Experience jobs
Job type: Permanent
Work hours: Part Time

Job Description

Julian House is a charity dedicated to making a difference to the lives of the most vulnerable and disadvantaged people in society. We run several projects and every year we help thousands of people out of homelessness, into employment, away from domestic abuse, and more.

If you’d like a real sense of job satisfaction, great career prospects and a competitive benefits package, you could be who we’re looking for!

Job Role: Retail Van Driver

Salary: £9,524 per year

Hours: 15 hours per week over 3 days

Contract type: Permanent

Location: Bath – covering Wiltshire, Somerset and Bath

Additional information:

You must hold a full, clean, and valid UK driving licencethat has been held for at least 12 months.
Due to our vehicle insurance policy, we are only able to consider applicants who are 25 years of age or older.

The Role:

Help keep our retail shops running smoothly by providing a reliable and cost-effective logistics service. As a valued member of the Julian House team, you'll represent our mission with pride—making sure your actions reflect the care, respect, and values we stand for.

Responsibilities include:

Deliver outstanding customer serviceto everyone you interact with — including staff, volunteers, external customers, partner agencies, and businesses.
Carry out collections and deliveriesof donated stock from customers’ homes, including licensed bag drops, while actively promoting the work and mission of Julian House.
Work efficiently and productivelythroughout all stages of stock handling — from collection to delivery — helping our retail operations run smoothly.
Prioritise safetyfor yourself and those around you, always following Health and Safety guidelines and legislation.

Since job descriptions cannot be exhaustive, the post holder may be required to undertake other duties, which are broadly in line with the above key responsibilities

Qualifications / Requirements:

Possesses a full, clean, and valid UK driving licence held for a minimum of 12 months
Happy with driving considerable distances as and when required

There are many great reasons to join our team!

Access to our Rewards Platform, which includes anEmployee Assistance ProgrammeandHealth Cash Plan
27 days annual leave, including an extra day off for your birthday, plus bank holidays - increasing up to 30 days after 4 years of continuous employment (pro rata for part-time staff)
30% staff discountat Julian House charity shops
A generous and competitive pension scheme
Great opportunities for career development and free monthly training sessionsfrom experienced facilitators
You’ll be eligible for a Blue Light Cardwhich offers amazing discounts on thousands of brands
A supportive culture where staff feedback is highly valuedand regular supervisions with line managers are conducted

Our Ethos

As an Equal Opportunities employer, we have an Equality and Diversity Action plan in place showing our commitment in ensuring continuous improvement in creating an inclusive culture. We also have a committed group of Inclusion & Diversity champions who meet monthly to ensure progress is being made. We invite applications from people from all backgrounds and cultures, especially minority groups that are underrepresented in the workplace. We also welcome applications from those with lived experience. We embrace flexibility and are proud to be a Disability Confident and Mindful employer, as well as an Armed Forces Covenant Supporter.

If you have any special access requirements or other support needs throughout the application process (including the interview), please contact us so that we can let you know how we can support you.

DBS Checks

We welcome applications from people with lived experience. All applicants working with our clients will be expected to undertake an enhanced Disclosure and Barring Service check. A criminal conviction will not necessarily prevent you from becoming an employee; the decision will depend on the type of offence and its relevance to the role. If you would like to discuss any convictions you may have, please contact the person named in the advert. All information will be dealt with according to our Data Protection Policy.

Get in touch

If you have any questions about the Retail Van Driver role, please get in touch with the team at recruitment@julianhouse.org.uk. We look forward to speaking with you soon!

Please note: We reserve the right to close our vacancies once the perfect candidate has been found. We recommend submitting your application as soon as possible so that you don’t miss out!

View Apply Now

Chair of the Board

HOMELESS LINK

Hove, Sussex

Part-time

View Apply Now

Business Development Officer

HOMELESS LINK

32,000 per year

Islington, London

Full-time

Business Development Officer

Job Reference: 284774HLL
Date Posted: 24 October 2025
Recruiter: Social Interest Group
Location: Islington, London
Salary: £32,000
Role: Office Support jobs
Job type: Permanent
Work hours: Full Time

Job Description

Job Title: Business Development Officer

Location: Based within our Central Office which is in Islington, with home working possible and regular visits to services which span across London, Brighton, Luton, Bedford, Kent, and Liverpool. You may also be required to work at other locations as per required. Please note that our central office and some of our other services do not have step free access.

Salary: £32,000

Shift Pattern: 37.5 hours per week Monday to Friday 09:00 - 17:00

About the Role

This is an exciting new opportunity to join our Business Development team as a Business Development Officer, reporting to the Head of Business Development!

You will play a pivotal role in supporting the growth, reach, and expansion of the services in which we deliver at Social Interest Group (SIG). The role focuses on identifying new funding and tender opportunities, preparing submissions, managing documents, and supporting with our Marketing efforts. Some of what this role entails includes:

Leading on developing processes and procedures for approvals and submissions of grants and tenders
Supporting with Marketing Communications including the intranet, social media, and merchandise management
Conducting research and analysis to identify fundraising and tender opportunities
Completing competitor analysis data to monitor trends and opportunities
Taking the lead on drafting responses for small tenders and fundraising submissions for smaller bids and applications
Preparing budget sheets for tenders and grants

About You

This is the perfect opportunity for someone who has a passion for supporting organisational growth within a sector which positively influences many lives. You will play a big part in ensuring we continue to grow and deliver exceptional services to our residents and participants, impacting many more lives. We're looking for someone who is proactive, detail oriented, and organised and has:

Familiarity with tender processes and fundraising principles
Ability to create and write engaging content, with proofreading skills
Proven ability to prioritise and juggle multiple tasks and competing priorities within a fast paced environment
Excellent communication skills; written and oral
Attention to detail and quality
Creative, proactive, and results driven approach
Ability and willingness to travel and attend market engagement events and to visit services to gain greater understanding of what SIG offers and to inform teams of relevant tender responses
Alignment with our values of Ambition, Empowerment, Inclusivity, and Transparency

Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.

What we Offer

25 days (Full time equivalent) annual leave, increasing with the length of service
Employer Pension Contribution
Eligibility to register with Blue Light Discount Card
Access to discounted tickets for music events, shows, sports and more
Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing at work
Training and Development, including access to courses, upskilling, and progression plans
Employee Assistance Programme, including counselling
Life Assurance Scheme
Cycle-to-work scheme
Annual Staff Awards
EDI Ambassador programme

About Social Interest Group (SIG)

SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings, probation settings, and hospitals. We do so across London, Brighton, Bedfordshire, Luton, Kent and Liverpool. Our goal is to transform lives through empowering change.

We believe good care and support improves lives with the vision to create healthier, safer, and more inclusive communities. Join us on our mission to empower independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital, and off the streets.
Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group.

Additional Information

Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.

Please note that as part of our process, we complete an enhanced DBS check, some roles may require further vetting. We encourage applicants from all backgrounds. If you have any questions regarding this, please contact us on the details below.

For Recruitment related enquiries, or if you need support with making your application for example due to learning needs or a disability, please email recruitment@socialinterestgroup.org.uk or call our central office on 020 3668 9270 to request a call back. Please note that this will take you through to our Central Administration team, who will then communicate your enquiry with us and we will arrange to call you back.

View Apply Now

Retail Shop Manager

HOMELESS LINK

25,000 per year

Devizes, Wiltshire

Full-time

Retail Shop Manager

Job Reference: 00004327-1
Date Posted: 17 October 2025
Recruiter: Julian House
Website: https://www.julianhouse.org.uk/
Location: Devizes, Wiltshire
Salary: £25,000
Role: Frontline jobs, Other jobs, Office Support jobs, Experts by Experience jobs
Job type: Permanent
Work hours: Full Time

Job Description

Julian House is a charity dedicated to making a difference to the lives of the most vulnerable and disadvantaged people in society. We run several projects and every year we help thousands of people out of homelessness, into employment, away from domestic abuse, and more.

If you’d like a real sense of job satisfaction, great career prospects and a competitive benefits package, you could be who we’re looking for!

Job Role: Retail Shop Manager

Salary: £25,000 per year

Hours: 37.5 hours per week

Contract type: Permanent

Location: Devizes

Additional information:

• As this role is based in a retail environment, we’re looking for candidates who can work flexibly — including weekends as part of a rota.

The Role:

Are you passionate about retail and ready to lead with purpose? Join Julian House as a Retail Shop Manager and be part of a team that’s transforming lives through every sale.

In this dynamic role, you’ll:

• 🧠 Lead and inspire a team of dedicated volunteers

• 🏪 Oversee the day-to-day running of a vibrant charity shop

• 📈 Drive performance, maximise sales, and hit exciting targets

• 📦 Manage stock with creativity and efficiency

• 🛡️ Ensure the shop meets all health, safety, and security standards

This is more than just retail — it’s a chance to make a real impact in your community while growing your leadership skills in a supportive, values-driven environment.

Please note: Job descriptions are not exhaustive, and the successful candidate may occasionally be asked to take on other duties that align with the key responsibilities outlined.

If you’d like to view the full job description, just drop us a message at recruitment@julianhouse.org.uk — we’ll be happy to send it over!

Qualifications / Requirements:

• Prior experience working within a retail environment

• A proactive and customer focused approach

There are many great reasons to join our team!

• Access to our Rewards Platform, which includes an Employee Assistance Programme and Health Cash Plan

• 27 days annual leave, including an extra day off for your birthday, plus bank holidays - increasing up to 30 days after 4 years of continuous employment (pro rata for part-time staff)

• 30% staff discount at Julian House charity shops

• A generous and competitive pension scheme

• Great opportunities for career development and free monthly training sessions from experienced facilitators

• You’ll be eligible for a Blue Light Card which offers amazing discounts on thousands of brands

• A supportive culture where staff feedback is highly valued and regular supervisions with line managers are conducted

Our Ethos

As an Equal Opportunities employer, we have an Equality and Diversity Action plan in place showing our commitment in ensuring continuous improvement in creating an inclusive culture. We also have a committed group of Inclusion & Diversity champions who meet monthly to ensure progress is being made. We invite applications from people from all backgrounds and cultures, especially minority groups that are underrepresented in the workplace. We also welcome applications from those with lived experience. We embrace flexibility and are proud to be a Disability Confident and Mindful employer, as well as an Armed Forces Covenant Supporter.

If you have any special access requirements or other support needs throughout the application process (including the interview), please contact us so that we can let you know how we can support you.

DBS Checks

We welcome applications from people with lived experience. All applicants working with our clients will be expected to undertake an enhanced Disclosure and Barring Service check. A criminal conviction will not necessarily prevent you from becoming an employee; the decision will depend on the type of offence and its relevance to the role. If you would like to discuss any convictions you may have, please contact the person named in the advert. All information will be dealt with according to our Data Protection Policy.

Get in touch

If you have any questions about the Retail Shop Manager role, please get in touch with the team at recruitment@julianhouse.org.uk. We look forward to speaking with you soon!

Please note: We reserve the right to close our vacancies once the perfect candidate has been found. We recommend submitting your application as soon as possible so that you don’t miss out!

View Apply Now

Supported Housing Worker

HOMELESS LINK

25,235 per year

Shepton Mallet, Somerset

Full-time

Supported Housing Worker

Job Reference: 00004338-1
Date Posted: 23 October 2025
Recruiter: Julian House
Website: https://www.julianhouse.org.uk/
Location: Shepton Mallet, Somerset
Salary: £25,235
Role: Frontline jobs, Other jobs, Service Manager/Coordinator jobs, Experts by Experience jobs
Job type: Permanent
Work hours: Full Time

Job Description

Julian House is a charity dedicated to making a difference to the lives of the most vulnerable and disadvantaged people in society. We run several projects and every year we help thousands of people out of homelessness, into employment, away from domestic abuse, and more.

If you’d like a real sense of job satisfaction, great career prospects and a competitive benefits package, you could be who we’re looking for!

Job Role: Supported Housing Worker

Salary: £25,235 per year

Hours: 37.5 hours per week

Contract type: Permanent

Location: Somerset East & Somerset, mainly Frome & Shepton Mallet

Additional information:

Valid driver's license and access to a car for business purposes
Participation in an out-of-hours on-call rota
Participation in a rostered system of working with shifts between the hours of 08:00 AM and 20:00 PM
Primarily Monday to Friday, with weekend availability required on a rotational basis

The Role:

Are you passionate about making a real difference in people’s lives? We’re looking for a dedicated and compassionate Supported Housing Worker to support individuals experiencing homelessness on their journey toward greater independence.

In this rewarding role, you’ll work across two locations, providing tailored, person-centred support to clients with medium-level needs. From helping people maintain their tenancies to connecting them with vital services, you’ll play a key role in empowering individuals to build brighter, more stable futures.

What You’ll Be Doing:

Delivering direct support and housing management services to clients
Building strong partnerships with local agencies
Keeping client records accurate, clear, and up to date
Tracking referrals into the service
Creating a safe, supportive and empowering environment that promotes personal growth and sustainable move-on

Since job descriptions cannot be exhaustive, the post holder may be required to undertake other duties, which are broadly in line with the above key responsibilities

What We’re Looking For:

Experience working with people who may have complex needs and/or challenging behaviours
Valid driver's license and access to own vehicle – business insurance will be required for roles involving travel for work

There are many great reasons to join our team!

Access to our Rewards Platform,which includes anEmployee Assistance ProgrammeandHealth Cash Plan
27 days annual leave,including an extra day off for your birthday, increasing up to 30 days after 4 years of continuous employment (pro-rata for part time staff)
30% staff discountat Julian House charity shops
For all the fantastic and valuable work you'll be doing makes you eligible for the Blue Light Cardwhich offers amazing discounts on thousands of brands
A generous and competitive pension scheme
A supportive culture where staff feedback is highly valuedand regular supervisions with line managers are conducted
Great opportunities for career development and free monthly training sessionsfrom experienced facilitators
Reflective Practice sessionsfrom objective, external facilitators

Our Ethos

As an Equal Opportunities employer, we have an Equality and Diversity Action plan in place showing our commitment in ensuring continuous improvement in creating an inclusive culture. We also have a committed group of Inclusion & Diversity champions who meet monthly to ensure progress is being made. We invite applications from people from all backgrounds and cultures, especially minority groups that are underrepresented in the workplace. We also welcome applications from those with lived experience. We embrace flexibility and are proud to be a Disability Confident and Mindful employer, as well as an Armed Forces Covenant Supporter.

If you have any special access requirements or other support needs throughout the application process (including the interview), please contact us so that we can let you know how we can support you.

DBS Checks

We welcome applications from people with lived experience. All applicants working with our clients will be expected to undertake an enhanced Disclosure and Barring Service check. A criminal conviction will not necessarily prevent you from becoming an employee; the decision will depend on the type of offence and its relevance to the role. If you would like to discuss any convictions you may have, please contact the person named in the advert. All information will be dealt with according to our Data Protection Policy.

Get in touch

If you have any questions about the Supported Housing Worker role, please get in touch with the team at recruitment@julianhouse.org.uk. We look forward to speaking with you soon!

Please note: We reserve the right to close our vacancies once the perfect candidate has been found. We recommend submitting your application as soon as possible so that you don’t miss out!

View Apply Now

Board Trustee and Committee Chair (HR)

HOMELESS LINK

Hove, Sussex

Part-time

View Apply Now

Team Leader - Domestic Abuse (DVA)

HOMELESS LINK

27,810 per year

Bath, Somerset

Full-time

Team Leader - Domestic Abuse (DVA)

Job Reference: 00004321-1
Date Posted: 17 October 2025
Recruiter: Julian House
Website: https://www.julianhouse.org.uk/
Location: Bath, Somerset
Salary: £27,810
Role: Frontline jobs, Service Manager/Coordinator jobs, Experts by Experience jobs
Job type: Permanent
Work hours: Full Time

Job Description

Julian House is a charity dedicated to making a difference to the lives of the most vulnerable and disadvantaged people in society. We run several projects and every year we help thousands of people out of homelessness, into employment, away from domestic abuse, and more.

If you’d like a real sense of job satisfaction, great career prospects and a competitive benefits package, you could be who we’re looking for!

Job Role: Team Leader – Domestic Abuse (DVA)

Salary: £27,810 per year

Hours: 37.5 hours per week

Contract type: Permanent

Location: Bath & Northeast Somerset

Additional information:

Valid driver's license and access to a car for business purposes
Participation in an on-call out of hours rota

About the Role:

Are you ready to take the next step in your leadership journey and make a real impact in the lives of others? We’re looking for a dynamic and compassionate Team Leader to help shape and support our Domestic Abuse service across the Bath and North East Somerset region.

In this pivotal role, you’ll be a visible and active presence across our teams, clients, and partner organisations—ensuring the smooth and effective running of the service. You’ll empower staff to deliver high-quality, person-centred support that enables clients to reach their full potential, while also fostering a supportive environment through regular supervision and meaningful conversations.

Working closely with the Service Manager, you’ll play a key role in driving service improvements, embedding best practices across local projects, and helping us meet our key performance indicators (KPIs).

Responsibilities include:

Supportive Line Management:Deliver regular supervisions and check-ins to ensure team members feel supported, motivated, and equipped to delivery high-quality services.

Delivering Person-Centred Support:Manage a caseload of clients, offering tailored, trauma-informed and strengths-based support that empowers individuals.

Driving Multi-Agency Collaboration:Work effectively with external partners to maximise opportunities and outcomes for clients through joined-up, holistic support.

Safeguarding and Incident Management:Respond to local incidents and safeguarding concerns, ensuring appropriate action is taken, clearly communicated, followed up, and accurately recorded.

Please note: Job descriptions are not exhaustive, and the successful candidate may occasionally be asked to take on other duties that align with the key responsibilities outlined.

If you’d like to view the full job description, just drop us a message at recruitment@julianhouse.org.uk — we’ll be happy to send it over!

Qualifications / Requirements:

A valid UK driving licence and access to own vehicle – business insurance will be required for roles involving travel for work
Experience and understanding of working with vulnerable individuals and/or socially excluded people

There are many great reasons to join our team!

Access to our Rewards Platform, which includes anEmployee Assistance ProgrammeandHealth Cash Plan
Great opportunities for career development and free monthly training sessionsfrom experienced facilitators
27 days annual leave,including an extra day off for your birthday, increasing up to 30 days after 4 years of continuous employment (pro-rata for part time staff)
30% staff discountat Julian House charity shops
20% staff discountat Julian House bike workshops
For all the fantastic and valuable work you'll be doing makes you eligible for the Blue Light Cardwhich offers amazing discounts on thousands of brands
A generous and competitive pension scheme
A supportive culture where staff feedback is highly valuedand regular supervisions with line managers are conducted
6 weekly Reflective Practice sessionsfrom objective, external facilitators

Our Ethos

As an Equal Opportunities employer, we have an Equality and Diversity Action plan in place showing our commitment in ensuring continuous improvement in creating an inclusive culture. We also have a committed group of Inclusion & Diversity champions who meet monthly to ensure progress is being made. We invite applications from people from all backgrounds and cultures, especially minority groups that are underrepresented in the workplace. We also welcome applications from those with lived experience. We embrace flexibility and are proud to be a Disability Confident and Mindful employer, as well as an Armed Forces Covenant Supporter.

If you have any special access requirements or other support needs throughout the application process (including the interview), please contact us so that we can let you know how we can support you.

DBS Checks

We welcome applications from people with lived experience. All applicants working with our clients will be expected to undertake an enhanced Disclosure and Barring Service check. A criminal conviction will not necessarily prevent you from becoming an employee; the decision will depend on the type of offence and its relevance to the role.

If you would like to discuss any convictions you may have, please contact the person named in the advert. All information will be dealt with according to our Data Protection Policy.

Get in touch

If you have any questions about the Team Leader role, please get in touch with the team at recruitment@julianhouse.org.uk. We look forward to speaking with you soon!

Please note: We reserve the right to close our vacancies once the perfect candidate has been found. We recommend submitting your application as soon as possible so that you don’t miss out!

View Apply Now

Female Recovery Worker

HOMELESS LINK

25,000 per year

Hove, Sussex

Full-time

Female Recovery Worker

Job Reference: 293028HLL
Date Posted: 24 October 2025
Recruiter: Social Interest Group
Location: Hove, Sussex
Salary: £25,000
Role: Frontline jobs
Job type: Permanent
Work hours: Full Time

Job Description

Please note, due to the nature of the service, it is an occupational requirement that the post holder is female and the post is therefore exempt from the provisions of the Equality Act 2010 in terms of Schedule 9, Part 1, and Paragraph 1 of the Act.

Job Title: Female Recovery Worker

Location: This residential site, located in Brighton, benefits from great transport links, with Hove Station and several local bus routes nearby. Kindly be aware that step free access is not available at this service.

Salary: £25,000

Shift Pattern: 37.5 hours per week, Monday to Friday, with rotating shifts of 08:00 - 16:00, 10:00 - 18:00, and 14:30 - 22:00. You will be required to work bank holidays as part of a rota, in line with the needs of the service.

About the Role

We are hiring a Recovery Worker to join our women's only refuge in Hove. The service supports 18 women with a trauma informed approach using a psychologically informed environment model to provide high quality, person centred support to all our residents.

You will support with a range of frontline care and support activities within the service, in a varied role. You will work towards supporting residents/participants to achieve their desired goals/outcomes, and will ensure all residents/participants understand and have the right tools and resources for positive outcomes. You will also develop, participate in, and encourage residents/participants to participate in the running of activities, projects and events. There will be a focus on risk assessments and management, as well as housing and property management.

