Care Assistant at Harlington Care Job description and person specification Location: Responsible to: Hours: Terms & Conditions: London Borough of Hillingdon Client homes and other local locations as appropriate/directed Deputy Manager / Senior Care Practitioner Harlington Care provides support 24 hours a day, 365 days a year. Our work ranges from Domiciliary Care to respite support in clients own home, group activities in the community. Your working pattern will be agreed between you and your manager. Harlington Care standard terms are as stated in Employment Contract. Our teams are encouraged to see their work as helping people to achieve their goals, control their own lives and make their own choices. The job description is a broad description of the duties a Care Assistant may be expected to perform, with some examples given. This is not an exhaustive list and Care Assistant’s may be asked to undertake additional tasks. A person’s belief in and adherence to our values is just as important as their technical or professional experience. Our values are that we are: 1. Trustworthy, accountable and transparent 2. Passionate, with a commitment and dedication to providing quality services 3. Outward focused, innovative and open to working in partnership with others 4. Inclusive, valuing difference and diversity and treating everyone with dignity and respect Main aims of the post 1. Provide support to people with care needs including emotional support, companionship, practical assistance, personal care, domestic tasks, trips outside the home and assistance to engage in social activities, depending on their individual situation, wants and needs. 2. Provide respite for unpaid carers by taking on their responsibilities whilst they have a break and providing support for the person with care needs and the household in that time. Harlington Care | Michael Sobell House Mount Vernon Hospital | Gate 3 Northwood | Middlesex | HA6 2RN www.harlingtonhospice.org | info@harlingtoncare.org | 01895 258 888 Harlington Care is part of Harlington Hospice Association Limited | Company Limited by Guarantee No 4199504 | Charity no 1099332 3. Support the aims and objectives of the charity by carrying out a range of tasks consistent with your skills and experience and personal development plan Duties may include: 1. Supporting people with activities outside their home, for example community activities, shopping or attending medical appointments. 2. Supporting people at home with all aspects of the care they need to live safely and as independently as possible in their own homes. 3. Assisting with personal hygiene e.g. oral care, helping people to shower or go to the toilet. 4. Assisting with dressing, choice of clothes and personal appearance. 5. Preparing meals and drinks and providing assistance with eating / drinking. 6. Supporting people with their health and welfare needs, including administration of medication. 7. Assisting with mobility, including use of wheelchairs, hoists etc. 8. Assisting with a therapeutic programme designed by a medical professional and/or supporting people to gain new skills or maintain their current abilities. 9. Providing emotional support, reassurance, companionship and a safe environment for those benefitting from care and support. 10. Carrying out basic first aid and summoning emergency services if required. 11. Reporting any concerns about abuse or the welfare or safety of any adult or child to a Manager / nominated person, and highlighting any changes in circumstances to a manager. 12. Undertaking specialised tasks as agreed and after appropriate training e.g. PEG feeding. 13. Providing support with organised or informal group activities. Duties will include: Health and safety 14. Working safely in accordance with Harlington Care policies, procedures and guidance, training, Care and support plans and associated risk assessments. 15. Reporting to your manager any situations or issues for concern relating to significant foreseeable risks, incidents (including near misses and medication errors) or accidents potentially affecting your own health and safety or that of others affected by your work activities. General 16. Active participation in regular supervisions, appraisals, training sessions and team meetings. 17. Reading, understanding and complying with the charity’s policies, procedures and guidance, and the individual Care and support plans, Risk assessments and supporting documents that you need to carry out your role. Harlington Care | Michael Sobell House Mount Vernon Hospital | Gate 3 Northwood | Middlesex | HA6 2RN www.harlingtonhospice.org | info@harlingtoncare.org | 01895 258 888 Harlington Care is part of Harlington Hospice Association Limited | Company Limited by Guarantee No 4199504 | Charity no 1099332 18. Keeping adequate records as directed by your manager and the policies and procedures of the charity. 