Casual Swim Teacher

Looking for a rewarding and fun role in a vibrant community? Join us as a Swim Teacher and enjoy competitive pay, career growth, wellbeing initiatives, and an inspiring workplace culture.

We usually respond within a week

Job title: Swim Teacher

Hours:  0

Location:  Guildford

Salary:  £25.00

Looking for a workplace that ignites your passion, values respect, encourages innovation, and embraces being dynamic? Look no further! This role offers you the opportunity to join a team that believes in empowering its colleagues to unlock their full potential with Horizon.

The Trust:

Horizon Leisure Centres is a leisure trust operating since 1997, with centres in Waterlooville, Havant and Guildford. We are passionate about health and wellbeing and are committed to making an outstanding positive impact on our customers and within our local community. Our mission is to support and inspire our local communities to live healthier and happier lives by providing affordable access to sport and leisure facilities to all.

The Role:

We are looking for a Swim Teacher to join us in transforming our business from 'good' to 'great'! This is a thrilling time for our company, and we need a key team member like you to help us achieve unprecedented success.

 What does the role involve?

To deliver a varied programme of swimming lessons within the class framework ensuring customers obtain the maximum benefit in a reasonable timescale, in a safe, fun and stimulating environment. To promote and support the Swim School to ensure continued attendance of lessons throughout the year.

The team

You’ll be working within our Swim Team working with the Aquatic Coordinator and Aquatic Development Manager.

Your responsibilities:

• Follow the Swim England Syllabus, maximizing the time and space available whilst ensuring the individual and group needs are met every session.
• Prepare appropriate lesson plans in line with syllabus to provide high quality lessons as per STA/ASA guidelines.
• Ensure the smooth movement of swimmers within the programme through continuous assessment.
• Ensure the checking (reporting any defects), set up and put away of equipment securely and tidily after the session.
• Supervise the arrival, departure and handover of the lesson promptly and register all attendances.
• Monitor class sizes and unexpected arrivals and alert the Swim Coordinator/Manager at the earliest opportunity of any problems/queries.
• Complete regular Progress Reports using the electronic tablets on each individual swimmer ensuring they are detailed, positive and constructive.
• Ensure effective communication is used at all times and relevant for all swimmers with regular individual feedback.
• Deal politely with customer comments and complaints, to ensure excellent customer service, escalating when necessary.
• Ensure customers are updated with any promotional materials and information.

Your experience/qualifications:

• Experience of teaching within a Learn to Swim Programme.
• Experience of delivering high levels of customer service.
• Qualified swimming teacher (ASA or STA) to Level 2
• NPLQ or Teachers Pool Rescue/Pool Safety Qualified
• Current Child Protection CPD or equivalent
• Level 2 Parent and Baby qualified (desirable, not essential)

Your skills/competencies:

• Excellent Communication skills for all ages and abilities.
• Energetic and passionate to meet all swimmers needs and goals.
• Able to understand and adapt to the differing needs of individual swimmers.
• Positive and focused attitude to achieving own goals.
• Motivated and approachable.
• Open to new ideas and working practices and ability to embrace change.
• Dynamic team player.

What you can expect from us:

• A comprehensive induction and training programme; you don’t need to have worked in the leisure industry before. We will teach you all you need to know!
• Support from the wider team who have a great deal of combined knowledge and experience and who are eager to help you succeed!
• Variety; no two days is the same!
• An environment that encourages innovation and free thinking, surrounded by really dynamic, empowered individuals.

Benefits:

• Free access to our award-winning gym’s and exercise classes for you
• Employee Assistance Programme - support for when you need it most
• Internal recognition schemes
• Opportunities for training, development and progression
• Free onsite parking - subject to availability
• And much more....

Interview Process:

The recruiting manager will review your CV and if shortlisted, you will be invited to a formal interview/assessment process where we will evaluate your suitability for the role.

The successful candidate will be subject to an Enhanced DBS check.

As you can imagine, we get a great response to all our job adverts and as a consequence, there may be times when due to the volume of applicants to need to close a vacancy early. To avoid disappointment, be sure to get your application in early!

• Department
• Swim School
• Role
• Swim Teacher
• Locations
• Guildford
• Hourly salary
• £25

Gym Instructor

Join Horizon as a Gym Instructor and inspire healthier, happier lives. Help members reach their fitness goals in a dynamic environment with supportive colleagues and great facilities.

We usually respond within a week

Job title: Gym Instructor

Hours:  20

Location:  Guildford

Salary:  £12,254.53 - £12,698.40

Looking for a workplace that ignites your passion, values respect, encourages innovation, and embraces being dynamic? Look no further! This role offers you the opportunity to join a team that believes in empowering its colleagues to unlock their full potential with Horizon.

The Trust:

Horizon Leisure Centres is a leisure trust operating since 1997, with centres in Waterlooville, Havant and Guildford. We are passionate about health and wellbeing and are committed to making an outstanding positive impact on our customers and within our local community. Our mission is to support and inspire our local communities to live healthier and happier lives by providing affordable access to sport and leisure facilities to all.

The Role:

We are looking for a Gym Instructor to join us in transforming our business from 'good' to 'great'! This is a thrilling time for our company, and we need a key team member like you to help us achieve unprecedented success.

Our ideal candidate!

Our ideal person will have a Level 2 Gym Instructor qualification (or equivalent) with relevant experience in a similar role.

What does the role involve?

The main focus of the role will be to ensure the efficient operation of the Gym under the supervision of the Fitness Manager. A hands-on role that requires you to:

• Carry out welcome visits with new customers.
• Deliver group exercise classes.
• Supervise junior gym sessions and provide support to younger members.
• Work practically with members to tailor personalised fitness programmes to their individual needs.
• Proactively engage with members on classes, forthcoming events, promotions and gym challenges.
• Help and assist members with questions and queries.
• Ensure the gym and fitness equipment is kept clean and in a safe condition.
• Carry out any other tasks as required by the Fitness Manager

Qualifications:

• Gym Instructor Qualification Level 2 or Higher (Essential)
• First Aid Qualification (Desirable)
• Personal Trainer Level 3 (Desirable)
• Emergency Response Training (Desirable)

Skills and competencies:

• Excellent interpersonal skills
• Excellent communication skills
• Self-motivated
• Ability to work under pressure
• A flexible approach to work
• Ability to work on own initiative
• Excellent team working skills

What you can expect from us: 

• A comprehensive induction and training programme; you don’t need to have worked in the leisure industry before. We will teach you all you need to know!
• Support from the wider team who have a great deal of combined knowledge and experience and who are eager to help you succeed!
• Variety; no two days is the same!
• An environment that encourages innovation and free thinking, surrounded by really dynamic, empowered individuals.

Benefits: 

• Free access to our award-winning gym’s and exercise classes for you and a +1
• Employee discounts and wellbeing platform
• Healthcare Cash plan
• Free 24/7 access to GPs using our SmartHealth plan
• Employee Assistance Programme - support for when you need it most
• 23 days annual leave + 8 days bank holiday
• Internal recognition schemes
• Opportunities for training, development and progression
• Free onsite parking - subject to availability
• Hybrid and family friendly policies
• Generous company sick pay scheme
• Employee referral scheme
• Company pension scheme
• Death in service benefit
• And much more....

This role will be based at Guildford but will be expected to travel to other company site as the need requires. 

Interview Process: 

The recruiting manager will review your CV and if shortlisted, you will be invited to a formal interview/assessment process where we will evaluate your suitability for the role.

The successful candidate will be subject to an Enhanced DBS check.

As you can imagine, we get a great response to all our job adverts and as a consequence, there may be times when due to the volume of applicants to need to close a vacancy early.  To avoid disappointment, be sure to get your application in early! 

If you are a recruitment agency, please note we operate a PSL and do not take cold calls.

Cleaner

Looking for a vibrant community that rewards, recognizes, and inspires? Join us for growth opportunities, wellbeing initiatives, and an extraordinary workplace culture.

We usually respond within a week

Job title: Cleaner

Hours:   16 

Location:  Waterlooville Leisure Centre

Salary:  £9,803.62 (under 21) £ 10,158.72 (21 and over)

Work Pattern: 12:30-21:00 Saturday and Sunday 

Why Join the Horizon team? 

Looking for a workplace that ignites your passion, values respect, encourages innovation, and embraces being dynamic? Look no further! This role offers you the opportunity to join a team that believes in empowering its colleagues to unlock their full potential and become the best version of themselves.

Why choose us? At Horizon, we understand that our colleagues are the cornerstone of our success, distinguishing us from our competitors. We genuinely appreciate the unique contributions of each team member and go the extra mile to recognize their efforts. We value the contributions of all of our colleagues and we show it through competitive salaries alongside exceptional reward and recognition schemes.

We offer extensive training, development, and progression opportunities to fuel your growth and potential. Your well-being matters to us, so we provide a wealth of initiatives to support you. And let's not forget the amazing, fun and vibrant culture we build together.

Join Horizon today and embark on an extraordinary journey where your passion finds purpose, and your potential knows no limits.

Want to know a bit more about our business? 

We’re an extremely successful leisure trust operating since 1997, with centres in Waterlooville, Havant and Guildford. We are passionate about health and wellbeing and are committed to making an outstanding positive impact on our customers and within our local community. Our mission is to support and inspire our local communities to live healthier and happier lives. How are we doing this? By providing outstanding facilities that are accessible and welcoming to everyone with a fun friendly team that are motivated and engaged.

Interested? Want to know how you can join our team? Take a look at this great opportunity! 

We are looking for a Cleaner to join us in transforming our business from 'good' to 'great'! This is a thrilling time for our company, and we need a key team member like you to help us achieve unprecedented success.

You will support the provision of a first-class leisure experience for all our customers, ensuring the facilities are kept to the highest standard of cleanliness.

Your responsibilities:

• Ensure a high standard of cleanliness is maintained in all areas
• Clean and prepare both wet side/dry side areas in accordance with the current cleaning schedule
• Ensure compliance with Health & Safety and COSHH regulations

Your experience/qualifications:

• Experience in a similar role is preferable
• COSHH desirable

Your skills/competencies:

• Self-motivated and a self-starter
• Excellent team player
• Flexible approach
• Approachable
• Good communicator
• High attention to detail

What you can expect from us: 

• A comprehensive induction and training programme; you don’t need to have worked in the leisure industry before. We will teach you all you need to know!
• Support from the wider team who have a great deal of combined knowledge and experience and who are eager to help you succeed!
• Variety; no two days is the same!
• An environment that encourages innovation and free thinking, surrounded by really dynamic, empowered individuals.

Benefits: 

• Free use of our award-winning gym’s and access to exercise classes
• Employee discount and wellbeing platform
• Employee Assistance Programme - support for when you need it most
• Healthcare Cash Plan
• SmartHealth access to online GPs 24/7
• Internal recognition schemes
• 22 days annual leave + 8 days bank holiday
• An extra day off for your birthday; a gift from us to you!
• Discounted summer kids club
• Opportunities for training, development and progression
• Free onsite parking - subject to availability
• Hybrid and family friendly policies
• Generous company sick pay scheme
• Employee referral scheme
• Company pension scheme
• Death in service benefit
• And much more....

This role will be based at Waterlooville but will be expected to travel to other company site as the need requires. 

Interview Process: 

The recruiting manager will review your CV and if shortlisted, you will be invited to a formal interview/assessment process where we will evaluate your suitability for the role. 

As you can imagine, we get a great response to all our job adverts and as a consequence, there may be times when due to the volume of applicants to need to close a vacancy early.  To avoid disappointment, be sure to get your application in early! 

If you are a recruitment agency, please note we operate a PSL and do not take cold calls.

• Department
• Operations
• Role
• Cleaner
• Locations
• Waterlooville
• Yearly salary
• £9,803.62 - £10,158.72

Duty Manager

Looking for a vibrant community that rewards, recognizes, and inspires? Join us for competitive pay, growth opportunities, wellbeing initiatives, and an extraordinary workplace culture.