Key Responsibilities:

Initiate appropriate interventions to prevent crisis or other risks.
Ensure service responsibilities and requirements are carried out effectively.
Ensure all participants understand their rights and responsibilities.
Develop, participate in, and encourage participants to participate in the running and development of various projects and activities.
Empower participants to make decisions to take control over their lives, by creating an enabling environment.
Provide advice, information, guidance, and life skills training to participants as required.
Recognise signs of deteriorating mental health, physical health, or other health implications

About You

We’re looking for someone with a genuine passion and felt purpose to help people, challenge stigma, and make a real difference to people’s lives!
We are looking for a team player, driven to provide high quality care and support to others, an effective communicator who is able to build rapport with others from various backgrounds. You will be compassionate, supportive, and empowering to others, whilst able to form effective, positive and motivational relationships.

What are we looking for?

Please note, due to the nature of the service, it is an occupational requirement that the post holder is female and the post is therefore exempt from the provisions of the Equality Act 2010 in terms of Schedule 9, Part 1, and Paragraph 1 of the Act.
IT Proficiency, ability to learn new software programs, basic Microsoft experience is required
Experience of working with people of complex backgrounds
Ability and willingness to show flexibility of working patterns, responding to the needs of the service and residents
Understanding of the housing and social needs of people with multiple and complex needs
Able to influence and negotiate positive outcomes with others

Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.

What we Offer

25 days (Full time equivalent) annual leave, increasing with the length of service
Employer Pension Contribution
Eligibility to register with Blue Light Discount Card
Access to discounted tickets for music events, shows, sports and more
Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing at work
Training and Development, including access to courses, upskilling, and progression plans
Employee Assistance Programme, including counselling
Life Assurance Scheme
Cycle-to-work scheme
Annual Staff Awards
EDI Ambassador programme

About Social Interest Group (SIG)

SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings, probation settings, and hospitals. We do so across London, Brighton, Bedfordshire, Luton, Kent and Liverpool. Our goal is to transform lives through empowering change.

We believe good care and support improves lives with the vision to create healthier, safer, and more inclusive communities. Join us on our mission to empower independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital, and off the streets.
Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group.

Additional Information

Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.

Please note that as part of our process, we complete an enhanced DBS check, some roles may require further vetting. We encourage applicants from all backgrounds. If you have any questions regarding this, please contact us on the details below.

For Recruitment related enquiries, or if you need support with making your application for example due to learning needs or a disability, please email recruitment@socialinterestgroup.org.uk or call our central office on 020 3668 9270 to request a call back. Please note that this will take you through to our Central Administration team, who will then communicate your enquiry with us and we will arrange to call you back.

View Apply Now

Recovery Worker

HOMELESS LINK

27,000 per year

West Ealing, London

Full-time

Recovery Workers

Job Reference: 293531HLL
Date Posted: 29 October 2025
Recruiter: Social Interest Group
Location: West Ealing, London
Salary: £27,000
Role: Frontline jobs
Job type: Permanent
Work hours: Full Time

Job Description

Job Title: Recovery Worker

Location: Churchfield West Ealing - Unfortunately there is no step free access available on this site.

Salary: £27,000

Shift Pattern: 37.5 hours per week on a rolling rota between Monday to Sunday from 08:00 - 20:30. You may be required to work outside these hours as per service requirements.

About the Role

We are seeking a dedicated and compassionate Recovery Worker to join our team at, based in West Ealing. We support adults experiencing homelessness, isolation, mental health challenges and addiction. We provide support and appropriate interventions that will enable successful resettlements, and deliver to achieve safer, integrated communities for our stakeholders, You will provide pathways, support, and appropriate interventions to enable successful resettlements and collaborate with internal and external partners and agencies to achieve desired outcomes.

We have two multi-bed premises Churchfield and Cherington, where we provide supported housing for individuals facing addiction and homelessness. Churchfield offering 24/7 temporary support for those in active addiction and Cherington supporting abstinent residents to reintegrate into the community.

Key Responsibilities:

Ensuring the safety and wellbeing of residents and participants at all times
Engaging with residents, ensuring they are adhering to their license conditions. This may include planning activities to engage them with other people, communities, and opportunities
Be a valued and reliable member of the team, completing handovers for night colleagues for a seamless service
Building trusting professional relationships with residents, helping them to achieve their goals and aspirations which could be through tailored one to one sessions, group sessions, in and out of service activities, and general wellbeing check ins
Focusing on empowering our residents to take control over their lives and meet their personal goals

About You

We’re looking for someone with a genuine passion and felt purpose to help people, challenge stigma, and make a real difference to people’s lives!
We are looking for a team player, driven to provide high quality care and support to others, an effective communicator who is able to build rapport with others from various backgrounds. You will be compassionate, supportive, and empowering to others, whilst able to form effective, positive and motivational relationships.

Experience of working with people of complex backgrounds and/or a good understanding of the sector, particularly around multiple and complex needs
Ability to show empathy and compassion to our residents, and different challenges they face
Ability to use, learn and adapt to IT at an intermediate level, including Microsoft and other software programs
Ability and willingness to show flexibility of working patterns, responding to the needs of the service and residents
Ability to promote the service and provide outreach-based provision, with an ability to liaise and work effectively in partnership with stakeholders
Understanding of the different needs people with multiple and complex needs have and be aware of the social marginalisation that can be attached to people who face personal challenges
Alignment with our values of Ambition, Empowerment, Inclusivity, and Transparency

Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.

What we Offer

25 days (Full time equivalent) annual leave, increasing with the length of service
Employer Pension Contribution
Eligibility to register with Blue Light Discount Card
Access to discounted tickets for music events, shows, sports and more
Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing at work
Training and Development, including access to courses, upskilling, and progression plans
Employee Assistance Programme, including counselling
Life Assurance Scheme
Cycle-to-work scheme
Annual Staff Awards
EDI Ambassador programme

About Social Interest Group (SIG)

SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings, probation settings, and hospitals. We do so across London, Brighton, Bedfordshire, Luton, Kent and Liverpool. Our goal is to transform lives through empowering change.

We believe good care and support improves lives with the vision to create healthier, safer, and more inclusive communities. Join us on our mission to empower independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital, and off the streets.
Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group.

Additional Information

Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.

Please note that as part of our process, we complete an enhanced DBS check, some roles may require further vetting. We encourage applicants from all backgrounds. If you have any questions regarding this, please contact us on the details below.

For Recruitment related enquiries, or if you need support with making your application for example due to learning needs or a disability, please email recruitment@socialinterestgroup.org.uk or call our central office on 020 3668 9270 to request a call back. Please note that this will take you through to our Central Administration team, who will then communicate your enquiry with us and we will arrange to call you back.

View Apply Now

Assertive Outreach Worker

HOMELESS LINK

25,235 per year

Basingstoke, Hampshire

Full-time

Assertive Outreach Worker

Job Reference: 00004325-1
Date Posted: 17 October 2025
Recruiter: Julian House
Website: https://www.julianhouse.org.uk/
Location: Basingstoke, Hampshire
Salary: £25,235
Role: Frontline jobs, Experts by Experience jobs
Job type: Permanent
Work hours: Full Time

Job Description

Julian House is a charity dedicated to making a difference to the lives of the most vulnerable and disadvantaged people in society. We run several projects and every year we help thousands of people out of homelessness, into employment, away from domestic abuse, and more.

If you’d like a real sense of job satisfaction, great career prospects, and a competitive benefits package, you could be who we’re looking for!

Job Role: Assertive Outreach Worker

Salary: £25,235 per year

Hours: 37.5 hours per week

Contract type: Permanent

Location: Basingstoke

Additional information:

- Participation in an on-call, out-of-hours rota
- Participation in an outreach rota which may include early mornings, evenings and weekends
- A valid driver’s licence and access to your own vehicle is essential for this role. Please note that business insurance will be required for any travel undertaken as part of your work.

The Role:

As an Assertive Outreach Worker in Basingstoke and Deane, you’ll be at the heart of a dedicated team, delivering high-quality, person-centred support to individuals who are rough sleeping or at risk. You’ll proactively engage with new, repeat, and entrenched rough sleepers — helping them access safe accommodation, vital services, and pathways out of homelessness.

This is a hands-on, impactful role where every conversation and connection counts. Through tailored support and strong partnership working, you’ll help reduce rough sleeping, improve wellbeing, and promote long-term stability for those who need it most.

Responsibilities include:

- Carry out regular outreach and hotspot visitsacross the local area.
- Conduct thorough needs and risk assessmentswith identified rough sleepers.
- Empower clientsby offering advice, information, and support to connect them with the right services.
- Maintain accurate client recordsusing our system, INFORM.
Carry out regular

Please note: Job descriptions are not exhaustive, and the successful candidate may occasionally be asked to take on other duties that align with the key responsibilities outlined.

If you’d like to view the full job description, just drop us a message at recruitment@julianhouse.org.uk — we’ll be happy to send it over!

Qualifications / Requirements:

- Experience working with people who may have complex needs and/or challenging behaviours.
- Able to build effective relationships with clients and services.

There are many great reasons to join our team!

- Access to our Rewards Platform,which includes anEmployee Assistance ProgrammeandHealth Cash Plan
- Great opportunities for career development and free monthly training sessionsfrom experienced facilitators
- 27 days annual leave, including an extra day off for your birthday, plus bank holidays - increasing up to 30 days after 4 years of continuous employment (pro rata for part-time staff)
- 30% staff discountat Julian House charity shops
- A generous and competitive pension scheme
- A supportive culture where staff feedback is highly valuedand regular supervisions with line managers are conducted
- For all the fantastic and valuable work you’ll be doing, you’ll be eligible for the Blue Light Cardwhich offers amazing discounts on thousands of brands
- Reflective Practice sessionsfrom objective, external facilitators
Access to our

Our Ethos

As an Equal Opportunities employer, we have an Equality and Diversity Action plan in place showing our commitment in ensuring continuous improvement in creating an inclusive culture. We also have a committed group of Inclusion & Diversity champions who meet monthly to ensure progress is being made. We invite applications from people from all backgrounds and cultures, especially minority groups that are underrepresented in the workplace. We also welcome applications from those with lived experience. We embrace flexibility and are proud to be a Disability Confident and Mindful employer, as well as an Armed Forces Covenant Supporter.

If you have any special access requirements or other support needs throughout the application process (including interview), please contact us so that we can let you know how we can support you. We accept CVs and applications in all formats.

DBS Checks

We welcome applications from people with lived experience. All applicants working with our clients will be expected to undertake an enhanced Disclosure and Barring Service check. A criminal conviction will not necessarily prevent you from becoming an employee, the decision will depend on the type of offence and its relevance to the role. If you would like to discuss any convictions you may have, please contact the person named in the advert. All information will be dealt with according to our Data Protection Policy.

Get in touch

If you have any questions about this role, please get in touch with the recruitment team at recruitment@julianhouse.org.uk. We look forward to speaking with you soon!

Please note: We reserve the right to close our vacancies once the perfect candidate has been found. We recommend submitting your application as soon as possible so that you don’t miss out!

View Apply Now

Training Facilitator

HOMELESS LINK

30,900 per year

London

Full-time

Training Facilitator

Job Reference: 283852HLL
Date Posted: 23 October 2025
Recruiter: Social Interest Group
Location: London
Salary: £30,900
Role: HR jobs
Job type: Contract
Duration: 12 Months
Work hours: Full Time

Job Description

Job Title: Training Facilitator

Location: Our central office in Islington, just a 10 minute walk from Highbury & Islington station. Hybrid working, with a minimum of two days a week spent in the office or at one of our services, along with regular travel to various sites across both inner and outer London. Kindly be aware that step free access is not be available at our central office, and some of our other services.

Salary: £30,900

Shift Pattern: 12 month fixed term contract, 37.5 hours per week, Monday to Friday 09:00 - 17:00. You may be required to work outside these hours and days as required.

About the role

We have an exciting opportunity for a Training Facilitator to join our Talent Development team, part of the wider People and Culture function at SIG! In this role, you’ll lead specialised training programmes from identifying learning needs to designing and delivering engaging sessions for our staff, residents, participants, and external partners. Whether in person or online, no two days are the same. Some of the key subject areas include:

De-escalation, conflict management, team building, grief and bereavement, housing/Independent living, employability, confidence and self esteem, and resilience

In this role, you'll:

Support the full training cycle from research to planning, delivery, record keeping and managing admin
Understanding care staff needs to support them whilst making a positive experience for staff, residents, external stakeholders
Help bring information come to life, ensuring its engaging for the audience, promoting inclusivity, safeguarding, and a positive learning culture
Adapt content deliver style to suit all learners from diverse groups; identifying skills gaps and implementing feedback for improvement
Deliver training sessions across a variety of locations, including inner and outer London, along with other locations throughout the UK

About you

We are looking for an enthusiastic and confident trainer to support the development and delivery of training across our organisation. An individual that will be a proactive, self starter, passionate about continuous learning and improvement, with a focus on providing effective, engaging, and tailored training for all stakeholders. We are looking for someone with:

Relevant knowledge and experience within a similar organisation and training portfolio
Skilled in managing multiple projects and training schedules in a fast paced environment
Knowledge of Equality, Diversity, and Inclusion, with ability to apply and share best practice with others
Ability to be sensitive and empathetic to others whilst dealing with individual circumstances and maintaining professionalism
Understanding different cultures, having self awareness, and knowing how to identify personal growth by accepting feedback
Ability to create an open and safe environment for the full learning experience
Ability to simplify theoretical concepts to applied learning
IT Proficiency, ability to learn new software programs, advanced knowledge in Microsoft, including Word, Excel, and Outlook.
Alignment with our values of Ambition, Empowerment, Inclusivity, and Transparency

Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.

What we offer

25 days (Full time equivalent) annual leave, increasing with the length of service
Employer Pension Contribution
Eligibility to register with Blue Light Discount Card
Access to discounted tickets for music events, shows, sports and more
Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing at work
Training and Development, including access to courses, upskilling, and progression plans
Employee Assistance Programme, including counselling
Life Assurance Scheme
Cycle-to-work scheme
Annual Staff Awards
EDI Ambassador programme

About Social Interest Group (SIG)

SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings, probation settings, and hospitals. We do so across London, Brighton, Bedfordshire, Luton, Kent and Liverpool. Our goal is to transform lives through empowering change.

We believe good care and support improves lives with the vision to create healthier, safer, and more inclusive communities. Join us on our mission to empower independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital, and off the streets.
Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group.

Additional Information

Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.

Please note that as part of our process, we complete an enhanced DBS check, some roles may require further vetting. We encourage applicants from all backgrounds. If you have any questions regarding this, please contact us on the details below.

For Recruitment related enquiries, or if you need support with making your application for example due to learning needs or a disability, please email recruitment@socialinterestgroup.org.uk or call our central office on 020 3668 9270 to request a call back. Please note that this will take you through to our Central Administration team, who will then communicate your enquiry with us and we will arrange to call you back.

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Practitioner Psychologist

HOMELESS LINK

60,000 per year

Croydon, London

Part-time

Practitioner Psychologist

Job Reference: 292667HLL
Date Posted: 30 October 2025
Recruiter: Social Interest Group
Location: Croydon, London
Salary: £60,000
Role: Experts by Experience jobs
Job type: Permanent
Work hours: Part Time

Job Description

Job Title: Practitioner Psychologist

Location: Based in Croydon. Unfortunately this service does not have step free access.

Salary: £60,000 (Full Time Equivalent) Equivalent 8A NHS Banding

Shift Pattern: 22.5 hours per week, Monday to Friday working between 09:00 - 17:00, although some flexibility may be required at times with service needs. Working days can be agreed upon next stages of the interview process.

About the Role

We're looking for an experienced Registered Practitioner Psychologist with a background in clinical psychology to join our team in Croydon. The service offers a psychologically informed environment across four sites, providing low to high support forensic mental health services to our residents with forensic mental health needs, complex conditions, and dual diagnosis. In this role, you will drive the delivery of evidence based psychological assessments and interventions aimed at the rehabilitation and reintegration of our residents into the communities. This is a creative, evolving, and impactful role which works closely with our Group Psychological Lead and wider teams to provide support to staff and at times residents to support in providing a streamlined and psychologically informed service.

Key Responsibilities include:

Provide advice, guidance, and support to the team with supporting our residents to overcome personal challenges and create a supportive environment
Advise and streamline best practices, and enhance the overall skills and expertise of the team to deliver high quality care and support
Provide clinical supervision to the team
Provide highly specialised psychological assessments for our residents with mental health and complex needs
Exercise full clinical responsibility for residents psychological care as a care coordinator within a multidisciplinary team
Formulate and implement plans for various therapy routes and management of assessing mental health conditions based upon appropriate conceptual frameworks and evidence-based practices

About You

We're looking for someone who is a self-starter, able to proactively encourage, take leadership and ownership for creating a psychologically informed environment. You will be able to communicate highly complex and sensitive information effectively within the organisation and with external partners, collaborating with external stakeholders regularly in a multidisciplinary approach. You will be able to utilise your own expertise and support in empowering the wider team to enhance their skills to deliver a service which is supportive, safe, and in line with best practice for the organisation and external regulatory bodies.

HCPC Registration is essential
Post-graduate doctoral level training as a Registered Practitioner Psychologist including models of psychopathology, clinical psychometrics, and neuropsychology, two or more distinct psychological therapies and lifespan developmental psychology
Previous experience working as a qualified clinical and/or forensic psychologist, including working with people with complex backgrounds/needs and a good understanding of the sector we run our services in
Ability to teach, train, consult, and deliver clinical supervision
Understanding of criminology, psychology, and behavioural patterns, and how they link to different behaviours and engagement
Ability to understand and apply safeguarding protocols as they arise
Ability and willingness to show flexibility in working patterns, responding to the needs of the service and residents
Alignment with our values of Ambition, Empowerment, Inclusivity, and Transparency

Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.

What we Offer

25 days (Full time equivalent) annual leave, increasing with the length of service
Employer Pension Contribution
Eligibility to register with Blue Light Discount Card
Access to discounted tickets for music events, shows, sports and more
Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing at work
Training and Development, including access to courses, upskilling, and progression plans
Employee Assistance Programme, including counselling
Life Assurance Scheme
Cycle-to-work scheme
Annual Staff Awards
EDI Ambassador programme

About Social Interest Group (SIG)

SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings, probation settings, and hospitals. We do so across London, Brighton, Bedfordshire, Luton, Kent and Liverpool. Our goal is to transform lives through empowering change.

We believe good care and support improves lives with the vision to create healthier, safer, and more inclusive communities. Join us on our mission to empower independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital, and off the streets.
Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group.

Additional Information

Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.

Please note that as part of our process, we complete an enhanced DBS check, some roles may require further vetting. We encourage applicants from all backgrounds. If you have any questions regarding this, please contact us on the details below.

For Recruitment related enquiries, or if you need support with making your application for example due to learning needs or a disability, please email recruitment@socialinterestgroup.org.uk or call our central office on 020 3668 9270 to request a call back. Please note that this will take you through to our Central Administration team, who will then communicate your enquiry with us and we will arrange to call you back.

View Apply Now

Project Worker

HOMELESS LINK

28,000 - 30,000 per year

Woolwich, London

Full-time

Project Worker

Job Reference: 00004351-1
Date Posted: 28 October 2025
Recruiter: Changing Lives Housing Trust
Location: Woolwich, London
Salary: £28,000 to £30,000
Role: Frontline jobs
Job type: Permanent
Work hours: Full Time

Job Description

Project Worker

Team Leader

09:00 – 17:00 Monday to Friday (total of 40 hours per week)

Negotiable

45 Hare Street, Woolwich, London, SE18 6NE

Job purpose

The Project Worker will be responsible for the delivery of a responsive intensive housing management service to clients allocated by the Team Leader.

The central aim of the role is to support homeless clients temporarily living in Changing Lives Housing Trust (CLHT) placements to become as independent as possible and to facilitate timely move-on into independent living settings. This will be achieved through regular client-led keywork sessions and in close collaboration with external partners.

The Project Worker will coordinate the day-to-day smooth running of each house they are responsible for.

Duties and responsibilities specific to the role

Intensive Housing Management

Responsible for a broad range of housing management activities, including signing up new residents, issuing licensing agreements, delivering new client inductions, occupancy management and eviction / abandonment.
Evictions are a last resort and CLHT works within the Homeless Link guidance on preventing evictions and abandonment.
Work collaboratively with the Finance team to coordinate rent/ service charge collections.
Carry out regular occupancy checks.
Maintain accurate and timely records related to housing management activities, within the requirements of GDPR.
Maintain a healthy and safe environment and encourage clients to take individual responsibility for their living environment and for positive relationships with fellow residents.
Ensure the accommodation where clients live is clean and maintained to a high standard, in line with CLHT property standards.
Ensure the accommodation meets all legal and statutory health and fire safety requirements.
Work in close collaboration with the Maintenance team to ensure all repairs and maintenance issues are correctly reported and resolved.
To promote and encourage client participation in the Intensive Housing Management process and to act as advocate for clients when necessary.
This includes leading regular house meetings and encouraging clients to become ‘resident representatives’.
To document each visit to projects, detailing tasks undertaken, any changes that have occurred and other relevant information.
Manage antisocial behaviour and client’s complaints in line with our Anti-Social Behaviour and Complaints procedures.
Liaise with senior managers to ensure complaints are addressed in a timely manner.

Health and Safety

Adhere to best practice in meeting the requirements of health and safety legislation in all aspects of the organisation’s work.
Ensure you undertake the required health and safety training.
Comply with Health and Safety requirements and conduct all activities in a manner which is safe for yourself and others.
Ensure you follow the Lone Working Policies and Procedures - making full use of the IT Lone Working tools made available by CLHT.
To report and record any accident or incident which may occur- no matter how minor - whether to clients or staff, follow RIDDOR reporting procedures, report to the police where applicable in line with policies at all times.
To report immediately to management on any aspect of a service user’s placement that may warrant an investigation or urgent action.

