Group and Visitor Engagement Coordinator

Posting Details

Job Details

Description

Department:                Plaza Activities

SUMMARY

The Christian Science Plaza is a treasured destination for Church members, neighbors, local college students, and visiting tourists. The aim of the Plaza Activities Department (PA) is to offer each guest a thought-changing experience that inspires hope through the “How Do You See the World?” exhibits, tours, programs, research and reference services, signage, marketing activities, web content, and events.

This position is hospitality-focused and necessitates the incumbent being a warm and inclusive host to the group of guests. This position handles the coordination of group tour development, booking, and scheduling for the Plaza, which includes the “How Do You See the World?” exhibits and tours of The Mother Church. This position works with teams, from the inception of an event or initiative to the surveying and reporting of each effort. The incumbent is a member of the Operations and Communications (OpsCom) scrum team and a subject matter expert on Visitor Experience, “How Do You See the World?” exhibits, and Youth/Community/Group engagement. This role is a key collaborator with the PA management team (PAMT) and works directly with Plaza staff to facilitate and execute successful group visitation.

ESSENTIAL DUTIES & RESPONSIBILITIES

Under the direction of the Assistant Manager, Operations & Communications, this position’s primary responsibilities are to facilitate Plaza group tour coordination before, during, and after their visit, for and arrange successful group tours and visitor experiences to the Plaza, and to complete other operations, communications projects, and activities as required. The Group Tour Coordinator handles group sales and service, including the maintenance of the database reservation system(s), and is fully versed in the point of sales system(s). The Group Tour Coordinator is in charge of conducting group tours, and when there are multiple groups at a time, other Plaza staff will be assigned to support.

This position makes certain that each group has an optimal experience on the Plaza, from first contact to completion of their visit. The incumbent must be warm, flexible, full of grace and love in their communications, and patient with others and in a diverse range of situations. The incumbent coordinates responding to incoming calls and emails while providing expert customer service. The individual makes group bookings, services existing groups, as well as prepares and distributes group confirmations. The individual ensures that all group information is communicated to visitors as well as colleagues within the organization.

During a group visit, this person works closely with PA’s Hospitality Team to make sure all Group Shepherd and Group Guide positions are filled, is responsible for Group Shepherd and Group Guide training, as well as documenting, auditing, and updating procedures. The incumbent is responsible for communicating in advance with hospitality staff to make sure they are informed of all group details and ready to serve the guests with excellence. The incumbent will strive to always give adequate notification to the hospitality staff, typically at least a week in advance, but this is dependent on the group and their specific needs. The incumbent will, in most cases, work alongside PA staff and will role model customer service and strong group communication and leadership.

This person maintains an efficient and effective reservation system for Plaza tours and visits, and pre-registration for programs. The incumbent works closely with other team members to provide a positive experience for visitors; collaborates to create new tour/exhibit experiences; and increases tour attendance through outreach, building and maintaining partnerships, and contributing to Plaza marketing efforts.

PA Administrative team member (35%)

• Subject matter expert for group tour management and visitor engagement.
• Operations support.
• Communications support and backup.
• OpsCom & Hospitality Scrum Master backup
• Plaza Activities staff trainer.

Group Communications (50%)

• Interacts personally with groups on-site and serves as their primary contact during their visit.
• Manages group coordination to the Plaza.
• Registers groups for workshops and programs as needed.
• Ensures all public-facing information/listings for groups and field trips are accurate.
• Builds effective cross-promotion of Plaza activities, programming, tours, etc. to group leaders.
• Develops and maintains key relationships/partnerships with Boston’s business, education, tourism, and cultural communities (e.g. Boston Attractions Group, Boston Public Library, Massachusetts Teachers Association, etc.).
• In collaboration with Promotion & Design Services Group (P&DSG):
  • Recommends an annual group promotional plan (advertising, trade shows, etc.) for “How Do You See the World?” exhibits, including the Mapparium program, and Mother Church tours, that build awareness and attendance.
  • ensures that messaging is supportive of, and consistent with, the Plaza’s mission, branding, and marketing strategies

Visitor Engagement (10%)

• Surveys Plaza groups to better understand the expectations of our audiences.
• Reports on visitor and group engagement.
• Assists with content development and engagement strategies.
• Works with Church Activities to develop an annual TMC intern engagement plan.
• Engages with the Committee on Publication to support visits from journalists or other faith-based visitors.
• Engages with the TFCCS Community Liaison to understand and communicate about the visitors being served in that capacity.

Other Duties (5%)

• Delegates work to OpsCom team members who support group coordination and visitor engagement.
• Learns continually about the history and significance of Mary Baker Eddy’s life and the Christian Science movement.
• Learns about other religions and religious sites.
• Attends trade shows and conferences across the U.S. and Canada as needed.
• Assists with other tasks as assigned.

STAFF MANAGEMENT AND JOB CONTACTS

Reporting Relationships

Supervisor:             Assistant Manager, Plaza Activities: Operations & Communications

Supervises: none

Regular Contacts  

PA Management Team and staff, “How Do You See the World?” Exhibit Manager, The Mary Baker Eddy Library, Promotion & Design Services Group, the Clerk’s Office, the Committee on Publication office, Church Activities, TFCCS Community Liaison, and the general public.

JOB REQUIREMENTS

Education/Experience

A Bachelor’s degree is required. At least 2 years of experience cultivating and coordinating group tour audiences, providing high levels of customer service, is required.

Knowledge & Skills

• Understand and deeply value TMC, the life and writings of Mary Baker Eddy, and the history of the Christian Science movement.
• Demonstrate commitment to equity, inclusion, and respect for the diversity of visitors and business contacts.
• Have excellent written and verbal communication skills. A working knowledge of marketing, communications, public relations, museum studies, or a related field is preferred.
• Experience working with youth; excellent oral and listening skills, a positive approach to learning, problem solving, and new tasks is preferred.
• Ability to comfortably work in Google (email, calendar, Docs, and Sheets), and Adobe Acrobat.
• Knowledge of workflow management and software, including Scrum, Trello, Salesforce, Slack, and Point of Sales systems.
• Demonstrates inclusion and respect for visitors and business contacts

 

Work Environment

• This position is fulfilled onsite with a five-day in-person work week.
• This position will include serving groups on weekends, and the incumbent should expect to be present at work on one weekend day each week.
• Activities include walking up and down stairs and being on your feet for extended periods of time, carrying items up to 20 pounds comfortably, as well as sitting for long periods in an office environment.
• Works on multiple projects simultaneously in a busy and oftentimes deadline-driven office environment.
• Must be available to work some evenings and holidays as needed.

Christian Science Information

Membership in The Mother Church and Primary Class instruction required.

PLEASE NOTE:

Background check required given potential for direct contact with children.

In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire. 

Qualifications

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

Corrective Activities Administrative Assistant, Committee on Publication - New

Posting Details

Job Details

Description

Department:          Committees on Publication

SUMMARYThis position provides metaphysical and administrative support to the Manager’s office of the Committees on Publication as it carries out the work of the Christian Science Committee on Publication, according to Article XXXIII of the Manual of The Mother Church. This position works most closely with the “Committee and Field Support” and “Editorial Activities” functions of the office, and handles administrative projects and tasks that support the activities of Committees on Publication worldwide.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Under the direction of the Committee and Field Support Manager and Editorial Activities Manager, the Corrective Activities Administrative Assistant will actively work with both the Committee and Field Support (generally 50%) and Editorial Activities (generally 50%) teams to perform administrative and other support tasks, including:

• Praying specifically for healing of impositions and in support of essential activities in which the office and Committees in the field are engaged;
• Coordinating translation and interpreting needs for staff with the Office of Language Services or other services;
• Supporting record filing needs, including assisting with online records database;
• Supporting updates to the internal Committee Resource Center website;
• Coordinating with the Office of Chief Information Officer (OCIO) as needed;
• Supporting needs related to meetings with Committees on Publication — individual, group, and worldwide;
• Performing other administrative duties as needed and requested.

Duties specific to supporting the Committee and Field Support function:

• Reviewing and managing correspondence coming into the ComSupport email inbox, in coordination with other staff;
• Attending and supporting daily meetings (Monday through Thursday), where incoming Committee and Field Support requests, tasks, and correspondence are reviewed;
• Supporting various projects related to, and questions from, Committees on Publication, such as Committees’ communication with and support for church members in their respective jurisdictions (newsletters, branch church talks, member correspondence, etc.), questions related to the management and administration of Committees’ local offices, and other items;
• Helping to ensure the Manager’s office is staying in close contact with all Committees worldwide;
• Supporting the annual appointment process of Committees on Publication worldwide by tracking, coordinating, and communicating with staff and appointing Readers worldwide;
• Helping to respond to and support a variety of needs and questions that Committees reach out to our office about, including those related to technology and office administration;
• Preparing and helping to distribute communications to Committees, such as bulletins, in multiple languages.

