HOMELESS LINK

30,170.22 per year

Liverpool

Full-time

Team Leader Homeless Service

Job Reference: 00004261-1
Date Posted: 19 September 2025
Recruiter: YMCA Together
Location: Liverpool
Salary: £30,170.22
Role: Frontline jobs
Job type: Permanent
Work hours: Full Time

Job Description

Team Leader

Location: Liverpool L3

Salary: £30,170.22 per annum

Hours: 37.5hours per week, shifts from 7am-7pm including weekends and bank holidays

Job Type: Permanent

Why this role would be great for you

Based in Leeds Street your role will be to provide an additional level of operational leadership in the service that ensures that staff are supported to grow and develop within their role. To support the Service Managers to carry out their duties in delivering a service of excellence. To ensure that the support and link work team understand the principles of a Psychologically informed environment and that they are supported to deliver a high level of quality to those that they work alongside.

What your week may look like

· Maintain excellent communication with YMCA Together Management team

· Managing a small caseload of service users

· Attend, or in the absence of service managers, hold fortnightly team meeting

· Lead on the delivery of a forward-thinking support service that proactively meets the needs of those that live within the service.

· Work with the management team to ensure that all health and safety checks are completed and that as a service it is fully compliant in this area.

· Prepare for QAASU inspections as required.

· Identify any training needs within the support team and address these alongside the L and D department.

· Holistically look at the Hostel and liaise with the housing team to ensure that it meets the criteria of a psychologically informed Environment

· Lead on reflective practise or commit to the 6-month CAT training course to ensure that this can take place.

· Actively lead on managing the rota and ensuring that the service can fully operate while managing any staff absences/AL.

· Work alongside the Leadership team to Monitor the safe and effective delivery of needle exchange within the service ensuring that a high quality of harm reduction advice and support is available to all residents.

Working closely with the Support Manager, you will support them to:

· To compile and collate monthly reports on KPI’s

· Ensure YMCA Together complies with contractual requirements

· To give informed opinions and make recommendations regarding support, housing and HR issues that impact on the service, Service Users and staff team.

· To make recommendations to the Support Manager on the development of the service which involve any financial commitments or alterations to service delivery

· Ensuring all health and safety and maintenance issues are raised in a timely manner

· Being flexible and responsive to the changing needs of the service, ensuring our SHREK values runs through all of the work that you do

· Promoting a supportive and inclusive culture within the service, valuing people and their diversity.

· Attend and meaningfully contribute to weekly communication meetings with the Support Manager, submitting reports on request

You will be Representing YMCA Together

· Attending meetings both internal and external

· Attending stakeholder days, forums and other external events

· Represent YMCA Together at regional and national level from time to time

· Develop relationships with partner agencies, referral agencies and all other stakeholders.

Your Line Management and HR responsibilities

· Support and develop the capacity and motivation of the team to deliver an innovative and high-quality support and housing service

· Line manages 4 team members.

· Collate data on the performance of the service and team and make recommendations to the Support Manager to ensure the service achieves its KPI’s

· Allocation of Service Users to support workers to ensure the residents have the most appropriate support worker assigned

· Ensure the induction of new staff to the service.

You will Work with Service Users

· Case work a small caseload of service users

· Encourage involvement and participation from residents in the development, running and shaping of the service.

You will ensure the Health and Safety of your service

· Liaise with emergency services

· Always ensure the safety of yourselves and others on the premises in which you work

· Ensure the buildings meet legislation requirements.

Building your Team

· Develop trusting and secure working relationships with colleagues, sharing information and expertise, covering absence and working together to deliver high quality services.

· Maintain contacts with local statutory and voluntary agencies and organisations attending/ representing YMCA Together at relevant local community forums, seminars and conferences as required.

· Contribute to the organisations formulation of policy and procedures

· Attend and participate in team meetings to ensure good communications and liaison with colleagues

· Prepare for and attend supervision and appraisal sessions with the Support Manager taking direction as appropriate and contributing to the development of both you and the service.

General

· Undertake own administrative services

· Uphold and develop YMCA Together Equal opportunities and Diversity policy of anti-discriminatory practices across all services

· Adhere to Protection from abuse policy

· Report and log all safeguarding incidents

· Observe and ensure compliance with the professional boundaries and data protection policy.

What can we offer you

Working with YMCA Together comes will a whole host of benefits. We hope that people will find deep personal fulfilment and purpose by working with alongside people in our services. Our teams are compassionate and supportive, fostering a strong sense of community. With opportunities for professional growth, YMCA together offers training to support your role and personal development.

For a full list of benefits see here: Careers Page | YMCA Together

· Prepare for and attend supervision and appraisal sessions with the Support Manager taking direction as appropriate and contributing to the development of both you and the service.

General

· Undertake own administrative services

· Uphold and develop YMCA Together Equal opportunities and Diversity policy of anti-discriminatory practices across all services

· Adhere to Protection from abuse policy

· Report and log all safeguarding incidents

· Observe and ensure compliance with the professional boundaries and data protection policy.

·

What can we offer you

Working with YMCA Together comes will a whole host of benefits. We hope that people will find deep personal fulfilment and purpose by working with alongside people in our services. Our teams are compassionate and supportive, fostering a strong sense of community. With opportunities for professional growth, YMCA together offers training to support your role and personal development.

For a full list of benefits see here: Careers Page | YMCA Together

The skills we are looking for

· EXPERIENCE– We hope you have experience of working in a setting supporting people with multiple and complex needs who have experienced a period of homelessness

Experience of leadership and managing a team. If you also had Experience of delivering training and experience of supervising staff, that would be great

· KNOWLEDGE – We are looking for someone with

o A working knowledge of housing legislation, Health & Safety, protection of vulnerable adults, safeguarding,

o A comprehensive working knowledge of the latest best practice in:

o Risk Assessments

o Creative support planning

o Welfare Reform

o Human Resource Management

o Supporting complex needs

· COMMUNICATION – Excellent communication, fostering a respectful, collaborative and professional approach to the people who you work alongside ensuring confidentiality at all times

· EMPATHY and RESPECT – The ability to empower people to make positive changes, showing empathy whilst maintaining professional boundaries

· COMMITMENT – The ability to work in an innovative and solutions focused way, including reflecting and learning as you go, and a willingness to flex and adapt approaches as needed

· ORGANISATION – Strong time management and the ability to manage to prioritise tasks

· COMPUTER LITERACY – You will be IT literate and have experience of working with multiple software programs such as Microsoft Office and Outlook.

What is a nice to have

· Qualification or working experience in homelessness, mental health or offending

· Recognised management or training related qualification

· Experience of working within a psychologically informed working environment

· Knowledge of housing management and IT databases

· Awareness of benefits and how they work including Universal Credit and other welfare systems

Even if you don’t feel that you have all of the relevant skills and “nice to haves” we would still like to hear from you and invite you to fill out our application form.

YMCA Together is an equal opportunities employer, values diversity and is strongly committed to providing equal employment opportunities for all employees and all applicants for employment. We welcome and encourage applications from everyone, regardless of age, disability, gender, ethnicity, religion and sexual orientation.

To download a copy of our application form, please click here

If you would like to apply not directly through the website, please email your completed application form to recruitment@ymcatogether.org.uk

View Apply Now

Support and Progression Volunteer

HOMELESS LINK

Barnsley, Yorkshire

Part-time

Support and Progression Volunteer, Barnsley

Job Reference: 00004264-1
Date Posted: 22 September 2025
Recruiter: Centrepoint
Location: Barnsley, Yorkshire
Salary: On Application
Role: Volunteer jobs
Job type: Permanent
Work hours: Part Time

Job Description

As a Support and Progression Volunteer (SPV) you’ll be part of the team that supports young people in one of our accommodation services. You will contribute to creating a friendly and welcoming atmosphere within one of our hostels, dealing with enquiries, and provide access, information and contribute to the support available to young people. You will be supporting the housing staff to run a tight ship, helping with the day-to-day tasks and activities involved in running a Centrepoint service. Role commitment:

CORE TASKS

We have core tasks that we want to work on with an amazing and passionate volunteer. These include:

Being a first point of contact for young people and visitors
Supporting residents meetings
Management of ingress/egress to the property, ensuring that only young people and visitors known to the service are allowed in/out
Managing in/out post and distribution of post to appropriate people
Managing appointments for young people, including issuing appropriate reminders to them
Administration duties e.g. letters to young people, Housing Benefit claims, supporting with reports and meeting notes, file maintenance, managing young people’s appointments, collecting service charges
Health and Safety – joint inspections with staff and ensuring electronic and hard copy systems are in place
Researching information such as job opportunities, training and apprenticeship courses for and with young people
Young people consultation work (supporting residents meetings, organising surveys)
Young people activities coordination – supporting the sitting up/access to, or facilitating activities for the young people to participate within the service or in the local area
Work cooperatively with other staff and volunteers
Observe and adhere to Centrepoint policies relevant to the team and be familiar with emergency procedures in case of fire, serious accident or violence.

WHAT WE’RE LOOKING FOR

ESSENTIAL

Ability to communicate confidently and clearly with young people, other volunteers and staff
Ability to remain calm when involved with challenging individuals and situations
Understanding of the issues – practical and emotional – facing young people
Understanding of the importance of teamwork and a strong commitment to being part of a team
Ability to develop a rapport with young people
Good communication skills, written and oral-good telephone manner
Able to use Microsoft Office
A commitment to demonstrating Centrepoint’s values
A commitment to complete the necessary volunteer training sessions

DESIRABLE

Understanding of mental health and resilience to cope with a range of individualised coping mechanisms and outbursts
Knowledge of provisional local to the service the role is based within
Skills and confidence with supporting independent living skills, e.g. managing money, shopping on a budget, cooking
What do we offer you?
Structured induction and training
Ongoing support and supervision from the Volunteering Team
Ongoing support and supervision from supervisor
Access to further training
Travel and other reasonable expenses reimbursed

View Apply Now

Support Worker

HOMELESS LINK

28,712 - 32,240 per year

Remote

Full-time

Support Worker

Job Reference: PDT
Date Posted: 28 August 2025
Recruiter: Your Place
Location: London
Remote Working: Some remote working possible
Salary: £28,712 to £32,240
Role: Frontline jobs
Job type: Permanent
Work hours: Full Time

Job Description

We're looking for a Support Worker to join Your Place and be part of our dedicated team to help us with our mission to solve homelessness in east London, one person at a time!

About the role

Based within the Personal Development team, this role is responsible for the service delivery of an effective, high-quality, person centred support service to residents with a range of multiple needs.

They will be the principal providers of support to residents in the Core service to build
hope, enable lasting change; supporting residents to instil independence and longterm sustainability, to ensure we mitigate as much as possible, a return to
homelessness.

The role will require shift work, including evenings and weekends.

Other responsibilities include

To be responsible to the Team Manager and Deputy Team Manager for the day-to-day delivery of the Core service.
Take a positive, trauma-informed approach to working with residents with complex needs and challenging behaviour.
Use motivational and asset based interviewing techniques to interview, assess and create support plans and risk assessments that address the needs of residents.
Supporting residents from point of entry into the service, working with them to support social (re-integration), enabling them to lead meaningful and purposeful lives.
Conduct regular reviews of support plans and risk assessments as required.
Take a pro-active approach in multi-disciplinary support required for residents.
Work within a Psychologically Informed Environment approach and strive to meet targets and deliver results.
Ensure a high standard of customer service is upheld
To attend team meetings and take part in service policy and planning.
To participate in team meetings, team review days and other meetings as agreed with the Team Manager.
To keep abreast of current housing legislation, welfare benefit legislations and other matters relevant to successful support and move on of residents.
To respond and process all referrals made to the Core service and ensure those accessing the service meet the service eligibility criteria.
To ensure all case work is properly recorded and all service offers and outcomes are entered clearly onto the case management system and to a high standard.
To actively collect follow up information with regards to the outcome of reconnections and report
To deal with the immediate support needs of the residents as appropriate.
To assess resident safety and develop risk management strategies with the resident and other involved services.
To ensure all service delivery policies and decisions made by the Team Manager or team are observed and followed through.
To keep accurate records and statistics on referrals, service outputs and outcomes etc.
To maintain a high standard of record keeping in the office and keep all financial and administrative systems including resident files in the office in an accurate and up-to-date manner in line with policy.
To ensure the results of all assessments and all service offers are entered clearly and in a timely fashion onto the case management system.
To liaise and collaborate effectively on a day-to-day basis with outside agencies including the police, social services and other statutory and voluntary agencies.
To build and maintain good working relationships with colleagues.
Ensure that all duties and services provided are in accordance with policies and procedures.
To comply with individual responsibilities, in accordance with work role for health and safety in the workplace.
To undertake such other duties within the competence of the post holder which may be required from time to time.

About you

Experience

A demonstrable level of experience and understanding of the range of approaches appropriate to working with challenging behaviour including current drug /or alcohol use, antisocial behaviour, offending and substance misuse
Experience of working with clients in a trauma-informed way with proven effectiveness
Demonstrate an understanding of statutory compliances and standards such health and safety, equal opportunities, data protection, particularly within a residential setting.
Demonstrate excellent customer service skills.
Using motivational interview techniques to produce and approach referrals, needs and risk assessments and support planning in a SMART manner.
Knowledge of Psychologically Informed Environments (PIE).
Demonstrable experience within local authority, voluntary, independent, charity or social housing sector
Successful track record of work with colleagues in order to achieve common goals
Working across agencies and / or partnership arrangements
Awareness of issues facing single people that experience homelessness or rough sleeping.

Skills & knowledge

IT skills and particularly Microsoft Office packages
Sound knowledge of working in casework management system (Salesforce/Inform/Pyramid).
Excellent time management and administrative skills
Sound knowledge in identifying and dealing with substance misuse issues
Sound knowledge and understanding of the issues affecting supported housing and vulnerable adult groups
Understanding of health and safety in a supported housing setting

Abilities

Ability and demonstrable experience of being able to develop good working relationships and rapport with residents and stakeholders.
Ability to motivate those with support needs to engage with meaningful activities
Evidence of effective de-escalation techniques.
Ability to interact and communicate effectively with a wide variety of people at all levels, maintaining professional boundaries
Ability to interpret and communicate the meaning of legislation, policy, guidance, research and information on best practice
Ability to work co-operatively to achieve goals
Ability to set up and work according to schedules

Personal qualities

Self-sufficient and highly organised with the ability to accomplish goals according to deadlines, and a flexibility and to juggle a variety of tasks
Ability to act on own initiative and effectively under own direction, as well as productively within a team
Strong sense of responsibility and accountability
Awareness of own training and support needs

Experience of using In-Form as a case management system.
Qualifications relevant to supporting vulnerable adults
Full current driving licence
Successful track record in developing services in response to changing needs and demands

About applying

When applying don't forget to answer the questions in our application process to tell us more about how you meet the skills, knowledge, and experience to be successful in this role.

At Your Place, we are passionate about creating an inclusive workplace that promotes and values diversity. We know through experience that the different ideas, perspectives and backgrounds create a stronger and more creative work environment that delivers better resident outcomes. We welcome applications irrespective of peoples age, disability, sex, gender, identity and gender expression, race or ethnicity, religion or belief, sexual orientation or other personal circumstances. We have policies and procedures in place to ensure that all applicants are treated fairly and consistently at every stage of the recruitment process, including the consideration of reasonable adjustments for people who have a disability.

This post is subject to an Enhanced DBS check and a right to work in the UK.

View Apply Now

Gym Volunteer

HOMELESS LINK

Bradford, Yorkshire

Part-time

View Apply Now

Audit, Compliance and Safety Officer

HOMELESS LINK

35,700 per year

London

Part-time

Audit, Compliance and Safety Officer

Job Reference: 289307HLL
Date Posted: 13 September 2025
Recruiter: Social Interest Group
Location: London
Salary: £35,700
Role: Office Support jobs
Job type: Contract
Work hours: Part Time

Job Description

Job Title: Audit, Compliance, and Safety Officer

Location: Central office based in Islington (Around 10 minute walk from Highbury and Islington Station). You will be based at Central office, but will regularly visit various services and have days you can work from home. Unfortunately Central Office alongside other services do not have step free access.

Salary: £35,700

Shift Pattern: 6 month fixed term contract working 22.5 hours per week Monday to Friday on a flexible basis around 09:00 - 17:00.

About the role

This is an exciting opportunity for you to join the Compliance, Risk, and Audit team, which consists of a Director, Head of Service, and three experienced officers.

You will play a vital role in supporting SIG's strategic direction through commitment to high standards of Governance, Regulatory Compliance, Risk Management and Continuous Improvement. You will contribute to maintaining a safe and transparent working environment which is also psychologically informed for our residents and participants, to help protect and empower our staff, residents, and participants.

Key Responsibilities include:

Review reported AINMs and Safeguarding alerts and work collaboratively with teams to implement effective remedial actions, supporting future mitigation
Conduct regular service visits and team meetings, focusing on safety reviews, training, and provide practical, informed guidance during these engagements
Manage data and analyse trends, creating high quality reports, which are clear and readable
Facilitate and support organisational complaints processes to ensure adherence to policy, timescale, and best practice
Investigate and lead on whistleblowing concerns and assist the audit and compliance team, champions, Managers, P&C and other relevant teams in acting appropriately on concerns raised and protecting the whistleblower

About you

We are looking for someone who wants to broaden or utilise their experience within Compliance, Audit and Safety, to support the organisation to ensure safety for all. You will have:

Previous experience in complaints and incident handling, safeguarding, data protection, and audits
Previous experience in governance systems and structures which could include auditing, risk management, investigations, and report writing
Previous experience in managing quality standards
Working knowledge of health and safety processes and procedures
IT Proficiency, ability to learn new software programs, and ability to confidently use and utilise Microsoft programs
Ability to write reports in a clear, readable format
Proven ability to juggle multiple tasks and competing priorities within a fast-paced environment and meet deadlines
Awareness and understanding of the impact of stigma and marginalisation on people who have multiple complex needs
Working knowledge and experience of up-to-date legislation in health and safety in care and support settings, and ability to continuously monitor
Alignment with our values of Ambition, Empowerment, Inclusivity, and Transparency

Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.

What we offer

25 days (Full time equivalent) annual leave, increasing with the length of service
Employer Pension Contribution
Eligibility to register with Blue Light Discount Card
Access to discounted tickets for music events, shows, sports and more
Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing at work
Training and Development, including access to courses, upskilling, and progression plans
Employee Assistance Programme, including counselling
Life Assurance Scheme
Cycle-to-work scheme
Annual Staff Awards
EDI Ambassador programme
Be part of an organisation which believes good care and support improves lives with the vision to create healthier, safer, and more inclusive communities.
Join an organisation with a mission to empower independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital, and off the streets.

We value and celebrate the unique backgrounds, perspectives and experiences of all of our employees. We have a team of staff ambassadors who volunteer to actively support us in fortifying our organisational value of Inclusivity. They embrace this unique opportunity to deliver awareness, events, and developments to our organisation to support us in ensuring our value of Inclusivity is embedded throughout the organisation.

SIG actively encourages applications from individuals from a diverse range of backgrounds, particularly lived experience; Naturally, we approach any emerging issues with empathy and sensitivity.

About Social Interest Group (SIG)

SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings, probation settings, and hospitals. We do so across London, Brighton, Bedfordshire, Luton, Kent and Liverpool. Our goal is to transform lives through empowering change.
Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group.

ADDITIONAL INFORMATION

Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.

Please note that as part of our process, we complete an enhanced DBS check, some roles may require further vetting. We encourage applicants from all backgrounds. If you have any questions regarding this, please contact us on the details below.

For Recruitment related enquiries, or if you need support with making your application for example due to learning needs or a disability, please email recruitment@socialinterestgroup.org.uk or call our central office on 020 3668 9270 to request a call back. Please note that this will take you through to our Central Administration team, who will then communicate your enquiry with us and we will arrange to call you back.

Unfortunately, we are unable to provide sponsorship, please ensure you have full right to work in the UK prior to applying to our positions.

Additional information on our company policies including Gender Pay, Equality and Diversity, Company Benefits and our Candidate Privacy Policy can be found on our website.

View Apply Now

Support and Progression Volunteer

HOMELESS LINK

Bradford, Yorkshire

Part-time

Support and Progression Volunteer, Coates Street, Bradford

Job Reference: 00004274-1
Date Posted: 22 September 2025
Recruiter: Centrepoint
Location: Bradford, Yorkshire
Salary: On Application
Role: Volunteer jobs
Job type: Permanent
Work hours: Part Time

Job Description

As a Support and Progression Volunteer (SPV) you’ll be part of the team that supports young people in one of our accommodation services. You will contribute to creating a friendly and welcoming atmosphere within one of our hostels, dealing with enquiries, and provide access, information and contribute to the support available to young people. You will be supporting the housing staff to run a tight ship, helping with the day-to-day tasks and activities involved in running a Centrepoint service. Role commitment:

CORE TASKS

We have core tasks that we want to work on with an amazing and passionate volunteer. These include:
Being a first point of contact for young people and visitors
Supporting residents meetings
Management of ingress/egress to the property, ensuring that only young people and visitors known to the service are allowed in/out
Managing in/out post and distribution of post to appropriate people
Managing appointments for young people, including issuing appropriate reminders to them
Administration duties e.g. letters to young people, Housing Benefit claims, supporting with reports and meeting notes, file maintenance, managing young people’s appointments, collecting service charges
Health and Safety – joint inspections with staff and ensuring electronic and hard copy systems are in place
Researching information such as job opportunities, training and apprenticeship courses for and with young people
Young people consultation work (supporting residents meetings, organising surveys)
Young people activities coordination – supporting the sitting up/access to, or facilitating activities for the young people to participate within the service or in the local area
Work cooperatively with other staff and volunteers
Observe and adhere to Centrepoint policies relevant to the team and be familiar with emergency procedures in case of fire, serious accident or violence.

WHAT WE’RE LOOKING FOR

ESSENTIAL

Ability to communicate confidently and clearly with young people, other volunteers and staff
Ability to remain calm when involved with challenging individuals and situations
Understanding of the issues – practical and emotional – facing young people
Understanding of the importance of teamwork and a strong commitment to being part of a team
Ability to develop a rapport with young people
Good communication skills, written and oral-good telephone manner
Able to use Microsoft Office
A commitment to demonstrating Centrepoint’s values
A commitment to complete the necessary volunteer training sessions

DESIRABLE

Understanding of mental health and resilience to cope with a range of individualised coping mechanisms and outbursts
Knowledge of provisional local to the service the role is based within
Skills and confidence with supporting independent living skills, e.g. managing money, shopping on a budget, cooking
What do we offer you?
Structured induction and training
Ongoing support and supervision from the Volunteering Team
Ongoing support and supervision from supervisor
Access to further training
Travel and other reasonable expenses reimbursed

View Apply Now

Garden Coordinator

HOMELESS LINK

19,229.07 per year

London

Part-time

Garden Coordinator

Job Reference: 14-25
Date Posted: 9 September 2025
Recruiter: Providence Row
Website: https://www.providencerow.org.uk/
Location: London
Salary: £19,229.07
Role: Service Manager/Coordinator jobs
Job type: Permanent
Work hours: Part Time

Job Description

We are looking for a Garden Coordinator to nurture our award-winning urban rooftop garden. This part-time role is perfect for someone with a green thumb, a heart for education, and a knack for community engagement.

The ideal candidate: With experience in gardening and food growing you will have experience in building the skills and confidence of others in these areas. You have great organisational and time-management skills, in order to run our Gardening Trainee Scheme. You may also have experience in delivering relevant accredited qualifications related to horticulture and food growing.

Garden Maintenance and Development
• Ensure the rooftop garden is well-maintained, attractive and productive year-round.
• Develop and deliver seasonal planting plans, including food-growing for use in Providence Row’s kitchen.
• Manage garden budgets, materials and equipment responsibly.
• Oversee health & safety in the garden, ensuring safe practice for clients, volunteers and visitors.

Learning and Client Engagement
• Facilitate the Gardening Trainee Scheme, supporting participants to gain skills, confidence and progression opportunities.
• Deliver structured learning sessions and contribute to accredited training programmes.
• Support trainees with portfolio development and evidence gathering where required.
• Work collaboratively with colleagues to ensure clients with complex needs can engage meaningfully and safely in gardening activities.

Volunteers and Partnerships
• Supervise and support individual volunteers in the garden.
• Facilitate corporate volunteer challenges and group sessions.
• Work closely with the Catering team to align food-growing with kitchen needs.

Monitoring and Reporting
• Collect and share monitoring information with the Progression & Training Manager.
• Contribute to reports for funders, partners and stakeholders.

Other
• Occasionally contribute to organisation-wide events and activities.
• Work in line with Providence Row’s values of Compassion, Respect, Inclusiveness, Empowerment, and Justice.

If you're ready to dig deep and help our community flourish, apply now to become part of our Providence Row family. Let's grow together!

About us: For homeless people, or those at risk of homelessness, finding employment and housing opportunities can feel like an uphill battle, even more so if they’re affected by physical, mental health or substance misuse issues. Providence Row works with those affected by homelessness and those vulnerably housed in London, offering an integrated service of crisis support, advice and progression programmes. We ensure that people often excluded from mainstream services gain the support and opportunities they need to create a safe, healthy and sustainable life away from the streets.

Benefits

27 days holiday plus bank holidays
Generous pension scheme
Cycle to work scheme
Season ticket loan
Employee assistance programme
Monthly reflective practice
Wide range of learning & development opportunities

Research shows some people, especially women and marginalized groups, may hesitate to apply unless they match all the criteria. However, we want to assure everyone that we encourage applications from all individuals, regardless of whether they fulfil every point in the job description. Your unique perspective matters to us – please apply with confidence.

Interviews: Please note that we will interview on a rolling basis and therefore encourage early applications.

Providence Row is a charitable company limited by guarantee registered in England and Wales; company number 07452798 registered charity number 1140192.

View Apply Now

Overnight Homeless Shelter Worker - Bank/Casual

HOMELESS LINK

14.5 - 15 per hour

London

Part-time

Overnight Homeless Shelter Worker - Bank/Casual

Job Reference: 00004252-1
Date Posted: 16 September 2025
Recruiter: Glass Door Homeless Charity
Location: London
Salary: £14.50 to £15.00 Per Hour
Bonus/Benefits: Pension, holiday
Role: Frontline jobs
Job type: Temporary
Duration: November 2025 to mid-April 2026
Work hours: Part Time

Job Description

OVERNIGHT HOMELESS SHELTER WORKER

Team: Night Shelters

Location: On-site at Glass Door Night shelter venues in the boroughs of Kensington & Chelsea, Hammersmith and Fulham or Wandsworth

Duration: 1 November 2025 to April 2026

Reporting to: Service Manager – Night Shelters

Shifts available:

7:00pm to 7:15am

7:00pm to 8:15am (driver)

9:45pm to 7:15am

9:45pm to 8:15am (driver)

Pay: £14.50 per hour, or £15.00 per hour when you are the designated driver for that shift.

Job Purpose

As an Overnight Homeless Shelter Worker, you’ll be part of a small, professional team running Glass Door’s night shelters between November and April. Working alongside at least one other staff member, you’ll be awake and engaged throughout the night, supporting up to 35 guests who are experiencing homelessness.

Your role is about creating a safe, calm, and welcoming space where guests can rest, feel respected, and be treated with dignity. You’ll build trust through friendly conversation, keep an eye on everyone’s wellbeing with regular checks, and step in when problems arise – from offering reassurance to someone in emotional distress, to calmly handling challenging behaviour, to calling emergency services if needed.

Most nights are steady and focused on guest support, but there can be moments of pressure. We’ll provide training so you feel confident and prepared. You’ll also help serve a light breakfast in the morning and ensure our equipment is packed and ready for the next night – with one of you driving the van back to base.

If you’re compassionate, calm under pressure, and committed to helping people move forward from homelessness, this role offers the chance to make a real and lasting difference.

Job Responsibilities

What You’ll Do

You’ll be part of the overnight team making sure our night shelters are safe, supportive, and welcoming spaces for everyone staying with us. This is an awake, overnight role, you will be alert and engaged for the whole shift. Your main responsibilities will include:

Welcoming and supporting guests – Create a friendly, respectful atmosphere and build positive relationships with guests, volunteers, and colleagues.

Staying alert all night – Carry out regular checks around the shelter (every 20 minutes) to make sure guests are safe, and comfortable.

Responding to situations – Calmly manage any issues that arise, such as someone feeling unwell, experiencing emotional distress, or showing challenging behaviour. This may sometimes mean calling emergency services. Training will be provided.

Keep the shelter safe and secure – Follow all safety, security, and health and safety procedures. This includes locking and unlocking doors and making sure the space stays tidy and free from hazards.

Recording important information – Write clear, accurate shift reports and note any concerns or observations. Complete incident forms if needed.

Supporting volunteers – Offer direction and guidance to volunteers on shift so everyone works well together.

Enforcing behaviour expectations – Address situations where may display challenging behaviour, using a calm and respectful approach, conflict de-escalation training is provided for all staff.

Packing and unpacking the van – unload equipment and supplies into the van at the start of the shift and repack at the end of the night. The allocated driver will return the van to base (driver shifts are paid for an extra hour).

Restocking supplies – Keep an eye on essentials such as tea, coffee, and toilet paper, and restock from the van when needed.

Preparing a simple breakfast – In the morning, help serve drinks, toast, and porridge, and make sure guests are woken from 6am so they can leave by 7am.

Tidying and closing down – Gather equipment, pack it away, and ensure nothing is left behind.

Training and meetings – Attend occasional in-person training sessions, team meetings, or other activities. From time to time, you may be assigned online training to complete while on shift.

Work to a rota – Shifts will include evenings, weekends, and public holidays, so flexibility is important.

Help with other tasks as needed – From time to time, you may be asked to help with other reasonable tasks that keep the night shelter running smoothly.

Person Specification

Essential

A genuine commitment to providing a high standard of service and treating everyone with respect, kindness, and dignity.

Confidence in handling challenging behaviour calmly and respectfully.

Good communication skills, both spoken and written.

The ability to carry out manual handling tasks such as moving supplies and equipment.

For driver shifts: A valid driving licence for a manual vehicle and be willing to drive the Glass Door van.

Desirable

Experience working with people experiencing homelessness or other vulnerable groups.

The ability to speak another language, for example Arabic, Tigrinya, Amharic, Polish, Spanish, French, or Russian.

A lived experience of homelessness.

An understanding of, and commitment to, trauma-informed care.

Relevant training such as first aid, fire safety, conflict de-escalation, or Mental Health First Aid.

Other

Employment is subject to a satisfactory enhanced DBS check for adults.

You’ll be expected to follow Glass Door’s safeguarding policies and procedures.

A commitment to equality, diversity, and inclusion in all aspects of your work.

We value diversity, promote equality and encourage applications from people of all backgrounds. We particularly welcome applications from people with lived experience of homelessness.

View Apply Now

Night Shelter Manager

HOMELESS LINK

19.9 per hour

London

Part-time

Night Shelter Manager

Job Reference: 00004249-1
Date Posted: 16 September 2025
Recruiter: Glass Door Homeless Charity
Location: London
Salary: £19.90 Per Hour
Bonus/Benefits: Pension, holiday
Role: Frontline jobs
Job type: Contract
Duration: November 2025 to mid-April 2026
Work hours: Part Time

Job Description

NIGHT SHELTER MANAGER

Team: Night Shelters

Location: On-site at Glass Door Night shelter venues in the boroughs of Kensington & Chelsea, Hammersmith and Fulham or Wandsworth

Duration: 1 November 2025 to April 2026

Reporting to: Service Manager – Night Shelters

Shifts available:

5:00pm to 10:00pm

Pay: £19.90 per hour

Job Purpose

As a Night Shelter Manager, you’ll be the lead staff member for your shift, overseeing the safe and smooth running of one of Glass Door’s seasonal night shelters between November and April.

You’ll work alongside Overnight Homeless Shelter Workers and volunteers on your shift to make sure the shelter is a welcoming, safe, and respectful place for up to 35 guests. Your role is to set the tone for the night: briefing the team before opening, welcoming and inducting new guests, explaining our shelter guidelines, and ensuring everyone knows their responsibilities. You’ll be the first point of contact for any issues during your shift, whether that’s supporting someone in distress, addressing concerns or responding to challenging behaviour.

You’ll also ensure shelter procedures are followed, keep accurate records of attendance and incidents, and maintain clear communication with the casework team so they can follow up with guests. Alongside leading operations, you’ll actively work with guests, volunteers, and colleagues to create a friendly and supportive environment where everyone is treated with dignity.

This role is ideal for someone who can remain calm under pressure, lead a small team confidently, and is committed to supporting people as they work towards ending their homelessness; all while making sure the night shelter runs smoothly from start to finish.

Job Description

As the lead staff member for your shift, you’ll be responsible for the smooth and safe running of the shelter during your working hours. You’ll work closely with Overnight Homeless Shelter Workers and volunteers, setting the tone for the night and making sure everything runs to plan.

Your main responsibilities will include:

Leading the shift – Oversee the running of the shelter during your shift, making sure guests, staff, and volunteers are safe and supported.

Briefing the team – Hold a short briefing before opening to make sure everyone understands their roles and responsibilities for the night.

Welcoming guests – Greet guests warmly, induct new arrivals by explaining shelter guidelines and behaviour expectations, and answer any questions they have.

Supporting volunteers – Guide and support the volunteer team, working closely with Volunteer Coordinators to make sure their time is well organised and meaningful.

Monitoring wellbeing – Keep an eye on guest welfare throughout the shift, offering support when needed.

Responding to issues – Manage any situations that arise, from emotional distress to challenging behaviour or medical emergencies, and call emergency services if necessary. Training will be provided.

Overseeing safety and security – Take responsibility for the overall safety and security of the shelter during your shift, ensuring guests, staff, and volunteers are safe and supported at all times.

Following procedures – Help make sure the shelter’s policies and procedures are understood and put into practice during the shift.

Shift handover – Provide a clear handover at the end of your shift so the overnight team has all the information they need.

Shelter van – Drive the van from its parking location to the shelter at the start of the shift, keep it tidy, and carry out basic stock checks before departure, reporting any shortages for restocking.

Keeping accurate records – Record attendance, incidents, and observations using our iPad-based In-Form system so colleagues have up-to-date information.

Working with the casework team – Share relevant information about guests’ welfare and needs to support follow-up work.

Supporting practical needs – Assist the casework team with practical tasks related to guests’ day-to-day needs as requested.

Attending meetings and training – Join monthly shelter meetings and other training or team sessions as required.

Supervision meetings – Take part in regular supervision meetings with the Service Manager.

Pitching in where needed – From time to time, take on other reasonable tasks to help the shelter run smoothly.

Person Specification

Essential:

A valid manual driving licence and be willing to drive the Glass Door van.

Experience working with people experiencing homelessness or other vulnerable groups.

A genuine commitment to providing a high standard of service and treating everyone with respect, kindness, and dignity.

he ability to lead a small team confidently, including during challenging or fast-changing situations, while keeping a calm and professional approach.

Confidence in handling challenging behaviour calmly and respectfully.

Strong written and verbal communications skills.

The ability to carry out manual handling tasks, such as moving supplies and equipment.

Desirable:

The ability to speak another language, for example Arabic, Tigrinya, Amharic, Polish, Spanish, French, or Russian.

A lived experience of homelessness.

An understanding of, and commitment to, trauma-informed care.

Relevant training such as first aid, fire safety, conflict de-escalation, or Mental Health First Aid.

Other

Employment is subject to a satisfactory enhanced DBS check for adults.

You’ll be expected to follow Glass Door’s safeguarding policies and procedures.

A commitment to equality, diversity, and inclusion in all aspects of your work.

We value diversity, promote equality and encourage applications from people of all backgrounds. We particularly welcome applications from people with lived experience of homelessness.

View Apply Now

Gardening Volunteer

HOMELESS LINK

Sunderland

Part-time

Gardening Volunteer, Sunderland

Job Reference: 00004266-1
Date Posted: 22 September 2025
Recruiter: Centrepoint
Location: Sunderland
Salary: On Application
Role: Volunteer jobs
Job type: Permanent
Work hours: Part Time

Job Description

As a Gardening Volunteer, you'll be helping staff and young parents to make their garden space fantastic! We have communal, raised bed, and wildflower spaces. We'd love a passionate green fingered volunteer to develop a family friendly garden with us.

WHAT WE’RE LOOKING FOR

Perform gardening duties including weeding, digging, pruning, planting, sweeping paths, removing weeds, cleaning, general repairs and ad hoc duties as assigned.
Help maintain the gardens and grounds in a good condition together with various displays of plants.
Assist with planning and development of garden and grounds.
Someone who can pass on skills and passion to young parents

ESSENTIAL

Passionate and knowledgeable about gardening and maintenance
Good levels of numeracy and literacy
IT competent - able to use Microsoft Office including Microsoft Teams
Ability to communicate confidently and clearly with young people, other volunteers and staff
Ability to remain calm when involved with challenging individuals and situations
Understanding of the issues – practical and emotional – facing young people
Understanding of the importance of teamwork and a strong commitment to being part of a team
Be reliable and have a positive outlook
A commitment to demonstrating Centrepoint’s values

What do we offer you?

Opportunity to make a difference to the environment of our young parents
Structured induction and training
Ongoing support and supervision from the Volunteering Team
Ongoing support and supervision from supervisor
Access to further training
Travel and other reasonable expenses reimbursed

View Apply Now

Case Worker

HOMELESS LINK

35,020 per year

E1

Full-time

Housing Advice & Support Team – Case Worker

Job Reference: 16-25
Date Posted: 23 September 2025
Recruiter: Providence Row
Website: https://www.providencerow.org.uk/
Location: E1
Salary: £35,020
Role: Other jobs
Job type: Permanent
Work hours: Full Time

Job Description

Are you driven by the desire to make a difference? Join our Advice & Support Team at Providence Row and support those at risk of homelessness.

About us:

Providence Row believes that no one should have to sleep rough and that everyone should have access to the support they need to find a safe place to call home.

We work with those affected by homelessness and those vulnerably housed in Tower Hamlets, offering an integrated service of housing advice & support, access to substance use, physical & mental health services, as well as, training & progression programmes.

We ensure that people often excluded from mainstream services gain the support and opportunities they need to create a
safe, healthy and sustainable life.

Key Responsibilities

Delivering support to people who are experiencing homelessness and are rough sleeping in the borough of Tower Hamlets.
Conducting person-centred assessments with those who self-present at the service for support
Agree plans, in conjunction with service users, to move into accommodation and access specialist services which will address the underlying causes of their homelessness.
To make referrals into Tower Hamlets and Pan-London local authority housing options services, using Homeless Reduction Act
To work with partner agencies to provide joint support to service users where appropriate
To build relationships with housing providers and the private rented sector, to increase the portfolio of affordable referral routes into accommodation.
You will have excellent communication skills and can create positive working relationships with a wide range of people, including external services.
You will support the development of the service and ensure that you are delivering a solution-focussed and strength-based approach

The ideal candidate

You have excellent communication skills and can create positive working relationships with a wide range of people, including external services.
You will support the development of the service and ensure that you are delivering a solution-focussed and strength-based approach.

Benefits

27 days holiday plus bank holidays
Generous pension scheme
Cycle to work scheme
Season ticket loan
Employee assistance programme
Monthly reflective practice
Wide range of learning & development opportunities

To apply: Please upload your CV and covering letter, detailing your experience and why you're the perfect fit for the role.

Research shows some people, especially women and marginalised groups, may hesitate to apply unless they match all the criteria. However, we want to assure everyone that we encourage applications from all individuals, regardless of whether they fulfil every point in the job description. Your unique perspective matters to us – please apply with confidence.

Interviews: Please note that we will interview on a rolling basis and therefore encourage early applications.

Providence Row is a charitable company limited by guarantee registered in England and Wales; company number 07452798 registered charity number 1140192.

View Apply Now

Independent Living Skills Volunteer

HOMELESS LINK

Owlet Grange, Bradford, Yorkshire

Part-time

Independent Living Skills Volunteer, Owlet Grange, Bradford

Job Reference: 00004270-1
Date Posted: 22 September 2025
Recruiter: Centrepoint
Location: Bradford, Yorkshire
Salary: On Application
Role: Volunteer jobs
Job type: Permanent
Work hours: Part Time

Job Description

As an Independent Living Skills Volunteer, you will be supporting the delivery of our Lifewise Programme in our accommodation services. LifeWise prepares Young People by developing their basic living skills, with short courses focused on managing money, cooking, and cleaning and fire safety. These are integral skills that will support Young People throughout their lives.

Role commitment: CORE TASKS We have core tasks that we want to work on with an amazing and passionate volunteer. These include:

Lead on delivering sessions with Centrepoint young people to develop and improve their confidence with budgeting, maintaining a tenancy and home safety
Supporting Centrepoint teams with the delivery of the Lifewise programme by holding regular Lifewise sessions
Support young people to learn and develop independent life skills
Adhere to administrative requirements of the role

WHAT WE’RE LOOKING FOR

ESSENTIAL

Ability to communicate confidently and clearly with young people, other volunteers and staff
Ability to remain calm when involved with challenging individuals and situations
Understanding of the issues – practical and emotional – facing young people
Understanding of the importance of teamwork and a strong commitment to being part of a team
Ability to develop a rapport with young people
Good communication skills, written and oral-good telephone manner
Able to use Microsoft Office
A commitment to demonstrating Centrepoint’s values
A commitment to complete the necessary volunteer training sessions

DESIRABLE

Understanding of mental health and resilience to cope with a range of individualised coping mechanisms and outbursts
Knowledge of provisional local to the service the role is based within
Skills and confidence with supporting independent living skills, e.g. managing money, shopping on a budget, cooking
What do we offer you?
Structured induction and training
Ongoing support and supervision from the Volunteering Team
Ongoing support and supervision from supervisor
Access to further training
Travel and other reasonable expenses reimbursed

View Apply Now

Deputy Service Manager

HOMELESS LINK

34,000 per year

Latimer Road, Royal Borough of Kensington and Chelsea

Full-time

Deputy Service Manager

Job Reference: 288504HLL
Date Posted: 17 September 2025
Recruiter: Social Interest Group
Location: London
Salary: £34,000
Role: Frontline jobs, Senior Manager jobs, Service Manager/Coordinator jobs
Job type: Permanent
Work hours: Full Time

Job Description

Job Title: Deputy Service Manager

Location: Latimer Road, Royal Borough of Kensington and Chelsea (RBKC) - Walking distance from Latimer Road underground station (Circle and Hammersmith and City Lines). Please note that unfortunately this service does not have step free access.

Salary: £34,000

Shift Pattern: 37.5 hours per week, Monday to Friday between 09:00 - 17:00. Some flexibility maybe required depending on the needs of the service.

About the role

As Deputy Service Manager, you’ll support the Service Manager to ensure high quality service delivery. You’ll be a key contact for staff, helping them feel supported, skilled and confident in their roles. This service supports residents who have experienced long term street homelessness with challenges such as mental health issues, substance use and alcohol dependency. You’ll help create a positive, supportive environment where both staff and residents can thrive and residents can work towards recovery and greater independence.

You will be working within a 24 hour service which provides person centred support to our residents. Some key responsibilities include:

Line management and leadership, offering guidance and support throughout the employee lifecycle.
Support the Service Manager in leading the day to day operational delivery of the service.
Risk Management ownership, ensuring processes and policies are followed.
Property and housing management, ensuring accommodation standards, timely maintenance and reporting.
Financial Management, including petty cash and budget management.
Contract management and Internal auditing, admin, and general other duties as required.
Striving to ensure excellence and quality in our service delivery.

About you

We're looking for someone who’s driven to provide high quality, person centred support to staff, colleagues, residents and participants. You enjoy working as part of a team, communicating well and building strong relationships with people from all backgrounds. You're confident supporting service level enquiries, offering advice on employment matters and resident or participant queries. Most importantly, you're compassionate, supportive and thrive in a fast paced, ever changing environment.

Provide high quality support and line management to staff.
Support the Service Manager and help manage staff with daily tasks, caseloads and overall day to day running of the service.
Oversee and undertake regular audits of service delivery.
Provide emergency on call service and ensure staffing levels are adequate.
Support residents and participants to build independence by offering advice, guidance and a positive environment.
Be an active team member by joining support sessions, workshops, and local events as needed.
Financial Management - budgets, cost control and general financial management.
Deliver a service working in partnership with other voluntary and statutory agencies.
Alignment with our values of Ambition, Empowerment, Inclusivity, and Transparency

Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.

What we offer

25 days (Full time equivalent) annual leave, increasing with the length of service
Employer Pension Contribution
Eligibility to register with Blue Light Discount Card
Access to discounted tickets for music events, shows, sports and more
Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing at work
Training and Development, including access to courses, upskilling, and progression plans
Employee Assistance Programme, including counselling
Life Assurance Scheme
Cycle-to-work scheme
Annual Staff Awards
EDI Ambassador programme

About Social Interest Group (SIG)

SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings, probation settings, and hospitals. We do so across London, Brighton, Bedfordshire, Luton, Kent and Liverpool. Our goal is to transform lives through empowering change.

We believe good care and support improves lives with the vision to create healthier, safer, and more inclusive communities. Join us on our mission to empower independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital, and off the streets.
Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group.

Additional Information

Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.

Please note that as part of our process, we complete an enhanced DBS check, some roles may require further vetting. We encourage applicants from all backgrounds. If you have any questions regarding this, please contact us on the details below.

For Recruitment related enquiries, or if you need support with making your application for example due to learning needs or a disability, please email recruitment@socialinterestgroup.org.uk or call our central office on 020 3668 9270 to request a call back. Please note that this will take you through to our Central Administration team, who will then communicate your enquiry with us and we will arrange to call you back.

Unfortunately, we are unable to provide sponsorship, please ensure you have full right to work in the UK prior to applying to our positions.

Additional information on our company policies including Gender Pay, Equality and Diversity, Company Benefits and our Candidate Privacy Policy can be found on our website.

View Apply Now

Cash Management Officer

HOMELESS LINK

30,600 per year

Islington, London

Full-time

Finance Officer

Job Reference: 284718HLL
Date Posted: 4 September 2025
Recruiter: Social Interest Group
Location: Islington, London
Salary: £30,600
Role: Project Manager/Officer jobs
Job type: Permanent
Work hours: Full Time

Job Description

Job Title: Cash Management Officer

Location: Central Office based in Islington (10 minute walk from Highbury & Islington and/or Angel stations) Please note that this location does not have step free access

Shift Pattern: 37.5 hours per week, Monday to Friday: 09:00 - 17:00 or 9:30 - 17:30. This is a Hybrid role 3 days based in our Head Office and 2 days work from home with occasional visits to our various services.

Salary: £30,600

About the role

We're looking for a Cash Management Officer to join our Finance team to drive the delivery and management of our cashflow forecasts to support central and operational teams with their financial budgets and controls to manage and maximise funds. You’ll be part of a collaborative and supportive finance team, helping to improve processes, develop financial tools, and deliver training where needed. Your work will ensure financial accuracy and integrity across the Group and its subsidiaries, enabling our services to run smoothly and effectively.

Key Responsibilities Include:

Manage daily banking transactions and reconciliations
Support with weekly cash-flow forecasts and monthly credit card reconciliations
Maintain and update financial records, petty cash, and reporting templates
Assist with audit preparation and ensure compliance with SIG policies and legal standards
Monitor spending trends and provide clear reports and analysis
Act as a key contact for finance-related enquiries and stakeholder communication

About You

We are looking for someone experienced in cash management, a detail-oriented finance professional who thrives on structure, accuracy, and making meaningful contributions within a purpose-led organisation. You will need to understand the importance of financial integrity in the not-for-profit sector and be passionate about using your skills to support effective service delivery for those who need it most.

Are you someone who has a positive, can-do attitude to your work and take pride in being highly organised, dependable, and responsive. You’re comfortable working with numbers, systems, and people — and you know how to balance all three effectively in a fast-paced environment.

We’re looking for someone who is:

Highly organised, with strong attention to detail and a commitment to quality
Proactive and able to take initiative in a fast-paced, evolving environment
Comfortable balancing independent work with collaborative team efforts
A confident communicator, able to engage effectively with stakeholders at all levels
Knowledgeable in financial control processes and reporting best practices
Experienced in using finance systems and managing large volumes of data
Friendly, approachable, and values-driven — with a passion for supporting others

Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.

What we offer

25 days (Full time equivalent) annual leave, increasing with the length of service
Employer Pension Contribution
Eligibility to register with Blue Light Discount Card
Access to discounted tickets for music events, shows, sports and more
Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing at work
Training and Development, including access to courses, upskilling, and progression plans
Employee Assistance Programme, including counselling
Life Assurance Scheme
Cycle-to-work scheme
Annual Staff Awards
EDI Ambassador programme
Be part of an organisation which believes good care and support improves lives with the vision to create healthier, safer, and more inclusive communities.
Join an organisation with a mission to empower independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital, and off the streets.

About Social Interest Group (SIG)

SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings, probation settings, and hospitals. We do so across London, Brighton, Bedfordshire, Luton, Kent and Liverpool. Our goal is to transform lives through empowering change.
Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group.

ADDITIONAL INFORMATION

Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.

Please note that as part of our process, we complete an enhanced DBS check, some roles may require further vetting. We encourage applicants from all backgrounds. If you have any questions regarding this, please contact us on the details below.

For Recruitment related enquiries, or if you need support with making your application for example due to learning needs or a disability, please email recruitment@socialinterestgroup.org.uk or call our central office on 020 3668 9270 to request a call back. Please note that this will take you through to our Central Administration team, who will then communicate your enquiry with us and we will arrange to call you back.

Unfortunately, we are unable to provide sponsorship, please ensure you have full right to work in the UK prior to applying to our positions.

Additional information on our company policies including Gender Pay, Equality and Diversity, Company Benefits and our Candidate Privacy Policy can be found on our website.

Finance | Cash Management | Charity | Accountancy | Finance Officer

View Apply Now

Trustee

HOMELESS LINK

Remote

Part-time

Trustee

Job Reference: 00004263-1
Date Posted: 22 September 2025
Recruiter: Sandwell Homeless and Resettlement Project (SHARP)
Location: Smethwick, West Midlands
Remote Working: 100% remote working possible
Salary: On Application
Role: Director/CEO jobs, Volunteer jobs
Job type: Permanent
Work hours: Part Time

Job Description

What is SHARP?

Sandwell Homelessness and Resettlement Project is a local charity working with local people who are homeless or in need of support to maintain a settled home and live a full life.

We are seeking new trustees to join the board.

What will you be doing?

As a successful local charity we have been supporting people in need in Sandwell for forty years. Our board is friendly and our staff team is happy and well motivated.

Particularly due to the cost of living crisis our services are needed more than ever and we have ambitions to extend our range of services in order to help more people.

We are seeking professionals with leadership experience and from a range of backgrounds to join our board. We would particularly welcome people who represent the diversity of Sandwell and those with lived experience of homelessness.

A background in law, housing or fundraising would also be attractive, but is not essential.

What are we looking for?

You should have leadership experience, the ability to learn, assimilate knowledge, consider complex issues and take an active part in decision making about key issues affecting our operation.

You should be open to lively debate and keen to be part of a team

You should be flexible in your approach, guided by a desire to support those in need to draw on their strengths to overcome (or endure) their difficulties

A professional background in law, housing or fundraising would be a bonus but is not essential

We would also welcome applications form people with lived experience of homelessness

What difference will you make?

You will have the opportunity to influence the development of the charity and thus improve the lives of those we work with.

Our residents tell us that without the support we provide can be both life changing and even life saving.

Before you apply

Please send an expression of interest and an up to date CV.

Our board chair will then have an informal conversation which will be followed by a “meet the board” zoom call.

View Apply Now

Independent Living Skills Volunteer

HOMELESS LINK

Bradford, Yorkshire

Part-time

Independent Living Skills Volunteer, Aldo House, Bradford

Job Reference: 00004275-1
Date Posted: 22 September 2025
Recruiter: Centrepoint
Location: Bradford, Yorkshire
Salary: On Application
Role: Volunteer jobs
Job type: Permanent
Work hours: Part Time

Job Description

As an Independent Living Skills Volunteer, you will be supporting the delivery of our Lifewise Programme in our accommodation services. LifeWise prepares Young People by developing their basic living skills, with short courses focused on managing money, cooking, and cleaning and fire safety. These are integral skills that will support Young People throughout their lives.

CORE TASKS

Lead on delivering sessions with Centrepoint young people to develop and improve their confidence with budgeting, maintaining a tenancy and home safety
Supporting Centrepoint teams with the delivery of the Lifewise programme by holding regular Lifewise sessions
Support young people to learn and develop independent life skills
Adhere to administrative requirements of the role

WHAT WE’RE LOOKING FOR

ESSENTIAL

Ability to communicate confidently and clearly with young people, other volunteers and staff
Ability to remain calm when involved with challenging individuals and situations
Understanding of the issues – practical and emotional – facing young people
Understanding of the importance of teamwork and a strong commitment to being part of a team
Ability to develop a rapport with young people
Good communication skills, written and oral-good telephone manner
Able to use Microsoft Office
A commitment to demonstrating Centrepoint’s values
A commitment to complete the necessary volunteer training sessions

DESIRABLE

Understanding of mental health and resilience to cope with a range of individualised coping mechanisms and outbursts
Knowledge of provisional local to the service the role is based within
Skills and confidence with supporting independent living skills, e.g. managing money, shopping on a budget, cooking

What do we offer you?