Key working, Support planning, risk assessment

Ensure all clients have a robust risk assessment, needs assessment and support plan which identifies and meets their needs as far as possible within the remit of the service.
Use the SMART process to ensure all actions from key working are followed up.
Develop client engagement techniques, being creative in your approach to encourage client participation in the key working, support planning and risk assessment process.
Always ensure that clients are provided with the full range of information required to make informed decisions which encourages freedom and empowerment.
Signpost and refer to external statutory and voluntary sector partners where necessary.
Develop and maintain positive working relationships with all key partners, escalating any concerns about partner agency engagement to your line manager.
Maintain up-to-date, GDPR-compliant records on CLHT IT systems, including clients signed copies of all key working, support planning and risk assessment documents.
Develop and maintain a thorough working knowledge of Adult Safeguarding.

Team Working

Foster a positive team culture, being supportive of colleagues.
Participate in minimum monthly one-to-one supervision and team meetings to assist you in carrying out your duties.
Perform in line with policies and procedures, including drawing to the attention of senior manager’s matters concerning capability.
Support apprentices and volunteers, ensuring that their skills are utilised to support quality service delivery.
Work to meet team targets.
Support new team members in progressing through an induction programme.
To advise of any ideas which may enhance or improve the level of service delivered.

Other

No job description can be entirely comprehensive. The post holder will be expected to carry out such other duties as may be required from time to time in accordance with the job description.
Willingness to work flexibly in response to changing organisational requirements.
Keep managers informed of all significant issues relating to and affecting service delivery.
Ensure compliance with CLHT Equality and Diversity policy & procedure
Ensure that Client Information is stored in line with Data Protection and Confidentiality guidelines.
Attend regular meetings as directed by management.
Adhere to the Company's medication policy at all times and ensure that medical emergencies are dealt with appropriately.

Person specification

Knowledge

Working knowledge ofthe welfare benefits system, particularly in relation to clients accommodated in intensive housing management settings

An understanding of the common reasons for homelessness amongst single homeless people with support needs

Knowledge of other key partner agencies, such as Probation, Community Mental Health Teams , Local Authority homelessness services, the Refugee Council

Knowledge of the principles of Adult Safeguarding in a housing setting

Knowledge of and commitment to the principles of the Equalities Act

Skills

Able to develop a quick rapport with clients, particularly those who may be mistrustful of services and reluctant to engage

Ability to work under own initiative & maintain enthusiasm for a high level of contact with clients on a day-to-day basis.

Assertiveness and de-escalation skills

Able to proactively participate in a comprehensive induction to the organisation and the services provided

Coaching skills

Able to cope under pressure, using initiative to manage time and to meet deadlines

Ability to work within a team, promoting open communication skills and creative thinking

Proficient IT skills, including Excel and Word and basic keyboard skills.

Confident dealing with people at all levels; displays appropriate verbal and non-verbal behaviour

Excellent numeracy & literacy - able to produce clear written records

Integrity, sensitivity and understanding.

Approachable, adaptable and assertive.

Able to recognise learning needs and seek out learning and development opportunities with your line manager

Is open and honest about mistakes and willing to use mistakes as tools for development

Experience

Experience of working with single homeless clients with support needs, or demonstrable equivalent experience

Experience of working in partnership with other agencies to achieve effective outcomes.

Experience of effectively prioritising your workload in a fast-paced environment

Experience of de-escalating situations where clients have exhibited challenging behaviour

Other

DBS Check.

Strong empathy with homeless people, demonstrating a non-judgmental approach

Commitment to the aims & objectives of the organisation.

Education and Qualifications

Minimum 5 GCSE’S (A*-C) or equivalent – Including Math’s and English.

Evidence of a commitment to ongoing professional development

It is desirable for the postholder to have a valid driving license

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Head of Services

HOMELESS LINK

49,920 - 60,320 per year

Remote

Full-time

Head of Services

Job Reference: 00004335-1

Date Posted: 20 October 2025

Recruiter: Your Place

Location: London

Remote Working: Some remote working possible

Salary: £49,920 to £60,320

Role: Senior Manager jobs

Job type: Permanent

Work hours: Full Time

Job Description

Head of Services

REPORTING TO

Director of Frontline Services

PURPOSE OF POSITION

This is a critical operational leadership role that is responsible for the operation of the
organisation’s supported accommodation services.

Providing operational leadership to team managers and ensuring compliance with
organisational, contractual, local authority and legal regulations and the quality of
services is pushed to the highest possible standards; ensuring excellent outcomes for
residents and a positive and high performing working environment for teams.

This role will also be accountable for the development of excellent relationships with
external partners, commissioners, and other key stakeholders for support services in
the organisation.

You will be a key member of the charity's Extended Leadership team

RESPONSIBILITIES & ACCOUNTABILITIES

Service Delivery

• Lead in setting organisational standards and performance targets across the
support and resident services teams that reflect contractual requirements and
organisational standards.
• Actively promote and develop person centred practices based on a trauma
informed approach and psychologically informed environment to working with
residents with high support needs and challenging behaviour.
• Be accountable for the operational performance of the services, allocating
resources strategically to ensure that key performance indicators are achieved
and that action plans are in place where required to improve service
performance.
• Remodelling to promote accountability and co-production approaches with
residents.
• Work with the Head of Building & Facilities to ensure your teams put health &
safety procedures into practice to create a safe environment for our residents
and staff. Contribute, and when required, lead on the formation and review of
policies and procedures.

• Contribute to the Frontline Service’s Management On Call rota, providing
support to frontline services outside of office hours

Stakeholder Management

• Build strong relationships with Commissioners and regulatory bodies to enable
the service to meet contractual and regulatory KPI's and requirements.
• Submit management information on a monthly and quarterly basis and produce
other statistics and data as directed by the Director of Frontline Services.
• Responsible for effective liaison with outside agencies including the police, social
services and other statutory and voluntary agencies and delegating this work
where appropriate.
• Represent the organisation externally at forums, conferences and meetings.
• Contribute to the wider management team in frontline services to ensure good
communication, coordination and consistency of practice, approach and
development across the Directorate.

Business Planning and Project Management
• Drive business planning activities within contracts, ensuring relevant and
challenging objective setting and ongoing performance tracking, developing
turn around action plans as may be necessary
• Where agreed, project manage new services or service developments.
• Working closely with Finance Department to set, manage and monitor allocated
budgets for income and expenditure for support and resident services and to
ensure that teams meet performance targets.
• To ensure that financial procedures are maintained at all times in accordance
with organisational policies and procedures.

Managing and Developing People
• Take a leading role in developing a positive, values-based organisational
culture, in line with the charity's Your Place Way approach
• Developing performance targets and quality control measures for teams, and
monitoring performance to ensure that these are met.
• Supporting managers and teams by setting clear objectives and holding
individual supervisions regularly.
• Ensuring good communication across teams by holding team meetings
regularly, and additional briefings as necessary.
• Inducting new managers and planning the continuous professional development
of existing managers through annual appraisals.
• Managing the workload of teams to ensure that adequate cover is provided at
all times.

Safeguarding
• Act as Safeguarding Lead for the organisation
• To actively promote an open and accountable approach across the
organisation as a whole that ensures the organisation meets our legal duties,
keeps our policies up to date, and puts our residents' best interests at the
forefront.

Intensive Housing Management
• Ensure that our landlord responsibilities are delivered in a person-centred way
and in line with our regulatory and legal responsibilities
• Oversee the creation of a welcoming, safe and inclusive environment across all
our services that is responsive to resident needs.
• Develop standards and practice that provide clear evidence-based reporting to
meet regulatory compliance

General
• To attend meetings internally as and when necessary, for example, Directorate,
Management and planning meetings.
• To undertake such other duties within the competence of the post holder which
may be required from time to time.

PERSON SPECIFICATION

Ideal attributes for meeting the needs of position and being an effective member of
the wider Your Place team.

Essential Criteria

Experience
• Strong background in leading and delivering supported accommodation
services
• Extensive experience working with rough sleeping and other homelessness
services
• Experience leading and delivering intensive housing management
responsibilities
• Experience of case management and delivering best practice around; needs
assessments, high quality personalised support or advice services to vulnerable
adults, including people with high support needs
• Experience of contract management with stakeholders
• Experience of project management and mobilisation of new services or
developing existing services
Skills & knowledge
• Knowledge and understanding of the housing and support needs of single
people who experience homelessness and rough sleeping, the benefit of move
on and the ability to translate knowledge into good practice.
• Knowledge of the commercial and regulatory requirements of supported
housing.
• CIH Level 5 qualification
Abilities
• Ability to interact at senior, strategic level with external stakeholders.
• Ability to work in a fast paced, high pressured environment, with multiple
competing priorities and to quickly adapt to new situations.
• Ability to network, liaise, negotiating and influence effectively with outside
agencies.
• Ability to undertake budget management, produce financial reports and
collate and interpret financial and statistical information.
Personal qualities
• Demonstrates a commitment to the mission of Your Place.
• Self-sufficient and highly organised with the ability to accomplish goals
according to deadlines, and a flexibility to juggle a variety of tasks.
• Excellent organisational skills.
• Strong communication and negotiation skills.
• Strong sense of responsibility and accountability.
• Awareness of own training and support needs.
• Ability to collaborate with colleagues across teams and functions
• Commitment to the values of inclusion and belonging

Desirable criteria
• Educated to degree level or equivalent in adult social care or leadership and
management.

Before starting this position, you’ll need to undergo a criminal record check by the
Disclosure and Barring Service. You must be entitled to work in the UK.

View Apply Now

Link Worker

HOMELESS LINK

25,290.72 per year

Liverpool

Full-time

Link Worker Refuge

Job Reference: 00004231-1

Date Posted: 10 November 2025

Recruiter: YMCA Together

Location: Liverpool

Salary: £25,290.72

Role: Frontline jobs

Job type: Permanent

Work hours: Full Time

Job Description

Link Worker

Location: Refuge

Salary: £25, 290.72 per annum

Hours: 38.6 hours per week

Job Type: Permanent / Fixed Term

Why this role would be great for you

Link workers will assist the Practitioners in the day-to-day management of the service, focusing on conducting the intensive housing management element of the role. All staff will be expected to undergo Cognitive Analytic Therapy Skills Training (CAT). The Training will provide a framework for understanding and working with individuals and colleagues in managing psychological and relational aspects of mental health, personality disorder and high-risk behaviours. Training will also be provided around Trauma Informed Care. These approaches will be used for planning and assessing the effectiveness of a variety of interventions and risk management.

Link Workers will be based in a refuge environment service for fleeing women who are at risk of domestic abuse. Our vision for the Services is one that breathes hope and ambition. We pride ourselves on promoting choice, independence and empowerment.

This post is only available to female applicants as an Occupational Requirement and permitted under the Equality Act 2010

What your week may look like

To ensure that Intensive Housing Management tasks are completed in a timely way and to a high standard.

To build supportive and therapeutic relationships with the residents through dialogue.

To deliver activity-based interventions.

To support in preparing households to resettle into their community of choice.

To ensure that Housing Benefit forms are completed in a timely manner

Assist the Practitioners with the induction and management of their case load taking direction as required

Ensure Housing Benefit paperwork is completed in a timely fashion.

Update and communicate household risk assessments in line with YMCA/borough wide policy and procedure.

Assist in the planning of workshops to individuals and groups that inform/ teach service users around how to manage a tenancy, manage a home and live independently .

Creatively engage service users that have a wide range of complex and challenging support needs.

Encourage households to take part in activities.

Offer a creative but assertive approach in order to seek re engagement.

Assist Practitioners in the management of personalised behaviour / support agreements.

Provide clear, comprehensive and accurate information on handovers to the team making recommendations where appropriate.

Assisting households in the cleaning of their room.

Complete void checks and get rooms ready for letting.

Maintain accurate up to date electronic and written records.

Post holders must be willing to support clients who display challenging behaviour, including verbal aggression.

Encourage involvement, participation and co-production from households in the running and development of the service.

It is recognised that the association is operating in a dynamic environment and as such this job description may be varied in consultation with the post holder to reflect evolving needs of the business and changing nature of the job.

What can we offer you

Working with YMCA Together comes will a whole host of benefits. We hope that people will find personal fulfilment and purpose by working with alongside people in our services. Our teams are compassionate and supportive, fostering a strong sense of community. With opportunities for professional growth, YMCA together offers training to support your role and personal development.

For a full list of benefits see here: Careers Page | YMCA Together

The skills we are looking for

Experience – Ideally you will have a background of working within a charity, community project and/or previous involvement in the Domestic Abuse sector. You will have knowledge around supporting people with challenging and complex behaviors including substance misuse and/or Mental Health within a 24 hour residential support service

Knowledge– A basic understanding of relevant and appropriate legislation, including welfare benefits and housing law. An understanding of health and safety requirements in the workplace

Communication– Excellent communication, fostering a respectful, collaborative and professional approach to the people who you work alongside always ensuring confidentiality

Empathy and Respect – The ability to empower people to make positive changes, showing empathy whilst maintaining professional boundaries

Commitment– The ability to work in an innovative and solutions focused way, including reflecting and learning as you go, and a willingness to flex and adapt approaches as needed

Organisation – Strong time management and the ability to manage and prioritise tasks

Computer literacy– You will be IT literate and have experience working with multiple software programs such as Microsoft Office and Outlook.

What is nice to have

Experience in mental health and/or therapeutic approaches.

Qualifications in Domestic Abuse or related.

Qualification in IT or basic computer skills.

Experience of working within a psychologically informed environment (PIE)

Knowledge of the Cognitive Analytic Therapy (CAT)

Analytical, data collation and reporting skills

Even if you don’t feel that you have all of the relevant skills and “nice to haves” we would still like to hear from you and invite you to fill out our application form.

YMCA Together is an equal opportunities employer, values diversity and is strongly committed to providing equal employment opportunities for all employees and all applicants for employment. We welcome and encourage applications from everyone, regardless of age, disability, gender, ethnicity, religion and sexual orientation.

To download a copy of our application form, please click here

If you would like to apply not directly through the website, please email your completed application form to recruitment@ymcatogether.org.uk

View Apply Now

Resettlement & Integration Support Worker

HOMELESS LINK

Kingswood, Gloucestershire

Full-time

26th January 2026

Resettlement & Integration Support Worker

Job Reference: 00004501-1

Date Posted: 29 December 2025

Recruiter: Julian House

Website: https://www.julianhouse.org.uk/

Location: Kingswood, Gloucestershire

Salary: £25,685

Role: Frontline jobs, Other jobs, Experts by Experience jobs

Job type: Permanent

Work hours: Full Time

Job Description

As a Resettlement & Integration Support Worker, you’ll play a vital part in transforming the lives of individuals and families who are beginning their new chapter in South Gloucestershire. This is a truly meaningful role where every day brings the opportunity to empower people, build confidence, and support their journey towards independence.

You’ll work closely with refugee individuals and families resettled through UK government schemes such as UKRS and the Afghan Resettlement Scheme, providing personalised, client-centred support tailored to each person’s needs. Whether it’s helping them access healthcare, education, housing, benefits, or opportunities for meaningful activity, you’ll be a trusted guide as they navigate life in the UK.

In this role, you’ll build strong, supportive relationships and give families the tools, knowledge, and encouragement they need to thrive independently. Your work will directly shape positive futures—and make a lasting difference in your community.

What you’ll be doing:

Empower individuals and familiesby providing support that builds confidence and promotes independence.

Lead on multi-agency coordination, organising and facilitating meetings between families and professionals involved in their support to ensure everyone is working together effectively.

Maintain accurate and up-to-date client records, ensuring high-quality case management and clear communication.

Help families access key services, including schools, language classes, suitable housing, healthcare and wellbeing support.

Please note: Job descriptions are not exhaustive, and the successful candidate may occasionally be asked to take on other duties that align with the key responsibilities outlined.

You can view the full job description by clicking here.

What we’re looking for:

A valid UK driving licence and access to own vehicle – business insurance will be required for roles involving travel for work

Ability to communicate and engage effectively with individuals and families with diverse, specific, cultural and complex needs

Strong and clear understanding of confidentiality, professional boundaries and safeguarding

There are many great reasons to join our team!

Access to our Rewards Platform,which includes anEmployee Assistance ProgrammeandHealth Cash Plan

27 days annual leave, including an extra day off for your birthday, plus bank holidays - increasing up to 30 days after 4 years of continuous employment (pro rata for part-time staff)

30% staff discountat Julian House charity shop

A generous and competitive pension scheme

A supportive culture where staff feedback is highly valuedand regular supervisions with line managers are conducted

Great opportunities for career development and free monthly training sessionsfrom experienced facilitators

For all the fantastic and valuable work, you’ll be doing, you’ll be eligible for the Blue Light Cardwhich offers amazing discounts on thousands of brands

Reflective Practice sessionsfrom objective, external facilitators

Additional information:

Valid driver's license and access to a car for business purposes

Participation in an out-of-hours on-call rota

Flexible working with some evening and weekend work depending on service needs

About Julian House:

Julian House is a charity dedicated to making a difference to the lives of the most vulnerable and disadvantaged people in society. We run several projects and every year we help thousands of people out of homelessness, into employment, away from domestic abuse, and more.

If you’d like a real sense of job satisfaction, great career prospects and a competitive benefits package, you could be who we’re looking for!

Our Ethos

As an Equal Opportunities employer, we have an Equality and Diversity Action plan in place showing our commitment in ensuring continuous improvement in creating an inclusive culture. We also have a committed group of Inclusion & Diversity champions who meet monthly to ensure progress is being made. We invite applications from people from all backgrounds and cultures, especially minority groups that are underrepresented in the workplace. We also welcome applications from those with lived experience. We embrace flexibility and are proud to be a Disability Confident and Mindful employer, as well as an Armed Forces Covenant Supporter.

If you have any special access requirements or other support needs throughout the application process (including the interview), please contact us so that we can let you know how we can support you.

DBS Checks

We welcome applications from people with lived experience. All applicants working with our clients will be expected to undertake an enhanced Disclosure and Barring Service check. A criminal conviction will not necessarily prevent you from becoming an employee; the decision will depend on the type of offence and its relevance to the role.

If you would like to discuss any convictions you may have, please contact the person named in the advert. All information will be dealt with according to our Data Protection Policy.

Get in touch

If you have any questions about this role, please get in touch with the team at recruitment@julianhouse.org.uk. We look forward to speaking with you soon!

Job Role: Resettlement & Integration Support Worker

Salary: £25,685 per year

Hours: 37.5 hours per week

Contract type: Permanent

Location: Kingswood, South Gloucestershire

Closing Date: 26th January 2026

Please note: We reserve the right to close our vacancies once the perfect candidate has been found. We recommend submitting your application as soon as possible so that you don’t miss out!

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Psychotherapy Manager (Interim)

HOMELESS LINK

50,000 per year

London

Full-time

Psychotherapy Manager (Interim)

Job Reference: 01-26

Date Posted: 5 January 2026

Recruiter: Providence Row

Website: https://www.providencerow.org.uk/

Location: London

Remote Working: Some remote working possible

Salary: £50,000

Role: Frontline jobs, Experts by Experience jobs

Job type: Contract

Duration: 6-9 months

Work hours: Full Time

Job Description

About us:

Providence Row tackles the root causes of homelessness to help people get off, and stay off, the streets. The charity was founded in 1860 to work with vulnerable people living in the East End of London. We are extremely proud of how the charity has continued to grow and develop over 150 years.

For homeless people, or those at risk of homelessness, finding employment and housing opportunities can feel like an uphill battle, even more so if they’re affected by physical, mental health or substance misuse issues. Providence Row works with those affected by homelessness and those vulnerably housed in London, offering an integrated service of crisis support, advice and progression programmes. We ensure that people often excluded from mainstream services gain the support and opportunities they need to create a safe, healthy and sustainable life away from the streets.

About the role:

Leadership and Team Management

Provide regular clinical and line management supervision to six practitioners.

Support staff wellbeing, development, and performance through reflective practice and professional guidance.

Lead on recruitment, induction, and ongoing training of team members.

Oversee referral pathways, allocation of cases, and management of team caseloads.

Monitor service delivery to ensure high-quality, safe and effective clinical practice.

Lead risk management processes and provide senior oversight of complex or high-risk situations.

Hold a small caseload, providing assessment, formulation, and psychotherapeutic interventions in community settings.

Participate in organisational planning, meetings, and strategic discussions.

Promote the service externally and support its integration within wider multidisciplinary networks.

Research shows some people, especially women and marginalised groups, may hesitate to apply unless they match all the criteria. However, we want to assure everyone that we encourage applications from all individuals, regardless of whether they fulfil every point in the job description. Your unique perspective matters to us – please apply with confidence.

Benefits:

27 days holiday plus bank holidays

Pension – 5% employer, 3% employee

Cycle to work scheme

Season ticket loan

Employee assistance programme

Monthly reflective practice

Wide range of learning & development opportunities

To apply:

Please follow the link and submit your CV along with covering letter.

Research shows some people, especially women and marginalized groups, may hesitate to apply unless they match all the criteria. However, we want to assure everyone that we encourage applications from all individuals, regardless of whether they fulfil every point in the job description. Your unique perspective matters to us – please apply with confidence.

Interviews:

Interviews will be held on a rolling basis.

Providence Row is a charitable company limited by guarantee registered in England and Wales; company number 07452798 registered charity number 1140192.

View Apply Now

Rough Sleeping Outreach and Assessment Worker

HOMELESS LINK

34,127 per year

Wandsworth, London

Full-time

29th January 2026

Rough Sleeping Outreach and Assessment Worker

Job Reference: 30122025

Date Posted: 30 December 2025

Recruiter: SPEAR

Location: Wandsworth, London

Salary: £34,127

Role: Frontline jobs

Job type: Permanent

Work hours: Full Time

Job Description

Rough Sleeping Outreach and Assessment Worker
£34,127 per annum
Lavender Hill, Clapham Junction (with work across Richmond and Wandsworth Boroughs)
Full-time, 37.5 hours per week on a rota

What you’ll do

- Carry out late-night street outreach and daytime reception shifts as part of a rota.
- Build trusting relationships with people who are rough sleeping and help them move quickly into safe accommodation.
- Provide trauma-informed, person-centred support, including assessments, personalised action plans and follow-on help to sustain tenancies.
- Work closely with partner agencies to connect clients to health, housing, and other specialist services.
- Keep accurate case notes and share information securely using CHAIN and InForm systems.

