Community Care Responder
Age UK Lincolnshire is an independent local charity – a brand partner of Age UK – supporting more than 5,000 people every week. Following an expansion with our NHS contract, our HART (Hospital Avoidance) and Response Team are looking to recruit additional Responders.
- We are looking for Responders in Lincoln, Grantham, Boston and Skegness with countywide coverage
- Full time 35 hours
- 8-hour shifts (1-hour break): 06:00-14:00 or 14:00-22:00
- Holiday entitlement of 196 hours per year
- £23,707 per annum (35 hours) or £18,965 (28 hours)
- A driving licence is essential
Our vision, ‘a world where older people flourish’ is delivered through our commitment to our values and strategic priorities and drives everything we do!
What is a Responder?
As a Responder, no two days are the same. With a multitude of tasks to keep you busy, supporting clients with different needs, every day will come with its challenges, but more so an abundance of job satisfaction and the feeling that you’ve ‘made a difference.’
Your day might start with preparing breakfast for a client, following some assistance with personal care. You may be supporting them with their medication, or be that one person they look forward to seeing each day, aiding their recovery at home. In between your care calls, you might be needed to respond to a lifeline call, assisting someone experiencing distress.
Together with our partners, we enable older people to safely remain at home, in order to prevent hospital admissions, but also to bridge the gap in care and avoid unnecessary hospital stays.
We’re looking for vibrant and enthusiastic employees working across 7 days, with two full days off each week for full time contracts and three full days off for part time contracts.
We pay 45p per mile up to 10,000 miles as a driving licence and access to your own car is essential to meet the needs of the service.
What’s in it for you?
Age UK Lincolnshire is an inclusive and innovative organisation that listens to our employees and clients to ensure they feel valued, respected and recognised. All employees have access to:
- Access to an Employee Assistant Programme provided by BUPA
- In house Mental Health First Aider support
- Full training for the role, with additional training in line with your passions, such as Dementia, Safeguarding and NVQ’s
- To be part of an organisation that really makes a difference.
- Job satisfaction and feeling valued.
- Blue Light Card
- Charity Worker discounts, including a dedicated Age UK portal (AON)
- Discounted tickets for events provided by Tickets for Good
- Uniform and all PPE
Are you ready to help us make a difference? Then here’s how to apply!
Please click here to complete our application form. Please do refer to the job description when completing your application, demonstrating your skills and suitability for the role.
CVs will not be accepted.
If you would like to find out more, please email hr@ageuklsl.org.uk or call 01522 696000 and ask to speak to a member of the HR team.
We reserve the right to close the advert before the closing date if we receive a sufficient number of applications
Our Commitment to Safeguarding
Age UK Lincolnshire has an ongoing commitment to safeguarding, to demonstrate this we ensure that we follow safer recruitment practices. Our application form and interview process will always contain safeguarding-related questions. To ensure that our pre-employment checks are thorough, we will obtain and verify references from previous employers and conduct Disclosure and Barring Service (DBS) checks for all new employees. Everyone at Age UK Lincolnshire will receive a comprehensive induction which will cover an insight into safeguarding principles, policies and procedures. In addition, all employees complete mandatory Safeguarding Training.
Gardener
Age UK Lincolnshire is an independent local charity – a brand partner of the Age UK – supporting more than 5,000 people every week. Our Support Services team are looking for new Gardeners following an increase in demand for our high-quality services across LN1 and LN2.
- Monday to Friday
- 08:30 to 16:00
- Flexible Hours to suit - Zero Hour Contract
- £12.21 per hour
- Driving licence is essential
Our vision, a world where older people flourish, is delivered through a commitment to our values and our promise to deliver.
About the role
Our team of gardeners use our client’s own tools so candidates are not required to provide their own and a full induction is provided.
As part of our gardening team, your duties and responsibilities will include the following:
Garden Maintenance
- grass cutting & strimming of grassed areas
- weeding & tidying borders
- planting & pruning
- hedge trimming
- leaf collection
- cleaning of wheelie bins
- sweeping of paths
- cleaning of paving and patio, power washing
- cleaning of service user’s tools & equipment after use
- placing garden waste in service user’s garden bin or compost area
The successful candidate will:
- Have experience of gardening
- Understand the importance of and commitment to confidentiality
- Have an understanding and appreciation of the needs of persons at risk
- Be committed to the role, offer flexibility and be approachable
- Have good interpersonal and communication skills
Essentia requirements:
- Recent prior experience of working in a similar setting
- Committed to the provision of outstanding support services for our clients.