Duties specific to supporting the Editorial Activities function:

• Reviewing and managing correspondence coming into the ComEditorial email inbox, in coordination with other staff;
• Attending and supporting daily meetings (Monday through Thursday), where incoming editorial requests, tasks, and correspondence are reviewed, as well as weekly meetings where media mentions and corrective opportunities are considered;
• Identifying items for discussion in the daily Editorial Activities team meetings;
• Supporting workflow processes for Editorial Activities, including tracking and organizing inquiries and correctives as directed;
• Compiling completed corrective items into a document for the Board contact and into M-Files;
• Inputting research, reference, and historical items into M-Files;
• Assisting with research as needed to support corrective responses by the Editorial Activities team;
• Drafting content appropriate for the Committee on Publication’s own internal needs, as called upon;
• Assisting with other projects as assigned.

STAFF MANAGEMENT AND JOB CONTACTS

Reporting RelationshipsDirect report to the Committee and Field Support Manager, with dotted line reporting relationship to the Editorial Activities Manager

Supervises: None

Regular ContactsCommittee on Publication staff, Committees worldwide.

JOB REQUIREMENTS

Engagement with Christian ScienceMembership in The Mother Church required, and Primary Class instruction preferred.

Education/ExperienceBachelor’s degree and two to three years work experience preferred.

Knowledge/Skills
Strong metaphysical foundation and a clear understanding of the importance of confidentiality in this work. Ability to work as a team member as well as independently, within different cultures and environments; effective management of projects and processes; anticipates needs; identifies creative solutions; communications skills, both oral and written; organized; detail- and deadline-oriented; self-motivated; adaptable and flexible. Language skills are helpful. Knowledge of the purpose and role of the Committee office as established in the Manual of The Mother Church.

Technology SkillsGoogle Suite. Video conferencing software (Zoom). Social media and Wordpress familiarity are helpful. Ability to adapt quickly to new technologies.

Work EnvironmentBrings an atmosphere of spiritual sense, humility, collegiality, industriousness, calm, and joy to the office. This position regularly works in an office environment at The Mother Church in Boston, MA.

In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire.

Qualifications

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

Junior Application Systems Analyst

Posting Details

Job Details

Description

SUMMARY

The Junior Application Systems Analyst will assist the Enterprise Solutions Services Applications Team with managing and optimizing the enterprise applications used to support activity across the Church. The position will be responsible for ongoing administrative tasks, such as user management and the working and closing of support requests. The position will also serve as a member of the Applications Team on projects. On these projects, this position will work with this team and have an opportunity to serve/support all elements of the project process.

ESSENTIAL DUTIES AND RESPONSIBILITIES

 Support Ongoing Administration

• Maintain user roles and permissions with the support and guidance of fellow Applications Team members
• Provide day-to-day end-user support with the support and guidance of fellow Applications Team members
• Build and maintain reports and customer views to support business needs with the support and guidance of fellow Applications Team members

Support Project Activity

• Support fellow Applications Team members with project activity including gathering requirements and writing user stories
• Design and implement a solution to meet desired project outcomes with the support and guidance of fellow Applications Team members

Support Administration

• Perform maintenance of existing, and drafting of new application documentation to support the Applications Team and the organization
• Update work tracking tools ​and​ ​other​ ​administrative tasks

STAFF MANAGEMENT AND JOB CONTACTS

STAFF MANAGEMENT AND JOB CONTACTS

Reporting RelationshipsSupervisor:  Enterprise Application Engineering Manager

Regular Contacts This​ ​position​ ​has​​ ​​regular​​ ​contact​ ​with​ fellow ​TFCCS​ ​employees,​ ​TFCCS​ ​service​ departments, Engineering peers,​ ​the​ Service ​Desk, Department​ ​Managers,​ ​and​ ​the Enterprise Portfolio​ ​Project​ ​Management​ ​Office.

 
JOB REQUIREMENTS

Education/Experience
Bachelor's degree or equivalent experience

Knowledge/SkillsThe incumbent should have excellent written and verbal communication skills and the ability to communicate with all levels within the organization in a collaborative way. They should have an ability to collaborate and build appropriate relationships with all levels of the organization, creating an environment of mutual trust through open communication and feedback. Experience with business applications and database management is preferred.

Technology Skills

• Proficient with Google Suite and/or Microsoft Office Products is required
• An understanding of a programing language like SQL or HTML is preferred
• Experience with business applications and enterprise applications is preferred
• A practiced understanding of the purpose and activity of database management is preferred

Work EnvironmentThis position is based in Boston and regularly works in an office environment.

Christian Science InformationMembership in The Mother Church required; Primary Class instruction preferred.

In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire. 

Qualifications

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

Future Opportunity – Writers & Editors (Christian Science Monitor)

Posting Details

Job Details

Description

We welcome Christian Scientists who feel inspired to contribute to the Monitor’s mission "... to spread undivided the Science that operates unspent." (Miscellany, p. 353:16). While we may not have a current opening, we’d love to get to know you if you’re interested in bringing your skills in reporting, writing or editing to this important work.

Qualifications

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

Database Cleanup Analyst, Legal Records Specialist

Posting Details

Job Details

Description

SUMMARYThe Database Clean Up Analyst - Legal Records Specialist reviews all legacy “‘work in progress’ database records” documents in the M-Files enterprise content management system to ensure the proper description, classification, and management of the legal department’s legacy business records and the destruction of redundant, obsolete, and trivial documents. This is a project-based, full-time position, expected to last no more than two years.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Evaluates documents against established retention schedules to determine whether they are official business records
• Evaluates documents for redundancy and flags them for disposition
• Prepares obsolete documents for destruction in accordance with retention policy and established procedures
• Reclassifies and redescribes business records as needed to ensure their proper management and future accessibility
• Documents decision-making processes to ensure consistency
• Works independently while regularly communicating with record owners about progress and any roadblocks
• Collaborates with colleagues to improve workflows as needed

STAFF MANAGEMENT AND JOB CONTACTS

Reporting Relationships

Supervisor:Manager of Records Management & Special Collections

Supervises:N/A

Regular Contacts: MBEL employees, particularly in Records Management, Special Collections, and Research; system administrators in the Office of the Chief Information Officer. This position will work closely on a daily basis with employees from the Office of the General Counsel.

JOB REQUIREMENTS

Education/Experience

• 2–3 years of experience in records management work or office administration required
• Legal office experience or paralegal training required
• Records management certification, master’s degree in library science, or equivalent work experience preferred

Knowledge/Skills

• Understanding of records management principles, practices, and standards, and how to implement them
• Strong attention to detail
• Excellent analytical and organizational skills
• Demonstrated ability to bring order to complex situations
• Finds joy in repetitive tasks with clear outcomes
• Ability to work well autonomously, taking responsibility for goals, deliverables, and results
• Effective oral and written communication skills, including an ability to adapt to different communication styles
• Demonstrated ability to ask questions that clarify assignments, scope projects, and ensure a comprehensive understanding of goals
• Trustworthiness and reliability in handling confidential and sensitive information

  Technology Skills

• Ability to quickly learn unfamiliar computer systems and database software required
• Familiarity with Microsoft Office suite and Google Drive required
• Familiarity with content management systems/databases preferred, including adding and searching on metadata

Work EnvironmentThis position works in the Boston office with an opportunity for a hybrid work schedule.

Engagement with Christian ScienceThe First Church of Christ, Scientist, welcomes all candidates, including Christian Scientists.

In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire. 