About you

You bring experience of working with vulnerable adults, ideally in homelessness or a related field, and you’re confident working late-night shifts. You can build rapport quickly, stay calm under pressure, and work well with partner agencies. Above all, you believe that homelessness should be rare, brief, and non-recurring.

Why join SPEAR

You’ll be part of a welcoming, values-driven charity committed to ending homelessness and supporting staff wellbeing. Benefits include:

- Generous holiday – 26 days plus public holidays (pro rata), rising by up to five extra days with length of service.
- Wellbeing & EAP – 24/7 Employee Assistance Programme with free counselling, money, and legal advice.
- Health support – Occupational health service and free annual eye test (with contribution towards glasses if required).
- Cycle to Work – Save on a new bike and accessories through salary sacrifice.
- Season ticket loan – Interest-free loan for annual travel passes.
- Moving house day – Extra day’s leave when you move home.
- Financial security – Life assurance (4× salary) and interest-free emergency staff loan.
- Family-friendly policies – Enhanced maternity and adoption pay, plus flexible working options.
- Career development – Ongoing training, learning, and progression opportunities.
- Blue Light Card – Discounts across a wide range of shops, restaurants, and services.

Be part of something that changes lives.

Join SPEAR and help end homelessness across Richmond and Wandsworth. As a Rough Sleeping Outreach and Assessment Worker, you’ll play a vital role in our Street Outreach Service and the new 24-hour Assessment Centre. One night you could be out on the street engaging with people sleeping rough, the next day you might be welcoming someone to the centre, creating a support plan, and linking them to housing and health services.

Closing Date:29th January 2026

View Apply Now

Operations Officer

HOMELESS LINK

33,275.44 per year

London

Full-time

9th February 2026

Operations Officer

Job Reference: 00004508-1

Date Posted: 7 January 2026

Recruiter: Greater Change

Location: London

Remote Working: Some remote working possible

Salary: £33,275

Role: Service Manager/Coordinator jobs, Project Manager/Officer jobs

Job type: Permanent

Work hours: Full Time

Job Description

We are looking to appoint an Operations Officer to help build and scale our social enterprise. You will report to the Head of Operations. Operations Officers are a crucial part of our Services Team. You will be the main point of contact for our partner charities, receiving referrals for personalised budgets and processing these on a weekly basis. You’ll be responsible for managing incoming cases, liaising with support workers, providing advice and guidance about each case, light touch financial support, and releasing personalised budgets to clients across our contracts. You’ll work closely with our partners around the UK to ensure our personalised budgets reach as many people as possible and our contracts are a success.

The ideal candidate is someone who is highly organised, possesses excellent attention to detail, confident in communicating to partners and at ease delivering presentations. We’re looking for people who are proactive, restless for change and want to be part of an innovative solution to ending homelessness for good.

Main Responsibilities

Manage referrals end to end, including receiving, triaging, and processing cases to ensure timely release of funds to partner organisations.

Maintain accurate and up-to-date records on our CRM to track referrals, case progress, and outcomes.

Provide financial case planning support for each referral, using a strengths-based approach to support individuals to move away from homelessness.

Process weekly payments and maintain accurate financial records, ensuring compliance with internal controls.

Liaise closely with support workers in partner organisations to progress referrals and resolve issues.

Onboard, train, and support partner charities, including scoping calls, delivery of training sessions, workshops, and bespoke support and resources.

Ensure high-quality partnership management across all contracts, including the development of tailored resources as required.

Prepare operational and monitoring reports for partner organisations, lead partners, local authorities, and other stakeholders.

Essential Skills, Knowledge and Experience

Strong organisational skills with the ability to manage a varied caseload, prioritise workload, and meet deadlines.

Excellent attention to detail with a consistent focus on accuracy and process.

Proven partnership-building skills, with the confidence and ability to build new relationships and maintain existing partnerships with charities.

Confident public speaker, with experience delivering presentations and facilitating onboarding sessions, workshops, online drop-ins, and training sessions.

Proactive approach to communication, including confidence in picking up the phone, engaging support workers, and visiting partner organisations in person.

Experience writing reports, collecting and analysing data, and communicating findings to a range of stakeholders.

Demonstrable passion for, and commitment to, disrupting the current housing system and ending homelessness for good.

Desired Skills, Knowledge and Experience

In addition to the essential skills, we are especially keen to hear from candidates who are able to meet some, or any, of the additional experience requirements below:

Previous experience working in the housing and/or homelessness sector, either at charities, local authorities or similar.

Previous experience managing and tracking cases, especially supporting vulnerable clients to reach their goals or a positive outcome.

A good understanding of the housing system, homelessness, benefits processes and services which support people who are precariously housed.

Strong IT skills in particular G-Suite, Canva and Microsoft Office.

Experience using CRM systems, in particular Salesforce.

Personal Attributes

High and positive energy levels; you thrive when working at pace.

You have high EQ, are a great listener, proactively inviting feedback and curious to hear the ideas of others.

Willingness to roll up your sleeves, Greater Change is a ‘hands on’ environment.

Strong team player who can collaborate and work with others to achieve results.

We welcome applications from candidates with lived experience of homelessness.

Founded in 2018 by Alex McCallion and Jonathan Tan, Greater Change is an innovative social enterprise focused on helping people overcome the financial barriers on their pathway out of homelessness using personalised budgets. We partner with charities and support workers who refer people to us who would benefit from our financial support. The personalised budgets (supported cash transfers) we provide are typically for rent deposits, ID documents, training courses etc.

On average, Greater Change spends £1400 per individual and last year 85% of the people we supported sustained their move into stable housing, saving the public purse over £41,000 per person per annum.

Our goal is ultimately to use personalised budgets as a dignified and effective tool to end homelessness.

Our Values

Trust & Support

Growth & Development

Passion with Boundaries

Clarity & Communication

Emotional Security & Maturity

Impatience for Change

Why Join Us?

Compensation

£33,275.44

Up to 5% pension matching

What we offer

Hybrid working model at home and in the office - we are an outcomes driven team, so we want you to work in the way that's most productive for you.

9 day fortnight (every alternate week is a 4 day week).

Macbook or PC.

A work from home budget of up to £250 to buy what you need for your home setup.

Frequent team lunches, and quarterly team activity days.

Training budget of £800/year, to upskill on anything directly related to your work.

A remote working allowance of up to 10 days per year (pro rata).

A wellbeing budget of £400/year (pro rata). You can spend it on therapy, the gym, a meditation retreat, whatever helps your wellbeing.

How to Apply

If you are ready to help drive change and play an integral role in shaping the future of Greater Change, we would love to hear from you.

Please send your CV and a Covering Letter to hiring@greaterchange.co.uk

Your Covering Letter must outline how you meet the Essential Criteria listed above, as well as any relevant desirable skills, experience and knowledge.

Please demonstrate how you reflect our core values and personal attributes throughout your application.

Application Deadline

Monday 9th February 2026

Interview Date

Rolling Basis - We plan to interview throughout January and February.

Ideal Start Date

March 2026 or sooner.

We will review applications as we receive them, so we encourage you to submit your application as early as possible.

Candidates may be required to participate in up to 3 recruitment rounds following application. This is likely to be an online test, an interview and a final culture fit held in person in our London office. This may change and prospective candidates will be informed of any changes.

If you have any questions about the role or the application process, please contact hiring@greaterchange.co.uk.

View Apply Now

Psychotherapy Manager (Interim)

HOMELESS LINK

50,000 per year

London

Full-time

Psychotherapy Manager (Interim)

Job Reference: 01-26

Date Posted: 5 January 2026

Recruiter: Providence Row

Website: https://www.providencerow.org.uk/

Location: London

Remote Working: Some remote working possible

Salary: £50,000

Role: Frontline jobs, Experts by Experience jobs

Job type: Contract

Duration: 6-9 months

Work hours: Full Time

Job Description

About us:

Providence Row tackles the root causes of homelessness to help people get off, and stay off, the streets. The charity was founded in 1860 to work with vulnerable people living in the East End of London. We are extremely proud of how the charity has continued to grow and develop over 150 years.

For homeless people, or those at risk of homelessness, finding employment and housing opportunities can feel like an uphill battle, even more so if they’re affected by physical, mental health or substance misuse issues. Providence Row works with those affected by homelessness and those vulnerably housed in London, offering an integrated service of crisis support, advice and progression programmes. We ensure that people often excluded from mainstream services gain the support and opportunities they need to create a safe, healthy and sustainable life away from the streets.

About the role:

Leadership and Team Management

Provide regular clinical and line management supervision to six practitioners.

Support staff wellbeing, development, and performance through reflective practice and professional guidance.

Lead on recruitment, induction, and ongoing training of team members.

Oversee referral pathways, allocation of cases, and management of team caseloads.

Monitor service delivery to ensure high-quality, safe and effective clinical practice.

Lead risk management processes and provide senior oversight of complex or high-risk situations.

Hold a small caseload, providing assessment, formulation, and psychotherapeutic interventions in community settings.

Participate in organisational planning, meetings, and strategic discussions.

Promote the service externally and support its integration within wider multidisciplinary networks.

Research shows some people, especially women and marginalised groups, may hesitate to apply unless they match all the criteria. However, we want to assure everyone that we encourage applications from all individuals, regardless of whether they fulfil every point in the job description. Your unique perspective matters to us – please apply with confidence.

Benefits:

27 days holiday plus bank holidays

Pension – 5% employer, 3% employee

Cycle to work scheme

Season ticket loan

Employee assistance programme

Monthly reflective practice

Wide range of learning & development opportunities

To apply:

Please follow the link and submit your CV along with covering letter.

Research shows some people, especially women and marginalized groups, may hesitate to apply unless they match all the criteria. However, we want to assure everyone that we encourage applications from all individuals, regardless of whether they fulfil every point in the job description. Your unique perspective matters to us – please apply with confidence.

Interviews:

Interviews will be held on a rolling basis.

Providence Row is a charitable company limited by guarantee registered in England and Wales; company number 07452798 registered charity number 1140192.

View Apply Now

Link Worker Homeless Service

HOMELESS LINK

25,290.72 per year

Liverpool

Full-time

Link Worker Homeless Service

Job Reference: 00004468-1

Date Posted: 9 January 2026

Recruiter: YMCA Together

Location: Liverpool

Salary: £25,290.72

Role: Frontline jobs

Job type: Permanent

Work hours: Full Time

Job Description

Link Worker

Location: Liverpool L3

Salary: £25, 290.72 per annum

Hours: 38.6 hours per week

Job Type: Permanent/Fixed Term

Why this role would be great for you

If you’re someone who thrives on building meaningful relationships, enjoys helping others overcome challenges, and has a passion for empowering people to live independently, this role could be perfect for you.

You’ll be a great fit if you’re proactive, compassionate, and confident working with individuals who have complex needs. If you’re a natural collaborator who can think creatively, stay organised, and remain calm under pressure, you’ll find this work both rewarding and impactful.

Based in Leeds St your role will be to:

To ensure that Intensive Housing Management tasks are completed in a timely way and to a high standard

To build supportive and therapeutic relationships with Service Users through dialogue

To deliver activity-based interventions

To support in preparing Service Users to resettle into their community of choice

To ensure that Housing Benefit applications are completed in a timely manner.

To work alongside the support-worker team in ensuring that all daily tasks are completed and that residents needs are met

What your week may look like:

Your week as a Link Worker might include:

Supporting new residents as they move in, helping them settle and complete housing benefit applications.

Building trust through one-to-one conversations and group activities that promote wellbeing, independence, and engagement.

Collaborating with support workers and external agencies to create personalised support plans and risk assessments.

Encouraging service users to take part in community activities and helping them re-engage if they’ve become withdrawn.

Keeping accurate records of interactions, updating risk assessments, and contributing to team handovers.

Responding to incidents, conducting welfare checks, and ensuring the environment is safe and welcoming for all.

Attending team meetings and contributing to service development through feedback and co-production with residents.

Intensive Housing Management and Risk Assessing

Assist the Practitioners with the induction and management of their case load taking direction as required

Update and communicate service user risk assessments in line with YMCA policy and procedure

Assist in the planning of workshops to individuals and groups that inform/ teach service users around how to manage a tenancy, manage a home and live independently.

Creatively engage service users that have a wide range of complex and challenging support needs

Encourage service users to take part in activities

Offer a creative but assertive approach in order to seek to re engagement

Assist Practitioners in the management of personalized behavior / support agreements

Provide clear, comprehensive and accurate information on handovers to the team making recommendations where appropriate

Assisting service users in the cleaning of their room

Complete void checks and get rooms ready for letting

Maintain accurate up to date electronic and written records

Post holders must be willing to support clients whose behaviors we may find challenging using our CAT /psychologically informed approach

Service User Involvement and Engagement

Encourage involvement, participation and co-production from service users in the running and development of the service

Provide a safe, welcoming environment with excellent standards and an ethos of service delivery that encourages service users to engage

Multi Agency Working

Working closely with Practitioners to promote and encourage pathways to independent living, help prevent mental health deterioration, hospital admissions, offending behaviours and substance misuse

Encourage service users to engage with services

Assist with the provision of resettlement support

Promote and encourage the pathway to independence working to a CAT approach.

Reporting/ Monitoring

Monitor positive feedback from service users and external agencies

Ensure referrals to the service are processed thoroughly and within the correct time frames.

Ensure that all interactions are logged onto appropriate systems

Health and Safety

Liaise with all emergency services

Ensure at all times the safety of yourself and others on the premises in which you work

Conduct Health and Safety checks as required

Report, log and communicate all incidents to the appropriate people

Conduct welfare checks as specified during your shift

Adhere to all resident checks, handover and Incident process

Ensure adherence to YMCA Together visitor’s policy and procedure

Attend to the fire panel in the event of the fire alarms being activated and the recording and following up of information.

Relationships

The post holder will be required to have contact with a variety of people. The context of this contact will vary from formal ‘Key working’ to informal networking and relationship building with the Local Authority and other relevant agencies.

Annual appraisal and regular work review with line managers is an operational requirement, as is attendance at weekly support team meetings.

It is recognised that the association is operating in a dynamic environment and as such this job description may be varied in consultation with the post holder to reflect evolving needs of the business and changing nature of the job

What can we offer you

Working with YMCA Together comes will a whole host of benefits. We hope that people will find deep personal fulfilment and purpose by working with alongside people in our services. Our teams are compassionate and supportive, fostering a strong sense of community. With opportunities for professional growth, YMCA together offers training to support your role and personal development.

For a full list of benefits see here: Careers Page | YMCA Together

The skills we are looking for

COMMUNICATION – Excellent communication, fostering a respectful, collaborative and professional approach to the people who you work alongside ensuring confidentiality at all times

EMPATHY and RESPECT – The ability to empower people to make positive changes, showing empathy whilst maintaining professional boundaries

COMMITMENT – The ability to work in an innovative and solutions focused way, including reflecting and learning as you go, and a willingness to flex and adapt approaches as needed. Ability to work within and have commitment to YMCA Together’s ethos, philosophy and SHREK values, Strength, Humility, Respect, Empathy and Kindness.

ORGANISATION – Strong time management and the ability to manage to prioritise tasks

COMPUTER LITERACY – You will be IT literate and have experience of working with multiple software programs such as Microsoft Office and Outlook.

What is nice to have

Qualification or working experience in homelessness, mental health or offending

Experience of working within a psychologically informed working environment

Knowledge of housing management and IT databases

Awareness of benefits and how they work including Universal Credit and other welfare systems

Even if you don’t feel that you have all of the relevant skills and “nice to haves” we would still like to hear from you and invite you to fill out our application form.

YMCA Together is an equal opportunities employer, values diversity and is strongly committed to providing equal employment opportunities for all employees and all applicants for employment. We welcome and encourage applications from everyone, regardless of age, disability, gender, ethnicity, religion and sexual orientation.

To download a copy of our application form, please click here

If you would like to apply not directly through the website, please email your completed application form to recruitment@ymcatogether.org.uk

View Apply Now

Support Practitioner Homeless Service

HOMELESS LINK

Liverpool

Full-time

Support Practitioner Homeless Service

Job Reference: 00004486-1

Date Posted: 9 January 2026

Recruiter: YMCA Together

Location: Liverpool

Salary: £27,924.41

Role: Frontline jobs

Job type: Permanent

Work hours: Full Time

Job Description

Support Worker

Location: Homeless Service

Salary: £27,924.41 per annum

Hours: 38.4 hrs per week, averaging out at 37.5 over the year, Mix of early, late and weekend shifts on a rolling rota, including weekends and bank holidays

Job Type: Permanent/Fixed Term

Shortlisting; TBC

Interview: TBC

Why this role would be great for you

As a Support Worker at YMCA Together, you will be an empathetic and caring individual dedicated to providing unconditional support to those experiencing homelessness and the effects of past traumatic incidents. Your role will involve creating a safe environment that empowers residents to make positive changes in their lives.

Everyone goes through periods of crisis at some point, and some individuals require additional support to navigate these challenging times. Your responsibility will be to assist our clients in a trauma-informed manner, enabling them to progress, whether that means following a recovery pathway or transitioning to more independent living. You will work as part of a team to achieve these goals alongside the person you are supporting, ensuring you always work with a person-centred approach

What your week may look like

· Welcoming new residents in line with the service’s policies and procedures, carrying out risk assessments and support plans

· Ensuring the basic needs of residents are met, including good quality accommodation and facilities, healthy food, advice and guidance and activities

· Maintaining excellent relationships with our key referrers, responding to referrals promptly and communicating daily with external agencies on behalf of the residents

· Work alongside the people in our services to ensure they are getting the best out of their stay

· Holding daily activities in service and encouraging participation, and ensuring involvement from the residents

· Carrying out the immediate support needs of residents as appropriate, providing crisis intervention where necessary and working with services

· Ensuring all health and safety and maintenance issues are raised promptly

· Participating in team meetings, supervision and reflective practice, encouraging open, honest and transparent feedback where continuous improvement is encouraged.

· Being flexible and responsive to the changing needs of the service, ensuring our SHREK values runs through all of the work that you do

· Promoting a supportive and inclusive culture within the service, valuing people and their diversity.

What can we offer you

Working with YMCA Together comes will a whole host of benefits. We hope that people will find deep personal fulfilment and purpose by working with alongside people in our services. Our teams are compassionate and supportive, fostering a strong sense of community. With opportunities for professional growth, YMCA together offers training to support your role and personal development. For a full list of benefits see here: Careers Page | YMCA Together

The skills we are looking for

· EXPERIENCE– Ideally, you will have a background of working within a charity, community project and/or previous involvement in homeless service or working with women with complex behaviours. You will know about supporting people with challenging and complex behaviours, including substance misuse and Mental Health, within a 24-hour residential support service

· KNOWLEDGE – A basic understanding of relevant and appropriate legislation, including welfare benefits and housing law. An understanding of health and safety requirements in the workplace

· COMMUNICATION – Excellent communication, fostering a respectful, collaborative and professional approach to the people who you work alongside, ensuring confidentiality at all times

· EMPATHY and RESPECT – The ability to empower people to make positive changes, showing empathy whilst maintaining professional boundaries

· COMMITMENT – The ability to work in an innovative and solutions-focused way, including reflecting and learning as you go, and a willingness to flex and adapt approaches as needed

· ORGANISATION – Strong time management and the ability to manage to prioritise tasks

· COMPUTER LITERACY – You will be IT literate and have experience of working with multiple software programs such as Microsoft Office and Outlook.

What is a nice to have

· NVQ/L2 in Health and Social Care or equivalent

· Experience of working within a psychologically informed working environment

· Knowledge of housing management and IT databases

· Awareness of benefits and how they work including Universal Credit and other welfare systems

Even if you don’t feel that you have all of the relevant skills and “nice to haves” we would still like to hear from you and invite you to fill out our application form.

YMCA Together is an equal opportunities employer, values diversity and is strongly committed to providing equal employment opportunities for all employees and all applicants for employment. We welcome and encourage applications from everyone, regardless of age, disability, gender, ethnicity, religion and sexual orientation

View Apply Now

Night Team Leader

HOMELESS LINK

30,170 per year

Liverpool

Full-time

Night Team Leader

Job Reference: 00004482-1

Date Posted: 9 January 2026

Recruiter: YMCA Together

Location: Liverpool

Salary: £30,170

Role: Frontline jobs

Job type: Permanent

Work hours: Full Time

Job Description

Night Team Leader

Location: Homeless service

Salary: £30,170 per annum + 5% on call allowance

Hours: 38.6 hours per week

Job Type: Permanent/Fixed Term

Shortlisting: TBC

Interview: TBC

Why this role would be great for you

As a Night Team Leader at YMCA Together, your role will be to provide an additional level of operational leadership in the service that ensures that staff are supported to grow and develop within their role. To support the Service Manager to carry out their duties in delivering a service of excellence. The aim of your role will be to ensure that all housing related duties are correctly managed and that we meet all of the compliance needs for health and safety.

What your week may look like

· Manage a team of Night Link Workers undertaking regular supervisions, identifying training needs and opportunities and providing feedback

· Provide professional support and advice to the team at Alt Bank House and other Night staff across all YMCA Together services

· Coach the team to deliver a person-centred service using psychologically informed techniques

· Put into practice the values and the strategic aims of YMCA Together and of the service and coach and develop the team to implement change and to do the same

· Deliver effective communication across the Night staff team and across other services within YMCA Together, offering mentoring and support

· Provide on call bronze support with other Night Team Leaders and Senior Night Support Assistant across all services. This includes regular telephone support and buddy calls to other services but in some circumstances could require moving to and working from another service

· Maintain excellent communication with YMCA Together Management team

· Attend, or in the absence of service manager, hold fortnightly team meeting

· Lead on the monitoring and reporting of Serious Incidents, Safeguarding and Health & Safety for the service and report back to OLT (operational leadership team)

· Complete internal and external audits as required.