- Will hold a full UK Driving Licence and have access to a car.
- This role is subject to Disclosure and Barring Scheme.
About you
Are you passionate about delivering high quality services?
Are you looking to make a difference in an organisation that holds our customers at the heart of all we do?
Would you like to make a real difference to the lives of older people in our community, working to help maintain independence?
Our gardeners have a passion for working outdoors and want to support older people in our communities to maintain their gardens. Experience of gardening or working in a similar setting is desirable. You should have an appreciation of the needs of older people and persons at risk, and understand the importance of confidentiality. Good communication and inter-personal skills are essential.
As a zero-hours contract, availability for shifts and flexibility to work outside of your locality is key.
If you would like to further your career within an organisation dedicated to and passionate about ensuring the voice of older people is heard and valued; we would like to hear from you!
What we provide
- Flexible working
- Free Enhanced Disclosure and Barring Service check (DBS)
- On-call support during your shift
- Uniform and a work mobile
- Comprehensive training
- Access to an Employee Assistant Programme provided by BUPA
- In house Mental Health First Aider support
- Blue Light Card
- Charity Worker discounts, including a dedicated Age UK portal (AON)
- Discounted tickets for events provided by Tickets for Good
How to apply
Please click here to complete our application form. We encourage applicants to use the job description to complete their application and to demonstrate their skills and suitability for the role.
CV’s will not be accepted
If you have any questions about the role, get in touch with the Human Resources Department by calling 01522 696000 or email hr@ageuklsl.org.uk
We reserve the right to close the advert before the closing date if we receive a sufficient number of applications
Our Commitment to Safeguarding
Age UK Lincolnshire has an ongoing commitment to safeguarding, to demonstrate this we ensure that we follow safer recruitment practices. Our application form and interview process will always contain safeguarding-related questions. To ensure that our pre-employment checks are thorough, we will obtain and verify references from previous employers and conduct Disclosure and Barring Service (DBS) checks for all new employees. Everyone at Age UK Lincolnshire will receive a comprehensive induction which will cover an insight into safeguarding principles, policies and procedures. In addition, all employees complete mandatory Safeguarding Training.
Discharge Buddies Support Worker
Age UK Lincolnshire is proud to be working in collaboration with United Lincolnshire Teaching Hospitals NHS Trust and Lincolnshire Partnership NHS Foundation Trust to support residents across the county with safe, timely discharges from hospital during the winter period.
As part of this initiative, you will join a dedicated team focused on facilitating timely and smooth transitions from hospital to home, ensuring patients can recover in a safe environment where they feel most comfortable.We are looking for energetic, compassionate and proactive individuals who bring creativity, problem-solving skills, and a commitment to making a real difference. Together, we will help improve patient flow, reduce delays, and deliver tailored support that minimises the risk of readmission and empowers people to regain independence at home.
Join our team and help Age UK Lincolnshire deliver safe and effective hospital discharges, supporting the wider healthcare system. Your role will focus on enabling individuals to return home safely and remain independent, enhancing their quality of life. This service is tailored to individual needs, and you’ll contribute to delivering high-quality support while maintaining confidentiality and safeguarding standards. Please note: there are no personal care duties involved.
About the Role
- A fixed-event contract until 31st March 2026
- 30 hours per week
- Full UK driving licence and access to a car (with business insurance) is essential
- £19,047 per annum (£22,222 FTE)
- Lincolnshire – Based at Boston, Lincoln or Grantham (dependent on your local area) with the willingness to travel countywide.
- Mileage paid at 45p a mile.
What we’re looking for:
- Experience in domestic cleaning and household tasks
- Ability to work independently, follow lone working procedures, and manage time effectively
- Strong commitment to confidentiality and safeguarding
- Caring, compassionate, and reliable with a flexible, ‘can-do’ attitude
- Good communication skills (verbal and written)
- Competent in basic administrative tasks
Desirable: Basic First Aid, Manual Handling, and Food Hygiene Level 2 certification.
What’s in it for you?