Qualifications

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

Payroll Administrator

Posting Details

Job Details

Description

Department:                Treasurer’s Office                                                         

SUMMARY  

The Payroll Administrator works with a team of engaged professionals supporting the diverse activities of a worldwide Church with a mission to bless humanity. This position is an integral part of the Church’s Benefits and Payroll team responsible for the timely and accurate processing of U.S. and global payrolls ensuring compliance with federal and state regulations, national and provincial regulations for other countries, as well as company policies and practices. This position also serves as an important resource for employees on all payroll matters. Our organization values each of its employees and the person in this role will bring excellent communication skills and a customer service ability to support our world-wide employees. This position is required to maintain complete confidentiality of all information, data and systems and ensures HR policies regarding pay are implemented correctly.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Processes U.S. and global payrolls for the entire organization
  • Maintains employee master files (electronic and paper), including updating payroll records, and reviewing payroll changes.
  • Sets up new U.S. and global employee payroll files, researching U.S. state and local or national regulations for compliance, in collaboration with HR and OGC.
  • Processes and audits bi-weekly multistate payroll, as well as monthly global employee payrolls including time and attendance, direct deposits, etc. Manages all other types of pay requests (manual checks, honorariums, translation pay, etc.) from other departments in a timely and accurate manner.
  • Sets up and maintains special (garnishments etc.) and regular withholding (taxes, etc.) and other deductions including applicable benefit deductions.
  • Ensures accuracy and compliance with local, state and federal tax regulations as well as nationally mandated deductions (national pension, national health, etc.) for other countries where applicable and for internal policies.
  • Performs quarterly and annual state tax filings as required; provides payroll-related reporting.
  • Reconciles payroll and retirement / national pension registers for each payroll and transfers to external administrators.
  • Monitors and researches all bank transactions.
  • Researches and implements new state and local tax location registrations for payroll withholdings. Performs quarterly and annual state tax filings as required for unemployment or special state required programs; provides payroll-related reporting to Accounting.
• Communicates with payroll providers, third party vendors and employees to research and resolve payroll issues in a timely manner.
  • Researches and resolves problems using HRIS and third party systems (UKG, ADP, PlanSource, TIAA), analyzes unexpected results for process flaws; performs scheduled activities; recommends solutions or alternate methods to meet requirements and client needs.
  • Maintains and supports a variety of reports or queries utilizing appropriate reporting tools. Helps maintain data integrity in systems (i.e. enrollment, billing, status changes, etc) by running queries and analyzing data.
• Trains employees and managers on new processes and functionality in the payroll system (UKG) and benefits system (PlanSource) including the following:
  • Timesheet entry and approval
  • PTO entry and approval
  • Entering or changing benefits for new employees or life events
  • Assists employees during Open Enrollment with entry issues
  • Address changes, banking changes, etc.
• Provides administrative assistance to the department. Assists in internal and external data audits and special projects.
• Works collaboratively in a team oriented environment.

STAFF MANAGEMENT AND JOB CONTACTS

Reporting Relationships

Supervisor: Benefits and Payroll Manager

Supervises: none

Regular Contacts

This position has regular contact with employees, department managers, external vendors, and benefit brokers.

JOB REQUIREMENTS

Education/Experience

Bachelor’s degree in Accounting or Finance, certification in payroll administration or 3-5 years equivalent work experience in payroll.

Knowledge/Skills

Strong numerical aptitude and attention to detail.

Technology Skills

Knowledge of Payroll software systems is required.

Microsoft Office (Word, Excel, Powerpoint) skills are required.

Work Environment

This position regularly works in an office environment at The Mother Church in Boston, MA.

Christian Science Information

Membership in The Mother Church preferred.

Background Checks

This position is required to complete a background check to be hired and annual background checks thereafter.

In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire. 

Qualifications

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

The Mother Church Reading Room Associate Librarian - Evenings and Weekends (less than 20 hr/week)

Posting Details

Job Details

Description

Department:                The Mother Church Reading Rooms              

SUMMARY

The Mother Church Reading Room is a vibrant spiritual oasis in the city of Boston for neighbors, local college students, Church members and visiting tourists. Working as part of a dedicated team, an Associate Librarian offers a warm welcome to each visitor, ensuring their needs have been met with professionalism, spiritual discernment and care.

The Reading Room affords daily opportunities to answer questions about Christian Science and help visitors find the resource that best meets their needs. These interactions require spiritual discernment, wisdom, and love. Developing and maintaining expert knowledge of the products that are published or sold by the Christian Science Publishing Society—and recommending them to meet specific needs—is an essential part of the job. It is equally important to contribute to an uplifting environment of healing and spiritual discovery.

The responsibilities of an Associate Librarian in The Mother Church Reading Room go well beyond the role of a traditional librarian. Church founder Mary Baker Eddy took great care in the selection of The Mother Church Reading Room Librarian. She describes the ideal candidate in the Church Manual: “He or she shall have no bad habits, shall have had experience in the Field, shall be well educated, and a devout Christian Scientist” (Man. 63). Mrs. Eddy also describes the rule of conduct for any room where the Christian Science textbook is sold: “No idle gossip, no slander, no mischief-making, no evil speaking shall be allowed” (Man. 81). The Librarian and all Associate Librarians are held to this standard of conduct. In support of this healing activity, the Associate Librarian prays for the mission and activity of The Mother Church Reading Room.

ESSENTIAL DUTIES AND RESPONSIBILITIES

In the Reading Room / 75%

The work primarily consists of three parts:

• This position contributes to the healing atmosphere in the Reading Room.
  • Performs metaphysical watches for the Reading Room and its community while on shift.
  • Is able to quickly assess situations and respond with prayer and practical steps to bring solutions that support resolution.
  • Works in tandem with their shift partner to uphold the standards for Reading Room Librarianship—as outlined in the “Librarian” and “Rule of Conduct” by-laws in the Church Manual—thereby blessing our community with a unified and impersonal Librarian experience.
• This position performs the practical aspects of the Reading Room work in an efficient, harmonious, and uplifted manner.
  • Masters the detailed daily procedures of opening and closing the Reading Room, including counting cash, running reports, preparing for visitors, and communicating with our prayer committee.
  • Keeps the Reading Room tidy, welcoming, and accessible for all visitors.
  • Hosts and coordinates events in the Reading Room, including doing the technical setup and facilitating discussions.
  • Learns new technologies/procedures as the Reading Room continues to evolve.
  • Contributes to daily reports when on shift.
• This position is responsible for sales and visitor service/satisfaction in The Mother Church Reading Room.
  • Maintains an expert knowledge of the products that are published or sold by the Christian Science Publishing Society and recommends them to meet specific needs a visitor may have.
  • Has a solid knowledge of the life and work of Mary Baker Eddy.
  • Keeps abreast of current developments in the The Mother Church’s departments and activities, The Mother Church edifice, the How Do You See the World? experience, The Mary Baker Eddy Library, Christian Science Publishing Society publications and other Mother Church programs and communicates current information for visitors and callers.
  • Graciously corrects misconceptions about Christian Science in a wise and Christian manner.
  • Recognizes, supports, and communicates to visitors the unique role of The Mother Church Reading Room.

Professional development, teamwork and projects / 25%

• Reads and responds in a timely manner to emails and voicemails.
• Attends and contributes to weekly staff meetings.
• Keeps abreast of current trends in spirituality, spiritual healing, and church.
• Collaborates with team members on projects that support the Reading Room and Mother Church activities, as determined by the Manager.
• This position may be asked to work on other projects that support the Reading Room, as determined by the Manager/Librarian.

STAFF MANAGEMENT AND JOB CONTACTS

Reporting Relationships

Supervisor: Assistant Manager, with a close working relationship with the entire team.

Regular ContactsEmployees, visitors, neighbors, vendors, professionals.

JOB REQUIREMENTS

Education/Experience

Previous experience in a retail environment and experience in the Christian Science field (i.e., branch church work, field work, etc.), and some experience speaking with the public about Christian Science.

Knowledge/Skills

• Strong interpersonal communication skills.
• Comfortable answering questions about Christian Science and Mary Baker Eddy from the public, and expresses strong spiritual discernment about what’s needed in nuanced interactions.
• Familiarity with public thought and trends, and a willingness to keep abreast of changes in these areas.
• Able to communicate comfortably and respectfully with people of many different belief systems, nationalities, and cultures. Familiarity with the values and core beliefs of other faiths and Christian denominations is highly beneficial.
• Solid knowledge of the products published or sold by the Christian Science Publishing Society, and a desire to learn more.
• Resilient, composed, and able to adapt to changing circumstances and changes of routine.
• Understanding and appreciation for the mission and goals of The Mother Church and how it communicates with various audiences.
• Flexible, persistent, compassionate, and willing to serve in the spirit of doing whatever is necessary.
• Love for others and willing to help visitors and coworkers.
• Team-oriented with initiative, follow-through, and skill at supporting team activities.
• Handles monetary transactions with ease and accuracy, including handling and counting cash.
• Has basic math skills, computer knowledge, and the ability to learn quickly.
• Fluency in more than one language is useful.

Job Requirements

• This position requires regular availability to work on weekends and evenings.
• Able to work a somewhat flexible schedule.
• Love for the prayerfully focused, contemplative nature of the Reading Room, while being ready to help visitors at any moment.

Technology Skills

Strong skills in Google Suite, Zoom, Christian Science Publishing Society electronic products, and the use of the internet. 

Work Environment

Retail/sales environment when working in the Reading Room. Staff meetings are in-person and via Zoom. May also work in an office environment.

Engagement with Christian Science

Membership in The Mother Church required. Primary Class instruction preferred.

In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire.

Qualifications

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

Financial Analyst IV, Treasurer's Office

Posting Details

Job Details

Description

SUMMARY

The Financial Analyst is part of a team of engaged professionals supporting the diverse activities of a worldwide Church with a mission to bless humanity. This position is an integral part of the Church’s Financial Planning and Analysis group focused on organization-wide budgeting, reporting and analysis. This position develops and delivers financial analyses and reports for the Treasurer's Office to governance and client department managers. This position analyzes decisions from a financial standpoint for clients, develops financial models, monitors the budget, and participates in projects. This is a four level job family and incumbents must master the duties and skills of one level in order to move to the next.