· To be able to identify training gaps within the support team and support the manager in addressing any unmet needs.

· May include a flexible working pattern to fulfil the needs of service delivery.

What can we offer you

Working with YMCA Together comes will a whole host of benefits. We hope that people will find deep personal fulfilment and purpose by working with alongside people in our services. Our teams are compassionate and supportive, fostering a strong sense of community. With opportunities for professional growth, YMCA together offers training to support your role and personal development. For a full list of benefits see here: Careers Page | YMCA Together

The skills we are looking for

· EXPERIENCE– Ideally you will have a background of working within a charity, community project and/or previous involvement in the homelessness sector. You will have knowledge around supporting people with challenging and complex behaviours including substance misuse / mental ill health and offending behaviours within a 24 hour residential support service

· KNOWLEDGE – A basic understanding of relevant and appropriate legislation, including welfare benefits and housing law. An understanding of health and safety requirements in the workplace

· COMMUNICATION – Excellent communication, fostering a respectful, collaborative and professional approach to the people who you work alongside ensuring confidentiality at all times

· EMPATHY and RESPECT – The ability to empower people to make positive changes, showing empathy whilst maintaining professional boundaries

· COMMITMENT – The ability to work in an innovative and solutions focused way, including reflecting and learning as you go, and a willingness to flex and adapt approaches as needed

· ORGANISATION – Strong time management and the ability to manage to prioritise tasks

· COMPUTER LITERACY – You will be IT literate and have experience of working with multiple software programs such as Microsoft Office and Outlook.

What is a nice to have

· NVQ/L2 in Health and Social Care or equivalent

· Experience of working within a psychologically informed working environment

· Knowledge of housing management and IT databases

· Awareness of benefits and how they work including Universal Credit and other welfare systems

Even if you don’t feel that you have all the relevant skills and “nice to haves” we would still like to hear from you and invite you to fill out our application form.

YMCA Together is an equal opportunities employer, values diversity and is strongly committed to providing equal employment opportunities for all employees and all applicants for employment. We welcome and encourage applications from everyone, regardless of age, disability, gender, ethnicity, religion and sexual orientation.

View Apply Now

Bank Supported Housing Support Worker

HOMELESS LINK

12.6 per hour

Horsham, Sussex

Part-time

7th February 2026

Bank Supported Housing Support Worker

Job Reference: 00004510-1

Date Posted: 8 January 2026

Recruiter: YMCA DownsLink Group

Website: https://www.ymcadlg.org/

Location: Horsham, Sussex

Salary: £12.60 Per Hour

Role: Frontline jobs

Job type: Contract

Work hours: Part Time

Job Description

We are looking for Bank Supported Housing Support Workers to join our Our 16+ Older Looked After Young People (OLYP), Care Leavers and Unaccompanied Asylum-Seeking Children (UASC) services. Our OLYP services delivers specialist 24-hour supported accommodation where young people are supported to acquire the necessary skills in preparation for living independently, safely explore their increased freedom of choice and develop responsibilities associated with adulthood, whilst still having the appropriate level of support from an experienced team.

Are you looking for a rewarding job with flexibility to work around your commitments, whilst making positive changes in young people’s lives?

You will be offered available shifts (day, evening, night, weekends and bank holidays) in advance and at short notice – you choose which ones you want to work.

At YMCA DownsLink Group, our mission is to help children and young people have a fair chance to be who they want to be. We do this by providing a safe home, building life skills and self-confidence, and supporting emotional wellbeing and mental health.

Our Values - we do what’s right, we work with heart, and we build real connections - guide and shape how we show up for children and young people we support and for each other.

We adopt a trauma informed and psychologically informed approach to supporting our residents to help them build essential life skills, identify their goals and support residents into independent accommodation. We have a dedicated team of Support Workers, Night Workers and additional Bank Workers who provide support, guidance, and signposting around areas such as housing, budgeting, living skills, jobs and relationship building

Our Bank Support Worker roles are similar to our Support Workers roles, but they work on a more flexible, temporary basis – they are great way into the organisation and can be a stepping stone into other roles.

In this rewarding role you will work proactively and creatively alongside young people providing support, guidance, and signposting around areas such as housing, budgeting, living skills, jobs and relationship building. You will contribute to the smooth and safe running of the services by providing consistency and reliability.

You will ideally have experience of working with a similar client group and a good understanding of the key risks, challenges and opportunities for young people.

If you’re enthusiastic about this opportunity but your experience doesn’t align perfectly with every requirement, we encourage you to apply anyway and demonstrate how your experience is transferrable. You may be just the right candidate.

Closing Date: 07 February 2026

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Practitioner Psychologist

HOMELESS LINK

60,000 per year

Croydon, London

Full-time

4th February 2026

Practitioner Psychologist

Job Reference: 292667HLL

Date Posted: 5 January 2026

Recruiter: Social Interest Group

Location: Croydon, London

Salary: £60,000

Role: Frontline jobs

Job type: Permanent

Work hours: Full Time

Job Description

Job Title: Practitioner Psychologist

Location: Based in Croydon. Unfortunately this service does not have step free access.

Salary: £60,000 (Full Time Equivalent) Equivalent 8A NHS Banding

Shift Pattern: 22.5 hours per week, Monday to Friday working between 09:00 - 17:00, although some flexibility may be required at times with service needs. Working days can be agreed upon next stages of the interview process.

About the Role

We're looking for an experienced Registered Practitioner Psychologist with a background in clinical psychology to join our team in Croydon. The service offers a psychologically informed environment across four sites, providing low to high support forensic mental health services to our residents with forensic mental health needs, complex conditions, and dual diagnosis. In this role, you will drive the delivery of evidence based psychological assessments and interventions aimed at the rehabilitation and reintegration of our residents into the communities. This is a creative, evolving, and impactful role which works closely with our Group Psychological Lead and wider teams to provide support to staff and at times residents to support in providing a streamlined and psychologically informed service.

Key Responsibilities include:

Provide advice, guidance, and support to the team with supporting our residents to overcome personal challenges and create a supportive environment

Advise and streamline best practices, and enhance the overall skills and expertise of the team to deliver high quality care and support

Provide clinical supervision to the team

Provide highly specialised psychological assessments for our residents with mental health and complex needs

Exercise full clinical responsibility for residents psychological care as a care coordinator within a multidisciplinary team

Formulate and implement plans for various therapy routes and management of assessing mental health conditions based upon appropriate conceptual frameworks and evidence-based practices

About You

We're looking for someone who is a self-starter, able to proactively encourage, take leadership and ownership for creating a psychologically informed environment. You will be able to communicate highly complex and sensitive information effectively within the organisation and with external partners, collaborating with external stakeholders regularly in a multidisciplinary approach. You will be able to utilise your own expertise and support in empowering the wider team to enhance their skills to deliver a service which is supportive, safe, and in line with best practice for the organisation and external regulatory bodies.

HCPC Registration is essential

Post-graduate doctoral level training as a Registered Practitioner Psychologist including models of psychopathology, clinical psychometrics, and neuropsychology, two or more distinct psychological therapies and lifespan developmental psychology

Previous experience working as a qualified clinical and/or forensic psychologist, including working with people with complex backgrounds/needs and a good understanding of the sector we run our services in

Ability to teach, train, consult, and deliver clinical supervision

Understanding of criminology, psychology, and behavioural patterns, and how they link to different behaviours and engagement

Ability to understand and apply safeguarding protocols as they arise

Ability and willingness to show flexibility in working patterns, responding to the needs of the service and residents

Alignment with our values of Ambition, Empowerment, Inclusivity, and Transparency

Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.

What we Offer

25 days (Full time equivalent) annual leave, increasing with the length of service

Employer Pension Contribution

Eligibility to register with Blue Light Discount Card

Access to discounted tickets for music events, shows, sports and more

Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing at work

Training and Development, including access to courses, upskilling, and progression plans

Employee Assistance Programme, including counselling

Life Assurance Scheme

Cycle-to-work scheme

Annual Staff Awards

EDI Ambassador programme

About Social Interest Group (SIG)

SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings, probation settings, and hospitals. We do so across London, Brighton, Bedfordshire, Luton, Kent and Liverpool. Our goal is to transform lives through empowering change.

We believe good care and support improves lives with the vision to create healthier, safer, and more inclusive communities. Join us on our mission to empower independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital, and off the streets.
Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group.

Additional Information

Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.

Please note that as part of our process, we complete an enhanced DBS check, some roles may require further vetting. We encourage applicants from all backgrounds. If you have any questions regarding this, please contact us on the details below.

For Recruitment related enquiries, or if you need support with making your application for example due to learning needs or a disability, please email recruitment@socialinterestgroup.org.uk or call our central office on 020 3668 9270 to request a call back. Please note that this will take you through to our Central Administration team, who will then communicate your enquiry with us and we will arrange to call you back.

Unfortunately, we are unable to provide sponsorship, please ensure you have full right to work in the UK prior to applying to our positions.

Additional information on our company policies including Gender Pay, Equality and Diversity, Company Benefits and our Candidate Privacy Policy can be found on our website.

Application deadline: Wednesday 4th February 2026

View Apply Now

Senior Night Mental Health Rehabilitation Worker

HOMELESS LINK

Catford, London

Full-time

5th February 2026

Senior Night Mental Health Rehabilitation Worker

Job Reference: 293571HLL

Date Posted: 7 January 2026

Recruiter: Social Interest Group

Location: Catford, London

Salary: £28,000

Role: Senior Manager jobs

Job type: Permanent

Work hours: Full Time

Job Description

We're looking for a Senior Mental Health Rehabilitation Worker to support in leading the night shift within our Lewisham service. The service offers specialist intensive rehabilitation for people who require more enhanced interventions than that which is offered within community services. Our residents typically stay with us for up to nine months upon being discharged from acute wards, avoiding admission into inpatient rehabilitation. We provide residents with support to step down into less supported accommodation, becoming more independent and integrated into the community.

As a Senior within the team, you will be the main point of contact during the night shift across two residential properties, leading the team by example, providing specialist support and managing the environment to be psychologically informed to empower the team and residents to ensure safety, wellbeing, and progress towards resident recovery goals. You will hold a caseload, providing person centred, tailored support to residents directly to help them overcome their personal challenges, meeting their goals and confidence. The Night Team play a crucial role in continuing the high quality support provided during the day, ensuring a safe, respectful, and responsive environment for residents. You will be expected to remain awake, alert, accessible and actively engaged throughout the shift.

Some key responsibilities include:

Providing tailored, person centred support that promotes recovery, rehabilitation and independence.

Helping residents build skills and confidence to move towards independent or supported living.

Monitoring residents’ wellbeing, carrying out regular checks, and responding to any incidents or emergencies.

Maintain accurate records and handovers to ensure effective communication between shifts.

Ensuring a calm, safe, and supportive environment that promotes positive engagement and progress.

Work collaboratively with colleagues and the management team to deliver high quality care.

Remain alert and monitor CCTV throughout the shift.

Complete all routine night duties and any tasks handed over by the day shift or service manager.

Key worker responsibilities: complete inductions, support plans, reviews, risk assessments, and welfare checks; update records, monitor access, manage unauthorized visitors, follow missing person protocols, and escalate issues to on call when needed.

Health & Safety: carry out property checks, report maintenance issues, keep communal areas clean and safe, and complete required reports (AINMs and others).

Location: Based in Catford in a well connected area near Bellingham, Catford, and Catford Bridge stations, with nearby bus stops. Please be kindly aware there is no step free access at this location and some of our other sites.

Salary: £28,000

Shift Pattern: 37.5 hours per week, Monday to Sunday on a rota which includes 3 to 4 night shifts a week between 20:00 - 08:30. There may be some flexibility required around these hours as per service requirements.

About You

We’re looking for a resilient and compassionate individual to join our team as a Senior Mental Health Rehabilitation Worker, supporting residents to reach their full potential within a flexible, recovery focused service. You’ll provide high quality care, working collaboratively as part of a supportive team that values communication, empathy, and empowerment. You will be able to be proactive and continue supporting our residents even during quieter hours, supporting with ensuring the service runs smoothly and you are actively engaged with the wider team and residents, supporting the team to stay motivated and working together to achieve the service KPI's.

Some key responsibilities include:

Previous experience working with people with multiple complex backgrounds/needs, mental health, substance misuse, alcohol, and behaviours

Previous experience creating co-produced support plans, key working, and care planning, providing appropriate interventions for service users

Previous experience in a similar position, where you can share your skills knowledge, and experience to support others

Ability to be a point of contact and specialist in the service to support the team and residents with various queries and challenges

IT Proficiency; ability to learn new software and basic Microsoft

Understanding of the housing and social needs of people with multiple and complex needs

Alignment with our core values

Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.

What we Offer

25 days (Full time equivalent) annual leave, increasing with the length of service

Employer Pension Contribution

Eligibility to register with Blue Light Discount Card

Access to discounted tickets for music events, shows, sports and more

Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing at work

Training and Development, including access to courses, upskilling, and progression plans

Employee Assistance Programme, including counselling

Life Assurance Scheme

Cycle-to-work scheme

Annual Staff Awards

EDI Ambassador programme

About Social Interest Group (SIG)

SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings, probation settings, and hospitals. We do so across London, Brighton, Bedfordshire, Luton, Kent and Liverpool. Our goal is to transform lives through empowering change.

We believe good care and support improves lives with the vision to create healthier, safer, and more inclusive communities. Join us on our mission to empower independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital, and off the streets.
Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group.

Additional Information

Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.

Please note that as part of our process, we complete an enhanced DBS check, some roles may require further vetting. We encourage applicants from all backgrounds. If you have any questions regarding this, please contact us on the details below.

For Recruitment related enquiries, or if you need support with making your application for example due to learning needs or a disability, please email recruitment@socialinterestgroup.org.uk or call our central office on 020 3668 9270 to request a call back. Please note that this will take you through to our Central Administration team, who will then communicate your enquiry with us and we will arrange to call you back.

Closing Date: 05 February 2026

Unfortunately, we are unable to provide sponsorship, please ensure you have full right to work in the UK prior to applying to our positions.

View Apply Now

Lived Experience Specialist Project Worker

HOMELESS LINK

35,561 per year

London

Full-time

29th January 2026

Lived Experience Specialist Project Worker

Job Reference: 00004512-1

Date Posted: 12 January 2026

Recruiter: The passage

Location: London

Salary: £35,561

Role: Frontline jobs

Job type: Contract

Duration: 12 Months

Work hours: Full Time

Job Description

About the role

The Passage has secured funding to deliver a 1-year pilot, exploring how the use of peer support can prevent further homelessness and increase social mobility, by giving people the support and confidence to get reintegrated into the community.

This pilot will involve the recruitment and training of 10 lived experience volunteers who will share their insights and provide support to people recently re-housed to set and achieve goals with a focus on community re-integration. The pilot will offer a range of interventions including 1:1 support, community events and online training.

The Passage recognizes that someone’s journey of homelessness doesn’t just end when accommodation is secured. What is often a confidence-stripping and traumatizing experience can take time to recover from. The first steps can be the most challenging for individuals to put down new roots and get back to where they were before that period.

As The Lived Experience Specialist Project Worker, you will support your manager in the design, delivery, monitoring and reporting of the pilot; with a particular focus on supporting the volunteers in their roles.

The Passage believes that peer support and the sharing of lived experience are essential tools in supporting people to take steps toward becoming more active, involved and connected. We also know that delivering peer support and helping others are also crucial cornerstones in processing living experience into lived experience.

Applications close: 29 January 2026

Main duties

To support the recruitment and retention of lived-experience volunteers.

Have oversight of the day-to-day delivery of volunteers work by providing guidance & direction and ensuring volunteer support is delivered in a safe and supportive manner.

Support the creation of a volunteering environment where having lived experience is not a barrier but a tool to help others.

To support the manager to create and maintain procedures which underpin the pilot and volunteers’ activities, ensuring they are fit for purpose.

Meeting potential referrals, explaining the scope of the service, and undertaking person centered role matching.

Identify challenges including safeguarding issues encountered by volunteers

and working with the manager to address them.

Ensuring accurate and efficient recording of actions undertaken by volunteers.

Maintain a directory of low-cost activities, promote local events, and support development of an online resource to boost social connection and reintegration.

To support the Lived Experience Project manager in reporting to key stakeholders about the project, including attendance at some external meetings.

Key responsibilities

In conjunction with your Line Manager to continuously develop the role to ensure that all tasks are being undertaken in an effective and appropriate manner which meets the strategic aims and objectives of The Passage.

To participate in internal/external meetings as required, and attend training events,

conferences and other functions as necessary.

To participate in regular supervision and annual appraisal and help in identifying your own job-related development and training needs.

To adhere to all Passage policies and procedures.

To contribute to the effective implementation of The Passage’s Equity, Diversity & Inclusion Policy as it affects both The Passage and its work with vulnerable adults.

To at all times undertake your role in a professional manner maintaining a high- quality standard of work, and to always work in accordance with the aims, values and ethos of The Passage1.

Undertake any other duties that may be required which are commensurate with the role.

Person specification

As a Vincentian organisation, The Passage strives to be inclusive; encompassing a diverse and rich culture from within our members, clients, volunteers and staff. This approach is reflected in our core values and it is important that all staff have respect for this.

The person specification sets out the essential abilities and qualities that will be used in the selection criteria for this post. When completing your application form, please address criteria E1 to E4 and K1 to K4 demonstrating your experience and knowledge, giving evidence of your experience and abilities.

Any information you provide will be handled confidentially and in line with UK GDPR and our Recruitment Privacy Notice.

EXPERIENCE

E1 Demonstrable, recent lived experience of homelessness (including rough sleeping, insecure or temporary accommodation)

E2 Volunteering in a peer support capacity and/or working with vulnerable people in a support role.

E3 Experience of working both collaboratively as part of a team, and able to work independently.

KNOWLEDGE/SKILLS

K1 Skilled communicator with strong emotional intelligence and an ability to connect with & motivate vulnerable people.

K2 Understanding of the challenges faced by people experiencing homelessness and rough sleeping.

K3 Proficient in digital literacy, for example use of digital applications and online

navigation.

K4 Familiarity with safeguarding and personal boundaries principles (desirable).

K5 An understanding of data protection principles (desirable).

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Chair of Trustees

HOMELESS LINK

SW London

Part-time

3rd February 2026

Chair of Trustees

Job Reference: SPEAR via Peridot

Date Posted: 12 January 2026

Recruiter: SPEAR via Peridot Partners

Location: SW London

Salary: On Application

Bonus/Benefits: Reasonable expenses paid

Role: Volunteer jobs

Job type: Temporary

Work hours: Part Time

Job Description

Support SPEAR’s mission to end homelessness through strong governance and collaborative leadership as Chair of Trustees.

Location: SW London
Time commitment: c.1 day per month
Applications close: 9 a.m. Tuesday 3rd February 2026

About SPEAR

SPEAR was founded in the borough of Richmond and has grown into a multi-service homelessness charity working across Richmond, Kingston, Wandsworth, Merton, Sutton and Tower Hamlets, with ambitions to extend its reach further. Throughout its history, SPEAR has remained focused on enabling people experiencing homelessness to find secure accommodation and work towards a positive future.

They recognise that homelessness is rarely a single issue. Many of the people SPEAR supports face complex challenges linked to health, trauma, isolation and inequality. SPEAR responds by working alongside individuals, partners, staff and volunteers to provide services that meet people where they are and support long-term change.

Shaped by clear values, the organisation has a culture of working collaboratively, aiming high for the people it supports, treating everyone with respect, remaining determined in the face of challenge, and is open to learning and innovation in pursuit of better outcomes.

About the role

As Chair of Trustees, you will lead SPEAR’s Board and play a key role in ensuring the organisation is governed with integrity, clarity and purpose. This non-executive role is firmly focused on governance leadership. You will help the Board work together effectively, creating the conditions for thoughtful discussion, shared responsibility and well-judged decisions. In line with core principles of effective Charity governance (e.g. as set out in the Charity Commission Governance Code) and Nolan Principles, you will promote high standards of accountability, openness and collective leadership, ensuring trustees understand their role and contribute at a strategic level.

Working closely with the Chief Executive, you will provide support and constructive challenge, maintaining clear boundaries between governance and management while fostering a strong, trusting partnership.

This is an opportunity to help shape how the Board works together, supporting SPEAR to remain aspirational, determined and well-governed as it delivers its mission.

Who we are looking for

SPEAR is seeking a Chair who brings strong governance experience and a leadership style that reflects the organisation’s values.

You will bring:

A deep understanding of charity governance and the responsibilities of a Board and Chair.

A clear working knowledge of principles of effective Charity governance and/or Nolan Principles and how to apply them in practice.

Experience of leading boards in a way that is inclusive, calm and effective.

The ability to chair meetings that encourages open discussion, respectful challenge and shared ownership.

Sound judgement, integrity and a strong sense of accountability.

A commitment to values-led leadership and to supporting others to contribute at their best.

Above all, you will demonstrate your ability to work collaboratively, listen carefully, ask good questions and help a board operate with confidence and clarity.

Please click on the link to be redirected to the Peridot Partners website, where you can find full details of the candidate profile and register your interest to apply.

Applications for this role close at 9 a.m. Tuesday 3rd February 2026.