Age UK Lincolnshire is an inclusive and innovative organisation that listens to our employees and clients to ensure they feel valued, respected and recognised. All employees have access to:
- Access to an Employee Assistant Programme provided by BUPA
- In house Mental Health First Aider support
- Full training for the role, with additional training in line with your passions, such as Dementia, Safeguarding and NVQ’s
- To be part of an organisation that really makes a difference.
- Job satisfaction and feeling valued.
- Blue Light Card
- Charity Worker discounts, including a dedicated Age UK portal (AON)
- Discounted tickets for events provided by Tickets for Good
How to apply
Please click here to complete our application form. We encourage applicants to refer to the job description when completing their application, demonstrating their skills and suitability for the role.
CVs will not be accepted.
Closing date: Flexible – we will review applications as they arrive, so please apply early.
Interview date: Due to the urgent need to reduce winter pressures, we aim to interview suitable candidates as soon as possible.
If you have any questions about the role, get in touch with the Human Resources Department by calling 01522 696000 or email hr@ageuklincolnshire.org.uk
Role subject to Disclosure and Barring Scheme.
Use of AI
At Age UK Lincolnshire we recognise that technology is changing the way people apply for jobs and Artificial Intelligence (AI) can be a valuable tool to support your journey. However, it’s important to ensure your application still reflects your own voice and skillset. AI should support, not replace, your experience. Always review AI-generated content carefully and be ready to talk about it in interviews.
Our Commitment to Safeguarding
Age UK Lincolnshire has an ongoing commitment to safeguarding, to demonstrate this we ensure that we follow safer recruitment practices. Our application form and interview process will always contain safeguarding-related questions. To ensure that our pre-employment checks are thorough, we will obtain and verify references from previous employers and conduct Disclosure and Barring Service (DBS) checks for all new employees. Everyone at Age UK Lincolnshire will receive a comprehensive induction which will cover an insight into safeguarding principles, policies and procedures. In addition, all employees complete mandatory Safeguarding Training.
Discharge Services Wellbeing Coordinator
Age UK Lincolnshire is proud to be working in collaboration with United Lincolnshire Teaching Hospitals NHS Trust and Lincolnshire Partnership NHS Foundation Trust to support residents across the county with safe, timely discharges from hospital during the winter period.
As part of this initiative, you will join a dedicated team focused on facilitating timely and smooth transitions from hospital to home, ensuring patients can recover in a safe environment where they feel most comfortable. We are looking for energetic, compassionate and proactive individuals who bring creativity, problem-solving skills, and a commitment to making a real difference. Together, we will help improve patient flow, reduce delays, and deliver tailored support that minimises the risk of readmission and empowers people to regain independence at home.
Join us as a Discharge Services Wellbeing Coordinator!
Working in partnership with Lincolnshire’s hospitals, this role helps alleviate additional winter pressures by providing timely, compassionate, and practical support to individuals recently discharged from hospital. This telephone-based position involves making wellbeing calls to those discharged without a continuing package of care, ensuring they are safely recovering at home. You will help individuals access the resources and assistance they need to recover safely and avoid unnecessary readmission.
About the Role
- A fixed-event contract until 31st March 2026
- 35 hours per week - hours will be worked between the hours of 08:30 – 19:00 to meet the needs of the business
- £23,707 per annum (FTE)
- Hybrid working
What we’re looking for:
- Experience in information and advice provision and working collaboratively within a team.
- Ability to manage a varied and demanding workload with professionalism and flexibility.
- Strong understanding of the needs of vulnerable people and excellent communication skills, both verbal and written.
- Proficiency in Microsoft Office and good local knowledge of countywide services.
- Approachable, empathetic, and proactive with strong organisational skills and a commitment to person-centred support.
- A good standard of education and willingness to undertake training.
What’s in it for you?
Age UK Lincolnshire is an inclusive and innovative organisation that listens to our employees and clients to ensure they feel valued, respected and recognised. All employees have access to:
- Access to an Employee Assistant Programme provided by BUPA
- In house Mental Health First Aider support
- Full training for the role, with additional training in line with your passions, such as Dementia, Safeguarding and NVQ’s
- To be part of an organisation that really makes a difference.
- Job satisfaction and feeling valued.