Structured induction and training
Ongoing support and supervision from the Volunteering Team
Ongoing support and supervision from supervisor
Access to further training
Travel and other reasonable expenses reimbursed

View Apply Now

Cleaner

HOMELESS LINK

13.85 per hour

West Ealing, London

Part-time

Relief Bank - Cleaner

Job Reference: 289491HLL
Date Posted: 11 September 2025
Recruiter: Social Interest Group
Location: West Ealing, London
Salary: £13.85 Per Hour
Role: Other jobs
Job type: Temporary
Work hours: Part Time

Job Description

ABOUT THE ROLE
This role will be responsible for ensuring a clean, hygienic, and welcoming environment which meet the specified standards for the service. The role will adhere to health, safety and environment requirements and our policies to ensure the space is safe for all. There will also be an accountability to ensure stock levels are adequate, deadlines are met, and maintenance and other reports are made correctly in a timely manner

ABOUT THE SERVICE

Solace Centre: Solace is a unique mental health drop-in centre providing a welcoming and supportive community for adults experiencing loneliness, isolation, and mental health challenges. With 85 members, many diagnosed with schizophrenia, bipolar disorder, anxiety, and depression, Solace offers a safe space where individuals can feel included, build confidence, and make meaningful connections at their own pace. This is a unique opportunity to make a real difference in the lives of vulnerable individuals within our community.

Our members’ slogan, “Together Accepting Difference”, reflects our commitment to fostering a supportive and inclusive environment. Solace is more than a service – it’s a second home for many, where members can engage in activities like playing pool, using computers, or helping out in the garden meet with friends and have a coffee.

Salary: £13.85 p/h + 12.07% annual leave accrual paid monthly

Shift Pattern: Various shifts Monday to Friday

About you

The post holder will be a proactive individual, able to use their own initiative to maintain the responsibilities within their role and others which may fall outside the job description. They will be able to think on the spot and resolve any issues in the correct manner as they arise. They will have good communication skills and able to build trusting relations with the team, residents, participants and other stakeholders within and outside the organisation.

OVERVIEW OF KEY RESPONSIBILITIES

Responsible for ensuring the service area and other provided areas are cleaned thoroughly. This includes but is not limited to; dusting and cleaning of ledges, window frames, surfaces, worktops, doors and walls.
Ensure polishing for furniture, woodwork, and artefacts.
Ensure the floor space is always maintained, clean and tidy (Including but not limited to sweeping, hoovering and mopping) machine operating will be required such as hoovers.
Ensure rubbish is emptied in the right areas and within council timeframes for collection. Adhere to recycling and other rules and regulations.
Ensure the rubbish point is maintained and kept clear at all times, take rubbish to designated areas as required.
Report any incidents, accidents or risks in the correct manner.
Carry out additional responsibilities as required such as supporting with other areas within the service to meet the needs of our stakeholders.
Some administration may be required such as but not limited to completing cleaning check sheets, health and safety logs, and other relevant admin as required.
Communicate with the team, residents and participants and build meaningful rapport.
Build internal and external relations as required.

Other responsibilities than those described above may be required to be undertaken from time to time and will be expected to be performed to as long as it is within the capability and level of the position.

Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.

We value and celebrate the unique backgrounds, perspectives and experiences of all of our employees. We have a team of staff ambassadors who volunteer to actively support us in fortifying our organisational value of Inclusivity. They embrace this unique opportunity to deliver awareness, events, and developments to our organisation to support us in ensuring our value of Inclusivity is embedded throughout the organisation.

SIG actively encourages applications from individuals from a diverse range of backgrounds, particularly lived experience; Naturally, we approach any emerging issues with empathy and sensitivity.

About Social Interest Group (SIG)

SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings, probation settings, and hospitals. We do so across London, Brighton, Bedfordshire, Luton, Kent and Liverpool. Our goal is to transform lives through empowering change.
Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group.

ADDITIONAL INFORMATION

Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.

Please note that as part of our process, we complete an enhanced DBS check, some roles may require further vetting. We encourage applicants from all backgrounds. If you have any questions regarding this, please contact us on the details below.

For Recruitment related enquiries, or if you need support with making your application for example due to learning needs or a disability, please email recruitment@socialinterestgroup.org.uk or call our central office on 020 3668 9270 to request a call back. Please note that this will take you through to our Central Administration team, who will then communicate your enquiry with us and we will arrange to call you back.

View Apply Now

Support and Recovery Worker

HOMELESS LINK

13.85 per hour

West Ealing, London

Part-time

Relief Bank - Support and Recovery Worker

Job Reference: 289479HLL
Date Posted: 11 September 2025
Recruiter: Social Interest Group
Location: West Ealing, London
Salary: £13.85 Per Hour
Role: Frontline jobs
Job type: Temporary
Work hours: Part Time

Job Description

ABOUT THE ROLE
We are seeking a dedicated and compassionate Support and Recovery Workers to join our teams in Marron House and Solace Centre in Ealing. We support adults experiencing loneliness, isolation, and mental health challenges and providing pathways, support, and appropriate interventions that will enable successful resettlements, and deliver to achieve more safer, integrated communities for our stakeholders.

The two services are side by side so we are building a team of local workers who can support both services achieve positive results for our Residents and Participants as well as the local community.

Marron House

Our residential services in Marron House provide a recovery focused service to men and women with long term mental health difficulties. The service works with the Participants & Residents to increase their independence and move them on into lower support accommodation. We work closely with mental health services, other partner agencies and careers to improve living skills, increase social inclusion, and help individuals understand and manage their mental health in order to improve their quality of life.

The services are spread across 1 sites with 18 bedspace. We provide personalized support around daily living skills such as budgeting, shopping, cooking, reminders to take medication and developing a structured weekly routine.

Solace Centre

Solace is a unique mental health drop-in centre providing a welcoming and supportive community for adults experiencing loneliness, isolation, and mental health challenges. With 85 members, many diagnosed with schizophrenia, bipolar disorder, anxiety, and depression, Solace offers a safe space where individuals can feel included, build confidence, and make meaningful connections at their own pace. This is a unique opportunity to make a real difference in the lives of vulnerable individuals within our community.

Our members’ slogan, “Together Accepting Difference”, reflects our commitment to fostering a supportive and inclusive environment. Solace is more than a service – it’s a second home for many, where members can engage in activities like playing pool, using computers, or helping out in the garden meet with friends and have a coffee.

Salary: £13.85 p/h + 12.07% annual leave accrual paid monthly

Shift Pattern: Various shifts Monday to Sunday

About you

We’re looking for people with a genuine passion and felt purpose to help people, challenge stigma, and make a real difference to people’s lives!
We are looking for a team player, driven to provide high quality care and support to others, an effective communicator who is able to build rapport with others from various backgrounds. You will be compassionate, supportive, and empowering to others, whilst able to form effective, positive and motivational relationships.

OVERVIEW OF KEY RESPONSIBILITIES

Support participants to achieve their desired goals/outcomes in various ways this can include but is not limited to the contribution and development of support plans, risk assessments, reviews, case meetings.
Ensure service responsibilities and requirements are carried out effectively. This includes but is not limited to welfare checks, risk assessments, support sessions, safeguarding checks, training and development, and other responsibilities required for effective service delivery.
Ensure all participants understand their rights and responsibilities, and have access to the right tools, resources, and networks to support them in achieving their goals.
Develop, participate in, and encourage participants to participate in the running and development of various projects and activities.
Empower participants to make decisions to take control over their lives, by creating an enabling environment.
Provide advice, information, guidance, and life skills training to participants as required.
Recognise signs of deteriorating mental health, physical health, or other health implications and initiate appropriate interventions to prevent crisis or other risks.
Complete safeguarding and other referrals when required.
Support named participants with various individual needs as required.
Work flexibility in working patterns and duties, responding to the needs of the service, team, and participants.
Administration duties will vary. This includes maintaining confidential records in a timely manner and containing information in accordance with relevant statutory and organisational policies
General duties including occasional cleaning

Other responsibilities than those described above may be required to be undertaken from time to time and will be expected to be performed to as long as it is within the capability and level of the position.

Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.

We value and celebrate the unique backgrounds, perspectives and experiences of all of our employees. We have a team of staff ambassadors who volunteer to actively support us in fortifying our organisational value of Inclusivity. They embrace this unique opportunity to deliver awareness, events, and developments to our organisation to support us in ensuring our value of Inclusivity is embedded throughout the organisation.

SIG actively encourages applications from individuals from a diverse range of backgrounds, particularly lived experience; Naturally, we approach any emerging issues with empathy and sensitivity.

About Social Interest Group (SIG)

SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings, probation settings, and hospitals. We do so across London, Brighton, Bedfordshire, Luton, Kent and Liverpool. Our goal is to transform lives through empowering change.
Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group.

ADDITIONAL INFORMATION

Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.

Please note that as part of our process, we complete an enhanced DBS check, some roles may require further vetting. We encourage applicants from all backgrounds. If you have any questions regarding this, please contact us on the details below.

For Recruitment related enquiries, or if you need support with making your application for example due to learning needs or a disability, please email recruitment@socialinterestgroup.org.uk or call our central office on 020 3668 9270 to request a call back. Please note that this will take you through to our Central Administration team, who will then communicate your enquiry with us and we will arrange to call you back.

View Apply Now

Night Support Mentor

HOMELESS LINK

27,000 per year

Latimer Road, Royal Borough of Kensington and Chelsea

Full-time

Night Support Mentor

Job Reference: 288246HLL
Date Posted: 12 September 2025
Recruiter: Social Interest Group
Location: London
Salary: £27,000
Role: Frontline jobs
Job type: Permanent
Work hours: Full Time

Job Description

Job Title: Support Mentor (Nights)

Location: Latimer Road, Royal Borough of Kensington and Chelsea (RBKC) - Walking distance from Latimer Road underground station (Circle and Hammersmith and City Lines). Please note that unfortunately this service does not have step free access

Salary: £27,000

Shift Pattern: 37.5 hours per week, Monday to Sunday between 21:00 - 09:00 on a 6 week rolling rota which includes at least one day shift per week, weekends, and bank holidays.

About the role

Our residents in this service have experienced long term street homelessness and have faced significant challenges including with their mental health, substance use, and alcohol dependency, and struggled to sustain engagement with support services. That's why they're here, to make a change and gain the support they need to enable greater independence and recovery.

In this role, as a Support Mentor, you will work within a 24 hour service which provided person centred support to our residents. Some key responsibilities include:

Ensuring the safety and wellbeing of residents and participants.
Be a present member of the team on the night shift, completing handovers for day colleagues for a seamless service.
Building trusting professional relationships with residents, helping them to achieve their goals and aspirations which could be through tailored one to one sessions, group sessions, in and out of service activities, and general wellbeing check ins.
Focusing on empowering our residents to take control over their lives and meet their personal goals.

About you

We're looking for someone who shares our passion for supporting people who’ve experienced homelessness and may have complex needs. Our residents are at the forefront of our service delivery, so building trusting and professional relationships is key. You’ll be adaptable, proactive, and confident using your initiative to resolve challenges, and keep the night service running smoothly. Teamwork is essential and having previous knowledge of the needs our residents may have. Each support plan is tailored to the individual, so you'll help deliver care that truly meets their needs. What are we looking for:

Understanding of the needs of those who have faced homelessness and have various complex needs including mental health, substance use, and alcohol dependency.
Ability to use IT systems to record case notes, email relevant people, and use other software required within the role.
Ability and willingness to show flexibility of working patterns, responding to the needs of the service and residents.
Understanding of the housing and social needs of people with multiple and complex needs.
Cultural awareness, Self-awareness, and ability to identify personal growth areas and take feedback.
Sensitivity and empathy to others, and ability to deal with individual circumstances with professionalism.
Alignment with our values of Ambition, Empowerment, Inclusivity, and Transparency.

Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.

What we offer

25 days (Full time equivalent) annual leave, increasing with the length of service
Employer Pension Contribution
Eligibility to register with Blue Light Discount Card
Access to discounted tickets for music events, shows, sports and more
Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing at work
Training and Development, including access to courses, upskilling, and progression plans
Employee Assistance Programme, including counselling
Life Assurance Scheme
Cycle-to-work scheme
Annual Staff Awards
EDI Ambassador programme
Be part of an organisation which believes good care and support improves lives with the vision to create healthier, safer, and more inclusive communities.
Join an organisation with a mission to empower independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital, and off the streets.

We value and celebrate the unique backgrounds, perspectives and experiences of all of our employees. We have a team of staff ambassadors who volunteer to actively support us in fortifying our organisational value of Inclusivity. They embrace this unique opportunity to deliver awareness, events, and developments to our organisation to support us in ensuring our value of Inclusivity is embedded throughout the organisation.

SIG actively encourages applications from individuals from a diverse range of backgrounds, particularly lived experience; Naturally, we approach any emerging issues with empathy and sensitivity.

About Social Interest Group (SIG)

SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings, probation settings, and hospitals. We do so across London, Brighton, Bedfordshire, Luton, Kent and Liverpool. Our goal is to transform lives through empowering change.
Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group.

ADDITIONAL INFORMATION

Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.

Please note that as part of our process, we complete an enhanced DBS check, some roles may require further vetting. We encourage applicants from all backgrounds. If you have any questions regarding this, please contact us on the details below.

For Recruitment related enquiries, or if you need support with making your application for example due to learning needs or a disability, please email recruitment@socialinterestgroup.org.uk or call our central office on 020 3668 9270 to request a call back. Please note that this will take you through to our Central Administration team, who will then communicate your enquiry with us and we will arrange to call you back.

View Apply Now

Home and a Job Volunteer

HOMELESS LINK

Bradford, Yorkshire

Part-time

Home and a Job Volunteer, Aldo House, Bradford

Job Reference: 00004268-1
Date Posted: 22 September 2025
Recruiter: Centrepoint
Location: Bradford, Yorkshire
Salary: On Application
Role: Volunteer jobs
Job type: Permanent
Work hours: Part Time

Job Description

As a Home and a Job Volunteer, you will be part of the team that supports young people in our accommodation services. Through this role, we are seeking someone who can help collect and collate information about events, activities and support sessions for Young People across a defined geographical area, then disseminating this information amongst staff teams and directly to Young People through various methods e.g. written, display, and resident meetings. Role commitment: CORE TASKS

We have core tasks that we want to work on with an amazing and passionate volunteer. These include:
Collect and collate information on events and activities across a defined geographical location, from local authorities other charitable organisations and providers across the Borough.
Develop new ways of disseminating information to staff and Young people
Supporting residents meetings
Researching information such as job opportunities, training and apprenticeship courses for and with young people
Young people consultation work (supporting residents meetings, organising surveys)
Young people activities coordination – supporting the sitting up/access to, or facilitating activities for the young people to participate within the service or in the local area
Work cooperatively with other staff and volunteers

WHAT WE’RE LOOKING FOR

ESSENTIAL

Ability to communicate confidently and clearly with young people, other volunteers and staff
Ability to remain calm when involved with challenging individuals and situations
Understanding of the issues – practical and emotional – facing young people
Understanding of the importance of teamwork and a strong commitment to being part of a team
Ability to develop a rapport with young people
Good communication skills, written and oral-good telephone manner
Able to use Microsoft Office
A commitment to demonstrating Centrepoint’s values
A commitment to complete the necessary volunteer training sessions

DESIRABLE

Understanding of mental health and resilience to cope with a range of individualised coping mechanisms and outbursts
Knowledge of provisional local to the service the role is based within
Skills and confidence with supporting independent living skills, e.g. managing money, shopping on a budget, cooking
What do we offer you?
Structured induction and training
Ongoing support and supervision from the Volunteering Team
Ongoing support and supervision from supervisor
Access to further training
Travel and other reasonable expenses reimbursed

View Apply Now

Home and a Job Volunteer

HOMELESS LINK

Owlet Grange, Bradford, Yorkshire

Part-time

Home and a Job Volunteer, Owlet Grange, Bradford

Job Reference: 00004267-1
Date Posted: 25 September 2025
Recruiter: Centrepoint
Location: Bradford, Yorkshire
Salary: On Application
Role: Volunteer jobs
Job type: Permanent
Work hours: Part Time

Job Description

As a Home and a Job Volunteer, you will be part of the team that supports young people in our accommodation services. Through this role, we are seeking someone who can help collect and collate information about events, activities and support sessions for Young People across a defined geographical area, then disseminating this information amongst staff teams and directly to Young People through various methods e.g. written, display, and resident meetings. Role commitment: CORE TASKS

We have core tasks that we want to work on with an amazing and passionate volunteer. These include:
Collect and collate information on events and activities across a defined geographical location, from local authorities other charitable organisations and providers across the Borough.
Develop new ways of disseminating information to staff and Young people
Supporting residents meetings
Researching information such as job opportunities, training and apprenticeship courses for and with young people
Young people consultation work (supporting residents meetings, organising surveys)
Young people activities coordination – supporting the sitting up/access to, or facilitating activities for the young people to participate within the service or in the local area
Work cooperatively with other staff and volunteers

WHAT WE’RE LOOKING FOR

ESSENTIAL

Ability to communicate confidently and clearly with young people, other volunteers and staff
Ability to remain calm when involved with challenging individuals and situations
Understanding of the issues – practical and emotional – facing young people
Understanding of the importance of teamwork and a strong commitment to being part of a team
Ability to develop a rapport with young people
Good communication skills, written and oral-good telephone manner
Able to use Microsoft Office
A commitment to demonstrating Centrepoint’s values
A commitment to complete the necessary volunteer training sessions

DESIRABLE

Understanding of mental health and resilience to cope with a range of individualised coping mechanisms and outbursts
Knowledge of provisional local to the service the role is based within
Skills and confidence with supporting independent living skills, e.g. managing money, shopping on a budget, cooking
What do we offer you?
Structured induction and training
Ongoing support and supervision from the Volunteering Team
Ongoing support and supervision from supervisor
Access to further training
Travel and other reasonable expenses reimbursed

View Apply Now

Overnight Homeless Shelter Worker

HOMELESS LINK

14.5 - 15 per hour

London

Part-time

Overnight Homeless Shelter Worker

Job Reference: 00004251-1
Date Posted: 16 September 2025
Recruiter: Glass Door Homeless Charity
Location: London
Salary: £14.50 to £15.00 Per Hour
Bonus/Benefits: Pension, holiday
Role: Frontline jobs
Job type: Temporary
Duration: November 2025 to mid-April 2026
Work hours: Part Time

Job Description

OVERNIGHT HOMELESS SHELTER WORKER

Team: Night Shelters

Location: On-site at Glass Door Night shelter venues in the boroughs of Kensington & Chelsea, Hammersmith and Fulham or Wandsworth

Duration: 1 November 2025 to April 2026

Reporting to: Service Manager – Night Shelters

Shifts available:

7:00pm to 7:15am

7:00pm to 8:15am (driver)

9:45pm to 7:15am

9:45pm to 8:15am (driver)

Pay: £14.50 per hour, or £15.00 per hour when you are the designated driver for that shift.

Job Purpose

As an Overnight Homeless Shelter Worker, you’ll be part of a small, professional team running Glass Door’s night shelters between November and April. Working alongside at least one other staff member, you’ll be awake and engaged throughout the night, supporting up to 35 guests who are experiencing homelessness.

Your role is about creating a safe, calm, and welcoming space where guests can rest, feel respected, and be treated with dignity. You’ll build trust through friendly conversation, keep an eye on everyone’s wellbeing with regular checks, and step in when problems arise – from offering reassurance to someone in emotional distress, to calmly handling challenging behaviour, to calling emergency services if needed.

Most nights are steady and focused on guest support, but there can be moments of pressure. We’ll provide training so you feel confident and prepared. You’ll also help serve a light breakfast in the morning and ensure our equipment is packed and ready for the next night – with one of you driving the van back to base.

If you’re compassionate, calm under pressure, and committed to helping people move forward from homelessness, this role offers the chance to make a real and lasting difference.

Job Responsibilities

What You’ll Do

You’ll be part of the overnight team making sure our night shelters are safe, supportive, and welcoming spaces for everyone staying with us. This is an awake, overnight role, you will be alert and engaged for the whole shift. Your main responsibilities will include:

Welcoming and supporting guests – Create a friendly, respectful atmosphere and build positive relationships with guests, volunteers, and colleagues.

Staying alert all night – Carry out regular checks around the shelter (every 20 minutes) to make sure guests are safe, and comfortable.

Responding to situations – Calmly manage any issues that arise, such as someone feeling unwell, experiencing emotional distress, or showing challenging behaviour. This may sometimes mean calling emergency services. Training will be provided.

Keep the shelter safe and secure – Follow all safety, security, and health and safety procedures. This includes locking and unlocking doors and making sure the space stays tidy and free from hazards.

Recording important information – Write clear, accurate shift reports and note any concerns or observations. Complete incident forms if needed.

Supporting volunteers – Offer direction and guidance to volunteers on shift so everyone works well together.

Enforcing behaviour expectations – Address situations where may display challenging behaviour, using a calm and respectful approach, conflict de-escalation training is provided for all staff.

Packing and unpacking the van – unload equipment and supplies into the van at the start of the shift and repack at the end of the night. The allocated driver will return the van to base (driver shifts are paid for an extra hour).

Restocking supplies – Keep an eye on essentials such as tea, coffee, and toilet paper, and restock from the van when needed.

Preparing a simple breakfast – In the morning, help serve drinks, toast, and porridge, and make sure guests are woken from 6am so they can leave by 7am.

Tidying and closing down – Gather equipment, pack it away, and ensure nothing is left behind.

Training and meetings – Attend occasional in-person training sessions, team meetings, or other activities. From time to time, you may be assigned online training to complete while on shift.

Work to a rota – Shifts will include evenings, weekends, and public holidays, so flexibility is important.

Help with other tasks as needed – From time to time, you may be asked to help with other reasonable tasks that keep the night shelter running smoothly.

Person Specification

Essential

A genuine commitment to providing a high standard of service and treating everyone with respect, kindness, and dignity.

Confidence in handling challenging behaviour calmly and respectfully.

Good communication skills, both spoken and written.

The ability to carry out manual handling tasks such as moving supplies and equipment.

For driver shifts: A valid driving licence for a manual vehicle and be willing to drive the Glass Door van.

Desirable

Experience working with people experiencing homelessness or other vulnerable groups.

The ability to speak another language, for example Arabic, Tigrinya, Amharic, Polish, Spanish, French, or Russian.

A lived experience of homelessness.

An understanding of, and commitment to, trauma-informed care.

Relevant training such as first aid, fire safety, conflict de-escalation, or Mental Health First Aid.

Other

Employment is subject to a satisfactory enhanced DBS check for adults.

You’ll be expected to follow Glass Door’s safeguarding policies and procedures.

A commitment to equality, diversity, and inclusion in all aspects of your work.

We value diversity, promote equality and encourage applications from people of all backgrounds. We particularly welcome applications from people with lived experience of homelessness.

View Apply Now

Project Worker

HOMELESS LINK

30,420 per year

Euston, London

Full-time

Project Worker - London (Euston)

Job Reference: REF-14-TK9RIMN
Date Posted: 24 September 2025
Recruiter: St John of God Hospitaller Services
Location: Euston, London
Salary: £30,420
Role: Frontline jobs
Job type: Permanent
Work hours: Full Time

Job Description

Hours: 37.5 hours per week

Salary: £30,420.00 per year / £15.60 per hour.

We are excited to be recruiting for a Project Worker at Olallo House, one of our 24/7 services based in central London. To be eligible to apply for this role you will need to be able to speak a second language/multilingual, especially Eastern European, Punjabi, Mandarin or Farsi.

The service specialises in providing accommodation and specialist support for homelessness men and woman in need. Sometimes our residents have been the victims of modern day slavery or trafficking and need our support to re-establish themselves in the community.

The role is to provide support and direction to the people who use our service so that they feel empowered to make positive choices such as finding employment/alternative accommodation. You will be involved in a variety of tasks to support individuals including liaising with/accompanying individuals to meetings with external agencies and medical professionals. Your support will encompass a variety of tasks including day to day operational domestic responsibilities (support in the kitchen, reception duties) and supporting the service manager in complying with health and safety regulations.

Essential criteria:

Experiencing of working with people with different needs
Ability to encourage, support and show empathy
Be friendly, caring and trustworthy
Ability to support individuals to be safe
Ability to support and assist to make positive choices
Must be able to speak an Eastern European language as detailed above

Benefits and Rewards:

Annual leave entitlement of 33 days (pro-rata) including bank and public holidays
Employee Assistance Programme
Auto Enrolment Pension Scheme
Health Cash Plan
Bike to Work Scheme
We are an equal opportunities employer
Excellent training and development opportunities

Candidates are asked to submit a cover letter including their answers to the below questions:

Can you describe your experience working with people who have different and sometimes complex needs, and how you adapted your approach to support them effectively?
Tell us about a time when you supported someone to make a positive choice in their life (e.g., finding work, housing, or improving wellbeing). What approach did you take?
Can you share how you have used your language skills in a professional or voluntary setting to build trust and support individuals?
Give an example of when you accompanied or supported someone at an external meeting (e.g., with medical professionals, social services, or other agencies). How did you ensure their voice was heard? Do you have experience in networking?
This role involves day-to-day operational duties. What skills you can bring? How do you balance practical tasks with providing emotional support to residents?
Working with potentially vulnerable people means ensuring their safety and wellbeing. Can you tell us about a time when you identified a risk and took action to keep someone safe?

Click here to view the full Job Description and Person Specification

We are unable to offer sponsorship for this role, to apply you must have Right to Work in the United Kingdom. If you are in the UK on a VISA please ensure you have no restrictions that would prevent you from taking this post.

An enhanced DBS (Disclosure and barring Certificate) is required, which we will pay for.

Please be aware that applications will be assessed upon receipt, and we reserve the right to interview and appoint prior to the closing date.

For further information on the vacancy or for a formal discussion about the role, please contact a Robert Oleksy, Service Manager or Mohamed Chahabi, Deputy Service Manager by emailing: robertoleksy@sjog.org.uk / mohamedchahabi@sjog.org.uk

View Apply Now

Night Shelter Manager

HOMELESS LINK

19.9 per hour

London

Part-time

Night Shelter Manager - Bank/Casual

Job Reference: 00004250-1
Date Posted: 16 September 2025
Recruiter: Glass Door Homeless Charity
Location: London
Salary: £19.90 Per Hour
Bonus/Benefits: Pension, holiday
Role: Frontline jobs
Job type: Temporary
Duration: November 2025 to mid-April 2026
Work hours: Part Time

Job Description

NIGHT SHELTER MANAGER

Team: Night Shelters

Location: On-site at Glass Door Night shelter venues in the boroughs of Kensington & Chelsea, Hammersmith and Fulham or Wandsworth

Duration: 1 November 2025 to April 2026

Reporting to: Service Manager – Night Shelters

Shifts available:

5:00pm to 10:00pm

Pay: £19.90 per hour

Job Purpose

As a Night Shelter Manager, you’ll be the lead staff member for your shift, overseeing the safe and smooth running of one of Glass Door’s seasonal night shelters between November and April.

You’ll work alongside Overnight Homeless Shelter Workers and volunteers on your shift to make sure the shelter is a welcoming, safe, and respectful place for up to 35 guests. Your role is to set the tone for the night: briefing the team before opening, welcoming and inducting new guests, explaining our shelter guidelines, and ensuring everyone knows their responsibilities. You’ll be the first point of contact for any issues during your shift, whether that’s supporting someone in distress, addressing concerns or responding to challenging behaviour.

You’ll also ensure shelter procedures are followed, keep accurate records of attendance and incidents, and maintain clear communication with the casework team so they can follow up with guests. Alongside leading operations, you’ll actively work with guests, volunteers, and colleagues to create a friendly and supportive environment where everyone is treated with dignity.

This role is ideal for someone who can remain calm under pressure, lead a small team confidently, and is committed to supporting people as they work towards ending their homelessness; all while making sure the night shelter runs smoothly from start to finish.

Job Description

As the lead staff member for your shift, you’ll be responsible for the smooth and safe running of the shelter during your working hours. You’ll work closely with Overnight Homeless Shelter Workers and volunteers, setting the tone for the night and making sure everything runs to plan.

Your main responsibilities will include:

Leading the shift – Oversee the running of the shelter during your shift, making sure guests, staff, and volunteers are safe and supported.

Briefing the team – Hold a short briefing before opening to make sure everyone understands their roles and responsibilities for the night.

Welcoming guests – Greet guests warmly, induct new arrivals by explaining shelter guidelines and behaviour expectations, and answer any questions they have.

Supporting volunteers – Guide and support the volunteer team, working closely with Volunteer Coordinators to make sure their time is well organised and meaningful.

Monitoring wellbeing – Keep an eye on guest welfare throughout the shift, offering support when needed.

Responding to issues – Manage any situations that arise, from emotional distress to challenging behaviour or medical emergencies, and call emergency services if necessary. Training will be provided.

Overseeing safety and security – Take responsibility for the overall safety and security of the shelter during your shift, ensuring guests, staff, and volunteers are safe and supported at all times.

Following procedures – Help make sure the shelter’s policies and procedures are understood and put into practice during the shift.

Shift handover – Provide a clear handover at the end of your shift so the overnight team has all the information they need.

Shelter van – Drive the van from its parking location to the shelter at the start of the shift, keep it tidy, and carry out basic stock checks before departure, reporting any shortages for restocking.

Keeping accurate records – Record attendance, incidents, and observations using our iPad-based In-Form system so colleagues have up-to-date information.

Working with the casework team – Share relevant information about guests’ welfare and needs to support follow-up work.

Supporting practical needs – Assist the casework team with practical tasks related to guests’ day-to-day needs as requested.

Attending meetings and training – Join monthly shelter meetings and other training or team sessions as required.

Supervision meetings – Take part in regular supervision meetings with the Service Manager.

Pitching in where needed – From time to time, take on other reasonable tasks to help the shelter run smoothly.

Person Specification

Essential:

A valid manual driving licence and be willing to drive the Glass Door van.

Experience working with people experiencing homelessness or other vulnerable groups.

A genuine commitment to providing a high standard of service and treating everyone with respect, kindness, and dignity.

he ability to lead a small team confidently, including during challenging or fast-changing situations, while keeping a calm and professional approach.

Confidence in handling challenging behaviour calmly and respectfully.

Strong written and verbal communications skills.

The ability to carry out manual handling tasks, such as moving supplies and equipment.

Desirable:

The ability to speak another language, for example Arabic, Tigrinya, Amharic, Polish, Spanish, French, or Russian.

A lived experience of homelessness.

An understanding of, and commitment to, trauma-informed care.

Relevant training such as first aid, fire safety, conflict de-escalation, or Mental Health First Aid.

Other

Employment is subject to a satisfactory enhanced DBS check for adults.

You’ll be expected to follow Glass Door’s safeguarding policies and procedures.

A commitment to equality, diversity, and inclusion in all aspects of your work.

We value diversity, promote equality and encourage applications from people of all backgrounds. We particularly welcome applications from people with lived experience of homelessness.

View Apply Now

Support & Progression Volunteer

HOMELESS LINK

Bradford, Yorkshire

Part-time

Support & Progression Volunteer, Aldo House, Bradford

Job Reference: 00004273-1
Date Posted: 22 September 2025
Recruiter: Centrepoint
Location: Bradford, Yorkshire
Salary: On Application
Role: Volunteer jobs
Job type: Permanent
Work hours: Part Time

Job Description

As a Support and Progression Volunteer (SPV) you’ll be part of the team that supports young people in one of our accommodation services. You will contribute to creating a friendly and welcoming atmosphere within one of our hostels, dealing with enquiries, and provide access, information and contribute to the support available to young people. You will be supporting the housing staff to run a tight ship, helping with the day-to-day tasks and activities involved in running a Centrepoint service. Role commitment:

CORE TASKS

We have core tasks that we want to work on with an amazing and passionate volunteer. These include:

Being a first point of contact for young people and visitors
Supporting residents meetings
Management of ingress/egress to the property, ensuring that only young people and visitors known to the service are allowed in/out
Managing in/out post and distribution of post to appropriate people
Managing appointments for young people, including issuing appropriate reminders to them
Administration duties e.g. letters to young people, Housing Benefit claims, supporting with reports and meeting notes, file maintenance, managing young people’s appointments, collecting service charges
Health and Safety – joint inspections with staff and ensuring electronic and hard copy systems are in place
Researching information such as job opportunities, training and apprenticeship courses for and with young people
Young people consultation work (supporting residents meetings, organising surveys)
Young people activities coordination – supporting the sitting up/access to, or facilitating activities for the young people to participate within the service or in the local area
Work cooperatively with other staff and volunteers
Observe and adhere to Centrepoint policies relevant to the team and be familiar with emergency procedures in case of fire, serious accident or violence.

WHAT WE’RE LOOKING FOR

ESSENTIAL

Ability to communicate confidently and clearly with young people, other volunteers and staff
Ability to remain calm when involved with challenging individuals and situations
Understanding of the issues – practical and emotional – facing young people
Understanding of the importance of teamwork and a strong commitment to being part of a team
Ability to develop a rapport with young people
Good communication skills, written and oral-good telephone manner
Able to use Microsoft Office
A commitment to demonstrating Centrepoint’s values
A commitment to complete the necessary volunteer training sessions

DESIRABLE

Understanding of mental health and resilience to cope with a range of individualised coping mechanisms and outbursts
Knowledge of provisional local to the service the role is based within
Skills and confidence with supporting independent living skills, e.g. managing money, shopping on a budget, cooking
What do we offer you?
Structured induction and training
Ongoing support and supervision from the Volunteering Team
Ongoing support and supervision from supervisor
Access to further training
Travel and other reasonable expenses reimbursed

View Apply Now

Volunteer for Homelessness Day Centre

HOMELESS LINK

Clapham, London

Part-time

View Apply Now

Floating Support Worker

HOMELESS LINK

12.6 per hour

BN1

Part-time

Floating Support Worker

Job Reference: 284127HLL
Date Posted: 17 September 2025
Recruiter: Social Interest Group
Location: BN1
Salary: £12.60 Per Hour
Role: Frontline jobs, Other jobs
Job type: Contract
Work hours: Part Time

Job Description

ABOUT THE ROLE

We are recruiting for Floating Support Workers to join our team across Brighton and Hove! You may need to support in additional local areas as appropriate. We are ideally looking for someone who is local as shifts may vary due to this being a bank position, we are unable to provide consistent rotas, therefore being from the area will be beneficial in getting around to the various locations. In this role, you will provide community-based support for individuals with mental health and wellbeing needs. You will work alongside various services to support individuals to meet their unique goals, and provide opportunities available to them to live independently in the community, develop their social skills and independent living skills.

Support participants to achieve desired outcomes/goals through support plans, risk assessments, and regular reviews
Develop and encourage participation in activities and events within the community
Work alongside community partners and other SIG services
Recognise signs of deteriorating mental health, physical health, or other health implications and initiate appropriate interventions to prevent crisis or other risks
Complete safeguarding and other referrals when required.
Support participants in medications supervision, hospital appointments, bills/correspondence checking and compliance, prompting personal care.

Shift Pattern: Bank hours will be ad-hoc varying on availability which can be Monday to Sunday. There may be a possibility to gain weekly regular shifts however we are unable to guarantee this.

We will be screening applications throughout July and and we are planning interviews in August.

ABOUT YOU

We’re looking for someone with a genuine passion and felt purpose to help people, challenge stigma, and make a real difference to people’s lives!
You will be able to be flexible in your working pattern, live local to the areas as listed above, and be able to work independently as well as within a team. We are looking for someone with a true passion to help make a difference to lives, provide quality care and support, and can build rapport with people from varying backgrounds, treating everyone with respect regardless of past/present experiences.

We are an inclusive employer, committed to Equity, Diversity, and Inclusion (EDI). We value and celebrate the unique backgrounds, perspectives, and experiences of all our employees. We have a team of ambassadors who are staff volunteers and actively support us in fortifying our organisational value of Inclusivity.

SIG actively encourages applications from individuals from a diverse range of backgrounds, particularly lived experience ; Naturally, we approach any emerging issues with empathy and sensitivity .

As an organisation, we’re proud to mention that our staff Ambassadors career aspirations generally benefit from embracing this unique opportunity to develop their respective skill sets in spaces that exist outside of their daily roles.

What are we looking for?

IT Proficiency, ability to learn new software programs, basic Microsoft experience is required
Experience of working with people of complex backgrounds, including in the criminal justice field, mental health, and/or substance misuse or a good understanding of the sector
Understanding of the housing and social needs of people with multiple and complex needs
Able to influence and negotiate positive outcomes with others

What would we like, but not essential?

Appropriate qualification: NVQ/Diploma Level 2 in Health & Social Care/Community Justice, or professional equivalent
Experience of providing housing support and a practical assistance within a residential or outreach support role
Experience creating co-produced support plans and providing appropriate interventions for service user and liaising with other professionals

If you have the passion, creativity, and tenacity to make a real difference in people's lives, challenge stigma and make our communities safer, we would love to hear from you!

Other responsibilities than those described above may be required to be undertaken from time to time and will be expected to be performed to as long as it is within the capability and level of the position.

Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.

ABOUT US

Social Interest Group (SIG) believes good care and support improve lives. Our values of ambition, empowerment, transparency, and inclusivity drive everything we do. Our mission is to empower people who are marginalised by building powerful partnerships and creative solutions that bridge gaps in provision and aid recovery, reablement and resettlement.

SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings (including people's own homes), probation settings, and hospitals awaiting discharge. We do so across London, Brighton, Bedfordshire, Luton, and Kent. We believe in the power of well-planned, well-managed services to make a difference. We work with high standards and external and internal regulatory frameworks.

Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change

Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group.

ADDITIONAL INFORMATION

Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.

Additional information on our company policies including Gender Pay, Equality and Diversity, Company Benefits and our Candidate Privacy Policy can be found on our website.

For Recruitment related enquiries, or if you need support with making your application for example due to learning needs or a disability, please email recruitment@socialinterestgroup.org.uk or call us on 020 3668 9270

Please note that as part of our process, we complete an enhanced DBS check, some roles may require further vetting. We are an inclusive employer and encourage applicants from all backgrounds. If you have any questions regarding this, please contact us on the details above.

Unfortunately, we are unable to provide sponsorship, please ensure you have full right to work in the UK prior to applying to our positions.

View Apply Now

People and Culture Business Partner – Organisational Change Generalist

HOMELESS LINK

44,000 per year

Islington, London

Full-time

People and Culture Business Partner – Organisational Change Generalist

Job Reference: 288541HLL
Date Posted: 4 September 2025
Recruiter: Social Interest Group
Location: Islington, London
Salary: £44,000
Role: Frontline jobs
Job type: Contract
Work hours: Full Time

Job Description

Job Title: People and Culture Business Partner - Organisational Change

Location: Based in our Central office in Islington, around a 10 minute walk from Highbury and Islington station. You will also be able to work from home and will be required to make regular visits to our services. Please note that step free access is not available at our central office and some of our other services.

Salary: £44,000

Shift Pattern: Fixed Term contract approximately 8 months, working 37.5 hours per week Monday to Friday between 09:00 - 17:00. You may also be required to work evenings and outside these hours to provide flexibility to our night run services.

About the role

We're seeking an all rounded generalist to join our People and Culture team to support specifically in around areas of organisational change, mainly in relation to managing mobilisations, TUPE, staff consultations and growth. You will use your previous experience in these areas to manage the process of organisational change, working alongside the wider P&C team and managers across the organisation. Some key responsibilities in this role includes:

Provide high quality support, leadership and guidance to managers and staff for change projects from start to finish.
Support with matters of employee relations, escalations, and cross specialist areas.
Provide advice and guidance to colleagues and stakeholders to successfully deliver legally compliant, compassionate, and robust organisational change processes.
Maintain effective project management resources and timelines.
Ensure all staff have access to meaningful and accessible employment advice and access to appropriate information, documents, and other resources.
Ensure all employee life cycle administration, advice, and support is completed and provided to standards.
Partner with relevant managers and project leads to understand resourcing needs, then support to deliver end-to-end recruitment and onboarding to fulfil staffing needs.

About you

We are looking for someone who has experience in coaching and advising managers and colleagues with legal and internal obligations in relation to HR, you would have proven experience in a similar role at a similar level with responsibilities to this position. You will be a team player, confident in your skills and ability, and able to build rapport with others. Confidentiality will be at the core of what you do, and you will be able to take an objective standpoint to provide the correct advise to others. You will have:

Experience in managing mobilisations, TUE, de-mobilisations, redundancy consultations, change consultation, and project management
Working knowledge and understanding of HR procedures and basic employment law practices, and how it applies under UK employment legislation
Experience in coaching and advising managers in employee relations activities across the full lifecycle including recruitment, onboarding, required learning packages and general ER case work
Proven ability to juggle multiple tasks and competing priorities within a fast-paced environment
Excellent communication skills both written and verbal including relationship building
Attention to detail and quality, with organisation skills
Proactive nature, ability to make commercially and value-driven balanced decisions, including the use of data to make decisions and reports
Alignment with our values of Ambition, Empowerment, Inclusivity, and Transparency

Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.

What we offer

25 days (Full time equivalent) annual leave, increasing with the length of service
Employer Pension Contribution
Eligibility to register with Blue Light Discount Card
Access to discounted tickets for music events, shows, sports and more
Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing at work
Training and Development, including access to courses, upskilling, and progression plans
Employee Assistance Programme, including counselling
Life Assurance Scheme
Cycle-to-work scheme
Annual Staff Awards
EDI Ambassador programme
Be part of an organisation which believes good care and support improves lives with the vision to create healthier, safer, and more inclusive communities.
Join an organisation with a mission to empower independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital, and off the streets.

We value and celebrate the unique backgrounds, perspectives and experiences of all of our employees. We have a team of staff ambassadors who volunteer to actively support us in fortifying our organisational value of Inclusivity. They embrace this unique opportunity to deliver awareness, events, and developments to our organisation to support us in ensuring our value of Inclusivity is embedded throughout the organisation.

SIG actively encourages applications from individuals from a diverse range of backgrounds, particularly lived experience; Naturally, we approach any emerging issues with empathy and sensitivity.

About Social Interest Group (SIG)

SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings, probation settings, and hospitals. We do so across London, Brighton, Bedfordshire, Luton, Kent and Liverpool. Our goal is to transform lives through empowering change.
Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group.

ADDITIONAL INFORMATION

Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.

Please note that as part of our process, we complete an enhanced DBS check, some roles may require further vetting. We encourage applicants from all backgrounds. If you have any questions regarding this, please contact us on the details below.

For Recruitment related enquiries, or if you need support with making your application for example due to learning needs or a disability, please email recruitment@socialinterestgroup.org.uk or call our central office on 020 3668 9270 to request a call back. Please note that this will take you through to our Central Administration team, who will then communicate your enquiry with us and we will arrange to call you back.

View Apply Now

Complex Needs Support Worker - Housing

HOMELESS LINK

34,382 - 37,967 per year

Watford, Hertfordshire

Full-time

Complex Needs Support Worker - Housing

Job Reference: Brindle Ct
Date Posted: 29 September 2025
Recruiter: One YMCA
Location: Watford, Hertfordshire
Salary: £34,382 to £37,967
Bonus/Benefits: Health Cash Plan, 33 days leave plus bank holidays, career pathway
Role: Frontline jobs
Job type: Permanent
Work hours: Full Time

Job Description

Within our Intensive service at Brindle Court, 6-8 hours of support per person is delivered on a person-centred and individual needs basis, utilising a dynamic and innovative multi-agency, and positive value-based culture and shared goals approach. Residents will be supported to identify and focus on realistic and achievable short, medium and long-term goals using the Outcome Star. At Brindle Court a team of 4 Complex Needs Workers provide support to 40 individuals (caseload of 10 per support worker), placed in the accommodation by Watford Borough Council - under TA placements.

What do we need you to bring to the role? Our job description sets out what the successful candidate must bring, which includes:

• Substantial knowledge and experience of working within the Housing / Support arena within a comparable or similar sector
• An understanding of complex needs and therapeutic approaches to support the residents in addressing their needs and informing change
• An in-depth understanding of childhood trauma and its impact on mental wellbeing and be able to deliver the appropriate information, intervention, advice guidance
• Qualification in a related field (eg housing, social care)
• Knowledge of statutory & non-statutory provisions for the client group
• A developed understanding of therapeutic practice with adults with complex needs
• Experience in mental health, alcohol and substance misuse issues. If you feel that you have the necessary skills and expertise to foster a culture of excellent customer service, genuine care for residents, and a strong sense of team spirit, and if you can lead, inspire and motivate a team, then we would welcome your application!

Shift pattern: Hours are worked seven days per week and including one Saturday in four. Total 37.5 hours per week.
Week 1: Early shift 8am - 4pm / Week 2: Late shift 12pm - 8pm.

While public transport links to our location are limited, we offer free on-site parking for all staff who drive, making commuting by car a convenient option.

View Apply Now

Volunteer support worker and community researcher

HOMELESS LINK

Remote

Full-time

View Apply Now

Women's Homeless Shelter Worker (Evenings)

HOMELESS LINK

14.5 per hour

London

Part-time

Women's Homeless Shelter Worker (Evenings)

Job Reference: 00004253-1
Date Posted: 16 September 2025
Recruiter: Glass Door Homeless Charity
Location: London
Salary: £14.50 Per Hour
Bonus/Benefits: Pension, holiday
Role: Frontline jobs
Job type: Temporary
Duration: November 2025 to mid-April 2026
Work hours: Part Time

Job Description

WOMEN’S HOMELESS SHELTER WORKER (EVENINGS)

Team: Night Shelters

Location: On-site at Glass Door women’s night shelter in West London

Duration: 1 November 2025 to April 2026

Reporting to: Service Manager – Night Shelters

Shifts available:

7:00pm to 10:00pm, shifts are available 7 days a week

Pay: £14.50 per hour

Job Purpose

As an Evening Women’s Shelter Worker, you’ll be part of the team running Glass Door’s women’s night shelter. Working alongside other staff and volunteers, you’ll engaged with guests throughout the evening, helping to create a safe, calm, and welcoming space where women experiencing homelessness can rest and be treated with dignity.

You’ll greet guests, support the evening set-up, carry out regular checks around the venue, and offer kind, practical help. When issues arise, you’ll respond calmly — whether that’s offering reassurance, guiding someone through a difficult moment, or addressing challenging behaviour. You’ll record key information so the overnight team and caseworkers can follow up.

Most evenings are steady and focused on guest support, but there can be moments of pressure. Training is provided so you feel confident and prepared. You’ll finish with a clear handover with the overnight team so the shelter runs smoothly through the night.

Job Description

What You’ll Do

You’ll help make sure the women’s night shelter is safe, supportive, and welcoming for everyone staying with us. This is an on-site, evening role. Your main responsibilities will include:

Welcoming and supporting guests – Create a friendly, respectful atmosphere and build positive relationships with guests, volunteers, and colleagues.

Welcoming and engaging with guests – Take a proactive approach to being present and approachable throughout the evening, starting conversations, offering support, and helping create a safe and respectful atmosphere.

Responding to situations – Manage issues as they arise, such as someone feeling unwell, experiencing emotional distress, or challenging behaviour. This may sometimes mean seeking guidance from the Night Shelter Manager or calling emergency services. Training will be provided.

Keep the shelter safe and secure – Follow all safety, security, and health & safety procedures and make sure the space stays tidy and free from hazards.

Recording important information – Write clear, accurate shift notes and incident reports (if needed) in our In-Form system so colleagues have up-to-date information.

Working as a team – Maintain good communication with the Night Shelter Manager volunteers and other colleagues during your shift.

Handover to the overnight team – Participate in a brief, handover meeting at the end of your shift so key information is shared.

Training and meetings – Attend occasional in-person training sessions, team meetings, or other activities. You may be assigned brief online training to complete on shift from time to time.

Work to a rota – Shifts will include evenings at weekends and on public holidays, so flexibility is important.

Help with other tasks as needed – From time to time, you may be asked to help with other reasonable tasks that keep the shelter running smoothly.

Person Specification

Essential:

A genuine commitment to providing a high standard of service and treating everyone with respect, kindness, and dignity.

Confidence in handling challenging behaviour calmly and respectfully.

Good communication skills, both spoken and written.

The ability to carry out manual handling tasks such as moving supplies and equipment.

Ability to work well as part of a team and support colleagues.

Desirable:

Experience working with people experiencing homelessness or other vulnerable groups.

The ability to speak another language, for example Arabic, Tigrinya, Amharic, Polish, Spanish, French, or Russian.

A lived experience of homelessness.

An understanding of, and commitment to, trauma-informed care.

Relevant training such as first aid, fire safety, conflict de-escalation, or Mental Health First Aid.

A manual driving licence (helpful if you wish to cover occasional overnight shifts but not required for this role).

Other

Employment is subject to a satisfactory enhanced DBS check for adults.

You’ll be expected to follow Glass Door’s safeguarding policies and procedures.

A commitment to equality, diversity, and inclusion in all aspects of your work.

We value diversity, promote equality, and encourage applications from people of all backgrounds. We particularly welcome applications from people with lived experience of homelessness.

View Apply Now

Service Manager

HOMELESS LINK

38,700 per year

London

Full-time

Service Manager

Job Reference: 268356HLL
Date Posted: 5 September 2025
Recruiter: Social Interest Group
Location: London
Salary: £38,700
Role: Frontline jobs
Job type: Permanent
Work hours: Full Time

Job Description

Job Title: Service Manager

Location: Royal Borough Kensington and Chelsea (RBKC)

Salary: £38,700

Shift Pattern: 37.5 hours per week, Monday to Friday, 09:00 - 17:00. Onsite face to face service, with flexibility around these hours required. All managers, including this position will take part in the out of hours on call duty.

As a note, this is one of two positions. This position is a permanent post, and we also have a 12 month fixed term contract opportunity live via Job ID 268355

About the Service Manager Role

We have an exciting opportunity, perfect for you if you are looking to take the next step in your career within a supported housing service! This is a great opportunity for current deputy service managers, or experienced support workers (and/or equivalent) looking for that next step!

We're looking for a natural leader, someone with experience in supporting people who have struggled with homelessness, substance use, mental health, and/or offending backgrounds. You will be confident in your experience and knowledge and be able to use this to support and lead your team to feel empowered within their roles so they can deliver a seamless and supportive service to our residents to overcome their own personal challenges, and to achieve their personal goals and milestones.

You will have a passion for what we do, and an understanding of the multiple needs that our residents may have, and able to provide a solutions based approach in your work. This role is perfect for someone who is determined, takes pride in their work, and is able to motivate a diverse team. The role includes:

Leading and motivating a team to deliver high-quality care and support
Managing complex situations and driving service improvements
Support a team who directly support individuals in their recovery journey
Working closely with other teams and organisations to ensure the right support is provided
Risk Management, Information Management, and Case Recording
Property and Housing Management
Financial Management

What we're looking for in a Service Manager:

Experience in supporting people who have multiple and complex needs including mental health, homelessness, substance use, offending backgrounds
Experience in frontline, and now able to empower a team to deliver a seamless service
Confident leadership skills and ability to inspire and motivate a team. While you’ll have support from management, this role requires someone who can take ownership and lead with confidence
Confidence in using IT; we use various systems and software's so need someone who is confident in learning new IT skills and can navigate around computer systems
Ability to drive the service forward and implement improvements
Confidence in managing complex situations and making decisions
Ability to work at pace, using initiative, making decisions, and proactiveness in your approach
Alignment with our values of Ambition, Empowerment, Transparency, and Inclusivity

Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.

What we offer

25 days (Full time equivalent) annual leave, increasing with the length of service
Training and Development, including access to courses, upskilling, and progression plans
Employee Assistance Programme, including counselling
Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing
Eligibility to register with Blue Light Discount Card
Life Assurance Scheme
Cycle-to-work scheme
Annual Staff Awards
Be part of an organisation which believes good care and support improves lives.
Join an organisation with a mission to empower people who are marginalised by building powerful partnerships and creative solutions that bridge gaps in provision and aid recovery, reablement and resettlement.

We are committed to Equity, Diversity, and Inclusion (EDI). We value and celebrate the unique backgrounds, perspectives, and experiences of all our employees. We have a team of ambassadors who are staff volunteers and actively support us in fortifying our organisational value of Inclusivity. SIG actively encourages applications from individuals from a diverse range of backgrounds, particularly lived experience; Naturally, we approach any emerging issues with empathy and sensitivity.

Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group.

ADDITIONAL INFORMATION

Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.

Please note that as part of our process, we complete an enhanced DBS check, some roles may require further vetting. We are an inclusive employer and encourage applicants from all backgrounds. If you have any questions regarding this, please contact us on the details below.

For Recruitment related enquiries, or if you need support with making your application for example due to learning needs or a disability, please email recruitment@socialinterestgroup.org.uk or call our central office on 020 3668 9270 to request a call back. Please note that this will take you through to our Central Administration team, who will then communicate your enquiry with us and we will arrange to call you back.

Additional information on our company policies including Gender Pay, Equality and Diversity, Company Benefits and our Candidate Privacy Policy can be found on our website.

View Apply Now

Volunteer jobs

HOMELESS LINK

Bradford, Yorkshire

Part-time

Independent Living Skills, Coates Street, Bradford

Job Reference: 00004271-1
Date Posted: 22 September 2025
Recruiter: Centrepoint
Location: Bradford, Yorkshire
Salary: On Application
Role: Volunteer jobs
Job type: Permanent
Work hours: Part Time

Job Description

As an Independent Living Skills Volunteer, you will be supporting the delivery of our Lifewise Programme in our accommodation services. LifeWise prepares Young People by developing their basic living skills, with short courses focused on managing money, cooking, and cleaning and fire safety. These are integral skills that will support Young People throughout their lives.