View Apply Now

Rough Sleeping Outreach and Assessment Worker

HOMELESS LINK

34,127 per year

Wandsworth, London

Full-time

29th January 2026

Rough Sleeping Outreach and Assessment Worker

Job Reference: 30122025

Date Posted: 30 December 2025

Recruiter: SPEAR

Location: Wandsworth, London

Salary: £34,127

Role: Frontline jobs

Job type: Permanent

Work hours: Full Time

Job Description

Rough Sleeping Outreach and Assessment Worker
£34,127 per annum
Lavender Hill, Clapham Junction (with work across Richmond and Wandsworth Boroughs)
Full-time, 37.5 hours per week on a rota

What you’ll do

- Carry out late-night street outreach and daytime reception shifts as part of a rota.
- Build trusting relationships with people who are rough sleeping and help them move quickly into safe accommodation.
- Provide trauma-informed, person-centred support, including assessments, personalised action plans and follow-on help to sustain tenancies.
- Work closely with partner agencies to connect clients to health, housing, and other specialist services.
- Keep accurate case notes and share information securely using CHAIN and InForm systems.

About you

You bring experience of working with vulnerable adults, ideally in homelessness or a related field, and you’re confident working late-night shifts. You can build rapport quickly, stay calm under pressure, and work well with partner agencies. Above all, you believe that homelessness should be rare, brief, and non-recurring.

Why join SPEAR

You’ll be part of a welcoming, values-driven charity committed to ending homelessness and supporting staff wellbeing. Benefits include:

- Generous holiday – 26 days plus public holidays (pro rata), rising by up to five extra days with length of service.
- Wellbeing & EAP – 24/7 Employee Assistance Programme with free counselling, money, and legal advice.
- Health support – Occupational health service and free annual eye test (with contribution towards glasses if required).
- Cycle to Work – Save on a new bike and accessories through salary sacrifice.
- Season ticket loan – Interest-free loan for annual travel passes.
- Moving house day – Extra day’s leave when you move home.
- Financial security – Life assurance (4× salary) and interest-free emergency staff loan.
- Family-friendly policies – Enhanced maternity and adoption pay, plus flexible working options.
- Career development – Ongoing training, learning, and progression opportunities.
- Blue Light Card – Discounts across a wide range of shops, restaurants, and services.

Be part of something that changes lives.

Join SPEAR and help end homelessness across Richmond and Wandsworth. As a Rough Sleeping Outreach and Assessment Worker, you’ll play a vital role in our Street Outreach Service and the new 24-hour Assessment Centre. One night you could be out on the street engaging with people sleeping rough, the next day you might be welcoming someone to the centre, creating a support plan, and linking them to housing and health services.

Closing Date:29th January 2026

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Finance Manager

HOMELESS LINK

36,000 - 40,229 per year

Remote

Full-time

6th February 2026

Finance Manager

Job Reference: 00004224-1

Date Posted: 14 January 2026

Recruiter: Hope into Action UK

Location: Peterborough, Cambridgeshire

Remote Working: Some remote working possible

Salary: £36,000 to £40,229

Bonus/Benefits: Generous annual leave allowance; 8% employers' contribution to pension

Role: Senior Manager jobs, Service Manager/Coordinator jobs, Office Support jobs, Experts by Experience jobs

Job type: Permanent

Work hours: Full Time

Job Description

About Finance at Hope into Action

The finance function of Hope into Action is small team comprising the Finance Lead, the Finance Administrators (job-share) and a volunteer reporting to the Head of Operations. It is largely paperless and supports our 44 staff with accounts payable and receivable functions. It works in conjunction with the other departments to deliver timely, accurate and strategic financial information for both the executive team and the board of trustees.

About the role

The Finance Lead is a key role in enabling Hope into Action fulfil its vision of every church lovingly making a home for those experiencing homelessness.

The role is broad ranging; from managing the Finance Administrators, supporting their work when needed and also producing the monthly management accounts within our target of 10 working days from the month end.

In addition, you will support the year end work by producing the schedules required by auditors, take a lead in the annual budgeting process, produce the biannual investor statements and compile the gift aid returns.

You will be expected to meet regularly with budget holders to help them achieve their targets and/or devise a plan to bring them back on track.

About you

We are looking for a self-motivated person with a passion for our work, tenants, staff, churches and mission. You will be adaptable and equally comfortable with bank reconciliations as writing a commentary on the management accounts. We employ people of hope where humility, a genuine desire to love and serve others, and strength of character are as important as any job description. This is reflected in our six core values: strength, hope, action, love, open ears (listening) and mutuality, or “Shalom” as we sometimes call them.

You will have a track record of finance experience but also be relatable; able to support staff with little or no financial experience. You should have a passion for the homeless, churches and our vision & values.

We value diversity and recognise that a diverse team will help us raise our performance in empowering those we serve. We are interested in your individual skills, strengths, knowledge and experience.

About us

We believe that everyone has the right to a home and churches have the power to meet the tragedy of homelessness in their community.

Started 15 years ago, we have grown into a mature organisation working with over 100 churches running 130 homes for over 400 tenants.

We have won numerous awards, both secular and Christian, including from the Guardian newspaper, Homeless link and Centre for Social Justice.

We provide not just shelter and housing know-how, but also the friendship of a church, we are passionate about harnessing the social, financial and spiritual power of churches to enact real change both in them and our tenants.

Our first home had a real heart for men coming out of prison. Homes are now available for a wide range of people experiencing homelessness: people in recovery from addiction, people sleeping rough, women and children fleeing domestic violence, people coming out of rehab, former prostitutes, refugees, those suffering mental health issues and survivors of human trafficking.

Roughly, 50% of our homes are in our ‘line-managed cities’ (Peterborough, Norwich, Nottingham, Cambridge), the other 50% are found across a further 30+ towns which we franchise into.

We encourage others to replicate our model through franchising. The tragedy of homelessness is in every community. Our vision is for every church to lovingly provide the homeless with a home.

Working at Hope into Action can be incredibly rewarding. We offer the opportunity to work in a supportive and flexible environment.

Please contact Mark Oldaker on mark.oldaker@hopeintoaction.org.uk for an informal discussion about this role.

Closing date: Friday 6th February 2026

View Apply Now

Client Involvement Support Worker

HOMELESS LINK

25,685 per year

Bath, Somerset

Full-time

13th February 2026

Client Involvement Support Worker

Job Reference: 00004514-1

Date Posted: 16 January 2026

Recruiter: Julian House

Website: https://www.julianhouse.org.uk/

Location: Bath, Somerset

Salary: £25,685

Role: Frontline jobs, Other jobs, Experts by Experience jobs

Job type: Permanent

Work hours: Full Time

Job Description

Job Role: Client Involvement Support Worker

Salary: £25,685 per year

Hours: 37.5 hours per week

Contract type: Permanent

Location: Bath

Additional information:

Participation in an out-of-hours on-call rota will be required.

Involvement in the first responder system (emergency cover) at our homeless hostel.

Flexible working to meet the needs of the service and clients, including one evening shift per week (12:00 – 20:00) and one weekend per month.

Application closing date: 13 February 2026

About Julian House:

Julian House is a charity dedicated to making a difference to the lives of the most vulnerable and disadvantaged people in society. We run several projects and every year we help thousands of people out of homelessness, into employment, away from domestic abuse, and more.

If you’d like a real sense of job satisfaction, great career prospects and a competitive benefits package, you could be who we’re looking for!

About the Role:

As a Client Involvement Support Worker, you’ll be at the heart of creating positive change for people in our community. This is a varied, rewarding role where no two days look the same. You’ll help shape inspiring activities, lead an energetic Day Centre environment, and support individuals to access the health services they need to thrive.

Here’s what you’ll be doing:

⭐ Bringing activities to life

You’ll design and deliver a vibrant programme of client‑led activities, workshops, training sessions and opportunities that promote confidence, wellbeing, and personal development. You’ll spot meaningful opportunities across our services and encourage clients to get involved in the things that matter to them.

⭐ Leading our Day Centre with warmth and energy

You’ll manage and create a welcoming, inclusive space for people facing homelessness, mental ill‑health, substance use, domestic abuse or social isolation. This is a place where people feel seen, supported, and empowered — and you’ll be central to that experience.

⭐ Supporting people to improve their health

You’ll work across different settings to connect with current and former rough sleepers, helping them access mainstream health services and navigate any barriers in their way. Your support will open the door to better wellbeing and long‑term stability.

This is a role where your creativity, compassion, and motivation can genuinely change lives — every single day.

What you’ll be doing:

Build positive, trusting relationshipsthat boost clients’ confidence, support their personal growth, and strengthen their self-esteem.

Encourage meaningful client involvementby matching individuals with activities that support their goals, reduce boredom, promote recovery, and help them move forward in life.

Support and collaborate with volunteersin the service, identifying any gaps and working closely with the Volunteer Coordinator to develop a strong and effective volunteer team.

Maintain clear, accurate and up-to-date client records,ensuring high-quality case management and consistent communication across the service.

Please note: Job descriptions are not exhaustive, and the successful candidate may occasionally be asked to take on other duties that align with the key responsibilities outlined.

You can view the full job description by clicking here.

What we’re looking for:

Experience of working with vulnerable individuals who may have complex and/or challenging behaviours.

Ability to communicate and engage effectively with individuals.

Strong and clear understanding of confidentiality, professional boundaries and safeguarding.

There are many great reasons to join our team!

Access to our Rewards Platform,which includes anEmployee Assistance ProgrammeandHealth Cash Plan

27 days annual leave, including an extra day off for your birthday, plus bank holidays - increasing up to 30 days after 4 years of continuous employment (pro rata for part-time staff)

30% staff discountat Julian House charity shop

A generous and competitive pension scheme

A supportive culture where staff feedback is highly valuedand regular supervisions with line managers are conducted

Great opportunities for career development and free monthly training sessionsfrom experienced facilitators

For all the fantastic and valuable work, you’ll be doing, you’ll be eligible for the Blue Light Cardwhich offers amazing discounts on thousands of brands

Reflective Practice sessionsfrom objective, external facilitators

Our Ethos

As an Equal Opportunities employer, we have an Equality and Diversity Action plan in place showing our commitment in ensuring continuous improvement in creating an inclusive culture. We also have a committed group of Inclusion & Diversity champions who meet monthly to ensure progress is being made. We invite applications from people from all backgrounds and cultures, especially minority groups that are underrepresented in the workplace. We also welcome applications from those with lived experience. We embrace flexibility and are proud to be a Disability Confident and Mindful employer, as well as an Armed Forces Covenant Supporter.

If you have any special access requirements or other support needs throughout the application process (including the interview), please contact us so that we can let you know how we can support you.

DBS Checks

We welcome applications from people with lived experience. All applicants working with our clients will be expected to undertake an enhanced Disclosure and Barring Service check. A criminal conviction will not necessarily prevent you from becoming an employee; the decision will depend on the type of offence and its relevance to the role.

If you would like to discuss any convictions you may have, please contact the person named in the advert. All information will be dealt with according to our Data Protection Policy.

Get in touch

If you have any questions about this role, please get in touch with the team at recruitment@julianhouse.org.uk. We look forward to speaking with you soon!

Please note: We reserve the right to close our vacancies once the perfect candidate has been found. We recommend submitting your application as soon as possible so that you don’t miss out!

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Duty Worker

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14,468.61 per year

Liverpool

Part-time

30th January 2026

Duty Worker

Job Reference: 00004519-1

Date Posted: 16 January 2026

Recruiter: YMCA Together

Location: Liverpool

Salary: £14,468.61

Role: Frontline jobs

Job type: Permanent

Work hours: Part Time

Job Description

Duty Worker

Location: Hestia House

Salary: £14,468.61 per annum

Hours: 20 hours per week

Job Type: Permanent/Fixed Term

Shortlisting: 2nd February

Interview: 10th February

Application closing date: 30 January 2026

Why this role would be great for you

As a Duty Worker at YMCA Together you will naturally be an empathetic and caring person wanting to provide unconditional support for those experiencing homelessness and addiction issues. Your role as a Duty Worker will be to be alongside our Support Practitioners and residents to create a safe environment that empowers residents to make positive changes in their lives.

What your week may look like

Customer Service

Build excellent relationships with our residents who have a wide range of complex and challenging support needs, NB-Post holders must be willing to support residents who display challenging behaviour, including verbal aggression.

Assisting Residents with their day to day enquiries

Greet agencies attending the service and build excellent relationships to support partnership working.

Excellent communication skills to deal with telephone enquiries and priorities to the team any return calls or actions are completed.

Resident support and Engagement

Be first point of contact for resident enquiries at reception, prioritising support and helping care and support practitioners throughout the shift.

Provide a safe welcoming enviro with excellent standards and an ethos of service delivery that encourages residents to engage with the team and service.

Use therapeutic approach to work alongside our residents. Understanding their individual needs and risk.

Multi Agency Working

Working Closely with agencies and statutory services to ensure wrap around care for residents including health, mental health and substance misuse services.

Encourage service users to engage with external agencies and allocated key workers.

Understand and get to know who are the key contacts for residents particularly those regularly visiting the service.

Administrative Duties

Maintain accurate up to date electronic and written records and ensure daily paperwork is completed in a timely manner.

Deal with feedback from residents and external agencies, keeping appropriate records.

Ensure messages and calls are handed over and dealt with appropriately.

Update residents records using DAVE computer systems, including serious incident reporting, safeguarding records.

Provide clear accurate information on handovers to the team making recommendations where appropriate.

Health and Safety

Liase with emergency services

Ensure at all times the safety of yourself and others on the premises you work.

Conduct health and safety checks.

What can we offer you

Working with YMCA Together comes will a whole host of benefits. We hope that people will find deep personal fulfilment and purpose by working with alongside people in our services. Our teams are compassionate and supportive, fostering a strong sense of community. With opportunities for professional growth, YMCA together offers training to support your role and personal development.

For a full list of benefits see here: Careers Page | YMCA Together

The skills we are looking for

Experience working in accommodation based support service care home service or something similar.

Experience of partnership working.

Working experience of maintaining up to date electronic records and calenders.

An understanding of complex needs in relation to homelessness and mental health

Knowledge of Safeguarding

Knowledge and understanding of how to deal with challenging and chaotic individuals-

Knowledge of our Shrek values

What is a nice to have

Experience of care work

Experience of working in a therapeutic environment

Experience of resident support plans and risk assessments

Qualification in care or Support

Knowledge of IT

Even if you don’t feel that you have all the relevant skills and “nice to haves” we would still like to hear from you and invite you to fill out our application form.

YMCA Together is an equal opportunities employer, values diversity and is strongly committed to providing equal employment opportunities for all employees and all applicants for employment. We welcome and encourage applications from everyone, regardless of age, disability, gender, ethnicity, religion and sexual orientation

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SHPS Housing Coach

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Brent

Full-time

27th January 2026

SHPS Housing Coach

Job Reference: 00004515-1

Date Posted: 16 January 2026

Recruiter: Crisis

Location: Brent

Salary: £43,454

Role: Service Manager/Coordinator jobs, Project Manager/Officer jobs

Job type: Contract

Duration: 12 months

Work hours: Full Time

Job Description

Crisis is the national charity for people experiencing homelessness. We have embarked on our 10-year strategy for ending homelessness. We know it is not inevitable. We know together we can end it.

Join the Single Homeless Prevention Service (SHPS) as a housing coach, preventing and relieving homelessness of local people by finding sustainable solutions in the private rented sector.

Location: Crisis Skylight Brent (Harlesden) and local community settings

Contract: 12 months Fixed Term Contract

Application closing date: 27 January 2026

About the role

As a SHPS Housing Coach you will be working with individuals to prevent or relieve homelessness by sourcing affordable, suitable and sustainable private rented sector accommodation. You will also help individuals to address any other support needs they may have which are a barrier to achieving their goals and ending their homelessness by linking them with relevant agencies. This role requires skilled delivery of a range of interventions and a passion for working with those who face multiple disadvantages in society. We welcome candidates who can bring enthusiasm to learn, transferrable skills and/or have housing experience.

About you

To be successful in this role you will have transferrable skills and/or housing experience and can demonstrate skills and values in the following areas:

Supporting people to prevent and relieve homelessness (through assessments, housing people, negotiating with landlords, advice and support to sustain tenancies)

Demonstrating a pro-active and solution-focused approach to supporting individuals overcome barriers they are facing around housing.

Ability to work in a fast-paced and results focused environment.

Liaising and negotiating with a range of stakeholders effectively to achieve the best possible outcome for the people you work with (landlords, accommodation providers, local authorities, DWP, etc.).

Actively contribute to sourcing suitable and affordable accommodation

Excellent interpersonal, communication and administrative skills to manage a client caseload and own workload.

You are pro-active and adaptable, uphold the dignity of all individuals you work with and demonstrate a willingness to follow best practice and a clear resolve to end homelessness.

Please see the full Job Pack linked below, for a full list of requirements for this role. We realise that long lists of criteria can be daunting, and you may not want to apply for a role unless you feel 100% qualified. However, if you feel you have relevant examples to answer the screening questions in the application form, we encourage you to apply.

We believe diversity is a strength, and our aim is to make sure that Crisis truly reflects the communities we serve. We are actively working towards our organisation being a place where everyone can thrive and make their best contribution to our mission of ending homelessness for good. We know that the more perspectives, voices, and experiences we can bring to this work, the better.

We particularly welcome applications from people who have lived experience of homelessness, and people from all marginalised groups, communities, and backgrounds.

Working at Crisis

Our values, Bold, Impactful, Collaborative and Equitable, are at the heart of everything we do as we continue in our mission to end homelessness.

Our staff, members and volunteers are vital to getting the right government policies in place, providing breakthrough services, and building a supportive community. We’ll lead by example to nurture a positive and ambitious workplace guided by ending homelessness.

As a member of the team, you will have access to a wide range of employee benefits including:

A competitive salary. Please note, our salaries are fixed to counter inequity and we do not negotiate at offer stage

Interest free loans for travel season ticket, cycle to work, and deposit to secure a tenancy

Pension scheme with an employer contribution of 8.5%

28 days’ annual leave (pro rata) which increases with service to 31 days and the option to purchase up to 10 additional days leave

Enhanced maternity, paternity, shared parental, and adoption pay.

Wellbeing Leave to be used flexibly And more! (Full list of benefits available on website)

Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience, and career.

When you join us, you will have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves and contribute to making Crisis a truly diverse organisation.

How do I apply?

Please click on the 'Apply for Job' button below. Our shortlisting process is anonymised as part of our commitment to equality, diversity, and inclusion. We do not ask for CVs, instead we ask you complete the work history section and answer the screening questions for us to be able to assess you fairly and objectively. At least two members of staff score all applications.

Closing date: Tuesday 27th January 2026 at 23:59

Interview date and location: 5th/ 6th February 2026, in-person at Crisis Skylight Brent, 1-2 Bank Buildings, High St, NW10 4LT

Interview process: Competency-based interview and Interview task

AI in Job Applications

We understand some candidates use AI tools when applying. Whilst we welcome the use of technology to support clear communication and structure, we want to learn more about you, so please ensure that your application reflects your own skills, knowledge and experiences

Accessibility

We want our recruitment process to be as accessible as possible. If you need us to make an adjustment or provide additional support as you apply for a role, please email jobs@crisis.org.uk and our Talent Acquisition team will contact you to discuss how we can help.

For more information about our work please visit our website.

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Child Sexual Exploitation (CSE) Practitioner

HOMELESS LINK

32,565 per year

Staines, Surrey

Full-time

8th February 2026

Child Sexual Exploitation (CSE) Practitioner

Job Reference: 00004517-1

Date Posted: 16 January 2026

Recruiter: YMCA DownsLink Group

Website: https://www.ymcadlg.org/

Location: Staines, Surrey

Salary: £32,565

Role: Frontline jobs, Experts by Experience jobs

Job type: Contract

Work hours: Full Time

Job Description

37 hours per week / £32,565 per annum, pro rata / fixed-term Maternity cover (12 Months) / working Monday - Thursday 9.00-1700, Friday 9.00-16.30.

Application closing date: 8 February 2026

At YMCA DownsLink Group, our mission is to help children and young people have a fair chance to be who they want to be. We do this by providing a safe home, building life skills and self-confidence, and supporting emotional wellbeing and mental health.

Our Values - we do what’s right, we work with heart, and we build real connections - guide and shape how we show up for children and young people we support and for each other.

YMCA What is Sexual Exploitation (WiSE) is our child sexual exploitation project which works with children and young people across Sussex and Surrey. Our primary focus of work is supporting young people affected by exploitation through raising awareness, education and empowerment.

We have an exciting opportunity to join the WiSE team as a Child Sexual Exploitation (CSE) Practitioner. You will work alongside the Service Manager, Early Intervention Worker and two other practitioners, co‑located at Staines Police Station with the Exploitation Team. The role involves a significant amount of lone working with frequent travel across Surrey to see clients and attend meetings, with occasional travel further afield.

In delivering the role, you will involve carrying a caseload of young people aged 10‑25 who are vulnerable to sexual or criminal exploitation, providing intensive, client‑centred care and working closely with professionals across agencies.

Key responsibilities are:

Manage a caseload of vulnerable young people and supporting them to stay safe and leave the influence of perpetrators

Work with other professionals to deliver tailored care packages and provide consultation

Maintain accurate case records and contributing to timely reports

Liaise with Children’s Services, Surrey Police and other agencies to disrupt abuse and support prosecutions

Deliver training and awareness‑raising workshops to professionals and foster carers

Contribute to strategic development and deputising at relevant meetings

This is a challenging role where children and young people do not always identify the level of risk they are exposed to or the abusive nature of the relationships they are in. The support of victims can be distressing and emotionally demanding for the workers, consequently 1-to-1 clinical supervision, weekly team meetings and regular line management supervision of cases and wellbeing.

If you are enthusiastic about this opportunity but don’t meet every single requirement, we still encourage you to apply. Your skills and experiences may be more transferable than you think, and you could be exactly the person we’re looking for.