Level 1:

• Analysis:Develop analyses that assist managers in understanding their business.
• Reporting:Develop accurate reports and journal entries with direction from management
• Budgeting and Planning:Enter data into planning models and take direction from other analysts to assist in other aspects of this process
• Business Support:Provide guidance to department admin staff for the proper accounting of various purchasing, payment or ledger transactions to correlate to TMC budgets.

Level 2:

• Analysis:Design business models and develop analyses as requested by the business or financial management.
• Reporting:Develop accurate reports and identify trends and issues and escalate as appropriate.
• Budgeting and Planning:Work with managers to develop plans and budgets for their business areas. Provide training support to Level I analysts.
• Business Support:Provide help and guidance to the business in response to their inquiries about financial questions. Assist, at client direction, product and process evaluation and development.

Level 3:

• Analysis: Develop Complex analyses and business models as you recognize needs in the business
• Reporting: Develop reporting to aid in managing the business.
• Budgeting and Planning:Work with managers to develop plans and budgets for their business areas. Work with managers to identify key performance measures and drivers.
• Business Support: partner with product and department on the evaluation of current products and processes, as well as the development and implementation of new products and processes. Provide analytical support to cross-functional teams.

Level 4

• Analysis: Develop complex analyses and business models as you recognize needs in the business. Level IV should have developed expertise in the financial dynamics of complex operations, like publishing, real estate, etc.
  • May perform financial research on products/departments that the incumbent supports. Analyzes profit-and-loss statements and prepares reports and recommendations for client managers. May generate forecasts and analyze trends in sales, finance, and other areas of department products or initiatives. Researches economic progressions to assist the organization's financial planning. Creates financial models of "what if" scenarios for future business planning decisions in areas such as new product development, etc.
• Reporting: Develop reporting to aid in managing the business. Provide direction and training to junior analysts to pass off recurring reporting.
• Budgeting and Planning:Understand the industry trends and benchmarks and work with managers to develop a plan that meets overall business objectives.
  • Utilize junior analysts to perform data entry tasks related to planning and budgeting.
• Business Support:Proactively identify opportunities for the businesses you support to reduce costs, increase revenues, become more efficient, etc.
  • The incumbent has in-depth knowledge in financial analysis and basic knowledge of client department disciplines. Solves complex problems; takes a new perspective on existing solutions. Works independently; receives minimal guidance. May lead projects or project steps within a broader project or have accountability for ongoing activities or objectives. Acts as a resource for colleagues with less experience.

STAFF MANAGEMENT AND JOB CONTACTS

Supervisor: Financial Planning & Analysis ManagerSupervises: None

Regular Contacts include Treasurer’s Office colleagues, department admin staff, as well as managers at all levels of The Mother Church and Christian Science Publishing Society.

JOB REQUIREMENTS

JOB REQUIREMENTS

Education/ExperienceMBA is required, or a BA or BS in Business or Accounting with 8-10 years of relevant experience.

Knowledge/Skills

Level I            This position requires proficiency with financial and cost benefit analysis techniques, and a solid knowledge of managerial accounting.                                 The analyst should be flexible and able to prioritize and manage competing constituencies.  

Level II            Must have mastered all the competencies from Level I.

Level III           Must have mastered all the competencies from Level II.

Level IV           Must have mastered all the competencies from Level III.

Technology Skills

Microsoft Office (Word, Excel, PowerPoint) skills are required. The positions work with specialized, web-based accounting and planning applications.

Work Environment

This position regularly works in an office environment at The Mother Church. This position works in the Boston office with an opportunity for a hybrid work schedule.

Engagement with Christian Science

Membership in The Mother Church preferred.

Background Check

This position is required to complete a background check to be hired and annual background checks thereafter.

In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire. 

Qualifications

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

Current Opportunities

Showing 19 of 19 opportunities

The Government Relations Associate (UKI) works under the guidance and direction of the Government Relations Counsel (UKI). The individual supports the government work of the UKI District Manager’s Office and its activities, which further the Church Manual-based mission of the Committee on Publication: “to correct in a Christian manner impositions on the public in regard to Christian Science, injustices done Mrs. Eddy or members of this Church by the daily press, by periodicals, or by circulated literature of any sort.” This position requires metaphysical and professional maturity and substantive contribution, including sound organization, project management, critical thinking and communication skills. Membership in The Mother Church and Primary Class instruction required.

This position provides metaphysical and administrative support to the Manager’s office of the Committees on Publication as it carries out the work of the Christian Science Committee on Publication, according to Article XXXIII of the Manual of The Mother Church. This position works most closely with the “Committee and Field Support” and “Editorial Activities” functions of the office, and handles administrative projects and tasks that support the activities of Committees on Publication worldwide. Membership in The Mother Church required

The Customer Service Representative II / Executive Assistant serves the dual purpose of providing customer service on behalf of The Mother Church (TMC) and the Christian Science Publishing Society (CSPS) while also providing executive and administrative support to the department.

Sep 19, 2025

We're seeking a skilled Mobile Engineer to join our development team. The ideal candidate will have expertise in both React and React Native, enabling them to work across our web and mobile applications, as well as the ability to work on both the front-end and back-end aspects of our applications. The position plays a pivotal role harnessing technology to drive and optimize business strategies while enhancing operational efficiencies. This role involves spearheading transformative initiatives to enhance business processes.

Sep 18, 2025

The Writer/Editor is a member of the Editorial Activities team in the Office of Committee on Publication. This team’s work is motivated and animated by the Church Manual Article XXXIII: “...to correct in a Christian manner impositions on the public in regard to Christian Science, injustices done Mrs. Eddy and members of this church….” With a purpose to lift and heal public thought, and to give humanity the opportunity to see Christian Science in its true light, the Writer/Editor reports to the Editorial Activities Manager and works closely with other members of the Editorial Activities Team as needed. Membership in The Mother Church and Primary Class instruction required. Dedication to the healing practice of Christian Science essential.

Sep 16, 2025

The Compensation Analyst Level I or II position works as a collaborative member of the HR Team to provide high quality services to the Church organization and Publishing Society (CSPS). Reporting to the Compensation Specialist, this position provides crucial support for the administration of the Church’s compensation structure, policies, and practices. This position provides punctual, accurate, and thorough assistance in their daily work, projects, and responses to inquiries.

We welcome Christian Scientists who feel inspired to contribute to the Monitor’s mission "... to spread undivided the Science that operates unspent." (Miscellany, p. 353:16). While we may not have a current opening, we’d love to get to know you if you’re interested in bringing your skills in reporting, writing or editing to this important work.

Sep 5, 2025

Working with the Church Activities Manager and the Church Activities Team, this position is the team lead for the department’s CSO support. This position also coordinates the two summer internship programs, partnering with departments across the organization to create meaningful and educational internship opportunities for high school and college students. Membership in The Mother Church required.

Aug 28, 2025

The Junior Application Systems Analyst will assist the Enterprise Solutions Services Applications Team with managing and optimizing the enterprise applications used to support activity across the Church. The position will be responsible for ongoing administrative tasks, such as user management and the working and closing of support requests. The position will also serve as a member of the Applications Team on projects. On these projects, this position will work with this team and have an opportunity to serve/support all elements of the project process. Membership in The Mother Church required.

Aug 14, 2025

Working as part of a dedicated team, you will offer a warm welcome to each visitor, ensuring their needs have been met with professionalism, spiritual discernment and care. These interactions require spiritual discernment, wisdom, and love. Developing and maintaining expert knowledge of the products that are published or sold by the Christian Science Publishing Society—and recommending them to meet specific needs—is an essential part of the job. It is equally important to contribute to an uplifting environment of healing and spiritual discovery. This position requires regular availability to work on weekends and evenings. Membership in The Mother Church required

Aug 6, 2025

This position offers the opportunity to be part of a promotional team that will advance the mission of The First Church of Christ, Scientist, by removing barriers to greater awareness of and engagement with the healing resources of the church. We’re looking to support the organization’s ability to communicate with quality and consistency as “one church” via this role and the individual’s capability to operate and excel at the metaphysical, strategic and tactical level. Membership in The Mother Church required.

Jul 31, 2025

The Christian Science Plaza is a treasured destination for Church members, neighbors, local college students, and visiting tourists. The aim of the Plaza Activities Department (PA) is to offer each guest a thought-changing experience that inspires hope through the “How Do You See the World?” exhibits, tours, programs, research and reference services, signage, marketing activities, web content, and events. Membership in The Mother Church and Primary Class instruction required.

Jul 15, 2025

The Database Clean Up Analyst - Legal Records Specialist reviews all legacy “‘work in progress’ database records” documents in the M-Files enterprise content management system to ensure the proper description, classification, and management of the legal department’s legacy business records and the destruction of redundant, obsolete, and trivial documents. This is a project-based, full-time position, expected to last no more than two years.