We usually respond within a week

Job title: Duty Manager

Hours:   40 per week

Location:  Waterlooville Leisure Centre

Salary:   up to £28,000 depending on skills and experience

Looking for a workplace that ignites your passion, values respect, encourages innovation, and embraces being dynamic? Look no further! This role offers you the opportunity to join a team that believes in empowering its colleagues to unlock their full potential with Horizon.

The Trust:

Horizon Leisure Centres is a leisure trust operating since 1997, with centres in Waterlooville, Havant and Guildford. We are passionate about health and wellbeing and are committed to making an outstanding positive impact on our customers and within our local community. Our mission is to support and inspire our local communities to live healthier and happier lives by providing affordable access to sport and leisure facilities to all.

The Role:

As a Duty Manager you’ll be responsible for managing the day-to-day operations of the centre and ensuring the effective delivery of a first-class customer experience to all those who visit our centre.

Interested? Want to know how you can join our team? Take a look at this great opportunity! 

We are looking for a Duty Manager to join us in transforming our business from 'good' to 'great'! This is a thrilling time for our company, and we need a key team member like you to help us achieve unprecedented success.  

What does the role involve? 

A hands-on role that requires you to: 

• Use the Horizon HELLO in all customer interactions
• Provide effective leadership and management of the Operations Teams, keeping your team engaged, motivated and informed and operating in line with our values
• Ensure a first-class customer experience is delivered to all visitors
• Be proactive in ensuring the safety and cleanliness and set up of the facilities and equipment; identifying and responding to situations as they arise and escalating issues as required
• Carry out the induction and training of new starters and the development of existing team members
• Conduct a programme of performance management including managing 121s absence, conduct, performance and continuous development
• With direction from the General Manager implement opportunities for improvement
• Perform other duties as assigned by the General Manager

Your Experience

• 2+ years’ experience as a manager or team leader, preferably in a leisure environment

Your Qualifications

• National Pool Lifeguard Qualification (or willing to undertake)
• First Aid at Work – desirable
• Pool Plant Operator – desirable
• RLSS Trainer Assessor – desirable

Skills and competencies:

• Good interpersonal, time management and organisational skills
• Good team working skills and the ability to lead and motivate a team
• Business acumen, creative thinking and problem-solving
• Energy and resilience
• Adaptability and multi-tasking skills
• Computer literacy (Microsoft Office)
• Customer-focused, approachable and outgoing
• Ability to relate to the requirements of customers from all age groups and sectors of society

What you can expect from us: 

• A comprehensive induction and training programme; you don’t need to have worked in the leisure industry before. We will teach you all you need to know!
• Support from the wider team who have a great deal of combined knowledge and experience and who are eager to help you succeed!
• Variety; no two days is the same!
• An environment that encourages innovation and free thinking, surrounded by really dynamic, empowered individuals.

Benefits: 

• Free access to our award-winning gym’s and exercise classes for you and a +1
• Employee discounts and wellbeing platform
• Healthcare Cash plan
• Free 24/7 access to GPs using our SmartHealth plan
• Employee Assistance Programme - support for when you need it most
• 23 days annual leave + 8 days bank holiday
• Internal recognition schemes
• Opportunities for training, development and progression
• Free onsite parking - subject to availability
• Hybrid and family friendly policies
• Generous company sick pay scheme
• Employee referral scheme
• Company pension scheme
• Death in service benefit
• And much more....

This role will be based at Waterlooville but will be expected to travel to other company site as the need requires. 

Interview Process: 

The recruiting manager will review your CV and if shortlisted, you will be invited to a formal interview/assessment process where we will evaluate your suitability for the role.

The successful candidate will be subject to an Enhanced DBS check.

There may be times when due to the volume of applicants to need to close a vacancy early to avoid disappointment, be sure to get your application in as soon as possible! 

If you are a recruitment agency, please note we operate a PSL and do not take cold calls.

• Department
• Operations
• Role
• Duty Manager
• Locations
• Waterlooville
• Yearly salary
• £26,000 - £28,000

Fitness Manager

Looking for a vibrant community that rewards, recognizes, and inspires? Join us for competitive pay, growth opportunities, wellbeing initiatives, and an extraordinary workplace culture.

We usually respond within a week

Job title: Fitness Manager

Hours:  40

Location:  Guildford

Salary:   £28,644.30

Looking for a workplace that ignites your passion, values respect, encourages innovation, and embraces being dynamic? Look no further! This role offers you the opportunity to join a team that believes in empowering its colleagues to unlock their full potential with Horizon.

The Trust:

Horizon Leisure Centres is a leisure trust operating since 1997, with centres in Waterlooville, Havant and Guildford. We are passionate about health and wellbeing and are committed to making an outstanding positive impact on our customers and within our local community. Our mission is to support and inspire our local communities to live healthier and happier lives by providing affordable access to sport and leisure facilities to all.

The Role:

As a Fitness Manager you’ll be responsible for managing the day-to-day operations of the facility and ensuring the effective delivery of a first-class customer experience to all those who visit. You will also be responsible for ensuring the smooth running and operation of our fitness facilities.

Interested? Want to know how you can join our team? Take a look at this great opportunity! 

We are looking for a Fitness Manager to join us in transforming our business from 'good' to 'great'! This is a thrilling time for our company, and we need a key team member like you to help us achieve unprecedented success.  

What does the role involve? 

A hands-on role that requires you to:

• Provide effective leadership and management of the Gym Team, keeping your team engaged, motivated and informed and operating in line with our values.
• Ensure a first-class customer experience is delivered to all visitors; effectively handling customer queries, feedback and complaints.
• Be proactive in ensuring the safety and cleanliness and set up of the facilities and equipment; identifying and responding to situations as they arise and escalating issues as required.
• Carry out the induction and training of new starters and the development of existing team members.
• Conduct a programme of performance management including managing 1-2-1’s, absence, conduct, performance and continuous development.
• With direction from the General Manager and Group Sales Manager, implement opportunities for improvement.
• Carry out welcome visits with new customers.
• Deliver group exercise classes.
• Ensure the gym and fitness equipment is kept clean and in a safe condition.

Skills and competencies: 

• Good interpersonal, time management and organisational skills.
• Good teamworking skills and the ability to lead and motivate a team.
• Business acumen, creative thinking and problem-solving.
• Energy and resilience.
• Flexibility and multi-tasking skills.
• Computer literacy (Microsoft Office).
• Customer-focused, approachable and outgoing.

Experience/Qualifications

• 2+ years’ experience as a manager or team leader, preferably in a leisure environment.
• Emergency Response Training - desirable
• Level 3 in Exercise Referral - desirable
• First Aid at Work - desirable
• Pool Plant Operator - desirable
• Gym Instructor Qualification; Level 2 – essential
• Personal Trainer Level 3 

What you can expect from us: 

• A comprehensive induction and training programme; you don’t need to have worked in the leisure industry before. We will teach you all you need to know!
• Support from the wider team who have a great deal of combined knowledge and experience and who are eager to help you succeed!
• Variety; no two days is the same!
• An environment that encourages innovation and free thinking, surrounded by really dynamic, empowered individuals.

Benefits: 

• Free access to our award-winning gym’s and exercise classes for you and a +1
• Employee discounts and wellbeing platform
• Healthcare Cash plan
• Free 24/7 access to GPs using our SmartHealth plan
• Employee Assistance Programme - support for when you need it most
• 23 days annual leave + 8 days bank holiday
• Holiday purchase scheme - subject to eligibility
• Internal recognition schemes
• Opportunities for training, development and progression
• Free onsite parking - subject to availability
• Hybrid and family friendly policies
• Generous company sick pay scheme
• Employee referral scheme
• Company pension scheme
• Death in service benefit
• And much more....

This role will be based at Guildford but will be expected to travel to other company site as the need requires. 

Interview Process: 

The recruiting manager will review your CV and if shortlisted, you will be invited to a formal interview/assessment process where we will evaluate your suitability for the role.

The successful candidate will be subject to an Enhanced DBS check.

There may be times when due to the volume of applicants to need to close a vacancy early to avoid disappointment, be sure to get your application in as soon as possible! 

If you are a recruitment agency, please note we operate a PSL and do not take cold calls.

• Department
• Operations
• Role
• Fitness Manager
• Locations
• Guildford
• Yearly salary
• £28,644.3

Casual Swim Teacher

Looking for a rewarding and fun role in a vibrant community? Join us as a Swim Teacher and enjoy competitive pay, career growth, wellbeing initiatives, and an inspiring workplace culture.

We usually respond within a week

Job title: Swim Teacher

Hours:  0

Location:  Waterlooville Leisure Centre

Salary:  £21.27

Looking for a workplace that ignites your passion, values respect, encourages innovation, and embraces being dynamic? Look no further! This role offers you the opportunity to join a team that believes in empowering its colleagues to unlock their full potential with Horizon.

The Trust:

Horizon Leisure Centres is a leisure trust operating since 1997, with centres in Waterlooville, Havant and Guildford. We are passionate about health and wellbeing and are committed to making an outstanding positive impact on our customers and within our local community. Our mission is to support and inspire our local communities to live healthier and happier lives by providing affordable access to sport and leisure facilities to all.

The Role:

We are looking for a Swim Teacher to join us in transforming our business from 'good' to 'great'! This is a thrilling time for our company, and we need a key team member like you to help us achieve unprecedented success.

 What does the role involve?

To deliver a varied programme of swimming lessons within the class framework ensuring customers obtain the maximum benefit in a reasonable timescale, in a safe, fun and stimulating environment. To promote and support the Swim School to ensure continued attendance of lessons throughout the year.

The team

You’ll be working within our Swim Team working with the Aquatic Coordinator and Aquatic Development Manager.

Your responsibilities:

• Follow the Swim England Syllabus, maximizing the time and space available whilst ensuring the individual and group needs are met every session.
• Prepare appropriate lesson plans in line with syllabus to provide high quality lessons as per STA/ASA guidelines.
• Ensure the smooth movement of swimmers within the programme through continuous assessment.
• Ensure the checking (reporting any defects), set up and put away of equipment securely and tidily after the session.
• Supervise the arrival, departure and handover of the lesson promptly and register all attendances.
• Monitor class sizes and unexpected arrivals and alert the Swim Coordinator/Manager at the earliest opportunity of any problems/queries.
• Complete regular Progress Reports using the electronic tablets on each individual swimmer ensuring they are detailed, positive and constructive.
• Ensure effective communication is used at all times and relevant for all swimmers with regular individual feedback.
• Deal politely with customer comments and complaints, to ensure excellent customer service, escalating when necessary.
• Ensure customers are updated with any promotional materials and information.

Your experience/qualifications:

• Experience of teaching within a Learn to Swim Programme.
• Experience of delivering high levels of customer service.
• Qualified swimming teacher (ASA or STA) to Level 2
• NPLQ or Teachers Pool Rescue/Pool Safety Qualified
• Current Child Protection CPD or equivalent
• Level 2 Parent and Baby qualified (desirable, not essential)

Your skills/competencies:

• Excellent Communication skills for all ages and abilities.
• Energetic and passionate to meet all swimmers needs and goals.
• Able to understand and adapt to the differing needs of individual swimmers.
• Positive and focused attitude to achieving own goals.
• Motivated and approachable.
• Open to new ideas and working practices and ability to embrace change.
• Dynamic team player.

What you can expect from us:

• A comprehensive induction and training programme; you don’t need to have worked in the leisure industry before. We will teach you all you need to know!
• Support from the wider team who have a great deal of combined knowledge and experience and who are eager to help you succeed!
• Variety; no two days is the same!
• An environment that encourages innovation and free thinking, surrounded by really dynamic, empowered individuals.

Benefits:

• Free access to our award-winning gym’s and exercise classes for you
• Employee Assistance Programme - support for when you need it most
• Internal recognition schemes
• Opportunities for training, development and progression
• Free onsite parking - subject to availability
• And much more....