Role commitment: CORE TASKS We have core tasks that we want to work on with an amazing and passionate volunteer. These include:

Lead on delivering sessions with Centrepoint young people to develop and improve their confidence with budgeting, maintaining a tenancy and home safety
Supporting Centrepoint teams with the delivery of the Lifewise programme by holding regular Lifewise sessions
Support young people to learn and develop independent life skills
Adhere to administrative requirements of the role

WHAT WE’RE LOOKING FOR

ESSENTIAL

Ability to communicate confidently and clearly with young people, other volunteers and staff
Ability to remain calm when involved with challenging individuals and situations
Understanding of the issues – practical and emotional – facing young people
Understanding of the importance of teamwork and a strong commitment to being part of a team
Ability to develop a rapport with young people
Good communication skills, written and oral-good telephone manner
Able to use Microsoft Office
A commitment to demonstrating Centrepoint’s values
A commitment to complete the necessary volunteer training sessions

DESIRABLE

Understanding of mental health and resilience to cope with a range of individualised coping mechanisms and outbursts
Knowledge of provisional local to the service the role is based within
Skills and confidence with supporting independent living skills, e.g. managing money, shopping on a budget, cooking
What do we offer you?
Structured induction and training
Ongoing support and supervision from the Volunteering Team
Ongoing support and supervision from supervisor
Access to further training
Travel and other reasonable expenses reimbursed

View Apply Now

Deputy Service Manager

HOMELESS LINK

30,200 per year

Croydon, London

Full-time

Deputy Service Manager

Job Reference: 286320HLL
Date Posted: 29 September 2025
Recruiter: Social Interest Group
Location: Croydon, London
Salary: £30,200
Role: Service Manager/Coordinator jobs
Job type: Permanent
Work hours: Full Time

Job Description

Job Title: Deputy Service Manager

Location: Based across 4 residential services based in Croydon (11 minute walk from East Croydon station) you will need to be able to travel between sites during the night shift to provide full managerial support. Access to own transport is ideal. Please note that unfortunately this service does not have step free access

Salary: £30,200

Shift Pattern: 37.5 hours per week, supporting the night team who predominantly work Monday to Sunday 20:00 - 08:00, you will work within these hours, as well as daytime hours to attend trainings and meetings. You will also take part in our out of hours on call rota.

Please note that this is one of two positions within the service. We also have a day time role available. Please type 286319 into our careers site search tool to view the other role.

About the role

We're looking for a Deputy Service Manager to join our residential service based in Croydon. You will support the Service Manager to provide leadership and line management to a team of Night Recovery Workers and Night Concierge which totals around 10. You will be present to ensure a quality service is delivered 24 hours a day, working closely with the day teams to ensure quality handovers.

You will provide general leadership to the team so they feel empowered to be productive and perform well within their roles, supporting a service which focuses on Forensic Mental Health for 27 people across 4 sites in Croydon. The teams support our residents with person centred support to empower them to overcome their personal barriers with their mental health, and have greater independence and fulfilled living.

Some key responsibilities include:

Line Management including providing support and guidance, conducting support and supervisions, and ensuring duties are carried out effectively
Support with the operational delivery of the service
Risk Management ownership, ensuring processes and policies are followed
Property and Housing Management; ensuring the accommodation meets our requirements and is safe to live in

About you

We are seeking a passionate, driven and motivated individual to lead the service in a trauma informed and inclusive way. You will have knowledge around the Mental Health complexities that residents can face, and have a can-do attitude which can help empower the team to deliver their KPI's. We look for:

Experience in working with people who have enduring mental health and complex backgrounds
Ability to motivate and empower a team to achieve KPI's
Ability to provide advice, guidance, and support to the team on all aspects of service delivery including resident related queries
Willingness and ability to work flexibly to meet service needs
IT proficiency - we use various systems so look for someone who can learn and navigate new systems including case management, microsoft, ATS, HR systems, and other types of organisational software
Alignment with our values of Ambition, Empowerment, Inclusivity, and Transparency

Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.

What we offer

25 days (Full time equivalent) annual leave, increasing with the length of service
Employer Pension Contribution
Eligibility to register with Blue Light Discount Card
Discounted tickets for music events, shows, sports and more through Tickets for Good
Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing at work
Training and Development, including access to courses, upskilling, and progression plans
Employee Assistance Programme, including counselling
Life Assurance Scheme
Cycle-to-work scheme
Annual Staff Awards
EDI Ambassador programme
Be part of an organisation which believes good care and support improves lives with the vision to create healthier, safer, and more inclusive communities.
Join an organisation with a mission to empower independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital, and off the streets.

We value and celebrate the unique backgrounds, perspectives and experiences of all of our employees. We have a team of staff ambassadors who volunteer to actively support us in fortifying our organisational value of Inclusivity. They embrace this unique opportunity to deliver awareness, events, and developments to our organisation to support us in ensuring our value of Inclusivity is embedded throughout the organisation.

SIG actively encourages applications from individuals from a diverse range of backgrounds, particularly lived experience; Naturally, we approach any emerging issues with empathy and sensitivity.

About Social Interest Group (SIG)

SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings, probation settings, and hospitals. We do so across London, Brighton, Bedfordshire, Luton, Kent and Liverpool. Our goal is to transform lives through empowering change.
Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group.

ADDITIONAL INFORMATION

Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.

Please note that as part of our process, we complete an enhanced DBS check, some roles may require further vetting. We encourage applicants from all backgrounds. If you have any questions regarding this, please contact us on the details below.

For Recruitment related enquiries, or if you need support with making your application for example due to learning needs or a disability, please email recruitment@socialinterestgroup.org.uk or call our central office on 020 3668 9270 to request a call back. Please note that this will take you through to our Central Administration team, who will then communicate your enquiry with us and we will arrange to call you back.

View Apply Now

Rough Sleeper Navigator

HOMELESS LINK

25,235 per year

Weymouth, Dorset

Full-time

Rough Sleeper Navigator

Job Reference: 00004276-1
Date Posted: 23 September 2025
Recruiter: Julian House
Website: https://www.julianhouse.org.uk/
Location: Weymouth, Dorset
Salary: £25,235
Role: Frontline jobs, Other jobs, Experts by Experience jobs
Job type: Permanent
Work hours: Full Time

Job Description

Julian House is a charity dedicated to making a difference to the lives of the most vulnerable and disadvantaged people in society. We run several projects and every year we help thousands of people out of homelessness, into employment, away from domestic abuse, and more.

If you’d like a real sense of job satisfaction, great career prospects and a competitive benefits package, you could be who we’re looking for!

Job Role: Rough Sleeper Navigator

Salary: £25,235 per year

Hours: 37.5 hours per week

Contract type: Permanent

Location: Weymouth

Additional information:

Valid driver's license and access to a car for business purposes
Participation in an out-of-hours on-call rota
Participation in an outreach rota which may include working early mornings, evening and weekends

About the role:

Are you ready to make a real, lasting impact in people’s lives? We’re looking for a compassionate and driven individual to join our team in Weymouth as a Rough Sleeper Navigator.

In this rewarding role, you’ll be on the front line of change — supporting people who are sleeping rough or living in insecure accommodation across the Dorset Council area. You’ll build meaningful relationships, offer person-centred advocacy, and empower individuals to take the steps needed toward a safer, more stable, and independent future.

Every day will bring new challenges and opportunities to make a difference. If you're passionate about breaking the cycle of homelessness and believe in the power of empathy, resilience, and human connection — we’d love to hear from you.

Please note, this post requires working occasional weekends and some unsocial hours, as well as being able to walk several miles in all weather conditions.

What you’ll be doing:

Get out into the community with assertive outreach and hotspot visits across the local area
Work close with housing, health, police and partner agencies to create real, lasting change
Carry out strength-based assessments and deliver tailored support to help clients achieve their goals
Build trusting, professional relationships using a trauma-informed approach that puts people first

Since job descriptions cannot be exhaustive; the post holder may be required to undertake other duties, which are broadly in line with the above key responsibilities

Qualifications / Requirements:

A valid UK driving licence and access to own vehicle – business insurance will be required for roles involving travel for work
Experience working with vulnerable adults and/or people with complex needs and challenging behaviours
Ability to build effective relationships with clients and services in order to develop pathways to enable clients to make positive changes

There are many great reasons to join our team!

Access to our Rewards Platform, which includes an Employee Assistance Programme and Health Cash Plan
Great opportunities for career development and free monthly training sessions from experienced facilitators
27 days annual leave, including an extra day off for your birthday, increasing up to 30 days after 4 years of continuous employment (pro-rata for part time staff)
30% staff discount at Julian House charity shops
For all the fantastic and valuable work you'll be doing makes you eligible for the Blue Light Card which offers amazing discounts on thousands of brands
A generous and competitive pension scheme
A supportive culture where staff feedback is highly valued and regular supervisions with line managers are conducted
6 weekly Reflective Practice sessions from objective, external facilitators

Our Ethos

As an Equal Opportunities employer, we have an Equality and Diversity Action plan in place showing our commitment in ensuring continuous improvement in creating an inclusive culture. We also have a committed group of Inclusion & Diversity champions who meet monthly to ensure progress is being made. We invite applications from people from all backgrounds and cultures, especially minority groups that are underrepresented in the workplace.

We also welcome applications from those with lived experience. We embrace flexibility and are proud to be a Disability Confident and Mindful employer, as well as an Armed Forces Covenant Supporter.

If you have any special access requirements or other support needs throughout the application process (including interview), please contact us so that we can let you know how we can support you.

DBS Checks

We welcome applications from people with lived experience. All applicants working with our clients will be expected to undertake an enhanced Disclosure and Barring Service check. A criminal conviction will not necessarily prevent you from becoming an employee, the decision will depend on the type of offence and its relevance to the role. If you would like to discuss any convictions you may have, please contact the person named in the advert.

All information will be dealt with according to our Data Protection Policy.

Get in touch

If you have any questions about the Rough Sleeper Navigator role, please get in touch with the team at recruitment@julianhouse.org.uk. We look forward to speaking with you soon!

Please note: We reserve the right to close our vacancies once the perfect candidate has been found. We recommend submitting your application as soon as possible so that you don’t miss out!

View Apply Now

Support Mentor

HOMELESS LINK

27,000 per year

London

Full-time

Support Mentor

Job Reference: 287771HLL
Date Posted: 25 September 2025
Recruiter: Social Interest Group
Location: London
Salary: £27,000
Role: Frontline jobs
Job type: Permanent
Work hours: Full Time

Job Description

Job Title: Support Mentor

Location: Face to face service based in Royal Borough of Kensington and Chelsea (RBKC), the service is a short walk from Ladbroke Grove (Circle and Hammersmith) station. Unfortunately, this service does not have step free access.

Salary: £27,000

Shift Pattern: 37.5 hours per week Monday to Friday on a rota between 09:00 - 17:00 and 13:00 - 21:00. You may be required to work bank holidays and evenings as required.

About the role

We are seeking a compassionate and dedicated Support Mentor to join our team based in RBKC to support our residents who have multiple and complex needs which could include mental health, substance use, homelessness, and/or offending backgrounds. You will support in providing our residents with the support needed to help them overcome their personal barriers, and achieve their goals in a person centred approach. You will work within a residential setting, creating a safe and comfortable space which our residents can call their homes during their time within the service. The role includes:

Supporting residents with daily tasks
Holding a caseload, conducting key work sessions which are personable to their needs
Carry out regular welfare checks, safeguarding checks, and general living checks
Encourage residents to take part in activities and events
Keep support plans up to date on a regular basis
Work closely with the rest of the team to provide overall excellent service delivery, this may mean also supporting with their caseloads, and other tasks as necessary
Carry out general housing management support

About you

We're looking for someone who has a true passion to support those who have multiple and complex needs, with a drive to help support those who suffer with homelessness, mental health, and substance use. You will be able to build rapport and trusting relations in a professional setting, and able to build positive outcomes. You will have an adaptable and flexible approach to helping others, with an understanding that each individual has different levels and types of support needs.

Experience of working with people of complex backgrounds and/or a good understanding of the sector, particularly around multiple and complex needs
Ability to show empathy and compassion to our residents, and different challenges they face
Ability to use, learn and adapt to IT at an intermediate level, including Microsoft and other software programs
Ability and willingness to show flexibility of working patterns, responding to the needs of the service and residents
Ability to promote the service and provide outreach-based provision, with an ability to liaise and work effectively in partnership with stakeholders
Understanding of the different needs people with multiple and complex needs have and be aware of the social marginalisation that can be attached to people who face personal challenges
Alignment with our values of Ambition, Empowerment, Inclusivity, and Transparency

Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.

What we offer

25 days (Full time equivalent) annual leave, increasing with the length of service
Employer Pension Contribution
Eligibility to register with Blue Light Discount Card
Access to discounted tickets for music events, shows, sports and more
Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing at work
Training and Development, including access to courses, upskilling, and progression plans
Employee Assistance Programme, including counselling
Life Assurance Scheme
Cycle-to-work scheme
Annual Staff Awards
EDI Ambassador programme
Be part of an organisation which believes good care and support improves lives with the vision to create healthier, safer, and more inclusive communities.
Join an organisation with a mission to empower independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital, and off the streets.

We value and celebrate the unique backgrounds, perspectives and experiences of all of our employees. We have a team of staff ambassadors who volunteer to actively support us in fortifying our organisational value of Inclusivity. They embrace this unique opportunity to deliver awareness, events, and developments to our organisation to support us in ensuring our value of Inclusivity is embedded throughout the organisation.

SIG actively encourages applications from individuals from a diverse range of backgrounds, particularly lived experience; Naturally, we approach any emerging issues with empathy and sensitivity.

About Social Interest Group (SIG)

SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings, probation settings, and hospitals. We do so across London, Brighton, Bedfordshire, Luton, Kent and Liverpool. Our goal is to transform lives through empowering change.
Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group.

ADDITIONAL INFORMATION

Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.

Please note that as part of our process, we complete an enhanced DBS check, some roles may require further vetting. We encourage applicants from all backgrounds. If you have any questions regarding this, please contact us on the details below.

For Recruitment related enquiries, or if you need support with making your application for example due to learning needs or a disability, please email recruitment@socialinterestgroup.org.uk or call our central office on 020 3668 9270 to request a call back. Please note that this will take you through to our Central Administration team, who will then communicate your enquiry with us and we will arrange to call you back.

View Apply Now

Volunteer Gardener

HOMELESS LINK

Haringey, London

Part-time

View Apply Now

Night Concierge

HOMELESS LINK

12.6 per hour

Hove, Sussex

Part-time

Relief Bank: Night Concierge (BWS)

Job Reference: 292273HLL
Date Posted: 8 October 2025
Recruiter: Social Interest Group
Location: Hove, Sussex
Salary: £12.60 Per Hour
Role: Frontline jobs
Job type: Temporary
Work hours: Part Time

Job Description

ABOUT THE ROLE

A Night Concierge is responsible for creating a safe, supportive, and well-organised environment for everyone living in our supported accommodation houses and residential properties. They will provide support to the night team who deliver a range of frontline services aiming to deliver a high quality, trauma-informed service to residents/participants which focuses on providing a psychologically informed environment (PIE).

The Night Concierge will support with ensuring the properties and the residents that live within them are safe. They will work in accordance with service specifications and agreements to provide a flexible service which is responsive, and inclusive to individual needs, underpinned by SIG’s Theory of Change.

Shift Pattern: Night 9pm to 8.30am or 7.30pm to 8.30am

Salary: £12.60 p/h plus an additional 12.07% for annual leave accrual

ABOUT THE SERVICE

Brighton Women’s Service is a female-only residential project providing nine high-, multiple-, and complex-needs beds and ten medium- to low-needs beds for women who have experienced homelessness and have support requirements involving issues surrounding drugs and alcohol, offending behaviour, mental health and/or domestic abuse.

ABOUT YOU

The post holder will be driven to provide high quality, effective assistance to others in a person-centred approach. They will thrive working on their own initiative, taking responsibility for the running of the concierge service within the property, with remote support provided. They will have effective communication skills, and able to build long-term purposeful relationships with people from different backgrounds, respecting equity, diversity, and inclusion. They will embrace SIG’s values and represent these in everything they do.

The post holder will be compassionate, supportive, and empowering to others, comfortable working in a fast-paced and constantly changing environment. They will have a nonjudgmental approach and support us in achieving our mission to empower people by building powerful partnerships and creative solutions that bridge gaps in provision and aid recovery, reablement, and resettlement.

We are an inclusive employer, committed to Equity, Diversity, and Inclusion (EDI). We value and celebrate the unique backgrounds, perspectives, and experiences of all our employees. We have a team of ambassadors who are staff volunteers and actively support us in fortifying our organisational value of Inclusivity.

SIG actively encourages applications from individuals from a diverse range of backgrounds, particularly lived experience ; Naturally, we approach any emerging issues with empathy and sensitivity .

As an organisation, we’re proud to mention that our staff Ambassadors career aspirations generally benefit from embracing this unique opportunity to develop their respective skill sets in spaces that exist outside of their daily roles.

What are we looking for?

Experience of working with people of complex backgrounds and/or a good understanding of the sector
Ability to use, learn and adapt to IT at an intermediate level, including Microsoft and other software programs
Ability and willingness to show flexibility of working patterns, responding to the needs of the service and residents
Understanding of the housing and social needs of people with multiple and complex needs
Understanding and/or practical knowledge of the social and societal marginalisation that can be attached to people with complex needs
Proactive in making decisions to deal with challenges and providing a solution focused approach using initiative
Ability to work with confidential information, maintain accurate records and write accurate reports
Sensitivity and empathy to others, and ability to deal with individual circumstances with professionalism

What would we like, but not essential?

Understanding and/or practical application of key legislation regarding social care, housing, criminal justice, and mental health
Experience in providing concierge services or practical assistance within a residential or outreach support role
Previous experience in a similar organisation/industry/role

If you have the passion, creativity, and tenacity to make a real difference in people's lives, challenge stigma and make our communities safer, we would love to hear from you!

OVERVIEW OF KEY RESPONSIBILITIES

Key Responsibilities
1. Safety and Security
Carry out hourly patrols of the building and perimeter, ensuring all fire exits and doors are secure.
Remain onsite at all times during the shift.
Monitor and record any incidents, concerns or maintenance issues in log notes and escalate appropriately to the on-call manager or emergency services if required.
Follow emergency and fire evacuation procedures and be familiar with life safety systems.
Maintain key control and ensure proper documentation of key usage.
2. Welfare Monitoring
Conduct welfare checks on residents as per handover instructions or policy.
Monitor compliance with the Communal Living Agreement, including visitor policies, noise levels, and behaviour that may indicate risk (e.g. substance use, self-harm).
Report safeguarding concerns, missing residents, or unusual activity in line with procedure.
3. Incident Reporting
Log and escalate all incidents in line with SIG’s AINMs policy.
Complete accurate written records, reports, and handovers using electronic systems and internal forms.
4. Communication and Teamworking
Provide comprehensive written and verbal handovers to day staff.
Liaise with the on-call manager during overnight incidents or absences.
Maintain professional, trauma-informed communication with residents, using appropriate boundaries and language.
5. Administration and Housekeeping
Keep the office clean, tidy, and organised.
Ensure all documentation is up to date and submitted in a timely fashion.
Note repairs and cleanliness issues, supporting overall property management.

Other responsibilities than those described above may be required to be undertaken from time to time and will be expected to be performed to as long as it is within the capability and level of the position.

ABOUT US

Social Interest Group (SIG) believes good care and support improve lives. Our values of ambition, empowerment, transparency, and inclusivity drive everything we do. Our mission is to empower people who are marginalised by building powerful partnerships and creative solutions that bridge gaps in provision and aid recovery, reablement and resettlement.

SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings (including people's own homes), probation settings, and hospitals awaiting discharge. We do so across London, Brighton, Bedfordshire, Luton, and Kent. We believe in the power of well-planned, well-managed services to make a difference. We work with high standards and external and internal regulatory frameworks.

Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change

Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group.

ADDITIONAL INFORMATION

Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.

Additional information on our company policies including Gender Pay, Equality and Diversity, Company Benefits and our Candidate Privacy Policy can be found on our website.

For Recruitment related enquiries, or if you need support with making your application for example due to learning needs or a disability, please email recruitment@socialinterestgroup.org.uk or call our central office on 020 3668 9270 to request a call back. Please note that this will take you through to our Central Administration team, who will then communicate your enquiry with us and we will arrange to call you back.

Please note that as part of our process, we complete an enhanced DBS check, some roles may require further vetting. We are an inclusive employer and encourage applicants from all backgrounds. If you have any questions regarding this, please contact us on the details above.

Unfortunately, we are unable to provide sponsorship, please ensure you have full right to work in the UK prior to applying to our positions.

View Apply Now

Deputy Service Manager

HOMELESS LINK

31,700 per year

London

Full-time

Deputy Service Manager

Job Reference: 289821HLL
Date Posted: 3 October 2025
Recruiter: Penrose
Location: London
Salary: £31,700
Role: Service Manager/Coordinator jobs
Job type: Permanent
Work hours: Full Time

Job Description

Job Title: Deputy Service Manager

Location: Based within the Non-residential service in Wembley, working within communities, homes, and other residentials. This service does have step free access.

Salary: £31,700

Shift Pattern: 37.5 hours per week Monday to Friday on a rota working 09:00 - 17:00, hours may be extended 08:00 - 18:00. You may also be required to work weekends, evenings, and bank holidays. You will also take part in our out of hours on call rota for managers.

About the role

This is a great opportunity for a Deputy Service Manager to join our team based in Wembley. You will support the Service Manager to ensure high quality service delivery, being a key contact for staff, helping them feel supported, skilled, and empowered within their roles. In this role you will be based within a service which is at the heart of delivering person-centred support to vulnerable adults who have been, or are at risk of homelessness.

Key Responsibilities include:

Line Management and Leadership, supporting your team providing advice, guidance and support throughout their employment lifecycle
Support the Service Manager in leading the day to day operational delivery of the service
Risk Management ownership, ensuring processes and policies are followed
Financial Management, including petty cash and budget management
Contract management and Internal auditing, admin, and general other duties as required.

About you

We are seeking a passionate, driven and motivated colleague to help lead our service in a trauma informed and inclusive way. Someone who is knowledgeable in the needs of our residents, particularly around homelessness and complex needs, able to support the team in delivering their daily duties. You will be driven with passion for what we do, and be able to work flexibly to meet service needs, providing new ideas and opportunities to develop the service further to continue to achieve excellence!

Understanding of homelessness and complex needs of people from different backgrounds
Ability to provide high quality support and line management to staff.
Ability to support the Service Manager and help manage staff with daily tasks, caseloads and overall day to day running of the service.
Ability to motivate and empower a team to achieve KPI's
Ability to provide advice, guidance, and support to the team on all aspects of service delivery including resident related queries
Willingness and ability to work flexibly to meet service needs
IT proficiency - we use various systems so look for someone who can learn and navigate new systems including case management, microsoft, ATS, HR systems, and other types of organisational software
Alignment with our values of Ambition, Empowerment, Inclusivity, and Transparency

What we offer

25 days (Full time equivalent) annual leave, increasing with the length of service
Employer Pension Contribution
Eligibility to register with Blue Light Discount Card
Access to discounted tickets for music events, shows, sports and more
Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing at work
Training and Development, including access to courses, upskilling, and progression plans
Employee Assistance Programme, including counselling
Life Assurance Scheme
Cycle-to-work scheme
Annual Staff Awards
EDI Ambassador programme

About Social Interest Group (SIG)

SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings, probation settings, and hospitals. We do so across London, Brighton, Bedfordshire, Luton, Kent and Liverpool. Our goal is to transform lives through empowering change.

We believe good care and support improves lives with the vision to create healthier, safer, and more inclusive communities. Join us on our mission to empower independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital, and off the streets.
Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group.

Additional Information

Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.

Please note that as part of our process, we complete an enhanced DBS check, some roles may require further vetting. We encourage applicants from all backgrounds. If you have any questions regarding this, please contact us on the details below.

For Recruitment related enquiries, or if you need support with making your application for example due to learning needs or a disability, please email recruitment@socialinterestgroup.org.uk or call our central office on 020 3668 9270 to request a call back. Please note that this will take you through to our Central Administration team, who will then communicate your enquiry with us and we will arrange to call you back.

View Apply Now

Supported Housing Worker

HOMELESS LINK

25,235 per year

Trowbridge, Wiltshire

Full-time

Supported Housing Worker

Job Reference: 00004328-1
Date Posted: 17 October 2025
Recruiter: Julian House
Website: https://www.julianhouse.org.uk/
Location: Trowbridge, Wiltshire
Salary: £25,235
Role: Frontline jobs, Experts by Experience jobs
Job type: Permanent
Work hours: Full Time

Job Description

Julian House is a charity dedicated to making a difference to the lives of the most vulnerable and disadvantaged people in society. We run several projects and every year we help thousands of people out of homelessness, into employment, away from domestic abuse, and more.

If you’d like a real sense of job satisfaction, great career prospects, and a competitive benefits package, you could be who we’re looking for!

Job Role: Supported Housing Worker

Salary: £25,235 per year

Hours: 37.5 hours per week

Contract type: Permanent

Location: Trowbridge, Wiltshire

Additional information:

- Participation in an on-call, out-of-hours rota
- Flexibility to work evenings and weekends

About the Role:

As a Supported Housing Worker within the Connect Wiltshire service, you’ll provide person-centred, high-quality support and housing management to single homeless clients with low to medium support needs, living in designated properties. Your focus will be on helping individuals progress towards greater independence, ensuring sustainable move-on within defined timescales.

Connect Wiltshire is a multi-agency partnership led by Turning Point and commissioned by Public Health. In this role, you’ll play a pivotal part in delivering the supported accommodation element of the service. You’ll work closely with partner agencies to support clients with complex needs, many of whom are in early recovery or abstaining from drugs and alcohol.

This is a rewarding opportunity to make a meaningful impact in people’s lives, helping them build stability and resilience through tailored support and collaborative working.

Responsibilities include:

Manage referralsinto the service, ensuring a smooth and supportive assessment process.
Create and deliver personalised support plansandrisk assessmentsto help clients thrive.
Champion safeguardingby following policies and procedures to keep everyone safe.
Empower clientsby offering advice, information, and support to connect them with the right services.
Oversee the day-to-day runningof the service, making sure everything’s safe, running smoothly, and in line with health and safety standards.

Please note: Job descriptions are not exhaustive, and the successful candidate may occasionally be asked to take on other duties that align with the key responsibilities outlined.

If you’d like to view the full job description, just drop us a message at recruitment@julianhouse.org.uk — we’ll be happy to send it over!

Qualifications / Requirements:

- Experience working with people who may have complex needs and/or challenging behaviours.
- Able to build effective relationships with clients and services.

There are many great reasons to join our team!

- Access to our Rewards Platform,which includes anEmployee Assistance ProgrammeandHealth Cash Plan
- 27 days annual leave, including an extra day off for your birthday, plus bank holidays - increasing up to 30 days after 4 years of continuous employment (pro rata for part-time staff)
- 30% staff discountat Julian House charity shops
- A generous and competitive pension scheme
- A supportive culture where staff feedback is highly valuedand regular supervisions with line managers are conducted
- Great opportunities for career development and free monthly training sessionsfrom experienced facilitators
- For all the fantastic and valuable work you’ll be doing, you’ll be eligible for the Blue Light Cardwhich offers amazing discounts on thousands of brands
- Reflective Practice sessionsfrom objective, external facilitators
Access to our

Our Ethos

As an Equal Opportunities employer, we have an Equality and Diversity Action plan in place showing our commitment in ensuring continuous improvement in creating an inclusive culture. We also have a committed group of Inclusion & Diversity champions who meet monthly to ensure progress is being made. We invite applications from people from all backgrounds and cultures, especially minority groups that are underrepresented in the workplace. We also welcome applications from those with lived experience. We embrace flexibility and are proud to be a Disability Confident and Mindful employer, as well as an Armed Forces Covenant Supporter.

If you have any special access requirements or other support needs throughout the application process (including interview), please contact us so that we can let you know how we can support you. We accept CVs and applications in all formats.

DBS Checks

We welcome applications from people with lived experience. All applicants working with our clients will be expected to undertake an enhanced Disclosure and Barring Service check. A criminal conviction will not necessarily prevent you from becoming an employee, the decision will depend on the type of offence and its relevance to the role.

If you would like to discuss any convictions you may have, please contact the recruitment team. All information will be dealt with according to our Data Protection Policy.

Get in touch

If you have any questions about this role, please get in touch with the recruitment team at recruitment@julianhouse.org.uk. We look forward to speaking with you soon!

Please note: We reserve the right to close our vacancies once the perfect candidate has been found. We recommend submitting your application as soon as possible so that you don’t miss out!

View Apply Now

Board Member (Trustee)

HOMELESS LINK

Remote

Part-time

Board Member (Trustee)

Job Reference: 00004324-1
Date Posted: 17 October 2025
Recruiter: Julian House
Website: https://www.julianhouse.org.uk/
Location: Bath, Somerset
Remote Working: Some remote working possible
Salary: On Application
Role: Other jobs, Volunteer jobs
Job type: Contract, Permanent, Temporary
Work hours: Part Time

Job Description

Changing Lives, One Step at a Time ✨

Julian House is a charity committed to supporting the most vulnerable and disadvantaged in our society. Through a range of life-changing projects, we help thousands of people each year—providing pathways out of homelessness, offering refuge from domestic abuse, and supporting individuals into employment and independent living.

Our mission is simple: to transform lives by delivering high-quality housing and tailored support services, empowering people to build brighter, more stable futures.

Role: Board Member (Trustee)

Role type: Trustee - Volunteer

Location: Bath

The Role:

We're looking for a passionate and dedicated individual to join our Board of Trustees!

As a trustee, you'll play a key role in shaping our strategy, providing strong governance, and ensuring we stay true to our mission. You'll help guide our long-term vision, support leadership, and ensure our resources are used effectively to maximize impact. This is a fantastic opportunity to make a real difference and help us adapt, grow, and create lasting change.

Apply now by submitting your application, including your CV and a supporting statement.

Key responsibilities include:

Fulfil the legal duties of the trustee role.
Define the strategic direction and agree on business and financial plans.
Oversee risk management at Julian House, ensuring potential risks are identified, assessed and effectively mitigated.
Shape and champion the culture of Julian House, ensuring that all decisions and behaviours align with our core values and that these values are deeply embedded throughout the charity.
Monitor and evaluate performance, ensuring that all actions and resources are effectively directed toward achieving Julian House’s charitable objectives.

Commitment

Trustees serve an initial three-year term (extendable up to nine years) and attend four in-person board meetings annually in Bath or Bristol. Meetings start at 4 PM and last around four hours. Trustees also join at least one committee or the subsidiary board, with four online meetings per year (5:30 PM start, 2.5 hours). Additionally, there is one full strategy day each year.

What we are looking for:

We are seeking a dedicated individual with exceptional communication skills to champion our cause. The ideal candidate will possess strong listening abilities, be receptive to feedback, and appreciate diverse perspectives.

Creativity is essential—you should think innovatively, bring fresh ideas, and be willing to challenge the status quo. If you are a natural influencer with a passion for making a meaningful impact, we would love to hear from you.

In addition, we are looking for individuals who can bring at least one of the following specialisms to the board:

Deep understanding of charity retail, most likely from having held senior leadership retail positions in charities.

Please note, that board experience is not a requirement, the selected candidate will be assigned a ‘buddy’ on the Board and will be fully inducted into the trustee role.

Please see below Trustee Recruitment Pack

Trustee Recruitment Pack Sep25 (Charity Retail).pdf

Trustee appointments are subject to eligibility and vetting checks, if you would like further information on this please get in touch.

Get in touch

If you have any questions about this role, please get in touch with the recruitment team at recruitment@julianhouse.org.uk. We look forward to speaking with you soon!

Please note: We reserve the right to close our vacancies once the perfect candidate has been found. We recommend submitting your application as soon as possible so that you don’t miss out!

View Apply Now

Support Manager

HOMELESS LINK

34,000 - 36,000 per year

Remote

Full-time

Support Manager

Job Reference: 00004307-1
Date Posted: 10 October 2025
Recruiter: Emmaus Bristol
Location: Bristol
Remote Working: Some remote working possible
Salary: £34,000 to £36,000
Role: Frontline jobs, Senior Manager jobs, Service Manager/Coordinator jobs, Project Manager/Officer jobs
Job type: Permanent
Work hours: Full Time

Job Description

Job Purpose

The Support Manager is responsible for our support for people who have experienced or are at risk of homelessness. The purpose of the role is to lead the support, engagement, and empowerment of Companions in Emmaus Bristol, and to facilitate a safe, secure, and happy community which provides meaningful work and personal development opportunities, leading to successful move-on from Emmaus Bristol. The Support Manager is also responsible for overseeing our family homes and the wellbeing of other participant beneficiaries of the charity.

Job Description

Community related

Overall responsibility for the welcome, welfare and care of Companions, and other residential and non-residential beneficiaries of the charity.
Lead on referrals and move in, including risk assessment, needs assessment and other essential documentation
Ensure accommodation licenses and tenancy agreements are abided by, acting when needed to ensure compliance
Lead on progression and move-on including onwards referrals, and liaison with social and private landlords and employers
Work with the Head of Buildings to manage the facilities of the Community buildings to ensure compliance with H&S regulations, and access for maintenance/ buildings contractors Management reporting and administration
Line management of the support team including regular 1:1s and appraisals
Lead on Emmaus Bristol’s use and management of Inform (a Salesforce CRM), liaising with Emmaus UK and Inform as needed
Budget management of the Community budget including achieving rental income targets and controlling costs
Internal and external monitoring and reporting on progress and KPIs
Acting as an Emmaus Bristol bank signatory and credit card holder (after probation) Policy, network and strategy
Lead on support-related compliance such as the Supported Housing Act, HMO regulations and Food Hygiene, and Safeguarding
Write policies and procedures relating to support, in a consultative and collaborative manner
Work cooperatively and collaboratively with the Social Enterprise Manager and wider social enterprise team to ensure companions and other adults at risk are fully participating in and benefiting from their opportunities for work experience and training within Emmaus Bristol’s social enterprises
Represent Emmaus Bristol’s support team at charity and wider networking meetings as required, including but not limited to Emmaus Bristol board meetings, Emmaus UK peer group, local homelessness forums

The job description is not exhaustive and given that Emmaus Bristol is a small charity, willingness to be flexible is required.

To apply: download the applicant pack from our website, and apply using the google form (link in the applicant pack)

View Apply Now

Rough Sleeper Prevention Worker

HOMELESS LINK

25,235 per year

Exeter, Devon

Full-time

Rough Sleeper Prevention Worker

Job Reference: 00004322-1
Date Posted: 17 October 2025
Recruiter: Julian House
Website: https://www.julianhouse.org.uk/
Location: Exeter, Devon
Salary: £25,235
Role: Frontline jobs, Experts by Experience jobs
Job type: Permanent
Work hours: Full Time

Job Description

Julian House is a charity dedicated to making a difference to the lives of the most vulnerable and disadvantaged people in society. We run several projects and every year we help thousands of people out of homelessness, into employment, away from domestic abuse, and more.

If you’d like a real sense of job satisfaction, great career prospects and a competitive benefits package, you could be who we’re looking for!

Job Role: Rough Sleeper Prevention Worker

Salary: £25,235 per year

Hours: 37.5 hours per week

Contract type: Permanent

Location: Exeter

Additional information:

Valid driver's license and access to a car business purposes
Participation in an Outreach rota which may include working early mornings, evenings and weekends
Please note the standard working pattern for this role is Tuesday - Saturday

The Role:

As a Rough Sleeper Prevention Worker, you will support individuals experiencing rough sleeping to move into 'off the street' placements. You will work with this group both on the street and during their stay in the off-the-street placement beds, including several emergency sleeping pods. As part of this role, you will deliver high-quality, person-centred assertive outreach sessions, working as part of a team, making contact with new, repeat and long-term people sleeping rough across the Exeter Council area.

Please note, that this role will include working weekends and unsocial hours and being able to walk a number of miles in all weather conditions.

Responsibilities include:

To undertake assertive outreach and hot spot visits across the locality area
Handle referrals and support individuals accessing emergency sleeping accommodation
Carry our needs assessments, support plans and risk assessments with identified people who are sleeping rough to secure access to services that are suitable for their immediate needs
Empower a caseload of clients, identifying their strengths and goals, developing their skills, confidence and wellbeing
Maintain client records that they are accurate and fully updated using our client record system
Since job descriptions cannot be exhaustive; the post holder may be required to undertake other duties, which are broadly in like with the above key responsibilities

Qualifications / Requirements:

A valid UK driving licence and access to own vehicle – business insurance will be required for roles involving travel for work
Experience working with vulnerable adults and/or people with complex needs and challenging behaviours
Ability to build effective relationships with clients and services in order to develop pathways to enable clients to make positive changes

Please note: Job descriptions are not exhaustive, and the successful candidate may occasionally be asked to take on other duties that align with the key responsibilities outlined.

If you’d like to view the full job description, just drop us a message at recruitment@julianhouse.org.uk — we’ll be happy to send it over!

There are many great reasons to join our team!

Great opportunities for career development and free monthly training sessionsfrom experienced facilitators
Sliding salary scalewith salary increases every year for the first 3 years
Wellbeing related support and advice and up to 6 free counselling sessionsthrough our Employee Assistance Programme
27 days annual leave,including an extra day off for your birthday, increasing up to 30 days after 4 years of continuous employment
30% staff discountat Julian House charity shops
20% staff discountat Julian House bike workshops
For all the fantastic and valuable work you'll be doing makes you eligible for the Blue Light Cardwhich offers amazing discounts on thousands of brands
A generous and competitive pension scheme
Instant access to healthcare professionals and discounts on a variety of health treatments through our Simply Health Scheme
A supportive culture where staff feedback is highly valuedand regular supervisions with line managers are conducted
6 weekly Reflective Practice sessionsfrom objective, external facilitators

Our Ethos

As an Equal Opportunities employer, we have an Equality and Diversity Action plan in place showing our commitment in ensuring continuous improvement in creating an inclusive culture. We also have a committed group of Inclusion & Diversity champions who meet monthly to ensure progress is being made. We invite applications from people from all backgrounds and cultures, especially minority groups that are underrepresented in the workplace. We also welcome applications from those with lived experience. We embrace flexibility and are proud to be a Disability Confident and Mindful employer, as well as an Armed Forces Covenant Supporter.

If you have any special access requirements or other support needs throughout the application process (including interview), please contact us so that we can let you know how we can support you.

DBS Checks

We welcome applications from people with lived experience. All applicants working with our clients will be expected to undertake an enhanced Disclosure and Barring Service check. A criminal conviction will not necessarily prevent you from becoming an employee, the decision will depend on the type of offence and its relevance to the role. If you would like to discuss any convictions you may have, please contact the person named in the advert. All information will be dealt with according to our Data Protection Policy.

Get in touch

If you have any questions about the Rough Sleeper Prevention Worker role, please get in touch with the team at recruitment@julianhouse.org.uk. We look forward to speaking with you soon!

Please note: We reserve the right to close our vacancies once the perfect candidate has been found. We recommend submitting your application as soon as possible so that you don’t miss out!

View Apply Now

Relief Bank - Recovery Worker

HOMELESS LINK

13.85 per hour

48- 50 Friends Road

Part-time

Relief Bank - Recovery Worker

Job Reference: 293128HLL
Date Posted: 17 October 2025
Recruiter: Social Interest Group
Location: 48- 50 Friends Road
Salary: £13.85 Per Hour
Role: Frontline jobs
Job type: Temporary
Work hours: Part Time

Job Description

Job Title: Relief Bank - Recovery Worker

Location: Based across 4 residential services based in Croydon (11 minute walk from East Croydon station) you will need to be able to travel between sites during the night shift to provide full managerial support. Access to own transport is ideal. Please note that unfortunately this service does not have step free access

Salary: £13.85 per hour plus 12.07% annual leave accrual

Shift Pattern: Flexible working: Long Day and Waking night shifts available

About the Role

We're recruiting a Recovery Worker to join the team in Croydon in a 27 bed residental property which specialises in forensic mental health, complex needs and dual diagnosis. The team offers psychologically-informed housing and resettlement support that comes with additional help for individuals’ specific needs. Our forensic mental health step-down services consist of four individual sites which cater for high and medium support for both, men and women.

You will play a vital part to the team in contributing to the successful rehabilitation and reintegration of our residents/participants into the community. You will provide pathways, support and appropriate interventions that will enable successful resettlements, for more safer, integrated communities.

You will provide personalised and one to one support which is unique and personable to meet our resident/participant needs and those of the service.

About the Service

Penrose Croydon is a 27-bed residential service specialising in forensic mental health, complex needs and dual diagnosis. We offer a form of housing and resettlement that comes with additional help for individuals’ specific needs. Our forensic mental health step-down services consists of four individual services: Vulnerable House, Women’s Service, Medium Support Service and High Support Service.

About You

As a part of our recovery team you are driven to provide high quality, effective assistance to others in a person-centred approach. They will thrive working on their own initiative, taking responsibility for the running of the concierge service within the property, with remote support provided. They will have effective communication skills, and able to build long-term purposeful relationships with people from different backgrounds, respecting equity, diversity, and inclusion. They will embrace SIG’s values and represent these in everything they do.

The post holder will be compassionate, supportive, and empowering to others, comfortable working in a fast-paced and constantly changing environment. They will have a nonjudgmental approach and support us in achieving our mission to empower people by building powerful partnerships and creative solutions that bridge gaps in provision and aid recovery, reablement, and resettlement.

We are an inclusive employer, committed to Equity, Diversity, and Inclusion (EDI). We value and celebrate the unique backgrounds, perspectives, and experiences of all our employees. We have a team of ambassadors who are staff volunteers and actively support us in fortifying our organisational value of Inclusivity.

SIG actively encourages applications from individuals from a diverse range of backgrounds, particularly lived experience ; Naturally, we approach any emerging issues with empathy and sensitivity. As we also have women's only services we encourage women to apply.

As an organisation, we’re proud to mention that our staff Ambassadors career aspirations generally benefit from embracing this unique opportunity to develop their respective skill sets in spaces that exist outside of their daily roles.

Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.

About Social Interest Group (SIG)

SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings, probation settings, and hospitals. We do so across London, Brighton, Bedfordshire, Luton, Kent and Liverpool. Our goal is to transform lives through empowering change.

We believe good care and support improves lives with the vision to create healthier, safer, and more inclusive communities. Join us on our mission to empower independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital, and off the streets.
Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group.

Additional Information

Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.

Please note that as part of our process, we complete an enhanced DBS check, some roles may require further vetting. We encourage applicants from all backgrounds. If you have any questions regarding this, please contact us on the details below.

For Recruitment related enquiries, or if you need support with making your application for example due to learning needs or a disability, please email recruitment@socialinterestgroup.org.uk or call our central office on 020 3668 9270 to request a call back. Please note that this will take you through to our Central Administration team, who will then communicate your enquiry with us and we will arrange to call you back.

View Apply Now

Dual Diagnosis Worker

HOMELESS LINK

32,000 per year

48- 50 Friends Road

Full-time

Dual Diagnosis Worker

Job Reference: 286939HLL
Date Posted: 17 October 2025
Recruiter: Social Interest Group
Location: 48- 50 Friends Road
Salary: £32,000
Role: Frontline jobs
Job type: Contract
Work hours: Full Time

Job Description

Job Title: Dual Diagnosis Worker

Location: Based within a residential service across 4 sites in Croydon. (Walking distance from East Croydon train and tram links). Unfortunately this service does not have step free access.

Salary: £32,000

Shift Pattern: 12 month fixed term contract, 37.5 hours per week Monday to Sunday working between 10:00 - 18:00. Hours may vary depending on service needs.

About the Role

We are seeking a Dual Diagnosis Worker who has a specialism in mental health and substance use to join our team in Croydon. You will be based within a residential service which provides specialist mental health, complex needs, and dual diagnosis support to our residents. Within this role, you will provide specialist knowledge and experience to support the wider team and residents to help them to overcome their personal barriers.

You will deliver evidence-based interventions based on holistic assessments to support personalised recovery, integration, and promotion of independent living skills. You will be a specialist in comorbidity, supporting the team to achieve positive outcomes for our residents. Some of your duties will include:

Undertake joint holistic assessments, risk assessments, care plans, and interventions to support harm reduction and minimisation.
Set up realistic and flexible strengths-based support plans, working closely with colleagues and support teams to support and advise on interventions and approaches to meet individual needs.
Help reduce episodes of crisis and assist residents/participants to access services which can offer alternatives to crisis support.
Work closely with support staff and clinical teams to support and advise them on interventions and approaches to meet resident/participant comorbid, complex mental health and substance misuse needs.
Support multi-disciplinary teams and the wider community teams with support, advice, signposting, and move on care planning.

About You

We are looking for someone who has specialist knowledge on how to support individuals with comorbid and complex needs, with experience in interventions, and in a similar role. Qualifications are desirable if paired with practical experience which is relevant to this role. We look at individual characteristics with the ability to engage with various people who may not want to receive the support, able to build trusting professional relationships, and able to demonstrate resilience, solve challenges, and be proactive. If this sounds like you, take a look at the further criteria:

Full knowledge on comorbidity and complex needs, able to share knowledge, skills, and experience with others
Previous experience in a similar role, providing interventions and holistic assessments and support for people experiencing mental health challenges
Ability to provide specialist support and knowledge in risk assessment and risk management, particularly in relation to harm minimisation, substance misuse and mental health
A commitment to promoting recovery, harm reduction, and active involvement in care planning
Ability to apply relapse prevention models to promote sustained recovery and harm reduction
Alignment with our values of Ambition, Empowerment, Inclusivity, and Transparency

Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.

What we Offer

25 days (Full time equivalent) annual leave, increasing with the length of service
Employer Pension Contribution
Eligibility to register with Blue Light Discount Card
Access to discounted tickets for music events, shows, sports and more
Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing at work
Training and Development, including access to courses, upskilling, and progression plans
Employee Assistance Programme, including counselling
Life Assurance Scheme
Cycle-to-work scheme
Annual Staff Awards
EDI Ambassador programme

About Social Interest Group (SIG)

SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings, probation settings, and hospitals. We do so across London, Brighton, Bedfordshire, Luton, Kent and Liverpool. Our goal is to transform lives through empowering change.

We believe good care and support improves lives with the vision to create healthier, safer, and more inclusive communities. Join us on our mission to empower independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital, and off the streets.
Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group.

Additional Information

Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.

Please note that as part of our process, we complete an enhanced DBS check, some roles may require further vetting. We encourage applicants from all backgrounds. If you have any questions regarding this, please contact us on the details below.

For Recruitment related enquiries, or if you need support with making your application for example due to learning needs or a disability, please email recruitment@socialinterestgroup.org.uk or call our central office on 020 3668 9270 to request a call back. Please note that this will take you through to our Central Administration team, who will then communicate your enquiry with us and we will arrange to call you back.

View Apply Now

Supported Housing Worker

HOMELESS LINK

18,842.13 - 25,235 per year

Bath, Somerset

Part-time

Supported Housing Worker

Job Reference: 00004323-1
Date Posted: 17 October 2025
Recruiter: Julian House
Website: https://www.julianhouse.org.uk/
Location: Bath, Somerset
Salary: £18,842.13
Role: Frontline jobs, Experts by Experience jobs
Job type: Permanent
Work hours: Part Time

Job Description

Julian House is a charity dedicated to making a difference to the lives of the most vulnerable and disadvantaged people in society. We run several projects and every year we help thousands of people out of homelessness, into employment, away from domestic abuse, and more.

If you’d like a real sense of job satisfaction, great career prospects, and a competitive benefits package, you could be who we’re looking for!

Job Role: Supported Housing Worker (Part-time)

Salary: £18,842.13 per year (full time equivalent £25,235)

Hours: 28 hours per week

Contract type: Permanent

Location: Bath

Additional information:

Participation in an on-call, out-of-hours rota

The Role:

Are you passionate about making a real impact in people’s lives? We're looking for a Part-Time Supported Housing Worker to join our dedicated team in Bath.

Our service supports individuals with recent experience of rough sleeping—many of whom fall outside traditional housing priority criteria. With five properties and around 30 clients, we provide tailored support at medium to high levels, helping people rebuild their lives.

In this role, you'll work closely with up to 10 clients, building trust and providing person-centred support that empowers them to recognise their strengths, boost their confidence, and prepare for independent living.

Responsibilities include:

- Create and deliver personalised support plansandrisk assessmentsto help clients thrive.
- Champion safeguardingby following policies and procedures to keep everyone safe.
- Empower clientsby offering advice, information, and support to connect them with the right services.
- Maintain accurate client recordsusing our system, INFORM.

Please note: Job descriptions are not exhaustive, and the successful candidate may occasionally be asked to take on other duties that align with the key responsibilities outlined.

If you’d like to view the full job description, just drop us a message at recruitment@julianhouse.org.uk — we’ll be happy to send it over!

Qualifications / Requirements:

- Experience working with people who may have complex needs and/or challenging behaviours.
- Able to build effective relationships with clients and services.

There are many great reasons to join our team!

- Access to our Rewards Platform,which includes anEmployee Assistance ProgrammeandHealth Cash Plan
- Great opportunities for career development and free monthly training sessionsfrom experienced facilitators
- 27 days annual leave, including an extra day off for your birthday, plus bank holidays - increasing up to 30 days after 4 years of continuous employment (pro rata for part-time staff)
- 30% staff discountat Julian House charity shops
- A generous and competitive pension scheme
- A supportive culture where staff feedback is highly valuedand regular supervisions with line managers are conducted
- Reflective Practice sessionsfrom objective, external facilitators
- For all the fantastic and valuable work you’ll be doing, you’ll be eligible for the Blue Light Cardwhich offers amazing discounts on thousands of brands
Access to our

Our Ethos

As an Equal Opportunities employer, we have an Equality and Diversity Action plan in place showing our commitment in ensuring continuous improvement in creating an inclusive culture. We also have a committed group of Inclusion & Diversity champions who meet monthly to ensure progress is being made. We invite applications from people from all backgrounds and cultures, especially minority groups that are underrepresented in the workplace. We also welcome applications from those with lived experience. We embrace flexibility and are proud to be a Disability Confident and Mindful employer, as well as an Armed Forces Covenant Supporter.

If you have any special access requirements or other support needs throughout the application process (including interview), please contact us so that we can let you know how we can support you. We accept CVs and applications in all formats.

DBS Checks

We welcome applications from people with lived experience. All applicants working with our clients will be expected to undertake an enhanced Disclosure and Barring Service check. A criminal conviction will not necessarily prevent you from becoming an employee, the decision will depend on the type of offence and its relevance to the role. If you would like to discuss any convictions you may have, please contact the person named in the advert. All information will be dealt with according to our Data Protection Policy.

Get in touch

If you have any questions about this role, please get in touch with the recruitment team at recruitment@julianhouse.org.uk. We look forward to speaking with you soon!

Please note: We reserve the right to close our vacancies once the perfect candidate has been found. We recommend submitting your application as soon as possible so that you don’t miss out!

View Apply Now

Retail Van Driver

HOMELESS LINK

9,524 per year

Bath, Somerset

Part-time

Retail Van Driver

Job Reference: 00004326-1
Date Posted: 17 October 2025
Recruiter: Julian House
Website: https://www.julianhouse.org.uk/
Location: Bath, Somerset
Salary: £9,524
Role: Frontline jobs, Other jobs, Office Support jobs, Experts by Experience jobs
Job type: Permanent
Work hours: Part Time

Job Description

Julian House is a charity dedicated to making a difference to the lives of the most vulnerable and disadvantaged people in society. We run several projects and every year we help thousands of people out of homelessness, into employment, away from domestic abuse, and more.

If you’d like a real sense of job satisfaction, great career prospects and a competitive benefits package, you could be who we’re looking for!

Job Role: Retail Van Driver

Salary: £9,524 per year

Hours: 15 hours per week over 3 days

Contract type: Permanent

Location: Bath – covering Wiltshire, Somerset and Bath

Additional information:

You must hold a full, clean, and valid UK driving licencethat has been held for at least 12 months.
Due to our vehicle insurance policy, we are only able to consider applicants who are 25 years of age or older.

The Role:

Help keep our retail shops running smoothly by providing a reliable and cost-effective logistics service. As a valued member of the Julian House team, you'll represent our mission with pride—making sure your actions reflect the care, respect, and values we stand for.

Responsibilities include:

Deliver outstanding customer serviceto everyone you interact with — including staff, volunteers, external customers, partner agencies, and businesses.
Carry out collections and deliveriesof donated stock from customers’ homes, including licensed bag drops, while actively promoting the work and mission of Julian House.
Work efficiently and productivelythroughout all stages of stock handling — from collection to delivery — helping our retail operations run smoothly.
Prioritise safetyfor yourself and those around you, always following Health and Safety guidelines and legislation.

Since job descriptions cannot be exhaustive, the post holder may be required to undertake other duties, which are broadly in line with the above key responsibilities

Qualifications / Requirements:

Possesses a full, clean, and valid UK driving licence held for a minimum of 12 months
Happy with driving considerable distances as and when required

There are many great reasons to join our team!

Access to our Rewards Platform, which includes anEmployee Assistance ProgrammeandHealth Cash Plan
27 days annual leave, including an extra day off for your birthday, plus bank holidays - increasing up to 30 days after 4 years of continuous employment (pro rata for part-time staff)
30% staff discountat Julian House charity shops
A generous and competitive pension scheme
Great opportunities for career development and free monthly training sessionsfrom experienced facilitators
You’ll be eligible for a Blue Light Cardwhich offers amazing discounts on thousands of brands
A supportive culture where staff feedback is highly valuedand regular supervisions with line managers are conducted

Our Ethos

As an Equal Opportunities employer, we have an Equality and Diversity Action plan in place showing our commitment in ensuring continuous improvement in creating an inclusive culture. We also have a committed group of Inclusion & Diversity champions who meet monthly to ensure progress is being made. We invite applications from people from all backgrounds and cultures, especially minority groups that are underrepresented in the workplace. We also welcome applications from those with lived experience. We embrace flexibility and are proud to be a Disability Confident and Mindful employer, as well as an Armed Forces Covenant Supporter.