Jul 1, 2025

The Senior Data Engineer designs, builds, and maintains our data infrastructure across Amazon Web Services (AWS) and Google Cloud platforms. This individual works on implementing scalable data pipelines, optimizing data workflows, and ensuring data quality and accessibility across our multi-cloud environment. This role serves as a technical resource and educator, helping the P&DSG (Promotion & Design Services Group) analytics business users optimize their use of data systems.

Jun 25, 2025

The Payroll Administrator works with a team of engaged professionals supporting the diverse activities of a worldwide Church with a mission to bless humanity. This position is an integral part of the Church’s Benefits and Payroll team responsible for the timely and accurate processing of  U.S. and global payrolls ensuring compliance with federal and state regulations, national and provincial regulations for other countries, as well as company policies and practices.

Jun 6, 2025

The Translations Manager for Bible Lesson Products manages the translation and editorial preparation of all non-English editions of the Christian Science Quarterly, ensuring the faithful rendering of the Bible Lessons for audiences around the world. The Translations Manager participates in developing and executing the strategic vision for non-English editions of the Quarterly, enriching all aspects of readers’ connections and experience with the Bible Lessons. Mother Church membership and Primary Class Instruction are required.

May 28, 2025

The Senior Cloud Integration Engineer plays a critical role in unifying applications and services across diverse cloud platforms to enable a scalable, loosely coupled, and cost-effective architecture for the Church. This role focuses on modernizing and re-integrating enterprise systems, ensuring they work cohesively across multiple cloud environments.

Apr 17, 2025

The Financial Analyst is part of a team of engaged professionals supporting the diverse activities of a worldwide Church with a mission to bless humanity. This position is an integral part of the Church’s Financial Planning and Analysis group focused on organization-wide budgeting,  reporting and analysis. This position develops and delivers financial analyses and reports for the Treasurer's Office to governance and client department managers. This position analyzes decisions from a financial standpoint for clients, develops financial models, monitors the budget, and participates in projects. This is a four level job family and incumbents must master the duties and skills of one level in order to move to the next.

Oct 12, 2018

While we may not have a current opportunity that is a match with your experience and skills, we want to get to know you, if you are interested in bringing your special capabilities and competencies as well as your whole heart to a warm, welcoming, and rewarding workplace, actively bringing Mary Baker Eddy's discovery to the world.

Customer Service Representative II / Executive Assistant - New

Posting Details

Job Details

Description

Department:    Customer Care Center/Fulfillment     

SUMMARY

The Customer Service Representative II / Executive Assistant serves the dual purpose of providing customer service on behalf of The Mother Church (TMC) and the Christian Science Publishing Society (CSPS) while also providing executive and administrative support to the department. In the CSR II role, this person will receive inquiries via phone, email, and mail; analyze questions and issues; research answers; and provide solutions and information to customers. The incumbent works independently to ensure all interactions are handled in a timely, accurate, and loving manner. As the department Executive Assistant, this position provides administrative support to the Fulfillment and Customer Support Director, the Fulfillment Department and the Customer Care Center. The role requires strong administrative, verbal and written communication skills, initiative, flexibility, confidentiality and a robust ability to actively support and nurture a wide range of colleagues in fulfilling the mission of the Church.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Provides first-class customer service on all customer interactions. (40%)
  • Processes and responds to emails and calls efficiently, improving daily volume and quality with training and experience;
  • Sends out most email responses without review;
  • Calls customers as needed to convey information and assist with basic troubleshooting and site navigation;
  • Provides support for calls from Reading Rooms, customers, and members requiring help with ordering and other business needs;
  • Uses exceptional communication skills by mirroring and listening, having a solution-oriented approach, and by under-promising and over-delivering.
  • Handles technical questions related to cookies, login issues, issues on mobile devices, eReaders, video webcasts, podcasts, etc. Comfortable handling questions for both Mac and PCs.
  • Reads and understands subscription and product accounts and conveys the necessary information to customers, handling transactions as required;
  • Obtains and uses thorough product and organizational knowledge about TMC & CSPS – including ready access to information about Church, Library and CSPS events and resources – and integrates this information into communications that inform and up-sell to customers.
  • Masters and leverages knowledge of 3-5 complex fulfillment systems to best serve customers;
  • Familiarizes oneself with all of the self-service and account management portals available to subscribers;
  • Transacts all orders accurately and efficiently;
  • Is aware of and responsive to customer service levels for calls and emails, including contact volume, queues, and wait times, exhibiting a sense of urgency about helping the customer.
• Contributes to team-oriented work as part of the CCC Team.  (5%)
  • Takes proactive action in a quick-paced, fluid work environment.
  • Proactively works to improve processes;
  • Demonstrates a willingness to adapt to change, and eagerness to learn new things and contribute toward progressive change.
  • Provides back-up to CCC Leads and Supervisors as needed.
• Acquires needed information and communicates customer needs to interested parties.  (5%)
  • Uses tools available to stay up-to-date on information, policies, and offers by attending and participating in update training meetings, visiting TMC/CSPS Websites regularly for latest information, and keeping resource materials organized and easily accessible;
  • Provides regular customer feedback to CCC Leadership;
  • Completes other projects as needed in support of TMC and CSPS.
• Provides Executive Support to the Fulfillment and Customer Support Director and department staff (50%)
• • Manages the calendar and schedule for the Fulfillment and Customer Support Director, and department calendars where appropriate, to ensure the best use of time and resources
  • Arranges travel for the Fulfillment and Customer Support Director and staff, as needed
  • Manages on-site events, such as staff retreats and meetings
  • Supports the Fulfillment and Customer Support Director by providing appropriate information and documentation for meetings and correspondence with staff, clients and vendors
  • Drafts correspondence and memos and proofreads documents to ensure correspondence is professional, accurate and timely
  • Handles mail received at the offices of the Church
  • Coordinates org-wide technology requirements and changes for the department
  • Coordinates department-based facility needs and processes
  • Creates and distributes reports as needed by the departments
  • Maintains filing; coordinates file archiving and inventory

STAFF MANAGEMENT AND JOB CONTACTS

Reporting Relationships

Supervisor: CCC Supervisor, with dotted line reporting to the Fulfillment and Customer Support Director

Supervises: None

Regular Contacts

This position has regular contact with customers, clients, employees, managers, vendors, and other professionals.

JOB REQUIREMENTS

Education/Experience

A college degree and at least two years of professional work experience are required. Experience with writing and customer communications is important, as well as proficiency in the use of modern computer technology.

Knowledge/Skills

Strong written and verbal communication skills are required, along with an excellent knowledge of customer service principles and applications. Ability to take proactive action in a quick-paced, fluid work environment. Demonstrates a willingness to adapt to change, and eagerness to learn new things and contribute toward progressive change. Basic familiarity with the offerings of The Mother Church and the Christian Science Publishing Society is required.

Technology Skills

Strong technical abilities using and managing multiple web browsers, programs, and systems concurrently on a Windows-based computer is required, along with experience with Google Workspace/G-Suite.. The incumbent must possess a working knowledge and facility with current office software for calendars, documents, spreadsheets, presentations, databases, and technology, as well as demonstrate a technical problem-solving thought process. The incumbent will need to learn and become proficient with multiple systems, including Salesforce, Enterprise, CDS Fulfillment systems, Big Commerce, Salesforce Marketing Cloud, Amazon Cognito, and eZPublish. Willingness to learn new systems and adapt to new technologies is required. Proficiency with Google Workspace, Microsoft Office, and various file types such as PDFs, images, and audio files is required. Familiarity with basic navigation and settings on mobile devices including phones and tablets is required.

Work Environment

This position works in the Boston office with an opportunity for a hybrid work schedule; remote work a possibility on an interim basis

Engagement with Christian Science

Mother Church membership is preferred.

In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire. 

Qualifications

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

CSO and Internship Program Coordinator

Posting Details

Job Details

Description

Department:            Church Activities              

SUMMARY

Working with the Church Activities Manager and the Church Activities Team, this position is the team lead for the department’s CSO support. This position also coordinates the two summer internship programs, partnering with departments across the organization to create meaningful and educational internship opportunities for high school and college students.