Interview Process:

The recruiting manager will review your CV and if shortlisted, you will be invited to a formal interview/assessment process where we will evaluate your suitability for the role.

The successful candidate will be subject to an Enhanced DBS check.

As you can imagine, we get a great response to all our job adverts and as a consequence, there may be times when due to the volume of applicants to need to close a vacancy early. To avoid disappointment, be sure to get your application in early!

• Department
• Swim School
• Role
• Swim Teacher
• Locations
• Waterlooville
• Hourly salary
• £21.27

Receptionist

Looking for a vibrant community that rewards, recognises, and inspires? Join us as a Receptionist and enjoy growth opportunities, wellbeing initiatives, and an extraordinary workplace culture.

We usually respond within a week

Job title: Receptionist

Ho urs:  20

Location:  Guildford

Salary:   £12,254 - £12,698 

Working Schedule:  Monday, Tuesday, & Wednesday: 16:00-20:00, Saturday & Sunday: 17:00-21:00

Looking for a workplace that ignites your passion, values respect, encourages innovation, and embraces being dynamic? Look no further! This role offers you the opportunity to join a team that believes in empowering its colleagues to unlock their full potential with Horizon.

The Trust:

Horizon Leisure Centres is a leisure trust operating since 1997, with centres in Waterlooville, Havant and Guildford. We are passionate about health and wellbeing and are committed to making an outstanding positive impact on our customers and within our local community. Our mission is to support and inspire our local communities to live healthier and happier lives by providing affordable access to sport and leisure facilities to all.

The Role:

We are looking for a Receptionist to join us in transforming our business from 'good' to 'great'! This is a thrilling time for our company, and we need a key team member like you to help us achieve unprecedented success.

Our ideal candidate!

The ideal person will be friendly and outgoing with a passion for helping people.

As a Receptionist you’ll play a vital role in providing a first-class customer experience to all those who visit our centre; ensuring consistent, efficient and friendly service is given throughout each customer’s experience.

What does the role involve?

A hands-on role that requires you to:

• Meet and greet all customers upon arrival, assisting them as required.
• Process bookings for classes, swimming lessons and our sports facilities.
• Taking accurate payments in accordance with company policy.
• Be knowledgeable of and promote all activities, classes, membership options and offers.
• To carry out any other duties as assigned by the Reception Team Leader.

Skills and Competencies:

• Good interpersonal, time management and organisational skills.
• Excellent customer service skills.
• Creative thinking and problem-solving skills to meet customer needs.
• Energy and resilience.
• Flexibility and multi-tasking skills.
• Proficient with Microsoft Programmes, Outlook and booking systems.
• Customer-focused.
• Ability to relate to the requirements of customers from all age groups and sectors of society.

What you can expect from us: 

• A comprehensive induction and training programme; you don’t need to have worked in the leisure industry before. We will teach you all you need to know!
• Support from the wider team who have a great deal of combined knowledge and experience and who are eager to help you succeed!
• Variety; no two days is the same!
• An environment that encourages innovation and free thinking, surrounded by really dynamic, empowered individuals.

Benefits: 

• Free access to our award-winning gym’s and exercise classes for you and a +1
• Employee discounts and wellbeing platform
• Healthcare Cash plan
• Free 24/7 access to GPs using our SmartHealth plan
• Employee Assistance Programme - support for when you need it most
• 23 days annual leave + 8 days bank holiday
• Internal recognition schemes
• Opportunities for training, development and progression
• Free onsite parking - subject to availability
• Hybrid and family friendly policies
• Generous company sick pay scheme
• Employee referral scheme
• Company pension scheme
• Death in service benefit
• And much more....

This role will be based at Guildford but will be expected to travel to other company site as the need requires. 

Interview Process: 

The recruiting manager will review your CV and if shortlisted, you will be invited to a formal interview/assessment process where we will evaluate your suitability for the role.

As you can imagine, we get a great response to all our job adverts and as a consequence, there may be times when due to the volume of applicants to need to close a vacancy early.  To avoid disappointment, be sure to get your application in early! 

Casual Café Assistant

Join our café team at Horizon and inspire healthier, happier lives! Serve delicious food and drinks in a vibrant space with supportive colleagues, and opportunities to grow your skills.

Job title: Casual Cafe Assistant 

Hours: 0

Location: Havant Leisure Centre

Salary: £11.78 (under 21) / £12.21 (21 and over)

Looking for a workplace that ignites your passion, values respect, encourages innovation, and embraces being dynamic? Look no further! This role offers you the opportunity to join a team that believes in empowering its colleagues to unlock their full potential with Horizon.

The Trust:

Horizon Leisure Centres is a leisure trust operating since 1997, with centres in Waterlooville, Havant and Guildford. We are passionate about health and wellbeing and are committed to making an outstanding positive impact on our customers and within our local community. Our mission is to support and inspire our local communities to live healthier and happier lives by providing affordable access to sport and leisure facilities to all.

The Role:

We are looking for a Café Assistant to join us in transforming our business from 'good' to 'great'! This is a thrilling time for our company, and we need a key team member like you to help us achieve unprecedented success.

Our ideal candidate!

The ideal person will be confident and passionate about delivering high levels of customer service and have cash handling experience.

The main focus of the role will be to assist in the provision of a first class service to all Horizon Leisure Centre customers

 What does the role involve?

A hands-on role that requires you to:

• To serve customers in a friendly, professional and efficient manner
• To ensure the Café is prepared and ready for business at the appointed opening times
• To ensure all areas of the Café and products are displayed in a clean, tidy and attractive manner
• To work to a high and fast standard to meet customer demand
• To accurately process all till transactions
• To actively promote add on sales
• To perform other duties as assigned or requested in order to meet the needs of the business.

Skills and competencies:

• Strong Interpersonal skills
• Excellent verbal communication skills
• Passionate about delivering excellent customer service
• The ability to prioritise workload under pressure in a confident and calm manner
• A flexible approach to work
• Friendly and enthusiastic manner
• Team player

What you can expect from us:

• A comprehensive induction and training programme; you don’t need to have worked in the leisure industry before. We will teach you all you need to know!
• Support from the wider team who have a great deal of combined knowledge and experience and who are eager to help you succeed!
• Variety; no two days is the same!
• An environment that encourages innovation and free thinking, surrounded by really dynamic, empowered individuals.

Benefits:

• Free access to our award-winning gym’s and exercise classes for you
• Employee Assistance Programme - support for when you need it most
• Internal recognition schemes
• Opportunities for training, development and progression
• Free onsite parking - subject to availability
• And much more....

Interview Process:

The recruiting manager will review your CV and if shortlisted, you will be invited to a formal interview/assessment process where we will evaluate your suitability for the role.

Please note that we may bring the closing date forward, if we receive a large number of applications. If you are interested in this role, we would advise applying as soon as possible to avoid disappointment.

If you are a recruitment agency, please note we operate a PSL and do not take cold calls.

Casual Café Assistant

Join our café team at Horizon and inspire healthier, happier lives! Serve delicious food and drinks in a vibrant space with supportive colleagues, and opportunities to grow your skills.

Job title: Casual Café Assistant 

Hours: 0

Location: Waterlooville Leisure Centre

Salary: £11.78 (under 21) / £12.21 (21 and over)

Looking for a workplace that ignites your passion, values respect, encourages innovation, and embraces being dynamic? Look no further! This role offers you the opportunity to join a team that believes in empowering its colleagues to unlock their full potential with Horizon.

The Trust:

Horizon Leisure Centres is a leisure trust operating since 1997, with centres in Waterlooville, Havant and Guildford. We are passionate about health and wellbeing and are committed to making an outstanding positive impact on our customers and within our local community. Our mission is to support and inspire our local communities to live healthier and happier lives by providing affordable access to sport and leisure facilities to all.

The Role:

We are looking for a Café Assistant to join us in transforming our business from 'good' to 'great'! This is a thrilling time for our company, and we need a key team member like you to help us achieve unprecedented success.

Our ideal candidate!

The ideal person will be confident and passionate about delivering high levels of customer service and have cash handling experience.

The main focus of the role will be to assist in the provision of a first class service to all Horizon Leisure Centre customers

 What does the role involve?

A hands-on role that requires you to:

• To serve customers in a friendly, professional and efficient manner
• To ensure the Café is prepared and ready for business at the appointed opening times
• To ensure all areas of the Café and products are displayed in a clean, tidy and attractive manner
• To work to a high and fast standard to meet customer demand
• To accurately process all till transactions
• To actively promote add on sales
• To perform other duties as assigned or requested in order to meet the needs of the business.

Skills and competencies:

• Strong Interpersonal skills
• Excellent verbal communication skills
• Passionate about delivering excellent customer service
• The ability to prioritise workload under pressure in a confident and calm manner
• A flexible approach to work
• Friendly and enthusiastic manner
• Team player

What you can expect from us:

• A comprehensive induction and training programme; you don’t need to have worked in the leisure industry before. We will teach you all you need to know!
• Support from the wider team who have a great deal of combined knowledge and experience and who are eager to help you succeed!
• Variety; no two days is the same!
• An environment that encourages innovation and free thinking, surrounded by really dynamic, empowered individuals.

Benefits:

• Free access to our award-winning gym’s and exercise classes for you
• Employee Assistance Programme - support for when you need it most
• Internal recognition schemes
• Opportunities for training, development and progression
• Free onsite parking - subject to availability
• And much more....

Interview Process:

The recruiting manager will review your CV and if shortlisted, you will be invited to a formal interview/assessment process where we will evaluate your suitability for the role.

Please note that we may bring the closing date forward, if we receive a large number of applications. If you are interested in this role, we would advise applying as soon as possible to avoid disappointment.

If you are a recruitment agency, please note we operate a PSL and do not take cold calls.

• Department
• Café
• Role
• Café Assistant
• Locations
• Waterlooville
• Hourly salary
• £11.78 - £12.21

Casual Lifeguard

Join Horizon as a lifeguard and inspire healthier, happier lives! Ensure safety in a fun, dynamic environment, work with a supportive team, enjoy great facilities, and advance your career prospects.

We usually respond within a week

Job title: Casual Lifeguard

Ho urs:  0

Location:  Waterlooville Leisure Centre

Salary:  £11.78 (under 21) / £12.21 (21 and over) 

Why Join the Horizon team? 

Looking for a workplace that ignites your passion, values respect, encourages innovation, and embraces being dynamic? Look no further! This role offers you the opportunity to join a team that believes in empowering its colleagues to unlock their full potential and become the best version of themselves.

Why choose us? At Horizon, we understand that our colleagues are the cornerstone of our success, distinguishing us from our competitors. We genuinely appreciate the unique contributions of each team member and go the extra mile to recognize their efforts. We value the contributions of all of our colleagues and we show it through competitive salaries alongside exceptional reward and recognition schemes.

We offer extensive training, development, and progression opportunities to fuel your growth and potential. Your well-being matters to us, so we provide a wealth of initiatives to support you. And let's not forget the amazing, fun and vibrant culture we build together.

Join Horizon today and embark on an extraordinary journey where your passion finds purpose, and your potential knows no limits.

Want to know a bit more about our business? 

We’re an extremely successful leisure trust operating since 1997, with centres in Waterlooville, Havant and Guildford. We are passionate about health and wellbeing and are committed to making an outstanding positive impact on our customers and within our local community. Our mission is to support and inspire our local communities to live healthier and happier lives. How are we doing this? By providing outstanding facilities that are accessible and welcoming to everyone with a fun friendly team that are motivated and engaged.

Interested? Want to know how you can join our team? 

Take a look at this great opportunity!

We are looking for a Lifeguard to join us in transforming our business from 'good' to 'great'! This is a thrilling time for our company, and we need a key team member like you to help us achieve unprecedented success.

 What does the role involve? 