If you have any special access requirements or other support needs throughout the application process (including the interview), please contact us so that we can let you know how we can support you.

DBS Checks

We welcome applications from people with lived experience. All applicants working with our clients will be expected to undertake an enhanced Disclosure and Barring Service check. A criminal conviction will not necessarily prevent you from becoming an employee; the decision will depend on the type of offence and its relevance to the role. If you would like to discuss any convictions you may have, please contact the person named in the advert. All information will be dealt with according to our Data Protection Policy.

Get in touch

If you have any questions about the Retail Van Driver role, please get in touch with the team at recruitment@julianhouse.org.uk. We look forward to speaking with you soon!

Please note: We reserve the right to close our vacancies once the perfect candidate has been found. We recommend submitting your application as soon as possible so that you don’t miss out!

View Apply Now

Chair of the Board

HOMELESS LINK

Hove, Sussex

Part-time

View Apply Now

Business Development Officer

HOMELESS LINK

32,000 per year

Islington, London

Full-time

Business Development Officer

Job Reference: 284774HLL
Date Posted: 24 October 2025
Recruiter: Social Interest Group
Location: Islington, London
Salary: £32,000
Role: Office Support jobs
Job type: Permanent
Work hours: Full Time

Job Description

Job Title: Business Development Officer

Location: Based within our Central Office which is in Islington, with home working possible and regular visits to services which span across London, Brighton, Luton, Bedford, Kent, and Liverpool. You may also be required to work at other locations as per required. Please note that our central office and some of our other services do not have step free access.

Salary: £32,000

Shift Pattern: 37.5 hours per week Monday to Friday 09:00 - 17:00

About the Role

This is an exciting new opportunity to join our Business Development team as a Business Development Officer, reporting to the Head of Business Development!

You will play a pivotal role in supporting the growth, reach, and expansion of the services in which we deliver at Social Interest Group (SIG). The role focuses on identifying new funding and tender opportunities, preparing submissions, managing documents, and supporting with our Marketing efforts. Some of what this role entails includes:

Leading on developing processes and procedures for approvals and submissions of grants and tenders
Supporting with Marketing Communications including the intranet, social media, and merchandise management
Conducting research and analysis to identify fundraising and tender opportunities
Completing competitor analysis data to monitor trends and opportunities
Taking the lead on drafting responses for small tenders and fundraising submissions for smaller bids and applications
Preparing budget sheets for tenders and grants

About You

This is the perfect opportunity for someone who has a passion for supporting organisational growth within a sector which positively influences many lives. You will play a big part in ensuring we continue to grow and deliver exceptional services to our residents and participants, impacting many more lives. We're looking for someone who is proactive, detail oriented, and organised and has:

Familiarity with tender processes and fundraising principles
Ability to create and write engaging content, with proofreading skills
Proven ability to prioritise and juggle multiple tasks and competing priorities within a fast paced environment
Excellent communication skills; written and oral
Attention to detail and quality
Creative, proactive, and results driven approach
Ability and willingness to travel and attend market engagement events and to visit services to gain greater understanding of what SIG offers and to inform teams of relevant tender responses
Alignment with our values of Ambition, Empowerment, Inclusivity, and Transparency

Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.

What we Offer

25 days (Full time equivalent) annual leave, increasing with the length of service
Employer Pension Contribution
Eligibility to register with Blue Light Discount Card
Access to discounted tickets for music events, shows, sports and more
Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing at work
Training and Development, including access to courses, upskilling, and progression plans
Employee Assistance Programme, including counselling
Life Assurance Scheme
Cycle-to-work scheme
Annual Staff Awards
EDI Ambassador programme

About Social Interest Group (SIG)

SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings, probation settings, and hospitals. We do so across London, Brighton, Bedfordshire, Luton, Kent and Liverpool. Our goal is to transform lives through empowering change.

We believe good care and support improves lives with the vision to create healthier, safer, and more inclusive communities. Join us on our mission to empower independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital, and off the streets.
Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group.

Additional Information

Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.

Please note that as part of our process, we complete an enhanced DBS check, some roles may require further vetting. We encourage applicants from all backgrounds. If you have any questions regarding this, please contact us on the details below.

For Recruitment related enquiries, or if you need support with making your application for example due to learning needs or a disability, please email recruitment@socialinterestgroup.org.uk or call our central office on 020 3668 9270 to request a call back. Please note that this will take you through to our Central Administration team, who will then communicate your enquiry with us and we will arrange to call you back.

View Apply Now

Retail Shop Manager

HOMELESS LINK

25,000 per year

Devizes, Wiltshire

Full-time

Retail Shop Manager

Job Reference: 00004327-1
Date Posted: 17 October 2025
Recruiter: Julian House
Website: https://www.julianhouse.org.uk/
Location: Devizes, Wiltshire
Salary: £25,000
Role: Frontline jobs, Other jobs, Office Support jobs, Experts by Experience jobs
Job type: Permanent
Work hours: Full Time

Job Description

Julian House is a charity dedicated to making a difference to the lives of the most vulnerable and disadvantaged people in society. We run several projects and every year we help thousands of people out of homelessness, into employment, away from domestic abuse, and more.

If you’d like a real sense of job satisfaction, great career prospects and a competitive benefits package, you could be who we’re looking for!

Job Role: Retail Shop Manager

Salary: £25,000 per year

Hours: 37.5 hours per week

Contract type: Permanent

Location: Devizes

Additional information:

• As this role is based in a retail environment, we’re looking for candidates who can work flexibly — including weekends as part of a rota.

The Role:

Are you passionate about retail and ready to lead with purpose? Join Julian House as a Retail Shop Manager and be part of a team that’s transforming lives through every sale.

In this dynamic role, you’ll:

• 🧠 Lead and inspire a team of dedicated volunteers

• 🏪 Oversee the day-to-day running of a vibrant charity shop

• 📈 Drive performance, maximise sales, and hit exciting targets

• 📦 Manage stock with creativity and efficiency

• 🛡️ Ensure the shop meets all health, safety, and security standards

This is more than just retail — it’s a chance to make a real impact in your community while growing your leadership skills in a supportive, values-driven environment.

Please note: Job descriptions are not exhaustive, and the successful candidate may occasionally be asked to take on other duties that align with the key responsibilities outlined.

If you’d like to view the full job description, just drop us a message at recruitment@julianhouse.org.uk — we’ll be happy to send it over!

Qualifications / Requirements:

• Prior experience working within a retail environment

• A proactive and customer focused approach

There are many great reasons to join our team!

• Access to our Rewards Platform, which includes an Employee Assistance Programme and Health Cash Plan

• 27 days annual leave, including an extra day off for your birthday, plus bank holidays - increasing up to 30 days after 4 years of continuous employment (pro rata for part-time staff)

• 30% staff discount at Julian House charity shops

• A generous and competitive pension scheme

• Great opportunities for career development and free monthly training sessions from experienced facilitators

• You’ll be eligible for a Blue Light Card which offers amazing discounts on thousands of brands

• A supportive culture where staff feedback is highly valued and regular supervisions with line managers are conducted

Our Ethos

As an Equal Opportunities employer, we have an Equality and Diversity Action plan in place showing our commitment in ensuring continuous improvement in creating an inclusive culture. We also have a committed group of Inclusion & Diversity champions who meet monthly to ensure progress is being made. We invite applications from people from all backgrounds and cultures, especially minority groups that are underrepresented in the workplace. We also welcome applications from those with lived experience. We embrace flexibility and are proud to be a Disability Confident and Mindful employer, as well as an Armed Forces Covenant Supporter.

If you have any special access requirements or other support needs throughout the application process (including the interview), please contact us so that we can let you know how we can support you.

DBS Checks

We welcome applications from people with lived experience. All applicants working with our clients will be expected to undertake an enhanced Disclosure and Barring Service check. A criminal conviction will not necessarily prevent you from becoming an employee; the decision will depend on the type of offence and its relevance to the role. If you would like to discuss any convictions you may have, please contact the person named in the advert. All information will be dealt with according to our Data Protection Policy.

Get in touch

If you have any questions about the Retail Shop Manager role, please get in touch with the team at recruitment@julianhouse.org.uk. We look forward to speaking with you soon!

Please note: We reserve the right to close our vacancies once the perfect candidate has been found. We recommend submitting your application as soon as possible so that you don’t miss out!

View Apply Now

Supported Housing Worker

HOMELESS LINK

25,235 per year

Shepton Mallet, Somerset

Full-time

Supported Housing Worker

Job Reference: 00004338-1
Date Posted: 23 October 2025
Recruiter: Julian House
Website: https://www.julianhouse.org.uk/
Location: Shepton Mallet, Somerset
Salary: £25,235
Role: Frontline jobs, Other jobs, Service Manager/Coordinator jobs, Experts by Experience jobs
Job type: Permanent
Work hours: Full Time

Job Description

Julian House is a charity dedicated to making a difference to the lives of the most vulnerable and disadvantaged people in society. We run several projects and every year we help thousands of people out of homelessness, into employment, away from domestic abuse, and more.

If you’d like a real sense of job satisfaction, great career prospects and a competitive benefits package, you could be who we’re looking for!

Job Role: Supported Housing Worker

Salary: £25,235 per year

Hours: 37.5 hours per week

Contract type: Permanent

Location: Somerset East & Somerset, mainly Frome & Shepton Mallet

Additional information:

Valid driver's license and access to a car for business purposes
Participation in an out-of-hours on-call rota
Participation in a rostered system of working with shifts between the hours of 08:00 AM and 20:00 PM
Primarily Monday to Friday, with weekend availability required on a rotational basis

The Role:

Are you passionate about making a real difference in people’s lives? We’re looking for a dedicated and compassionate Supported Housing Worker to support individuals experiencing homelessness on their journey toward greater independence.

In this rewarding role, you’ll work across two locations, providing tailored, person-centred support to clients with medium-level needs. From helping people maintain their tenancies to connecting them with vital services, you’ll play a key role in empowering individuals to build brighter, more stable futures.

What You’ll Be Doing:

Delivering direct support and housing management services to clients
Building strong partnerships with local agencies
Keeping client records accurate, clear, and up to date
Tracking referrals into the service
Creating a safe, supportive and empowering environment that promotes personal growth and sustainable move-on

Since job descriptions cannot be exhaustive, the post holder may be required to undertake other duties, which are broadly in line with the above key responsibilities

What We’re Looking For:

Experience working with people who may have complex needs and/or challenging behaviours
Valid driver's license and access to own vehicle – business insurance will be required for roles involving travel for work

There are many great reasons to join our team!

Access to our Rewards Platform,which includes anEmployee Assistance ProgrammeandHealth Cash Plan
27 days annual leave,including an extra day off for your birthday, increasing up to 30 days after 4 years of continuous employment (pro-rata for part time staff)
30% staff discountat Julian House charity shops
For all the fantastic and valuable work you'll be doing makes you eligible for the Blue Light Cardwhich offers amazing discounts on thousands of brands
A generous and competitive pension scheme
A supportive culture where staff feedback is highly valuedand regular supervisions with line managers are conducted
Great opportunities for career development and free monthly training sessionsfrom experienced facilitators
Reflective Practice sessionsfrom objective, external facilitators

Our Ethos

As an Equal Opportunities employer, we have an Equality and Diversity Action plan in place showing our commitment in ensuring continuous improvement in creating an inclusive culture. We also have a committed group of Inclusion & Diversity champions who meet monthly to ensure progress is being made. We invite applications from people from all backgrounds and cultures, especially minority groups that are underrepresented in the workplace. We also welcome applications from those with lived experience. We embrace flexibility and are proud to be a Disability Confident and Mindful employer, as well as an Armed Forces Covenant Supporter.

If you have any special access requirements or other support needs throughout the application process (including the interview), please contact us so that we can let you know how we can support you.

DBS Checks

We welcome applications from people with lived experience. All applicants working with our clients will be expected to undertake an enhanced Disclosure and Barring Service check. A criminal conviction will not necessarily prevent you from becoming an employee; the decision will depend on the type of offence and its relevance to the role. If you would like to discuss any convictions you may have, please contact the person named in the advert. All information will be dealt with according to our Data Protection Policy.

Get in touch

If you have any questions about the Supported Housing Worker role, please get in touch with the team at recruitment@julianhouse.org.uk. We look forward to speaking with you soon!

Please note: We reserve the right to close our vacancies once the perfect candidate has been found. We recommend submitting your application as soon as possible so that you don’t miss out!

View Apply Now

Board Trustee and Committee Chair (HR)

HOMELESS LINK

Hove, Sussex

Part-time

View Apply Now

Team Leader - Domestic Abuse (DVA)

HOMELESS LINK

27,810 per year

Bath, Somerset

Full-time

Team Leader - Domestic Abuse (DVA)

Job Reference: 00004321-1
Date Posted: 17 October 2025
Recruiter: Julian House
Website: https://www.julianhouse.org.uk/
Location: Bath, Somerset
Salary: £27,810
Role: Frontline jobs, Service Manager/Coordinator jobs, Experts by Experience jobs
Job type: Permanent
Work hours: Full Time

Job Description

Julian House is a charity dedicated to making a difference to the lives of the most vulnerable and disadvantaged people in society. We run several projects and every year we help thousands of people out of homelessness, into employment, away from domestic abuse, and more.

If you’d like a real sense of job satisfaction, great career prospects and a competitive benefits package, you could be who we’re looking for!

Job Role: Team Leader – Domestic Abuse (DVA)

Salary: £27,810 per year

Hours: 37.5 hours per week

Contract type: Permanent

Location: Bath & Northeast Somerset

Additional information:

Valid driver's license and access to a car for business purposes
Participation in an on-call out of hours rota

About the Role:

Are you ready to take the next step in your leadership journey and make a real impact in the lives of others? We’re looking for a dynamic and compassionate Team Leader to help shape and support our Domestic Abuse service across the Bath and North East Somerset region.

In this pivotal role, you’ll be a visible and active presence across our teams, clients, and partner organisations—ensuring the smooth and effective running of the service. You’ll empower staff to deliver high-quality, person-centred support that enables clients to reach their full potential, while also fostering a supportive environment through regular supervision and meaningful conversations.

Working closely with the Service Manager, you’ll play a key role in driving service improvements, embedding best practices across local projects, and helping us meet our key performance indicators (KPIs).

Responsibilities include:

Supportive Line Management:Deliver regular supervisions and check-ins to ensure team members feel supported, motivated, and equipped to delivery high-quality services.

Delivering Person-Centred Support:Manage a caseload of clients, offering tailored, trauma-informed and strengths-based support that empowers individuals.

Driving Multi-Agency Collaboration:Work effectively with external partners to maximise opportunities and outcomes for clients through joined-up, holistic support.

Safeguarding and Incident Management:Respond to local incidents and safeguarding concerns, ensuring appropriate action is taken, clearly communicated, followed up, and accurately recorded.

Please note: Job descriptions are not exhaustive, and the successful candidate may occasionally be asked to take on other duties that align with the key responsibilities outlined.

If you’d like to view the full job description, just drop us a message at recruitment@julianhouse.org.uk — we’ll be happy to send it over!

Qualifications / Requirements:

A valid UK driving licence and access to own vehicle – business insurance will be required for roles involving travel for work
Experience and understanding of working with vulnerable individuals and/or socially excluded people

There are many great reasons to join our team!

Access to our Rewards Platform, which includes anEmployee Assistance ProgrammeandHealth Cash Plan
Great opportunities for career development and free monthly training sessionsfrom experienced facilitators
27 days annual leave,including an extra day off for your birthday, increasing up to 30 days after 4 years of continuous employment (pro-rata for part time staff)
30% staff discountat Julian House charity shops
20% staff discountat Julian House bike workshops
For all the fantastic and valuable work you'll be doing makes you eligible for the Blue Light Cardwhich offers amazing discounts on thousands of brands
A generous and competitive pension scheme
A supportive culture where staff feedback is highly valuedand regular supervisions with line managers are conducted
6 weekly Reflective Practice sessionsfrom objective, external facilitators

Our Ethos

As an Equal Opportunities employer, we have an Equality and Diversity Action plan in place showing our commitment in ensuring continuous improvement in creating an inclusive culture. We also have a committed group of Inclusion & Diversity champions who meet monthly to ensure progress is being made. We invite applications from people from all backgrounds and cultures, especially minority groups that are underrepresented in the workplace. We also welcome applications from those with lived experience. We embrace flexibility and are proud to be a Disability Confident and Mindful employer, as well as an Armed Forces Covenant Supporter.

If you have any special access requirements or other support needs throughout the application process (including the interview), please contact us so that we can let you know how we can support you.

DBS Checks

We welcome applications from people with lived experience. All applicants working with our clients will be expected to undertake an enhanced Disclosure and Barring Service check. A criminal conviction will not necessarily prevent you from becoming an employee; the decision will depend on the type of offence and its relevance to the role.

If you would like to discuss any convictions you may have, please contact the person named in the advert. All information will be dealt with according to our Data Protection Policy.

Get in touch

If you have any questions about the Team Leader role, please get in touch with the team at recruitment@julianhouse.org.uk. We look forward to speaking with you soon!

Please note: We reserve the right to close our vacancies once the perfect candidate has been found. We recommend submitting your application as soon as possible so that you don’t miss out!

View Apply Now

Female Recovery Worker

HOMELESS LINK

25,000 per year

Hove, Sussex

Full-time

Female Recovery Worker

Job Reference: 293028HLL
Date Posted: 24 October 2025
Recruiter: Social Interest Group
Location: Hove, Sussex
Salary: £25,000
Role: Frontline jobs
Job type: Permanent
Work hours: Full Time

Job Description

Please note, due to the nature of the service, it is an occupational requirement that the post holder is female and the post is therefore exempt from the provisions of the Equality Act 2010 in terms of Schedule 9, Part 1, and Paragraph 1 of the Act.

Job Title: Female Recovery Worker

Location: This residential site, located in Brighton, benefits from great transport links, with Hove Station and several local bus routes nearby. Kindly be aware that step free access is not available at this service.

Salary: £25,000

Shift Pattern: 37.5 hours per week, Monday to Friday, with rotating shifts of 08:00 - 16:00, 10:00 - 18:00, and 14:30 - 22:00. You will be required to work bank holidays as part of a rota, in line with the needs of the service.

About the Role

We are hiring a Recovery Worker to join our women's only refuge in Hove. The service supports 18 women with a trauma informed approach using a psychologically informed environment model to provide high quality, person centred support to all our residents.

You will support with a range of frontline care and support activities within the service, in a varied role. You will work towards supporting residents/participants to achieve their desired goals/outcomes, and will ensure all residents/participants understand and have the right tools and resources for positive outcomes. You will also develop, participate in, and encourage residents/participants to participate in the running of activities, projects and events. There will be a focus on risk assessments and management, as well as housing and property management.

Key Responsibilities:

Initiate appropriate interventions to prevent crisis or other risks.
Ensure service responsibilities and requirements are carried out effectively.
Ensure all participants understand their rights and responsibilities.
Develop, participate in, and encourage participants to participate in the running and development of various projects and activities.
Empower participants to make decisions to take control over their lives, by creating an enabling environment.
Provide advice, information, guidance, and life skills training to participants as required.
Recognise signs of deteriorating mental health, physical health, or other health implications

About You

We’re looking for someone with a genuine passion and felt purpose to help people, challenge stigma, and make a real difference to people’s lives!
We are looking for a team player, driven to provide high quality care and support to others, an effective communicator who is able to build rapport with others from various backgrounds. You will be compassionate, supportive, and empowering to others, whilst able to form effective, positive and motivational relationships.

What are we looking for?

Please note, due to the nature of the service, it is an occupational requirement that the post holder is female and the post is therefore exempt from the provisions of the Equality Act 2010 in terms of Schedule 9, Part 1, and Paragraph 1 of the Act.
IT Proficiency, ability to learn new software programs, basic Microsoft experience is required
Experience of working with people of complex backgrounds
Ability and willingness to show flexibility of working patterns, responding to the needs of the service and residents
Understanding of the housing and social needs of people with multiple and complex needs
Able to influence and negotiate positive outcomes with others

Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.

What we Offer

25 days (Full time equivalent) annual leave, increasing with the length of service
Employer Pension Contribution
Eligibility to register with Blue Light Discount Card
Access to discounted tickets for music events, shows, sports and more
Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing at work
Training and Development, including access to courses, upskilling, and progression plans
Employee Assistance Programme, including counselling
Life Assurance Scheme
Cycle-to-work scheme
Annual Staff Awards
EDI Ambassador programme

About Social Interest Group (SIG)

SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings, probation settings, and hospitals. We do so across London, Brighton, Bedfordshire, Luton, Kent and Liverpool. Our goal is to transform lives through empowering change.

We believe good care and support improves lives with the vision to create healthier, safer, and more inclusive communities. Join us on our mission to empower independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital, and off the streets.
Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group.

Additional Information

Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.

Please note that as part of our process, we complete an enhanced DBS check, some roles may require further vetting. We encourage applicants from all backgrounds. If you have any questions regarding this, please contact us on the details below.

For Recruitment related enquiries, or if you need support with making your application for example due to learning needs or a disability, please email recruitment@socialinterestgroup.org.uk or call our central office on 020 3668 9270 to request a call back. Please note that this will take you through to our Central Administration team, who will then communicate your enquiry with us and we will arrange to call you back.

View Apply Now

Board Trustee and Committee Chair (HR)

HOMELESS LINK

Hove, Sussex

Part-time

View Apply Now

Recovery Worker

HOMELESS LINK

27,000 per year

West Ealing, London

Full-time

Recovery Workers

Job Reference: 293531HLL
Date Posted: 29 October 2025
Recruiter: Social Interest Group
Location: West Ealing, London
Salary: £27,000
Role: Frontline jobs
Job type: Permanent
Work hours: Full Time

Job Description

Job Title: Recovery Worker

Location: Churchfield West Ealing - Unfortunately there is no step free access available on this site.

Salary: £27,000

Shift Pattern: 37.5 hours per week on a rolling rota between Monday to Sunday from 08:00 - 20:30. You may be required to work outside these hours as per service requirements.

About the Role

We are seeking a dedicated and compassionate Recovery Worker to join our team at, based in West Ealing. We support adults experiencing homelessness, isolation, mental health challenges and addiction. We provide support and appropriate interventions that will enable successful resettlements, and deliver to achieve safer, integrated communities for our stakeholders, You will provide pathways, support, and appropriate interventions to enable successful resettlements and collaborate with internal and external partners and agencies to achieve desired outcomes.

We have two multi-bed premises Churchfield and Cherington, where we provide supported housing for individuals facing addiction and homelessness. Churchfield offering 24/7 temporary support for those in active addiction and Cherington supporting abstinent residents to reintegrate into the community.

Key Responsibilities:

Ensuring the safety and wellbeing of residents and participants at all times
Engaging with residents, ensuring they are adhering to their license conditions. This may include planning activities to engage them with other people, communities, and opportunities
Be a valued and reliable member of the team, completing handovers for night colleagues for a seamless service
Building trusting professional relationships with residents, helping them to achieve their goals and aspirations which could be through tailored one to one sessions, group sessions, in and out of service activities, and general wellbeing check ins
Focusing on empowering our residents to take control over their lives and meet their personal goals

About You

We’re looking for someone with a genuine passion and felt purpose to help people, challenge stigma, and make a real difference to people’s lives!
We are looking for a team player, driven to provide high quality care and support to others, an effective communicator who is able to build rapport with others from various backgrounds. You will be compassionate, supportive, and empowering to others, whilst able to form effective, positive and motivational relationships.

Experience of working with people of complex backgrounds and/or a good understanding of the sector, particularly around multiple and complex needs
Ability to show empathy and compassion to our residents, and different challenges they face
Ability to use, learn and adapt to IT at an intermediate level, including Microsoft and other software programs
Ability and willingness to show flexibility of working patterns, responding to the needs of the service and residents
Ability to promote the service and provide outreach-based provision, with an ability to liaise and work effectively in partnership with stakeholders
Understanding of the different needs people with multiple and complex needs have and be aware of the social marginalisation that can be attached to people who face personal challenges
Alignment with our values of Ambition, Empowerment, Inclusivity, and Transparency

Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.

What we Offer

25 days (Full time equivalent) annual leave, increasing with the length of service
Employer Pension Contribution
Eligibility to register with Blue Light Discount Card
Access to discounted tickets for music events, shows, sports and more
Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing at work
Training and Development, including access to courses, upskilling, and progression plans
Employee Assistance Programme, including counselling
Life Assurance Scheme
Cycle-to-work scheme
Annual Staff Awards
EDI Ambassador programme

About Social Interest Group (SIG)

SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings, probation settings, and hospitals. We do so across London, Brighton, Bedfordshire, Luton, Kent and Liverpool. Our goal is to transform lives through empowering change.

We believe good care and support improves lives with the vision to create healthier, safer, and more inclusive communities. Join us on our mission to empower independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital, and off the streets.
Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group.

Additional Information

Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.

Please note that as part of our process, we complete an enhanced DBS check, some roles may require further vetting. We encourage applicants from all backgrounds. If you have any questions regarding this, please contact us on the details below.

For Recruitment related enquiries, or if you need support with making your application for example due to learning needs or a disability, please email recruitment@socialinterestgroup.org.uk or call our central office on 020 3668 9270 to request a call back. Please note that this will take you through to our Central Administration team, who will then communicate your enquiry with us and we will arrange to call you back.

View Apply Now

Assertive Outreach Worker

HOMELESS LINK

25,235 per year

Basingstoke, Hampshire

Full-time

Assertive Outreach Worker

Job Reference: 00004325-1
Date Posted: 17 October 2025
Recruiter: Julian House
Website: https://www.julianhouse.org.uk/
Location: Basingstoke, Hampshire
Salary: £25,235
Role: Frontline jobs, Experts by Experience jobs
Job type: Permanent
Work hours: Full Time

Job Description

Julian House is a charity dedicated to making a difference to the lives of the most vulnerable and disadvantaged people in society. We run several projects and every year we help thousands of people out of homelessness, into employment, away from domestic abuse, and more.

If you’d like a real sense of job satisfaction, great career prospects, and a competitive benefits package, you could be who we’re looking for!

Job Role: Assertive Outreach Worker

Salary: £25,235 per year

Hours: 37.5 hours per week

Contract type: Permanent

Location: Basingstoke

Additional information:

- Participation in an on-call, out-of-hours rota
- Participation in an outreach rota which may include early mornings, evenings and weekends
- A valid driver’s licence and access to your own vehicle is essential for this role. Please note that business insurance will be required for any travel undertaken as part of your work.

The Role:

As an Assertive Outreach Worker in Basingstoke and Deane, you’ll be at the heart of a dedicated team, delivering high-quality, person-centred support to individuals who are rough sleeping or at risk. You’ll proactively engage with new, repeat, and entrenched rough sleepers — helping them access safe accommodation, vital services, and pathways out of homelessness.

This is a hands-on, impactful role where every conversation and connection counts. Through tailored support and strong partnership working, you’ll help reduce rough sleeping, improve wellbeing, and promote long-term stability for those who need it most.

Responsibilities include:

- Carry out regular outreach and hotspot visitsacross the local area.
- Conduct thorough needs and risk assessmentswith identified rough sleepers.
- Empower clientsby offering advice, information, and support to connect them with the right services.
- Maintain accurate client recordsusing our system, INFORM.
Carry out regular

Please note: Job descriptions are not exhaustive, and the successful candidate may occasionally be asked to take on other duties that align with the key responsibilities outlined.

If you’d like to view the full job description, just drop us a message at recruitment@julianhouse.org.uk — we’ll be happy to send it over!

Qualifications / Requirements:

- Experience working with people who may have complex needs and/or challenging behaviours.
- Able to build effective relationships with clients and services.

There are many great reasons to join our team!

- Access to our Rewards Platform,which includes anEmployee Assistance ProgrammeandHealth Cash Plan
- Great opportunities for career development and free monthly training sessionsfrom experienced facilitators
- 27 days annual leave, including an extra day off for your birthday, plus bank holidays - increasing up to 30 days after 4 years of continuous employment (pro rata for part-time staff)
- 30% staff discountat Julian House charity shops
- A generous and competitive pension scheme
- A supportive culture where staff feedback is highly valuedand regular supervisions with line managers are conducted
- For all the fantastic and valuable work you’ll be doing, you’ll be eligible for the Blue Light Cardwhich offers amazing discounts on thousands of brands
- Reflective Practice sessionsfrom objective, external facilitators
Access to our

Our Ethos

As an Equal Opportunities employer, we have an Equality and Diversity Action plan in place showing our commitment in ensuring continuous improvement in creating an inclusive culture. We also have a committed group of Inclusion & Diversity champions who meet monthly to ensure progress is being made. We invite applications from people from all backgrounds and cultures, especially minority groups that are underrepresented in the workplace. We also welcome applications from those with lived experience. We embrace flexibility and are proud to be a Disability Confident and Mindful employer, as well as an Armed Forces Covenant Supporter.

If you have any special access requirements or other support needs throughout the application process (including interview), please contact us so that we can let you know how we can support you. We accept CVs and applications in all formats.

DBS Checks

We welcome applications from people with lived experience. All applicants working with our clients will be expected to undertake an enhanced Disclosure and Barring Service check. A criminal conviction will not necessarily prevent you from becoming an employee, the decision will depend on the type of offence and its relevance to the role. If you would like to discuss any convictions you may have, please contact the person named in the advert. All information will be dealt with according to our Data Protection Policy.

Get in touch

If you have any questions about this role, please get in touch with the recruitment team at recruitment@julianhouse.org.uk. We look forward to speaking with you soon!

Please note: We reserve the right to close our vacancies once the perfect candidate has been found. We recommend submitting your application as soon as possible so that you don’t miss out!

View Apply Now

Training Facilitator

HOMELESS LINK

30,900 per year

London

Full-time

Training Facilitator

Job Reference: 283852HLL
Date Posted: 23 October 2025
Recruiter: Social Interest Group
Location: London
Salary: £30,900
Role: HR jobs
Job type: Contract
Duration: 12 Months
Work hours: Full Time

Job Description

Job Title: Training Facilitator

Location: Our central office in Islington, just a 10 minute walk from Highbury & Islington station. Hybrid working, with a minimum of two days a week spent in the office or at one of our services, along with regular travel to various sites across both inner and outer London. Kindly be aware that step free access is not be available at our central office, and some of our other services.

Salary: £30,900

Shift Pattern: 12 month fixed term contract, 37.5 hours per week, Monday to Friday 09:00 - 17:00. You may be required to work outside these hours and days as required.

About the role

We have an exciting opportunity for a Training Facilitator to join our Talent Development team, part of the wider People and Culture function at SIG! In this role, you’ll lead specialised training programmes from identifying learning needs to designing and delivering engaging sessions for our staff, residents, participants, and external partners. Whether in person or online, no two days are the same. Some of the key subject areas include:

De-escalation, conflict management, team building, grief and bereavement, housing/Independent living, employability, confidence and self esteem, and resilience

In this role, you'll:

Support the full training cycle from research to planning, delivery, record keeping and managing admin
Understanding care staff needs to support them whilst making a positive experience for staff, residents, external stakeholders
Help bring information come to life, ensuring its engaging for the audience, promoting inclusivity, safeguarding, and a positive learning culture
Adapt content deliver style to suit all learners from diverse groups; identifying skills gaps and implementing feedback for improvement
Deliver training sessions across a variety of locations, including inner and outer London, along with other locations throughout the UK

About you

We are looking for an enthusiastic and confident trainer to support the development and delivery of training across our organisation. An individual that will be a proactive, self starter, passionate about continuous learning and improvement, with a focus on providing effective, engaging, and tailored training for all stakeholders. We are looking for someone with:

Relevant knowledge and experience within a similar organisation and training portfolio
Skilled in managing multiple projects and training schedules in a fast paced environment
Knowledge of Equality, Diversity, and Inclusion, with ability to apply and share best practice with others
Ability to be sensitive and empathetic to others whilst dealing with individual circumstances and maintaining professionalism
Understanding different cultures, having self awareness, and knowing how to identify personal growth by accepting feedback
Ability to create an open and safe environment for the full learning experience
Ability to simplify theoretical concepts to applied learning
IT Proficiency, ability to learn new software programs, advanced knowledge in Microsoft, including Word, Excel, and Outlook.
Alignment with our values of Ambition, Empowerment, Inclusivity, and Transparency

Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.

What we offer

25 days (Full time equivalent) annual leave, increasing with the length of service
Employer Pension Contribution
Eligibility to register with Blue Light Discount Card
Access to discounted tickets for music events, shows, sports and more
Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing at work
Training and Development, including access to courses, upskilling, and progression plans
Employee Assistance Programme, including counselling
Life Assurance Scheme
Cycle-to-work scheme
Annual Staff Awards
EDI Ambassador programme

About Social Interest Group (SIG)

SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings, probation settings, and hospitals. We do so across London, Brighton, Bedfordshire, Luton, Kent and Liverpool. Our goal is to transform lives through empowering change.

We believe good care and support improves lives with the vision to create healthier, safer, and more inclusive communities. Join us on our mission to empower independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital, and off the streets.
Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group.

Additional Information

Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.

Please note that as part of our process, we complete an enhanced DBS check, some roles may require further vetting. We encourage applicants from all backgrounds. If you have any questions regarding this, please contact us on the details below.

For Recruitment related enquiries, or if you need support with making your application for example due to learning needs or a disability, please email recruitment@socialinterestgroup.org.uk or call our central office on 020 3668 9270 to request a call back. Please note that this will take you through to our Central Administration team, who will then communicate your enquiry with us and we will arrange to call you back.

View Apply Now

Practitioner Psychologist

HOMELESS LINK

60,000 per year

Croydon, London

Part-time

Practitioner Psychologist

Job Reference: 292667HLL
Date Posted: 30 October 2025
Recruiter: Social Interest Group
Location: Croydon, London
Salary: £60,000
Role: Experts by Experience jobs
Job type: Permanent
Work hours: Part Time

Job Description

Job Title: Practitioner Psychologist

Location: Based in Croydon. Unfortunately this service does not have step free access.

Salary: £60,000 (Full Time Equivalent) Equivalent 8A NHS Banding

Shift Pattern: 22.5 hours per week, Monday to Friday working between 09:00 - 17:00, although some flexibility may be required at times with service needs. Working days can be agreed upon next stages of the interview process.

About the Role

We're looking for an experienced Registered Practitioner Psychologist with a background in clinical psychology to join our team in Croydon. The service offers a psychologically informed environment across four sites, providing low to high support forensic mental health services to our residents with forensic mental health needs, complex conditions, and dual diagnosis. In this role, you will drive the delivery of evidence based psychological assessments and interventions aimed at the rehabilitation and reintegration of our residents into the communities. This is a creative, evolving, and impactful role which works closely with our Group Psychological Lead and wider teams to provide support to staff and at times residents to support in providing a streamlined and psychologically informed service.

Key Responsibilities include:

Provide advice, guidance, and support to the team with supporting our residents to overcome personal challenges and create a supportive environment
Advise and streamline best practices, and enhance the overall skills and expertise of the team to deliver high quality care and support
Provide clinical supervision to the team
Provide highly specialised psychological assessments for our residents with mental health and complex needs
Exercise full clinical responsibility for residents psychological care as a care coordinator within a multidisciplinary team
Formulate and implement plans for various therapy routes and management of assessing mental health conditions based upon appropriate conceptual frameworks and evidence-based practices

About You

We're looking for someone who is a self-starter, able to proactively encourage, take leadership and ownership for creating a psychologically informed environment. You will be able to communicate highly complex and sensitive information effectively within the organisation and with external partners, collaborating with external stakeholders regularly in a multidisciplinary approach. You will be able to utilise your own expertise and support in empowering the wider team to enhance their skills to deliver a service which is supportive, safe, and in line with best practice for the organisation and external regulatory bodies.

HCPC Registration is essential
Post-graduate doctoral level training as a Registered Practitioner Psychologist including models of psychopathology, clinical psychometrics, and neuropsychology, two or more distinct psychological therapies and lifespan developmental psychology
Previous experience working as a qualified clinical and/or forensic psychologist, including working with people with complex backgrounds/needs and a good understanding of the sector we run our services in
Ability to teach, train, consult, and deliver clinical supervision
Understanding of criminology, psychology, and behavioural patterns, and how they link to different behaviours and engagement
Ability to understand and apply safeguarding protocols as they arise
Ability and willingness to show flexibility in working patterns, responding to the needs of the service and residents
Alignment with our values of Ambition, Empowerment, Inclusivity, and Transparency

Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.

What we Offer

25 days (Full time equivalent) annual leave, increasing with the length of service
Employer Pension Contribution
Eligibility to register with Blue Light Discount Card
Access to discounted tickets for music events, shows, sports and more
Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing at work
Training and Development, including access to courses, upskilling, and progression plans
Employee Assistance Programme, including counselling
Life Assurance Scheme
Cycle-to-work scheme
Annual Staff Awards
EDI Ambassador programme

About Social Interest Group (SIG)

SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings, probation settings, and hospitals. We do so across London, Brighton, Bedfordshire, Luton, Kent and Liverpool. Our goal is to transform lives through empowering change.

We believe good care and support improves lives with the vision to create healthier, safer, and more inclusive communities. Join us on our mission to empower independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital, and off the streets.
Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group.

Additional Information

Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.

Please note that as part of our process, we complete an enhanced DBS check, some roles may require further vetting. We encourage applicants from all backgrounds. If you have any questions regarding this, please contact us on the details below.

For Recruitment related enquiries, or if you need support with making your application for example due to learning needs or a disability, please email recruitment@socialinterestgroup.org.uk or call our central office on 020 3668 9270 to request a call back. Please note that this will take you through to our Central Administration team, who will then communicate your enquiry with us and we will arrange to call you back.

View Apply Now

Project Worker

HOMELESS LINK

28,000 - 30,000 per year

Woolwich, London

Full-time

Project Worker

Job Reference: 00004351-1
Date Posted: 28 October 2025
Recruiter: Changing Lives Housing Trust
Location: Woolwich, London
Salary: £28,000 to £30,000
Role: Frontline jobs
Job type: Permanent
Work hours: Full Time

Job Description

Project Worker

Team Leader

09:00 – 17:00 Monday to Friday (total of 40 hours per week)

Negotiable

45 Hare Street, Woolwich, London, SE18 6NE

Job purpose

The Project Worker will be responsible for the delivery of a responsive intensive housing management service to clients allocated by the Team Leader.

The central aim of the role is to support homeless clients temporarily living in Changing Lives Housing Trust (CLHT) placements to become as independent as possible and to facilitate timely move-on into independent living settings. This will be achieved through regular client-led keywork sessions and in close collaboration with external partners.

The Project Worker will coordinate the day-to-day smooth running of each house they are responsible for.

Duties and responsibilities specific to the role

Intensive Housing Management

Responsible for a broad range of housing management activities, including signing up new residents, issuing licensing agreements, delivering new client inductions, occupancy management and eviction / abandonment.
Evictions are a last resort and CLHT works within the Homeless Link guidance on preventing evictions and abandonment.
Work collaboratively with the Finance team to coordinate rent/ service charge collections.
Carry out regular occupancy checks.
Maintain accurate and timely records related to housing management activities, within the requirements of GDPR.
Maintain a healthy and safe environment and encourage clients to take individual responsibility for their living environment and for positive relationships with fellow residents.
Ensure the accommodation where clients live is clean and maintained to a high standard, in line with CLHT property standards.
Ensure the accommodation meets all legal and statutory health and fire safety requirements.
Work in close collaboration with the Maintenance team to ensure all repairs and maintenance issues are correctly reported and resolved.
To promote and encourage client participation in the Intensive Housing Management process and to act as advocate for clients when necessary.
This includes leading regular house meetings and encouraging clients to become ‘resident representatives’.
To document each visit to projects, detailing tasks undertaken, any changes that have occurred and other relevant information.
Manage antisocial behaviour and client’s complaints in line with our Anti-Social Behaviour and Complaints procedures.
Liaise with senior managers to ensure complaints are addressed in a timely manner.

Health and Safety

Adhere to best practice in meeting the requirements of health and safety legislation in all aspects of the organisation’s work.
Ensure you undertake the required health and safety training.
Comply with Health and Safety requirements and conduct all activities in a manner which is safe for yourself and others.
Ensure you follow the Lone Working Policies and Procedures - making full use of the IT Lone Working tools made available by CLHT.
To report and record any accident or incident which may occur- no matter how minor - whether to clients or staff, follow RIDDOR reporting procedures, report to the police where applicable in line with policies at all times.
To report immediately to management on any aspect of a service user’s placement that may warrant an investigation or urgent action.

Key working, Support planning, risk assessment

Ensure all clients have a robust risk assessment, needs assessment and support plan which identifies and meets their needs as far as possible within the remit of the service.
Use the SMART process to ensure all actions from key working are followed up.
Develop client engagement techniques, being creative in your approach to encourage client participation in the key working, support planning and risk assessment process.
Always ensure that clients are provided with the full range of information required to make informed decisions which encourages freedom and empowerment.
Signpost and refer to external statutory and voluntary sector partners where necessary.
Develop and maintain positive working relationships with all key partners, escalating any concerns about partner agency engagement to your line manager.
Maintain up-to-date, GDPR-compliant records on CLHT IT systems, including clients signed copies of all key working, support planning and risk assessment documents.
Develop and maintain a thorough working knowledge of Adult Safeguarding.

Team Working

Foster a positive team culture, being supportive of colleagues.
Participate in minimum monthly one-to-one supervision and team meetings to assist you in carrying out your duties.
Perform in line with policies and procedures, including drawing to the attention of senior manager’s matters concerning capability.
Support apprentices and volunteers, ensuring that their skills are utilised to support quality service delivery.
Work to meet team targets.
Support new team members in progressing through an induction programme.
To advise of any ideas which may enhance or improve the level of service delivered.

Other

No job description can be entirely comprehensive. The post holder will be expected to carry out such other duties as may be required from time to time in accordance with the job description.
Willingness to work flexibly in response to changing organisational requirements.
Keep managers informed of all significant issues relating to and affecting service delivery.
Ensure compliance with CLHT Equality and Diversity policy & procedure
Ensure that Client Information is stored in line with Data Protection and Confidentiality guidelines.
Attend regular meetings as directed by management.
Adhere to the Company's medication policy at all times and ensure that medical emergencies are dealt with appropriately.

Person specification

Knowledge

Working knowledge ofthe welfare benefits system, particularly in relation to clients accommodated in intensive housing management settings

An understanding of the common reasons for homelessness amongst single homeless people with support needs

Knowledge of other key partner agencies, such as Probation, Community Mental Health Teams , Local Authority homelessness services, the Refugee Council

Knowledge of the principles of Adult Safeguarding in a housing setting

Knowledge of and commitment to the principles of the Equalities Act

Skills

Able to develop a quick rapport with clients, particularly those who may be mistrustful of services and reluctant to engage

Ability to work under own initiative & maintain enthusiasm for a high level of contact with clients on a day-to-day basis.

Assertiveness and de-escalation skills

Able to proactively participate in a comprehensive induction to the organisation and the services provided

Coaching skills

Able to cope under pressure, using initiative to manage time and to meet deadlines

Ability to work within a team, promoting open communication skills and creative thinking

Proficient IT skills, including Excel and Word and basic keyboard skills.

Confident dealing with people at all levels; displays appropriate verbal and non-verbal behaviour

Excellent numeracy & literacy - able to produce clear written records

Integrity, sensitivity and understanding.

Approachable, adaptable and assertive.

Able to recognise learning needs and seek out learning and development opportunities with your line manager

Is open and honest about mistakes and willing to use mistakes as tools for development

Experience

Experience of working with single homeless clients with support needs, or demonstrable equivalent experience

Experience of working in partnership with other agencies to achieve effective outcomes.

Experience of effectively prioritising your workload in a fast-paced environment

Experience of de-escalating situations where clients have exhibited challenging behaviour

Other

DBS Check.

Strong empathy with homeless people, demonstrating a non-judgmental approach

Commitment to the aims & objectives of the organisation.

Education and Qualifications

Minimum 5 GCSE’S (A*-C) or equivalent – Including Math’s and English.

Evidence of a commitment to ongoing professional development

It is desirable for the postholder to have a valid driving license

View Apply Now

Head of Services

HOMELESS LINK

49,920 - 60,320 per year

Remote

Full-time

Head of Services

Job Reference: 00004335-1

Date Posted: 20 October 2025

Recruiter: Your Place

Location: London

Remote Working: Some remote working possible

Salary: £49,920 to £60,320

Role: Senior Manager jobs

Job type: Permanent

Work hours: Full Time

Job Description

Head of Services

REPORTING TO

Director of Frontline Services

PURPOSE OF POSITION

This is a critical operational leadership role that is responsible for the operation of the
organisation’s supported accommodation services.

Providing operational leadership to team managers and ensuring compliance with
organisational, contractual, local authority and legal regulations and the quality of
services is pushed to the highest possible standards; ensuring excellent outcomes for
residents and a positive and high performing working environment for teams.

This role will also be accountable for the development of excellent relationships with
external partners, commissioners, and other key stakeholders for support services in
the organisation.

You will be a key member of the charity's Extended Leadership team

RESPONSIBILITIES & ACCOUNTABILITIES

Service Delivery

• Lead in setting organisational standards and performance targets across the
support and resident services teams that reflect contractual requirements and
organisational standards.
• Actively promote and develop person centred practices based on a trauma
informed approach and psychologically informed environment to working with
residents with high support needs and challenging behaviour.
• Be accountable for the operational performance of the services, allocating
resources strategically to ensure that key performance indicators are achieved
and that action plans are in place where required to improve service
performance.
• Remodelling to promote accountability and co-production approaches with
residents.
• Work with the Head of Building & Facilities to ensure your teams put health &
safety procedures into practice to create a safe environment for our residents
and staff. Contribute, and when required, lead on the formation and review of
policies and procedures.

• Contribute to the Frontline Service’s Management On Call rota, providing
support to frontline services outside of office hours

Stakeholder Management

• Build strong relationships with Commissioners and regulatory bodies to enable
the service to meet contractual and regulatory KPI's and requirements.
• Submit management information on a monthly and quarterly basis and produce
other statistics and data as directed by the Director of Frontline Services.
• Responsible for effective liaison with outside agencies including the police, social
services and other statutory and voluntary agencies and delegating this work
where appropriate.
• Represent the organisation externally at forums, conferences and meetings.
• Contribute to the wider management team in frontline services to ensure good
communication, coordination and consistency of practice, approach and
development across the Directorate.

Business Planning and Project Management
• Drive business planning activities within contracts, ensuring relevant and
challenging objective setting and ongoing performance tracking, developing
turn around action plans as may be necessary
• Where agreed, project manage new services or service developments.
• Working closely with Finance Department to set, manage and monitor allocated
budgets for income and expenditure for support and resident services and to
ensure that teams meet performance targets.
• To ensure that financial procedures are maintained at all times in accordance
with organisational policies and procedures.

Managing and Developing People
• Take a leading role in developing a positive, values-based organisational
culture, in line with the charity's Your Place Way approach
• Developing performance targets and quality control measures for teams, and
monitoring performance to ensure that these are met.
• Supporting managers and teams by setting clear objectives and holding
individual supervisions regularly.
• Ensuring good communication across teams by holding team meetings
regularly, and additional briefings as necessary.
• Inducting new managers and planning the continuous professional development
of existing managers through annual appraisals.
• Managing the workload of teams to ensure that adequate cover is provided at
all times.

Safeguarding
• Act as Safeguarding Lead for the organisation
• To actively promote an open and accountable approach across the
organisation as a whole that ensures the organisation meets our legal duties,
keeps our policies up to date, and puts our residents' best interests at the
forefront.

Intensive Housing Management
• Ensure that our landlord responsibilities are delivered in a person-centred way
and in line with our regulatory and legal responsibilities
• Oversee the creation of a welcoming, safe and inclusive environment across all
our services that is responsive to resident needs.
• Develop standards and practice that provide clear evidence-based reporting to
meet regulatory compliance

General
• To attend meetings internally as and when necessary, for example, Directorate,
Management and planning meetings.
• To undertake such other duties within the competence of the post holder which
may be required from time to time.

PERSON SPECIFICATION

Ideal attributes for meeting the needs of position and being an effective member of
the wider Your Place team.

Essential Criteria

Experience
• Strong background in leading and delivering supported accommodation
services
• Extensive experience working with rough sleeping and other homelessness
services
• Experience leading and delivering intensive housing management
responsibilities
• Experience of case management and delivering best practice around; needs
assessments, high quality personalised support or advice services to vulnerable
adults, including people with high support needs
• Experience of contract management with stakeholders
• Experience of project management and mobilisation of new services or
developing existing services
Skills & knowledge
• Knowledge and understanding of the housing and support needs of single
people who experience homelessness and rough sleeping, the benefit of move
on and the ability to translate knowledge into good practice.
• Knowledge of the commercial and regulatory requirements of supported
housing.
• CIH Level 5 qualification
Abilities
• Ability to interact at senior, strategic level with external stakeholders.
• Ability to work in a fast paced, high pressured environment, with multiple
competing priorities and to quickly adapt to new situations.
• Ability to network, liaise, negotiating and influence effectively with outside
agencies.
• Ability to undertake budget management, produce financial reports and
collate and interpret financial and statistical information.
Personal qualities
• Demonstrates a commitment to the mission of Your Place.
• Self-sufficient and highly organised with the ability to accomplish goals
according to deadlines, and a flexibility to juggle a variety of tasks.
• Excellent organisational skills.
• Strong communication and negotiation skills.
• Strong sense of responsibility and accountability.
• Awareness of own training and support needs.
• Ability to collaborate with colleagues across teams and functions
• Commitment to the values of inclusion and belonging

Desirable criteria
• Educated to degree level or equivalent in adult social care or leadership and
management.

Before starting this position, you’ll need to undergo a criminal record check by the
Disclosure and Barring Service. You must be entitled to work in the UK.

View Apply Now

Link Worker

HOMELESS LINK

25,290.72 per year

Liverpool

Full-time

Link Worker Refuge

Job Reference: 00004231-1

Date Posted: 10 November 2025

Recruiter: YMCA Together

Location: Liverpool

Salary: £25,290.72

Role: Frontline jobs

Job type: Permanent

Work hours: Full Time

Job Description

Link Worker

Location: Refuge

Salary: £25, 290.72 per annum

Hours: 38.6 hours per week

Job Type: Permanent / Fixed Term

Why this role would be great for you

Link workers will assist the Practitioners in the day-to-day management of the service, focusing on conducting the intensive housing management element of the role. All staff will be expected to undergo Cognitive Analytic Therapy Skills Training (CAT). The Training will provide a framework for understanding and working with individuals and colleagues in managing psychological and relational aspects of mental health, personality disorder and high-risk behaviours. Training will also be provided around Trauma Informed Care. These approaches will be used for planning and assessing the effectiveness of a variety of interventions and risk management.

Link Workers will be based in a refuge environment service for fleeing women who are at risk of domestic abuse. Our vision for the Services is one that breathes hope and ambition. We pride ourselves on promoting choice, independence and empowerment.

This post is only available to female applicants as an Occupational Requirement and permitted under the Equality Act 2010

What your week may look like

To ensure that Intensive Housing Management tasks are completed in a timely way and to a high standard.

To build supportive and therapeutic relationships with the residents through dialogue.

To deliver activity-based interventions.

To support in preparing households to resettle into their community of choice.

To ensure that Housing Benefit forms are completed in a timely manner

Assist the Practitioners with the induction and management of their case load taking direction as required

Ensure Housing Benefit paperwork is completed in a timely fashion.

Update and communicate household risk assessments in line with YMCA/borough wide policy and procedure.

Assist in the planning of workshops to individuals and groups that inform/ teach service users around how to manage a tenancy, manage a home and live independently .

Creatively engage service users that have a wide range of complex and challenging support needs.

Encourage households to take part in activities.

Offer a creative but assertive approach in order to seek re engagement.

Assist Practitioners in the management of personalised behaviour / support agreements.

Provide clear, comprehensive and accurate information on handovers to the team making recommendations where appropriate.

Assisting households in the cleaning of their room.

Complete void checks and get rooms ready for letting.

Maintain accurate up to date electronic and written records.

Post holders must be willing to support clients who display challenging behaviour, including verbal aggression.

Encourage involvement, participation and co-production from households in the running and development of the service.

It is recognised that the association is operating in a dynamic environment and as such this job description may be varied in consultation with the post holder to reflect evolving needs of the business and changing nature of the job.

What can we offer you

Working with YMCA Together comes will a whole host of benefits. We hope that people will find personal fulfilment and purpose by working with alongside people in our services. Our teams are compassionate and supportive, fostering a strong sense of community. With opportunities for professional growth, YMCA together offers training to support your role and personal development.

For a full list of benefits see here: Careers Page | YMCA Together

The skills we are looking for

Experience – Ideally you will have a background of working within a charity, community project and/or previous involvement in the Domestic Abuse sector. You will have knowledge around supporting people with challenging and complex behaviors including substance misuse and/or Mental Health within a 24 hour residential support service

Knowledge– A basic understanding of relevant and appropriate legislation, including welfare benefits and housing law. An understanding of health and safety requirements in the workplace

Communication– Excellent communication, fostering a respectful, collaborative and professional approach to the people who you work alongside always ensuring confidentiality

Empathy and Respect – The ability to empower people to make positive changes, showing empathy whilst maintaining professional boundaries

Commitment– The ability to work in an innovative and solutions focused way, including reflecting and learning as you go, and a willingness to flex and adapt approaches as needed

Organisation – Strong time management and the ability to manage and prioritise tasks

Computer literacy– You will be IT literate and have experience working with multiple software programs such as Microsoft Office and Outlook.

What is nice to have

Experience in mental health and/or therapeutic approaches.

Qualifications in Domestic Abuse or related.

Qualification in IT or basic computer skills.

