DUDLEY LODGE

Dudley Lodge Safeguarding Children Services
Dudley Lodge Family Assessment Centre - 143 Warwick Road, Coventry, CV3 6AT
Bonner House – 172 Sellywood Road, Bournville, Birmingham, B30 1TJ
Saxon House- 96 Tettenhall Road, Wolverhampton, WV6 0BP

Job Description & Personal Specification

Job Title:

Bank Family Assessment Worker

Grade:

£11.89  - £14.87  per hour (Scale point 5 – 20)

Hours:

Zero hours contract – on a “as and when” basis –
We are looking to recruit to expand to our existing friendly team of Bank Family
Assessment Workers, Bank workers shifts can consist of working more flexibly, our
centres will allocate shifts, Bank workers can then request to work these shifts when they
become available. We are happy to accommodate shorter hours for example working
9:00am – 3:00pm or 6:00pm – 10:00pm, where business needs can facilitate this. We do
ask our Bank Family Assessment Worker team to be able to work a regularity of shifts
through each working month to ensure they are keeping themselves up to date with
mandatory training, service users, policies and procedures.
Our permanent daytime staff work on a 4-week rolling rota including weekend working,
Permanent workers shifts will consist of a mixture of ‘earlie’s: 7:30am – 3:00pm and
‘lates’ 2:30pm – 10:00pm, we also have a team of Permanent Waking Night Family
Assessment Workers who work 9:30pm – 7:30am.
Due to be a 24-hour operation, we have the flexibility for our Bank Family Assessment
Workers to work more flexible, to either work similar shifts as our Permanent staff, or
options to work shorter hours.

Is the post exempt from the Rehabilitation of Offenders Act?   Yes
Yes
Does the post require a DBS check?

Our Commitment Statement

Our expectation of all staff is to demonstrate kindness, empathy, and fairness to all.

Dudley  Lodge strive to provide an inclusive working environment and experience, where employees can bring
their best, and authentic self to work. Where difference is recognised, respected, valued, and celebrated.

Our  approach  to  inclusion  and  diversity  is  rooted  in  listening,  learning  and  acting.  This  includes  conducting
ongoing  listening  forums  across  the  company,  the  implementation  of  Inclusion  &  Diversity  talking/support
groups, workshops and training, good quality supervision, surveys and collaborative working parties. All with the
core aim to receive honest feedback, reflect and continuously strive to be the best that we can be.

Job Description:

Duties and Responsibilities

1.  To ensure the safety and welfare of children remains central to the assessment/intervention process.

2.  To take an active part in the assessment process regarding children and families - to observe, supervise,

record and assess family interaction, child behaviour, parental motivation and parental ability to meet the

needs of the child(ren).

3.  To provide a service that values and respects the strengths, experiences and background of the families.

4.  To take an active part within team meetings in reviewing and developing the practices and provision within,

and resources available to, the centre.

5.  To use common sense and sensitivity in challenging and teaching parenting practices.

6.  To provide structured feedback to parents during and at the end of each shift.

7.  To plan and prioritise workload effectively within established timeframes and ensure that all written

recordings meet required deadlines.

8.  To assist with childcare duties as required.

9.  To liaise with managers, and source other agencies/resources as appropriate.

10. To work as part of a team to provide a culturally sensitive service for children and their families.

11. To promote and maintain equal opportunities and anti-oppressive practice within the work environment.

12. To observe and implement Child Protection Procedures and the Centre’s policies and procedures.

13. To participate fully in training and supervision, identifying training courses relevant to role and personal

development.

14. To be aware of health and safety responsibilities at work.

15. If you have observed a specific incident, to provide evidence in court, if required.

16. To undertake other duties as identified by the Centre & Deputy Managers, Team Case Managers or Quality

Assurance Manager.

Title of post to which this job normally reports:

Team Case Manager/ Quality Assurance Manager

Supervision

Supervising Officer Job Title: - Team Case Manager or Quality Assurance Manager

Number and type of staff to be supervised:

None.