ROLE AND RESPONSIBILITIES:

1. Plans and implements strategy for CSO support (45%)

• Serves as team lead for the CSO support team, including international Regional Reps
• Oversees the expansion of our College Network campaign which expands our ability to locate CS students and professors on campuses around the world
• Manages sections of the Salesforce database
• Assesses and strengthens current CSO resources, including regularly updating the CSO pages on ChristianScience.com
• Communicates with CSOs to support them in their outreach work, including direct outreach and email newsletters
• Provides direct support and communication to forming CSOs
• Develops a network of field support for fulfilling this by-law
• Develops events that support both CSOs and students exploring this idea

2. Manages the summer internship programs (40%)

• Coordinates with departments to develop educational internship opportunities that enable students to contribute in significant ways to the work of their departments
• Schedules activities and meetings throughout the summer for the interns to expand their knowledge of TMC and Mary Baker Eddy’s provision for church
• Reviews all applications, conducts interviews of applicants and identifies the strongest candidates. Coordinates selection and finalization process
• Develops marketing strategy for the program
• Partners with NLC on the high school internship program

3. Support other Christian Science related Youth Trips to the CSPS (5%)

4. Supports other team initiatives (10%)

• Create and manage Trello cards that track each communication and its review process.
• Respond to requests for workshops (Engaging Youth in Church, Reading Room, Church of Healers, Why Church? etc.). Coordinate with those church contacts to coordinate timing, determine who should be involved in the workshops, schedule the meetings, and ensure the churches have the information they need to prepare for the workshop.
• Oversees the College and 20/30-something groups on the Christian Science online community

STAFF MANAGEMENT AND JOB CONTACTS

STAFF MANAGEMENT AND JOB CONTACTS

Reporting RelationshipsSupervisor: Manager, Church Activities

Supervises: TMCY Interns and CSO support temp staff

Regular Contacts
TMC Youth staff and staff throughout The Church Center; church members; and community leaders

JOB REQUIREMENTS

Education/ExperienceBachelor’s degree required.

Requires at least 2-5 years experience in organizing events, working as part of a project team, and collaborating with and supervising college students.

Knowledge/SkillsExcellent oral and written communication skills are essential. Practical understanding of how to envision and implement project plans and program solutions, including the ability to troubleshoot, are required.

Technology Skills
Proficient in Gmail and MS Office – Word, Excel, and Powerpoint – as well as Internet.

Work EnvironmentMust be highly organized and a good communicator. Must be able to balance competing project needs, keeping in mind short-, medium-, and long-term objectives while staying focused on the organization's mission. Position requires some travel.

Engagement with Christian ScienceMembership in The Mother Church required; Primary Class instruction preferred.

In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire. 

Qualifications

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

Translations Manager, Bible Lesson Products

Posting Details

Job Details

Description

Department:                Bible Lesson Products

SUMMARYThe Translations Manager for Bible Lesson Products manages the translation and editorial preparation of all non-English editions of the

Christian Science Quarterly,ensuring the faithful rendering of the Bible Lessons for audiences around the world. The Translations Manager participates in developing and executing the strategic vision for non-English editions of the

Quarterly,enriching all aspects of readers’ connections and experience with the Bible Lessons.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Manages the translation of nine non-English Quarterlies published by CSPS.
  • Manages translation process, team structure, and personnel to ensure harmonious, accurate, and punctual translation activity.
  • Evaluates and processes translation solutions.
  • Works with the Proof Room and Design services to harmonize translation and production work.
  • Engages with, evaluates, and proposes new translators.
  • Develops and maintains BLP translator guidelines and training materials.
  • Provide administrative and logistical support related to translations.
• Participates in BLP translation-related activities, communications, and strategy development.
  • Fosters collaboration and communication with other departments on translation related goals and activities.
  • Works with translators and the interdepartmental Translations Group to maintain language-specific standards in orthography and typography.
  • Works with other departments to establish translation standards and methodologies.

STAFF MANAGEMENT AND JOB CONTACTS

Reporting Relationships

Supervisor:             Associate Product Manager
Supervises:             None

Regular Contacts

Has regular contact with freelance translators, licensees, BLP staff and internal departments.

JOB REQUIREMENTS

Education/Experience

Must have a college degree and at least 3–5 years of experience working with translation projects or in a related field. Managerial and publishing experience a plus.

Knowledge/Skills

Humility, patience, grace, warmth, flexibility, enthusiasm, eagerness to learn. Absolute ability to maintain confidentiality. Strong organizational skills and adept at managing multiple tasks. The incumbent is a global thinker familiar with cultures outside North America and has a demonstrated ability to communicate effectively with non-native English speakers. Fluency in a language other than English is a plus. The incumbent is culturally sensitive, possesses solid interpersonal skills and can foster and nurture strong working relationships. Must be a self-starter who can work independently as well as part of a team. Must have a deep love for the Pastor and the Bible Lesson and a clear understanding of their unique place in the Christian Science Movement.

Technology Skills

Proficiency in Microsoft Office or Google Apps is required. Familiarity with Adobe Acrobat, Indesign, and Plunet is a plus.

Work Environment

A fast-paced, metaphysically-focused department with a deep affection for subscribers on a global scale. The buoyant, tight-knit BLP team is a small group with a large mission. Team members are dedicated to perfection and a prayer-first approach, undaunted by change and challenges. The incumbent must be flexible, highly disciplined, and self-motivated, yet able to work as a team member with others on the BLP staff.

This is a full-time (37.5 hours per week) position on-site in Boston.

Christian Science Information

Mother Church membership and Primary Class Instruction are required.

In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire. 

Qualifications

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

Government Relations Associate (UKI), Committee on Publication (Part-Time) - New

Posting Details

Job Details

Description

Department:          ​Committee on Publication, Government Relations

SUMMARY

The Government Relations Associate (UKI) works under the guidance and direction of the Government Relations Counsel (UKI). The individual supports the government work of the UKI District Manager’s Office and its activities, which further the Church Manual-based mission of the Committee on Publication: “to correct in a Christian manner impositions on the public in regard to Christian Science, injustices done Mrs. Eddy or members of this Church by the daily press, by periodicals, or by circulated literature of any sort.” This position requires metaphysical and professional maturity and substantive contribution, including sound organization, project management, critical thinking and communication skills.

ESSENTIAL DUTIES AND RESPONSIBILITIES

The Government Relations Associate (UKI) supports the Government Relations work undertaken at the District Manager’s Office. Under the supervision of the Government Relations Counsel (UKI), the incumbent will:

• Ensure the work of Parliamentary Monitors (PMs) is carried out to ensure that a space in law is preserved for the practice of Christian Science, including Christian Science nursing, within the seven UKI governing jurisdictions. This may include:
• Supervise and monitor the work of the PM Team;
• Review bi-monthly PM reports produced by the PM Team Leader for amendments/actions prior to finalising and distribution by the PM Team Leader. Provide guidance to the PM Team Leader on content;
• Monitor the timeliness of alerts requiring action;
• Provide guidance and advice in the running and supervision of the PM team including:
• Content for the bi-monthly online meetings and the annual in-person meeting of the PMs and attend such meetings;
• Training PMs in specialist PM skills, as required;
• Assist with the recruitment of new PMs as and when required.
• Review Consultations, White & Green Papers and relevant draft legislation as it relates to the practice of Christian Science and Christian Science nursing care in the UKI.
• Coordinate, support and participate in internal and external events and meetings as needed, including:
• Draft and send approved meeting requests, and help coordinate schedules;
• Draft and/or review meeting agendas;
• Assemble reports and materials (including agendas and papers for government meetings, agency meetings, etc.);
• Attend government meetings and take meeting minutes, as needed;
• Assist with all work required in preparing for and attending meetings with workforce regulators and the inspectorates of Christian Science nursing facilities and services.
• Provide technical support before, during, and after meetings.
• Coordinate digital filing efforts of current and past items of interest (e.g. internal and external policy materials such as Consultation Responses, assurances from Government Ministers, key letters/emails from parliamentarians and other Government officials, research materials, spreadsheets, memos, legislative/regulatory comments, etc.) in Google Suite, Salesforce, and M-files systems, to ensure ready access and appropriate historical record.
• Support Government Relations Counsel (UKI) in monitoring legislative/regulatory reviews, including maintaining an active record of draft bills/regulations of interest; organize and monitor tracked legislation in Salesforce.
• Assist in drafting communications to UKI Committees, church members, and interested individuals regarding Government Relations work.
• May be called upon to assist with special projects for the District Manager’s Office and assume responsibility for the development, administration and implementation of specific projects, as required, including annual UKI Committee conferences.
• Other tasks and duties as requested by the Government Relations Counsel (UKI) in support of the Government Relations work.

STAFF MANAGEMENT AND JOB CONTACTS

Reporting RelationshipsSupervisor: Reports to the Government Relations Counsel (UKI), District Manager’s Office.

Supervises: PM Team (including the PM Team Leader)

Regular ContactsThis position has​ regular​ contact with the PM Team, the UKI District Manager, International Government Relations Counsel, the District Manager’s Office and the Manager’s Office.

JOB REQUIREMENTS

Education/ExperienceDegree, and 3+ years of relevant work and management experience;  or 5+ years of relevant work and management experience.

Knowledge/SkillsCommittee on Publication work is Christian Science practice; this position requires a metaphysical approach to all work. The individual must also have excellent oral and written communication, interpersonal, and teamwork skills, as well as experience working collaboratively and independently. Must be highly efficient and organized, flexible, attentive to detail, able to maintain confidentiality, and able to handle multiple priorities simultaneously and creatively. Strong work ethic and impeccable professionalism are key.  Also, must have commitment to and understanding of the purpose and role of the Committee on Publication as established in the Church Manual.