Experience of working within a psychologically informed environment (PIE)

Knowledge of the Cognitive Analytic Therapy (CAT)

Analytical, data collation and reporting skills

Even if you don’t feel that you have all of the relevant skills and “nice to haves” we would still like to hear from you and invite you to fill out our application form.

YMCA Together is an equal opportunities employer, values diversity and is strongly committed to providing equal employment opportunities for all employees and all applicants for employment. We welcome and encourage applications from everyone, regardless of age, disability, gender, ethnicity, religion and sexual orientation.

To download a copy of our application form, please click here

If you would like to apply not directly through the website, please email your completed application form to recruitment@ymcatogether.org.uk

View Apply Now

Senior Housing Support Practitioner

HOMELESS LINK

30,170.22 per year

Liverpool

Full-time

28th December 2025

Senior Housing Support Practitioner

Job Reference: 00004385-1

Date Posted: 17 November 2025

Recruiter: YMCA Together

Location: Liverpool

Salary: £27,924.41

Role: Frontline jobs

Job type: Permanent

Work hours: Full Time

Job Description

SENIOR HOUSING SUPPORT PRACTITIONER – MENTAL HEALTH SERVICE

Location: Based at Alton Street however ability to travel and support our alternative outreach services which include Norwich Road and Ullet Road and attend Nightingale House when required

Salary: £30,170.22

Hours: 37.5 hours per week, 9-5pm Monday to Friday however flexibility to work outside these hours if required to meet the needs of the service

Job Type Permanent/Fixed Term – Lone Working

Shortlisting: 1st December

Interview: 5th December

Why this role would be great for you

We are seeking a compassionate and motivated Senior Housing Support Practitioner to support our step down services in the community. This is an exciting opportunity for anyone with a passion for supporting other and uses initiative to work independently.

Our mental health services have secured an accommodation on Alton Street. This accommodation will place 13 residents as a move on opportunity for the people we work alongside in our Mental Health services. The applicant will manage these 13 tenants, in addition to supporting the tenants living in Ullet and Norwich Road, with resettlement, community engagement and wellbeing. The applicant will also be responsible for building management, health and safety of the building, and will generally lone work. For that reason, we are looking for someone who is experienced with support work, and has a wealth of experience engaging service users, and an understanding of housing legislation in the city.

The successful applicant would also be expected to have a visible presence, managing their diary to spend regular time in our alternative step down services (i.e Norwich Road and Ullet Road). The post holder will be expected to support with moves between services, ensure Housing Benefit is completed, and service users are managing their tenancy independently.

The post holder is expected to have an interest in mental health and liaise with mental health teams, social services, amongst other professionals. The Senior Housing Support Practitioner will hold 1-1 support sessions with residents, with a focus on resettlement, move on, and working towards complete independence. The post holder will have confidence updating risk assessments, support planning, case notes and a keen understanding of safeguarding protocol.

The Senior Housing Support Practitioner will undergo Cognitive Analytic Therapy Skills Training (CAT) this will provide a framework for understanding and working with the people we support. Training will also be provided around other aspects of the role. This approach will be used for planning and assessing effectiveness of a variety of interventions and risk management.

Our service is built on the SHREK values and dedicates itself to a person-centred approach.

What your week may look like

The Senior Housing Support Practitioner will be skilled in supporting residents with resettlement, managing expectations, whilst building positive therapeutic relationships. The post holder will also ensure the health and safety of the buildings we manage. This includes weekly fire checks, reporting any maintenance concerns, amongst other tasks.

Although the support worker will work in the community, they will be part of the Nightingale Leadership Team. This will include attending team meetings, alongside reflective practice at the service and may be expected to facilitate supervision sessions for support practitioners in line with service needs.

Some of the expectations of the role include

• Managing time effectively to support our outreach residents

• Ability to use initiative and think outside the box

• Ensuring each person will receive personalised support considering their identified risks and personal needs

• Engaging with professionals and other providers to provide a safe space to complete support sessions.

• Providing a safe, welcoming environment with excellent standards and an ethos of service delivery that encourages all service users to engage with support on offer

• To respond to emergency referrals and/or situations.

What can we offer you

Working with YMCA Together comes will a whole host of benefits. We hope that people will find deep personal fulfilment and purpose by working with alongside people in our services. Our teams are compassionate and supportive, fostering a strong sense of community. With opportunities for professional growth, YMCA together offers training to support your role and personal development. For a full list of benefits see here: Careers Page | YMCA Together

The skills we are looking for

EXPERIENCE

• Experience of working with individuals with a history of mental health, homelessness and substance misuse.

• Ability to demonstrate leadership skills in practice

• Experience of Adult Safeguarding

• Experience of partnership working

• Experience of creative support planning and goal setting

• Experience of formulating risk assessments

• Experience of resettling individuals into independent accommodation

• Experience of working with multi-agencies

• Experience managing maintenance concerns and reporting issues

KNOWLEDGE

• A working knowledge of providing support

• A working knowledge of mental health diagnosis’

• A clear understanding of complex needs support issues such as mental health, homelessness, substance misuse and offending

• Knowledge of safeguarding protocols

• Excellent communication, engagement and interpersonal skills

• Excellent administration skills

EMPATHY and RESPECT

• YMCA ethos, philosophy and SHREK values, Strength, Humility, Respect, Empathy and Kindness

• Energetic, dynamic and self-motivated

COMMITMENT

• Committed to improving the lives of people with complex needs

• Committed to own personal development

ORGANISATION

• Creative and dynamic approach with the ability to “think outside of the box” when providing solutions

• Energetic, highly motivated with a reputation of being held in high regard by peers

• Excellent interpersonal/ communication skills

• Excellent negotiation/ mediation skills

• Committed to own career development

COMPUTER LITERACY

• Computer literate, competent in working with Microsoft word, outlook, windows

What is a nice to have

• Experience of working within a psychologically informed environment (PIE)

• Experience of Trauma Informed Care and of working in a therapeutic environment

• Experience of Management and Leadership

• Knowledge and understanding of the mental health act

Even if you don’t feel that you have all the relevant skills and “nice to haves” we would still like to hear from you and invite you to fill out our application form.

YMCA Together is an equal opportunities employer, values diversity and is strongly committed to providing equal employment opportunities for all employees and all applicants for employment. We welcome and encourage applications from everyone, regardless of age, disability, gender, ethnicity, religion and sexual orientation.

Application deadline: Friday 28th November 2025

View Apply Now

Engagement Worker

HOMELESS LINK

27,000 per year

Romford, London

Full-time

26th December 2025

Engagment Worker

Job Reference: 296382HLL

Date Posted: 26 November 2025

Recruiter: Social Interest Group

Location: Romford, London

Salary: £27,000

Role: Frontline jobs

Job type: Permanent

Work hours: Full Time

Job Description

Job Title: Engagement Worker

Location: Havering, based within the service. Unfortunately this service does not have step free access.

Salary: £27,000

Shift Pattern: 37.5 hours per week Monday to Sunday, 09:00 - 17:00 or 13:00 - 21:00 on a rota basis. Shift patterns and weekly hours may vary dependent on service and resident requirements

About the Role

We're looking for an Engagement Worker to join our residential service based in Havering which is a 25 bed, 24 hour service delivering support to adults who have multiple and complex needs within a supported accommodation setting. You will support with various aspects within the service, with a focus on providing social contact and company to help enhance quality of life, personal safety, health and security, sustainment of tenancy and improving financial independence. You will support our residents to gain the relevant skills and knowledge to gain greater independence, supporting them back into the community.

You will be at the forefront of delivering a trauma-informed, person-centred service, supporting individuals through rehabilitation, reablement, and resettlement. This includes assisting with engagement activities, developing support plans, and providing access to appropriate interventions to help residents move towards independence.

Key Responsibilities include:

Supporting people to access the resources, tools, and networks they need to achieve their goals.

Develop, participate in, and encourage residents/participants to participate in the running and development of various projects and activities.

Promoting independence through life skills training, practical support, and empowerment.

Recognising and responding to mental and physical health needs and safeguarding concerns.

Supporting the creation of a safe, welcoming and psychologically informed living environment.

Carrying out housing management tasks including reporting repairs, maintaining communal areas, and health and safety checks.

About You

We’re looking for someone with a genuine passion and felt purpose to help people, challenge stigma, and make a real difference to people’s lives!
We are looking for a team player, driven to provide high quality care and support to others, an effective communicator who is able to build rapport with others from various backgrounds. You will be compassionate, supportive, and empowering to others, whilst able to form effective, positive and motivational relationships.

Awareness of external opportunities which are available such as with education, employment and benefits

Experience working with people with multiple and complex needs

Ability to show empathy and compassion to our residents, and different challenges they face

Ability to motivate, and empower others to achieve their personal goals and overcome barriers

IT ability to use our online CRM systems and Microsoft programs daily

Understanding of the different needs people with multiple and complex needs have and be aware of the social marginalisation that can be attached to people who face personal challenges

Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.

What we Offer

25 days (Full time equivalent) annual leave, increasing with the length of service

Employer Pension Contribution

Eligibility to register with Blue Light Discount Card

Access to discounted tickets for music events, shows, sports and more

Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing at work

Training and Development, including access to courses, upskilling, and progression plans

Employee Assistance Programme, including counselling

Life Assurance Scheme

Cycle-to-work scheme

Annual Staff Awards

EDI Ambassador programme

About Social Interest Group (SIG)

SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings, probation settings, and hospitals. We do so across London, Brighton, Bedfordshire, Luton, Kent and Liverpool. Our goal is to transform lives through empowering change.

We believe good care and support improves lives with the vision to create healthier, safer, and more inclusive communities. Join us on our mission to empower independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital, and off the streets.
Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group.

Additional Information

Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.

Please note that as part of our process, we complete an enhanced DBS check, some roles may require further vetting. We encourage applicants from all backgrounds. If you have any questions regarding this, please contact us on the details below.

For Recruitment related enquiries, or if you need support with making your application for example due to learning needs or a disability, please email recruitment@socialinterestgroup.org.uk or call our central office on 020 3668 9270 to request a call back. Please note that this will take you through to our Central Administration team, who will then communicate your enquiry with us and we will arrange to call you back.

Unfortunately, we are unable to provide sponsorship, please ensure you have full right to work in the UK prior to applying to our positions.

Additional information on our company policies including Gender Pay, Equality and Diversity, Company Benefits and our Candidate Privacy Policy can be found on our website.

Application deadline: Friday 26th December 2025

View Apply Now

Peer Support Mentor

HOMELESS LINK

27,000 per year

London

Part-time

23rd December 2025

Peer Support Mentor

Job Reference: 295510HLL

Date Posted: 26 November 2025

Recruiter: Social Interest Group

Location: London

Salary: £27,000

Role: Frontline jobs

Job type: Permanent

Work hours: Part Time

Job Description

Job Title: Peer Support Mentor

Location: This role is based based in Royal Borough of Kensington and Chelsea (RBKC), the service is a short walk from Ladbroke Grove (Circle and Hammersmith) station. Unfortunately, this service does not have step free access.

Salary: £27,000 (Full Time Equivalent)

Shift Pattern: This is a 25 hour per week role, worked Monday to Friday on a rota basis. You will work three shifts per week: two shifts between 09:00 - 17:00 or 10:00 - 18:00, and one longer shift between 09:00 - 20:00 or 10:00 - 21:00. You may be required to work outside these hours dependent on service and participant requirements.

About the Role

We are seeking a compassionate and dedicated Peer Support Mentor to join our team based in RBKC to support our residents who have multiple and complex needs which could include mental health, substance use, homelessness, and/or offending backgrounds. You will support in providing our residents with the support needed to help them overcome their personal barriers, and achieve their goals in a person centred approach. You will work within a residential setting, creating a safe and comfortable space which our residents can call their homes during their time within the service. The role includes:

Some key responsibilities include:

Supporting residents with daily tasks

Placing residents needs at the centre of all support provided and using trauma informed practice to guide care and support.

Drawing on your own lived experience (such as substance misuse, offending, homelessness, or other relevant experiences) to support and relate to residents with multiple and complex needs.

Plan and deliver activities within the Complex Needs Hub working with the activities team, including monthly activities with risk assessments and adjustments for clients.

Holding a caseload, conducting key work sessions which are personable to their needs

Carry out regular welfare checks, safeguarding checks, and general living checks

Encourage residents to take part in activities and events

Keep support plans up to date on a regular basis

Work closely with the rest of the team to provide overall excellent service delivery, this may mean also supporting with their caseloads, and other tasks as necessary

Carry out general housing management support

About You

You will bring creativity and a willingness to develop and implement new ideas and initiatives. As a collaborative team player, you will communicate confidently with people from a wide range of backgrounds. Drawing on your own lived experience, you will support and empower others while appreciating the diverse experiences and journeys of our residents and participants. We are seeking someone who is genuinely passionate about our work and committed to embodying our values and culture in order to help make a real difference.

Relevant lived experience (e.g., mental health, substance misuse, offending, homelessness) to support people with complex needs.; Uses lived experience specifically to support people with multiple and complex needs.

Good written and verbal communication, with effective relationship building skills.

Good time management, able to prioritise and manage your own workload.

Ability to show empathy and compassion to our residents, and different challenges they face

Ability and willingness to show flexibility of working patterns, responding to the needs of the service and residents

Understanding of the different needs people with multiple and complex needs have and be aware of the social marginalisation that can be attached to people who face personal challenges

Ability to use, learn and adapt to IT at an intermediate level, including Microsoft and other software programs

Alignment with our values of Ambition, Empowerment, Inclusivity, and Transparency

Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.

What we Offer

25 days (Full time equivalent) annual leave, increasing with the length of service

Employer Pension Contribution

Eligibility to register with Blue Light Discount Card

Access to discounted tickets for music events, shows, sports and more

Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing at work

Training and Development, including access to courses, upskilling, and progression plans

Employee Assistance Programme, including counselling

Life Assurance Scheme

Cycle-to-work scheme

Annual Staff Awards

EDI Ambassador programme

About Social Interest Group (SIG)

SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings, probation settings, and hospitals. We do so across London, Brighton, Bedfordshire, Luton, Kent and Liverpool. Our goal is to transform lives through empowering change.

We believe good care and support improves lives with the vision to create healthier, safer, and more inclusive communities. Join us on our mission to empower independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital, and off the streets.
Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group.

Additional Information

Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.

Please note that as part of our process, we complete an enhanced DBS check, some roles may require further vetting. We encourage applicants from all backgrounds. If you have any questions regarding this, please contact us on the details below.

For Recruitment related enquiries, or if you need support with making your application for example due to learning needs or a disability, please email recruitment@socialinterestgroup.org.uk or call our central office on 020 3668 9270 to request a call back. Please note that this will take you through to our Central Administration team, who will then communicate your enquiry with us and we will arrange to call you back.

Unfortunately, we are unable to provide sponsorship, please ensure you have full right to work in the UK prior to applying to our positions.

Additional information on our company policies including Gender Pay, Equality and Diversity, Company Benefits and our Candidate Privacy Policy can be found on our website.

Application deadline: Tuesday 23rd December 2025

View Apply Now

Service Manager

HOMELESS LINK

40,100 per year

Romford, London

Full-time

26th December 2025

Service Manager

Job Reference: 296065HLL

Date Posted: 26 November 2025

Recruiter: Social Interest Group

Location: Romford, London

Salary: £40,100

Role: Frontline jobs

Job type: Permanent

Work hours: Full Time

Job Description

Job Title: Service Manager

Location: Romford. Please note that unfortunately, this service does not have step free access.

Salary: £40,100

Shift Pattern: 37.5 hours per week Monday to Friday 09:00 - 17:00. You may also be required to work weekends, evenings, and bank holidays as per service requirements. You will also take part in our out of hours on call rota for managers.

About the Role

We're looking for a compassionate and driven Service Manager to join our residential service based in Havering. This role supports residents in temporary housing who are facing challenges with substance misuse. As a Service Manager, you’ll lead a dedicated team, making sure we deliver high quality support, performance and improvements across our service whilst representing values of the organisation. You'll play a hands on role in supporting individuals facing addiction, homelessness, and complex needs guiding them towards stability, independence, and brighter futures.

The service focuses on providing a 24 hour, 25 bed accommodation service to residents who are deemed to be high risk. They support those who are experiencing homelessness. All admissions are jointly agreed, and placements reviewed at a weekly Complex Needs Panel chaired by the local authority. Residents are agreed on the basis that they are:

The role includes:

Overseeing support related to substance misuse, ensuring effective interventions and pathways for service users

Line Management and Leadership, supporting your team providing advice, guidance and support throughout their employment lifecycle

Support the Service Manager in leading the day to day operational delivery of the service

Risk Management ownership, ensuring processes and policies are followed

Property and Housing Management, ensuring the accommodation meets our requirements, and repairs and maintenance are regularly reported and completed

Financial Management, including petty cash and budget management

Contract management and Internal auditing, admin, and general other duties as required

About You

We are seeking a passionate, driven and motivated colleague to lead this service in a trauma informed and inclusive way. Someone who is knowledgeable in the needs of our residents, particularly substance misuse and can support the team in delivering excellence. You will be driven with passion for what we do, and be able to work flexibly to meet service needs, providing new ideas and opportunities to develop the service further to continue to achieve excellence!

Understanding and/or practical knowledge of the social and societal marginalisation that can be attached to people with substance abuse issues, addiction, exploitation, homelessness and within the criminal justice system

Previous leadership experience

Experience of working with confidently and ability to provide advice, lead a team on all aspects of the service such as resident related enquiries which can include housing, substance abuse support, signposting

Ability to motivate and empower a team to achieve service KPI's through direct leadership

Willingness and ability to work flexibly to meet service needs

IT Proficiency, including Microsoft Office, and the ability to navigate and learn new case management systems and other types of organisational software

Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.

What we Offer

25 days (Full time equivalent) annual leave, increasing with the length of service

Employer Pension Contribution

Eligibility to register with Blue Light Discount Card

Access to discounted tickets for music events, shows, sports and more

Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing at work

Training and Development, including access to courses, upskilling, and progression plans

Employee Assistance Programme, including counselling

Life Assurance Scheme

Cycle-to-work scheme

Annual Staff Awards

EDI Ambassador programme

About Social Interest Group (SIG)

SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings, probation settings, and hospitals. We do so across London, Brighton, Bedfordshire, Luton, Kent and Liverpool. Our goal is to transform lives through empowering change.

We believe good care and support improves lives with the vision to create healthier, safer, and more inclusive communities. Join us on our mission to empower independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital, and off the streets.
Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group.

Additional Information

Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.

Please note that as part of our process, we complete an enhanced DBS check, some roles may require further vetting. We encourage applicants from all backgrounds. If you have any questions regarding this, please contact us on the details below.

For Recruitment related enquiries, or if you need support with making your application for example due to learning needs or a disability, please email recruitment@socialinterestgroup.org.uk or call our central office on 020 3668 9270 to request a call back. Please note that this will take you through to our Central Administration team, who will then communicate your enquiry with us and we will arrange to call you back.

Unfortunately, we are unable to provide sponsorship, please ensure you have full right to work in the UK prior to applying to our positions.

Additional information on our company policies including Gender Pay, Equality and Diversity, Company Benefits and our Candidate Privacy Policy can be found on our website.

Application deadline: Friday 26th December 2025

View Apply Now

Audit Committee Chair and Two Trustees

HOMELESS LINK

Remote

Part-time

22nd December 2025

Audit Committee Chair and Two Trustees - Evolve Housing Support

Job Reference: Evolve

Date Posted: 26 November 2025

Recruiter: Evolve Housing Support

Location: South Wimbledon, London

Remote Working: Some remote working possible

Salary: On Application

Bonus/Benefits: Voluntary Role - Reasonable expenses paid

Role: Volunteer jobs

Job type: Permanent

Work hours: Part Time

Job Description

Looking for an exciting opportunity to make a tangible difference in the lives of Londoners affected by homelessness, while contributing your professional insights to a forward-thinking and compassionate organisation? Why not join us as our Audit Committee Chair or as a Trustee!

The opportunities to join us

At Evolve Housing + Support, we are championing opportunity, dignity and independence for people affected by homelessness – a cause that may resonate with you and encourage you to lend your strategic oversight and financial skills to our Board.

We are looking for a new Audit Committee Chair and two Trustees to join our Board and play a key role in shaping our governance and strategic direction.

As our Audit Committee Chair, you’ll ensure we maintain the highest standards of financial stewardship, carry out all our affairs effectively under all regulatory bodies, while keeping our mission and values at the heart of decision-making through your leadership.

The Trustee roles present the opportunity to play a crucial part in the successful running of our organisation, in partnership with the leadership team, upholding excellent governance using your professional skills.

Who are we looking for?

We are particularly interested in speaking with people who are able to lead and inspire, who also have the strategic and analytical thinking skills to lead through periods of change, and who can communicate effectively with a wide range of stakeholders and audiences.

You’ll need to have the ability to proactively support the values of Evolve Housing + Support, have a strong understanding of good governance practice along with a financial or HR background at a professional level, and a strong track record in a relevant sector, with empathy for our core customer group.

About Evolve Housing + Support

At Evolve, we believe everyone deserves the opportunity to live a safe, fulfilled and independent life. We provide support in London, offering tailored programmes to meet people’s individual needs; including housing, employment and skills training, mentoring and counselling.

We do this through our work with young parents and children at risk of exclusion to build the skills and resilience that can help prevent homelessness, campaigning to end street homelessness, and building affordable homes to help people move on to an independent life.

Our company culture: the heart of what we do

We’re proud of our inclusive culture – one where everyone’s voice matters, and where diversity of background, thought and experience helps us make better decisions for the communities we serve. Our mission - to help children, young people and adults who are homeless or at risk of homelessness reach their potential, and move on to live happy, fulfilled lives. We ensure our values - Honest, Inclusive, Optimistic, Determined, Passionate & Creative inform everything we do.

Don’t think you quite meet all of the specifications? Please don’t count yourself out – we’d still love to hear from you and learn more about you and your interest in joining Evolve!

Please read the candidate information pack for further information before you apply

Sounding good? Here’s how you can apply today!

Eastside People is supporting Evolve Housing + Support in the recruitment of these roles. Please click here to apply by submitting your CV and a cover letter, both in Word doc format.

Please use the cover letter (max 2 pages) as an opportunity to add to the information you have shared in your CV and ensure that you cover the following:

Why are you interested in the Chair/Trustee role at Evolve Housing + Support?

Having read the information pack, what relevant experience and skills do you feel you would bring to this role?

You are welcome to send your cover letter in writing, or as a video or audio clip, alongside your CV. Any video or audio submissions should be emailed to lucinda@eastsidepeople.org.

If you would like a call to discuss the role in more detail, please email Lucinda Shaw to arrange a convenient time at lucinda@eastsidepeople.org. Having a call of this kind will not influence the success or otherwise of your application.

We want you to have every opportunity to demonstrate your skills, ability and potential. If you have a disability or require reasonable adjustments during the application or interview process, please contact us so we can support you appropriately.

The closing date for applications is Mon 22 Dec 2025. Shortlisting interviews will take place shortly after and shortlisted candidates will have an interview with Evolve during the week beginning 12 January 2026.

We look forward to hearing from you!

View Apply Now

Team Leader - Single Supported Housing

HOMELESS LINK

27,810 per year

Bath, Somerset

Full-time

27th December 2025

Team Leader - Single Supported Housing

Job Reference: 00004422-1

Date Posted: 28 November 2025

Recruiter: Julian House

Website: https://www.julianhouse.org.uk/

Location: Bath, Somerset

Salary: £27,810

Role: Frontline jobs, Other jobs, Service Manager/Coordinator jobs, Experts by Experience jobs

Job type: Permanent

Work hours: Full Time

Job Description

Job Role: Team Leader – Single Supported Housing

Salary: £27,810 per year

Hours: 37.5 hours per week

Contract type: Permanent

Location: Bath

Additional information:

Participation in an on-call, out-of-hours rota

Participation in the first-responder system (emergency cover) at our homeless hostel

Applications close: 27 December 2025

About Julian House:

Julian House is a charity dedicated to making a difference to the lives of the most vulnerable and disadvantaged people in society. We run several projects and every year we help thousands of people out of homelessness, into employment, away from domestic abuse, and more.

If you’d like a real sense of job satisfaction, great career prospects, and a competitive benefits package, you could be who we’re looking for!

The Role:

As a Team Leader, you’ll play a vital role in shaping the future of our Single Supported Housing projects in Bath. You’ll lead with purpose—guiding and supporting passionate teams to deliver exceptional services that truly change lives.

We provide tailored, high-level support to individuals with recent experience of rough sleeping, helping them rebuild their lives and regain independence.

In this role, you’ll ensure performance targets, quality standards, and contractual commitments are met—while championing the values that make Julian House so special. Your leadership will be hands-on and visible, inspiring teams and driving continuous improvement with the support of the Service Manager.

Most importantly, you’ll empower clients to reach their full potential and transform their futures. If you’re passionate about making a real difference and leading with heart, this is the role for you!

Responsibilities include:

Lead and Support Your Team:Provide guidance, regular reviews, and supervisions to ensure your team feels supported and empowered.

Drive Quality and Compliance:Monitor weekly KPIs, and make sure risk assessments and support plans are updated and submitted on time.

Champion Client Engagement:Create opportunities for clients to get involved in the service and local projects, fostering inclusion and community.

Deliver Outstanding Support:Offer a person-centred, strength-based, and trauma-informed approach that promotes empowerment and resilience.

Please note: Job descriptions are not exhaustive, and the successful candidate may occasionally be asked to take on other duties that align with the key responsibilities outlined.

You can view the full job description by clicking here.

Qualifications / Requirements:

Experience working with people who may have complex needs and/or challenging behaviours.

Understanding of the causes of homelessness and social exclusion, and the approaches which seek to address these.

There are many great reasons to join our team!

Access to our Rewards Platform,which includes anEmployee Assistance ProgrammeandHealth Cash Plan

27 days annual leave, including an extra day off for your birthday, plus bank holidays - increasing up to 30 days after 4 years of continuous employment (pro rata for part-time staff)

30% staff discountat Julian House charity shop

A generous and competitive pension scheme

A supportive culture where staff feedback is highly valuedand regular supervisions with line managers are conducted

Great opportunities for career development and free monthly training sessionsfrom experienced facilitators

For all the fantastic and valuable work you’ll be doing, you’ll be eligible for the Blue Light Cardwhich offers amazing discounts on thousands of brands

Reflective Practice sessionsfrom objective, external facilitators

Our Ethos

As an Equal Opportunities employer, we have an Equality and Diversity Action plan in place showing our commitment in ensuring continuous improvement in creating an inclusive culture. We also have a committed group of Inclusion & Diversity champions who meet monthly to ensure progress is being made. We invite applications from people from all backgrounds and cultures, especially minority groups that are underrepresented in the workplace. We also welcome applications from those with lived experience. We embrace flexibility and are proud to be a Disability Confident and Mindful employer, as well as an Armed Forces Covenant Supporter.

If you have any special access requirements or other support needs throughout the application process (including interview), please contact us so that we can let you know how we can support you. We accept CVs and applications in all formats.

DBS Checks

We welcome applications from people with lived experience. All applicants working with our clients will be expected to undertake an enhanced Disclosure and Barring Service check. A criminal conviction will not necessarily prevent you from becoming an employee, the decision will depend on the type of offence and its relevance to the role. If you would like to discuss any convictions you may have, please contact the person named in the advert. All information will be dealt with according to our Data Protection Policy.

Get in touch

If you have any questions about this role, please get in touch with the recruitment team at recruitment@julianhouse.org.uk. We look forward to speaking with you soon!

Please note: We reserve the right to close our vacancies once the perfect candidate has been found. We recommend submitting your application as soon as possible so that you don’t miss out!

View Apply Now

Support Coach

HOMELESS LINK

27,000 per year

Romford, London

Full-time

24th December 2025

Support Coach

Job Reference: 292303HLL

Date Posted: 28 November 2025

Recruiter: Social Interest Group

Location: Romford, London

Salary: £27,000

Role: Frontline jobs

Job type: Permanent

Work hours: Full Time

Job Description

Job Title: Support Coach

Location: Havering, Close to Harold Wood Elizabeth Line station. Please note that this service does not have step free access.

Salary: £27,000

Shift Pattern: 37.5 hours per week Monday to Sunday on a rota varying between 08:00 - 21:30 which includes 12.5 hour shifts with 1 hour unpaid break, approximately 3 shifts per week. You may need to be flexible on these hours as per service requirements.

Applications close: 24 December 2025

About the Role

We have an exciting opportunity for a Support Coach to join our new Independent Approved Premises (IAP) on day shifts with a rolling rota. You will support residents recently released from prison in a residential setting, helping them reintegrate into the community. You will work with residents to create tailored support plans, identify their needs, goals, and skills, and motivate them to reach their potential. You will encourage engagement in activities and the community, provide tools for life skills, and ensure effective risk management with a strong focus on public protection.

Key Responsibilities include:

Ensuring the safety and wellbeing of residents and participants at all times

Engaging with residents, ensuring they are adhering to their license conditions. This may include planning activities to engage them with other people, communities, and opportunities

Be a valued and reliable member of the team, completing handovers for night colleagues for a seamless service

Building trusting professional relationships with residents, helping them to achieve their goals and aspirations which could be through tailored one to one sessions, group sessions, in and out of service activities, and general wellbeing check ins

Focusing on empowering our residents to take control over their lives and meet their personal goals

About You

We're looking for someone who has a true passion to help make a difference and contribute to providing safer communities for all. You will be able to work in a fast paced environment, be proactive, and have resilience to challenges. You will thrive working within the team as well as independently, and be comfortable with working with people who have different offending histories. We're looking for someone who can build trust and rapport with others, and has a positive outlook, which can be used to support others. We also look for:

Ability to manage own caseload and determine priorities with time management. Able to use own initiative

Experience of working with people of complex backgrounds, ex-offenders, mental health, substance misuse, challenging behaviours or a good understanding of the sector.

IT Proficiency, ability to learn new software programs, basic Microsoft experience

Understanding and/or practical application of key legislation regarding social care, housing, criminal justice and mental health

Cultural awareness, Self-awareness, and ability to identify personal growth areas and take feedback

Alignment with our values of Ambition, Empowerment, Inclusivity, and Transparency

We are interviewing on an ongoing basis so this job role may close early. We advise applying as soon as possible for your application to be taken into consideration at the early stages. As a note, Interviews are scheduled for week commencing 1st December.

Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.

What we Offer

25 days (Full time equivalent) annual leave, increasing with the length of service

Employer Pension Contribution

Eligibility to register with Blue Light Discount Card

Access to discounted tickets for music events, shows, sports and more

Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing at work

Training and Development, including access to courses, upskilling, and progression plans

Employee Assistance Programme, including counselling

Life Assurance Scheme

Cycle-to-work scheme

Annual Staff Awards

EDI Ambassador programme

About Social Interest Group (SIG)

SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings, probation settings, and hospitals. We do so across London, Brighton, Bedfordshire, Luton, Kent and Liverpool. Our goal is to transform lives through empowering change.

We believe good care and support improves lives with the vision to create healthier, safer, and more inclusive communities. Join us on our mission to empower independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital, and off the streets.
Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group.

Additional Information

Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.

Please note that as part of our process, we complete an enhanced DBS check, some roles may require further vetting. We encourage applicants from all backgrounds. If you have any questions regarding this, please contact us on the details below.

For Recruitment related enquiries, or if you need support with making your application for example due to learning needs or a disability, please email recruitment@socialinterestgroup.org.uk or call our central office on 020 3668 9270 to request a call back. Please note that this will take you through to our Central Administration team, who will then communicate your enquiry with us and we will arrange to call you back.

Unfortunately, we are unable to provide sponsorship, please ensure you have full right to work in the UK prior to applying to our positions.
Additional information on our company policies including Gender Pay, Equality and Diversity, Company Benefits and our Candidate Privacy Policy can be found on our
website.

View Apply Now

Housing Rights Worker x2

HOMELESS LINK

31,600 per year

Liverpool

Full-time

4th January 2026

Housing Rights Worker x2
Job Reference: 061689
Date Posted: 27 November 2025
Recruiter: Shelter
Location: Liverpool
Salary: £31,600
Role: Frontline jobs
Job type: Permanent
Work hours: Full Time
Job Description
Job Role: Housing Rights Worker x2
Salary: Grade 3 - £31,600 per annum
Contract: Permanent
Location: Merseyside Hub – currently based in Anfield with plans to move to Liverpool City Centre in 2026
Hours: Full time - 37.5 Hours per week
Closing date: Sunday 4th January 2026 at 11.30 pm
Do you have experience and ability in housing and homelessness advice and advocacy? If you are looking for an exciting new career opportunity, then join Shelter as a
Housing Rights Workerand you could soon be playing a vital role in standing up to the housing emergency.
About the role
You will be delivering high quality housing advice and advocacy, in line with our local community plans for Merseyside and will work with people who are experiencing homelessness and bad housing to identify issues facing local communities. You will plan and deliver casework to individuals and communities to resolve their housing situation, by liaising and advocating with local authorities, housing associations and private landlords. This will include taking referrals from community and advice groups and our National Emergency Helpline, as well people self-referring in person at the Hub.

The role also works in local community settings and with community groups to deliver advice and rights awareness workshops to ensure that people with lived experience of homelessness have opportunities to share their stories, voice their opinions and participate in the design and delivery of Shelter services. Offering day to day support to volunteers, providing learning, shadowing and mentoring and being a consistent role model for our values are also key aspects of the role. This is a challenging, front-line role where you will have a real opportunity to help people improve their lives.

About you
•       Listen to, engage and work with individuals and communities, including people with lived experience of homelessness.

•       Experience, knowledge of and/or proven ability in housing and homelessness advice and advocacy and are able to progress to specialist level knowledge.

•       Experience of carrying out casework related interviews and maintaining detailed case records.

•       Advise and support clients to make informed decisions.

•       A proven record of delivering group workshops and presentations is essential, as is a collaborative, flexible and professional approach to your work.

Benefits
We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.

About the Team
The Merseyside Hub is a team of seventeen, and you will be a key member of the Housing Rights team, defending the right to a safe home. This team works closely with colleagues in our Legal Team as well as our colleagues in community fundraising, community organising and lived experience. Each of Shelter’s eleven hubs across the country have their own local priorities based on the issues experienced by our clients. For Merseyside, we focus on homelessness, temporary accommodation, the private rented sector and social housing. We want people in Merseyside to be able to access the advice and support they need to secure and keep a home. We believe everyone has the right to reside in accommodation where conditions do not negatively impact their health.

About Shelter
Home is a human right. It’s our foundation and where we thrive. Yet everyday millions of people are being devastated by the housing emergency.

We exist to defend the right to a safe home. Because home is everything.

We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve.

Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement. In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter. We welcome you on our journey to becoming truly anti-racist.

How to Apply
Please click ‘Apply for Job’ below. You are required to submit a CV and responses to the 'About You' points outlined in the job description of no more than 350 words each. Please provide specific examples following the STAR format and ensure you demonstrate how you address the behaviour below throughout your responses:

•       We prioritise diversity and have an inclusive and open mindset

Any applications submitted without a supporting statement will not be considered.
Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.

Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.
Application deadline: Thursday 4th of January 2026

View Apply Now

Relief Bank - Family Liaison Worker

HOMELESS LINK

12.6 per hour

Fazakerley, Liverpool

Part-time

24th December 2025

Relief Bank - Family Liaison Worker

Job Reference: 296924HLL

Date Posted: 28 November 2025

Recruiter: Social Interest Group

Location: Fazakerley, Liverpool

Salary: £12.60 Per Hour

Role: Other jobs

Job type: Temporary

Work hours: Part Time

Job Description

Job Title: Relief Bank - Family Liaison Worker

Location: Based at HMP Altcourse

Salary: £12.60 per hour plus 12.07% annual leave accrual

Shift Pattern: Flexible to the service needs - Mainly weekend shifts.

Applications close: 24 December 2025

ABOUT THE ROLE

At SIG Safe Ground, we understand that visiting a loved one in prison can be a difficult and emotional time. Our team helps to make a challenging time easier by offering practical and emotional support, clear information, and signposting – ensuring that the people visiting our service feel seen, heard, and supported.

As a Family Liaison Worker, you’ll be the first point of contact for families and significant others visiting a loved one at HMP Altcourse. You’ll be responsible for the day-to-day running of our Visitors’ Centre, creating a safe, welcoming, and inclusive environment for everyone who comes through the door.

Family Liaison Workers ensure visits are processed smoothly and efficiently, while building strong, collaborative relationships with families, the wider team, and key prison staff to help deliver a wraparound, person-centred service.

You’ll also lead structured play sessions with children of all ages who are visiting a parent or loved one in prison, making sure they feel safe, engaged, and cared for during their visit.

Rota: Flexible to the service needs - Mainly weekend shifts.

ABOUT US

The Social Interest Group (SIG) believes that good care and support make for better lives. Our values of ambition, empowerment, transparency, and inclusivity drive everything we do. Our mission is to empower people who are marginalised by building powerful partnerships and creative solutions that bridge gaps in provision and aid recovery, reablement and resettlement.

Safe Ground is a charity and subsidiary of the Social Interest Group. For over 30 years, we have been designing and delivering creative, relational, and therapeutically informed programmes and services. Through arts-based practices, we support personal growth, rebuild relationships, and develop innovative, anti-shame approaches for people impacted by the criminal justice system.

If you have the passion, creativity, and tenacity to make a real difference to people’s lives, challenge stigma and make our communities safer, we would love to hear from you!

ABOUT THE SERVICE

SIG Safe Ground delivers a comprehensive and pioneering Family Service at HMP Altcourse - our flagship site for family support within the prison estate. Since June 2023, we have led the design and delivery of a bespoke, trauma-informed service that responds to the complex needs of families affected by imprisonment. Collaboration is at the heart of our approach. We work closely with prison staff and a range of internal and external partners to ensure families receive the right support at the right time.

Our service includes managing the Outside Visitors Centre seven days a week, providing direct support to families and significant others, and delivering arts-based therapeutic programmes with men in custody. We are also proud that our dedicated Family Counselling Service, offers tailored one-to-one and group support to strengthen relationships and promote emotional well-being.

ABOUT YOU

You have excellent communication, IT, organisational, and support skills. You view relationships as central to personal development and approach your work with a positive, non-judgemental attitude. You’re confident working both within a team and in collaboration with a range of stakeholders.

Safe Ground’s practice is reflective across all aspects of service delivery, so it's important that you are naturally reflective and genuinely curious about people, relationships, and personal growth.

Training will be provided for this role, including Security and Key Training through the Criminal Justice Service.

OVERVIEW OF KEY RESPONSIBILITIES

Support the Visitors’ Centre service to appear, operate, and deliver to the quality standards of Safe Ground, Social Interest Group, and other relevant stakeholders.

Welcome, book in, and share relevant information with visitors attending the Visitors’ Centre, including those visiting a prison for the first time.

Take an active role in planning, promoting, and delivering meaningful and memorable family visits.

Develop and maintain child-friendly spaces and play areas across the Visitors’ Centre, Visits Hall, and other designated areas within the prison.

Implement and supervise varied, age-appropriate play activities, tailored to the developmental needs of children visiting the prison, ensuring a safe and engaging environment.

Promote Safe Ground’s programmatic work, and identify opportunities for collaboration with community partners via joint interventions, referral routes, or signposting.

Work closely with the wider Safe Ground team to meet performance targets and objectives.

Develop and maintain strong relationships with internal and external persons and partners, including but not limited to: Governors, Offender Management Units (OMU), Wing Staff, Education Staff, Family Services, Induction, Resettlement teams, and other key HMP and community stakeholders.

Work collaboratively within the team to monitor, gain feedback, evaluate, and develop the service for continuous improvement.

Complete safeguarding and other referrals where required.

Participate in reflective practice, clinical supervision, and other arranged meetings.

Undertake varied administration duties, including maintaining confidential records and handling information in accordance with relevant statutory and organisational policies.

Other responsibilities than those described above may be required to be undertaken from time to time and will be expected to be performed to as long as it is within the capability and level of the position.

KEY CRITERIA

What we are looking for:

Experience of working with children and their families.

IT Proficiency, ability to learn new software programs, basic Microsoft experience.

Ability to build trust, motivate others, and encourage positive engagement.

An understanding of safeguarding children and vulnerable adults.

Desirable but not essential:

Understanding and/or practical knowledge of the social and societal stigma that is attached to people within the criminal justice setting and their family members

Experience within a prison or other criminal justice setting, and/or within a similar role

Have, or be working towards an appropriate professional qualification

Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.

WORKING FOR US

Our Values

Ambition – Eager to succeed and to accomplish as much as possible for our people

Empowerment – Giving staff and the people we support the tools, training, and information they need to achieve their potential

Transparency – Upfront and visible about our actions and open to scrutiny from stakeholders, service users, and staff

Inclusivity – Listening to, understanding, and including all our stakeholders to ensure we make a difference and get things right

ADDITIONAL INFORMATION

Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.

Additional information on our company policies including Gender Pay, Equality and Diversity, Company Benefits and our Candidate Privacy Policy can be found on our website.

For Recruitment related enquiries, please email recruitment@socialinterestgroup.org.uk

View Apply Now

Support Worker

HOMELESS LINK

28,712 - 32,240 per year

London

Full-time

24th December 2025

Support Worker

Job Reference: 00004410-1

Date Posted: 1 December 2025

Recruiter: Your Place

Location: London

Salary: £28,712 to £32,240

Role: Other jobs

Job type: Permanent

Work hours: Full Time

Job Description

We're looking for a Support Worker to join Your Place and be part of our dedicated team to help us with our mission to solve homelessness in east London, one person at a time!

About the role

Based within the Personal Development team, this role is responsible for the service delivery of an effective, high-quality, person centred support service to residents with a range of multiple needs.

They will be the principal providers of support to residents in the Core service to build
hope, enable lasting change; supporting residents to instil independence and longterm sustainability, to ensure we mitigate as much as possible, a return to
homelessness.

The role will require shift work, including evenings and weekends

Salary: £28,712 - £32,240 annual salary
Contract: Permanent
Hours: 37.5 hours
Location: Canning Town, London

Other responsibilities include

To be responsible to the Team Manager and Deputy Team Manager for the day-to-day delivery of the Core service.

Take a positive, trauma-informed approach to working with residents with complex needs and challenging behaviour.

Use motivational and asset based interviewing techniques to interview, assess and create support plans and risk assessments that address the needs of residents.

Supporting residents from point of entry into the service, working with them to support social (re-integration), enabling them to lead meaningful and purposeful lives.

Conduct regular reviews of support plans and risk assessments as required.

Take a pro-active approach in multi-disciplinary support required for residents.

Work within a Psychologically Informed Environment approach and strive to meet targets and deliver results.

Ensure a high standard of customer service is upheld

To attend team meetings and take part in service policy and planning.

To participate in team meetings, team review days and other meetings as agreed with the Team Manager.

To keep abreast of current housing legislation, welfare benefit legislations and other matters relevant to successful support and move on of residents.

To respond and process all referrals made to the Core service and ensure those accessing the service meet the service eligibility criteria.

To ensure all case work is properly recorded and all service offers and outcomes are entered clearly onto the case management system and to a high standard.

To actively collect follow up information with regards to the outcome of reconnections and report

To deal with the immediate support needs of the residents as appropriate.

To assess resident safety and develop risk management strategies with the resident and other involved services.

To ensure all service delivery policies and decisions made by the Team Manager or team are observed and followed through.

To keep accurate records and statistics on referrals, service outputs and outcomes etc.

To maintain a high standard of record keeping in the office and keep all financial and administrative systems including resident files in the office in an accurate and up-to-date manner in line with policy.

To ensure the results of all assessments and all service offers are entered clearly and in a timely fashion onto the case management system.

To liaise and collaborate effectively on a day-to-day basis with outside agencies including the police, social services and other statutory and voluntary agencies.

To build and maintain good working relationships with colleagues.

Ensure that all duties and services provided are in accordance with policies and procedures.

To comply with individual responsibilities, in accordance with work role for health and safety in the workplace.

To undertake such other duties within the competence of the post holder which may be required from time to time.

About you

Experience

A demonstrable level of experience and understanding of the range of approaches appropriate to working with challenging behaviour including current drug /or alcohol use, antisocial behaviour, offending and substance misuse

Experience of working with clients in a trauma-informed way with proven effectiveness

Demonstrate an understanding of statutory compliances and standards such health and safety, equal opportunities, data protection, particularly within a residential setting.

Demonstrate excellent customer service skills.

Using motivational interview techniques to produce and approach referrals, needs and risk assessments and support planning in a SMART manner.

Knowledge of Psychologically Informed Environments (PIE).

Demonstrable experience within local authority, voluntary, independent, charity or social housing sector

Successful track record of work with colleagues in order to achieve common goals

Working across agencies and / or partnership arrangements

Awareness of issues facing single people that experience homelessness or rough sleeping.

Skills & knowledge

IT skills and particularly Microsoft Office packages

Sound knowledge of working in casework management system (Salesforce/Inform/Pyramid).

Excellent time management and administrative skills

Sound knowledge in identifying and dealing with substance misuse issues

Sound knowledge and understanding of the issues affecting supported housing and vulnerable adult groups

Understanding of health and safety in a supported housing setting

Abilities

Ability and demonstrable experience of being able to develop good working relationships and rapport with residents and stakeholders.

Ability to motivate those with support needs to engage with meaningful activities

Evidence of effective de-escalation techniques.

Ability to interact and communicate effectively with a wide variety of people at all levels, maintaining professional boundaries

Ability to interpret and communicate the meaning of legislation, policy, guidance, research and information on best practice

Ability to work co-operatively to achieve goals

Ability to set up and work according to schedules

Personal qualities

Self-sufficient and highly organised with the ability to accomplish goals according to deadlines, and a flexibility and to juggle a variety of tasks

Ability to act on own initiative and effectively under own direction, as well as productively within a team

Strong sense of responsibility and accountability

Awareness of own training and support needs

Experience of using In-Form as a case management system.

Qualifications relevant to supporting vulnerable adults

Full current driving licence

Successful track record in developing services in response to changing needs and demands

About applying

When applying don't forget to answer the questions in our application process to tell us more about how you meet the skills, knowledge, and experience to be successful in this role.

At Your Place, we are passionate about creating an inclusive workplace that promotes and values diversity. We know through experience that the different ideas, perspectives and backgrounds create a stronger and more creative work environment that delivers better resident outcomes. We welcome applications irrespective of peoples age, disability, sex, gender, identity and gender expression, race or ethnicity, religion or belief, sexual orientation or other personal circumstances. We have policies and procedures in place to ensure that all applicants are treated fairly and consistently at every stage of the recruitment process, including the consideration of reasonable adjustments for people who have a disability.

This post is subject to an Enhanced DBS check and a right to work in the UK.

Application deadline: Wednesday 24th December 2025

View Apply Now

Night Support Coach

HOMELESS LINK

27,000 per year

Romford, London

Full-time

24th December 2025

Night Support Coach

Job Reference: 292300HLL

Date Posted: 28 November 2025

Recruiter: Social Interest Group

Location: Romford, London

Salary: £27,000

Role: Frontline jobs

Job type: Permanent

Work hours: Full Time

Job Description

Job Title: Night Support Coach

Location: Havering, Close to Harold Wood Elizabeth Line station. Please note that this service does not have step free access.

Salary: £27,000

Shift Pattern: 37.5 hours per week Monday to Sunday on a rota varying between 20:00 - 09:30 which includes 12.5 hour shifts with 1 hour unpaid break, approximately 3 shifts per week. You may need to be flexible on these hours as per service requirements.

Applications close: 24 December 2025

About the Role

We have an exciting opportunity for a Support Coach to join our new Independent Approved Premises (IAP) covering the night shift on a rolling rota. You will play a key role in supporting our residents who have left prison and are based within a residential setting to reintegrate into the community. You will develop and engage with our residents to produce tailored support plans which support their individual needs in successful rehabilitation and reintegration within the community. You will identify their needs, goals and skills, and then support and motivate them to achieve their potential. The service holds a strong focus on public protection and effective risk management.

Key Responsibilities include:

Ensuring the safety and wellbeing of residents and participants at all times

Engaging with residents throughout the night, ensuring they are adhering to their license conditions. This may include planning activities to engage with them such as movie nights, games nights, and other activities applicable

Be a valued and reliable member of the team on the night shift, completing handovers for day colleagues for a seamless service

Building trusting professional relationships with residents, helping them to achieve their goals and aspirations which could be through tailored one to one sessions, group sessions, in and out of service activities, and general wellbeing check ins

Focusing on empowering our residents to take control over their lives and meet their personal goals

About You

We're looking for someone who has a true passion to help make a difference and contribute to providing safer communities for all. You will be comfortable working within the criminal justice setting, and supporting residents to have access to the tools and resources to better enhance their quality of life after their release from prison. You will have an understanding of criminal justice settings and will have the ability to build meaningful rapport with others who have multiple and complex needs and backgrounds. We look for adaptability, proactiveness, and confidence within your own skillset and ability to drive meaningful impact. We also look for:

Understanding of the housing and social needs of people with multiple and complex needs

Cultural awareness, Self-awareness, and ability to identify personal growth areas and take feedback

Ability to use IT systems to record case notes, email relevant people, and use other software required within the role

Ability and willingness to show flexibility of working patterns, responding to the needs of the service and residents

Alignment with our values of Ambition, Empowerment, Inclusivity, and Transparency

We are interviewing on an ongoing basis so this job role may close early. We advise applying as soon as possible for your application to be taken into consideration at the early stages. As a note, Interviews are scheduled for week commencing 1st December.

Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.

What we Offer

25 days (Full time equivalent) annual leave, increasing with the length of service

Employer Pension Contribution

Eligibility to register with Blue Light Discount Card

Access to discounted tickets for music events, shows, sports and more

Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing at work

Training and Development, including access to courses, upskilling, and progression plans

Employee Assistance Programme, including counselling

Life Assurance Scheme

Cycle-to-work scheme

Annual Staff Awards

EDI Ambassador programme

About Social Interest Group (SIG)

SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings, probation settings, and hospitals. We do so across London, Brighton, Bedfordshire, Luton, Kent and Liverpool. Our goal is to transform lives through empowering change.

We believe good care and support improves lives with the vision to create healthier, safer, and more inclusive communities. Join us on our mission to empower independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital, and off the streets.
Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group.

Additional Information

Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.

Please note that as part of our process, we complete an enhanced DBS check, some roles may require further vetting. We encourage applicants from all backgrounds. If you have any questions regarding this, please contact us on the details below.

For Recruitment related enquiries, or if you need support with making your application for example due to learning needs or a disability, please email recruitment@socialinterestgroup.org.uk or call our central office on 020 3668 9270 to request a call back. Please note that this will take you through to our Central Administration team, who will then communicate your enquiry with us and we will arrange to call you back.

Unfortunately, we are unable to provide sponsorship, please ensure you have full right to work in the UK prior to applying to our positions.
Additional information on our company policies including Gender Pay, Equality and Diversity, Company Benefits and our Candidate Privacy Policy can be found on our
website.

View Apply Now

Caseworker x2

HOMELESS LINK

31,500 per year

London

Full-time

23rd December 2025

Caseworker x2

Job Reference: 00004412-1

Date Posted: 26 November 2025

Recruiter: Glass Door Homeless Charity

Location: London

Remote Working: Some remote working possible

Salary: £31,500

Bonus/Benefits: Hybrid working, Medicash, Pension, season ticket loan, cycle to work

Role: Frontline jobs

Job type: Contract, Permanent

Duration: 2 roles - 1 permanent, 1 fully funded contract for 3 years

Work hours: Full Time

Job Description

Location - West London. Hybrid Caseworker role. Up to two days per week can be working from home and at least three days per week on site.

Reporting to Co-Heads of Casework

Hours - 35 hours per week Monday to Friday

There are two roles - one is permanent, the other is a fully funded three year contract role. Both are full time roles. When applying - please let us know which role you would prefer, or if you would like to interview for both roles.

The post holder would be responsible for:

* Providing specialist advice and advocacy service to the homeless guests of our services, which include Partner Day Centres and Night Shelters throughout the winter season.

* Employing creative thinking and practices to ensure that guests are supported and motivated to achieve their goals.

* Attending appointments with guest occasionally when needed

* Referring and signposting guests to accommodation providers, health service and other relevant internal and external support services, as necessary.

* Maintaining good communication with the Managers of our partnered Drop In Centres, Glass Door colleagues and local statutory and non-statutory services.

* Attending meetings with the Casework team, external service providers and partner organisations when required.

* Collating statistics and outcome measurements of the casework service for both internal and external use.

* Maintaining a well organised and easily accessible administration system for the casework programme in line with relevant legislation (eg GDPR)

* Managing a small casework budget

* Undertaking any other duties as required by the charity.

Person Specification

Essential:

* At least one years experience of working one-on-one and assessing the needs of homeless people or similar disadvantaged client groups

* Empathic attitude to homeless and vulnerably housed people

* Up to date knowledge of the welfare issues and legislation affecting homeless people

* Knowledge of relevant support services available to homeless people, particularly in West London

* Confident approach to and experience of, dealing with challenging behaviour

* Ability to maintain good relationships with colleagues and external service providers

* Highly organised with strong time management skills

* Ability to keep clear and up to date case records

* Experience and competent in MS Office packages

* Ability to work independently and take the initiative to make important decisions.

* Flexible and supportive team member with excellent communication skills

* Ability to adhere to and implement Health & Safety, HR and operational policies

* Understanding of and commitment to Equal Opportunities

* For night shelter caseworkers, willingness to work a minimum of one evening per week

* This post will require an enhanced DBS check prior and during employment.

