THE FLORENCE INSTITUTE TRUST LIMITED

EVENTSMANAGER Job informationpack “Within thesewonderful spaces wedirectly deliver a widerange of activities,events and services tothe local communityand act as a venue forcultural, musical andcommercial events.“The Florrie is a mixed-use community centrewhich has been at the heart of Liverpool forover 135 years. Our stunning Grade II listedVictorian community arts and heritage venueserves as a social, cultural, educational, andcharitable hub for the people of SouthLiverpool. Our amazing space hosts activities for peopleof all ages, including musical and culturalevents and exhibitions throughout the year.We have versatile event spaces available forhire and offer fully inclusive workspaces forsmall local businesses and charities.ABOUT THEFLORRIEJOB INFORMATION PACKJOB INFORMATION PACKJob TitleEvents Co-ordinatorSalary Range£28,000 -£30,000 depending on experienceHoursFull-time, 35 hours per weekFlexible hours, including some evenings and weekend workReports toChief Operating OfficerContract typeFixed-term, initial 12-month contract with a view to extend EVENTS MANAGER ROLE DETAILSAre you a creative and capable person who loves organising all types of events? Do youhave at-least 2 years’ experience managing & coordinating well organised events indifferent spaces all under one roof? If so, we’d love to hear from you. The Florrie has an exciting opportunity for an Events Manager to manage, coordinate anddeliver corporate, community and youth (related) bookings within our multi-use building,seeing events through from start to finish in a professional manner.We are looking for an energetic, creative and well organised Events Manager who can workon their own initiative to plan and oversee all event operations from small community andchildren events to large corporate bookings. In this role, you will act as the first point ofcontact for clients who book their event at The Florrie, from pre-event planning, during theevent/booking through to post event clear down. Here at The Florrie we have some amazing spaces for different internal events and 3rd partybookings, including dedicated space for children and young people activities (The Basement)which hosts a state of the art cinema, radio station and games room. For more information on previous events held at The Florrie please visit www.theflorrie.orgJOB INFORMATION PACKAs The Florrie’s Event Manager, you will need to:Manage and coordinate the delivery of the charity-wide events and 3 party bookings taking full responsibilityfor delivery of each event from planning to completion. rd Liaise with clients to determine their exact event requirements and produce detailed Event Forms (includingtimelines, room styles, AV requirements, food & refreshments, including dietaries & allergies, legal obligationsand staffing). Manage and perform pre & post event set-ups and re-sets, ensuring all client requirements are fulfilled fromEvent Forms. Oversee day-to-day operations ensuring a seamless and welcoming experience for all visitors. Deliver events to schedule, whilst ensuring they surpass customer expectations.  Coordinate external suppliers, handle each client’s day-to-day queries and troubleshoot on the day of theevent to ensure it runs smoothly. Coordinate and support the delivery of private bookings and the charities events in The Basement, especiallychildren’s activities, that includes parties, cinema screenings and gaming activities.  Ensure all rooms and spaces throughout the entire building are safe, clear of hazards and ready for use beforeand after each room hire or activity.  Maintain high standards of health & safety, ensuring all events taking place throughout the building are fullyrisk assessed and compliant with regulations.  Oversee the operational logistics of events, including safeguarding, cleaning, security, utilities and anynecessary staff support.  Contribute and implement new ideas and suggestions to improve customer experience that enhances thereputation of The Florrie as a community and corporate hire venue.  Maintain and order all event stock requirements, ensuring we never run out.   As part of the wider team, build relationships with external partners to encourage hires and opportunities fornew collaborations.  Produce post-event analysis and evaluation that improves future events, raises standards that enhancescustomer satisfaction for repeat bookings. KEY RESPONSIBILITIESJOB INFORMATION PACKA ‘can do’ positive attitude and a proactive approach to your work.Experience in managing public facing-spaces and a minimum of two years’ experience working within an EventVenue or similar.Exceptional customer service skills, attention to detail, a great organiser and superlative time/schedulemanagement. Ability to manage and maintain your own workload and deliver precise and clear instructions to staff (internal &external). Strong organisational and administrative skills, with confidence and ability to manage several event schedulesand staff at once. A clear understanding of safeguarding, health & safety and professional boundaries.Excellent communication and interpersonal skills, with the ability to engage clients, community members,children, families and partners. Remaining consistent at delivering satisfactory standards and remaining calm and focused under pressure. Flexibility to work evenings and weekends when required. A full D1 UK Driving Licence. NOTE: This role is subject to a satisfactory DBS check and 2 references. ESSENTIAL REQUIREMENTSThe Florrie requires a motivated and dependable Events manager with strongorganisational skills, leadership qualities and a passion for working with 3 party clients,members of our community and children/young adults. rdJOB INFORMATION PACKWHY JOIN OUR TEAM AT THE FLORRIE?Please fill in our online applicationform at www.theflorrie.org/jobsAll candidates must have existing permissionto work in the UK.The Florrie is an equal opportunity employer.Our mission is to welcome everyone andcreate inclusive teams. We celebratedifferences and encourage everyone to join usand be themselves at work. Our policy is torecruit a diverse workforce and follow theguidelines of the Equality Act. We are anemployer that values lived experience at alllevels of our organisation.HOW TO APPLYThe Florrie is a much-loved community hub with a proud history. When you join our team, you’llbe part of a passionate, down-to-earth team that values collaboration, creativity, and community. Pension schemeDiscount in our on-site cafeOn-site parkingDevelopment and trainingAccess to free wellbeing activities such as yoga, keep fit, walking group, gardening If you’re ready to take on a meaningful role where your skills will make a difference, apply today!0151 728 2323info@theflorrie.org377 Mill St, Liverpool, L8 4RF