A hands-on role that requires you to:

• Undertake lifeguarding and operational duties as directed by the Duty Management Team
• Welcome and assist customers with general enquiries
• Use the Horizon HELLO in all customer interactions
• Understand and be knowledgeable about our products and services
• Maintain and monitor all facilities to ensure cleanliness is paramount and always free of hazards
• Responsible for ensuring customers are treated with respect
• Responsible for ensuring staff are treated with respect
• Responsible for the safety of all customers and safeguarding of children and vulnerable adults
• Set-up and take down of sports equipment according to schedules

Skills and competencies:  

• Must be self-motivated and a self-starter
• Excellent team player
• Flexible approach to undertaking assignments given
• Approachable
• Physically fit
• Good communicator
• Adaptable

Your Experience

• Experience of working in a customer services environment
• Experience as a Lifeguard in a wet and dry centre
• First Aid
• Manual Handling

Your Qualifications

• RLSS UK National Pool Lifeguard Certificate (or willing to undertake)
• HSE First Aid Qualification desirable
• Certificates in COSHH & Health & Safety desirable

What you can expect from us: 

• A comprehensive induction and training programme; you don’t need to have worked in the leisure industry before. We will teach you all you need to know!
• Support from the wider team who have a great deal of combined knowledge and experience and who are eager to help you succeed!
• Variety; no two days is the same!
• An environment that encourages innovation and free thinking, surrounded by really dynamic, empowered individuals.

Benefits: 

• Free access to our award-winning gym’s and exercise classes for you
• Employee Assistance Programme - support for when you need it most
• Internal recognition schemes
• Opportunities for training, development and progression
• Free onsite parking - subject to availability
• And much more....

This role will be based at Waterlooville  but will be expected to travel to other company site as the need requires. 

Interview Process: 

The recruiting manager will review your CV and if shortlisted, you will be invited to a formal interview/assessment process where we will evaluate your suitability for the role.

The successful candidate will be subject to an Enhanced DBS check.

As you can imagine, we get a great response to all our job adverts and as a consequence, there may be times when due to the volume of applicants to need to close a vacancy early.  To avoid disappointment, be sure to get your application in early! 

If you are a recruitment agency, please note we operate a PSL and do not take cold calls.

• Department
• Operations
• Role
• Lifeguard
• Locations
• Waterlooville
• Hourly salary
• £11.78 - £12.21

Reception Team Leader

Looking for a vibrant community that rewards, recognizes, and inspires? Join us for competitive pay, growth opportunities, wellbeing initiatives, and an extraordinary workplace culture.

We usually respond within a week

Job title: Reception Team Leader

Hours :  40 per week 

Location:  Waterlooville Leisure Centre

Salary:   £26,430

Looking for a workplace that ignites your passion, values respect, encourages innovation, and embraces being dynamic? Look no further! This role offers you the opportunity to join a team that believes in empowering its colleagues to unlock their full potential with Horizon.

The Trust:

Horizon Leisure Centres is a leisure trust operating since 1997, with centres in Waterlooville, Havant and Guildford. We are passionate about health and wellbeing and are committed to making an outstanding positive impact on our customers and within our local community. Our mission is to support and inspire our local communities to live healthier and happier lives by providing affordable access to sport and leisure facilities to all.

The Role

You will be responsible for ensuring the smooth delivery of excellent customer service through the efficient management of the Reception Team and are responsible for increasing primary and secondary spend opportunities at front of house both personally and by leadership of the Reception Teams.

Interested? Want to know how you can join our team? Take a look at this great opportunity! 

We are looking for a Reception Team Leader to join us in transforming our business from 'good' to 'great'! This is a thrilling time for our company, and we need a key team member like you to help us achieve unprecedented success.  

What does the role involve? 

A hands-on role that requires you to:

• To provide motivational leadership and management to the Reception Teams
• To ensure consistency of service throughout all reception areas.
• To ensure the efficient rotation of the Reception Teams to cover appropriate trading hours.
• To manage all Reception Team rotas within agreed budgets.
• Responsible for continued performance management of the Reception Teams
• To ensure a professional first point of contact for all customer issues.
• To ensure the efficient and swift resolution of all enquiries / complaints.
• To manage and maintain accurate retail stock.
• Commercially controls spend within specific remit, working creatively and in a SMART way to reduce both overall costs whilst increasing efficiency.
• To ensure a comprehensive understanding of Emergency Action Procedure and take action as necessary.
• Responsible for minimising the environmental, health and safety risks in the workplace and for reporting potential risks, real accidents and near misses to relevant managers.
• To perform other duties as assigned or requested in order to meet the needs of the business.

Skills and competencies: 

• Excellent interpersonal skills
• Excellent customer service skills
• Excellent written and verbal communication skills
• Ability to work to strict deadlines and prioritise under pressure
• The ability to perform under pressure in a confident and calm manner
• Strong organisational skills and attention to detail
• A flexible approach to work
• Good commercial awareness
• Results driven
• Proven IT skills

Experience:

• Leading/managing teams to drive results
• Working knowledge of Plus 2 system is an advantage
• Leisure Industry experience

What you can expect from us: 

• A comprehensive induction and training programme; you don’t need to have worked in the leisure industry before. We will teach you all you need to know!
• Support from the wider team who have a great deal of combined knowledge and experience, and who are eager to help you succeed!
• Variety; no two days are the same!
• An environment that encourages innovation and free thinking, surrounded by really dynamic, empowered individuals.

Benefits: 

• Free access to our award-winning gym’s and exercise classes for you and a +1
• Employee discounts and a wellbeing platform
• Healthcare Cash plan
• Free 24/7 access to GPs using our SmartHealth plan
• Employee Assistance Programme - support for when you need it most
• 23 days annual leave + 8 days bank holiday
• Internal recognition schemes
• Opportunities for training, development and progression
• Free onsite parking - subject to availability
• Hybrid and family friendly policies
• Generous company sick pay scheme
• Employee referral scheme
• Company pension scheme
• Death in service benefit
• And much more....

This role will be based at Waterlooville but will be expected to travel to other company site as the need requires. 

Interview Process: 

The recruiting manager will review your CV, and if shortlisted, you will be invited to a formal interview/assessment process where we will evaluate your suitability for the role. 

There may be times when due to the volume of applicants, we need to close a vacancy early, so to avoid disappointment, be sure to get your application in as soon as possible! 

If you are a recruitment agency, please note we operate a PSL and do not take cold calls.

• Department
• Reception
• Role
• Reception Team Leader
• Locations
• Waterlooville
• Yearly salary
• £26,430

Duty Manager

Looking for a vibrant community that rewards, recognizes, and inspires? Join us for competitive pay, growth opportunities, wellbeing initiatives, and an extraordinary workplace culture.

We usually respond within a week

Job title: Duty Manager

Hours:  40 per week 

Location:  Waterlooville Leisure Centre

Salary:   up to £28,000

Looking for a workplace that ignites your passion, values respect, encourages innovation, and embraces being dynamic? Look no further! This role offers you the opportunity to join a team that believes in empowering its colleagues to unlock their full potential with Horizon.

The Trust:

Horizon Leisure Centres is a leisure trust operating since 1997, with centres in Waterlooville, Havant and Guildford. We are passionate about health and wellbeing and are committed to making an outstanding positive impact on our customers and within our local community. Our mission is to support and inspire our local communities to live healthier and happier lives by providing affordable access to sport and leisure facilities to all.

The Role:

As a Duty Manager you’ll be responsible for managing the day-to-day operations of the centre and ensuring the effective delivery of a first-class customer experience to all those who visit our centre. You’ll be working within our Duty Management Team and directly reporting to the General Manager.

Interested? Want to know how you can join our team? Take a look at this great opportunity! 

We are looking for a Duty Manager to join us in transforming our business from 'good' to 'great'! This is a thrilling time for our company, and we need a key team member like you to help us achieve unprecedented success.  

What does the role involve? 

A hands-on role that requires you to: 

• Use the Horizon HELLO in all customer interactions
• Provide effective leadership and management of the Operations Teams, keeping your team engaged, motivated and informed and operating in line with our values
• Ensure a first-class customer experience is delivered to all visitors
• Be proactive in ensuring the safety and cleanliness and set up of the facilities and equipment; identifying and responding to situations as they arise and escalating issues as required
• Carry out the induction and training of new starters and the development of existing team members
• Conduct a programme of performance management including managing 121.s absence, conduct, performance and continuous development
• With direction from the General Manager implement opportunities for improvement
• Perform other duties as assigned by the General Manager

Skills and competencies: 

• Good interpersonal, time management and organisational skills
• Good teamworking skills and the ability to lead and motivate a team
• Business acumen, creative thinking and problem-solving
• Energy and resilience
• Adaptability and multi-tasking skills
• Computer literacy (Microsoft Office)
• Customer-focused, approachable and outgoing
• Ability to relate to the requirements of customers from all age groups and sectors of society

Your Qualifications:

• Good interpersonal, time management and organisational skills
• Good teamworking skills and the ability to lead and motivate a team
• Business acumen, creative thinking and problem-solving
• Energy and resilience
• Adaptability and multi-tasking skills
• Computer literacy (Microsoft Office)
• Customer-focused, approachable and outgoing
• Ability to relate to the requirements of customers from all age groups and sectors of society

Your Experience:

• 2+ years’ experience as a manager or team leader, preferably in a leisure environment

What you can expect from us: 

• A comprehensive induction and training programme; you don’t need to have worked in the leisure industry before. We will teach you all you need to know!
• Support from the wider team who have a great deal of combined knowledge and experience and who are eager to help you succeed!
• Variety; no two days is the same!
• An environment that encourages innovation and free thinking, surrounded by really dynamic, empowered individuals.

Benefits: 

• Free access to our award-winning gym’s and exercise classes for you and a +1
• Employee discounts and wellbeing platform
• Healthcare Cash plan
• Free 24/7 access to GPs using our SmartHealth plan
• Employee Assistance Programme - support for when you need it most
• 23 days annual leave + 8 days bank holiday
• Internal recognition schemes
• Opportunities for training, development and progression
• Free onsite parking - subject to availability
• Hybrid and family friendly policies
• Generous company sick pay scheme
• Employee referral scheme
• Company pension scheme
• Death in service benefit
• And much more....

This role will be based at Waterlooville but will be expected to travel to other company site as the need requires. 

Interview Process: 

The recruiting manager will review your CV and if shortlisted, you will be invited to a formal interview/assessment process where we will evaluate your suitability for the role.

The successful candidate will be subject to an Enhanced DBS check.

There may be times when due to the volume of applicants to need to close a vacancy early to avoid disappointment, be sure to get your application in as soon as possible! 

If you are a recruitment agency, please note we operate a PSL and do not take cold calls.

• Department
• Operations
• Role
• Duty Manager
• Locations
• Waterlooville
• Yearly salary
• £26,000 - £28,000

Duty Manager

Looking for a vibrant community that rewards, recognizes, and inspires? Join us for competitive pay, growth opportunities, wellbeing initiatives, and an extraordinary workplace culture.

We usually respond within a week

Job title: Duty Manager

Hours:  40 per week

Location:  Havant Leisure Centre

Salary:   up to £28,000

Looking for a workplace that ignites your passion, values respect, encourages innovation, and embraces being dynamic? Look no further! This role offers you the opportunity to join a team that believes in empowering its colleagues to unlock their full potential with Horizon.

The Trust:

Horizon Leisure Centres is a leisure trust operating since 1997, with centres in Waterlooville, Havant and Guildford. We are passionate about health and wellbeing and are committed to making an outstanding positive impact on our customers and within our local community. Our mission is to support and inspire our local communities to live healthier and happier lives by providing affordable access to sport and leisure facilities to all.

The Role:

As a Duty Manager you’ll be responsible for managing the day-to-day operations of the centre and ensuring the effective delivery of a first-class customer experience to all those who visit our centre. You’ll be working within our Duty Management Team and directly reporting to the General Manager.

Interested? Want to know how you can join our team? Take a look at this great opportunity! 

We are looking for a Duty Manager to join us in transforming our business from 'good' to 'great'! This is a thrilling time for our company, and we need a key team member like you to help us achieve unprecedented success.  