Desirable

* Ability to speak Polish, Romanian or other Eastern European languages
* Experience of working alongside volunteers

Other
* Ability to work flexibly and at various sites, as required
* Eligibility to work in the UK
* To be able to adhere and work within Glass Door’s safeguarding policy and procedures
* To participate in meetings, supervision meetings and in any trainings as required
* To be responsible for own’s professional development

Application deadline: Tuesday 23rd December 2025

View Apply Now

Tenancy Sustainment Officer

HOMELESS LINK

33,000 per year

St. Helens, Merseyside

Full-time

1st January 2026

Tenancy Sustainment Officer

Job Reference: 00004434-1

Date Posted: 2 December 2025

Recruiter: Rolig Homes

Location: St. Helens, Merseyside

Remote Working: Some remote working possible

Salary: £33,000

Bonus/Benefits: Benefits listed in the JD below

Role: Frontline jobs

Job type: Permanent

Work hours: Full Time

Job Description

Overall Responsibility

As a Tenancy Sustainment Officer, you'll use your knowledge and skills to provide a comprehensive and effective tenancy and asset management function for customers in our supported housing properties.You will assistcustomers to maintain their tenancy / licence agreement, ensuring they understand their rights, responsibilities and obligations.
The post-holder will manage a customer caseload across specified properties. You will manage the lettings process including promoting void units to relevant stakeholders. You will provide ongoing, intensive assistance to customers to enable them to maintain their tenancies and will be responsible for acting on any breaches to tenancy / licence agreements where required. You will be responsible for ensuring that properties are effectively maintained and compliant with relevant legislation.

Key Tasks and Responsibilities

Provideadviceandpracticalassistancetocustomersinordertopreparefortheirnewtenancies when moving in.
Promote voids to relevant stakeholders to ensure void loss is minimised.
Undertake pre-lettings risk assessment and needs analysis.
Manage new customer lettings process ensuring that customers are aware of their rights, responsibilities and obligations.
Provide intensive assistance to customers enabling them to maintain their tenancies / licences.
Ensure that all housing management functions, including voids and lettings, rent and service charge arrears, anti-social behaviour and other tenancy breaches, health and safety and fire checks, and repairs and maintenance are carried out to a high standard and in a timely fashion.
Ensure that all compliance checks i.e. gas, legionella etc. are completed and recorded by their due date, and that the relevant certification is received and uploaded appropriately.
Complete and record weekly property inspections.
Facilitate property access for contractors as required.
Maintain a property inventory and replenish any items as required.
Ensure that properties are ready to let as soon as possible after they are void.
Ensure that safeguarding’s, incidents, accidents and near misses are reported and responded to appropriately.
Monitor and review CCTV footage where appropriate.
Report and review maintenance works carried out in properties, confirming completion, and advising the Tenancy Sustainment Manager where there are any concerns regarding quality of repair.
Assist the Tenancy Sustainment Manager in preparing a case for Court in relation to tenancy breach.
Be a point of contact for, and promote positive relationships within, local communities.
Collect rents and service charges and respond appropriately to any arrears.
Ensure that sign-ups are completed at the earliest opportunity and that all associated paperwork is completed and returned to the relevant teams.
To ensure that all paperwork relating to Housing Benefit claims is completed either at sign up, or at the earliest opportunity afterwards.
Work collaboratively with all stakeholders to ensure that customers are able to thrive.
Reportandacton anti-social behaviour inlinewith Rolig’spolicyandprocedure, ensuring that any warning process is appropriately managed.
Work with customers to ensure that rents and service charges are paid in line with tenancy / licence requirements.
Collaborate with customers on identified goals and aspirations assisting with the search for appropriate move on accommodation when required.
Ensure that case notes, risk assessments, and other case related details are appropriately recorded and updated on internal systems.
Provide out of hours cover in line with rota arrangements General Responsibilities
Customer focused with a genuine desire to achieve excellence in all areas of responsibility.
Work in line with Rolig Homes purpose, core values, policies and procedures.
Lead, manage, support and develop colleagues under your management in line with the values of Rolig Homes.
Undertake any additional learning and development considered relevant to the performance and duties of this post.
Participate fully in the appraisal and personal development programme.

This job description is only a summary of the typical functions of the job, not an exhaustive or comprehensive list of all possible responsibilities, tasks, and duties.Other responsibilities, tasks and duties may be added at the discretionof the management team.

What we offer you

As a member of our team, you will be part of an engaging, friendly and supportive working environment.

We invest in our people, and you will be able to develop your skills and be part of something that makes a real difference to people's lives. This role can give you the opportunity for a career within a successful and diverse organisation.

Some of our benefits include:

Salary of £33,000

37 hours per week

Hybrid role with home working where appropriate

25 days holiday (plus bank holidays) and 1 day extra for every year of service up to 5 years.

Access to the Employee Assistance Programme and ‘Wisdom’ App for staff and family members

Pension contribution of 9% (5% personal and 4% company contributions)

Voucher incentive and rewards scheme

Commitment to personal growth and development

4 weeks full sick pay (per annum)

View Apply Now

Mental Health Rehabilitation Worker

HOMELESS LINK

13.85 per hour

Catford, London

Part-time

31st December 2025

Relief Bank - Mental Health Rehabilitation Worker

Job Reference: 297205HLL

Date Posted: 2 December 2025

Recruiter: Social Interest Group

Location: Catford, London

Salary: £13.85 Per Hour

Role: Frontline jobs

Job type: Temporary

Work hours: Part Time

Job Description

Job Title: Mental Health Rehabilitation Worker

Location: Based in Catford in a well connected area near Bellingham, Catford, and Catford Bridge stations, with nearby bus stops. Please be kindly aware there is no step free access at this location and some of our other sites.

Salary: £13.85 p/h +12.07% annual leave accrual paid monthly

Shift Pattern: Monday to Sunday to support a rota which includes day and night shifts. There may be some flexibility required around these hours as per service requirements.

Application closing date: 31 December 2025

About the Role

We're looking for a Mental Health Rehabilitation Worker to cover the night shift in our service based in Lewisham which offers specialist intensive rehabilitation for people who require more enhanced interventions than that which is offered by commissioned community services. We support residents who live with us for up to nine months and have been discharged from acute wards to avoid admission into inpatient rehabilitation. We support our residents to step down into less supported accommodation to become more independent and integrated into the community.

In this role, you will ensure resident safety, wellbeing, and progress towards their recovery goals. You will support in creating an environment where they feel safe and empowered, and are building relationships with relevant partners and individuals key towards their journey. You will create support plans, plan and hold activities, and further support them to achieve greater independence. The night Shift plays a crucial role in continuing the high quality care provided during the day, ensuring a safe, respectful, and responsive environment for residents. night staff are expected to remain awake, alert, and actively engaged throughout their shift. Sleeping while on duty is strictly prohibited and may lead to disciplinary action, including dismissal for gross misconduct.

Some key responsibilities include:

Providing night support and supervision across two nearby residential properties.

Monitoring residents’ wellbeing, carrying out regular checks, and responding to any incidents or emergencies.

Supporting residents in achieving recovery and rehabilitation goals to promote independence.

Maintain accurate records and handovers to ensure effective communication between shifts.

Ensuring a calm, safe, and supportive environment that promotes positive engagement and progress.

Work collaboratively with colleagues and the management team to deliver high quality care.

Remain alert and monitor CCTV throughout the shift.

Complete all routine duties and any tasks handed over by service manager.

Key worker responsibilities: complete inductions, support plans, reviews, risk assessments, and welfare checks; update records, monitor access, manage unauthorized visitors, follow missing person protocols, and escalate issues to on call when needed.

Health & Safety: carry out property checks, report maintenance issues, keep communal areas clean and safe, and complete required reports (AINMs and others)

About You

We’re looking for a resilient and compassionate individual to join our team as a Mental Health Rehabilitation Worker, supporting residents to reach their full potential within a flexible, recovery focused service. You’ll provide high quality care, working collaboratively as part of a supportive team that values communication, empathy, and empowerment. You will be able to be proactive and continue supporting our residents even during quieter hours, supporting with ensuring the service runs smoothly and you are actively engaged with the wider team and residents, supporting to achieve the service KPI's.

What are we looking for?

Previous experience working with people with multiple complex backgrounds/needs, mental health, substance misuse, alcohol, and behaviours

Previous experience creating co-produced support plans, key working, and care planning, providing appropriate interventions for service users

IT Proficiency; ability to learn new software and basic Microsoft

Understanding of the housing and social needs of people with multiple and complex needs

Understanding and/or practical knowledge of the social and societal marginalisation that can be attached to people with various challenging backgrounds, mental health, addiction, exploitation, homelessness, and previous convictions

Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.

About Social Interest Group (SIG)

SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings, probation settings, and hospitals. We do so across London, Brighton, Bedfordshire, Luton, Kent and Liverpool. Our goal is to transform lives through empowering change.

We believe good care and support improves lives with the vision to create healthier, safer, and more inclusive communities. Join us on our mission to empower independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital, and off the streets.
Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group.

Additional Information

Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.

Please note that as part of our process, we complete an enhanced DBS check, some roles may require further vetting. We encourage applicants from all backgrounds. If you have any questions regarding this, please contact us on the details below.

For Recruitment related enquiries, or if you need support with making your application for example due to learning needs or a disability, please email recruitment@socialinterestgroup.org.uk or call our central office on 020 3668 9270 to request a call back. Please note that this will take you through to our Central Administration team, who will then communicate your enquiry with us and we will arrange to call you back.

Unfortunately, we are unable to provide sponsorship, please ensure you have full right to work in the UK prior to applying to our positions.
Additional information on our company policies including Gender Pay, Equality and Diversity, Company Benefits and our Candidate Privacy Policy can be found on our
website.

View Apply Now

Support Mentor

HOMELESS LINK

27,000 per year

London

Full-time

23rd December 2025

Support Mentor

Job Reference: 295379HLL

Date Posted: 4 December 2025

Recruiter: Social Interest Group

Location: London

Salary: £27,000

Role: Frontline jobs

Job type: Permanent

Work hours: Full Time

Job Description

Job Title: Support Mentor

Location: This role is based in Royal Borough of Kensington and Chelsea (RBKC), the service is a short walk from Ladbroke Grove (Circle and Hammersmith) station. Unfortunately, this service does not have step free access.

Salary: £27,000

Shift Pattern: 37.5 hours per week Monday to Sunday on a rota which can range between 09:00 - 17:00 or 13:00 - 21:00. You may be required to work outside these hours dependent on service and resident requirements including weekends and bank holidays.

Application closing date: 23 December 2025

About the Role

We are seeking a compassionate and dedicated Support Mentor to join our team based in RBKC to support our residents who have multiple and complex needs which could include mental health, substance use, homelessness, and/or offending backgrounds. You will support in providing our residents with the support needed to help them overcome their personal barriers, and achieve their goals in a person centred approach. You will work within a residential setting, creating a safe and comfortable space which our residents can call their homes during their time within the service. The role includes:

Supporting residents with daily tasks

Holding a caseload, conducting key work sessions which are personable to their needs

Carry out regular welfare checks, safeguarding checks, and general living checks

Encourage residents to take part in activities and events

Keep support plans up to date on a regular basis

Work closely with the rest of the team to provide overall excellent service delivery, this may mean also supporting with their caseloads, and other tasks as necessary

Carry out general housing management support

About You

We're looking for someone who has a true passion to support those who have multiple and complex needs, with a drive to help support those who suffer with homelessness, mental health, and substance use. You will be able to build rapport and trusting relations in a professional setting, and able to build positive outcomes. You will have an adaptable and flexible approach to helping others, with an understanding that each individual has different levels and types of support needs.

Experience of working with people of complex backgrounds and/or a good understanding of the sector, particularly around multiple and complex needs

Ability to show empathy and compassion to our residents, and different challenges they face

Ability to use, learn and adapt to IT at an intermediate level, including Microsoft and other software programs

Ability and willingness to show flexibility of working patterns, responding to the needs of the service and residents

Ability to promote the service and provide outreach-based provision, with an ability to liaise and work effectively in partnership with stakeholders

Understanding of the different needs people with multiple and complex needs have and be aware of the social marginalisation that can be attached to people who face personal challenges

Alignment with our values of Ambition, Empowerment, Inclusivity, and Transparency

Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.

What we Offer

25 days (Full time equivalent) annual leave, increasing with the length of service

Employer Pension Contribution

Eligibility to register with Blue Light Discount Card

Access to discounted tickets for music events, shows, sports and more

Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing at work

Training and Development, including access to courses, upskilling, and progression plans

Employee Assistance Programme, including counselling

Life Assurance Scheme

Cycle-to-work scheme

Annual Staff Awards

EDI Ambassador programme

About Social Interest Group (SIG)

SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings, probation settings, and hospitals. We do so across London, Brighton, Bedfordshire, Luton, Kent and Liverpool. Our goal is to transform lives through empowering change.

We believe good care and support improves lives with the vision to create healthier, safer, and more inclusive communities. Join us on our mission to empower independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital, and off the streets.
Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group.

Additional Information

Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.

Please note that as part of our process, we complete an enhanced DBS check, some roles may require further vetting. We encourage applicants from all backgrounds. If you have any questions regarding this, please contact us on the details below.

For Recruitment related enquiries, or if you need support with making your application for example due to learning needs or a disability, please email recruitment@socialinterestgroup.org.uk or call our central office on 020 3668 9270 to request a call back. Please note that this will take you through to our Central Administration team, who will then communicate your enquiry with us and we will arrange to call you back.

Unfortunately, we are unable to provide sponsorship, please ensure you have full right to work in the UK prior to applying to our positions.
Additional information on our company policies including Gender Pay, Equality and Diversity, Company Benefits and our Candidate Privacy Policy can be found on our
website.

View Apply Now

Night Support Worker

HOMELESS LINK

27,000 per year

Romford, London

Full-time

3rd January 2026

Night Support Worker

Job Reference: 297016HLL

Date Posted: 4 December 2025

Recruiter: Social Interest Group

Location: Romford, London

Salary: £27,000

Role: Frontline jobs

Job type: Permanent

Work hours: Full Time

Job Description

Job Title: Night Recovery Worker

Location: Romford - Unfortunately there is no step free access available at this service.

Salary: £27,000

Shift Pattern: 37.5 hours per week on a rolling rota between Monday to Sunday 20:00 - 09.30. You may be required to work outside these hours as per service requirements such as bank holidays and evenings.

Application closing date: 3 January 2026

About the Role

We're looking for a Recovery Worker to join our night team in successfully rehabilitating and reintegrating our male residents and participants into the community. In this role, you will provide pathways, support, and appropriate interventions to enable successful resettlement. You will also collaborate with internal and external partners and agencies to achieve desired outcomes.

Our Complex Needs Accommodation provides supported accommodation, bespoke person-centred care and support as well as intensive housing management services in the community for adults with specific accommodation and well-being support needs. You will ensure the smooth running of the night service by conducting welfare checks, supporting residents, and handling any issues that arise. The role includes completing administrative tasks and providing thorough handovers with day staff and managers to maintain consistent service.

Some key responsibilities include:

Ensuring the safety and wellbeing of residents and participants at all times

Focusing on empowering our residents to take control over their lives and meet their personal goals

Planning activities to engage residents with other people, communities, and opportunities

Building trusting professional relationships with residents, helping them to achieve their goals and aspirations which could be through tailored one to one sessions, group sessions, in and out of service activities, and general wellbeing check ins

Be a valued and reliable member of the team, completing handovers for night colleagues for a seamless service

About You

We’re looking for someone with a genuine passion and felt purpose to help people, challenge stigma, and make a real difference to people’s lives!
We are looking for a team player, driven to provide high quality care and support to others, an effective communicator who is able to build rapport with others from various backgrounds. You will be compassionate, supportive, and empowering to others, whilst able to form effective, positive and motivational relationships.

Experience of working with people of complex backgrounds and/or a good understanding of the sector, particularly around multiple and complex needs and homelessness

Ability to show empathy and compassion to our residents, and different challenges they face

Ability to use, learn and adapt to IT at an intermediate level, including Microsoft and other software programs

Ability and willingness to show flexibility of working patterns, responding to the needs of the service and residents

Ability to promote the service and provide outreach-based provision, with an ability to liaise and work effectively in partnership with stakeholders

Understanding of the different needs people with multiple and complex needs have and be aware of the social marginalisation that can be attached to people who face personal challenges

Alignment with our values of Ambition, Empowerment, Inclusivity, and Transparency

Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.

What we Offer

25 days (Full time equivalent) annual leave, increasing with the length of service

Employer Pension Contribution

Eligibility to register with Blue Light Discount Card

Access to discounted tickets for music events, shows, sports and more

Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing at work

Training and Development, including access to courses, upskilling, and progression plans

Employee Assistance Programme, including counselling

Life Assurance Scheme

Cycle-to-work scheme

Annual Staff Awards

EDI Ambassador programme

About Social Interest Group (SIG)

SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings, probation settings, and hospitals. We do so across London, Brighton, Bedfordshire, Luton, Kent and Liverpool. Our goal is to transform lives through empowering change.

We believe good care and support improves lives with the vision to create healthier, safer, and more inclusive communities. Join us on our mission to empower independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital, and off the streets.
Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group.

Additional Information

Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.

Please note that as part of our process, we complete an enhanced DBS check, some roles may require further vetting. We encourage applicants from all backgrounds. If you have any questions regarding this, please contact us on the details below.

For Recruitment related enquiries, or if you need support with making your application for example due to learning needs or a disability, please email recruitment@socialinterestgroup.org.uk or call our central office on 020 3668 9270 to request a call back. Please note that this will take you through to our Central Administration team, who will then communicate your enquiry with us and we will arrange to call you back.

Unfortunately, we are unable to provide sponsorship, please ensure you have full right to work in the UK prior to applying to our positions.
Additional information on our company policies including Gender Pay, Equality and Diversity, Company Benefits and our Candidate Privacy Policy can be found on our
website.

View Apply Now

Supported Housing Project Manager

HOMELESS LINK

35,000 - 37,000 per year

Remote

Full-time

4th January 2026

Supported Housing Project Manager

Job Reference: 00004443-1

Date Posted: 5 December 2025

Recruiter: Youth Concern

Location: Aylesbury, Buckinghamshire

Remote Working: Some remote working possible

Salary: £35,000 to £37,000

Bonus/Benefits: 25 days holiday + bank holidays + birthday off, phone, laptop, EAP

Role: Senior Manager jobs, Service Manager/Coordinator jobs, Project Manager/Officer jobs

Job type: Permanent

Work hours: Full Time

Job Description

Background

At Youth Concern, we create spaces where 13-25 year olds in Aylesbury Vale, Buckinghamshire can feel safe, be real and be themselves. An independent charity, we aim to support young people through our Drop-in Centre, counselling and supported housing. We create safe spaces where young people can thrive.

Role overview

Overall responsibility for the day-to-day management of a supported housing project for nine young people aged 18 to 25.

Application closing date: 4 January 2026

Key responsibilities

To give young people a safe place to live and provide a programme of related support

To manage all aspects of the project to ensure compliance with all regulatory obligations

To meet key performance indicators and objectives

To manage, develop and maintain good relationships with external agencies and the local community

To ensure the project meets its financial targets

To ensure all health and safety requirements are met

To ensure all reporting and monitoring requirements are completed within timescale

To be an active and engaged member of the Senior Management Team; attending monthly meetings

Be part of the on-call rota

About you

You’re a proactive, flexible manager with outstanding time-management and organisational skills. You feel confident making difficult decisions and handle challenging situations with calmness and clarity. You’re comfortable with hands-on tasks, including manual work and climbing stairs, and you’re committed to championing equality, diversity, and inclusion. You understand that supporting young people sometimes means working unsocial hours—and you’re motivated by the impact you can make in young people’s lives.

This role requires a variety of skills and experience. We recognise it is unlikely that you will have experience in all these areas, but if you think this sounds like you, please apply!

Experience working with young people

You will have experience of working with young people w complex needs

You will have a full understanding of safeguarding
Experience in housing

You will have housing experience, such as maintaining a property, and the practical responsibilities involved in providing safe, secure accommodation

You will have experience of working in supported accommodation or similar services, supporting residents with varying needs
Experience managing a service

You will have experience of managing a staff team, including overseeing rotas and coordinating almost 24/7 staffing to ensure smooth service delivery

You will have experience of managing performance targets and budgets
Technical skills

You will have strong IT skills including CRM experience
Communication and organisational skills

You will be self-motivated and be able to organise your own workload

You will be a good communicator, speaking at internal and external meeting, representing the charity professionally and building positive relationships with partners and stakeholders

What We Offer

Pension scheme (employees are auto enrolled in our pension scheme. The employee can contribute 5% of their pensionable earnings and Youth Concern contributes 3%.)

Friendly, supportive team culture

24/7 Employment Assistance Programme (EAP)

Extra day’s holiday on your birthday

Equal Opportunities

All employees have a legal and moral responsibility to ensure that Youth Concern’s workplace is free from discrimination, harassment and bullying.

Enhanced DBS check required for role

First interview date: 12th January (in person, Aylesbury)

Second interview date: 19th January (in person, Aylesbury)

View Apply Now

Service Manager

HOMELESS LINK

38,700 per year

London

Full-time

1st January 2026

Service Manager

Job Reference: 296505HLL

Date Posted: 4 December 2025

Recruiter: Social Interest Group

Location: London

Salary: £38,700

Role: Service Manager/Coordinator jobs

Job type: Contract

Work hours: Full Time

Job Description

Job Title: Service Manager

Location: This role is based in Royal Borough of Kensington and Chelsea (RBKC), the service is a short walk from Ladbroke Grove (Circle and Hammersmith) station. Unfortunately, this service does not have step free access.

Salary: £38,700

Shift Pattern: 12 month fixed term contract, 37.5 hours per week, Monday to Friday, 09:00 - 17:00. Onsite face to face service, with flexibility around these hours required as per resident and service requirements. All managers, including this position will take part in the out of hours on call duty.

Application closing date: 1 January 2026

About the Role

We're looking for a Service Manager to join our team based in RBKC. You will manage multiple dispersed services within the area. In this role, you will support your team to deliver person centred care and support to residents who face multiple and complex needs which includes mental health challenges, substance use challenges, and homelessness. You will be a natural leader, able to support a team with your knowledge and experience to provide the best support to the residents, through empowerment and upskilling.

You will support them to deliver a seamless and supportive service which enables residents to overcome personal challenges and to achieve their goals. We're looking for someone who is solution focused, has a passion for the resident group we support, and driven to make a lasting change to lives. This is a 12 month fixed term contract with the view that it may be extended into a permanent position in the future.

Some Key Responsibilities include:

Leading and motivating a team to deliver high quality care and support

Managing complex situations and driving service improvements

Support a team who directly support individuals in their recovery journey

Working closely with other teams and organisations to ensure the right support is provided

Risk Management, Information Management, and Case Recording

Property and Housing Management

Financial Management

About You

We are seeking a passionate, driven leader to run this service and make a real difference for people with multiple and complex needs. You will be knowledgeable about the needs of our residents and able to support the team in delivering excellent care. You will bring energy and passion to the role, work flexibly to meet service needs, and contribute new ideas and opportunities to develop the service further while maintaining high standards of excellence.

Confident leadership skills and ability to inspire and motivate a team and residents directly

Experience in supporting people who have multiple and complex needs including mental health, homelessness, substance use, offending backgrounds

Experience in frontline, and now able to empower a team to deliver a seamless service

Confident leadership skills and ability to inspire and motivate a team. While you’ll have support from management, this role requires someone who can take ownership and lead with confidence

Confidence in using IT; we use various systems and software's so need someone who is confident in learning new IT skills and can navigate around computer systems

Ability to drive the service forward and implement improvements

Ability to work at pace, using initiative, making decisions, and proactiveness in your approach

Alignment with our values of Ambition, Empowerment, Transparency, and Inclusivity

Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.

What we Offer

25 days (Full time equivalent) annual leave, increasing with the length of service

Employer Pension Contribution

Eligibility to register with Blue Light Discount Card

Access to discounted tickets for music events, shows, sports and more

Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing at work

Training and Development, including access to courses, upskilling, and progression plans

Employee Assistance Programme, including counselling

Life Assurance Scheme

Cycle-to-work scheme

Annual Staff Awards

EDI Ambassador programme

About Social Interest Group (SIG)

SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings, probation settings, and hospitals. We do so across London, Brighton, Bedfordshire, Luton, Kent and Liverpool. Our goal is to transform lives through empowering change.

We believe good care and support improves lives with the vision to create healthier, safer, and more inclusive communities. Join us on our mission to empower independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital, and off the streets.
Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group.

Additional Information

Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.

Please note that as part of our process, we complete an enhanced DBS check, some roles may require further vetting. We encourage applicants from all backgrounds. If you have any questions regarding this, please contact us on the details below.

For Recruitment related enquiries, or if you need support with making your application for example due to learning needs or a disability, please email recruitment@socialinterestgroup.org.uk or call our central office on 020 3668 9270 to request a call back. Please note that this will take you through to our Central Administration team, who will then communicate your enquiry with us and we will arrange to call you back.

Unfortunately, we are unable to provide sponsorship, please ensure you have full right to work in the UK prior to applying to our positions.
Additional information on our company policies including Gender Pay, Equality and Diversity, Company Benefits and our Candidate Privacy Policy can be found on our
website.

View Apply Now

Housing Mobile Night Worker

HOMELESS LINK

Brighton and Hove, East Sussex, UK

Full-time

28th December 2025

Housing Mobile Night Worker

Job Reference: 00004449-1

Date Posted: 9 December 2025

Recruiter: YMCA DownsLink Group

Website: https://www.ymcadlg.org/

Location: Brighton and Hove, East Sussex, UK, BN3 1DG

Salary: On Application

Role: Frontline jobs

Job type: Permanent

Work hours: Full Time

Job Description

We are looking for a Housing Mobile Night Worker to provide floating support to our teams in high support 24-hour services as well as medium support and transitional housing units to ensure our properties are safe, secure, and welcoming through the night.

37.5 hours per week / permanent / working onsite on a seven-day rolling rota, including evenings, weekends and bank holidays on a four-on-four off shift pattern (a full, valid UK driving licence is essential, as this is a mobile role).

At YMCA DownsLink Group, our mission is to help children and young people have a fair chance to be who they want to be. We do this by providing a safe home, building life skills and self-confidence, and supporting emotional wellbeing and mental health.

Our Values - we do what's right, we work with heart, and we build real connections - guide and shape how we show up for children and young people we support and for each other.

You will be based at Lansworth House in Hove and will support the static night worker there during the night as well as undertaking your mobile duties across Brighton, Hove and Worthing.

Working on site you will be responsible for ensuring the service is safe by keeping clear records of night time activity within the building. You will regularly complete building checks and monitor CCTV upkeeping health and safety regulations in accordance with YMCA DLG's policies and procedures. You will work to prevent any anti-social behaviour from impacting our neighbours and other residents. You will work alongside other support staff to maximise the wellbeing of residents by completing one to one interventions with young people who may be experiencing mental health crisis and/or who may need medical assistance.

This role involves lone working, so you will need to be comfortable with decision making and following procedures. However, before joining the rota you will have the opportunity to get to know the team and the services, take part in an induction, complete the necessary training, and undertake shadow shifts to ensure you feel confident and supported.

If you are enthusiastic about this opportunity but your experience doesn't align perfectly with every requirement, we encourage you to apply anyway and demonstrate how your experience is transferrable.You may be just the right candidate. This is a dynamic and varied role; you will be passionate about being involved in the support and growth of young people.

Ideally you will have experience working with young people, those considered vulnerable or with multiple and complex needs along with being able to demonstrate a real passion for wanting to work with young people. You will have an understanding of the needs of single homeless clients aged 16-25 and the ability to engage, motivate and inspire, with a strong commitment to changing the life of others for the better. You will already have clear verbal and written communication skills, good IT and keyboard skills and the ability to self-motivate. You will be an effective communicator who is able to deliver robust, clear handovers and build strong relationships with other members of your team. In addition, you will have the ability to de-escalate volatile situations and manage challenging behaviour appropriately.

If you would like any further information or an informal discussion about this post, please contact Niki.Wallace@ymcadlg.org. Should you require any assistance with our application process, please email us at Recruitment@ymcadlg.org

CLOSING DATE: Sunday 28 December 2025 at midnight. If we identify a strong candidate, we may invite them to interview ahead of the closing date.

We are not able to support a work permit or offer a visa sponsorship for this role. Candidates must already have the right to live and work in the UK independently.

An inclusive workplace We are committed to policies and practices of equity, diversity, and inclusion and to supporting our people to make sure our culture is consistent with this commitment.

Accessibility If you require assistance or have questions regarding the application process, please do contact us.

YMCA DLG requires all staff and volunteers to be committed to safeguarding and promoting the welfare of children and young people, and to respond proactively to safeguarding concerns.

Successful applicants are required to undertake an Enhanced DBS (including the Children's and Adults' barred lists) check, along with a reference and background check carried out by a third-party service provider.

View Apply Now

Resettlement Coordinator

HOMELESS LINK

30,000 per year

London

Full-time

1st January 2026

Resettlement Coordinator

Job Reference: 296504HLL

Date Posted: 4 December 2025

Recruiter: Social Interest Group

Location: London

Salary: £30,000

Role: Frontline jobs

Job type: Permanent

Work hours: Full Time

Job Description

Job Title: Resettlement Coordinator

Location: This role is based in Royal Borough of Kensington and Chelsea (RBKC), the service is a short walk from Ladbroke Grove (Circle and Hammersmith) station. Unfortunately, this service does not have step free access.

Salary: £30,000

Shift Pattern: 37.5 hours per week, Monday to Friday, 09:00 - 17:00. Flexibility may be required around these hours as per service and resident requirements, as well as activities which may fall outside these hours.

Application closing date: 1 January 2026

About the Role

We are hiring a Resettlement Coordinator to support residents who have complex needs and are ready to live independently out of residential support. You will provide practical support to residents who require help with finding and sustaining suitable accommodation and engaging with community based services such as councils, training providers, and local authorities. Our residents face challenges such as with their mental health, substance use, and homelessness. In this role, you will support them in overcoming their personal barriers to they can move forward in achieving their goals. Our aim is to reduce inequalities and improve access to health, employment, training, and social care.

Some key responsibilities include:

Supporting residents to reach their goals, including to find suitable accommodation, through plans, assessments, reviews, and meetings.

Developing and monitoring move on plans, liaising with partners to provide housing and resettlement support to residents.

Developing and running clinics for residents to support with their move on journey through projects, individual sessions, group activities, and events.

Providing advice, information, guidance, and life skills training to residents as required.

Creating strengths based assessments and deliver holistic support and risk plans to help residents/participants achieve goals and stay safe

About You

We are looking for someone who is driven to provide high quality, effective, and person centred support to others. You will have a passion to help those who have experienced or face homelessness, wanting to make a difference to lives, and support those with multiple and complex needs. Our residents and participants come from all walks of life and previous experience and we put them at the forefront of our services. You will thrive in this environment and have a real desire to provide personalised support to others.

Confident leadership skills able to inspire and motivate staff and participants, ensuring effective delivery of move on plans.

Ability and willingness to show flexibility of working patterns, responding to the needs of the service and residents

Ability to promote the service and provide outreach based provision, with an ability to liaise and work effectively in partnership with stakeholders

Understanding of the housing and social needs of people with multiple and complex needs

Experience liaising with internal teams and external partners to progress housing outcomes and support resettlement plans.

Ability to use, learn and adapt to IT at an intermediate level, including Microsoft and other software programs

Understanding and/or practical knowledge of the social and societal marginalisation that can be attached to people with complex needs

Alignment with our values of Ambition, Empowerment, Transparency, and Inclusivity

Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.

What we Offer

25 days (Full time equivalent) annual leave, increasing with the length of service

Employer Pension Contribution

Eligibility to register with Blue Light Discount Card

Access to discounted tickets for music events, shows, sports and more

Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing at work

Training and Development, including access to courses, upskilling, and progression plans

Employee Assistance Programme, including counselling

Life Assurance Scheme

Cycle-to-work scheme

Annual Staff Awards

EDI Ambassador programme

About Social Interest Group (SIG)

SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings, probation settings, and hospitals. We do so across London, Brighton, Bedfordshire, Luton, Kent and Liverpool. Our goal is to transform lives through empowering change.

We believe good care and support improves lives with the vision to create healthier, safer, and more inclusive communities. Join us on our mission to empower independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital, and off the streets.
Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group.

Additional Information

Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.

Please note that as part of our process, we complete an enhanced DBS check, some roles may require further vetting. We encourage applicants from all backgrounds. If you have any questions regarding this, please contact us on the details below.

For Recruitment related enquiries, or if you need support with making your application for example due to learning needs or a disability, please email recruitment@socialinterestgroup.org.uk or call our central office on 020 3668 9270 to request a call back. Please note that this will take you through to our Central Administration team, who will then communicate your enquiry with us and we will arrange to call you back.

Unfortunately, we are unable to provide sponsorship, please ensure you have full right to work in the UK prior to applying to our positions.
Additional information on our company policies including Gender Pay, Equality and Diversity, Company Benefits and our Candidate Privacy Policy can be found on our
website.

View Apply Now

Supported Housing Support Worker

HOMELESS LINK

Hastings, East Sussex, UK

Full-time

28th December 2025

Supported Housing Support Worker

Job Reference: 00004446-1

Date Posted: 8 December 2025

Recruiter: YMCA DownsLink Group

Website: https://www.ymcadlg.org/

Location: Hastings, East Sussex, UK, TN37 6DJ

Salary: On Application

Role: Frontline jobs

Job type: Contract

Work hours: Full Time

Job Description

We are looking for a Supported Housing Support Worker to join our team, who will hold a caseload of residents and meet with them weekly to build a support plan

37.5 hours per week / 27,770 per annum / permanent / working onsite on a seven-day rolling rota, including evenings, weekends and bank holidays.

Main areas of responsibilities are:

Housing

You will hold a caseload of young people who are housed across our sites with the support of the team. Support provided is light touch, and a good knowledge of partner agencies is essential for relevant signposting

Interview young people to assess their suitability for our housing

Support young people to manage their occupancy agreement and adhere to house rules in preparation for independent living. Helping young people navigate shared living skills is key to this role and includes facilitating house meetings, rotas and cleaning sessions

Support young people to keep up to date with all payments for rent and liaise with housing benefit

Maintain up-to-date knowledge of housing and welfare benefits for young people

Complete Occupancy Sign up and induction with incoming residents

Deal effectively with non-compliance issues, such as non-payment of rent, ASB or breaches of Health and Safety, using restorative practices

Contribute to maintaining properties to a high standard including conducting health and safety checks

Support and Engagement

Light touch support to residents, signposting to partner agencies as appropriate

Support each resident to develop their own person-centred Support Plan with short- and long-term goals to work towards independent living skills and their next accommodation steps

Arrange Review Meetings with young people at least once every 3 months to update and review risk assessments and support plans

Check in with each resident at least once a week

Encourage a culture of education, employment and engagement

Ensure consistent standards of safeguarding and Trauma Informed Practice when supporting young people, observing our safeguarding procedures, and keeping yourself and residents safe by respecting professional boundaries

Maintain client records on In-Form (client database) detailing the young person's journey in relation to their strengths and needs, any risks, and any outcomes (to monitor service performance)

General

Work as part of a team

Treat young people at the service in a non-judgmental and psychologically informed way

Contribute to a great working environment, with a calm, yet assertive manner, being able to handle potentially difficult situations

Participate in relevant continuing professional development and utilise Reflective Practice Supervision as part of leading psychologically informed practice

Liaise effectively with other professionals and services

There will be times when lone working will be a requirement for this role, but you will get to know the team and service, along with an induction and training prior to starting on a rota. Please download the job profile for full role details.

If you're enthusiastic about this opportunity but your experience doesn't align perfectly with every requirement, we encourage you to apply anyway and demonstrate how your experience is transferrable. You may be just the right candidate.

This is a dynamic and varied role; you will be passionate about being involved in the support and growth of young people.

Experience and Knowledge

Experience relating to housing, support work, and/or working with young people

Experience of working proactively with a caseload of young people with multiple and complex needs to enable them to achieve independent living

Knowledge of statutory and voluntary resources available to young people with multiple and complex needs

Knowledge of good safeguarding procedures in relation to young people and the ability to maintain effective professional boundaries

Demonstrated confidence and competence in recording notes/actions in service log, incident forms and health and safety check lists

Skills and Abilities

Ability to communicate clearly both verbally and in writing for appropriate recording of a resident's progression, and to evidence outcomes achieved

Ability to build and maintain strong relationships with all stakeholders, including signposting and advocating for clients as necessary

Ability to work autonomously, and use own initiative, as well as being part of a team

Clear verbal and written communication skills, good IT, and keyboard skills

Strong time management skills with the ability to plan and prioritise

Our mission is to help children and young people have a fair chance to be who they want to be. We do this by providing a safe home, increasing life skills and self-confidence, and improving emotional wellbeing and mental health.

YMCA Hastings provides medium-low supported accommodation for a total of 47 young people at risk of homelessness, aged 16 to 25, and care experienced young people under the age of 18. We have a dedicated team of Support Workers, Night Support Workers and additional Bank Workers who provide support, guidance, and signposting around areas such as housing, budgeting, living skills, jobs and relationship building. Situated just of the seafront, the service has strong links with and contributes to the local community.

If you would like any further information or an informal discussion about this post, please contact Charlotte.Rodrigues@ymcadlg.org .

Should you require any assistance with our application process, please email us at Recruitment@ymcadlg.org .

CLOSING DATE: Sunday 28 December 2025 at midnight. If we identify a strong candidate, we may invite them to interview ahead of the closing date.

We are not able to support a work permit or offer a visa sponsorship for this role. Candidates must already have the right to live and work in the UK independently.

An inclusive workplace We are committed to policies and practices of equity, diversity, and inclusion and to supporting our people to make sure our culture is consistent with this commitment.

Accessibility If you require assistance or have questions regarding the application process, please do contact us.

YMCA DLG requires all staff and volunteers to be committed to safeguarding and promoting the welfare of children and young people, and to respond proactively to safeguarding concerns. Successful applicants are required to undertake an Enhanced DBS (including the Children's and Adults' barred lists) check, along with a reference and background check carried out by a third-party service provider.

View Apply Now

Supported Housing Support Worker

HOMELESS LINK

Crawley, West Sussex, United Kingdom

Full-time

28th December 2025

Supported Housing Support Worker

Job Reference: 00004445-1

Date Posted: 8 December 2025

Recruiter: YMCA DownsLink Group

Website: https://www.ymcadlg.org/

Location: Crawley, West Sussex, United Kingdom, RH11 7AQ

Salary: On Application

Role: Frontline jobs

Job type: Permanent

Work hours: Full Time

Job Description

We are looking for a Supported Housing Support Worker to join our Crawley Foyer team.

37.5 hours per week / 27,770 per annum / permanent / working onsite on a seven-day rolling rota, including evenings, weekends and bank holidays.

Main areas of responsibilities are:

Housing:

Coach young people to manage their occupancy agreement and adhere to house rules, in preparation for independent living

Promote a credit culture, encouraging young people to keep up to date with all payments for rent

Maintain up-to-date knowledge of housing and welfare benefits for young people and be well-informed on significant changes to housing law

Deal effectively with non-compliance issues, such as non-payment of rent or damage to room, using restorative practices and working collaboratively with the rest of the team

Coaching and Engagement:

Coach young people so they can articulate their aspirations and ambitions and take the lead in acquiring the skills they need to live independent and fulfilling lives

Ensure young people are encouraged to take responsibility for their own personal development, to engage with the services on offer and build strong networks and connections within the local community

Ensure consistent standards of safeguarding and Trauma Informed Practice when supporting young people, observing our safeguarding procedures, and keeping yourself and residents safe by respecting professional boundaries

Maintain client records on In-Form (client database) detailing the young person's journey in relation to their strengths and needs, any risks, and any outcomes (to monitor service performance)

General:

Work as part of a team, on a rota shift pattern, ensuring young people at the service have non-judgemental, objective, and supportive staff during the day/evening, along with taking responsibility for personal safety during periods of lone working

Contribute to a great working environment, with a calm, yet assertive manner, being able to handle potentially difficult situations

Participate in relevant continuing professional development and utilise Reflective Practice Supervision as part of leading psychologically informed practice

This is a dynamic and varied role; you will be passionate about being involved in the support and growth of young people.

Experience and Knowledge:

Experience relating to housing, support work, and/or working with young people at risk

Experience of working proactively with a caseload of young people with multiple and complex needs to enable them to achieve independent living

Knowledge of statutory and voluntary resources available to young people with multiple and complex needs

Knowledge of good safeguarding procedures in relation to young people and the ability to maintain effective professional boundaries

Demonstrated confidence and competence in recording notes/actions in service log, incident forms and health and safety check lists

Skills and Abilities:

Ability to communicate clearly both verbally and in writing for appropriate recording of a resident's progression, and to evidence outcomes achieved

Ability to build and maintain strong relationships with all stakeholders, including signposting and advocating for clients as necessary

Ability to work autonomously, and use own initiative, as well as being part of a team

Clear verbal and written communication skills, good IT, and keyboard skills

Ability to de-escalate volatile situations and manage challenging behaviour appropriately

Our mission is to help children and young people have a fair chance to be who they want to be. We do this by providing a safe home, increasing life skills and self-confidence, and improving emotional wellbeing and mental health.

Crawley Foyer provides 24-hour supported housing services offering medium levels of housing-related support for young people aged 16-25 with 38 bedspaces and shared communal facilities. We adopt a trauma informed and psychologically informed approach to supporting our residents to help them build essential life skills, identify their goals and work towards aspirations so that they can move on to enjoy fully independent futures. We have a dedicated team of Support Workers, Night Workers and additional Bank Workers who provide support, guidance, and signposting around areas such as housing, budgeting, living skills, jobs, relationship building and wellbeing. Situated in the centre of Crawley, the service has strong links with and contributes to the local community.

Each Support Worker holds a caseload of residents and meets with them weekly to build a support plan and help them achieve their goals.

There will be times when lone working will be a requirement for this role, but you will get to know the team and service, along with an induction and training prior to starting on a rota. Please download the job profile for full role details.

If you're enthusiastic about this opportunity but your experience doesn't align perfectly with every requirement, we encourage you to apply anyway and demonstrate how your experience is transferrable. You may be just the right candidate.

If you would like any further information or an informal discussion about this post, please contact Wesley.Lucas@ymcadlg.org

Should you require any assistance with our application process, please email us at Recruitment@ymcadlg.org

CLOSING DATE: Sunday 28 December 2025 at midnight. If we identify a strong candidate, we may invite them to interview ahead of the closing date.

We are not able to support a work permit or offer a visa sponsorship for this role. Candidates must already have the right to live and work in the UK independently.

An inclusive workplace We are committed to policies and practices of equity, diversity, and inclusion and to supporting our people to make sure our culture is consistent with this commitment.

Accessibility If you require assistance or have questions regarding the application process, please do contact us.

YMCA DLG requires all staff and volunteers to be committed to safeguarding and promoting the welfare of children and young people, and to respond proactively to safeguarding concerns. Successful applicants are required to undertake an Enhanced DBS (including the Children's and Adults' barred lists) check, along with a reference and background check carried out by a third-party service provider.

View Apply Now

Mental Health Recovery Worker

HOMELESS LINK

27,000 per year

Catford, London

Full-time

26th December 2025

Mental Health Recovery Worker

Job Reference: 295907HLL

Date Posted: 26 November 2025

Recruiter: Social Interest Group

Location: Catford, London

Salary: £27,000

Role: Frontline jobs

Job type: Permanent

Work hours: Full Time

Job Description

Job Title: Mental Health Recovery Worker

Location: Catford. There is step free access at this location.

Salary: £27,000

Shift Pattern: 37.5 per week on a pro rota between Monday To Sunday, Hours may include 08:30 - 16:30 13:00 - 21:00 08:30 - 21:00 10:00 - 18:00 . Shift patterns and weekly hours may vary dependent on service and resident requirements. You may be required to work Bank Holidays.

About the Role

We are seeking a dedicated and compassionate Recovery Worker to join our team. you will empower and motivate both our male and female residents and participants to achieve their personal goals and gain greater independence, supporting their reintegration into the community. You will provide tailored, person-centred support using a recovery model, ensuring our services are flexible and responsive to individual needs while meeting the expectations of our commissioners and stakeholders.

Your focus is on successful community reintegration and a sustained quality of life, guided by a recovery model that enables clients to live, work, learn, and participate fully in their communities through interactive and preventative approaches. We provide intensive accommodation-based support (six flats) and floating support (dispersed flats) designed to address the complex and challenging needs of our residents and participants.

Key responsibilities include:

Ensuring the safety and wellbeing of residents and participants at all times

Focusing on empowering our residents to take control over their lives and meet their personal goals

Planning activities to engage residents with other people, communities, and opportunities

Building trusting professional relationships with residents, helping them to achieve their goals and aspirations which could be through tailored one to one sessions, group sessions, in and out of service activities, and general wellbeing check ins

Be a valued and reliable member of the team, completing handovers for night colleagues for a seamless service

About You

We are looking for someone compassionate and driven individual, with a genuine desire to support others in achieving their goals and overcoming challenges. You thrive in a fast-paced, dynamic environment, and can remain calm and non-judgmental in difficult situations. Strong communication skills are essential, allowing you to build meaningful relationships with residents, colleagues, and external partners. You are proactive, solution-focused, and possess a solid understanding of the complex needs faced by individuals with mental health issues. You are adaptable, able to work flexibly, and committed to SIG’s mission of empowering individuals through innovative and inclusive support.

Experience of working with people of complex backgrounds and/or a good understanding of the sector, particularly mental health and substance dependency

Ability to show empathy and compassion to our residents, and different challenges they face

Ability to use, learn and adapt to IT at an intermediate level, including Microsoft and other software programs

Ability and willingness to show flexibility of working patterns, responding to the needs of the service and residents

Ability to promote the service and provide outreach-based provision, with an ability to liaise and work effectively in partnership with stakeholders

Understanding of the different needs people with multiple and complex needs have and be aware of the social marginalisation that can be attached to people who face personal challenges

Alignment with our values of Ambition, Empowerment, Inclusivity, and Transparency

Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.

What we Offer

25 days (Full time equivalent) annual leave, increasing with the length of service

Employer Pension Contribution

Eligibility to register with Blue Light Discount Card

Access to discounted tickets for music events, shows, sports and more

Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing at work

Training and Development, including access to courses, upskilling, and progression plans

Employee Assistance Programme, including counselling

Life Assurance Scheme

Cycle-to-work scheme

Annual Staff Awards

EDI Ambassador programme

About Social Interest Group (SIG)

SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings, probation settings, and hospitals. We do so across London, Brighton, Bedfordshire, Luton, Kent and Liverpool. Our goal is to transform lives through empowering change.

We believe good care and support improves lives with the vision to create healthier, safer, and more inclusive communities. Join us on our mission to empower independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital, and off the streets.
Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group.

Additional Information

Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.

Please note that as part of our process, we complete an enhanced DBS check, some roles may require further vetting. We encourage applicants from all backgrounds. If you have any questions regarding this, please contact us on the details below.

For Recruitment related enquiries, or if you need support with making your application for example due to learning needs or a disability, please email recruitment@socialinterestgroup.org.uk or call our central office on 020 3668 9270 to request a call back. Please note that this will take you through to our Central Administration team, who will then communicate your enquiry with us and we will arrange to call you back.

Unfortunately, we are unable to provide sponsorship, please ensure you have full right to work in the UK prior to applying to our positions.

Application deadline: Friday 26th December 2025

View Apply Now

Rough Sleeping Service Manager

HOMELESS LINK

59,060 - 66,670 per year

London

Full-time

12th January 2026

Rough Sleeping Service Manager

Job Reference: OCCS1003

Date Posted: 11 December 2025

Recruiter: City of London

Location: London

Remote Working: Some remote working possible

Salary: £59,060 to £66,670

Role: Service Manager/Coordinator jobs

Job type: Contract

Duration: Fixed term/Secondment opportunity - 12 months

Work hours: Full Time

Job Description

City of London

Rough Sleeping Service Manager

Salary: £59,060 - £66,670 per annum, including all allowances

Contractual Hours: 35 hours per week Basis: Full-Time

Workplace category: Hybrid

1x position - Fixed term/Secondment opportunity (North East London Sub-region) - 12 months funding

1x position - Fixed term/Secondment opportunity - 12 months Maternity Cover

Application closes: 10 January 2026

Two exciting opportunities have arisen in the City of London Rough Sleeping Team - one to lead the City of London Rough Sleeping Service and a second leading the Northeast London (NEL) rough sleeping programme.

Rough Sleeping Service Manager (FTC, 12-month Maternity Cover) – The post holder will act as the lead officer for the City of London’s rough sleeping programme which includes a number of outreach, emergency accommodation and related support contracts. The role is accountable for day-to-day coordination and delivery of the Ministry for Housing, Communities and Local Government’s (MHCLG) Rough Sleeping Prevention and Recovery Grant (RSPARG) and leadership of a team of 4 officers.

The role holder will sustain strategic links with a number of stakeholders including Central Government advisors, City of London Police, the Greater London Authority (GLA), London Councils and a host if important internal partners including Community Safety, Cleansing and Procurement. The role manages a substantial core budget and is responsible for using significant levels of grant funding.

Rough Sleeping Service Manager (FTC, North East London Subregion) – accountable for coordinating the delivery of RSPARG grant funding across the North East London subregion (City of London, Newham, Waltham Forest, Hackney, Tower Hamlets, Havering, Redbridge and Barking & Dagenham).

The City of London is hosting this post on behalf of the NEL subregion, and the post holder will work closely with City of London commissioning and procurement colleagues to ensure the smooth and efficient delivery of multiple contracts. The role holder will sustain strategic links with stakeholders including; rough sleeping leads across the subregion, central Government advisors, the Greater London Authority (GLA) and London Councils.

Both candidates will need to demonstrate a proven track record in, or clear aptitude for, using leadership and management techniques and skills across a wide array of complex and fast-moving scenarios.

Both roles are available as internal or external secondments.

The role is delivered as a hybrid model with a mix of office and home-based working. The office base is the City of London Guildhall.

Please note - candidates are asked to express which post they are applying for (including both posts) in the covering letter. It is very important that candidates address the areas marked ‘A’ in the person specification in their covering letter.

The City of London Corporation is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment.

This post is exempt from the Rehabilitation of Offenders Act and as part of the selection process the successful applicant will be required to obtain an Enhanced Disclosure & Barring Service check with adult’s barred list.

If this role is advertised as a secondment, secondments are subject to the agreement of your department releasing you, therefore, you need to discuss this with your line manager prior to applying. The purpose of this will be to discuss what, if any, impact your secondment might have on the service and service delivery should your application be successful, and how this might be addressed.

In addition to a competitive salary and membership of the excellent Local Government Pension Scheme, you can look forward to an all-round package of life-improving benefits and offers to discounts on health and wellbeing, arts and culture.

Closing date: 12 noon on 12 January 2026.

Interviews will be held on 23 January 2026.

To apply online please click the Apply online button below.

Alternatively, please contact 020 7332 3978 (24 hr answerphone) quoting reference number OCCS1003 if you experience any difficulties. A minicom service for the hearing impaired is available on 020 7332 3732.

The City of London Corporation is committed to Equal Opportunities and welcomes applications from all sections of the community.

We reserve the right to close the advert earlier should we receive a high number of applications.

Because our roles are so varied, we don’t have a ‘one size fits all’ policy for workplace attendance. How many days a week you’ll be required to attend your workplace will depend on the requirements of your role. It’s important that you understand the requirements before applying to ensure you are able to meet them. We are committed to considering requests to work flexibly and job share. Requests will be considered by the recruiting manager in line with our policies and business needs.

For more information on our categories for workplace attendance, please view our guide here.

We will be reviewing this policy and approach at regular intervals to ensure we’re meeting our attendance needs.

View Apply Now

Housing Officer - CAS3

HOMELESS LINK

28,366 per year

Covering Somerset, B&NES and North Somerset

Full-time

9th January 2026

Housing Officer - CAS3

Job Reference: 00004458-1

Date Posted: 11 December 2025

Recruiter: Julian House

Website: https://www.julianhouse.org.uk/

Location: Covering Somerset, B&NES and North Somerset

Salary: £28,366

Role: Frontline jobs, Other jobs, Experts by Experience jobs

Job type: Permanent

Work hours: Full Time

Job Description

Job Role: Housing Officer

Salary: £28,366 per year

Hours: 37.5 hours per week

Contract type: Permanent

Location: Covering Somerset, B&NES and North Somerset

Additional information:

Participation in an on-call, out-of-hours rota

Valid driver's license and access to own vehicle – business insurance will be required for roles involving travel for work.

Flexibility to work until 8:00 PM according to the project needs.

Please note, this role involves travel across the South West, including Somerset, B&NES, and North Somerset. As travel is a regular part of the role, please note that mileage and other travel expenses can be claimed back.

Application closes: 9 January 2026

About Julian House:

Julian House is a charity dedicated to making a difference to the lives of the most vulnerable and disadvantaged people in society. We run several projects and every year we help thousands of people out of homelessness, into employment, away from domestic abuse, and more.

If you’d like a real sense of job satisfaction, great career prospects, and a competitive benefits package, you could be who we’re looking for!

About the Role:

As a Housing Officer within our CAS3 (Community Accommodation Service Tier 3) project, you’ll be at the heart of supporting individuals leaving prison who might otherwise have nowhere to go. This is your chance to change lives every single day by providing safe, stable temporary accommodation at a crucial turning point in someone’s journey.

You’ll manage a dynamic caseload across the Southwest, working directly with people on probation as they transition back into the community. From helping someone settle into their temporary home to empowering them to build the skills and confidence they need to move on successfully; your support will be essential. No two days are the same — and every day is an opportunity to make a meaningful difference.