Technology SkillsMust have strong computer skills and a willingness to learn new programs or applications as needed. Systems currently in use include Google Suite, Adobe Suite, Salesforce Lightning, M-files, Zoom.

Work EnvironmentThis position regularly combines work in person, at the District Manager’s Office in London, and off-site, in a home office work environment

Christian Science InformationMembership in The Mother Church and Primary Class instruction required.

In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire.

Senior Data Engineer

Posting Details

Job Details

Description

Department:                 Office of the Chief Information Officer

SUMMARY

The Senior Data Engineer designs, builds, and maintains our data infrastructure across Amazon Web Services (AWS) and Google Cloud platforms. This individual works on implementing scalable data pipelines, optimizing data workflows, and ensuring data quality and accessibility across our multi-cloud environment. This role serves as a technical resource and educator, helping the P&DSG (Promotion & Design Services Group) analytics business users optimize their use of data systems.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Data Protection & GDPR Compliance

• Design and implement data protection measures across all data systems
• Maintain records of processing activities for data workflows
• Implement and monitor data retention policies and deletion schedules
• Ensure data minimization principles are followed in all data systems
• Create and maintain documentation for data protection procedures
• Implement cross-border data transfer mechanisms compliant with GDPR
• Coordinate with legal teams on privacy notices and consent management
• Establish processes for breach detection, investigation, and reporting
• Train engineering teams on GDPR requirements and best practices

Data Transformation

• Develop and maintain data transformation workflows
• Create reusable transformation patterns and modular code for complex business logic
• Implement data cleansing, standardization, and enrichment processes
• Design and maintain data documentation and lineage tracking
• Optimize transformation jobs for cost and performance
• Implement version control and testing for transformation code
• Migrate and cleanse outdated, redundant, or inactive records in legacy systems

Data Warehouse Management

• Design, implement, and optimize data warehouse architectures in Google BigQuery
• Develop and maintain dimensional data models and fact tables
• Provide technical guidance and education to analytics business users on these models and tables

Data Management Support for Business Intelligence

• In support of analytics business users:
  • Assist with the creation and optimization of models
  • Design reusable reporting components and custom visualizations
  • Create efficient partitioning and clustering strategies to optimize query performance
  • Implement slowly changing dimensions (SCD) and historical data tracking
  • Establish data quality monitoring and validation processes
  • Design and maintain data marts for specific business domains
  • Educate and serve as a technical consultant to help analytics business users improve their SQL and data access techniques

STAFF MANAGEMENT AND JOB CONTACTS

Reporting Relationships

Supervisor: Enterprise Software Engineering Manager

Supervises: None

Regular Contacts

This position has regular contact and will partner with senior management in OGC (Office of the General Counsel) and with MBEL (Mary Baker Eddy Library) as well as with security (CISO, Info Security Manager), TFCCS employees, TFCCS Service Centers, Vendors, fellow Database Administrators and System Administrators, Network Administrators, the Support Desk, Department Managers, and the Project Management Office. This position also maintains a key partnership with the P&DSG Head of Digital Analytics & Promotion and their team members who are the business users.

JOB REQUIREMENTS

Education/Experience

• Bachelor’s degree in Computer Science, Engineering, or equivalent experience.
• Experience as a data Engineer or similar experience, or relevant software development experience.

Knowledge/Skills

• Proven expertise with Google Cloud Platform services including BigQuery, Dataflow, Cloud Storage, and Cloud Functions
• Proficiency in SQL, data modeling, and query optimization techniques
• Experience with data streaming and batch processing frameworks
• Knowledge of data warehouse design and dimensional modeling
• Experience with version control systems (e.g., Git, BitBucket)
• Knowledge of serverless framework tools and best practices for deployment and management
• Understanding of Agile methodologies.
• Excellent problem-solving and communication skills
• Ability to translate complex technical concepts for analytics business user understanding
• Strong troubleshooting and technical consulting abilities

Preferred Qualifications:

• Knowledge of cloud services (AWS, Azure, or Google Cloud)
• Experience with serverless architecture and Javascript
• Familiarity with performance testing and load testing tools
• Experience in technical training or user education roles

Work Environment

This position regularly works in an office environment. This position works in the Boston office with an opportunity for a hybrid work schedule .

Engagement with Christian Science

• Mother Church membership preferred.
• Primary Class instruction preferred.

Background Checks

This position is required to complete a background check to be hired and annual background checks thereafter.

In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire. 

Qualifications

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

Writer/Editor, Committee on Publication - New

Posting Details

Job Details

Description

Department: Office of Committee on Publication

SUMMARY

The Writer/Editor is a member of the Editorial Activities team in the Office of Committee on Publication. This team’s work is motivated and animated by the Church Manual Article XXXIII: “...to correct in a Christian manner impositions on the public in regard to Christian Science, injustices done Mrs. Eddy and members of this church….”  With a purpose to lift and heal public thought, and to give humanity the opportunity to see Christian Science in its true light, the Writer/Editor reports to the Editorial Activities Manager and works closely with other members of the Editorial Activities Team as needed. The work includes a daily commitment to the Christian Science healing practice that enables each need to be addressed effectively and “in a Christian manner.” The practical work includes, but is not limited to, supporting Committees on Publication in writing and editing corrective responses for the media, clergy and academia; answering inquiries from students, the general public and church members; responding to requests for talks from public groups; working to correct misinformation that appears on websites and in social media; and researching topics related to the cases in our work. Work may also include assisting with various short- and long-term projects, as well as direct contact with Committees on Publication in the field and communicating with the public.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Under the direction of the Editorial Activities Manager, the Writer/Editor will be responsible for assisting in many areas of the Committee work:

• Gaining an understanding of the landscape or atmosphere of public thought as the context in which impositions on the public regarding Christian Science are addressed and healed;
• Praying specifically for healing of impositions and in support of essential activities in which the office and Committees in the field are engaged;
• Assisting in the preparation for weekly corrective meetings;
• Writing and/or editing corrective responses to references in the media, academia, clergy, letters, books, etc., as well as responding to other outside correspondence and inquiries;
• Actively engaging with Committees on Publication in writing and/or editing corrective responses;
• Assisting with research regarding correctives;
• Responding to questions, drafting content, and helping to resolve online issues in websites and social media pertaining to Christian Science;
• Drafting content appropriate for the Committee on Publication’s own internal needs, as called upon;
• Contributing to the creation and distribution of Trends in Thoughtbulletins;
• Contributing to and updating content about editorial work posted on the Committee Resource Center private website for Committees on Publication;
• Assisting in the creation of training material and training new Committees;
• Attending daily, weekly, and monthly staff meetings essential to advancing the corrective work of the office;
• Requesting and reviewing historical files from the Office of Records Management;
• Helping to enter mentions of Christian Science, background information, and corrective responses into M-files database;
• Assisting with other projects as assigned.

Reporting RelationshipsSupervisor

:Reports to the Editorial Activities Manager

Supervises: None

Regular ContactsThis position has regular contact with the Editorial Activities Manager, Editorial Activities Team,  Manager of Committees on Publication, other Manager’s Office staff, and worldwide Committees on Publication.

JOB REQUIREMENTS

Education/Experience
A college degree or its equivalent. Substantial writing and editing experience.

Knowledge/SkillsThis position requires excellent verbal and written communication skills; developmental and structural editing abilities, and familiarity with copy editing desirable; spiritual discernment, good judgment, and teachability are essential. Ability to work collaboratively with a team, and to approach each corrective case as an impersonal expression of church are also needed.

Technology SkillsWord, Excel, PowerPoint, Google Docs, and Gmail, basic social media skills.

Work EnvironmentThis position regularly works in an office environment at The Mother Church in Boston, MA.

Christian Science InformationMembership in The Mother Church and Primary Class instruction required. Dedication to the healing practice of Christian Science essential.

In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire. 

Qualifications

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

Senior Cloud Integration Engineer

Posting Details

Job Details

Description

Department:                  Office of the Chief Information Officer

SUMMARY

The Senior Cloud Integration Engineer plays a critical role in unifying applications and services across diverse cloud platforms to enable a scalable, loosely coupled, and cost-effective architecture for the Church. This role focuses on modernizing and re-integrating enterprise systems, ensuring they work cohesively across multiple cloud environments.