What does the role involve? 

A hands-on role that requires you to: 

• Use the Horizon HELLO in all customer interactions
• Provide effective leadership and management of the Operations Teams, keeping your team engaged, motivated and informed and operating in line with our values
• Ensure a first-class customer experience is delivered to all visitors
• Be proactive in ensuring the safety and cleanliness and set up of the facilities and equipment; identifying and responding to situations as they arise and escalating issues as required
• Carry out the induction and training of new starters and the development of existing team members
• Conduct a programme of performance management including managing 121.s absence, conduct, performance and continuous development
• With direction from the General Manager implement opportunities for improvement
• Perform other duties as assigned by the General Manager

Skills and competencies: 

• Good interpersonal, time management and organisational skills
• Good teamworking skills and the ability to lead and motivate a team
• Business acumen, creative thinking and problem-solving
• Energy and resilience
• Adaptability and multi-tasking skills
• Computer literacy (Microsoft Office)
• Customer-focused, approachable and outgoing
• Ability to relate to the requirements of customers from all age groups and sectors of society

Your Qualifications:

• Good interpersonal, time management and organisational skills
• Good teamworking skills and the ability to lead and motivate a team
• Business acumen, creative thinking and problem-solving
• Energy and resilience
• Adaptability and multi-tasking skills
• Computer literacy (Microsoft Office)
• Customer-focused, approachable and outgoing
• Ability to relate to the requirements of customers from all age groups and sectors of society

Your Experience:

• 2+ years’ experience as a manager or team leader, preferably in a leisure environment

What you can expect from us: 

• A comprehensive induction and training programme; you don’t need to have worked in the leisure industry before. We will teach you all you need to know!
• Support from the wider team who have a great deal of combined knowledge and experience and who are eager to help you succeed!
• Variety; no two days is the same!
• An environment that encourages innovation and free thinking, surrounded by really dynamic, empowered individuals.

Benefits: 

• Free access to our award-winning gym’s and exercise classes for you and a +1
• Employee discounts and wellbeing platform
• Healthcare Cash plan
• Free 24/7 access to GPs using our SmartHealth plan
• Employee Assistance Programme - support for when you need it most
• 23 days annual leave + 8 days bank holiday
• Internal recognition schemes
• Opportunities for training, development and progression
• Free onsite parking - subject to availability
• Hybrid and family friendly policies
• Generous company sick pay scheme
• Employee referral scheme
• Company pension scheme
• Death in service benefit
• And much more....

This role will be based at Havant but will be expected to travel to other company site as the need requires. 

Interview Process: 

The recruiting manager will review your CV and if shortlisted, you will be invited to a formal interview/assessment process where we will evaluate your suitability for the role.

The successful candidate will be subject to an Enhanced DBS check.

There may be times when due to the volume of applicants to need to close a vacancy early to avoid disappointment, be sure to get your application in as soon as possible! 

If you are a recruitment agency, please note we operate a PSL and do not take cold calls.

• Department
• Operations
• Role
• Duty Manager
• Locations
• Havant
• Yearly salary
• £26,000 - £28,000

Receptionist

Looking for a vibrant community that rewards, recognises, and inspires? Join us as a Receptionist and enjoy growth opportunities, wellbeing initiatives, and an extraordinary workplace culture.

We usually respond within a week

Job title: Receptionist

Hours: 28

Location: Havant Leisure Centre

Working Pattern: Tuesday 13:30-22:00, Wednesday 18:00-22:00, Friday 12:30-21:00 and Sunday 07:15-15:45

Salary: £17,156.34 (under 21) £17,777.76 (21 and over)

Looking for a workplace that ignites your passion, values respect, encourages innovation, and embraces being dynamic? Look no further! This role offers you the opportunity to join a team that believes in empowering its colleagues to unlock their full potential with Horizon.

The Trust:

Horizon Leisure Centres is a leisure trust operating since 1997, with centres in Waterlooville, Havant and Guildford. We are passionate about health and wellbeing and are committed to making an outstanding positive impact on our customers and within our local community. Our mission is to support and inspire our local communities to live healthier and happier lives by providing affordable access to sport and leisure facilities to all.

The Role:

We are looking for a Receptionist to join us in transforming our business from 'good' to 'great'! This is a thrilling time for our company, and we need a key team member like you to help us achieve unprecedented success.

Our ideal candidate!

The ideal person will be friendly and outgoing with a passion for helping people.

As a Receptionist you’ll play a vital role in providing a first-class customer experience to all those who visit our centre; ensuring consistent, efficient and friendly service is given throughout each customer’s experience.

What does the role involve?

A hands-on role that requires you to:

• Meet and greet all customers upon arrival, assisting them as required.
• Process bookings for classes, swimming lessons and our sports facilities.
• Taking accurate payments in accordance with company policy.
• Be knowledgeable of and promote all activities, classes, membership options and offers.
• To carry out any other duties as assigned by the Reception Team Leader.

Skills and Competencies:

• Good interpersonal, time management and organisational skills.
• Excellent customer service skills.
• Creative thinking and problem-solving skills to meet customer needs.
• Energy and resilience.
• Flexibility and multi-tasking skills.
• Proficient with Microsoft Programmes, Outlook and booking systems.
• Customer-focused.
• Ability to relate to the requirements of customers from all age groups and sectors of society.

What you can expect from us: 

• A comprehensive induction and training programme; you don’t need to have worked in the leisure industry before. We will teach you all you need to know!
• Support from the wider team who have a great deal of combined knowledge and experience and who are eager to help you succeed!
• Variety; no two days is the same!
• An environment that encourages innovation and free thinking, surrounded by really dynamic, empowered individuals.

Benefits: 

• Free access to our award-winning gym’s and exercise classes for you and a +1
• Employee discounts and wellbeing platform
• Healthcare Cash plan
• Free 24/7 access to GPs using our SmartHealth plan
• Employee Assistance Programme - support for when you need it most
• 23 days annual leave + 8 days bank holiday
• Internal recognition schemes
• Opportunities for training, development and progression
• Free onsite parking - subject to availability
• Hybrid and family friendly policies
• Generous company sick pay scheme
• Employee referral scheme
• Company pension scheme
• Death in service benefit
• And much more....

This role will be based at Havant  but will be expected to travel to other company site as the need requires. 

Interview Process: 

The recruiting manager will review your CV and if shortlisted, you will be invited to a formal interview/assessment process where we will evaluate your suitability for the role.

As you can imagine, we get a great response to all our job adverts and as a consequence, there may be times when due to the volume of applicants to need to close a vacancy early.  To avoid disappointment, be sure to get your application in early! 

Receptionist (Casual)

Looking for a vibrant community that rewards, recognises, and inspires? Join us as a Receptionist and enjoy growth opportunities, wellbeing initiatives, and an extraordinary workplace culture.

We usually respond within a week

Job title: Receptionist (Casual)

Hours:  0

Location:  Havant Leisure Centre

Salary:   £11.78 (under 21) / £12.21 (21 and over) 

Looking for a workplace that ignites your passion, values respect, encourages innovation, and embraces being dynamic? Look no further! This role offers you the opportunity to join a team that believes in empowering its colleagues to unlock their full potential with Horizon.

The Trust:

Horizon Leisure Centres is a leisure trust operating since 1997, with centres in Waterlooville, Havant and Guildford. We are passionate about health and wellbeing and are committed to making an outstanding positive impact on our customers and within our local community. Our mission is to support and inspire our local communities to live healthier and happier lives by providing affordable access to sport and leisure facilities to all.

The Role:

We are looking for a Receptionist to join us in transforming our business from 'good' to 'great'! This is a thrilling time for our company, and we need a key team member like you to help us achieve unprecedented success.

Our ideal candidate!

The ideal person will be friendly and outgoing with a passion for helping people.

As a Receptionist you’ll play a vital role in providing a first-class customer experience to all those who visit our centre; ensuring consistent, efficient and friendly service is given throughout each customer’s experience.

What does the role involve?

A hands-on role that requires you to:

• Meet and greet all customers upon arrival, assisting them as required.
• Process bookings for classes, swimming lessons and our sports facilities.
• Taking accurate payments in accordance with company policy.
• Be knowledgeable of and promote all activities, classes, membership options and offers.
• To carry out any other duties as assigned by the Reception Team Leader.

Skills and Competencies:

• Good interpersonal, time management and organisational skills.
• Excellent customer service skills.
• Creative thinking and problem-solving skills to meet customer needs.
• Energy and resilience.
• Flexibility and multi-tasking skills.
• Proficient with Microsoft Programmes, Outlook and booking systems.
• Customer-focused.
• Ability to relate to the requirements of customers from all age groups and sectors of society.

What you can expect from us: 

• A comprehensive induction and training programme; you don’t need to have worked in the leisure industry before. We will teach you all you need to know!
• Support from the wider team who have a great deal of combined knowledge and experience and who are eager to help you succeed!
• Variety; no two days is the same!
• An environment that encourages innovation and free thinking, surrounded by really dynamic, empowered individuals.

Benefits: 

• Free access to our award-winning gym’s and exercise classes for you
• Employee Assistance Programme - support for when you need it most
• Internal recognition schemes
• Opportunities for training, development and progression
• Free onsite parking - subject to availability
• Hybrid and family friendly policies
• And much more....

This role will be based at Havant but will be expected to travel to other company site as the need requires. 

Interview Process: 

The recruiting manager will review your CV and if shortlisted, you will be invited to a formal interview/assessment process where we will evaluate your suitability for the role.

As you can imagine, we get a great response to all our job adverts and as a consequence, there may be times when due to the volume of applicants to need to close a vacancy early.  To avoid disappointment, be sure to get your application in early! 

Receptionist

Looking for a vibrant community that rewards, recognises, and inspires? Join us as a Receptionist and enjoy growth opportunities, wellbeing initiatives, and an extraordinary workplace culture.

We usually respond within a week

Job title: Receptionist

Hours:  20 

Location:  Havant Leisure Centre

Salary: £12,254.53 (under 21) / £12,698.40 (21 and over)

Working Pattern: Wednesday 12:00-18:00, Thursday 16:00-22:00 and Saturday 07:15 - 15:45

Looking for a workplace that ignites your passion, values respect, encourages innovation, and embraces being dynamic? Look no further! This role offers you the opportunity to join a team that believes in empowering its colleagues to unlock their full potential with Horizon.

The Trust:

Horizon Leisure Centres is a leisure trust operating since 1997, with centres in Waterlooville, Havant and Guildford. We are passionate about health and wellbeing and are committed to making an outstanding positive impact on our customers and within our local community. Our mission is to support and inspire our local communities to live healthier and happier lives by providing affordable access to sport and leisure facilities to all.

The Role:

We are looking for a Receptionist to join us in transforming our business from 'good' to 'great'! This is a thrilling time for our company, and we need a key team member like you to help us achieve unprecedented success.

Our ideal candidate!

The ideal person will be friendly and outgoing with a passion for helping people.

As a Receptionist you’ll play a vital role in providing a first-class customer experience to all those who visit our centre; ensuring consistent, efficient and friendly service is given throughout each customer’s experience.

What does the role involve?

A hands-on role that requires you to:

• Meet and greet all customers upon arrival, assisting them as required.
• Process bookings for classes, swimming lessons and our sports facilities.
• Taking accurate payments in accordance with company policy.
• Be knowledgeable of and promote all activities, classes, membership options and offers.
• To carry out any other duties as assigned by the Reception Team Leader.

Skills and Competencies:

• Good interpersonal, time management and organisational skills.
• Excellent customer service skills.
• Creative thinking and problem-solving skills to meet customer needs.
• Energy and resilience.
• Flexibility and multi-tasking skills.
• Proficient with Microsoft Programmes, Outlook and booking systems.
• Customer-focused.
• Ability to relate to the requirements of customers from all age groups and sectors of society.