Qualifications, experience and knowledge:

Qualification in Youth Work/Social Work or equivalent, or comparable experience working with vulnerable young people

Proven experience in safeguarding young children

Experience providing casework support young people aged 10 to 25 years old

Group work experience with young people

Safeguarding children and young people at risk of serious harm

Delivering and risk assessing outreach work with young people

Knowledge of risks posed to vulnerable young people through sexual exploitation and harmful sexual behaviour

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Support Practitioner

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27,924.41 per year

Liverpool

Full-time

30th January 2026

Support Practitioner

Job Reference: 00004518-1

Date Posted: 16 January 2026

Recruiter: YMCA Together

Location: Liverpool

Salary: £27,924.41

Role: Frontline jobs

Job type: Permanent

Work hours: Full Time

Job Description

Support Worker

Location: Liverpool L20

Salary: £27,924.41 per annum

Hours: 37.5hours per week, shifts from 7am-7pm including weekends and bank holidays

Job Type: Permanent/ Fixed Term

Shortlisting: 2nd Feb

Interview Date: 6th Feb

Application closing date: 30 January 2026

Why this role would be great for you

As a Support Worker at YMCA Together you will naturally be an empathetic and caring person wanting to provide unconditional support for those experiencing mental health issues. Your role as a Support Worker will be to create a safe environment that empowers residents to make positive changes in their lives. There are times in all our lives when we experience periods of crisis. Some of us need extra support to help us through these times, and hospital admission is not always the best option. Stepping Stones is a partnership with Mersey Care that provides eight beds of accommodation and support 24 hours a day, 7 days a week, for people in mental health crises.

What your week may look like

· Welcoming new residents in line with the service’s policies and procedures, carry out risk assessments and support people during their 7 day stay in service

· Ensuring the basic needs of residents are met including good quality accommodation and facilities, healthy food, advice and guidance

· Advocate for social inclusion of the people you support ensuring they are able to access health and financial support where required

· Maintaining excellent relationships with our key referrers, responding to referrals promptly and communicating daily with our Mersey Care providers

· Work alongside the people in our services to address their physical and mental health issues, including liaison with primary and secondary health teams

· Holding daily activities in service and encourage participation and involvement from the residents

· Carrying out the immediate support needs of residents as appropriate, providing crisis intervention where necessary and working with services

· Ensuring all health and safety and maintenance issues are raised in a timely manner

· Participating in team meetings, supervisions and reflective practice encouraging open, honest and transparent feedback where continuous improvement is encouraged.

· Being flexible and responsive to the changing needs of the service, ensuring our SHREK values runs through all of the work that you do

· Promoting a supportive and inclusive culture within the service, valuing people and their diversity.

What can we offer you

Working with YMCA Together comes will a whole host of benefits. We hope that people will find deep personal fulfilment and purpose by working with alongside people in our services. Our teams

are compassionate and supportive, fostering a strong sense of community. With opportunities for professional growth, YMCA together offers training to support your role and personal development. For a full list of benefits see here: Careers Page | YMCA Together

The skills we are looking for

· EXPERIENCE– Ideally you will have a background of working within a charity, community project and/or previous involvement in the mental health sector. You will have knowledge around supporting people with challenging and complex behaviours including substance misuse and Mental Health within a 24 hour residential support service

· KNOWLEDGE – A basic understanding of relevant and appropriate legislation, including welfare benefits and housing law. An understanding of health and safety requirements in the workplace

· COMMUNICATION – Excellent communication, fostering a respectful, collaborative and professional approach to the people who you work alongside ensuring confidentiality at all times

· EMPATHY and RESPECT – The ability to empower people to make positive changes, showing empathy whilst maintaining professional boundaries

· COMMITMENT – The ability to work in an innovative and solutions focused way, including reflecting and learning as you go, and a willingness to flex and adapt approaches as needed

· ORGANISATION – Strong time management and the ability to manage to prioritise tasks

· COMPUTER LITERACY – You will be IT literate and have experience of working with multiple software programs such as Microsoft Office and Outlook.

What is a nice to have

· NVQ/L2 in Health and Social Care or equivalent

· Experience of working within a psychologically informed working environment

· Knowledge of housing management and IT databases

· Awareness of benefits and how they work including Universal Credit and other welfare systems

Even if you don’t feel that you have all of the relevant skills and “nice to haves” we would still like to hear from you and invite you to fill out our application form.

YMCA Together is an equal opportunities employer, values diversity and is strongly committed to providing equal employment opportunities for all employees and all applicants for

employment. We welcome and encourage applications from everyone, regardless of age, disability, gender, ethnicity, religion and sexual orientation.

If you would like to apply for this role please click here APPLY NOW

To download a copy of our application form, please click here

If you would like to apply not directly through the website, please email your completed application form to recruitment@ymcatogether.org.uk

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Emotional Health Worker

HOMELESS LINK

Crawley, Sussex

Part-time

8th February 2026

Emotional Health Worker

Job Reference: 00004516-1

Date Posted: 16 January 2026

Recruiter: YMCA DownsLink Group

Website: https://www.ymcadlg.org/

Location: Crawley, Sussex

Salary: £26,765

Role: Frontline jobs

Job type: Contract

Duration: fixed term until 31 March 2027

Work hours: Part Time

Job Description

15 hours per week / £26,765 per annum pro rata / fixed term until 31 March 2027 / working two days a week; Tuesday 10am-6pm and Friday 10am-6pm

Application closing date: 8 February 2026

At YMCA DownsLink Group, our mission is to help children and young people have a fair chance to be who they want to be. We do this by providing a safe home, building life skills and self-confidence, and supporting emotional wellbeing and mental health.

Our Values - we do what’s right, we work with heart, and we build real connections - guide and shape how we show up for children and young people we support and for each other.

We are recruiting for an Emotional Mental Health Worker to support young people aged 11-25 living in Crawley and surrounding areas.

Mind The Gap Emotional Health Support offers young people an alternative way of accessing mental health support. The service offers support to young people who are struggling to find or engage with the right services. This support offer is youth-work based non-clinical support. Working primarily from Crawley Youth Advice Centre, you will deliver face-to-face sessions using evidence-based interventions to engage, educate and empower young people around issues affecting their emotional wellbeing.

Key responsibilities:

Offer seven sessions of support to each young person, including initial needs assessment and weekly sessions

Lead on facilitation of emotional well-being and psycho-educational groups

Support young people transitioning from specialist CAMHS/AMHS services

Work systemically with parents/carers, educators, and health professionals

Develop links with agencies and make appropriate referrals

Promote service user participation and voice

Comply with safeguarding, health & safety, data protection and EDI policies

Qualifications, knowledge, and experience

Knowledge of issues facing young people, especially those socially excluded

Experience in safeguarding children and young people

Ability to support appropriate mental health pathways

Training in emotional wellbeing interventions or qualification in youth work

Understanding of short-term support models

Please note that we are unable to offer a work permit or visa sponsorship for this role; applicants must already have the right to live and work in the UK independently.

An inclusive workplace We are committed to policies and practices of equity, diversity, and inclusion and to supporting our people to make sure our culture is consistent with this commitment.

Accessibility If you require assistance or have questions regarding the application process, please do contact us.

YMCA DLG requires all staff and volunteers to be committed to safeguarding and promoting the welfare of children and young people, and to respond proactively to safeguarding concerns.

Successful applicants will undergo a thorough background screening process, conducted by an accredited third-party provider. This includes an Enhanced DBS check (with Children’s and Adults’ Barred Lists) as well as comprehensive reference and activity check.

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Trustee

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London

Full-time

17th February 2026

Trustee

Job Reference: 00004522-1

Date Posted: 21 January 2026

Recruiter: Emmaus Greenwich

Location: London

Salary: On Application

Bonus/Benefits: This role is voluntary. Any travel expenses will be reimbursed.

Role: Volunteer jobs

Job type: Temporary

Work hours: Full Time

Job Description

Are you passionate about tackling homelessness and empowering individuals to rebuild their lives? Emmaus Greenwich is seeking dedicated individuals to join our Board of Trustees and help steer our vital work in London.

Who We Are:
Emmaus Greenwich provides a home, support, and meaningful work through our social enterprises, giving people experiencing homelessness a reason to get up in the morning and a path to regain independence.

Your Role as a Trustee:

Help shape our strategy and ensure goals align with our vision.

Provide governance and oversight, ensuring compliance and robust management.

Volunteer your time (meetings are held five times a year) and potentially get involved in projects.

Who We're Looking For:
We're keen to build a diverse board with skills in:

Finance & Business Development

Human Resources (HR)

Retail & Social Enterprise

Housing Law

GDPR (General Data Protection Regulation)

Time Commitment:

Trustees at Emmaus Greenwich serve for up to three terms of three years each. The Board meets every two months, both in person and online, and also comes together for an annual in-person strategy session, usually held in winter.

There are three internal sub-committees, each focusing on a specific area of the organisation’s work. These committees also meet every two months, either in person or online, and every trustee is expected to join at least one.

Ready to Get Involved?

Whether you're an experienced trustee or taking your first step at board level, we want to hear from you!

Join us in creating lasting change for those facing homelessness in our community!

Closing Date: 18th February 2026

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Rough Sleeping Outreach and Assessment Team Leader

HOMELESS LINK

Twickenham, London

Full-time

18th February 2026

Rough Sleeping Outreach and Assessment Team Leader

Job Reference: 16012026

Date Posted: 21 January 2026

Recruiter: SPEAR

Location: Twickenham, London

Salary: £38,500

Role: Project Manager/Officer jobs

Job type: Permanent

Work hours: Full Time

Job Description

At SPEAR, we’re proud to work in partnership with the London Boroughs of Richmond and Wandsworth to deliver a pioneering service that tackles rough sleeping and street homelessness. As a Rough Sleeping Outreach and Assessment Team Leader, you will play a central role in both our Street Outreach Service and the Council’s Assessment Hub, providing trauma-informed, person-centred support to people experiencing homelessness.

This is a leadership role with strong operational responsibilities, where you will guide and develop a team delivering outreach and assessment services to those sleeping rough. You will provide day-to-day supervision, ensure safe and effective rota cover, oversee high-quality assessments, and support planning and partnership working. By modelling a trauma-informed, person-centred approach, you will help your team build trust, connect people with the right services and long-term accommodation, and reduce the risk of homelessness recurring.

You’ll be part of a welcoming, values-driven charity committed to ending homelessness and supporting staff wellbeing. Benefits include:

- Generous holiday – 26 days plus public holidays (pro rata), rising by up to five extra days with length of service.
- Wellbeing & EAP – 24/7 Employee Assistance Programme with free counselling, money, and legal advice.
- Health support – Occupational health service and free annual eye test (with contribution towards glasses if required).
- Cycle to Work – Save on a new bike and accessories through salary sacrifice.
- Season ticket loan – Interest-free loan for annual travel passes.
- Moving house day – Extra day’s leave when you move home.
- Financial security – Life assurance (4x salary) and interest-free emergency staff loan.
- Family-friendly policies – Enhanced maternity and adoption pay, plus flexible working options.
- Career development – Ongoing training, learning, and progression opportunities.
- Blue Light Card – Discounts across a wide range of shops, restaurants, and services.

Rough Sleeping Outreach and Assessment Team Leader
Twickenham
£38,500 per annum

Want to know more about the role? Read the full Job Description now!4

ABOUT US

We are SPEAR, a charity working tirelessly to end homelessness across South West London and beyond.

We believe homelessness should be rare, brief, and non-recurring, and we work every day to make that a reality.

Our services include street outreach, assessment hubs, supported accommodation, and tenancy support, helping people move off the streets and into safe, secure housing. We take a person-centred, trauma informed approach, building trust and supporting people to achieve long-term stability and independence.

We are also committed to supporting our staff. At SPEAR, you’ll be part of a passionate, skilled, and diverse team, with opportunities for training, progression, and well-being support. Together, we are building stronger communities where everyone has a place to call home.

At SPEAR, we welcome and encourage applications from everyone, regardless of age, disability, gender, ethnicity, religion and sexual orientation. We are facing diverse problems, so we need diverse people to tackle them.

So, if you’re seeking your next challenge as a Rough Sleeping Outreach and Assessment Team Leader, please apply via the button shown. This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency.

Closing Date: 18th February 2026

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Van Driver - Glasgow and Scotland West

HOMELESS LINK

24,938.55 per year

West Scotland including Glasgow

Full-time

3rd February 2026

Van Driver - Glasgow and Scotland West
Job Reference: 00004525-1
Date Posted: 21 January 2026
Recruiter: Shelter
Location: West Scotland including Glasgow
Salary: £24,938
Role: Other jobs
Job type: Permanent
Work hours: Full Time
Job Description
We're looking for a polite and friendly individual with a full driving licence and the ability to undertake heavy lifting, to help us maximise sales and profit by collecting and distributing donations for our shops. This role is mainly to support stores in Glasgow and the surrounding areas.

Shelter Trading Limited is best known for its national network of charity shops and thriving Christmas card business. We've recently opened up a number of furniture stores, which, just like our existing charity shops, sell a range of new and donated items that generate significant income to help finance our cause.

Your key responsibilities:
Collect and deliver donated items, including large furniture and electrical items and assist with the redistribution of stock, fixtures and fittings between branches

Undertake house clearances and transfer appropriate donated goods to the shop

Carry out daily vehicle checks and maintain accurate mileage records

Always maintain a high standard of customer service and strict control of the security of goods collected, transported and delivered.

And what you'll need:
The positive and helpful attitude it takes to be an ambassador for Shelter

Excellent customer service skills and respect for people's property and donations

A full driving licence and a willingness to travel extensively within, and sometimes outside, the local area

The ability to adhere to health & safety policies both in the store and at external locations

Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.

Apply to be part of our team and be the change you want to see in society.
Benefits
We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.

Shelter helps millions of people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We’re here so no one has to fight bad housing or homelessness on their own.

We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit.

How to apply
Please click ‘Apply for Job’ below. You are required to submit a CV and a supporting statement.

Please provide specific examples of how you meet the criteria in the 'About you' section of this advert, following the STAR format, and ensure you demonstrate how you address the behaviours below throughout your responses:

We prioritise diversity and have an inclusive and open mindset
Any applications submitted without a supporting statement will not be considered
About Shelter Scotland
Home is a human right. It’s our foundation and where we thrive. Yet everyday millions of people are being devastated by the housing emergency.

We exist to defend the right to a safe home. Because home is everything.

We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve.

Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement. In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter Scotland. We welcome you on our journey to becoming truly anti-racist.

Safeguarding statement
Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.

Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.
Salary:£24,938.55 per annum
Location:West Scotland including Glasgow
Contract:Permanent
Hours:37.5 per week
Closing date:
Tuesday 3rd February 2026 at 11:30pm

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Project Worker

HOMELESS LINK

Leeds

Full-time

2nd February 2026

Project Worker

Job Reference: 00004523-1

Date Posted: 21 January 2026

Recruiter: GIPSIL

Location: Leeds

Salary: £27,098

Bonus/Benefits: Health plan, Company pension, Cycle to work scheme

Role: Frontline jobs

Job type: Permanent

Work hours: Full Time

Job Description

We are looking for someone with a passion to provide excellent services for young people, helping and advising them to achieve their potential and reach independence.

This role is part of Young People’s Housing Related Support Service Our Way Leeds (OWL), delivered by a consortia of service providers. The consortia have GIPSIL as the lead provider alongside Inspire North & Turning Lives Around. OWL provides a wide range of interventions to prevent homelessness, four types of supported housing and pre and post-tenancy support schemes for young people & young people leaving care including unaccompanied asylum seeker children. Young people can be single, young families or couples.

The main responsibilities of the post include:

Using strength-based, restorative and trauma informed practice putting young people at the centre of their support.

Work independently, often lone working for long periods, providing support in a 24/7 living environment for young people making the transition to independent living.

To facilitate support in order to ensure young people develop domestic skills, parenting skills, life skills, social skills and behaviour management skills, where appropriate, to sustain a tenancy and home.

Alongside the young person, professionals and close family members develop and implement a support plan and the risk assessment;

Play a critical role in ensuring there is smooth handover to the night support staff.

Who we are

GIPSIL works with children, young people, and families in the most disadvantaged communities in Leeds and Wakefield to provide them with the support and resources they need to thrive.

At GIPSIL, we believe that community is the foundation of success. We are proud to lead four consortiums, Our Way Leeds, Elevate, CHP and Engage. Each consortium addresses different vulnerable issues in Leeds and supports the community with programs designed to uplift and empower individuals who may be struggling. We strive to create an inclusive environment where everybody feels valued and heard.

As an organisation we are committed to the following principles in recruitment to ensure we can effectively achieve our aim of providing equal opportunities and safer recruitment;

We recruit for potential, not perfection

We are a values based recruiter

We value lived experience as a demonstration of capability for a role

We only utilise truly “essential” criteria in recruitment

We are committed to safer recruitment practice

To apply for this role click here to complete an online application form.

Closing Date: Monday, 2nd February 2026

Shortlisting: Tuesday, 3rd February 2026

Interviews: Tuesday, 17th February 2026

View Apply Now

Part-time Service Delivery Shift Leader for ShowerBox

HOMELESS LINK

15 per hour

London

Part-time

18th February 2026

Part-time Service Delivery Shift Leader for ShowerBox
Job Reference: 00004521-1
Date Posted: 21 January 2026
Recruiter: ShowerBox
Location: London
Salary: £15.00 Per Hour
Role: Frontline jobs
Job type: Contract
Work hours: Part Time
Job Description
We’re looking for a friendly, reliable and hands-on Service Delivery Shift Leader to help coordinate and oversee the smooth running of our Central London project based in Tottenham Court Road, for two Saturdays per month, with the possibility of picking up more Saturday shifts.
You’ll be responsible for taking the lead on setting up the Saturday service with another Shift Leader, managing the volunteer team, and ensuring a respectful, welcoming experience for all our guests.
Key Responsibilities:
Lead the setup and close-down of the shower service
Coordinate and support volunteers on the day
Ensure health and safety standards are upheld
Be the main point of contact for guests and volunteers
Record and provide service delivery data as required
Respond to any on-site issues with calm and care
Requirements:
Organised and dependable, with good communication skills
Experience leading a team of approx 20 volunteers each week
Physically able to assist with setup (lifting, connecting gas/water/power - training provided)
Experience of safeguarding processes and conflict management
Alignment with ShowerBox’s values of dignity, respect, and inclusivity
Experience supporting vulnerable adults e.g due to mental health, substance use, homelessness etc
Preferable experience:
Full UK driving license preferred
Certified First Aider
About ShowerBox
ShowerBox provides free mobile shower services for people experiencing homelessness and hygiene poverty – offering dignity, care, and a safe space for anyone who needs it. Our Central London project is our busiest – over 300 guests visit each Saturday and around 70 - 90 guests have showers. We couldn’t do it without our amazing team of 20+ volunteers each week.
Please send your CV and cover letter demonstrating your relevant experience and suitability for the role to
sarahlamptey@showerbox.org with ‘Service Delivery Shift Leader Application’ in the subject line.
Closing Date: 18th February 2026

View Apply Now

Night Support Mentor

HOMELESS LINK

24,500 per year

Luton, Bedfordshire

Full-time

20th February 2026

Night Support Mentor

Job Reference: 300359HLL

Date Posted: 22 January 2026

Recruiter: Social Interest Group

Location: Luton, Bedfordshire

Salary: £24,500

Role: Frontline jobs

Job type: Contract

Work hours: Full Time

Job Description

Due to the nature of the service, it is an occupational requirement that the post holder is female and the post is therefore exempt from the provisions of the Equality Act 2010 in terms of Schedule 9, Part 1, and Paragraph 1 of the Act.

We are looking for a dedicated Night Support Mentor to join us in delivering a person centred and bespoke trauma informed support to vulnerable women in Luton. This new service will provide a safe, secure, and nurturing environment for women facing sexual exploitation and substance dependency – a place they can truly call home. Through stable, person-centred care, you'll play a vital role in empowering women to rebuild their lives and embrace brighter futures.

In this role, as a Night Support Mentor, you will work within a 24 hour service which provided person centred support to our residents, working to ensure the safety and wellbeing. Our residents have experienced multiple forms of exclusion, such as historical/ongoing abuse, involvement in the criminal justice system, mental health challenges, drug and/or alcohol dependency and enduring high levels of violence and coercion. You will build trusting professional relationships with residents, helping them to achieve their goals and aspirations which could be through tailored one to one sessions, group sessions, in and out of service activities, and general wellbeing check ins. Your role will focus on empowering our residents to take control over their lives and meet their personal goals

Responsibilities include:

Holding a caseload, conducting key work sessions which are personable to resident needs

Carry out regular welfare checks, safeguarding checks, and general living checks

Encourage residents to take part in activities and events both within the service and the community

Keep support plans up to date on a regular basis

Work closely with the rest of the team to provide overall excellent service delivery, this may mean also supporting with their caseloads, and other tasks as necessary

Building trusting professional relationships with residents, helping them to achieve their goals and aspirations which could be through tailored one to one sessions, group sessions, in and out of service activities, and general wellbeing check ins.

Focusing on empowering our residents to take control over their lives and meet their personal goals

Location: Luton. Unfortunately, this service does not have step free access.

Salary: £24,500

Shift Pattern: Fixed Term contract until May 2028. 37.5 hours per week Monday to Sunday on a rota which can range between 20:30 - 8:00 You may be required to work outside these hours dependent on service and resident requirements including weekends and bank holidays.

About You

We are passionate about working in a supportive, solution focused and trauma informed way to support our residents and participants to make and sustain positive change. The successful candidate will work as part of a team to deliver exceptional support to women at a particularly challenging time in their lives. We are looking for passionate, motivated and proactive individuals who are dedicated to making a positive difference.

Due to the nature of the service, it is an occupational requirement that the post holder is female and the post is therefore exempt from the provisions of the Equality Act 2010 in terms of Schedule 9, Part 1, and Paragraph 1 of the Act.