- Blue Light Card
- Charity Worker discounts, including a dedicated Age UK portal (AON)
- Discounted tickets for events provided by Tickets for Good
How to apply
Please click here to complete our application form. We encourage applicants to refer to the job description when completing their application, demonstrating their skills and suitability for the role.
CVs will not be accepted.
Closing date: Flexible – we will review applications as they arrive, so please apply early.
Interview date: Due to the urgent need to reduce winter pressures, we aim to interview suitable candidates as soon as possible.
If you have any questions about the role, get in touch with the Human Resources Department by calling 01522 696000 or email hr@ageuklincolnshire.org.uk
Role subject to Disclosure and Barring Scheme.
Use of AI
At Age UK Lincolnshire we recognise that technology is changing the way people apply for jobs and Artificial Intelligence (AI) can be a valuable tool to support your journey. However, it’s important to ensure your application still reflects your own voice and skillset. AI should support, not replace, your experience. Always review AI-generated content carefully and be ready to talk about it in interviews.
Our Commitment to Safeguarding
Age UK Lincolnshire has an ongoing commitment to safeguarding, to demonstrate this we ensure that we follow safer recruitment practices. Our application form and interview process will always contain safeguarding-related questions. To ensure that our pre-employment checks are thorough, we will obtain and verify references from previous employers and conduct Disclosure and Barring Service (DBS) checks for all new employees. Everyone at Age UK Lincolnshire will receive a comprehensive induction which will cover an insight into safeguarding principles, policies and procedures. In addition, all employees complete mandatory Safeguarding Training.
Discharge Services Administrator
Age UK Lincolnshire is proud to be working in collaboration with United Lincolnshire Teaching Hospitals NHS Trust and Lincolnshire Partnership NHS Foundation Trust to support residents across the county with safe, timely discharges from hospital during the winter period.
As part of this initiative, you will join a dedicated team focused on facilitating timely and smooth transitions from hospital to home, ensuring patients can recover in a safe environment where they feel most comfortable. We are looking for energetic, compassionate and proactive individuals who bring creativity, problem-solving skills, and a commitment to making a real difference. Together, we will help improve patient flow, reduce delays, and deliver tailored support that minimises the risk of readmission and empowers people to regain independence at home.
Join our team as a Discharge Services Administrator, providing a key point of contact for staff and stakeholders across Lincolnshire’s Integrated Care System. You’ll play a vital role in supporting safe hospital discharges and preventing admissions by coordinating referrals, managing caseloads, and ensuring smooth transitions for patients.
In this varied role, you will:
- Support the Service Manager in delivering an integrated, person-centred service.
- Handle referrals, triage cases, and provide information and guidance.
- Maintain accurate records in the CRM and coordinate workforce schedules.
- Communicate effectively with health and care professionals to keep services running smoothly.
We’re looking for an organised, proactive communicator who can prioritise tasks and thrive in a fast-paced environment.
About the Role
- A fixed-event contract until 31st March 2026
- 35 hours per week
- £23,707 per annum (FTE)
- Lincoln – primarily office based
What we’re looking for:
- Experience in a busy, fast-paced environment and working to deadlines
- Strong IT skills (Outlook, Excel, Word) and ability to use databases
- Excellent communication and telephone skills
- Good organisational skills and attention to detail
- Ability to work independently and as part of a team
- Friendly, caring, and adaptable approach
- Good standard of general education and willingness to undertake training
Customer service experience and knowledge of Adult Social Care are desirable.
What’s in it for you?
Age UK Lincolnshire is an inclusive and innovative organisation that listens to our employees and clients to ensure they feel valued, respected and recognised. All employees have access to:
- Access to an Employee Assistant Programme provided by BUPA
- In house Mental Health First Aider support
- Full training for the role, with additional training in line with your passions, such as Dementia, Safeguarding and NVQ’s
- To be part of an organisation that really makes a difference.
- Job satisfaction and feeling valued.
- Blue Light Card
- Charity Worker discounts, including a dedicated Age UK portal (AON)
- Discounted tickets for events provided by Tickets for Good
How to apply
Please click here to complete our application form. We encourage applicants to refer to the job description when completing their application, demonstrating their skills and suitability for the role.
CVs will not be accepted.
Closing date: Flexible – we will review applications as they arrive, so please apply early.