What you can expect from us: 

• A comprehensive induction and training programme; you don’t need to have worked in the leisure industry before. We will teach you all you need to know!
• Support from the wider team who have a great deal of combined knowledge and experience and who are eager to help you succeed!
• Variety; no two days is the same!
• An environment that encourages innovation and free thinking, surrounded by really dynamic, empowered individuals.

Benefits: 

• Free access to our award-winning gym’s and exercise classes for you and a +1
• Employee discounts and wellbeing platform
• Healthcare Cash plan
• Free 24/7 access to GPs using our SmartHealth plan
• Employee Assistance Programme - support for when you need it most
• 23 days annual leave + 8 days bank holiday
• Internal recognition schemes
• Opportunities for training, development and progression
• Free onsite parking - subject to availability
• Hybrid and family friendly policies
• Generous company sick pay scheme
• Employee referral scheme
• Company pension scheme
• Death in service benefit
• And much more....

This role will be based at Havant  but will be expected to travel to other company site as the need requires. 

Interview Process: 

The recruiting manager will review your CV and if shortlisted, you will be invited to a formal interview/assessment process where we will evaluate your suitability for the role.

As you can imagine, we get a great response to all our job adverts and as a consequence, there may be times when due to the volume of applicants to need to close a vacancy early.  To avoid disappointment, be sure to get your application in early! 

Health Coach - Exercise Referral

Looking for a vibrant community that rewards, recognizes, and inspires? Join us for competitive pay, growth opportunities, wellbeing initiatives, and an extraordinary workplace culture.

We usually respond within a week

Job title: Health Coach - Exercise Referral

Hours:   37.5 

Location:  Havant Leisure Centre

Salary:   £25,708.80 - £27,000

Looking for a workplace that ignites your passion, values respect, encourages innovation, and embraces being dynamic? Look no further! This role offers you the opportunity to join a team that believes in empowering its colleagues to unlock their full potential with Horizon.

The Trust:

Horizon Leisure Centres is a leisure trust operating since 1997, with centres in Waterlooville, Havant and Guildford. We are passionate about health and wellbeing and are committed to making an outstanding positive impact on our customers and within our local community. Our mission is to support and inspire our local communities to live healthier and happier lives by providing affordable access to sport and leisure facilities to all.

The Role:

We are looking for a passionate and skilled Exercise Referral Specialist who is dedicated to making a positive impact on people’s lives. This role requires a deep commitment to helping individuals with medical conditions improve their health, confidence, and overall wellbeing through tailored physical activity programmes. Beyond delivering personalised exercise support, you will play a key role in developing, coordinating, and delivering funded programmes that promote healthier lifestyles within the community. If you are enthusiastic about empowering others, fostering long-term behaviour change, and making a real difference in public health, we’d love to hear from you.

Interested? Want to know how you can join our team? Take a look at this great opportunity! 

We are looking for a Health Coach to join us in transforming our business from 'good' to 'great'! This is a thrilling time for our company, and we need a key team member like you to help us achieve unprecedented success.  

What does the role involve? 

A hands-on role that requires you to: 

• Designing individualised exercise programs based on the referral information and initial assessments.
• Ensure that exercise plans are safe, effective, and aligned with the clients’ health conditions and goals.
• Conduct initial consultations and health assessments for referred clients.
• Provide one-on-one instruction and guidance on the correct use of fitness equipment and proper exercise techniques.
• Monitor and record clients’ progress, providing regular feedback and adjustments to their exercise plans.
• Offer ongoing support, motivation, and education to encourage adherence to exercise programs.
• Liaise with healthcare professionals to ensure a comprehensive approach to clients’ health and wellbeing.
• Work with the Health and Wellbeing Team to integrate exercise referral schemes within the broader health promotion activities at the centre.
• Participate in team meetings and contribute to the continuous improvement of the exercise referral service.
• Deliver educational workshops and group sessions on various health and fitness topics.
• Stay updated with the latest research and best practices in exercise referral and related health areas.
• Attend professional development courses as required to maintain relevant qualifications and skills.
• Prepare reports on program outcomes and client progress for internal use and external stakeholders as needed.
• Manage scheduling of client appointments and follow-up sessions efficiently.

Your Experience:

• Experience working with individuals with various health conditions (e.g., obesity, diabetes, hypertension)

Required Qualifications:

• Level 2 Fitness Instructor qualification
• Level 3 Exercise Referral Diploma or equivalent

Desired Qualifications

• Certifications in specific health conditions or exercise modalities (e.g., cardiac rehabilitation, pulmonary rehabilitation, falls prevention)

Skills and competencies: 

• Knowledge of health promotion and public health principles.

What you can expect from us: 

• A comprehensive induction and training programme; you don’t need to have worked in the leisure industry before. We will teach you all you need to know!
• Support from the wider team who have a great deal of combined knowledge and experience and who are eager to help you succeed!
• Variety; no two days is the same!
• An environment that encourages innovation and free thinking, surrounded by really dynamic, empowered individuals.

Benefits: 

• Free access to our award-winning gym’s and exercise classes for you and a +1
• Employee discounts and wellbeing platform
• Healthcare Cash plan
• Free 24/7 access to GPs using our SmartHealth plan
• Employee Assistance Programme - support for when you need it most
• 23 days annual leave + 8 days bank holiday
• Holiday purchase scheme (subject to eligibility)
• Internal recognition schemes
• Opportunities for training, development and progression
• Free onsite parking - subject to availability
• Hybrid and family friendly policies
• Generous company sick pay scheme
• Employee referral scheme
• Company pension scheme
• Death in service benefit
• And much more....

This role will be based at Havant but will be expected to travel to other company site as the need requires. 

Interview Process: 

The recruiting manager will review your CV and if shortlisted, you will be invited to a formal interview/assessment process where we will evaluate your suitability for the role.

The successful candidate will be subject to an Enhanced DBS check.

There may be times when due to the volume of applicants to need to close a vacancy early to avoid disappointment, be sure to get your application in as soon as possible! 

If you are a recruitment agency, please note we operate a PSL and do not take cold calls.

• Department
• Community Health & Wellbeing
• Role
• Health Coach
• Locations
• Havant
• Yearly salary
• £25,708.8 - £27,000

Activities and Events Operational Assistant

Looking for a vibrant community that rewards, recognizes, and inspires? Join us for competitive pay, growth opportunities, wellbeing initiatives, and an extraordinary workplace culture.

We usually respond within a week

Job title: Activities and Events Operational Assistant

Hours: 7 per week

Location: Havant Leisure Centre

Salary: £4,289.08 (under 21) / £4,444.44 (21 and over)

Looking for a workplace that ignites your passion, values respect, encourages innovation, and embraces being dynamic? Look no further! This role offers you the opportunity to join a team that believes in empowering its colleagues to unlock their full potential with Horizon.

The Trust:

Horizon Leisure Centres is a leisure trust operating since 1997, with centres in Waterlooville, Havant and Guildford. We are passionate about health and wellbeing and are committed to making an outstanding positive impact on our customers and within our local community. Our mission is to support and inspire our local communities to live healthier and happier lives by providing affordable access to sport and leisure facilities to all.

The Role:

You will be an integral member of the operational team, responsible for setting up, packing away, transporting, and storing our AirXtreme indoor inflatable. Your role will be crucial in ensuring that the hall is prepared to a high standard for customer visits on Saturdays and Sundays.

The primary shifts will be on Fridays and Sundays from 6:00pm to 9:30pm. Additional hours will be allocated as per the requirements, and flexibility is paramount for this role due to the occurrence of various events within the centre.

Interested? Want to know how you can join our team? Take a look at this great opportunity!

We are looking for a Activities and Events Operational Assistant to join us in transforming our business from 'good' to 'great'! This is a thrilling time for our company, and we need a key team member like you to help us achieve unprecedented success.

What does the role involve?

A hands-on role that requires you to:

• Set-up and dismantling of our AirXtreme Inflatable equipment: Adhere to established schedules and ensure the equipment is properly set up and taken down.
• Health and Safety Compliance: Familiarise yourself with health and safety regulations and manual handling procedures. Implement these measures to maintain a safe working environment.
• Facility Maintenance and Monitoring: Regularly monitor and maintain all facilities to ensure cleanliness and the absence of any potential hazards.
• Customer Service Excellence: Treat customers with respect and provide exceptional customer service.
• Staff Welfare: Prioritise the well-being of staff and ensure they are treated with respect and fairness.
• Safety of All: Prioritise the safety of all customers and safeguard children and vulnerable adults.

Experience:

• Experience in moving large equipment and following set-up plans
• Working to strict deadlines
• Experience in a dryside Leisure Environment
• Manual Handling

Skills and competencies:

• Must be self-motivated and a self-starter
• Excellent team player
• Flexible approach
• Approachable
• Good communicator
• Adaptable

Qualifications:

• HSE First Aid Qualification (desirable)
• Manual Handling
• Electronic Pallet truck usage (desirable)
• Certificates in COSHH & Health & Safety (desirable)

What you can expect from us:

• A comprehensive induction and training programme; you don’t need to have worked in the leisure industry before. We will teach you all you need to know!
• Support from the wider team who have a great deal of combined knowledge and experience and who are eager to help you succeed!
• Variety; no two days is the same!
• An environment that encourages innovation and free thinking, surrounded by really dynamic, empowered individuals.

Benefits:

• Free access to our award-winning gym’s and exercise classes for you and a +1
• Employee discounts and wellbeing platform
• Healthcare Cash plan
• Free 24/7 access to GPs using our SmartHealth plan
• Employee Assistance Programme - support for when you need it most
• 23 days annual leave + 8 days bank holiday
• Internal recognition schemes
• Opportunities for training, development and progression
• Free onsite parking - subject to availability
• Hybrid and family friendly policies
• Generous company sick pay scheme
• Employee referral scheme
• Company pension scheme
• Death in service benefit
• And much more....

This role will be based at Havant but will be expected to travel to other company site as the need requires.

Interview Process:

The recruiting manager will review your CV and if shortlisted, you will be invited to a formal interview/assessment process where we will evaluate your suitability for the role.

There may be times when due to the volume of applicants to need to close a vacancy early to avoid disappointment, be sure to get your application in as soon as possible!

If you are a recruitment agency, please note we operate a PSL and do not take cold calls.

• Department
• Children & Young People
• Role
• Activities and Events Operational Assistant
• Locations
• Havant
• Yearly salary
• £4,289.08 - £4,444.44

Casual Gym Instructor

Join Horizon as a Gym Instructor and inspire healthier, happier lives. Help members reach their fitness goals in a dynamic environment with supportive colleagues and great facilities.

We usually respond within a week

Job title: Casual Gym Instructor

Hours :  0

Location:  Havant Leisure Centre

Salary:  £11.78 (under 21) / £12.21 (21 and over)

Looking for a workplace that ignites your passion, values respect, encourages innovation, and embraces being dynamic? Look no further! This role offers you the opportunity to join a team that believes in empowering its colleagues to unlock their full potential with Horizon.

The Trust:

Horizon Leisure Centres is a leisure trust operating since 1997, with centres in Waterlooville, Havant and Guildford. We are passionate about health and wellbeing and are committed to making an outstanding positive impact on our customers and within our local community. Our mission is to support and inspire our local communities to live healthier and happier lives by providing affordable access to sport and leisure facilities to all.

The Role:

We are looking for a Gym Instructor to join us in transforming our business from 'good' to 'great'! This is a thrilling time for our company, and we need a key team member like you to help us achieve unprecedented success.

Our ideal candidate!

Our ideal person will have a Level 2 Gym Instructor qualification (or equivalent) with relevant experience in a similar role.

What does the role involve?