Responsibilities include:

Collaborative Working:Build strong relationships with partner agencies, keeping them informed of any issues that may affect clients or their accommodation placements. Together, you’ll create a safer, more supportive environment for every individual.

Welcoming New Clients:Be the first point of support for new arrivals — introducing them to their accommodation, helping them settle in, and clearly outlining expectations so they feel confident and supported from day one.

Housing Management:Take pride in maintaining high-quality living environments. You’ll ensure properties are safe, secure, and well-kept, promptly identifying and reporting any repairs or maintenance needs to keep homes in top condition.

Delivering Outstanding Support:Provide person-centred, strengths-based, and trauma-informed support that empowers clients, builds resilience, and helps them take positive steps toward independence.

Please note: Job descriptions are not exhaustive, and the successful candidate may occasionally be asked to take on other duties that align with the key responsibilities outlined.

You can view the full job description by clicking here.

Qualifications / Requirements:

Experience working with people who may have complex needs and/or challenging behaviours.

Knowledge around the supported housing sector, ideally having worked with people on probation.

Driving licence and access to a vehicle for work purposes.

Willingness to work flexibly until 8pm, as needed, to support new arrivals into properties.

There are many great reasons to join our team!

Access to our Rewards Platform,which includes anEmployee Assistance ProgrammeandHealth Cash Plan

27 days annual leave, including an extra day off for your birthday, plus bank holidays - increasing up to 30 days after 4 years of continuous employment (pro rata for part-time staff)

30% staff discountat Julian House charity shop

A generous and competitive pension scheme

A supportive culture where staff feedback is highly valuedand regular supervisions with line managers are conducted

Great opportunities for career development and free monthly training sessionsfrom experienced facilitators

For all the fantastic and valuable work you’ll be doing, you’ll be eligible for the Blue Light Cardwhich offers amazing discounts on thousands of brands

Reflective Practice sessionsfrom objective, external facilitators

Our Ethos

As an Equal Opportunities employer, we have an Equality and Diversity Action plan in place showing our commitment in ensuring continuous improvement in creating an inclusive culture. We also have a committed group of Inclusion & Diversity champions who meet monthly to ensure progress is being made. We invite applications from people from all backgrounds and cultures, especially minority groups that are underrepresented in the workplace. We also welcome applications from those with lived experience. We embrace flexibility and are proud to be a Disability Confident and Mindful employer, as well as an Armed Forces Covenant Supporter.

If you have any special access requirements or other support needs throughout the application process (including interview), please contact us so that we can let you know how we can support you. We accept CVs and applications in all formats.

DBS Checks

We welcome applications from people with lived experience. All applicants working with our clients will be expected to undertake an enhanced Disclosure and Barring Service check. A criminal conviction will not necessarily prevent you from becoming an employee, the decision will depend on the type of offence and its relevance to the role. If you would like to discuss any convictions you may have, please contact the person named in the advert. All information will be dealt with according to our Data Protection Policy.

Get in touch

If you have any questions about this role, please get in touch with the recruitment team at recruitment@julianhouse.org.uk. We look forward to speaking with you soon!

Please note: We reserve the right to close our vacancies once the perfect candidate has been found. We recommend submitting your application as soon as possible so that you don’t miss out!

View Apply Now

Team Leader – Travelling Communities

HOMELESS LINK

17,106 - 28,510 per year

Wiltshire

Part-time

9th January 2026

Team Leader – Travelling Communities

Job Reference: 00004454-1

Date Posted: 11 December 2025

Recruiter: Julian House

Website: https://www.julianhouse.org.uk/

Location: Wiltshire

Salary: £17,106

Role: Frontline jobs, Other jobs, Experts by Experience jobs

Job type: Permanent

Work hours: Part Time

Job Description

Job Role: Team Leader – Travelling Communities

Salary: £17,106 per year (full time equivalent £28,510)

Hours: 22.5 hours per week

Contract type: Permanent

Location: Wiltshire

Additional information:

Valid driver's license and access to a car for business purposes

This role requires frequent travel across Wiltshire

Application closes: 9 January 2026

About Julian House:

Julian House is a charity dedicated to making a difference to the lives of the most vulnerable and disadvantaged people in society. We run several projects and every year we help thousands of people out of homelessness, into employment, away from domestic abuse, and more.

If you’d like a real sense of job satisfaction, great career prospects, and a competitive benefits package, you could be who we’re looking for!

About the Role:

As a Team Leader, you’ll play a key role in our Gypsy, Roma, Traveller and Boater Outreach and Engagement service—making a real difference to communities across Wiltshire, both roadside and on the water.

This is a dynamic, hands-on role where you’ll be a visible presence, building strong connections with clients, staff, and partner organisations. You’ll lead by example, ensuring the smooth running of the service while empowering your team to deliver high-quality, person-centred support that helps individuals thrive. Through regular supervision and meaningful conversations, you’ll create a supportive environment where both staff and clients can reach their full potential.

Responsibilities include:

Progress and track referrals:Track and progress referrals into the service, ensuring smooth transitions and positive outcomes.

Assess needs and risks:Complete thorough needs and risk assessments, leading to tailored support plans that meet individual requirements.

Supportive Line Management:Deliver regular supervisions and check-ins to ensure team members feel supported, motivated, and equipped to delver a high quality service.

Deliver high-quality support:Provide a person-centred service that is strength-based and trauma-informed, promoting empowerment and resilience.

Please note: Job descriptions are not exhaustive, and the successful candidate may occasionally be asked to take on other duties that align with the key responsibilities outlined.

You can view the full job description by clicking here.

Qualifications / Requirements:

Understanding of safeguarding principles and the ability to identify and respond to safeguarding concerns.

Excellent organisational skills with the ability to work within set timeframes.

There are many great reasons to join our team!

Access to our Rewards Platform,which includes anEmployee Assistance ProgrammeandHealth Cash Plan

27 days annual leave, including an extra day off for your birthday, plus bank holidays - increasing up to 30 days after 4 years of continuous employment (pro rata for part-time staff)

30% staff discountat Julian House charity shops

A generous and competitive pension scheme

A supportive culture where staff feedback is highly valuedand regular supervisions with line managers are conducted

Great opportunities for career development and free monthly training sessionsfrom experienced facilitators

For all the fantastic and valuable work you’ll be doing, you’ll be eligible for the Blue Light Cardwhich offers amazing discounts on thousands of brands

Reflective Practice sessionsfrom objective, external facilitators

Our Ethos

As an Equal Opportunities employer, we have an Equality and Diversity Action plan in place showing our commitment in ensuring continuous improvement in creating an inclusive culture. We also have a committed group of Inclusion & Diversity champions who meet monthly to ensure progress is being made. We invite applications from people from all backgrounds and cultures, especially minority groups that are underrepresented in the workplace. We also welcome applications from those with lived experience. We embrace flexibility and are proud to be a Disability Confident and Mindful employer, as well as an Armed Forces Covenant Supporter.

If you have any special access requirements or other support needs throughout the application process (including interview), please contact us so that we can let you know how we can support you. We accept CVs and applications in all formats.

DBS Checks

We welcome applications from people with lived experience. All applicants working with our clients will be expected to undertake an enhanced Disclosure and Barring Service check. A criminal conviction will not necessarily prevent you from becoming an employee, the decision will depend on the type of offence and its relevance to the role. If you would like to discuss any convictions you may have, please contact the person named in the advert. All information will be dealt with according to our Data Protection Policy.

Get in touch

If you have any questions about this role, please get in touch with the recruitment team at recruitment@julianhouse.org.uk. We look forward to speaking with you soon!

Please note: We reserve the right to close our vacancies once the perfect candidate has been found. We recommend submitting your application as soon as possible so that you don’t miss out!

View Apply Now

Maintenance Officer

HOMELESS LINK

28,634 per year

Bath – travel across the South West

Full-time

9th January 2026

Maintenance Officer

Job Reference: 00004455-1

Date Posted: 11 December 2025

Recruiter: Julian House

Website: https://www.julianhouse.org.uk/

Location: Bath – travel across the South West

Salary: £28,634

Role: Other jobs

Job type: Permanent

Work hours: Full Time

Job Description

Job Role: Maintenance Officer

Salary: £28,634 per year

Hours: 37.5 hours per week

Contract type: Permanent

Location: Bath – travel across the South West

Additional information:

Valid driver's license and access to own vehicle – business insurance will be required for roles involving travel for work.

This role is primarily based on the road working across our projects and services around the South West.

Application closes: 9 January 2026

About Julian House:

Julian House is a charity dedicated to making a difference to the lives of the most vulnerable and disadvantaged people in society. We run several projects and every year we help thousands of people out of homelessness, into employment, away from domestic abuse, and more.

If you’d like a real sense of job satisfaction, great career prospects, and a competitive benefits package, you could be who we’re looking for!

About the Role:

As a Maintenance Officer, you’ll play a key role in ensuring our properties remain safe, secure, and well-maintained. Your day-to-day work will include carrying out routine repairs and general maintenance tasks such as painting, plastering, lock changes, and basic plumbing.

You’ll also be the go-to person for urgent and emergency repairs, helping us keep our homes in excellent condition for the people who live in them.

Responsibilities include:

Conduct on-site assessments of repairs and report any unreported maintenance issues to the line manager.

Specify and request materials and equipment through the line manager as needed.

Respond to out-of-hours calls and attend services for emergency repairs when required.

Carry out general repairs and maintenance, including tasks such as hanging doors, basic carpentry, and unblocking drainage.

Please note: Job descriptions are not exhaustive, and the successful candidate may occasionally be asked to take on other duties that align with the key responsibilities outlined.

You can view the full job description by clicking here.

Qualifications / Requirements:

Wide knowledge of all aspects of building maintenance, including carpentry, painting and decorating, plumbing and electrical works.

Clean driving licence.

Awareness of Health and Safety and ability to work in compliance with key H&S requirements.

There are many great reasons to join our team!

Access to our Rewards Platform,which includes anEmployee Assistance ProgrammeandHealth Cash Plan

27 days annual leave, including an extra day off for your birthday, plus bank holidays - increasing up to 30 days after 4 years of continuous employment (pro rata for part-time staff)

30% staff discountat Julian House charity shop

A generous and competitive pension scheme

A supportive culture where staff feedback is highly valuedand regular supervisions with line managers are conducted

Great opportunities for career development and free monthly training sessionsfrom experienced facilitators

For all the fantastic and valuable work you’ll be doing, you’ll be eligible for the Blue Light Cardwhich offers amazing discounts on thousands of brands

Our Ethos

As an Equal Opportunities employer, we have an Equality and Diversity Action plan in place showing our commitment in ensuring continuous improvement in creating an inclusive culture. We also have a committed group of Inclusion & Diversity champions who meet monthly to ensure progress is being made. We invite applications from people from all backgrounds and cultures, especially minority groups that are underrepresented in the workplace. We also welcome applications from those with lived experience. We embrace flexibility and are proud to be a Disability Confident and Mindful employer, as well as an Armed Forces Covenant Supporter.

If you have any special access requirements or other support needs throughout the application process (including interview), please contact us so that we can let you know how we can support you. We accept CVs and applications in all formats.

DBS Checks

We welcome applications from people with lived experience. All applicants working with our clients will be expected to undertake an enhanced Disclosure and Barring Service check. A criminal conviction will not necessarily prevent you from becoming an employee, the decision will depend on the type of offence and its relevance to the role. If you would like to discuss any convictions you may have, please contact the person named in the advert. All information will be dealt with according to our Data Protection Policy.

Get in touch

If you have any questions about this role, please get in touch with the recruitment team at recruitment@julianhouse.org.uk. We look forward to speaking with you soon!

Please note: We reserve the right to close our vacancies once the perfect candidate has been found. We recommend submitting your application as soon as possible so that you don’t miss out!

View Apply Now

Supported Housing Worker – Criminal Justice

HOMELESS LINK

25,685 per year

Bath, Somerset

Full-time

9th January 2026

Supported Housing Worker – Criminal Justice

Job Reference: 00004456-1

Date Posted: 11 December 2025

Recruiter: Julian House

Website: https://www.julianhouse.org.uk/

Location: Bath, Somerset

Salary: £25,685

Role: Frontline jobs, Other jobs, Experts by Experience jobs

Job type: Permanent

Work hours: Full Time

Job Description

Job Role: Supported Housing Worker – Criminal Justice

Salary: £25,685 per year

Hours: 37.5 hours per week

Contract type: Permanent

Location: Bath

Additional information:

Participation in an on-call, out-of-hours rota

Valid driver's license and access to a car for business purposes

Application closes: 9 January 2026

About Julian House:

Julian House is a charity dedicated to making a difference to the lives of the most vulnerable and disadvantaged people in society. We run several projects and every year we help thousands of people out of homelessness, into employment, away from domestic abuse, and more.

If you’d like a real sense of job satisfaction, great career prospects, and a competitive benefits package, you could be who we’re looking for!

The Role:

As a Supported Housing Worker, you’ll be at the heart of making a real difference. Your role goes beyond managing referrals and assessing needs—you’ll empower clients to maintain their accommodation and take positive steps toward lasting change.

Working across our supported housing services in beautiful Bath, you’ll support a diverse and complex client group, tackling challenges with resilience, creativity, and empathy. Every day brings something new, from helping someone regain independence to building trust and stability.

Collaboration is key—you’ll work closely with partners such as the National Probation Service, Police, and local support agencies, ensuring a joined-up approach that truly transforms lives. If you’re passionate about people and thrive in a role where no two days are the same, this is your chance to make an impact that matters.

Responsibilities include:

Manage referrals and outcomes:Track and progress referrals into the service, ensuring smooth transitions and positive outcomes for service users.

Assess needs and risks:Complete thorough needs and risk assessments, leading to tailored support plans that meet individual requirements and help reduce re-offending.

Onboard new clients:Ensure clients understand their rights, responsibilities, and the conditions of their licence agreement when joining the service.

Deliver high-quality support:Provide a person-centred service that is strength-based and trauma-informed, promoting empowerment and resilience.

Please note: Job descriptions are not exhaustive, and the successful candidate may occasionally be asked to take on other duties that align with the key responsibilities outlined.

You can view the full job description by clicking here.

Qualifications / Requirements:

Experience working with people who may have complex needs and/or challenging behaviours.
Understanding of the causes of offending, homelessness and social exclusion, and the approaches which seek to address these.

There are many great reasons to join our team!

Access to our Rewards Platform,which includes anEmployee Assistance ProgrammeandHealth Cash Plan

27 days annual leave, including an extra day off for your birthday, plus bank holidays - increasing up to 30 days after 4 years of continuous employment (pro rata for part-time staff)

30% staff discountat Julian House charity shopA generous and competitive pension scheme

A supportive culture where staff feedback is highly valuedand regular supervisions with line managers are conducted

Great opportunities for career development and free monthly training sessionsfrom experienced facilitators

For all the fantastic and valuable work you’ll be doing, you’ll be eligible for the Blue Light Cardwhich offers amazing discounts on thousands of brands

Reflective Practice sessionsfrom objective, external facilitators

Our Ethos

As an Equal Opportunities employer, we have an Equality and Diversity Action plan in place showing our commitment in ensuring continuous improvement in creating an inclusive culture. We also have a committed group of Inclusion & Diversity champions who meet monthly to ensure progress is being made. We invite applications from people from all backgrounds and cultures, especially minority groups that are underrepresented in the workplace. We also welcome applications from those with lived experience. We embrace flexibility and are proud to be a Disability Confident and Mindful employer, as well as an Armed Forces Covenant Supporter.

If you have any special access requirements or other support needs throughout the application process (including interview), please contact us so that we can let you know how we can support you. We accept CVs and applications in all formats.

DBS Checks

We welcome applications from people with lived experience. All applicants working with our clients will be expected to undertake an enhanced Disclosure and Barring Service check. A criminal conviction will not necessarily prevent you from becoming an employee, the decision will depend on the type of offence and its relevance to the role. If you would like to discuss any convictions you may have, please contact the person named in the advert. All information will be dealt with according to our Data Protection Policy.

Get in touch

If you have any questions about this role, please get in touch with the recruitment team at recruitment@julianhouse.org.uk. We look forward to speaking with you soon!

Please note: We reserve the right to close our vacancies once the perfect candidate has been found. We recommend submitting your application as soon as possible so that you don’t miss out!

View Apply Now

Wellbeing Children & Young People's (CYP) Lead

HOMELESS LINK

Hove, East Sussex, United Kingdom

Part-time

11th January 2026

Wellbeing Children & Young People's (CYP) Lead

Job Reference: 00004461-1

Date Posted: 12 December 2025

Recruiter: YMCA DownsLink Group

Website: https://www.ymcadlg.org/

Location: Hove, East Sussex, United Kingdom, BN3 2BE

Salary: On Application

Role: Project Manager/Officer jobs

Job type: Permanent

Work hours: Part Time

Job Description

We are looking for a compassionate and experienced Wellbeing Children & Young People's (CYP) Lead to support and shape our therapeutic services for young people in Brighton and Hove.

36 hours per week / 36,530 per annum pro rata / permanent / working two days onsite and three days from home, working pattern to be discussed at interview

Brighton & Hove Wellbeing service is delivered by Sussex Partnership NHS Foundation Trust in partnership with YMCA DownsLink Group. We offer a variety of support including counselling and psychological therapies to children and young people within Brighton and Hove.

Overview of key areas of responsibility:

Leadership

Provide line management support and supervision to wellbeing workers (e.g. counsellors, practitioners, therapists, link workers and trainees).

Work alongside a team of leads to support the running, development and management of the service.

Lead induction, mentoring, and training of new staff, trainees, and volunteers.

Foster a culture of learning, innovation, and continuous improvement across the team.

Core Clinical

Carry out individual counselling assessments of children and young people and make appropriate referrals.

Provide guidance and oversight for complex or high-risk cases.

Ensure all interventions are evidence-based, child-centred, and trauma-informed.

Develop and oversee counselling protocols, therapeutic pathways, and risk assessment frameworks.

Safeguarding and Risk

Lead and give oversight for safeguarding concerns, embedding a safeguarding-first culture across the service.

Work to ensure all counsellors, staff, and volunteers are trained, confident, and compliant in safeguarding practice.

Implement robust risk assessment and management processes.

Monitor safeguarding incidents, identify themes, and strengthen safeguarding practice.

Liaise with schools, health, social care, police, and other agencies in safeguarding matters.

Service Development

Work with the Service Manager, Leads and Clinical Leads to strengthen and expand counselling provision, including group work.

Triage referrals and represent the service in multi-agency triage meetings.

Promote and develop opportunities for community participation and youth voice in service design.

Build strong relationships with schools, health services, local authorities, commissioners, and community partners.

Represent the service at local and regional forums, influencing CYP wellbeing strategies.

Qualifications, knowledge, and experience

More than 2 years post-qualified at graduate or post graduate level Counselling Diploma or equivalent [of two years minimum duration including personal counselling or psychotherapy].

BACP Registration or Accreditation and/or eligible for other Professional Accreditation e.g. UKCP/HPC.

Strong team-management and line-management experience is required, including demonstrated experience in supervising, developing, and supporting staff.

An in depth understanding of counselling theory and practice and working to short-term models.

A sound understanding of child developmental processes, Child Protection and Vulnerable Adult Safeguarding issues and procedures, along with proven experience in safeguarding young children.

Solid experience in delivering counselling and assessment, along with experience with high-risk/complex cases.

Experience of multi-disciplinary team working, with the ability to work within time-limited frameworks.

At YMCA DownsLink Group, our mission is to help children and young people have a fair chance to be who they want to be. We do this by providing a safe home, building life skills and self-confidence, and supporting emotional wellbeing and mental health.

Our Values - we do what's right, we work with heart, and we build real connections - guide and shape how we show up for children and young people we support and for each other.

If you would like any further information or an informal discussion about this post, please contact Conrad. Foote@ymcadlg.org . Should you require any assistance with our application process, please email us at Recruitment@ymcadlg.org.

CLOSING DATE: Sunday 11 January 2026 at midnight. Proposed interview date Thursday 15 January.

Please note that we are unable to offer a work permit or visa sponsorship for this role; applicants must already have the right to live and work in the UK independently.

An inclusive workplace We are committed to policies and practices of equity, diversity, and inclusion and to supporting our people to make sure our culture is consistent with this commitment.

Accessibility If you require assistance or have questions regarding the application process, please do contact us.

YMCA DLG requires all staff and volunteers to be committed to safeguarding and promoting the welfare of children and young people, and to respond proactively to safeguarding concerns.

Successful applicants will undergo a thorough background screening process, conducted by an accredited third-party provider. This includes an Enhanced DBS check (with Children's and Adults' Barred Lists) as well as comprehensive reference and activity checks.

Application Deadline: Sunday 11th January 2026

View Apply Now

Volunteer Trustee

HOMELESS LINK

Brighton, Sussex

Part-time

15th January 2026

Volunteer Trustee

Job Reference: 00004451-1

Date Posted: 11 December 2025

Recruiter: Brighton YMCA

Location: Brighton, Sussex

Salary: On Application

Role: Volunteer jobs

Job type: Permanent

Work hours: Part Time

Job Description

We are currently seeking volunteer trustees to join our experienced Board, who oversee our organisation's governance, compliance, reach and impact. We value equity, diversity and inclusion and welcome applications from everyone, but to fully reflect our client group and the local population, we’re particularly interested in hearing from people with expertise in: Finance, Housing, Health/ Mental Health and/or have lived experience of homelessness and and we are keen to broaden the diversity of our Board in terms of ethnicity.

YMCA Brighton is a registered charity. We provide supported accommodation to over 300 people across the city of Brighton alongside our EVOLVE Work and Learning Service.

Our Mission - We provide the home, the community and the services that equip people to overcome barriers and achieve their aims

Our Vision - Working together to create an inclusive community where everyone can belong, contribute and thrive

Our Values - Community, Compassion and Empowerment

Our trustees play a vital role in making sure that YMCA Brighton achieves its core purpose. They oversee the overall management and administration of the charity. They also ensure that YMCA Brighton has a clear strategy and that our work and goals are in line with our vision. Just as importantly, they support and challenge the leadership team to enable YMCA Brighton to grow and thrive, and through this achieve our mission to support homeless people of all ages to discover their potential and feel inspired to achieve aspirations and live life to its fullest.

Duties of a Volunteer Trustee:

• Support and provide advice on YMCA Brighton's purpose, vision, goals and activities
• Approve operational strategies and policies, and monitor and evaluate their implementation
• Oversee YMCA Brighton's financial plans and budgets, and monitor and evaluate progress
• Ensure the effective and efficient administration of the organisation
• Ensure that key risks are being identified, monitored and controlled effectively
• Review and approve YMCA Brighton's financial statements
• Provide support and challenge to YMCA Brighton's CEO and Leadership Team in the exercise of their delegated authority and affairs
• Keep abreast of changes in YMCA Brighton's operating environment
• Contribute to regular reviews of YMCA Brighton's own governance.
• Attend Board meetings, adequately prepared to contribute to discussions
• Use independent judgement, acting legally and in good faith to promote and protect YMCA Brighton's interests, to the exclusion of their own personal and/or any third party interests
• Contribute to the broader promotion of YMCA Brighton's objectives, aims and reputation by applying your skills, expertise, knowledge and contacts

If you share our values and have the passion and drive to help us achieve our vision. We would love to hear from you by submitting your CV and Cover letter expressing your interest by the closing date Thursday 15th January 2026.

View Apply Now

Night Support Coach

HOMELESS LINK

27,000 per year

Bermondsey, London

Full-time

8th January 2026

Night Support Coach

Job Reference: 297635HLL

Date Posted: 11 December 2025

Recruiter: Social Interest Group

Location: Bermondsey, London

Salary: £27,000

Role: Frontline jobs

Job type: Permanent

Work hours: Full Time

Job Description

Job Title: Night Support Coach

Location: Bermondsey, Close to Surrey Quays station. (This location is hidden due to the sensitive nature of the service) Please note that this service has step free and lift access.

Salary: £27,000

Shift Pattern: 37.5 hours per week Monday to Sunday on a rota varying between 20:00 - 09:30 which includes 12.5 hour shifts with 1 hour unpaid break, approximately 3 shifts per week. You may be required to work outside these hours dependent on service and resident requirements including weekends and bank holidays so flexibility will be required.

About the Role

We have an exciting opportunity for a Support Coach to join our new Independent Approved Premises (IAP) covering the night shift on a rolling rota. You will play a key role in helping residents who have recently left prison settle into our residential setting and take positive steps toward reintegrating into the community. You will work closely with residents to create tailored support plans that reflect their individual needs and help them move toward successful rehabilitation. By identifying each resident’s needs, goals and skills, you will support and motivate them to achieve their potential. The service is committed to focus on public protection and effective risk management.

Some Key Responsibilities Include:

Protecting and promoting the safety and wellbeing of residents and participants at all times.

Engaging with residents throughout the night to ensure they are meeting their license conditions. This includes planning activities such as movie nights, game nights, and other suitable events to keep them involved and motivated.

Be a valued and reliable member of the team on the night shift, completing handovers for day colleagues for a seamless service

Building trusting professional relationships with residents, helping them to achieve their goals and aspirations which could be through tailored one to one sessions, group sessions, in and out of service activities, and general wellbeing check ins

Focusing on empowering our residents to take control over their lives and meet their personal goals

About You

We are seeking someone with a genuine passion for making a difference and helping to create safer communities for everyone. You will be comfortable working within the criminal justice setting, and supporting residents to have access to the tools and resources to better enhance their quality of life after their release from prison. You will have insight into criminal justice settings and the ability to connect with people from varied backgrounds who face multiple and complex challenges. We look for adaptability, proactiveness, and confidence within your own skillset and ability to drive meaningful impact. We also look for:

Understanding the housing and social challenges faced by people with multiple and complex needs.

Cultural awareness, Self-awareness, and ability to identify personal growth areas and take feedback

Ability to use IT systems to record case notes, email relevant people, and use other software required within the role

Ability and willingness to show flexibility of working patterns, responding to the needs of the service and residents

Understanding and/or practical application of key legislation regarding social care, housing, criminal justice and complex needs

Alignment with our values of Ambition, Empowerment, Inclusivity, and Transparency

We are interviewing on an ongoing basis so this job role may close early. We advise applying as soon as possible for your application to be taken into consideration at the early stages. As a note, Interviews are scheduled for week commencing 2nd week of January.

Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.

What we Offer

25 days (Full time equivalent) annual leave, increasing with the length of service

Employer Pension Contribution

Eligibility to register with Blue Light Discount Card

Access to discounted tickets for music events, shows, sports and more

Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing at work

Training and Development, including access to courses, upskilling, and progression plans

Employee Assistance Programme, including counselling

Life Assurance Scheme

Cycle-to-work scheme

Annual Staff Awards

EDI Ambassador programme

About Social Interest Group (SIG)

SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings, probation settings, and hospitals. We do so across London, Brighton, Bedfordshire, Luton, Kent and Liverpool. Our goal is to transform lives through empowering change.

We believe good care and support improves lives with the vision to create healthier, safer, and more inclusive communities. Join us on our mission to empower independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital, and off the streets.
Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group.

Additional Information

Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.

Please note that as part of our process, we complete an enhanced DBS check, some roles may require further vetting. We encourage applicants from all backgrounds. If you have any questions regarding this, please contact us on the details below.

For Recruitment related enquiries, or if you need support with making your application for example due to learning needs or a disability, please email recruitment@socialinterestgroup.org.uk or call our central office on 020 3668 9270 to request a call back. Please note that this will take you through to our Central Administration team, who will then communicate your enquiry with us and we will arrange to call you back.

Unfortunately, we are unable to provide sponsorship, please ensure you have full right to work in the UK prior to applying to our positions.

Additional information on our company policies including Gender Pay, Equality and Diversity, Company Benefits and our Candidate Privacy Policy can be found on our website.

Application deadline: Thursday 8th January 2026

View Apply Now

Assistant Psychologist

HOMELESS LINK

27,924.41 per year

Liverpool

Full-time

2nd January 2026

Assistant Psychologist

Job Reference: 00004466-1

Date Posted: 15 December 2025

Recruiter: YMCA Together

Location: Liverpool

Salary: £27,924.41

Role: Experts by Experience jobs

Job type: Permanent

Work hours: Full Time

Job Description

Assistant Psychologist

Location: Based across Liverpool and Knowsley (travel required)

Salary: £27,924.41 per annum

Hours: 37.5 hours per week

Job Type: Permanent/Fixed Term

Shortlisting: w/c 5th January

Interview: Assessment Day: 16th January – Interview 19th January

Application closing date: 2 January 2026

Why this role would be great for you

We are seeking an Assistant Psychologist to join our psychology team at YMCA Together. The team currently comprises of Assistant Psychologists, Clinical Psychologist and CAT Practitioner. We work across the whole of the organisation, supporting our people within Drug and Alcohol, Domestic Abuse, Mental Health and Homelessness services. As part of this team, you would be required to hold a caseload of clients and deliver low level psychological intervention, but to also work more systemically across the organisation through delivering reflective practice groups, consultation and training.

This work across the organisation is particularly exciting, as we adopt a Cognitive Analytic Therapy (CAT) framework to hold the “how” of all our work. We use CAT both as a case management tool with people in service, teams and the organisation and as a direct intervention where needed. We require someone who is willing to hold this model alongside their own practice; being able to creatively draw up their experiences, skills, learnings and preferences to deliver high-quality psychologically informed work. This role will be dynamic and is ideal for someone who can bring themselves, both as a practitioner and as a person, into their work. You do not need to be CAT trained to apply for this role as we would support you in adopting CAT alongside your current ways of working.

What your week may look like

You will be working in partnership with the psychology team to embed psychologically informed working within a Cognitive Analytic Therapy framework across the organization; through reflective practice and in-the-moment team support.

You will deliver evidence-based psychological interventions in individual and group settings under supervision.

Development and delivery of educational workshops to support skills development of staff teams.

Carry out both direct and in-direct assessment to support psychological formulation and support planning.

You will feedback in verbal and written format and contribute to team and MDT discussions.

You will support people we work with to achieve their goals and targets as defined and agreed with within their support plans. Ensuring the people we work with shape their own support and their voices are heard.

Work alongside and signpost to partner agencies and community services as appropriate.

Take appropriate action to keep people safe in a crisis or safeguarding situation, whilst maintaining least restrictive practice principles in line with YMCAT policy and procedure.

Promptly deal with complaints and protection from abuse disclosures by reporting to senior staff in line with YMCAT policy and procedure.

Provide clear, accurate and good quality information in line with agreed procedures ensuring that appropriate information is shared with line/ service managers.

Adhere to all risk management protocols. Report, log and communicate serious incidents to the appropriate people.

Develop and deliver activity-based interventions to people with complexity.

Delivery of Psychometric measures and assessment tools, under supervision as required.

You will attend CAT focused supervision with your peers to develop your skills as a CAT informed practitioner.

You will attend and contribute to clinical supervision to scaffold both professional and personal development.

You will maintain good professional practice whilst being responsible for the security of personal and confidential information of the people you support.

Work flexibly to meet the changing needs of the organization.

Uphold and nurture YMCAT’s Equal Opportunities policy of anti-discrimination across all services.

Ensure compliance with BPS code of conduct and YMCAT values, always including professional boundaries and confidentiality.

What can we offer you

Working with YMCA Together comes will a whole host of benefits. We hope that people will find deep personal fulfilment and purpose by working with alongside people in our services. Our teams are compassionate and supportive, fostering a strong sense of community. With opportunities for professional growth, YMCA together offers training to support your role and personal development.

For a full list of benefits see here: Careers Page | YMCA Together

The skills we are looking for:

QUALIFICATIONS

Minimum 2:1 degree in Psychology.

EXPERIENCE

Experience working in a mental health, social care or third sector services offering support and interventions.

Experience of psychological theory in practice.

Interest in how people think and behave.

Experience of how to relate to a wide range of people, both service users and colleagues.

Sympathetic and patient attitude.

Good communication, writing and organisation skills.

KNOWLEDGE AND SKILLS

Working knowledge of providing support.

IT literate, including proficiency in use of Word or Excel.

Excellent communication skills, both written and verbal.

Excellent interpersonal skills, with the ability to relate well to people we work with, family members, professional and colleagues.

Understanding of how to work alongside people in distress and those who may present as challenging or chaotic.

Ability to act with confidentiality, tact and discretion.

Ability to be flexible and to adapt to changing and challenging circumstances, operating calmly and effectively.

Ability to work supportively and co-operatively as part of a team.

Ability to show initiative, be self-motivating, formulate ideas and solutions and present them effectively.

Knowledge of safeguarding protocols.

Knowledge of risk assessment, management and/or safety planning.

Excellent interpersonal communication skills.

Excellent negotiation and mediation skills.

An ability to build strong relationships with team members and individuals.

To be able to work independently and autonomously, whilst asking for help when needed.

An ability to make good use of supervision to support your practice.

To be able to give and receive feedback in a helpful and constructive way.

COMMITMENT

Commitment to improving the lives of people living complex lives.

Committed to own personal development and CPD planning.

Creative and dynamic approach with the ability to ‘think outside the box’ when providing solutions.

Energetic, highly motivated with a reputation of being help in high regard by peers.

Committed to relationally informed ways of working.

Commitment to the YMCAT ethos, philosophy and company values (SHREK – strength, humility, respect, empathy and kindness).

To have a commitment to be flexible in your thinking and willing to work adaptably to meet the needs of those we work alongside.

What is a nice to have

MSc Psychology OR further post-graduate training in a relevant area such as Developmental Trauma, Relational Psychotherapy or Attachment Theory.

Previous experience as an Assistant Psychologist.

Previous experience in Mental Health or Social Care.

Previous experience of facilitating reflective practice.

Knowledge/ experience of working within a mental health/psychology/therapy and/or legal service.

Knowledge of the Cognitive Analytic Therapy (CAT) framework.

A desire to learn, grow and develop in your role.

Experience of delivery training.

Knowledge of psychometrics and statistics.

Even if you don’t feel that you have all the relevant skills and “nice to haves” we would still like to hear from you and invite you to fill out our application form.

YMCA Together is an equal opportunities employer, values diversity and is strongly committed to providing equal employment opportunities for all employees and all applicants for employment. We welcome and encourage applications from everyone, regardless of age, disability, gender, ethnicity, religion and sexual orientation.

View Apply Now

Empowerment Practitioner

HOMELESS LINK

27,924.41 per year

Liverpool

Full-time

2nd January 2026

Empowerment Practitioner

Job Reference: 00004467-1

Date Posted: 15 December 2025

Recruiter: YMCA Together

Location: Liverpool

Salary: £27,924.41

Role: Frontline jobs

Job type: Permanent

Work hours: Full Time

Job Description

Empowerment Practitioner

Location: Liverpool – Domestic Abuse Services

Salary: £27,924.41 per annum

Hours: 37.5 hours per week over a rota of early, late and mid, including bank holidays and weekends.

Job Type: Permanent/Fixed Term

Application closing date: 2 January 2026

Why this role would be great for you

We are seeking a compassionate and motivated Empowerment Practitioner to support Women and Children in our Refuge Services and Safe Accommodation (Community) services, fleeing domestic abuse. The post holder will provide support to people and their dependent children fleeing or at risk of domestic violence.

The Empowerment Practitioners (EP) will be skilled in delivering a range of interventions to adults, children and young people to build strength, enhance resilience and encourage progress. The post holder will be responsible for managing a case load of households and will have the primary role of providing and co-ordinating support interventions and multi-agency activity.

All EP’s will undergo Cognitive Analytic Therapy Skills Training (CAT) this will provide a framework for understanding and working with households. Training will also be provided around Trauma Informed Care. These approaches will be used for planning and assessing effectiveness of a variety of interventions and risk management.

Our service is built on values of hope, empowerment, choice, and independence, and we strive to provide children with opportunities to thrive, play, and heal.

This post is only available to female applicants as an Occupational Requirement and permitted under the Equality Act 2010

What your week may look like

Empowerment Practitioners will be skilled in delivering a range of interventions for Empowerment Practitioners to build strength, enhance resilience and encourage progress. The post holder will be responsible for providing key work support to a caseload and will have the primary role of providing and co-coordinating support interventions and multi-agency activity.

Working as part of the daytime Support Team

Ensuring each person will receive personalised support considering their identified risks and personal needs

Engaging with professionals and other providers to provide a safe space to complete support sessions.

Providing a safe, welcoming environment with excellent standards and an ethos of service delivery that encourages all service users to engage with support on offer

To respond to emergency referrals and/or situations.

What can we offer you

Working with YMCA Together comes will a whole host of benefits. We hope that people will find deep personal fulfilment and purpose by working with alongside people in our services. Our teams are compassionate and supportive, fostering a strong sense of community. With opportunities for professional growth, YMCA together offers training to support your role and personal development.

For a full list of benefits see here: Careers Page | YMCA Together

The skills we are looking for

EXPERIENCE

Experience of working with households with a history of domestic violence, mental health, homelessness or substance misuse.

Experience of Adults and Children Safeguarding

At least 2 years’ experience of working within a Refuge or Domestic Abuse support service

Experience of partnership working

Experience of creative support planning and target setting

Experience of support planning using “The Outcome Star”

Experience of formulating risk assessments

Experience of resettling individuals into independent accommodation

Experience of formulating Risk Assessments and Safety Plans for DA clients.

KNOWLEDGE

A working knowledge of providing support

A working knowledge of Health & Safety issues

A clear understanding of complex needs support issues such as mental health, homelessness, substance misuse and offending

Knowledge of safeguarding protocols

Understanding of how to deal with challenging and chaotic individuals

COMMUNICATION

Excellent communication, engagement and interpersonal skills

Excellent administration skills

EMPATHY and RESPECT

YMCA ethos, philosophy and SHREK values, Strength, Humility, Respect, Empathy and Kindness

Energetic, dynamic and self motivated

COMMITMENT

Committed to improving the lives of people with complex needs

Committed to own personal development and CPD planning

ORGANISATION

Creative and dynamic approach with the ability to “think outside of the box” when providing solutions

Energetic, highly motivated with a reputation of being held in high regard by peers

Excellent interpersonal/ communication skills

Excellent negotiation/ mediation skills

Committed to own career development

COMPUTER LITERACY

Computer literate, competent in working with Microsoft word, outlook, windows

What is a nice to have

Experience of working within a psychologically informed environment (PIE)

Experience of Trauma Informed Care and of working in a therapeutic environment

Knowledge and understanding of Social Care involvement and the steps taken by Social workers to keep children safe, i.e. Child in need/Child protection and EHATS

Even if you don’t feel that you have all the relevant skills and “nice to haves” we would still like to hear from you and invite you to fill out our application form.

YMCA Together is an equal opportunities employer, values diversity and is strongly committed to providing equal employment opportunities for all employees and all applicants for employment. We welcome and encourage applications from everyone, regardless of age, disability, gender, ethnicity, religion and sexual orientation.

View Apply Now

Link Worker

HOMELESS LINK

25,290.72 per year

Liverpool

Full-time

2nd January 2026

Link Worker

Job Reference: 00004469-1

Date Posted: 15 December 2025

Recruiter: YMCA Together

Location: Liverpool

Salary: £25,290.72

Role: Frontline jobs

Job type: Permanent

Work hours: Full Time

Job Description

Link Worker

Location: Domestic Abuse services

Salary: £25, 290.72 per annum

Hours: 38.6 hours per week

Job Type: Permanent / Fixed Term

Application closing date: 2 January 2026

Why this role would be great for you

Link workers will assist the Practitioners in the day-to-day management of the service, focusing on conducting the intensive housing management element of the role. All staff will be expected to undergo Cognitive Analytic Therapy Skills Training (CAT). The Training will provide a framework for understanding and working with individuals and colleagues in managing psychological and relational aspects of mental health, personality disorder and high-risk behaviours. Training will also be provided around Trauma Informed Care. These approaches will be used for planning and assessing the effectiveness of a variety of interventions and risk management.

Link Workers will be based in a refuge environment service for fleeing women who are at risk of domestic abuse. Our vision for the Services is one that breathes hope and ambition. We pride ourselves on promoting choice, independence and empowerment.

This post is only available to female applicants as an Occupational Requirement and permitted under the Equality Act 2010

What your week may look like

To ensure that Intensive Housing Management tasks are completed in a timely way and to a high standard.

To build supportive and therapeutic relationships with the residents through dialogue.

To deliver activity-based interventions.

To support in preparing households to resettle into their community of choice.

To ensure that Housing Benefit forms are completed in a timely manner

Assist the Practitioners with the induction and management of their case load taking direction as required

Ensure Housing Benefit paperwork is completed in a timely fashion.

Update and communicate household risk assessments in line with YMCA/borough wide policy and procedure.

Assist in the planning of workshops to individuals and groups that inform/ teach service users around how to manage a tenancy, manage a home and live independently .

Creatively engage service users that have a wide range of complex and challenging support needs.

Encourage households to take part in activities.

Offer a creative but assertive approach in order to seek re engagement.

Assist Practitioners in the management of personalised behaviour / support agreements.

Provide clear, comprehensive and accurate information on handovers to the team making recommendations where appropriate.

Assisting households in the cleaning of their room.

Complete void checks and get rooms ready for letting.

Maintain accurate up to date electronic and written records.

Post holders must be willing to support clients who display challenging behaviour, including verbal aggression.

Encourage involvement, participation and co-production from households in the running and development of the service.

It is recognised that the association is operating in a dynamic environment and as such this job description may be varied in consultation with the post holder to reflect evolving needs of the business and changing nature of the job.

What can we offer you

Working with YMCA Together comes will a whole host of benefits. We hope that people will find personal fulfilment and purpose by working with alongside people in our services. Our teams are compassionate and supportive, fostering a strong sense of community. With opportunities for professional growth, YMCA together offers training to support your role and personal development.

For a full list of benefits see here: Careers Page | YMCA Together

The skills we are looking for

Experience – Ideally you will have a background of working within a charity, community project and/or previous involvement in the Domestic Abuse sector. You will have knowledge around supporting people with challenging and complex behaviors including substance misuse and/or Mental Health within a 24 hour residential support service

Knowledge– A basic understanding of relevant and appropriate legislation, including welfare benefits and housing law. An understanding of health and safety requirements in the workplace

Communication– Excellent communication, fostering a respectful, collaborative and professional approach to the people who you work alongside always ensuring confidentiality

Empathy and Respect – The ability to empower people to make positive changes, showing empathy whilst maintaining professional boundaries

Commitment– The ability to work in an innovative and solutions focused way, including reflecting and learning as you go, and a willingness to flex and adapt approaches as needed

Organisation – Strong time management and the ability to manage and prioritise tasks

Computer literacy– You will be IT literate and have experience working with multiple software programs such as Microsoft Office and Outlook.

What is nice to have

Experience in mental health and/or therapeutic approaches.

Qualifications in Domestic Abuse or related.

Qualification in IT or basic computer skills.

Experience of working within a psychologically informed environment (PIE)

Knowledge of the Cognitive Analytic Therapy (CAT)

Analytical, data collation and reporting skills

Even if you don’t feel that you have all of the relevant skills and “nice to haves” we would still like to hear from you and invite you to fill out our application form.

YMCA Together is an equal opportunities employer, values diversity and is strongly committed to providing equal employment opportunities for all employees and all applicants for employment. We welcome and encourage applications from everyone, regardless of age, disability, gender, ethnicity, religion and sexual orientation.

To download a copy of our application form, please click here

If you would like to apply not directly through the website, please email your completed application form to recruitment@ymcatogether.org.uk

View Apply Now

Forensic Psychologist

HOMELESS LINK

50,000 per year

Romford, London

Full-time

11th January 2026

Forensic Psychologist

Job Reference: 297641HLL

Date Posted: 16 December 2025

Recruiter: Social Interest Group

Location: Romford, London

Salary: £50,000

Role: Frontline jobs

Job type: Permanent

Work hours: Full Time

Job Description

Job Title: Forensic Psychologist

Location : Havering (This service has step free access)

Salary: £50,000 (Full time equivalent)

Shift Pattern: 30 hours per week, Monday to Friday between 09:00 - 17:00 (May be required to work outside the hours as per service and resident requirements)

Closing Date: 11 January 2026

About the Role

A stimulating and rewarding opportunity has arisen for a Practitioner Psychologist with a Forensic background. You will work alongside the Group Psychological Lead and other members of the team within our Independent Approved Premises (IAP) to deliver psychological services to residents and staff. In this role, you will apply your skills and knowledge in building new teams and expand our operational delivery within our IAP. You will play a strategic role in our organisational growth with new services, with a focus on shaping service delivery; offering specialist advice, supervising assistant psychologists and postgraduate research.

Our IAP's support residents who have left prison and are based within a residential setting to reintegrate into the community. They are given support and guidance to aid their reablement, resettlement and rehabilitation post prison. You will contribute towards them achieving goals necessary for their personal development and move on within the community.

Key Responsibilities include:

Providing high quality psychological services, contributing to the delivery of Approved Premises aims as specified by the Ministry of Justice.

Ensuring all services are delivered in accordance with HCPC standards of conduct, performance and ethics.

Demonstrating clinical leadership by setting direction for the psychological service and driving high standards for quality, safety and ongoing improvement.

Exercising clinical responsibility for residents’ psychological care, showing skill and judgement in selecting appropriate assessments and interventions.

Consulting with other parties contributing to a resident’s diagnosis, formulation, treatment and risk management in the community.

Create opportunities to collaborate with peers including AP-based psychologists nationally and OPD pathway psychologists delivering services to APs.

Model and facilitate a welcoming and inclusive environment where everyone feels valued and respected.

About You

We are seeking a dynamic and compassionate Registered Psychologist with a strong clinical and forensic background to join our team. The successful candidate will be HCPC-registered with doctoral-level training and experience working with complex client groups. We’re looking for a proactive self-starter who thrives in a fast-paced, evolving environment. You’ll be an excellent communicator, able to convey complex and sensitive information with clarity and empathy. A team player at heart, you’ll build meaningful relationships, champion diversity and inclusion, and embody our values of compassion, empowerment, and innovation in everything you do. We're looking for:

Doctoral level training accredited by the HCPC in forensic, clinical or counselling psychology

Experience working as a registered psychologist in the criminal justice system or forensic mental health setting

Experience of the psychological assessment and treatment of clients presenting with a range of enduring mental health conditions, complex psychological difficulties and risks to self and others

Experience working in a psychologically informed environment and providing informed consultation to others

Ability to teach, train, consult, and deliver clinical supervision

Understanding of criminology, psychology, and behavioural patterns, and how they link with different behaviours and engagement

Ability to understand and apply safeguarding protocols as they arise

Alignment with our values of Ambition, Empowerment, Inclusivity, and Transparency

Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.

What we Offer

25 days (Full time equivalent) annual leave, increasing with the length of service

Employer Pension Contribution

Eligibility to register with Blue Light Discount Card

Access to discounted tickets for music events, shows, sports and more

Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing at work

Training and Development, including access to courses, upskilling, and progression plans

Employee Assistance Programme, including counselling

Life Assurance Scheme

Cycle-to-work scheme

Annual Staff Awards

EDI Ambassador programme

About Social Interest Group (SIG)

SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings, probation settings, and hospitals. We do so across London, Brighton, Bedfordshire, Luton, Kent and Liverpool. Our goal is to transform lives through empowering change.

We believe good care and support improves lives with the vision to create healthier, safer, and more inclusive communities. Join us on our mission to empower independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital, and off the streets.
Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group.

Additional Information

Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.

Please note that as part of our process, we complete an enhanced DBS check, some roles may require further vetting. We encourage applicants from all backgrounds. If you have any questions regarding this, please contact us on the details below.

For Recruitment related enquiries, or if you need support with making your application for example due to learning needs or a disability, please email recruitment@socialinterestgroup.org.uk or call our central office on 020 3668 9270 to request a call back. Please note that this will take you through to our Central Administration team, who will then communicate your enquiry with us and we will arrange to call you back.

Unfortunately, we are unable to provide sponsorship, please ensure you have full right to work in the UK prior to applying to our positions.
Additional information on our company policies including Gender Pay, Equality and Diversity, Company Benefits and our Candidate Privacy Policy can be found on our
website.

View Apply Now

Housing Lead

HOMELESS LINK

30,400 per year

Bermondsey, London

Full-time

14th January 2026

Housing Lead

Job Reference: 297638HLL

Date Posted: 15 December 2025

Recruiter: Social Interest Group

Location: Bermondsey, London

Salary: £30,400

Role: Frontline jobs

Job type: Permanent

Work hours: Full Time

Job Description

Job Title: Housing Lead

Location: Location: Bermondsey, Close to Surrey Quays station. (This location is hidden due to the sensitive nature of the service) Please note that this service has step free and lift access.

Salary: £30,400

Shift Pattern: 37.5 hours per week Monday to Friday between 09:00 - 17:00. You may be required to work outside these hours dependent on service and resident requirements.

Applications close: 14 January 2026

About the Role

This is an exciting opportunity to join a new community based service supporting offenders as they transition from prison back into the community; rather than a custodial setting, where residents are able to go out into the community depending on their licence restrictions. As our Housing Lead, you play a vital role in supporting residents futures by working closely with housing stakeholders and residents to create tailored, effective move on plans. You help ensure people have the right tools, support and opportunities to rebuild their lives, reconnect with the community and move forward with confidence in their rehabilitation journey.

Some Key Responsibilities include:

Act as the main point of contact between landlords, housing associations, local authorities, private landlords, wider Social Interest Group Services, and our residents

Work with the wider team to support residents with their long term needs

Provide specialist support to the wider team to ensure they are regularly trained and kept up to date with policies and procedures, including government changes

Provide regular reports and updates

Manage current resident tenancies, ensuring timely rent payment

Support with property and building management and maintenance including scheduling repairs

About You

We're looking for someone who has knowledge on different types of tenancies, an understanding of the types of needs of our resident group, and able to provide tailored solutions to meet their long term goals. You will have a true passion to support in making a change, supporting rehabilitation, and providing opportunities to people to make positive changes to their lives, and reintegrate into society. You will have a general understanding of the criminal justice system, and/or have experience supporting people with multiple/complex needs. Further, you will have:

Previous experience in coordinating/delivering activities and interventions with people from different backgrounds

Experience of working with people of complex backgrounds and/or a good understanding of the sector

Knowledge of risk management and risk assessment

Knowledge of license conditions and public protection

Knowledge of tenancy management, able to share knowledge with others in the team and residents

Understanding of the housing and social needs of people with multiple and complex needs

The ability to use, learn and adapt to IT at an intermediate level, including Microsoft and other software programs.

Excellent interpersonal skills, both written and oral. Ability to form and build effective relationships and rapport with others

Ability to influence and negotiate positive outcomes with others; Proactive in making decisions

Ability and willingness to show flexibility of working patterns, responding to the needs of the service and residents

Alignment with our values of Ambition, Empowerment, Inclusivity, and Transparency

We are interviewing on an ongoing basis so this job role may close early. We advise applying as soon as possible for your application to be taken into consideration at the early stages. As a note, Interviews are scheduled for week commencing 2nd week of January.

Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.

What we Offer

25 days (Full time equivalent) annual leave, increasing with the length of service

Employer Pension Contribution

Eligibility to register with Blue Light Discount Card

Access to discounted tickets for music events, shows, sports and more

Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing at work

Training and Development, including access to courses, upskilling, and progression plans

Employee Assistance Programme, including counselling

Life Assurance Scheme

Cycle-to-work scheme

Annual Staff Awards

EDI Ambassador programme

About Social Interest Group (SIG)

SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings, probation settings, and hospitals. We do so across London, Brighton, Bedfordshire, Luton, Kent and Liverpool. Our goal is to transform lives through empowering change.

We believe good care and support improves lives with the vision to create healthier, safer, and more inclusive communities. Join us on our mission to empower independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital, and off the streets.
Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group.

Additional Information

Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.

Please note that as part of our process, we complete an enhanced DBS check, some roles may require further vetting. We encourage applicants from all backgrounds. If you have any questions regarding this, please contact us on the details below.

For Recruitment related enquiries, or if you need support with making your application for example due to learning needs or a disability, please email recruitment@socialinterestgroup.org.uk or call our central office on 020 3668 9270 to request a call back. Please note that this will take you through to our Central Administration team, who will then communicate your enquiry with us and we will arrange to call you back.

Unfortunately, we are unable to provide sponsorship, please ensure you have full right to work in the UK prior to applying to our positions.
Additional information on our company policies including Gender Pay, Equality and Diversity, Company Benefits and our Candidate Privacy Policy can be found on our
website.

View Apply Now

Emotional Health Worker

HOMELESS LINK

Worthing, West Sussex, United Kingdom

Part-time

28th December 2025

Emotional Health Worker

Job Reference: 00004432-1

Date Posted: 12 December 2025

Recruiter: YMCA DownsLink Group

Website: https://www.ymcadlg.org/

Location: Worthing, West Sussex, United Kingdom, BN11 1HD

Salary: On Application

Role: Frontline jobs

Job type: Contract

Work hours: Part Time

Job Description

We are recruiting for an Emotional Mental Health Worker to support young people aged 11-25 living in Worthing and surrounding areas.

Mind The Gap Emotional Health Support offers young people an alternative way of accessing mental health support. The service offers support to young people who are struggling to find or engage with the right services. This support offer is youth-work based non-clinical support. Working primarily from Worthing Library, you will deliver face-to-face sessions using evidence-based interventions to engage, educate and empower young people around issues affecting their emotional wellbeing.

15 hours per week / 26,765 per annum pro rata / fixed term until 31 March 2027 / working two days a week, Tuesday 10-6pm & Friday 10-6pm

Our mission is to help children and young people have a fair chance to be who they want to be. We do this by providing a safe home, increasing life skills and self-confidence, and improving emotional wellbeing and mental health.