Interview date: Due to the urgent need to reduce winter pressures, we aim to interview suitable candidates as soon as possible.
If you have any questions about the role, get in touch with the Human Resources Department by calling 01522 696000 or email hr@ageuklincolnshire.org.uk
Role subject to Disclosure and Barring Scheme.
Use of AI
At Age UK Lincolnshire we recognise that technology is changing the way people apply for jobs and Artificial Intelligence (AI) can be a valuable tool to support your journey. However, it’s important to ensure your application still reflects your own voice and skillset. AI should support, not replace, your experience. Always review AI-generated content carefully and be ready to talk about it in interviews.
Our Commitment to Safeguarding
Age UK Lincolnshire has an ongoing commitment to safeguarding, to demonstrate this we ensure that we follow safer recruitment practices. Our application form and interview process will always contain safeguarding-related questions. To ensure that our pre-employment checks are thorough, we will obtain and verify references from previous employers and conduct Disclosure and Barring Service (DBS) checks for all new employees. Everyone at Age UK Lincolnshire will receive a comprehensive induction which will cover an insight into safeguarding principles, policies and procedures. In addition, all employees complete mandatory Safeguarding Training.
Information & Advice Officer
Age UK Lincolnshire is an independent local charity – a brand partner of Age UK – supporting more than 5,000 people every week, making a real difference to people’s lives. We are looking for an Information & Advice Officer to join our team.
- 35 hours per week
- Lincoln based
- Salary: £26,374 per annum
- Permanent Contract
- Driving Licence is essential
The role is mainly office based at our offices in Lincoln but will require some travel to visit clients in their homes who are unable to attend the office, or attend outreach events.
As an Information & Advice Officer you will join an established team of advisors who provide professional and accurate information and advice to older people across Lincolnshire, either in person, virtually or by telephone. The successful applicant will support the development and delivery of the Information and Advice service at all outlets of the organisation and in community settings.
The successful post holder will provide specialist advice and support on welfare benefits and related issues including wellbeing, care and housing, ensuring clients maximize their income and access all entitlements available to them. The role often involves complex casework and signposting to other services.
The successful applicant will have a positive, enthusiastic and friendly nature. An appreciation of the needs and an understanding of the issues affecting older people is required.
Skills needed for the role
- Very good knowledge of welfare benefits for older people (in particular those of state pension age).
- Strong communication, listening and problem-solving skills with a positive, proactive approach.
- Ability to manage a large, diverse and constantly evolving caseload.
- Good IT skills and experience working on Microsoft 365 and with a web-based caseload management system (ideally Salesforce).
- Empathy and attention to detail.
- Proactive approach with ability to work independently and effectively as part of a team. Self-motivation and strong commitment to service excellence is required.
Full UK driving licence and access to a car is required as you will be expected to attend outreach sessions and complete home visits when required.
What we provide
- Access to Blue Light Card for discounts and savings
- Tickets for Good (free or discounted tickets for events)
- Age UK discounts (dedicated portal provided by AON)
- Employee Assistance Programme (provided by Bupa)
- Mental Health First Aider Scheme
- Dementia Friends training
- Paid for enhanced DBS check
How to apply
This is an excellent opportunity to join a leading local charity and provide a valued service to the local community.
If you are interested in the role, then please click here to complete our application form. We encourage applicants to refer to the job description and person specification in order to complete their application.
Closing Date: Wednesday 7th January 2026
Interview Date: Tuesday 13th January 2026
If you have any questions about the role, get in touch with the Human Resources Department by calling 03455 564 144 or email hr@ageuklincolnshire.org.uk
Role subject to Disclosure and Barring Scheme.
We reserve the right to close the advert before the closing date if we receive a sufficient number of applications
Use of AI
At Age UK Lincolnshire we recognise that technology is changing the way people apply for jobs and Artificial Intelligence (AI) can be a valuable tool to support your journey. However, it’s important to ensure your application still reflects your own voice and skillset. AI should support, not replace, your experience. Always review AI-generated content carefully and be ready to talk about it in interviews.