The main focus of the role will be to ensure the efficient operation of the Gym under the supervision of the Gym Team Leader. A hands-on role that requires you to:

• To carry out inductions on a one to one or small group session basis
• To carry out gym based classes as per timetable
• To carry out and write personalised fitness programmes for individual members
• To proactively maintain the members’ database
• To promote the gyms incentives, classes, and forthcoming events
• To help and assist members with questions and queries
• To ensure the gym and fitness equipment is kept clean and tidy as per the cleaning schedule
• To maintain fitness equipment and update the maintenance log

Qualifications:

• First Aid Qualification
• Gym Instructor Qualification Level 2 or Higher

Skills and competencies:

• Excellent interpersonal skills
• Excellent communication skills
• Self-motivated
• Ability to work under pressure
• A flexible approach to work
• Ability to work on own initiative
• Excellent team working skills

What you can expect from us: 

• A comprehensive induction and training programme; you don’t need to have worked in the leisure industry before. We will teach you all you need to know!
• Support from the wider team who have a great deal of combined knowledge and experience and who are eager to help you succeed!
• Variety; no two days is the same!
• An environment that encourages innovation and free thinking, surrounded by really dynamic, empowered individuals.

Benefits: 

• Free access to our award-winning gym’s and exercise classes for you
• Employee Assistance Programme - support for when you need it most
• Internal recognition schemes
• Opportunities for training, development and progression
• Free onsite parking - subject to availability
• And much more....

This role will be based at Havant but will be expected to travel to other company site as the need requires.

Interview Process: 

The recruiting manager will review your CV and if shortlisted, you will be invited to a formal interview/assessment process where we will evaluate your suitability for the role.

The successful candidate will be subject to an Enhanced DBS check.

As you can imagine, we get a great response to all our job adverts and as a consequence, there may be times when due to the volume of applicants to need to close a vacancy early.  To avoid disappointment, be sure to get your application in early! 

If you are a recruitment agency, please note we operate a PSL and do not take cold calls.

Lifeguard

Join Horizon as a lifeguard and inspire healthier, happier lives! Ensure safety in a fun, dynamic environment, work with a supportive team, enjoy great facilities, and advance your career prospects.

We usually respond within a week

Job title: Lifeguard

Hours:  8

Location:  Havant Leisure Centre

Salary:  £4,901.81 (under 21) / £5,079.36 (21 and over) 

Working Pattern: Saturday 07:00-15:30

Why Join the Horizon team? 

Looking for a workplace that ignites your passion, values respect, encourages innovation, and embraces being dynamic? Look no further! This role offers you the opportunity to join a team that believes in empowering its colleagues to unlock their full potential and become the best version of themselves.

Why choose us? At Horizon, we understand that our colleagues are the cornerstone of our success, distinguishing us from our competitors. We genuinely appreciate the unique contributions of each team member and go the extra mile to recognize their efforts. We value the contributions of all of our colleagues and we show it through competitive salaries alongside exceptional reward and recognition schemes.

We offer extensive training, development, and progression opportunities to fuel your growth and potential. Your well-being matters to us, so we provide a wealth of initiatives to support you. And let's not forget the amazing, fun and vibrant culture we build together.

Join Horizon today and embark on an extraordinary journey where your passion finds purpose, and your potential knows no limits.

Want to know a bit more about our business? 

We’re an extremely successful leisure trust operating since 1997, with centres in Waterlooville, Havant and Guildford. We are passionate about health and wellbeing and are committed to making an outstanding positive impact on our customers and within our local community. Our mission is to support and inspire our local communities to live healthier and happier lives. How are we doing this? By providing outstanding facilities that are accessible and welcoming to everyone with a fun friendly team that are motivated and engaged.

Interested? Want to know how you can join our team? 

Take a look at this great opportunity!

We are looking for a Lifeguard to join us in transforming our business from 'good' to 'great'! This is a thrilling time for our company, and we need a key team member like you to help us achieve unprecedented success.

 What does the role involve? 

A hands-on role that requires you to:

• Undertake lifeguarding and operational duties as directed by the Duty Management Team
• Welcome and assist customers with general enquiries
• Use the Horizon HELLO in all customer interactions
• Understand and be knowledgeable about our products and services
• Maintain and monitor all facilities to ensure cleanliness is paramount and always free of hazards
• Responsible for ensuring customers are treated with respect
• Responsible for ensuring staff are treated with respect
• Responsible for the safety of all customers and safeguarding of children and vulnerable adults
• Set-up and take down of sports equipment according to schedules

Skills and competencies:  

• Must be self-motivated and a self-starter
• Excellent team player
• Flexible approach to undertaking assignments given
• Approachable
• Physically fit
• Good communicator
• Adaptable

Your Experience

• Experience of working in a customer services environment
• Experience as a Lifeguard in a wet and dry centre
• First Aid
• Manual Handling

Your Qualifications

• RLSS UK National Pool Lifeguard Certificate (or willing to undertake)
• HSE First Aid Qualification desirable
• Certificates in COSHH & Health & Safety desirable

What you can expect from us: 

• A comprehensive induction and training programme; you don’t need to have worked in the leisure industry before. We will teach you all you need to know!
• Support from the wider team who have a great deal of combined knowledge and experience and who are eager to help you succeed!
• Variety; no two days is the same!
• An environment that encourages innovation and free thinking, surrounded by really dynamic, empowered individuals.

Benefits: 

• Free access to our award-winning gym’s and exercise classes for you and a +1
• Employee discounts and wellbeing platform
• Healthcare Cash plan
• Free 24/7 access to GPs using our SmartHealth plan
• Employee Assistance Programme - support for when you need it most
• 23 days annual leave + 8 days bank holiday
• Internal recognition schemes
• Opportunities for training, development and progression
• Free onsite parking - subject to availability
• Hybrid and family friendly policies
• Generous company sick pay scheme
• Employee referral scheme
• Company pension scheme
• Death in service benefit
• And much more....

This role will be based at Havant  but will be expected to travel to other company site as the need requires. 

Interview Process: 

The recruiting manager will review your CV and if shortlisted, you will be invited to a formal interview/assessment process where we will evaluate your suitability for the role.

The successful candidate will be subject to an Enhanced DBS check.

As you can imagine, we get a great response to all our job adverts and as a consequence, there may be times when due to the volume of applicants to need to close a vacancy early.  To avoid disappointment, be sure to get your application in early! 

If you are a recruitment agency, please note we operate a PSL and do not take cold calls.

• Department
• Operations
• Role
• Lifeguard
• Locations
• Havant
• Yearly salary
• £4,901.81 - £5,079.36

Duty Manager

Looking for a vibrant community that rewards, recognizes, and inspires? Join us for competitive pay, growth opportunities, wellbeing initiatives, and an extraordinary workplace culture.

We usually respond within a week

Job title: Duty Manager

Hours:  40 per week 

Location:  Waterlooville Leisure Centre

Salary:   £26,000-£28,000

Looking for a workplace that ignites your passion, values respect, encourages innovation, and embraces being dynamic? Look no further! This role offers you the opportunity to join a team that believes in empowering its colleagues to unlock their full potential with Horizon.

The Trust:

Horizon Leisure Centres is a leisure trust operating since 1997, with centres in Waterlooville, Havant and Guildford. We are passionate about health and wellbeing and are committed to making an outstanding positive impact on our customers and within our local community. Our mission is to support and inspire our local communities to live healthier and happier lives by providing affordable access to sport and leisure facilities to all.

The Role:

As a Duty Manager you’ll be responsible for managing the day-to-day operations of the centre and ensuring the effective delivery of a first-class customer experience to all those who visit our centre. You’ll be working within our Duty Management Team and directly reporting to the General Manager.

Interested? Want to know how you can join our team? Take a look at this great opportunity! 

We are looking for a Duty Manager to join us in transforming our business from 'good' to 'great'! This is a thrilling time for our company, and we need a key team member like you to help us achieve unprecedented success.  

What does the role involve? 

A hands-on role that requires you to: 

• Use the Horizon HELLO in all customer interactions
• Provide effective leadership and management of the Operations Teams, keeping your team engaged, motivated and informed and operating in line with our values
• Ensure a first-class customer experience is delivered to all visitors
• Be proactive in ensuring the safety and cleanliness and set up of the facilities and equipment; identifying and responding to situations as they arise and escalating issues as required
• Carry out the induction and training of new starters and the development of existing team members
• Conduct a programme of performance management including managing 121.s absence, conduct, performance and continuous development
• With direction from the General Manager implement opportunities for improvement
• Perform other duties as assigned by the General Manager

Your Qualifications

• National Pool Lifeguard Qualification (or willing to undertake)
• First Aid at Work – desirable
• Pool Plant Operator – desirable
• RLSS Trainer Assessor – desirable

Your Competencies & Skills

• Good interpersonal, time management and organisational skills
• Good teamworking skills and the ability to lead and motivate a team
• Business acumen, creative thinking and problem-solving
• Energy and resilience
• Adaptability and multi-tasking skills
• Computer literacy (Microsoft Office)
• Customer-focused, approachable and outgoing
• Ability to relate to the requirements of customers from all age groups and sectors of society

Your Experience:

• 2+ years’ experience as a manager or team leader, preferably in a leisure environment

What you can expect from us: 

• A comprehensive induction and training programme; you don’t need to have worked in the leisure industry before. We will teach you all you need to know!
• Support from the wider team who have a great deal of combined knowledge and experience and who are eager to help you succeed!
• Variety; no two days is the same!
• An environment that encourages innovation and free thinking, surrounded by really dynamic, empowered individuals.

Benefits: 

• Free access to our award-winning gym’s and exercise classes for you and a +1
• Employee discounts and wellbeing platform
• Healthcare Cash plan
• Free 24/7 access to GPs using our SmartHealth plan
• Employee Assistance Programme - support for when you need it most
• 23 days annual leave + 8 days bank holiday
• Internal recognition schemes
• Opportunities for training, development and progression
• Free onsite parking - subject to availability
• Hybrid and family friendly policies
• Generous company sick pay scheme
• Employee referral scheme
• Company pension scheme
• Death in service benefit
• And much more....

This role will be based at Waterlooville but will be expected to travel to other company site as the need requires. 

Interview Process: 

The recruiting manager will review your CV and if shortlisted, you will be invited to a formal interview/assessment process where we will evaluate your suitability for the role.

The successful candidate will be subject to an Enhanced DBS check.

There may be times when due to the volume of applicants to need to close a vacancy early to avoid disappointment, be sure to get your application in as soon as possible! 

If you are a recruitment agency, please note we operate a PSL and do not take cold calls.

• Department
• Operations
• Role
• Duty Manager
• Locations
• Waterlooville
• Monthly salary
• £26,000 - £28,000

Lifeguard

Join Horizon as a lifeguard and inspire healthier, happier lives! Ensure safety in a fun, dynamic environment, work with a supportive team, enjoy great facilities, and advance your career prospects.

We usually respond within a week

Job title: Lifeguard

Hours:  20 per week 

Location:  Waterlooville Leisure Centre

Salary:  £12,254.53 (under 21) / £12,698.40 (21 and over)

Roles Avail able: 2

Role 1: 

Monday: 14:00 – 18:00

Tuesday: 12:30 – 21:00

Wednesday: 10:00 – 18:30

Role 2:

Thursday: 12:30 – 21:00

Friday 10:00-18:30

Saturday: 14:00-18:00

Why Join the Horizon team? 

Looking for a workplace that ignites your passion, values respect, encourages innovation, and embraces being dynamic? Look no further! This role offers you the opportunity to join a team that believes in empowering its colleagues to unlock their full potential and become the best version of themselves.

Why choose us? At Horizon, we understand that our colleagues are the cornerstone of our success, distinguishing us from our competitors. We genuinely appreciate the unique contributions of each team member and go the extra mile to recognize their efforts. We value the contributions of all of our colleagues and we show it through competitive salaries alongside exceptional reward and recognition schemes.

We offer extensive training, development, and progression opportunities to fuel your growth and potential. Your well-being matters to us, so we provide a wealth of initiatives to support you. And let's not forget the amazing, fun and vibrant culture we build together.

Join Horizon today and embark on an extraordinary journey where your passion finds purpose, and your potential knows no limits.

Want to know a bit more about our business? 