Key responsibilities:

Offer 7 sessions of support to each young person, including initial needs assessment and weekly sessions

Lead on facilitation of emotional well-being and psycho-educational groups

Support young people transitioning from specialist CAMHS/AMHS services

Work systemically with parents/carers, educators, and health professionals

Develop links with agencies and make appropriate referrals

Promote service user participation and voice

Comply with safeguarding, health & safety, data protection and EDI policies

Qualifications, knowledge, and experience

Knowledge of issues facing young people, especially those socially excluded

Experience in safeguarding children and young people

Ability to support appropriate mental health pathways

Training in emotional wellbeing interventions or qualification in youth work

Understanding of short-term support models

If you would like any further information or an informal discussion about this post, please contact Ellie.Hayes@ymcadlg.org . Should you require any assistance with our application process, please email us at Recruitment@ymcadlg.org.

CLOSING DATE: Sunday 28 December 2025 at midnight.

We are not able to support a work permit or offer a visa sponsorship for this role. Candidates must already have the right to live and work in the UK independently.

An inclusive workplace We are committed to policies and practices of equity, diversity, and inclusion and to supporting our people to make sure our culture is consistent with this commitment.

Accessibility If you require assistance or have questions regarding the application process, please do contact us.

YMCA DLG requires all staff and volunteers to be committed to safeguarding and promoting the welfare of children and young people, and to respond proactively to safeguarding concerns. Successful applicants are required to undertake an Enhanced DBS (including the Children's and Adults' barred lists) check, along with a reference and background check carried out by a third-party service provider.

Application deadline: Friday 9th January 2026

View Apply Now

Support Coach

HOMELESS LINK

27,000 per year

Bermondsey, Close to Surrey Quays station.

Full-time

9th January 2026

Support Coach

Job Reference: 297634HLL

Date Posted: 11 December 2025

Recruiter: Social Interest Group

Location: London

Salary: £27,007.50

Role: Other jobs

Job type: Permanent

Work hours: Full Time

Job Description

Job Title: Support Coach

Location: Bermondsey, Close to Surrey Quays station. (This location is hidden due to the sensitive nature of the service) Please note that this service has step free and lift access.

Salary: £27,000

Shift Pattern: 37.5 hours per week Monday to Sunday on a rota varying between 08:00 - 21:30 which includes 12.5 hour shifts with 1 hour unpaid break, approximately 3 shifts per week. You may be required to work outside these hours dependent on service and resident requirements including weekends and bank holidays so flexibility will be required.

Application closes: 9 January 2026

About the Role

We have an exciting opportunity for a Support Coach to join our new Independent Approved Premises commissioned by Criminal Justice Service (IAP) on day shifts with a rolling rota. You will support residents recently released from prison in a residential setting, helping them reintegrate into the community. You will work with residents to create tailored support plans, identify their needs, goals, and skills, and motivate them to reach their potential. You will encourage engagement in activities and the community, provide tools for life skills, and ensure effective risk management with a strong focus on public protection. The team work closely with one another and support which achieving overall service KPI's, and you will be part of making a greater change. Everyday looks different so this is perfect for someone who wants a role where no two days are the same.

Some Key Responsibilities Include:

Ensuring the safety and wellbeing of residents and participants at all times

Engaging with residents, ensuring they are adhering to their license conditions. This may include planning activities to engage them with other people, communities, and opportunities

Be a valued and reliable member of the team, completing handovers for night colleagues for a seamless service

Building trusting professional relationships with residents, helping them to achieve their goals and aspirations which could be through tailored one to one sessions, group sessions, in and out of service activities, and general wellbeing check ins

Focusing on empowering our residents to take control over their lives and meet their personal goals

About You

We're looking for someone who has a true passion to help make a difference and contribute to providing safer communities for all. You will be comfortable working within the criminal justice setting, and supporting residents to have access to the tools and resources to better enhance their quality of life after their release from prison. You will be able to work in a fast paced environment, be proactive, and have resilience to challenges. You will have insight into criminal justice settings and the ability to connect with people from varied backgrounds who face multiple and complex challenges. You will thrive working within the team as well as independently, and be comfortable with working with people who have different offending histories. We're looking for someone who can build trust and rapport with others, and has a positive outlook, which can be used to support others. We also look for:

Ability to manage own caseload and determine priorities with time management. Able to use own initiative

Experience of working with people of complex backgrounds, ex-offenders, mental health, substance misuse, challenging behaviours or a good understanding of the sector.

IT Proficiency, ability to learn new software programs, basic Microsoft experience

Understanding and/or practical application of key legislation regarding social care, housing, criminal justice and mental health

Cultural awareness, Self-awareness, and ability to identify personal growth areas and take feedback

Alignment with our values of Ambition, Empowerment, Inclusivity, and Transparency

We are interviewing on an ongoing basis so this job role may close early. We advise applying as soon as possible for your application to be taken into consideration at the early stages. As a note, Interviews are scheduled for week commencing 2nd week of January.

Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.

What we Offer

25 days (Full time equivalent) annual leave, increasing with the length of service

Employer Pension Contribution

Eligibility to register with Blue Light Discount Card

Access to discounted tickets for music events, shows, sports and more

Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing at work

Training and Development, including access to courses, upskilling, and progression plans

Employee Assistance Programme, including counselling

Life Assurance Scheme

Cycle-to-work scheme

Annual Staff Awards

EDI Ambassador programme

About Social Interest Group (SIG)

SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings, probation settings, and hospitals. We do so across London, Brighton, Bedfordshire, Luton, Kent and Liverpool. Our goal is to transform lives through empowering change.

We believe good care and support improves lives with the vision to create healthier, safer, and more inclusive communities. Join us on our mission to empower independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital, and off the streets.
Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group.

Additional Information

Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.

Please note that as part of our process, we complete an enhanced DBS check, some roles may require further vetting. We encourage applicants from all backgrounds. If you have any questions regarding this, please contact us on the details below.

For Recruitment related enquiries, or if you need support with making your application for example due to learning needs or a disability, please email recruitment@socialinterestgroup.org.uk or call our central office on 020 3668 9270 to request a call back. Please note that this will take you through to our Central Administration team, who will then communicate your enquiry with us and we will arrange to call you back.

Unfortunately, we are unable to provide sponsorship, please ensure you have full right to work in the UK prior to applying to our positions.
Additional information on our company policies including Gender Pay, Equality and Diversity, Company Benefits and our Candidate Privacy Policy can be found on our
website.

View Apply Now

Forensic Psychologist

HOMELESS LINK

50,000 per year

Bermondsey, London

Full-time

11th January 2026

Forensic Psychologist

Job Reference: 297640HLL

Date Posted: 16 December 2025

Recruiter: Social Interest Group

Location: Bermondsey, London

Salary: £50,000

Role: Frontline jobs

Job type: Permanent

Work hours: Full Time

Job Description

Job Title: Forensic Psychologist

Location: Bermondsey (This service does not have step free access)

Salary: £50,000 (Full time equivalent)

Shift Pattern: 30 hours per week, Monday to Friday between 09:00 - 17:00. (May be required to work outside the hours as per service and resident requirements)

Closing Date: 11 January 2026

About the Role

A stimulating and rewarding opportunity has arisen for a Practitioner Psychologist with a Forensic background. You will work alongside the Group Psychological Lead and other members of the team within our Independent Approved Premises (IAP) to deliver psychological services to residents and staff. In this role, you will apply your skills and knowledge in building new teams and expand our operational delivery within our IAP. You will play a strategic role in our organisational growth with new services, with a focus on shaping service delivery; offering specialist advice, supervising assistant psychologists and postgraduate research.

Our IAP's support residents who have left prison and are based within a residential setting to reintegrate into the community. They are given support and guidance to aid their reablement, resettlement and rehabilitation post prison. You will contribute towards them achieving goals necessary for their personal development and move on within the community.

Key Responsibilities include:

Providing high quality psychological services, contributing to the delivery of Approved Premises aims as specified by the Ministry of Justice.

Ensuring all services are delivered in accordance with HCPC standards of conduct, performance and ethics.

Demonstrating clinical leadership by setting direction for the psychological service and driving high standards for quality, safety and ongoing improvement.

Exercising clinical responsibility for residents’ psychological care, showing skill and judgement in selecting appropriate assessments and interventions.

Consulting with other parties contributing to a resident’s diagnosis, formulation, treatment and risk management in the community.

Create opportunities to collaborate with peers including AP-based psychologists nationally and OPD pathway psychologists delivering services to APs.

Model and facilitate a welcoming and inclusive environment where everyone feels valued and respected.

About You

We are seeking a dynamic and compassionate Registered Psychologist with a strong clinical and forensic background to join our team. The successful candidate will be HCPC-registered with doctoral-level training and experience working with complex client groups. We’re looking for a proactive self-starter who thrives in a fast-paced, evolving environment. You’ll be an excellent communicator, able to convey complex and sensitive information with clarity and empathy. A team player at heart, you’ll build meaningful relationships, champion diversity and inclusion, and embody our values of compassion, empowerment, and innovation in everything you do. We're looking for:

Doctoral level training accredited by the HCPC in forensic, clinical or counselling psychology

Experience working as a registered psychologist in the criminal justice system or forensic mental health setting

Experience of the psychological assessment and treatment of clients presenting with a range of enduring mental health conditions, complex psychological difficulties and risks to self and others

Experience working in a psychologically informed environment and providing informed consultation to others

Ability to teach, train, consult, and deliver clinical supervision

Understanding of criminology, psychology, and behavioural patterns, and how they link with different behaviours and engagement

Ability to understand and apply safeguarding protocols as they arise

Alignment with our values of Ambition, Empowerment, Inclusivity, and Transparency

Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.

What we Offer

25 days (Full time equivalent) annual leave, increasing with the length of service

Employer Pension Contribution

Eligibility to register with Blue Light Discount Card

Access to discounted tickets for music events, shows, sports and more

Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing at work

Training and Development, including access to courses, upskilling, and progression plans

Employee Assistance Programme, including counselling

Life Assurance Scheme

Cycle-to-work scheme

Annual Staff Awards

EDI Ambassador programme

About Social Interest Group (SIG)

SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings, probation settings, and hospitals. We do so across London, Brighton, Bedfordshire, Luton, Kent and Liverpool. Our goal is to transform lives through empowering change.

We believe good care and support improves lives with the vision to create healthier, safer, and more inclusive communities. Join us on our mission to empower independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital, and off the streets.
Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group.

Additional Information

Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.

Please note that as part of our process, we complete an enhanced DBS check, some roles may require further vetting. We encourage applicants from all backgrounds. If you have any questions regarding this, please contact us on the details below.

For Recruitment related enquiries, or if you need support with making your application for example due to learning needs or a disability, please email recruitment@socialinterestgroup.org.uk or call our central office on 020 3668 9270 to request a call back. Please note that this will take you through to our Central Administration team, who will then communicate your enquiry with us and we will arrange to call you back.

Unfortunately, we are unable to provide sponsorship, please ensure you have full right to work in the UK prior to applying to our positions.
Additional information on our company policies including Gender Pay, Equality and Diversity, Company Benefits and our Candidate Privacy Policy can be found on our
website.

View Apply Now

Director of Services

HOMELESS LINK

Leeds

Full-time

5th January 2026

Director of Services

Job Reference: 00004463-1

Date Posted: 16 December 2025

Recruiter: GIPSIL

Location: Leeds

Remote Working: Some remote working possible

Salary: £55,500

Bonus/Benefits: Health plan, Company pension, Cycle to work scheme, Flexible working

Role: Director/CEO jobs, Frontline jobs

Job type: Permanent

Work hours: Full Time

Job Description

The Role

We have an exciting opportunity to join our Senior Management Team as a Director of Services. In this role you will be responsible for the strategic and operational direction of the organisation and for providing leadership to the whole of GIPSIL’s services fulfilling our mission and core values and leading by example with a commitment to improving outcomes for those we support.

Closing Date: 5th January 2026 at 12 noon

Key Responsibilities

Providing leadership for GIPSIL and its support services, ensuring that they are delivered to the highest standards of quality and performance and ensure they meet all legal and contractual requirements.

To stay abreast of any changing legislation and to lead on rolling out best practices across support services and the wider organisation as appropriate.

To be the safeguarding lead and Ofsted Nominated Individual for the organisation.

To provide the CEO, Management Committee, Sub-Committees and Management Team with regular updates about the services, including quality and performance.

To contribute to the overall leadership and strategic direction of the organisation, managing risks in close collaboration with the SMT.

To take overall responsibility, in collaboration with the SMT, for GIPSIL’s support services; collaborating with the Director of Development for contract compliance and to develop sustainable, impactful services.

To lead in developing quality assurance systems and practices for support services to ensure that the organisation’s quality can be maintained and enhanced.

To ensure that the organisation meets regulatory responsibilities and works within a model of good practice which is consistently evaluated and amended accordingly.

To lead and provide effective line management to direct reports for services to ensure that they are provided with high support and challenge to enable safe and effective operation of services, learning is embedded across services, delivering positive outcomes.

To work with the Board, SMT relevant budget holders to agree service budgets and ensure responsibility is devolved as appropriate whilst maintaining oversight, ensuring timely corrective action is taken as required in collaboration with the Finance Director.

To lead on embedding trauma-informed practice internally; sharing best practice as appropriate.

To work with the SMT and relevant colleagues to develop methods to collate and include the voices of young people to inform practice across all that we do.

Deputise for the CEO and represent GIPSIL as necessary, in conjunction with other SMT members.

What We’re Looking For

Leadership Experience:Minimum of two years in a Senior Leadership position, with a demonstrable ability to lead with clarity, purpose, and integrity.

Safeguarding Expertise:Proven track record of maintaining the safeguarding of young people and those we support, including those with complex needs.

Quality Assurance:Experience in developing and implementing robust quality assurance systems, aligned with Ofsted standards.

Strategic Systems Development:Ability to design and embed systems that support high-quality service delivery and compliance.

Collaborative Leadership:Demonstrated success in building positive, influential relationships across teams, partners, and stakeholders.

Service Development:Ability to contribute to initiatives and develop new services in collaboration with relevant colleagues.

Operational Excellence:Strong skills in planning, prioritising, delegating, and coordinating work to meet strategic deadlines.

Flexible Working:Willingness and ability to be in the office for at least three days per week and to work flexibly to attend key strategic meetings in person.

Strategic Insight:Deep understanding of stakeholder priorities and the evolving needs of those we support.

Trauma-Informed Practice:Commitment to trauma-informed and reflective practice as a foundation for service delivery.

Staff Engagement:Knowledge of internal communications strategies that foster connection, collaboration, and best practice sharing across diverse teams and locations.

Co-Production:Experience in co-producing services with young people, staff, volunteers, partners, and funders.

Analytical Skills:Substantial experience in analysing data and producing high-quality reports.

Inclusive Leadership:Proven ability to create environments that promote team work, inclusion, equality of opportunity, and diversity

Who We Are

GIPSIL is a community-based organisation providing housing, counselling, advice and support to young and vulnerable people at risk in Leeds.

As an organisation we are committed to the following principles in recruitment to ensure we can effectively achieve our aim of providing equal opportunities and safer recruitment;

We recruit for potential, not perfection

We are a values based recruiter

We value lived experience as a demonstration of capability for a role

We only utilise truly “essential” criteria in recruitment

We are committed to safer recruitment practice

When we refer to Values we are talking about our organisational Values, found here.

We are a disability confident employer.

How To Apply

To apply for this role please complete an application form which can be found here.

Please visit our website to obtain the full job description and person specification which can be found here.

To arrange an informal conversation about this role please contact Julia Preston via email: Julia.Preston@gipsil.org.uk.

Please note that GIPSIL will not accept CV’s or agencies.

Closing Date: 5th January 2026 at 12 noon

Interview Dates: W/C 12th January 2026 (First Stage) and W/C 19th January 2026 (Second Stage)

View Apply Now

Link Worker Homeless Service

HOMELESS LINK

25,290.72 per year

Liverpool

Full-time

2nd January 2026

Link Worker Homeless Service

Job Reference: 00004468-1

Date Posted: 15 December 2025

Recruiter: YMCA Together

Location: Liverpool

Salary: £25,290.72

Role: Frontline jobs

Job type: Permanent

Work hours: Full Time

Job Description

Link Worker

Location: Liverpool

Salary: £25, 290.72 per annum

Hours: 38.6 hours per week

Job Type: Permanent/Fixed Term

Application closing date: 2 January 2026

Why this role would be great for you

If you’re someone who thrives on building meaningful relationships, enjoys helping others overcome challenges, and has a passion for empowering people to live independently, this role could be perfect for you.

You’ll be a great fit if you’re proactive, compassionate, and confident working with individuals who have complex needs. If you’re a natural collaborator who can think creatively, stay organised, and remain calm under pressure, you’ll find this work both rewarding and impactful.

Based in Bentley Road your role will be to:

To ensure that Intensive Housing Management tasks are completed in a timely way and to a high standard

To build supportive and therapeutic relationships with Service Users through dialogue

To deliver activity-based interventions

To support in preparing Service Users to resettle into their community of choice

To ensure that Housing Benefit applications are completed in a timely manner.

To work alongside the support-worker team in ensuring that all daily tasks are completed and that residents needs are met

What your week may look like:

Your week as a Link Worker might include:

Supporting new residents as they move in, helping them settle and complete housing benefit applications.

Building trust through one-to-one conversations and group activities that promote wellbeing, independence, and engagement.

Collaborating with support workers and external agencies to create personalised support plans and risk assessments.

Encouraging service users to take part in community activities and helping them re-engage if they’ve become withdrawn.

Keeping accurate records of interactions, updating risk assessments, and contributing to team handovers.

Responding to incidents, conducting welfare checks, and ensuring the environment is safe and welcoming for all.

Attending team meetings and contributing to service development through feedback and co-production with residents.

Intensive Housing Management and Risk Assessing

Assist the Practitioners with the induction and management of their case load taking direction as required

Update and communicate service user risk assessments in line with YMCA policy and procedure

Assist in the planning of workshops to individuals and groups that inform/ teach service users around how to manage a tenancy, manage a home and live independently.

Creatively engage service users that have a wide range of complex and challenging support needs

Encourage service users to take part in activities

Offer a creative but assertive approach in order to seek to re engagement

Assist Practitioners in the management of personalized behavior / support agreements

Provide clear, comprehensive and accurate information on handovers to the team making recommendations where appropriate

Assisting service users in the cleaning of their room

Complete void checks and get rooms ready for letting

Maintain accurate up to date electronic and written records

Post holders must be willing to support clients whose behaviors we may find challenging using our CAT /psychologically informed approach

Service User Involvement and Engagement

Encourage involvement, participation and co-production from service users in the running and development of the service

Provide a safe, welcoming environment with excellent standards and an ethos of service delivery that encourages service users to engage

Multi Agency Working

Working closely with Practitioners to promote and encourage pathways to independent living, help prevent mental health deterioration, hospital admissions, offending behaviours and substance misuse

Encourage service users to engage with services

Assist with the provision of resettlement support

Promote and encourage the pathway to independence working to a CAT approach.

Reporting/ Monitoring

Monitor positive feedback from service users and external agencies

Ensure referrals to the service are processed thoroughly and within the correct time frames.

Ensure that all interactions are logged onto appropriate systems

Health and Safety

Liaise with all emergency services

Ensure at all times the safety of yourself and others on the premises in which you work

Conduct Health and Safety checks as required

Report, log and communicate all incidents to the appropriate people

Conduct welfare checks as specified during your shift

Adhere to all resident checks, handover and Incident process

Ensure adherence to YMCA Together visitor’s policy and procedure

Attend to the fire panel in the event of the fire alarms being activated and the recording and following up of information.

Relationships

The post holder will be required to have contact with a variety of people. The context of this contact will vary from formal ‘Key working’ to informal networking and relationship building with the Local Authority and other relevant agencies.

Annual appraisal and regular work review with line managers is an operational requirement, as is attendance at weekly support team meetings.

It is recognised that the association is operating in a dynamic environment and as such this job description may be varied in consultation with the post holder to reflect evolving needs of the business and changing nature of the job

What can we offer you

Working with YMCA Together comes will a whole host of benefits. We hope that people will find deep personal fulfilment and purpose by working with alongside people in our services. Our teams are compassionate and supportive, fostering a strong sense of community. With opportunities for professional growth, YMCA together offers training to support your role and personal development.

For a full list of benefits see here: Careers Page | YMCA Together

The skills we are looking for

COMMUNICATION – Excellent communication, fostering a respectful, collaborative and professional approach to the people who you work alongside ensuring confidentiality at all times

EMPATHY and RESPECT – The ability to empower people to make positive changes, showing empathy whilst maintaining professional boundaries

COMMITMENT – The ability to work in an innovative and solutions focused way, including reflecting and learning as you go, and a willingness to flex and adapt approaches as needed. Ability to work within and have commitment to YMCA Together’s ethos, philosophy and SHREK values, Strength, Humility, Respect, Empathy and Kindness.

ORGANISATION – Strong time management and the ability to manage to prioritise tasks

COMPUTER LITERACY – You will be IT literate and have experience of working with multiple software programs such as Microsoft Office and Outlook.

What is nice to have

Qualification or working experience in homelessness, mental health or offending

Experience of working within a psychologically informed working environment

Knowledge of housing management and IT databases

Awareness of benefits and how they work including Universal Credit and other welfare systems

Even if you don’t feel that you have all of the relevant skills and “nice to haves” we would still like to hear from you and invite you to fill out our application form.

YMCA Together is an equal opportunities employer, values diversity and is strongly committed to providing equal employment opportunities for all employees and all applicants for employment. We welcome and encourage applications from everyone, regardless of age, disability, gender, ethnicity, religion and sexual orientation.

To download a copy of our application form, please click here

If you would like to apply not directly through the website, please email your completed application form to recruitment@ymcatogether.org.uk

View Apply Now

Assistant Retail Manager

HOMELESS LINK

Bath, Somerset

Part-time

18th January 2026

Assistant Retail Manager - Walcot Street

Job Reference: 00004485-1

Date Posted: 19 December 2025

Recruiter: Julian House

Website: https://www.julianhouse.org.uk/

Location: Bath, Somerset

Salary: £19,048

Role: Other jobs

Job type: Permanent

Work hours: Part Time

Job Description

Job Role: Assistant Retail Manager

Salary: £19,048 per year (full time equivalent £23,810)

Hours: 30 hours per week

Contract type: Permanent

Location: Bath, Walcot Street

Additional information:

Availability to work every other weekend

Applications close: 18 January 2026

About Julian House:

Julian House is a charity dedicated to making a difference to the lives of the most vulnerable and disadvantaged people in society. We run several projects and every year we help thousands of people out of homelessness, into employment, away from domestic abuse, and more.

If you’d like a real sense of job satisfaction, great career prospects, and a competitive benefits package, you could be who we’re looking for!

About the Role:

As an Assistant Manager, you’ll play a key role in the success of our charity shops, ensuring everything runs smoothly day to day. From leading and motivating our fantastic team of volunteers to managing stock and creating a warm, welcoming shopping experience, you’ll be right at the heart of our mission.

If you’re passionate about retail, enjoy working with people, and want to make a real difference by helping us raise vital funds for a great cause, we’d love to hear from you!

Responsibilities include:

Collaborating with the Shop Manager to meet and exceed income and profit targets by optimising sales, minimising operational costs, and continually seeking innovative ways to enhance to shop.

Manage donations, including the sorting, pricing and preparation of items for sale and effectively disposing of unwanted items.

Assisting in the recruitment, training and development of the volunteer team and ensuring the shop has a built-up volunteer base.

Support the Shop Manager in administrative tasks, including cash handling and banking.

Please note: Job descriptions are not exhaustive, and the successful candidate may occasionally be asked to take on other duties that align with the key responsibilities outlined.

You can view the full job description by clicking here.

Qualifications / Requirements:

Experience working within a retail setting.

A proactive, customer-focused approach to work.

There are many great reasons to join our team!

Access to our Rewards Platform,which includes anEmployee Assistance ProgrammeandHealth Cash Plan

27 days annual leave, including an extra day off for your birthday, plus bank holidays - increasing up to 30 days after 4 years of continuous employment (pro rata for part-time staff)

30% staff discountat Julian House charity shop

A generous and competitive pension scheme

A supportive culture where staff feedback is highly valuedand regular supervisions with line managers are conducted

Great opportunities for career development and free monthly training sessionsfrom experienced facilitators

For all the fantastic and valuable work you’ll be doing, you’ll be eligible for the Blue Light Cardwhich offers amazing discounts on thousands of brands

Our Ethos

As an Equal Opportunities employer, we have an Equality and Diversity Action plan in place showing our commitment in ensuring continuous improvement in creating an inclusive culture. We also have a committed group of Inclusion & Diversity champions who meet monthly to ensure progress is being made. We invite applications from people from all backgrounds and cultures, especially minority groups that are underrepresented in the workplace. We also welcome applications from those with lived experience. We embrace flexibility and are proud to be a Disability Confident and Mindful employer, as well as an Armed Forces Covenant Supporter.

If you have any special access requirements or other support needs throughout the application process (including interview), please contact us so that we can let you know how we can support you. We accept CVs and applications in all formats.

DBS Checks

We welcome applications from people with lived experience. All applicants working with our clients will be expected to undertake an enhanced Disclosure and Barring Service check. A criminal conviction will not necessarily prevent you from becoming an employee, the decision will depend on the type of offence and its relevance to the role. If you would like to discuss any convictions you may have, please contact the person named in the advert. All information will be dealt with according to our Data Protection Policy.

Get in touch

If you have any questions about this role, please get in touch with the recruitment team at recruitment@julianhouse.org.uk. We look forward to speaking with you soon!

Please note: We reserve the right to close our vacancies once the perfect candidate has been found. We recommend submitting your application as soon as possible so that you don’t miss out!

View Apply Now

Night Team Leader

HOMELESS LINK

Liverpool

Full-time

2nd January 2026

Night Team Leader

Job Reference: 00004482-1

Date Posted: 19 December 2025

Recruiter: YMCA Together

Location: Liverpool

Salary: £30,170

Role: Frontline jobs

Job type: Permanent

Work hours: Full Time

Job Description

Night Team Leader

Location: Homeless service

Salary: £30,170 per annum + 5% on call allowance

Hours: 38.6 hours per week

Job Type: Permanent/Fixed Term

Shortlisting: 5th January

Interview: 8th January

Applications close: 2 January 2026

Why this role would be great for you

As a Night Team Leader at YMCA Together, your role will be to provide an additional level of operational leadership in the service that ensures that staff are supported to grow and develop within their role. To support the Service Manager to carry out their duties in delivering a service of excellence. The aim of your role will be to ensure that all housing related duties are correctly managed and that we meet all of the compliance needs for health and safety.

What your week may look like

· Manage a team of Night Link Workers undertaking regular supervisions, identifying training needs and opportunities and providing feedback

· Provide professional support and advice to the team at Alt Bank House and other Night staff across all YMCA Together services

· Coach the team to deliver a person-centred service using psychologically informed techniques

· Put into practice the values and the strategic aims of YMCA Together and of the service and coach and develop the team to implement change and to do the same

· Deliver effective communication across the Night staff team and across other services within YMCA Together, offering mentoring and support

· Provide on call bronze support with other Night Team Leaders and Senior Night Support Assistant across all services. This includes regular telephone support and buddy calls to other services but in some circumstances could require moving to and working from another service

· Maintain excellent communication with YMCA Together Management team

· Attend, or in the absence of service manager, hold fortnightly team meeting

· Lead on the monitoring and reporting of Serious Incidents, Safeguarding and Health & Safety for the service and report back to OLT (operational leadership team)

· Complete internal and external audits as required.

· To be able to identify training gaps within the support team and support the manager in addressing any unmet needs.

· May include a flexible working pattern to fulfil the needs of service delivery.

What can we offer you

Working with YMCA Together comes will a whole host of benefits. We hope that people will find deep personal fulfilment and purpose by working with alongside people in our services. Our teams are compassionate and supportive, fostering a strong sense of community. With opportunities for professional growth, YMCA together offers training to support your role and personal development. For a full list of benefits see here: Careers Page | YMCA Together

The skills we are looking for

· EXPERIENCE– Ideally you will have a background of working within a charity, community project and/or previous involvement in the homelessness sector. You will have knowledge around supporting people with challenging and complex behaviours including substance misuse / mental ill health and offending behaviours within a 24 hour residential support service

· KNOWLEDGE – A basic understanding of relevant and appropriate legislation, including welfare benefits and housing law. An understanding of health and safety requirements in the workplace

· COMMUNICATION – Excellent communication, fostering a respectful, collaborative and professional approach to the people who you work alongside ensuring confidentiality at all times

· EMPATHY and RESPECT – The ability to empower people to make positive changes, showing empathy whilst maintaining professional boundaries

· COMMITMENT – The ability to work in an innovative and solutions focused way, including reflecting and learning as you go, and a willingness to flex and adapt approaches as needed

· ORGANISATION – Strong time management and the ability to manage to prioritise tasks

· COMPUTER LITERACY – You will be IT literate and have experience of working with multiple software programs such as Microsoft Office and Outlook.

What is a nice to have

· NVQ/L2 in Health and Social Care or equivalent

· Experience of working within a psychologically informed working environment

· Knowledge of housing management and IT databases

· Awareness of benefits and how they work including Universal Credit and other welfare systems

Even if you don’t feel that you have all the relevant skills and “nice to haves” we would still like to hear from you and invite you to fill out our application form.

YMCA Together is an equal opportunities employer, values diversity and is strongly committed to providing equal employment opportunities for all employees and all applicants for employment. We welcome and encourage applications from everyone, regardless of age, disability, gender, ethnicity, religion and sexual orientation.

View Apply Now

Supported Housing Support Worker

HOMELESS LINK

Eastbourne, East Sussex, UK, BN21 3LZ

Part-time

4th January 2026

Supported Housing Support Worker

Job Reference: 00004464-1

Date Posted: 15 December 2025

Recruiter: YMCA DownsLink Group

Website: https://www.ymcadlg.org/

Location: Eastbourne, East Sussex, UK, BN21 3LZ

Salary: On Application

Role: Frontline jobs

Job type: Permanent

Work hours: Part Time

Job Description

We are looking for a Supported Housing Support Worker to join our team at Eastbourne Foyer, with the expectation of working from our other sites in Hailsham when required. You will hold a caseload of residents and carry out regular key work sessions with them each week. Through these sessions, you will work together to develop personalised support plans, track progress, and help residents achieve their goals.

22.5 hours per week / 27,770 per annum, pro rata / permanent / working onsite with set shifts on a seven-day rolling rota, including evenings, weekends and bank holidays.

At YMCA DownsLink Group, our mission is to help children and young people have a fair chance to be who they want to be. We do this by providing a safe home, building life skills and self-confidence, and supporting emotional wellbeing and mental health.

Our Values - we do what's right, we work with heart, and we build real connections - guide and shape how we show up for children and young people we support and for each other.

Our Eastbourne and Hailsham services provide 24-hour supported housing for young people aged 16-25, offering low to medium levels of housing-related support. Eastbourne Foyer houses 34 young people, while our two Hailsham properties houses 10 young people, all with shared communal facilities. Across all three sites, we support residents to develop the skills needed for independent living. This includes managing finances and budgeting, building life and work skills, and maintaining personal self-care.

Our staff take a trauma-informed and psychologically informed approach, supporting residents to build essential life skills, identify personal goals, and work towards their aspirations so they can move on to independent and fulfilling futures. Our dedicated team of Support Workers, Night Workers, and Bank Workers provide personalised guidance, practical assistance, and signposting in key areas including housing, budgeting, daily living skills, employment, and healthy relationship building.

Main areas of responsibilities are:

Housing:

Coach young people to manage their occupancy agreement and adhere to house rules, in preparation for independent living

Promote a credit culture, encouraging young people to keep up to date with all payments for rent

Maintain up-to-date knowledge of housing and welfare benefits for young people and be well-informed on significant changes to housing law

Deal effectively with non-compliance issues, such as non-payment of rent or damage to room, using restorative practices and working collaboratively with the rest of the team

Coaching and Engagement:

Coach young people so they can articulate their aspirations and ambitions and take the lead in acquiring the skills they need to live independent and fulfilling lives

Ensure young people are encouraged to take responsibility for their own personal development, to engage with the services on offer and build strong networks and connections within the local community

Ensure consistent standards of safeguarding and Trauma Informed Practice when supporting young people, observing our safeguarding procedures, and keeping yourself and residents safe by respecting professional boundaries

Maintain client records on In-Form (client database) detailing the young person's journey in relation to their strengths and needs, any risks, and any outcomes (to monitor service performance)

General:

Work as part of a team, on a rota shift pattern, ensuring young people at the service have non-judgemental, objective, and supportive staff during the day/evening, along with taking responsibility for personal safety during periods of lone working

Contribute to a great working environment, with a calm, yet assertive manner, being able to handle potentially difficult situations

Participate in relevant continuing professional development and utilise Reflective Practice Supervision as part of leading psychologically informed practice

There will be times when lone working will be a requirement for this role, but you will get to know the team and service, along with an induction and training prior to starting on a rota.

If you are enthusiastic about this opportunity but your experience doesn't align perfectly with every requirement, we encourage you to apply anyway and demonstrate how your experience is transferrable.You may be just the right candidate.

This is a dynamic and varied role; you will be passionate about being involved in the support and growth of young people.

Experience and Knowledge:

Experience relating to housing, support work, and/or working with young people at risk

Experience of working proactively with a caseload of young people with multiple and complex needs to enable them to achieve independent living

Knowledge of statutory and voluntary resources available to young people with multiple and complex needs

Knowledge of good safeguarding procedures in relation to young people and the ability to maintain effective professional boundaries

Demonstrated confidence and competence in recording notes/actions in service log, incident forms and health and safety check lists

Skills and Abilities:

Ability to communicate clearly both verbally and in writing for appropriate recording of a resident's progression, and to evidence outcomes achieved

Ability to build and maintain strong relationships with all stakeholders, including signposting and advocating for clients as necessary

Ability to work autonomously, and use own initiative, as well as being part of a team

Clear verbal and written communication skills, good IT, and keyboard skills

Ability to de-escalate volatile situations and manage challenging behaviour appropriately

If you would like any further information or an informal discussion about this post, please contact Josephine.Cranley@ymcadlg.org. Should you require any assistance with our application process, please email us at Recruitment@ymcadlg.org

Please note that we are unable to offer a work permit or visa sponsorship for this role; applicants must already have the right to live and work in the UK independently.

An inclusive workplace We are committed to policies and practices of equity, diversity, and inclusion and to supporting our people to make sure our culture is consistent with this commitment.

Accessibility If you require assistance or have questions regarding the application process, please do contact us.

YMCA DLG requires all staff and volunteers to be committed to safeguarding and promoting the welfare of children and young people, and to respond proactively to safeguarding concerns.

Successful applicants will undergo a thorough background screening process, conducted by an accredited third-party provider. This includes an Enhanced DBS check (with Children's and Adults' Barred Lists) as well as comprehensive reference and activity checks.

CLOSING DATE: Sunday 4 January 2026 at midnight.

View Apply Now

Supported Housing Support Worker

HOMELESS LINK

Eastbourne, East Sussex, UK, BN21 3LZ

Full-time

4th January 2026

Supported Housing Support Worker

Job Reference: 00004465-1

Date Posted: 15 December 2025

Recruiter: YMCA DownsLink Group

Website: https://www.ymcadlg.org/

Location: Eastbourne, East Sussex, UK, BN21 3LZ

Salary: On Application

Role: Frontline jobs

Job type: Permanent

Work hours: Full Time

Job Description

We are looking for a Supported Housing Support Worker to join our team at Eastbourne Foyer, with the expectation of working from our other sites in Hailsham when required. You will hold a caseload of residents and carry out regular key work sessions with them each week. Through these sessions, you will work together to develop personalised support plans, track progress, and help residents achieve their goals.

37.5 hours per week / permanent / working onsite on a seven-day rolling rota, including evenings, weekends and bank holidays.

At YMCA DownsLink Group, our mission is to help children and young people have a fair chance to be who they want to be. We do this by providing a safe home, building life skills and self-confidence, and supporting emotional wellbeing and mental health.

Our Values - we do what's right, we work with heart, and we build real connections - guide and shape how we show up for children and young people we support and for each other.

Our Eastbourne and Hailsham services provide 24-hour supported housing for young people aged 16-25, offering low to medium levels of housing-related support. Eastbourne Foyer houses 34 young people, while our two Hailsham properties houses 10 young people, all with shared communal facilities. Across all three sites, we support residents to develop the skills needed for independent living. This includes managing finances and budgeting, building life and work skills, and maintaining personal self-care.

Our staff take a trauma-informed and psychologically informed approach, supporting residents to build essential life skills, identify personal goals, and work towards their aspirations so they can move on to independent and fulfilling futures. Our dedicated team of Support Workers, Night Workers, and Bank Workers provide personalised guidance, practical assistance, and signposting in key areas including housing, budgeting, daily living skills, employment, and healthy relationship building.

Main areas of responsibilities are:

Housing:

Coach young people to manage their occupancy agreement and adhere to house rules, in preparation for independent living

Promote a credit culture, encouraging young people to keep up to date with all payments for rent

Maintain up-to-date knowledge of housing and welfare benefits for young people and be well-informed on significant changes to housing law

Deal effectively with non-compliance issues, such as non-payment of rent or damage to room, using restorative practices and working collaboratively with the rest of the team

Coaching and Engagement:

Coach young people so they can articulate their aspirations and ambitions and take the lead in acquiring the skills they need to live independent and fulfilling lives

Ensure young people are encouraged to take responsibility for their own personal development, to engage with the services on offer and build strong networks and connections within the local community

Ensure consistent standards of safeguarding and Trauma Informed Practice when supporting young people, observing our safeguarding procedures, and keeping yourself and residents safe by respecting professional boundaries

Maintain client records on In-Form (client database) detailing the young person's journey in relation to their strengths and needs, any risks, and any outcomes (to monitor service performance)

General:

Work as part of a team, on a rota shift pattern, ensuring young people at the service have non-judgemental, objective, and supportive staff during the day/evening, along with taking responsibility for personal safety during periods of lone working

Contribute to a great working environment, with a calm, yet assertive manner, being able to handle potentially difficult situations

Participate in relevant continuing professional development and utilise Reflective Practice Supervision as part of leading psychologically informed practice

There will be times when lone working will be a requirement for this role, but you will get to know the team and service, along with an induction and training prior to starting on a rota.

If you are enthusiastic about this opportunity but your experience doesn't align perfectly with every requirement, we encourage you to apply anyway and demonstrate how your experience is transferrable.You may be just the right candidate.

This is a dynamic and varied role; you will be passionate about being involved in the support and growth of young people.

Experience and Knowledge:

Experience relating to housing, support work, and/or working with young people at risk

Experience of working proactively with a caseload of young people with multiple and complex needs to enable them to achieve independent living

Knowledge of statutory and voluntary resources available to young people with multiple and complex needs

Knowledge of good safeguarding procedures in relation to young people and the ability to maintain effective professional boundaries

Demonstrated confidence and competence in recording notes/actions in service log, incident forms and health and safety check lists

Skills and Abilities:

Ability to communicate clearly both verbally and in writing for appropriate recording of a resident's progression, and to evidence outcomes achieved

Ability to build and maintain strong relationships with all stakeholders, including signposting and advocating for clients as necessary

Ability to work autonomously, and use own initiative, as well as being part of a team

Clear verbal and written communication skills, good IT, and keyboard skills

Ability to de-escalate volatile situations and manage challenging behaviour appropriately

If you would like any further information or an informal discussion about this post, please contact Josephine.Cranley@ymcadlg.org. Should you require any assistance with our application process, please email us at Recruitment@ymcadlg.org

Please note that we are unable to offer a work permit or visa sponsorship for this role; applicants must already have the right to live and work in the UK independently.

An inclusive workplace We are committed to policies and practices of equity, diversity, and inclusion and to supporting our people to make sure our culture is consistent with this commitment.

Accessibility If you require assistance or have questions regarding the application process, please do contact us.

YMCA DLG requires all staff and volunteers to be committed to safeguarding and promoting the welfare of children and young people, and to respond proactively to safeguarding concerns.

Successful applicants will undergo a thorough background screening process, conducted by an accredited third-party provider. This includes an Enhanced DBS check (with Children's and Adults' Barred Lists) as well as comprehensive reference and activity checks.

CLOSING DATE: Sunday 4 January 2026 at midnight.

View Apply Now

Housing Support Worker

HOMELESS LINK

Brent

Full-time

15th January 2026

Housing Support Worker

Job Reference: 294894HLL

Date Posted: 16 December 2025

Recruiter: Social Interest Group

Location: London

Salary: £27,000

Role: Frontline jobs

Job type: Permanent

Work hours: Full Time

Job Description

Job Title: Housing Support Worker

Location: Based primarily in Brent, (Main office near the Civic Centre), you will provide support to Brent residents and participants in a variety of settings, including their homes, community locations, Brent Hubs, and libraries across the borough. Please be kindly aware although there is step free access at our base office, we cannot guarantee step free access in our outreach sites and participant homes.

Salary: £27,000

Shift Pattern: 37.5 hours per week Monday to Friday on a rota which can range between 08:00 - 16:00, 09:00 - 17:00 and 10:00 - 18:00. You may be required to work outside these hours dependent on service and participant requirements.

Closing Date: 15 January 2026

About the Role

We're hiring a Housing Support Worker to join our floating support service which is based in Brent. The service supports adults who have been or are at risk of homelessness, have experienced social exclusion, have previous criminal convictions, suffer with their mental health, have substance misuse, and/or could have a learning disability. You will support participants on their journey towards recovery, reablement, and independence, all within a compassionate, trauma informed environment.

In this role, you'll be at the heart of delivering high quality, person centered support through tailored support plans which provide practical interventions, to empower our participants to overcome personal challenges, develop life skills, and achieve their personal goals. You will also work closely in partnership with various organisations to support the different needs of our participants, which may include signposting. Join us on the journey to empowering people to be the best versions of themselves!

Key Responsibilities Include:

Support participants will all aspects of their housing needs to support them ensure sustainable housing.

Co-create tailored support plans which are centred towards the participants needs.

Signpost participants with local providers to support with their independence such as with Job Centres, employment support hubs, community support centres, mental health trusts and other as relevant.

Recognise support needs in an individual and initiate appropriate interventions to prevent further deterioration.

Complete safeguarding and other referrals where required.

About You

This role is ideal for someone who has a real passion towards helping others to achieve greater independence. You will thrive in a person centred environment with real compassion and a non judgmental attitude, understanding that people face different life experiences and sometimes just need that extra support to get back on their feet. We're looking for someone with a genuine passion and felt purpose to help people, challenge stigma, and make a real difference to people’s lives! You will have:

Understanding of the housing support needs that people with multiple, and complex needs face

Experience of working with people of complex backgrounds and/or a good understanding of the sector

Ability to use, learn and adapt to IT at an intermediate level, including Microsoft and other software programs

Ability and willingness to show flexibility of working patterns, responding to the needs of the service and residents

Understanding and/or practical knowledge of the social and societal marginalisation that can be attached to people with complex needs

Alignment with our values of Ambition, Empowerment, Inclusivity, and Transparency

Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.

What we Offer

25 days (Full time equivalent) annual leave, increasing with the length of service

Employer Pension Contribution

Eligibility to register with Blue Light Discount Card

Access to discounted tickets for music events, shows, sports and more

Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing at work

Training and Development, including access to courses, upskilling, and progression plans

Employee Assistance Programme, including counselling

Life Assurance Scheme

Cycle-to-work scheme

Annual Staff Awards

EDI Ambassador programme

About Social Interest Group (SIG)

SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings, probation settings, and hospitals. We do so across London, Brighton, Bedfordshire, Luton, Kent and Liverpool. Our goal is to transform lives through empowering change.

We believe good care and support improves lives with the vision to create healthier, safer, and more inclusive communities. Join us on our mission to empower independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital, and off the streets.
Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group.

Additional Information

Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.

Please note that as part of our process, we complete an enhanced DBS check, some roles may require further vetting. We encourage applicants from all backgrounds. If you have any questions regarding this, please contact us on the details below.

For Recruitment related enquiries, or if you need support with making your application for example due to learning needs or a disability, please email recruitment@socialinterestgroup.org.uk or call our central office on 020 3668 9270 to request a call back. Please note that this will take you through to our Central Administration team, who will then communicate your enquiry with us and we will arrange to call you back.

Unfortunately, we are unable to provide sponsorship, please ensure you have full right to work in the UK prior to applying to our positions.

View Apply Now

Night Link Worker

HOMELESS LINK

Liverpool

Full-time

2nd January 2026

Night Link Worker Homeless Service

Job Reference: 00004488-1

Date Posted: 19 December 2025

Recruiter: YMCA Together

Location: Liverpool

Salary: £25,290.72

Role: Frontline jobs

Job type: Permanent

Work hours: Full Time

Job Description

Night Link Worker

Location: Homeless service

Salary: £25,290.72 per annum

Hours: 8 pm-8 am 4 on 4 off on a rolling rota

Job Type: Permanent/Fixed Term

Shortlisting: 5th January

Interview: 8th January

Applications close: 2 January 2026

Why this role would be great for you

Night Link Worker at YMCA Together, you will naturally be an empathetic and caring person wanting to provide unconditional support for those experiencing homelessness and who may have addiction issues / mental ill health and other issues. Your role as a Night Link Worker will be to create a safe environment that empowers residents to make positive changes in their lives.

What your week may look like:

· To work as part of the Night Link Worker Team

· To provide accommodation-based support to people within a psychologically informed environment that is underpinned by a trauma-informed care approach on waking night shifts

· Assist with welfare & room checks and support residents in the management of their room and relationships with others, and report any health and safety issues

· Assist the Support Worker with new resident welcome as required into the service, which may include HB applications and risk assessments of residents

· Motivate and support residents so they realise their goals whilst meeting them where they are at

· Encourage involvement and participation amongst residents in the running and shaping of the service.

· To conduct Mainstay assessments, if and where needed

· To maintain and update residents’ electronic records and rent payments on the YMCA internal Housing Management System (DAVE)

· Provide clear and accurate information in respect of all residents in line with agreed procedures, such as daily handovers, ensuring that appropriate information is communicated with the support team

What can we offer you

Working with YMCA Together comes with a whole host of benefits. We hope that people will find deep personal fulfilment and purpose by working alongside people in our services. Our teams are compassionate and supportive, fostering a strong sense of community. With opportunities for professional growth, the YMCA together offers training to support your role and personal development. For a full list of benefits, see here: Careers Page | YMCA Together

The skills we are looking for

§ EXPERIENCE– Ideally, you will have a background of working within a charity, community project and may have previous involvement in the homelessness sector. You will know about supporting people with challenging and complex behaviours, including substance misuse and Mental Health, within a 24-hour residential support service

§ KNOWLEDGE – A basic understanding of relevant and appropriate legislation, including welfare benefits and housing law. An understanding of health and safety requirements in the workplace

§ COMMUNICATION – Excellent communication, fostering a respectful, collaborative and professional approach to the people who you work alongside, always ensuring confidentiality

§ EMPATHY and RESPECT – The ability to empower people to make positive changes, showing empathy whilst maintaining professional boundaries

§ COMMITMENT – The ability to work in an innovative and solutions-focused way, including reflecting and learning as you go, and a willingness to flex and adapt approaches as needed

§ ORGANISATION – Strong time management and the ability to manage to prioritise tasks

§ COMPUTER LITERACY – You will be IT literate and have experience working with multiple software programs such as Microsoft Office and Outlook.

What is a nice-to-have

· NVQ/L2 in Health and Social Care or equivalent

· Experience of working within a psychologically informed working environment

· Knowledge of housing management and IT databases

· Awareness of benefits and how they work, including Universal Credit and other welfare systems

Even if you don’t feel that you have all of the relevant skills and “nice to haves” we would still like to hear from you and invite you to fill out our application form.

YMCA Together is an equal opportunity employer, values diversity and is strongly committed to providing equal employment opportunities for all employees and all applicants for employment. We welcome and encourage applications from everyone, regardless of age, disability, gender, ethnicity, religion and sexual orientation.

View Apply Now

Homeless Service Manager

HOMELESS LINK

Liverpool

Full-time

2nd January 2026

Homeless Service Manager

Job Reference: 00004483-1

Date Posted: 19 December 2025

Recruiter: YMCA Together

Location: Liverpool

Salary: £36,045

Role: Frontline jobs

Job type: Permanent

Work hours: Full Time

Job Description

Homeless Service Manager

Location: Homeless Service

Salary: £36,045 per annum with the possibility of an on-call allowance of 5%

Hours: 37.5 hours per week -currently working 9-5 Monday to Friday

Job Type: Permanent/Fixed Term

Shortlisting: 5th January

Interview: 8th January

Applications close: 2 January 2026

Why this role would be great for you

The Service Manager is responsible for the effective operational management of a complex needs service that supports clients facing homelessness, addiction, and past trauma. In this role, you will manage a team that delivers trauma-informed services in line with the values of YMCA Together.

The post holder will ensure that front-line staff are supported and that the service meets its key performance indicators (KPIs). This involves overseeing all aspects of the service, including the distribution of caseloads, line management of staff, and communication with partner agencies and commissioners.

What your week may look like

• Supporting and training staff so that they can ensure that all residents accessing the service are receiving excellent trauma-informed service

• Co-ordinate and maintain oversight of caseloads and ensure that skill sets and needs are matched appropriately across the team.

• Ensuring that you communicate with the wider YMCA Management team and partner agencies, ensuring good communication with the commissioner

• Scheduling supervisions, support, and directing your staff to make appropriate and informed decisions around our clients’ support and accommodation.

• Taking part in wider management meetings across the organization and supporting your colleagues in the leadership team

• Compiling monthly reports on KPI’s

• To give informed opinions and make recommendations regarding support, housing, and HR issues that impact the service, service users and the staff team.

• To make recommendations to the Head of Homeless Services on the development of the service, which involves any financial commitments or alterations to service delivery.

• Attend and meaningfully contribute to weekly communication meetings with the Homeless Operational Lead and OLT, submitting reports on request

What can we offer you

Working with YMCA Together comes will a whole host of benefits. We hope that people will find deep personal fulfilment and purpose by working with alongside people in our services.

Our teams are compassionate and supportive, fostering a strong sense of community. With opportunities for professional growth, YMCA together offers training to support your role and personal development. For a full list of benefits see here: Careers Page | YMCA Together

The skills we are looking for

· EXPERIENCE– Ideally, you will have a background of working within a charity, community project and/or previous management roles in the supported housing sector.

· KNOWLEDGE – A basic understanding of relevant and appropriate legislation, including welfare benefits and housing law and an understanding of benefit maximisation and navigating Property pool plus

· COMMUNICATION – Excellent communication, fostering a respectful, collaborative and professional approach to the people who you work alongside, ensuring confidentiality at all time

· EMPATHY and RESPECT – The ability to empower staff teams to deliver the best support to their client group and to make positive changes, showing empathy whilst maintaining professional boundaries

· COMMITMENT – The ability to work in an innovative and solutions-focused way, including reflecting and learning as you go, and a willingness to flex and adapt approaches as needed

· ORGANISATION – Strong time management and the ability to manage to prioritise tasks

· COMPUTER LITERACY – You will be IT literate and have experience of working with multiple software programs such as Microsoft Office and Outlook.

What is a nice-to-have

· NVQ/L2 in Health and Social Care or equivalent

· Experience of working within a psychologically informed working environment

· Knowledge of housing management and IT databases

· Leadership experience

· Understanding of financial obligations of managing a service

Even if you don’t feel that you have all of the relevant skills and “nice to haves” we would still like to hear from you and invite you to fill out our application form.

YMCA Together is an equal opportunity employer, values diversity and is strongly committed to providing equal employment opportunities for all employees and all applicants for employment. We welcome and encourage applications from everyone, regardless of age, disability, gender, ethnicity, religion and sexual orientation

HOMELESS LINK

111 roles available

Support & Progression Volunteer, Owlet Grange, Bradford

Job Description

Team Leader Homeless Service

Job Description

Support and Progression Volunteer, Barnsley

Job Description

Support Worker

Job Description

Gym Volunteer, Coates Street, Bradford

Job Description

Audit, Compliance and Safety Officer

Job Description

Support and Progression Volunteer, Coates Street, Bradford

Job Description

Garden Coordinator

Job Description

Overnight Homeless Shelter Worker - Bank/Casual

Job Description

Night Shelter Manager

Job Description

Gardening Volunteer, Sunderland

Job Description

Housing Advice & Support Team – Case Worker

Job Description

Independent Living Skills Volunteer, Owlet Grange, Bradford

Job Description

Deputy Service Manager

Job Description

Finance Officer

Job Description

Trustee

Job Description

What is SHARP?

What will you be doing?

What are we looking for?

What difference will you make?

Before you apply

Independent Living Skills Volunteer, Aldo House, Bradford

Job Description

Relief Bank - Cleaner

Job Description

Relief Bank - Support and Recovery Worker

Job Description

Night Support Mentor

Job Description

Home and a Job Volunteer, Aldo House, Bradford

Job Description

Home and a Job Volunteer, Owlet Grange, Bradford

Job Description

Overnight Homeless Shelter Worker

Job Description

Project Worker - London (Euston)

Job Description

Night Shelter Manager - Bank/Casual

Job Description

Support & Progression Volunteer, Aldo House, Bradford

Job Description

Volunteer for Homelessness Day Centre

Job Description

Floating Support Worker

Job Description

People and Culture Business Partner – Organisational Change Generalist

Job Description

Complex Needs Support Worker - Housing

Job Description

Volunteer support worker and community researcher

Job Description

Women's Homeless Shelter Worker (Evenings)

Job Description

Service Manager

Job Description

Independent Living Skills, Coates Street, Bradford

Job Description

Deputy Service Manager

Job Description

Rough Sleeper Navigator

Job Description

Support Mentor