19. Maintaining appropriate appearance, clothing, footwear and personal hygiene standards suitable for the tasks you are undertaking. 20. Being committed to safeguarding and promoting the welfare of adults and children. 21. Working at all times within the philosophy and policies of Harlington Care. 22. Respecting the personal choice and lifestyles of colleagues, carers, and people with care needs, ensuring that Equal Opportunity principles are applied at all times. 23. Complying with the Code of Conduct and other requirements as laid out in the Harlington Care terms and conditions, rules, authorisation processes and relevant external regulations, including standards set by the charity’s regulators (not exhaustive). 24. Undertaking any other duties that may be considered commensurate with the level of the post. Harlington Care | Michael Sobell House Mount Vernon Hospital | Gate 3 Northwood | Middlesex | HA6 2RN www.harlingtonhospice.org | info@harlingtoncare.org | 01895 258 888 Harlington Care is part of Harlington Hospice Association Limited | Company Limited by Guarantee No 4199504 | Charity no 1099332 Person specification Essential Experience Qualifications • Commitment to complete the Care Certificate within 12 weeks of commencing employment – you will be supported in this by the charity. Skills and abilities • Able to develop good working relationships with carers and people with care needs while maintaining appropriate personal boundaries. • Able to work independently and take initiative while working within Harlington Care policies, procedures, guidance. • Able to demonstrate care and respect for vulnerable adults and children. Knowledge • Able to demonstrate good verbal and • Understanding of the written communication skills. importance of confidentiality. Other • Be committed to safeguarding and promoting the welfare of adults and children. • Able to work in the area covered in a time and cost effective manner. • Have a personal mobile phone available for use in connection with work. • Be willing to undergo screening Desirable • Experience of providing care. • Experience of working with vulnerable adults or children. • Health and Social Care NVQ/Diploma Level 2 or 3. • Care Certificate • Other training certificates related to health and social care ICT skills • • Additional communication skills e.g. sign language, PECS, Makaton, speaking a second language • Understanding of the needs of carers. • Full UK driving licence and access to own transport appropriate to the post, including checks with past employers and regular Disclosure and Barring Service checks. Harlington Care | Michael Sobell House Mount Vernon Hospital | Gate 3 Northwood | Middlesex | HA6 2RN www.harlingtonhospice.org | info@harlingtoncare.org | 01895 258 888 Harlington Care is part of Harlington Hospice Association Limited | Company Limited by Guarantee No 4199504 | Charity no 1099332 Harlington Care | Michael Sobell House Mount Vernon Hospital | Gate 3 Northwood | Middlesex | HA6 2RN www.harlingtonhospice.org | info@harlingtoncare.org | 01895 258 888 Harlington Care is part of Harlington Hospice Association Limited | Company Limited by Guarantee No 4199504 | Charity no 1099332
HARLINGTON HOSPICE ASSOCIATION LIMITED
25,686 per year (pro rata)
Harlington Hospice
Part-time
JOB TITLE: Registered Nurse HOURS: 37.5 (part time considered) RESPONSIBLE TO: Matron ACCOUNTABLE TO: Matron SALARY: £25,686 - £31,942 plus OLW Job Summary The post holder is responsible for delivering a high standard of care to all patients within a specialist palliative care setting. As well as, occasionally co-ordinating the overall care on the ward in the absence of the Team Leader or Ward Manager. And helping to facilitate the education and support of qualified and unqualified staff and participating in the development of nursing practice will also be required. Duties and Responsibilities Clinical 1 2 3 4 5 6 7 8 9 10 11 12 Assess, plan, implement and evaluate care for patients in a way that reflects the Hospice philosophy. Ensure a high standard of written documentation is maintained. Promote a multi-disciplinary approach to care by ensuring effective communication is maintained between all staff, patients and their families. Liaise with voluntary and statutory agencies to ensure continuity of care from the hospital to the community, or continuing care setting. Ensure the cultural and spiritual needs of patients are recognised and accommodated within resources available. Develop knowledge in pain and symptom control. Safely set up and maintain S.C and I.V pumps and administer all medications in accordance with Hospice and NMC guidelines. To be responsible, in conjunction with the Team Leader and Ward Manager, for maintaining a safe environment for patients, visitors and other staff on the ward. Work as part of the multidisciplinary team in supporting patients and their carers during the delivery of bad news, caring for the terminally ill patients, and the event of death. Manage calls to the Inpatient Unit at Michael Sobell House, referring onto other professionals as appropriate. Assess the needs of families and carers who may require bereavement support services. To work within Harlington Hospice policies (local) and guidelines. 