A key part of this role involves implementing and refining advanced security protocols to protect sensitive data and minimize risk. As a senior team member, this individual serves as a trusted advisor—offering strategic guidance, technical insight, and mentorship to both peers and stakeholders.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Ongoing Administration

• Analyze existing integration workflows and APIs built in Jitterbit.
• Design, develop, and deploy equivalent or improved integrations using AWS Lambda,API Gateway,Step Functions, and other AWS services
• Implement integrations using js (ES8), adhering to best practices for performance, security, and maintainability.
• Maintain CI/CD pipelines for Lambda deployments (e.g., using AWS CodePipeline or GitHub Actions).
• Ensure security and compliance standards are met, including data handling and encryption practices.
• Work with vendors to understand and resolve escalated issues before users are impacted.
• Respond to issues reported by users; research and resolve issues in a timely fashion.
• Perform advanced application support, including but not limited to: application setup, configuration, implementation, integration, maintenance (performance monitoring and optimization), updates, user access, permissions, security, and privacy.
• Perform compliance maintenance, ensuring existing infrastructure, applications and business processes meet with current and future regulatory controls placed on the organization (GAAP, PCI, HIPAA).
• Provide excellent customer service: communicate in a friendly and professional manner, empathize with users on system issues.
• Have a deep understanding of application or service functionality -attending training and/or reading documentation.
• Participate in vendor user groups and communities and review vendor updates, to ensure optimization of the capabilities of the assigned applications.
• Perform maintenance of existing, and drafting of new application documentation to support the engineering team and the organization.
• Mentor and coach others in engineering.
• Update work tracking tools and other administrative tasks.

Project Activity

• Participate on project teams.
• Work with users to understand and help define scope and requirements of the project.
• Use technical and analytical skills to determine best approaches to tailoring systems to meet project requirements.
• Develop and execute test scenarios based on requirements.
• Implement configuration changes.

STAFF MANAGEMENT AND JOB CONTACTS

Reporting Relationships

Supervisor: Enterprise Software Engineering Manager

Supervises: None

Regular Contacts

This position has regular contact with senior management, TFCCS​ ​employees, department managers, ​service​ departments, vendors, Enterprise Application Engineering and Engineering peers,​ and the Service ​Desk.

JOB REQUIREMENTS

Education/Experience

• Bachelor’s degree in Computer Science, Engineering, or equivalent experience.
• 5+ years experience as a Cloud Integration Engineer or similar experience, or relevant software development experience.

Knowledge/Skills

• 3+ years of hands-on experience with js (ES8 or newer).
• Proven experience with AWS Lambda,API Gateway,S3,Step Functions, andCloudWatch.
• Experience migrating or rebuilding integrations from Jitterbitor similar iPaaS platforms.
• Strong understanding of RESTful APIs, JSON, and webhooks.
• Familiarity with serverless architecture patterns and best practices.
• Experience with Git and CI/CD workflows.
• Excellent interpersonal, communication (written, verbal, listening), and presentation skills are required.
• Ability to learn new vendor applications quickly and utilize application tools to tailor systems to meet user requirements.

Work Environment

Onsite work in Boston.

Engagement with Christian Science

• Mother Church membership preferred.
• Primary Class instruction preferred.

Background Check

This position is required to complete a background check to be hired and annual background checks thereafter.

In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire. 

Qualifications

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

Compensation Analyst (Level I or II) - New

Posting Details

Job Details

Description

Department:      Human Resources

SUMMARY

The Compensation Analyst Level I or II position works as a collaborative member of the HR Team to provide high quality services to the Church organization and Publishing Society (CSPS). Reporting to the Compensation Specialist, this position provides crucial support for the administration of the Church’s compensation structure, policies, and practices. This position provides punctual, accurate, and thorough assistance in their daily work, projects, and responses to inquiries. The Compensation Analyst exemplifies the role of HR as an effective and trusted partner that demonstrates accountability and grace, and supports the organization's mission, culture, and goals.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Pay Structure Administration and Compliance

Level I

• Gain in-depth knowledge of compensation fundamentals, applicable employment laws, and the Church’s compensation structure, policies, and practices to:
  • Support the administration of the Church’s compensation structure, policies, and practices to attract and retain employees who are dedicated to contributing to the Church’s global healing mission.
  • Regularly audit the compensation structure, which includes job families, grades, ranges, etc., to identify variances and propose solutions.
  • Uphold the integrity of the compensation structure, paying attention to internal equity, pay compression, and pay equity. Bring any challenges to the attention of the Compensation Specialist.
  • Conduct annual FLSA audit to confirm appropriate classification.
• Provide crucial support for the annual compensation planning cycle by:
  • Deepening familiarity with the Church’s organizational structure by studying organization charts, job descriptions, and job families.
  • Taking the lead to participate in relevant salary surveys ensuring accuracy and timely submission, as directed
  • Recommending for the Compensation Specialist’s consideration positions requiring benchmarking by external consulting partners
  • Reviewing and recommending for the Compensation Specialist’s consideration positions requiring internal benching.
  • Assisting in the preparation of the compensation decision support materials, as directed.
  • Observing and supporting compensation cycle meetings for managers to deepen understanding of the process.
  • Assisting in an audit of internal equity and the final compensation changes.
• Assist Compensation Specialist in responding to requests from the Compensation Committee, such as data analyses and reports.
• Develop and maintain a clear and accessible structure for organizing and retaining documentation related to compensation analysis and determination.
• Stay updated on all current and pending wage-related laws.

Level II

• Apply knowledge of compensation fundamentals, applicable employment laws, and the Church’s compensation structure, policies, and practices to uphold the integrity of the Church’s compensation, structure, policies, and practices.
• Partner with the Compensation Specialist to organize, support, and deliver the annual compensation planning cycle process in an efficient and timely manner, including but not limited to:
  • Identifying, submitting, and tracking positions requiring benchmarking by external consulting partners. Responding to questions, and conducting an initial review of the benchmarking results.
  • Conducting an initial review of positions requiring internal benching and sharing results with Compensation Specialist.
  • Actively participating in compensation cycle meetings for managers.
  • Conducting an initial audit of internal equity and the final compensation changes.
• Taking the lead to respond to requests from the Compensation Committee
• Serving as a back-up to the Compensation Analyst

Job Analysis and Evaluation

Level I

• Assist the Compensation Specialist with new candidate and promotion offers, and other related issues.Work closely with the HR Generalist in the development and revision of job descriptions.
• Assist with job analysis process to gather information about the content and requirements of positions as well as the context in which they are performed
• Become familiar and provide basic support with the job evaluation process to determine the value of a position in the labor market, and the relationship of comparable positions to determine appropriate job family, level, pay range, and FLSA status; pay close attention to internal equity and relevant laws
• Help draft clear, succinct analyses and recommendations in both written and verbal formats.

Level II:

• Provide quality consultation to HR colleagues and managers on compensation issues related to recruiting and new candidate offers, as well as employee promotion, change in responsibilities, and retention actions
• Actively support the job evaluation process to determine the value of a position in the labor market, and the relationship of comparable positions to determine appropriate job family, level, pay range, and FLSA status; pay close attention to internal equity and relevant laws

Benchmarking and Salary Determination

Level I:

• Assist with ad hoc internal and/or external benchmarking to support ongoing staffing needs
• Become familiar and provide basic support with job analysis and evaluations with draft compensation recommendations which adhere to pay structure and guidelines, and ensure internal equity

Level II:

• Actively support the Compensation Specialist with job analysis and evaluations with sound compensation recommendations which adhere to pay structure and guidelines, and ensure internal equity

STAFF MANAGEMENT AND JOB CONTACTS

Reporting RelationshipsNone

Regular ContactsPrimary contact with HR staff, Department Managers, project specialists, Treasurer’s Office (FP&A and Benefits & Payroll), OGC, OCIO, and outside vendors.

JOB REQUIREMENTS

Education/Experience

• Minimum of 3 years administrative work experience. Preferably 2 years within an Human Resources environment.
• Bachelor's degree in a related field or equivalent professional work experience required.

Knowledge/Skills

Level I:

• Proven analytical and problem-solving skills and high attention to detail with large data sets.
• Strong organizational skills with attention to quality expressed through order, accuracy, and detail.
• Proven ability to manage time effectively, meet deadlines, and juggle multiple priorities.
• Exemplify advanced listening, communication, and outstanding interpersonal and relationship-building skills.
• Exhibit a high degree of professionalism, integrity, and confidentiality.
• Team-oriented with humility, openness, and interest in supporting the entire team.
• Flexible, persistent, compassionate, and willingness to serve in the spirit of doing whatever is needed.
• Actively engages in ongoing professional development by participating in related educational programs, and staying current on compensation-related topics and trends.

Level II:

• Knowledge of compensation administration principles and procedures, including conducting or assisting with market benchmarking, salary surveys, job analysis, FLSA classification, and offer recommendations.
• Familiarity with federal, state, and local wage laws and regulations.

Technology Skills

Level I:Intermediate level proficiency with Google suite and Microsoft Office, especially Excel. Experience using messaging platforms like Slack and collaborative project management tools like Trello is helpful.

Level II:Experience with HRIS and compensation software required, UKG preferred.

Work EnvironmentThis position works a hybrid, in-office work schedule.

Engagement with Christian ScienceMembership in The Mother Church and Primary Class Instruction preferred.

In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire.

Qualifications

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.