Alhambra Theatre Trust

The Alhambra Theatre seeks a part time creative Graphic Designer with experience in both print and electronic media. We’re looking for someone who can take direction from written or spoken ideas and convert them seamlessly into images, layouts and other designs. The successful candidate should have an intimate understanding of how marketing campaigns work. We work in a fast-paced environment often to time scales and deadlines, so the ideal Graphic Designer will be able to hit the ground running as soon as possible. Ideal candidates should possess:

Bachelor’s Degree/HND in Design, Marketing or related discipline

Extensive experience with Illustrator, Photoshop and InDesign, specifically with mockups, web design and multimedia presentations

Working knowledge of CSS3, HTML5 and JavaScript

4+ years in professional commercial design, preferably with a marketing or creative agency

Experience working with WordPress templates

Adaptive design eye and skill

Excellent communication skills

Ability to absorb and apply constructive criticism from peers and clients.

Hours can be flexible, in the region of 8 hours per week. The successful candidate will be based in the Alhambra Theatre main office during these hours. Please submit your CV in the first instance to info@alhambradunfermline.com

An opportunity has arisen for a Technician to join our team at one of Scotland’s most prestigious touring venues, hosting the biggest names in musicals, comedy and rock.

The candidate must be experienced in both sound and lighting. For all in-house productions, co-productions, touring productions, visiting productions, events, workshops and community hires the candidate will:

• Facilitate, oversee and realise the technical staging requirements for each production as required

• Working with incoming production teams to design and implement lighting, sound and projection requirements

• Attending production meetings, rehearsals, technical rehearsals, get-ins, get-outs and performances as required

• Overseeing all rigging activities and ensuring they are carried out in a suitable manner

• To ensure that adequate stocks of consumables are held

• Working as show crews in accordance with staff rotas

• Ensure that show reports are filled in and filed for every live performance

• Promoting good working practice and maintaining high production values at all times

• Ensure good working relationships and co-operation with all departments of the Theatre by communicating clearly and politely with other departments, and seeking actively to assist other departments where possible

• Being familiar and complying with current Health & Safety regulations relevant to the industry and to keep abreast of changes to such regulations.

• to administer the Health & Safety policy as it relates to the department, including backstage, dressing rooms and green room, linking corridors, the stage and associated .

• Ensuring that working practices throughout the building adhere to the in-house Health & Safety policy and with Health & Safety regulations generally. In particular, to ensure that technical aspects of the Theatre’s operation are safe at all times and conform to the appropriate legislative and licensing requirements.

• Notifying the Chief Executive of any Health & Safety issues which arise and ensuring that responsive remedial works are carried out.

• Completing risk assessments for the stage elements of productions, and general risk assessments for specific areas of work within the department.

• Producing and maintaining Health & Safety records relevant to the department as required.

Salary range £25,000 – £28,000 dependent on experience

Please send cv and covering letter to info@alhambradunfermline.com.

Duties

• To ensure the smooth operation of point‐of‐sale activities and customer service, presenting a high and positive profile to the public for all aspects of the company’s work;
• Ensuring sales targets achieved and, where possible, improved.
• Work collaboratively with the Marketing and other Departments in developing sales and promotion opportunities
• Promote feedback from staff and members of the public and conduct other research as necessary to promote excellent customer service and develop commercial success.
• To ensure that best customer care practice is adhered to at all times by all staff within the office;
• To be responsible for the financial management of the Box Office function including cash handling, invoicing and credit control, financial reporting, liaising with third parties including credit card processing and agencies;
• To monitor service standards and act on opportunities for improvements;
• To report in detail on sales figures, booking patterns and take up of any current special offers at Marketing Meetings;
• Co-ordinating and administrating bookings made by groups and access customers for all performances whilst maintaining the highest level of customer service.
• To adhere to the company’s company policies and procedures including Equal Opportunities and Health and Safety.
• To complete any general administration tasks required.

The ideal candidate will have the following qualities and skills:

• Highly organised individual with a good attention to detail
• Reliable and adaptable candidate with good communication skills
• Proven upselling/cross selling skills.
• Have customer service and/or retail/sales experience preferred.
• Ability and eagerness to engage with customers both over the phone and in person in a polite, professional, and personable manner.
• Ability to work effectively and flexibly as part of a team.
• A positive and determined approach, using initiative and working efficiently.
• Conscientious with meticulous attention to detail and high standards.
• Excellent verbal and written communication skills.
• High degree of computer literacy and familiarity with all forms of social media.
• Overall the successful applicant needs to be incredibly organised who is able to work hard and multi task in a fast paced environment.

Part time and Full time positions available