13 Work to meet the objectives of the Hospice’s Nursing and Midwifery strategy. Managerial 14 15 16 Co-ordinate the care on the ward for a given shift in the absence of the Team Leader or Ward Manager. Ensure, by close liaison with Team Leader or Ward Manager, adequate staff of appropriate skill level to meet the needs of the Hospice within the constraints of the budget. Ensure, by close liaison with the Team Leader or Ward Manager, adequate provision and economical use of Hospice provisions and stores. Educational 17 18 19 20 21 Act as a mentor for learner nurses/NVQ trainees and a preceptor for junior staff nurses. Contribute to the education programme within the ward. Ensure patients’ and families’ educational and information needs are met. Ensure one is educationally and professionally updated and meet the criteria of the NMC PREP document. Participate in clinical audit programmes or research projects as directed by the Ward Manager. Professional 22 23 24 25 26 27 Ensure continued, effective registration with NMC. Be aware of the NMC Code of Professional Conduct and be accountable for own practice. Be aware of the NMC Scope of Professional Practice and ensure competency to undertake duties allocated. Ensure professional portfolio recommendations. is kept and updated in accordance with NMC To assist trained staff in dealing with patients/relatives/visitors who are distressed or anxious, and report to nurse in charge. To deal with initial complaints and conflict (if approached directly by a patient/relative/visitor) as required, in a polite, calm manner and report to the nurse in charge. 28 Any other duties as may be required. Confidentiality The post holder must maintain the confidentiality of information about patients, staff and other health service businesses in accordance with the Data Protection Act of 1984. Equal Opportunities The post holder must at all times carry-out his/her responsibilities with regard to the Hospice’s Equal Opportunities Policy. Health and Safety Employees must be aware of the responsibilities placed upon them under the Health and Safety at Work Act 1974, to ensure that the agreed safety procedures are carried out to maintain a safe working environment for patients, visitors and employees. Data Protection Act All employees of Harlington Hospice must not, without prior permission, disclose any information regarding patients or staff. In circumstances where it is known that a member of staff has communicated to an unauthorised person those staff will be liable to dismissal. Moreover, the Data Protection Act 1984 also renders an individual liable for prosecution in the event of unauthorised disclosure of information. Terms and Conditions of Employment This post is exempt from the Rehabilitation of Offenders Act 1974 and this means that any criminal conviction must be made known at the time of application. Review of this Job Description This job description is intended as an outline of the general areas of activity and will be amended in the light of the changing needs of the organisation. To be reviewed in conjunction with the post holder. This post is exempt from the Rehabilitation of Offenders Act 1974 and this means that any criminal conviction must be made known at the time of application. Safeguarding Employees must at all times have regards to the need to safeguard and promote the welfare of children in line with the provisions of the Children Act 2004. Registered Nurse, – Harlington Hospice Skills, Knowledge, Abilities Essential Professional Requirements Desirable Requirements Education & Qualifications RGN (1) Skills/Abilities • Good communication skills • Listening skills • Potential to develop skills listed as desirable • Organisational and managerial skills • Teaching skills Experience Either: • Experience as a student nurse within palliative care, or oncology/haematology setting Or: • Six months post registration staff nurse experience Personal Qualities • Strong motivation to work within specialist palliative care • Ability to work in a team • Confident • Adaptable • Good timekeeper Physical Qualities • Good general health Knowledge • Basic knowledge of drugs • Special interest in area • Health and safety awareness • NMC professional code of conduct Other requirements • Ability to cope in stressful situations