We’re an extremely successful leisure trust operating since 1997, with centres in Waterlooville, Havant and Guildford. We are passionate about health and wellbeing and are committed to making an outstanding positive impact on our customers and within our local community. Our mission is to support and inspire our local communities to live healthier and happier lives. How are we doing this? By providing outstanding facilities that are accessible and welcoming to everyone with a fun friendly team that are motivated and engaged.

Interested? Want to know how you can join our team? 

Take a look at this great opportunity!

We are looking for a Lifeguard to join us in transforming our business from 'good' to 'great'! This is a thrilling time for our company, and we need a key team member like you to help us achieve unprecedented success.

 What does the role involve? 

A hands-on role that requires you to:

• Undertake lifeguarding and operational duties as directed by the Duty Management Team
• Welcome and assist customers with general enquiries
• Use the Horizon HELLO in all customer interactions
• Understand and be knowledgeable about our products and services
• Maintain and monitor all facilities to ensure cleanliness is paramount and always free of hazards
• Responsible for ensuring customers are treated with respect
• Responsible for ensuring staff are treated with respect
• Responsible for the safety of all customers and safeguarding of children and vulnerable adults
• Set-up and take down of sports equipment according to schedules

Skills and competencies:  

• Must be self-motivated and a self-starter
• Excellent team player
• Flexible approach to undertaking assignments given
• Approachable
• Physically fit
• Good communicator
• Adaptable

Your Experience

• Experience of working in a customer services environment
• Experience as a Lifeguard in a wet and dry centre
• First Aid
• Manual Handling

Your Qualifications

• RLSS UK National Pool Lifeguard Certificate (or willing to undertake)
• HSE First Aid Qualification desirable
• Certificates in COSHH & Health & Safety desirable

What you can expect from us: 

• A comprehensive induction and training programme; you don’t need to have worked in the leisure industry before. We will teach you all you need to know!
• Support from the wider team who have a great deal of combined knowledge and experience and who are eager to help you succeed!
• Variety; no two days is the same!
• An environment that encourages innovation and free thinking, surrounded by really dynamic, empowered individuals.

Benefits: 

• Free access to our award-winning gym’s and exercise classes for you and a +1
• Employee discounts and wellbeing platform
• Healthcare Cash plan
• Free 24/7 access to GPs using our SmartHealth plan
• Employee Assistance Programme - support for when you need it most
• 23 days annual leave + 8 days bank holiday
• Internal recognition schemes
• Opportunities for training, development and progression
• Free onsite parking - subject to availability
• Hybrid and family friendly policies
• Generous company sick pay scheme
• Employee referral scheme
• Company pension scheme
• Death in service benefit
• And much more....

This role will be based at Waterlooville  but will be expected to travel to other company site as the need requires. 

Interview Process: 

The recruiting manager will review your CV and if shortlisted, you will be invited to a formal interview/assessment process where we will evaluate your suitability for the role.

The successful candidate will be subject to an Enhanced DBS check.

As you can imagine, we get a great response to all our job adverts and as a consequence, there may be times when due to the volume of applicants to need to close a vacancy early.  To avoid disappointment, be sure to get your application in early! 

If you are a recruitment agency, please note we operate a PSL and do not take cold calls.

• Department
• Operations
• Role
• Lifeguard
• Locations
• Waterlooville
• Monthly salary
• £12,254.53 - £12,698.4

Customer Retention Executive

Looking for a vibrant community that rewards, recognises, and inspires? Join us for competitive pay, growth opportunities, wellbeing initiatives, and an extraordinary workplace culture.

We usually respond within a week

Job title: Customer Retention Executive

Hours:  37.5

Location:  Havant Leisure Centre

Salary:   £28,000

Looking for a workplace that ignites your passion, values respect, encourages innovation, and embraces being dynamic? Look no further! This role offers you the opportunity to join a team that believes in empowering its colleagues to unlock their full potential with Horizon.

The Trust:

Horizon Leisure Centres is a leisure trust operating since 1997, with centres in Waterlooville, Havant and Guildford. We are passionate about health and wellbeing and are committed to making an outstanding positive impact on our customers and within our local community. Our mission is to support and inspire our local communities to live healthier and happier lives by providing affordable access to sport and leisure facilities to all.

The Role:

You’ll be at the heart of our member community, the friendly voice, the problem-solver, and the motivator who helps members stay engaged on their wellbeing journey.

This role blends:

• Meaningful relationship-building
• Insight-driven action
• Hands-on outreach
• Clear, measurable KPIs
• Real impact on member satisfaction and revenue

You’ll work with members who might be losing momentum, facing barriers, or considering cancellation, and help them feel supported, recognised, and inspired to stay.

Interested? Want to know how you can join our team? Take a look at this great opportunity! 

We are looking for a Customer Retention Executive to join us in transforming our business from 'good' to 'great'! You'll thrive here if you:

• Love talking to people and building genuine rapport
• Are confident making outbound calls and having meaningful conversations
• Can stay calm, positive, and solutions-focused, even in tough moments
• Are motivated by KPIs and proud to hit (and exceed!) targets
• Enjoy analysing feedback and spotting trends
• Care about helping people feel supported, encouraged, and valued
• Are a team player who wants to make a real impact

What does the role involve? 

A hands-on role that requires you to:

• Proactively contact high-risk members through calls, emails, and in-person conversations.
• Use CRM insights to identify patterns, risk factors, and opportunities.
• Deliver personalised, brand-aligned communication that makes members feel valued.
• Capture feedback and exit insights that help shape our service.
• Reactivate members who’ve slipped away and celebrate the wins!
• Track and report KPIs that show exactly how your work is making a difference.

KPIs That Drive Success

You’ll be measured and motivated by meaningful outcomes, including:

• Reduction in churn across both centres
• Number of “saved” memberships
• Attendance recovery rates
• Member sentiment and satisfaction scores
• Volume and quality of outreach activity
• Reactivation of previously inactive members

Your Skills and competencies: 

• Exceptional interpersonal and communication skills, both digital and face-to-face
• Strong emotional intelligence and empathy when handling customer concerns
• Data-literate; comfortable analysing CRM and attendance trends
• Organised, proactive, and results-oriented with attention to detail
• Creative mindset for developing engagement ideas and campaigns
• Passionate about health, wellbeing, and inclusive community values

Your Experience: 

• Experience in customer service, membership management, or community engagement (ideally in fitness, leisure, or hospitality)
• Knowledge of CRM systems and member communication tools e.g. Legend.
• Understanding of retention principles, customer lifecycle management, or loyalty programmes
• Basic marketing or events experience beneficial but not essential

What you can expect from us: 

• A comprehensive induction and training programme; you don’t need to have worked in the leisure industry before. We will teach you all you need to know!
• Support from the wider team who have a great deal of combined knowledge and experience and who are eager to help you succeed!
• Variety; no two days is the same!
• An environment that encourages innovation and free thinking, surrounded by really dynamic, empowered individuals.

Benefits: 

• Free access to our award-winning gym’s and exercise classes for you and a +1
• Employee discounts and wellbeing platform
• Healthcare Cash plan
• Free 24/7 access to GPs using our SmartHealth plan
• Holiday purchase scheme (subject to eligibility)
• Employee Assistance Programme - support for when you need it most
• 23 days annual leave + 8 days bank holiday
• Internal recognition schemes
• Opportunities for training, development and progression
• Free onsite parking - subject to availability
• Hybrid and family friendly policies
• Generous company sick pay scheme
• Employee referral scheme
• Company pension scheme
• Death in service benefit
• And much more....

This role will be based at Havant but will be expected to travel to other company site as the need requires. 

Interview Process: 

The recruiting manager will review your CV and if shortlisted, you will be invited to a formal interview/assessment process where we will evaluate your suitability for the role. 

There may be times when due to the volume of applicants to need to close a vacancy early to avoid disappointment, be sure to get your application in as soon as possible! 

If you are a recruitment agency, please note we operate a PSL and do not take cold calls.

Full job description is available upon request.

• Department
• Marketing
• Locations
• Support Office
• Yearly salary
• £28,000

Cleaner

Looking for a vibrant community that rewards, recognizes, and inspires? Join us for growth opportunities, wellbeing initiatives, and an extraordinary workplace culture.

We usually respond within a week

Job title: Cleaner

Hours: 10

Location: Havant 

Salary: £6,349.20 (21 and over) / £6,127.26 (under 21)

Why Join the Horizon team? 

Looking for a workplace that ignites your passion, values respect, encourages innovation, and embraces being dynamic? Look no further! This role offers you the opportunity to join a team that believes in empowering its colleagues to unlock their full potential and become the best version of themselves.

Why choose us? At Horizon, we understand that our colleagues are the cornerstone of our success, distinguishing us from our competitors. We genuinely appreciate the unique contributions of each team member and go the extra mile to recognize their efforts. We value the contributions of all of our colleagues and we show it through competitive salaries alongside exceptional reward and recognition schemes.

We offer extensive training, development, and progression opportunities to fuel your growth and potential. Your well-being matters to us, so we provide a wealth of initiatives to support you. And let's not forget the amazing, fun and vibrant culture we build together.

Join Horizon today and embark on an extraordinary journey where your passion finds purpose, and your potential knows no limits.

Want to know a bit more about our business? 

We’re an extremely successful leisure trust operating since 1997, with centres in Waterlooville, Havant and Guildford. We are passionate about health and wellbeing and are committed to making an outstanding positive impact on our customers and within our local community. Our mission is to support and inspire our local communities to live healthier and happier lives. How are we doing this? By providing outstanding facilities that are accessible and welcoming to everyone with a fun friendly team that are motivated and engaged.

Interested? Want to know how you can join our team? Take a look at this great opportunity! 

We are looking for a Cleaner to join us in transforming our business from 'good' to 'great'! This is a thrilling time for our company, and we need a key team member like you to help us achieve unprecedented success.

You will support the provision of a first-class leisure experience for all our customers, ensuring the facilities are kept to the highest standard of cleanliness.

Your responsibilities:

• Ensure a high standard of cleanliness is maintained in all areas

• Clean and prepare both wet side/dry side areas in accordance with the current cleaning schedule

• Ensure compliance with Health & Safety and COSHH regulations

Your experience/qualifications:

• Experience in a similar role is preferable

• COSHH desirable

Your skills/competencies:

• Self-motivated and a self-starter

• Excellent team player

• Flexible approach

• Approachable

• Good communicator

• High attention to detail

What you can expect from us: 

• A comprehensive induction and training programme; you don’t need to have worked in the leisure industry before. We will teach you all you need to know!

• Support from the wider team who have a great deal of combined knowledge and experience and who are eager to help you succeed!

• Variety; no two days is the same!

• An environment that encourages innovation and free thinking, surrounded by really dynamic, empowered individuals.

Benefits: 

• Free use of our award-winning gym’s and access to exercise classes

• Employee discount and wellbeing platform

• Employee Assistance Programme - support for when you need it most

• Healthcare Cash Plan

• SmartHealth access to online GPs 24/7

• Internal recognition schemes

• 22 days annual leave + 8 days bank holiday

• An extra day off for your birthday; a gift from us to you!

• Discounted summer kids club

• Opportunities for training, development and progression

• Free onsite parking - subject to availability

• Hybrid and family friendly policies

• Generous company sick pay scheme

• Employee referral scheme

• Company pension scheme

• Death in service benefit

• And much more....

This role will be based at Havant but will be expected to travel to other company site as the need requires.

Interview Process: 

The recruiting manager will review your CV and if shortlisted, you will be invited to a formal interview/assessment process where we will evaluate your suitability for the role. 

As you can imagine, we get a great response to all our job adverts and as a consequence, there may be times when due to the volume of applicants to need to close a vacancy early.  To avoid disappointment, be sure to get your application in early! 

If you are a recruitment agency, please note we operate a PSL and do not take cold calls.

• Department
• Operations
• Role
• Cleaner
• Locations
• Havant
• Yearly salary
• £6,127.26 - £6,349.2