Our Commitment to Safeguarding
Age UK Lincolnshire has an ongoing commitment to safeguarding, to demonstrate this we ensure that we follow safer recruitment practices. Our application form and interview process will always contain safeguarding-related questions. To ensure that our pre-employment checks are thorough, we will obtain and verify references from previous employers and conduct Disclosure and Barring Service (DBS) checks for all new employees. Everyone at Age UK Lincoln & South Lincolnshire will receive a comprehensive induction which will cover an insight into safeguarding principles, policies and procedures. In addition, all employees complete mandatory Safeguarding Training.
Charity Shop Assistant
Age UK Lincolnshire is an independent local charity, part of the Age UK brand partnership, supporting more than 5,000 older people every week. We have an exciting vacancy for a part time Charity Shop Assistant to work within our Retail Shop in Boston.
- 15 hours
- Worked over 2 days a week between Monday - Saturday on a 4 week rolling rota
- £9,523 per annum (£22,222 FTE)
- Working hours 8.30am - 4.30pm
- Occasional Sundays to support local events
Our vision, a world where older people flourish, is delivered through a commitment to our values and our promise to deliver.
Are you looking to make a difference in an organisation that holds our customers at the heart of all we do?
Do you enjoy being on the shop floor?
Do you have the enthusiasm and passion to meet the challenges of driving sales within charity retailing?
About the role
We are looking for a Charity Shop Assistant who will be part of a creative and solutions focused team, working closely with the Charity Shop Manager and Retail Manager to coordinate all day to day running activities involved in the successful operation of one of Age UK Lincolnshire’s Charity Shops.
To deliver a high-quality retail service, the successful applicant will need to be energetic and driven, with a hands-on approach and have experience of working in a fast paced, customer focused environment. The post holder will be expected to work independently without supervision.
It is essential that the applicant has the passion and enthusiasm to motivate a team of volunteers in order to maximise the shop income, generate stock and help us raise funds and awareness of our services in order to achieve our strategic priorities.
The successful applicant will have knowledge of Health and Safety, ensuring staff and volunteers are fully conversant with responsibilities.
Applicants are required to have a proactive approach and ability to work both independently and as part of a team. Excellent organisational and communication skills are essential to ensure that the applicant gets the best out of the team of volunteers and the shop.
A flexible approach to work is required in order to cover holiday and sickness or participate in activities outside of normal shop hours, e.g. shop events.
For a full list of responsibilities, qualities and attributes please refer to the job description and person specification.
What’s in it for you?
Age UK Lincolnshire is an inclusive and innovative organisation that listens to our employees and clients to ensure they feel valued, respected and recognised. All employees have access to:
- Access to an Employee Assistant Programme provided by BUPA
- In house Mental Health First Aider support
- Full training for the role
- To be part of an organisation that really makes a difference
- Job satisfaction and feeling valued
- Blue Light Card
- Charity Worker discounts, including a dedicated Age UK portal (AON)
- Discounted tickets for events provided by Tickets for Good
- Uniform and all PPE
Role subject to Disclosure and Barring Scheme.
How to apply
Please click here to complete our application form. Please refer to the job description when completing your application, demonstrating your skills and suitability for the role.
CVs will not be accepted.
Closing Date: Friday 2nd January 2026 at 09:00
Interview Date: Wednesday 7th or Thursday 8th January 2026
If you have any questions about the role, get in touch with the Human Resources Department by calling 0345 556 4144 or email hr@ageuklincolnshire.org.uk
We reserve the right to close the advert before the closing date if we receive a sufficient number of applications
Role subject to Disclosure and Barring Scheme.
Use of AI
At Age UK Lincolnshire we recognise that technology is changing the way people apply for jobs and Artificial Intelligence (AI) can be a valuable tool to support your journey. However, it’s important to ensure your application still reflects your own voice and skillset. AI should support, not replace, your experience. Always review AI-generated content carefully and be ready to talk about it in interviews.
Our Commitment to Safeguarding
Age UK Lincolnshire has an ongoing commitment to safeguarding, to demonstrate this we ensure that we follow safer recruitment practices. Our application form and interview process will always contain safeguarding-related questions. To ensure that our pre-employment checks are thorough, we will obtain and verify references from previous employers and conduct Disclosure and Barring Service (DBS) checks for all new employees. Everyone at Age UK Lincolnshire will receive a comprehensive induction which will cover an insight into safeguarding principles, policies and procedures. In addition, all employees complete mandatory Safeguarding Training.