Experience of working with people of complex backgrounds and/or a good understanding of the sector, particularly around multiple and complex needs

Ability to show empathy and compassion to our residents, and different challenges they face

Experience working with, or thorough understanding of, domestic abuse and the systemic barriers faced by women.

Ability to use, learn and adapt to IT at an intermediate level, including Microsoft and other software programs

Ability and willingness to show flexibility of working patterns, responding to the needs of the service and residents

Ability to promote the service and provide outreach-based provision, with an ability to liaise and work effectively in partnership with stakeholders

Understanding of the different needs people with multiple and complex needs have and be aware of the social marginalisation that can be attached to people who face personal challenges

Alignment with our values of Ambition, Empowerment, Inclusivity, and Transparency

Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.

What we Offer

25 days (Full time equivalent) annual leave, increasing with the length of service

Employer Pension Contribution

Eligibility to register with Blue Light Discount Card

Access to discounted tickets for music events, shows, sports and more

Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing at work

Training and Development, including access to courses, upskilling, and progression plans

Employee Assistance Programme, including counselling

Life Assurance Scheme

Cycle-to-work scheme

Annual Staff Awards

EDI Ambassador programme

About Social Interest Group (SIG)

SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings, probation settings, and hospitals. We do so across London, Brighton, Bedfordshire, Luton, Kent and Liverpool. Our goal is to transform lives through empowering change.

We believe good care and support improves lives with the vision to create healthier, safer, and more inclusive communities. Join us on our mission to empower independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital, and off the streets.
Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group.

Additional Information

Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.

Please note that as part of our process, we complete an enhanced DBS check, some roles may require further vetting. We encourage applicants from all backgrounds. If you have any questions regarding this, please contact us on the details below.

For Recruitment related enquiries, or if you need support with making your application for example due to learning needs or a disability, please email recruitment@socialinterestgroup.org.uk or call our central office on 020 3668 9270 to request a call back. Please note that this will take you through to our Central Administration team, who will then communicate your enquiry with us and we will arrange to call you back.

Unfortunately, we are unable to provide sponsorship, please ensure you have full right to work in the UK prior to applying to our positions.
Additional information on our company policies including Gender Pay, Equality and Diversity, Company Benefits and our Candidate Privacy Policy can be found on our
website.

Care | Support | Social Work | Social Worker | Support Staff | Homelessness Support | Complex Needs | Mental Health | Substance Use | Alcohol Dependency | Person Centred Support | Recovery | Independence | Housing Support | 24 hour Service | Night Shift Support

Closing Date: 20th February 2026

View Apply Now

Night Supervisor

HOMELESS LINK

34,000 per year

London

Full-time

17th February 2026

Night Supervisor

Job Reference: 299309HLL

Date Posted: 22 January 2026

Recruiter: Social Interest Group

Location: London

Salary: £34,000

Role: Frontline jobs

Job type: Permanent

Work hours: Full Time

Job Description

Lead a team as a Night Supervisor. leading the night team in a service which runs to deliver high quality, trauma informed services to residents, participants, and staff. You will lead in ensuring the service runs smoothly, safely, and that night support staff are well supported. You will line manage frontline care and support staff, including night concierge services, within a service that specialises in supporting people who have experienced homelessness, substance use, mental health, and/or offending backgrounds. We work collaboratively with commissioners, partners, and communities to provide psychologically informed environments (PIE) that support recovery, reablement and sustainable independence. We are looking for a Night Supervisor who is driven to provide high quality, effective and person centred support to staff, colleagues, residents and participants. This role will support Service Managers to ensure high standards of service quality, performance, and improvement are delivered on the night rota by encouraging productivity and engagement of night staff.

Some Key Responsibilities Include:

Support the delivery of high quality, trauma informed night services, ensuring services run smoothly, safely, and in line with organisational standards

Line manage and support frontline night staff, including night concierge services, fostering a supportive leadership culture focused on staff wellbeing, learning, and development

Work closely with Service Managers to maintain high standards of service quality, performance, and continuous improvement

Encourage productivity, engagement, and wellbeing of night staff through regular check-ins, service visits, spot checks, and ongoing team meetings and training to support staff development.

Provide high quality, person centred support to staff, residents, and participants, including working effectively with people with multiple and complex needs and diverse communities

Demonstrate strong teamwork and communication skills, ensuring effective and timely handovers between day and night teams to support seamless service delivery

Lead, motivate, and manage teams effectively, with or without prior formal people management experience

About You

We’re looking for someone who understands the importance of compassion, routine and safety especially at night and who’s ready to make a difference in a calm, consistent way. Whether you’ve worked in supported housing before or bring transferable skills from another role, what matters most is if you’re dependable, care about people and want to make a difference during quieter hours. Furthermore we look for:

Understanding and/or experience to provide high quality, person centred support

Ability to work independently and taking responsibility for the night service

You will require excellent communication skills with residents, colleagues and external partners to build positive and respectful relationships

Understanding the importance of diversity, equity and inclusion in everything you do

You have the ability to stay calm and supportive in a fast paced and constantly changing environment

Ability to use, learn and adapt to IT at an intermediate level, including Microsoft and other software programs

Ability to take a compassionate, non judgmental approach when helping others

You share our values of Ambition, Empowerment, Inclusivity, and Transparency in your everyday work

Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.

Location: Royal Borough of Kensington and Chelsea (RBKC), the service is a short walk from Ladbroke Grove (Circle and Hammersmith) station. Unfortunately, this service does not have step free access.

Salary: £34,000

Shift Pattern: 37.5 hours per week, Monday to Sunday, 4 days on, 3 days off. This is a night shift role on a rolling rota, which includes weekends and bank holidays, meaning weekly hours may vary slightly. The exact working hours for the night shifts will be discussed later in the recruitment process. You may be required to work outside these hours as per service requirements.

What we Offer

25 days (Full time equivalent) annual leave, increasing with the length of service

Employer Pension Contribution

Eligibility to register with Blue Light Discount Card

Access to discounted tickets for music events, shows, sports and more

Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing at work

Training and Development, including access to courses, upskilling, and progression plans

Employee Assistance Programme, including counselling

Life Assurance Scheme

Cycle-to-work scheme

Annual Staff Awards

EDI Ambassador programme

About Social Interest Group (SIG)

SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings, probation settings, and hospitals. We do so across London, Brighton, Bedfordshire, Luton, Kent and Liverpool. Our goal is to transform lives through empowering change.

We believe good care and support improves lives with the vision to create healthier, safer, and more inclusive communities. Join us on our mission to empower independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital, and off the streets.
Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group.

Additional Information

Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.

Please note that as part of our process, we complete an enhanced DBS check, some roles may require further vetting. We encourage applicants from all backgrounds. If you have any questions regarding this, please contact us on the details below.

For Recruitment related enquiries, or if you need support with making your application for example due to learning needs or a disability, please email recruitment@socialinterestgroup.org.uk or call our central office on 020 3668 9270 to request a call back. Please note that this will take you through to our Central Administration team, who will then communicate your enquiry with us and we will arrange to call you back.

Unfortunately, we are unable to provide sponsorship, please ensure you have full right to work in the UK prior to applying to our positions.
Additional information on our company policies including Gender Pay, Equality and Diversity, Company Benefits and our Candidate Privacy Policy can be found on our
website.
Closing Date: 17th February 2026

View Apply Now

Night Recovery Worker

HOMELESS LINK

Croydon, London

Full-time

20th February 2026

Night Recovery Worker

Job Reference: 300383HLL

Date Posted: 22 January 2026

Recruiter: Social Interest Group

Location: Croydon, London

Salary: £27,000

Role: Frontline jobs

Job type: Contract

Work hours: Full Time

Job Description

About the Role

We’re hiring a Night Recovery Worker to join our Croydon team, a 24/7, 27 bed residential service providing support to people with forensic mental health needs, complex needs, and dual diagnosis. You’ll provide person centred support to help residents overcome challenges and achieve their goals through tailored support plans, activities and partnership working. The service offers psychologically informed housing and resettlement support as part of our wider forensic mental health step down services. You’ll play a vital role in residents’ rehabilitation and reintegration, ensuring the night service runs smoothly through welfare checks, resident support, administrative tasks, and clear handovers with day staff and managers.

Some key responsibilities include:

Being the main support worker for a group of residents, helping to create and update their support and risk plans.

Provide advice, guidance, information, and life skills training to residents and participants, while carrying out welfare checks and ensuring the night service runs smoothly

Support residents and participants to take correct medication if needed.

Help residents understand their rights, build confidence, and become more independent as they return to the community.

Notice when someone’s mental health is getting worse and take action to stop things from reaching a crisis.

Follow safeguarding procedures and report any concerns when needed.

Support residents with taking their medication and keep accurate records. Build good working relationships with colleagues and outside agencies.

About You

We're looking for a compassionate, motivated, and proactive individual with a commitment to delivering high quality, person centred support. You thrive in fast paced environments and adapt well to changing situations, maintaining a non judgmental and trauma informed approach. Your ability to build meaningful, effective relationships with people from diverse backgrounds, while respecting and promoting equality, diversity, and inclusion, sets you apart.

Ability to complete administrative duties, ensuring confidentiality, and maintain high standards of service provision in line with organisational values to deliver a safe, effective, caring and responsive service.

Experience working with people with complex backgrounds, including ex-offenders, mental health, substance misuse, or challenging behaviour and an understanding of housing and social needs.

Ability to show empathy and compassion to our residents, and different challenges they face

Ability to use, learn and adapt to IT at an intermediate level, including Microsoft and other software programs

Ability and willingness to show flexibility of working patterns, responding to the needs of the service and residents

Ability to promote the service and provide outreach-based provision, with an ability to liaise and work effectively in partnership with stakeholders

Understanding of the different needs people with multiple and complex needs have and be aware of the social marginalisation that can be attached to people who face personal challenges

Alignment with our values of Ambition, Empowerment, Inclusivity, and Transparency

Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.

Job Title: Night Recovery Worker

Location: Based within Croydon. Please be kindly aware there is no step-free access at this location or at some of our other sites. The building is approximately a 10 minute walk from East Croydon Station.

Salary: £27,000

Shift Pattern: 37.5 hours per week, Monday to Sunday, working 12.5 hour shifts on a rota 20:30 to 08:00. You may be required to work bank holidays in line with the needs of the service.

What we Offer

25 days (Full time equivalent) annual leave, increasing with the length of service

Employer Pension Contribution

Eligibility to register with Blue Light Discount Card

Access to discounted tickets for music events, shows, sports and more

Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing at work

Training and Development, including access to courses, upskilling, and progression plans

Employee Assistance Programme, including counselling

Life Assurance Scheme

Cycle-to-work scheme

Annual Staff Awards

EDI Ambassador programme

About Social Interest Group (SIG)

SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings, probation settings, and hospitals. We do so across London, Brighton, Bedfordshire, Luton, Kent and Liverpool. Our goal is to transform lives through empowering change.

We believe good care and support improves lives with the vision to create healthier, safer, and more inclusive communities. Join us on our mission to empower independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital, and off the streets.
Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group.

Additional Information

Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.

Please note that as part of our process, we complete an enhanced DBS check, some roles may require further vetting. We encourage applicants from all backgrounds. If you have any questions regarding this, please contact us on the details below.

For Recruitment related enquiries, or if you need support with making your application for example due to learning needs or a disability, please email recruitment@socialinterestgroup.org.uk or call our central office on 020 3668 9270 to request a call back. Please note that this will take you through to our Central Administration team, who will then communicate your enquiry with us and we will arrange to call you back.

Unfortunately, we are unable to provide sponsorship, please ensure you have full right to work in the UK prior to applying to our positions.
Additional information on our company policies including Gender Pay, Equality and Diversity, Company Benefits and our Candidate Privacy Policy can be found on our
website.
Closing Date : 20th February 2026

View Apply Now

Support Mentor

HOMELESS LINK

24,500 per year

Luton, Bedfordshire

Full-time

15th February 2026

Support Mentor

Job Reference: 300362HLL

Date Posted: 22 January 2026

Recruiter: Social Interest Group

Location: Luton, Bedfordshire

Salary: £24,500

Role: Frontline jobs

Job type: Contract

Work hours: Full Time

Job Description

Due to the nature of the service, it is an occupational requirement that the post holder is female and the post is therefore exempt from the provisions of the Equality Act 2010 in terms of Schedule 9, Part 1, and Paragraph 1 of the Act.

We are looking for a dedicated team to deliver person centred and bespoke trauma informed support to vulnerable women in Luton. This new service will provide a safe, secure, and nurturing environment for women facing sexual exploitation and substance dependency – a place they can truly call home. Through stable, person-centred care, you'll play a vital role in empowering women to rebuild their lives and embrace brighter futures.

In this role, as a Support Mentor, you will work within a 24 hour service which provided person centred support to our residents, working to ensure the safety and wellbeing. Our residents have experienced multiple forms of exclusion, such as historical/ongoing abuse, involvement in the criminal justice system, mental health challenges, drug and/or alcohol dependency and enduring high levels of violence and coercion. You will build trusting professional relationships with residents, helping them to achieve their goals and aspirations which could be through tailored one to one sessions, group sessions, in and out of service activities, and general wellbeing check ins. Your role will focus on empowering our residents to take control over their lives and meet their personal goals

Responsibilities include:

Holding a caseload, conducting key work sessions which are personable to resident needs

Carry out regular welfare checks, safeguarding checks, and general living checks

Encourage residents to take part in activities and events both within the service and the community

Keep support plans up to date on a regular basis

Work closely with the rest of the team to provide overall excellent service delivery, this may mean also supporting with their caseloads, and other tasks as necessary

Building trusting professional relationships with residents, helping them to achieve their goals and aspirations which could be through tailored one to one sessions, group sessions, in and out of service activities, and general wellbeing check ins.

Focusing on empowering our residents to take control over their lives and meet their personal goals

About You

We are passionate about working in a supportive, solution focused and trauma informed way to support our residents and participants to make and sustain positive change. The successful candidate will work as part of a team to deliver exceptional support to women at a particularly challenging time in their lives. We are looking for passionate, motivated and proactive individuals who are dedicated to making a positive difference.

Due to the nature of the service, it is an occupational requirement that the post holder is female and the post is therefore exempt from the provisions of the Equality Act 2010 in terms of Schedule 9, Part 1, and Paragraph 1 of the Act.

Experience of working with people of complex backgrounds and/or a good understanding of the sector, particularly around multiple and complex needs

Ability to show empathy and compassion to our residents, and different challenges they face

Experience working with, or thorough understanding of, domestic abuse and the systemic barriers faced by women.

Ability to use, learn and adapt to IT at an intermediate level, including Microsoft and other software programs

Ability and willingness to show flexibility of working patterns, responding to the needs of the service and residents

Ability to promote the service and provide outreach-based provision, with an ability to liaise and work effectively in partnership with stakeholders

Understanding of the different needs people with multiple and complex needs have and be aware of the social marginalisation that can be attached to people who face personal challenges

Alignment with our values of Ambition, Empowerment, Inclusivity, and Transparency

Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria

Location: Luton. Unfortunately, this service does not have step free access.

Salary: £24,500

Shift Pattern: Fixed Term contract until May 2028. 37.5 hours per week Monday to Sunday on a rota which can range between 08:00 - 20:00 You may be required to work outside these hours dependent on service and resident requirements including weekends and bank holidays.

What we Offer

25 days (Full time equivalent) annual leave, increasing with the length of service

Employer Pension Contribution

Eligibility to register with Blue Light Discount Card

Access to discounted tickets for music events, shows, sports and more

Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing at work

Training and Development, including access to courses, upskilling, and progression plans

Employee Assistance Programme, including counselling

Life Assurance Scheme

Cycle-to-work scheme

Annual Staff Awards

EDI Ambassador programme

About Social Interest Group (SIG)

SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings, probation settings, and hospitals. We do so across London, Brighton, Bedfordshire, Luton, Kent and Liverpool. Our goal is to transform lives through empowering change.

We believe good care and support improves lives with the vision to create healthier, safer, and more inclusive communities. Join us on our mission to empower independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital, and off the streets.
Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group.

Additional Information

Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.

Please note that as part of our process, we complete an enhanced DBS check, some roles may require further vetting. We encourage applicants from all backgrounds. If you have any questions regarding this, please contact us on the details below.

For Recruitment related enquiries, or if you need support with making your application for example due to learning needs or a disability, please email recruitment@socialinterestgroup.org.uk or call our central office on 020 3668 9270 to request a call back. Please note that this will take you through to our Central Administration team, who will then communicate your enquiry with us and we will arrange to call you back.

Unfortunately, we are unable to provide sponsorship, please ensure you have full right to work in the UK prior to applying to our positions.
Additional information on our company policies including Gender Pay, Equality and Diversity, Company Benefits and our Candidate Privacy Policy can be found on our
website.
Closing Date: 15th February 2026

View Apply Now

Trustee

HOMELESS LINK

Oxford, Oxfordshire

Part-time

20th February 2026

Trustee

Job Reference: 00004530-1

Date Posted: 22 January 2026

Recruiter: Response

Location: Oxford, Oxfordshire

Salary: On Application

Role: Volunteer jobs

Job type: Permanent

Work hours: Part Time

Job Description

In every part of our society, from classrooms to boardrooms and from football pitches to building sites, more people need support for their mental health. At Response, we are rising to the challenge and putting the person first. We need you to help us achieve that.

Who we are looking for:

You would play a vital role in the leadership of our fantastic organisation ensuring effective delivery of our strategy. A genuine interest and commitment to the organisation's Mission, Values and Strategic Goals is essential along with an understanding of compliance, risk management and operational best practice.

We are seeking a few individuals with experience at a senior leadership level in at any of the following areas:

Housing, Accommodation and Tenancy Management

Knowledge of supported housing operations

Understanding of housing regulations, compliance and safeguarding

Experience managing tenancies or accommodation services

Asset and Property Management

Oversight of property portfolios or maintenance strategies

Experience with capital projects, repairs, and long-term asset planning

Understanding of health & safety and building compliance IT and Digital Transformation

Digital transformation, cloud systems, or data strategy

Cybersecurity, information governance, or digital service delivery

Experience modernising organisational infrastructure or digital tools

What you will do:

Ensure legal, regulatory and constitutional compliance: including charity law, governing documents, relevant legislation, and integrity in decision‑making.

Provide strategic leadership oversight: setting mission, strategic goals, overseeing key organisational decisions and performance.

Oversee governance structures and risk management: ensuring appropriate systems of control, risk frameworks and delegation arrangements are in place.

Actively engage with the organisation: building relationships, visiting services, participating in committees, and contributing skills, ideas, and time.

As a large organisation, we need Trustees who can invest a suitable amount of time, on a flexible basis, each month. As a guide, a Trustee could be investing around 5 hours a month to RESPONSE (to include the formal board meetings, which take place bi-monthly). However, if you are unable to commit to this time, we would still like to speak to you about what you can offer!

About Us:

For 60 years, RESPONSE has been pioneering mental health supported housing services for over 500 adults and hundreds of Young People across West Berkshire, Oxfordshire and Buckinghamshire.

Mental health and multiple disadvantage is the common thread through all our services. We deliver this through enabling individuals to live safely and well in communities, offering housing, psychologically informed care, life skills and support in developing social connections. We provide a sliding scale of support - from prevention interventions in local communities to intensive support for serious mental illness in our CQC registered care home. Our approach positions us as a support and care organisation first with housing as an enabler, not the product.

Our AMBITION is illustrated in our numerous NHS and Council contracts and turnover of around £18m, meaning we’re well-placed to deliver life changing services in the community, with our high quality support and stable homes.

How to Apply:

Response will continue to build an inclusive culture that encourages, supports, and celebrates the diverse voices of our employees and individuals accessing our services. We are proud of our commitment to diversity and inclusion and welcome applicants from under represented backgrounds. For further information and to find out how to apply please visit the RESPONSE website: www.response.org.uk. Alternatively, if you would like to arrange an initial informal conversation with Nicola Leavesley (CEO) please contact Claire Pouncey, Executive PA on claire.pouncey@response.org.uk

Closing Date: 21st February 2026

HOMELESS LINK

93 roles available

Support & Progression Volunteer, Owlet Grange, Bradford

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Team Leader Homeless Service

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Support and Progression Volunteer, Barnsley

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Support Worker

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Gym Volunteer, Coates Street, Bradford

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Audit, Compliance and Safety Officer

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Support and Progression Volunteer, Coates Street, Bradford

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Garden Coordinator

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Overnight Homeless Shelter Worker - Bank/Casual

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Night Shelter Manager

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Gardening Volunteer, Sunderland

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Housing Advice & Support Team – Case Worker

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Independent Living Skills Volunteer, Owlet Grange, Bradford

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Deputy Service Manager

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Finance Officer

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Trustee

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What is SHARP?

What will you be doing?

What are we looking for?

What difference will you make?

Before you apply

Independent Living Skills Volunteer, Aldo House, Bradford

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Relief Bank - Cleaner

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Relief Bank - Support and Recovery Worker

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Night Support Mentor

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Home and a Job Volunteer, Aldo House, Bradford

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Home and a Job Volunteer, Owlet Grange, Bradford

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Overnight Homeless Shelter Worker

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Project Worker - London (Euston)

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Night Shelter Manager - Bank/Casual

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Support & Progression Volunteer, Aldo House, Bradford

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Volunteer for Homelessness Day Centre

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Floating Support Worker

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People and Culture Business Partner – Organisational Change Generalist

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Complex Needs Support Worker - Housing

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Volunteer support worker and community researcher

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Women's Homeless Shelter Worker (Evenings)

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Service Manager

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Independent Living Skills, Coates Street, Bradford

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Deputy Service Manager

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Rough Sleeper Navigator

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Support Mentor