THAMES VALLEY PARTNERSHIP

Job Description

Caseworker – Mentor Supervisor

New Leaf Young People Mentoring Project

Salary:  £30,000 FTE (£28,000 trainee)
Location: Thames Valley with ability to travel
Hours: 22.5 (3 days) a week
Contract: Permanent

Hope After Harm is an established, registered charity, delivering a range of

support services to those who are vulnerable or at risk of exclusion.  We work to

develop long-term solutions to the issues of crime and social exclusion.  We aim

to influence policy and share good practice at a practical and strategic level. We

have a proven track record of service delivery across Thames Valley and beyond,

supporting those whose lives are impacted by crime: victims of crime, offenders

and their families.

This three-year project, funded through the Big Lottery, aims to improve life

chances, personal resilience and wellbeing of young people who are at risk of

getting involved in the criminal justice system through mentoring support

delivered by Volunteer Mentors. The project also includes a restorative justice

element and delivers RJ Interventions in a school setting.

We  are  looking  for  a  case  worker  who  has  previous  experience  of  working  with
young  people  to  achieve  their  goals  as  well  as  managing  volunteers.  The  post
holder will provide initial mentoring support to young people then matching them
with a volunteer mentor. Key to the role is providing supervision and support to the
volunteer  mentors  as  well  as  knowledge  of  restorative  justice  and  an  ability  to
promote the service with a wide range of stakeholders.   You will be responsible for
overseeing and monitoring the case management system, ensuring prompt and
efficient transfer of information, keeping good lines of communication open and
ensuring    the  efficient  working  and  throughput  of  cases.    You  will    be  handling
sensitive and  personal information on the clients we support, therefore ensuring
confidentiality and security of information at all times is paramount.

Role:

  Manage referrals to the project by liaising with referrer and meet with

young people so as to introduce the service and carry out needs

assessments using the Outcome Star tool.

  Provide mentoring support to young people for up to 12 weeks so as to

develop an individual action plan before transitioning to volunteer support



Introduce / match the Volunteer Mentor to the young person based on

client needs

  Manage, support and supervise all volunteer mentors through six weekly

supervision meetings ensuring compliance with policy and procedures as

well as assist them in case management.

  Carry out regular reviews of Mentor: Mentee relationship and action plans.
  Assist in recruitment and training of volunteer mentors
  Actively promote the project with potential referrers to increase

understanding of the benefits of mentoring support.

  Actively  promote  the  project  with  the  local  business  community  so  as  to

recruit mentor’s support.

  Work collaboratively with the other Projects.
  Support delivery of a robust and consistent volunteer recruitment procedure.
  Training: ensuring all volunteers are kept up to date with training elements

such as Safeguarding and GDPR.

Personal Specification

Skills, Knowledge and Abilities

Essential

  Strong interpersonal skills to deal with a diverse range of people.
  An understanding of GDPR and ability to handle confidential matters.
  Excellent organisational skills and time management.
  Case worker experience including completing needs assessments, carrying

out risk assessments and developing action plans

  Experience of managing staff or volunteers
  Knowledge of Restorative Justice.



IT  Knowledge,  Microsoft  Professional  and  ability  to  use  case  management

systems

  Own Vehicle and the ability to travel locally.
  The capacity to motivate and inspire others.
  Passion for the delivery of excellent service.
  Maintain Databases and handle all administration duties.
  Team Player

Desirable

    Restorative Justice Practitioner

For this role, you will also need:
 The ability to travel within Thames Valley and occasionally outside of.
 To be free from any criminal conviction which would conflict with the responsibilities of
the post; you will be required to have a DBS Enhanced disclosure or a portable DBS
  To  be  able  to  deal  with  all  information  on  a  confidential  basis  and  understand  data
protection requirements.
 To have Citizenship of the UK, or have entitlement to work in the UK

Thames Valley Partnership trading as Hope After Harm is an equal opportunities
employer; the aim of our policy is to ensure no job applicant, employee or worker
is discriminated against either directly or indirectly on the grounds of race, colour,
ethnic  or  national  origin,  religious  belief,  sex,  marital  status,  sexual  orientation,
gender reassignment, age or disability. We do not disbar applicants with criminal
convictions and are mindful of the requirements of the Rehabilitation of Offenders
Act, 1974.