Do you have a passion for working in the heart of your local community and are driven by making a difference? Then Citizens Advice Mid Mercia is the organisation for you .
Our free and independent advice helps people solve problems in a confidential and impartial manner. Whatever the problem, we won’t turn people away. We make a difference. Our trusted brand and the quality of our research mean we make a real impact on behalf of the people who rely on us.
We are looking for a full-time Deputy Supervisor (Housing & Debt) to join our Legal.
apply here: https://www.citizensadvicemidmercia.org.uk/vacancies/camm-application-form/
You will support the Legal Services Manager in delivering the Legal Aid HLPAS, standard contracts, and the Telephone Advice Service (TAS). You will also assist other team Supervisors by providing advice, guidance, and undertaking delegated supervisory responsibilities. In addition, you will help oversee the development and delivery of the HLPAS, standard contracts, and TAS, including supervising and assisting staff, and acting on behalf of clients in housing and debt matters.
We are looking for someone who:
- Has excellent communication skills
- Can manage own time effectively with a keen eye for detail
- Can complete tasks to the highest quality
- Can monitor and maintain own standards ensuring work is accurate
- Has 18 months experience of housing and/or housing debt law
Responsibilities / Key Tasks:
- To assist the Legal Services Manager and team Supervisors with the supervision of a team of caseworkers and administration staff to ensure the delivery of all services operating within the core hours and in accordance with the KPI targets
- Advise and act on behalf of clients for housing / debt matters from instruction through to completion
- To support with telephone advice where needed
- To assist the face-to-face team if and where required including represent clients in the County Court including court duty for possession cases
- Build and maintain a caseload of housing matters, funded by both Legal Aid and privately where required
What we offer in return:
- 28 days entitlement bank holidays pro-rataplus
- Opportunities for further training and continuous professional development
- Internal progression opportunities
- Supportive environment
- Remote/flexible working opportunities, subject to management approval
- Paid DBS application, where applicable
- 5% pension contributions
- 3 month’s full contractual pay for maternity, upon meeting qualifying criteria
We value the health & wellbeing of our teams, and this is very important to us. As such, we offer time out breaks and Telus Health Employee Assistance Programme for all staff and volunteers.
The essentials
- Salary: £29,329 to £31,122 depending on experience
- Hours: 40 hours per week
- Location: Hybrid Working –a few days per week from one of our offices, a few days from home depending on service needs
- Contract: fixed-term until 31 Aug 2028
Please visit our website to find the full Job Description and Person Specifications for this role and a helpful Candidate Guide on our recruitment process – https://www.citizensadvicemidmercia.org.uk/vacancies
To apply – applications only via our website:
https://www.citizensadvicemidmercia.org.uk/vacancies/camm-application-form/
Closing Date: when a suitable candidate is found
Start date: ASAP but no later than 1st December 2025
Thank you for your interest in our vacancy. The above role is advertised on a rolling recruitment basis. We reserve the right to close the advert once a suitable candidate has been appointed. If you do not hear back from us within 15 working days, please assume that your application has been unsuccessful on this occasion. Please do not be discouraged from applying for other positions within our organisation.
We are a Disability Confident Employer
Citizens Advice Mid Mercia are an accredited (Level 1) Disability Confident employer, and values diversity and promotes equality. We encourage and welcome applications from suitably skilled candidates from all backgrounds. We follow the social model of disability which believes that it is the barriers created by society which disable people. We will use reasonable adjustments wherever possible to remove those barriers.
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Please see information below regarding our latest vacancy.
Manage Cookie Consent
To provide the best experiences, we use technologies like cookies to store and/or access device information. Consenting to these technologies will allow us to process data such as browsing behaviour or unique IDs on this site. Not consenting or withdrawing consent, may adversely affect certain features and functions.
The technical storage or access is strictly necessary for the legitimate purpose of enabling the use of a specific service explicitly requested by the subscriber or user, or for the sole purpose of carrying out the transmission of a communication over an electronic communications network.
The technical storage or access is necessary for the legitimate purpose of storing preferences that are not requested by the subscriber or user.
The technical storage or access that is used exclusively for statistical purposes. The technical storage or access that is used exclusively for anonymous statistical purposes. Without a subpoena, voluntary compliance on the part of your Internet Service Provider, or additional records from a third party, information stored or retrieved for this purpose alone cannot usually be used to identify you.
The technical storage or access is required to create user profiles to send advertising, or to track the user on a website or across several websites for similar marketing purposes.
Please see information below regarding our latest vacancy.
We have a vacancy for an explicit lived experience role within the West Midlands Provider Collaborative team. We are mindful that such roles are quite unique and therefore we are trying to ensure everyone who may be interested has the opportunity to apply.
Excitingly we currently have a vacancy for a Senior Carer Co-production and Engagement Facilitator for 22.5 hours a week (0.6 WTE).
This post is specifically aimed at someone who has personal lived experience of caring for or supporting a friend, family member or loved one during their time accessing adult mental health services.
You can find out more about the role by visiting this link:
I have attached a poster we are using to advertise the role, please do consider getting this printed off and displaying it in any waiting rooms or community venues you feel relevant.
We also have an online information session taking place on Monday 13th October, 6-7pm. We kindly ask if you would like to attend the information session you register your interest using the link below.
Please do share this email with anyone you think may be interested or within any networks you are a part of and feel free to get in touch should you have any questions. supported@mpft.nhs.uk
Looking for a flexible, paid role at the heart of your community?
Burntwood Memorial Community Association (BMCA) is seeking a dependable Caretaker to support the smooth running of our building and its events. Tahis is a key role ensuring our community hub remains a secure and welcoming space.
Your Role Will Involve:
- Opening and closing the building for functions.
- Setting up furniture for events if required.
- Being a friendly point of contact for building users.
- Carrying out basic maintenance and security checks.
This part-time position requires around 6 hours a week, primarily on evenings and weekends, making it ideal for someone self-motivated and living locally.
If you are reliable, practical, and keen to support a vital local venue, we would love to hear from you.
Email: info@burntwoodinstitute.org
Staffordshire
Fixed term until March 2027
37 hours per week
£27,000 per annum
Office bases available in Stafford, Lichfield or Newcastle, with travel and partial home working.
Would you like to be part of a dynamic, award-winning, local charity that helps communities to thrive?
Could you… share your knowledge and skills, to integrate Staffordshire’s Connect to Work programme into the Voluntary & Community Sector, Primary Care and other healthcare settings, to enhance referrals and support those with long term health conditions to access work.
You will benefit from experience of …. building relationships and partnership working across multiple sectors, excellent communication and networking skills.
However, we are more interested in your passion and energy to make a difference, as full training will be provided.
Support Staffordshire is working hard to become more inclusive of the communities we serve, and as such is especially keen to hear from applicants with protected characteristics and lived experience, that bring knowledge, skills and experience.
We welcome an informal conversation in the first instance; please contact Alison Holmes on alison.holmes@supportstaffordshire.org.uk.
In order to be considered for this position, you will need to complete an Application Form and Equity, Diversity and Inclusion Monitoring Form. These can be found in the link below, along with the job description and person specification.
The person appointed will require,
Proof of right to work in the UK
Two satisfactory references
Closing date: 9am Wednesday 7 th January 2026
Interview date: Wednesday 14 th January & Friday 16th January 2026
(Interview travel expenses can be paid on completion of an expenses claim form and providing your bank details)