Special Conditions:

Post holder is required to work shifts, including weekends and Bank Holidays and to ‘sleep in’ (if required), at the
Centre

All staff are expected to work in a flexible way to cope with the needs, demands and requirements of the Centre

The Dudley Lodge Centre is based across three floors and the Bonner House Centre is based across 2 floors staff
will be required to access the floors via stairs. Assessments and observations will take place throughout the
centre and if the case of a fire alarm staff may need to assist babies and families down the stairs to safety/fire
assembly point.

Use of personal phones/cameras are restricted to certain areas of the building

Observance of the Centre’s Equal Opportunities Policy will be required, and to work at all times in accordance
with all the Centre’s policies and procedures

Failure by a member of staff to report actual or suspected physical or sexual abuse of a child by another member
of staff or other person having contact with the child may constitute a disciplinary offence.

PERSONAL  SPECIFICATION

JOB  TITLE:

CHILDREN  & FAMILY WORKER

Method of Assessment Key -                             A.F. = Application Form:          I = Interview,             T = Test or Exercise

CRITERIA

JOB REQUIREMENTS

Experience
(Relevant  work
experience)

and

other

Skills and Ability
e.g.  written  communication  skills,
dealing with the public etc.

Training

Education/Qualifications
NB:    full  regard  must  be  paid  to
overseas qualification
Other

Cultural/Gender sensitivity.
Working on own initiative.
Proven reliability record.
Working directly with adults or families.
Communication skills verbally and ability to express in written form.
Good IT keyboard skills
Patient and calm personality.
Able to defuse volatile situations.
Able to empathise with vulnerable children and their families.
Listening  skills.
Able to work as member of a staff team.
Working with adults or parents.
Building professional relationships  with service users.
Experience/knowledge of other cultures.
Child development and needs.
Willingness  to undertake training.
Prepared to work to achieve at least NVQ Health and Social Care

Prepared to work shifts, including weekends, Bank Holidays

of

Method
Assessment
I
AF/I
AF/I
AF/I
I/T

I
I
AF/I
I
AF/I
I
AF/I
AF/I
AF
I
AF/I

I

Dudley Lodge Safeguarding Children Services
Dudley Lodge Family Assessment Centre - 143 Warwick Road, Coventry, CV3 6AT
Bonner House – 172 Sellywood Road, Bournville, Birmingham, B30 1TJ
Saxon House- 96 Tettenhall Road, Wolverhampton, WV6 0BP

Job Description & Personal Specification

Job Title:

Family Assessment Worker

Grade:
Hours:

Location:

£23,185 – £28,987 (scale 5 – 20)
Shifts include a mixture of working: 7:30am – 3:00pm & 2:30pm – 10:00pm
(Your rota will involve working a combination of both of these shifts)
Birmingham

Is the post exempt from the Rehabilitation of Offenders Act?
Does the post require a DBS check?

Yes
Yes

Our Commitment Statement

Our expectation of all staff is to demonstrate kindness, empathy, and fairness to all.

Dudley Lodge strive to provide an inclusive working environment and experience, where employees can bring their
best, and authentic self to work. Where difference is recognised, respected, valued, and celebrated.

Our approach to inclusion and diversity is rooted in listening, learning and acting. This includes conducting ongoing
listening  forums  across  the  company,  the  implementation  of  Inclusion  &  Diversity  talking/support  groups,
workshops and training, good quality supervision, surveys and collaborative working parties. All with the core aim
to receive honest feedback, reflect and continuously strive to be the best that we can be.

Purpose of Job

•

•

•

•

•

•

To work with families on a day-to-day basis, observing and recording the parents’ abilities to meet the
immediate safety and care needs of their children. This will be completed through daily observations.
To ensure parents/carers prioritise the safety and welfare needs of their children
To create a supportive learning/re-learning environment for parents and children
To provide childcare for children whilst their parents/carers attend Groups and Individual Sessions
To provide group and individual sessions with the families which is specific to their individual needs
To provide playroom groups such as Baby Massage, Baby Sensory, Messy Play, and Musical Babies (training
will be provided)

Company No. 3729909
Registered Charity No. 1078207

Job Description:

Duties and Responsibilities

1.  To ensure the safety and welfare of children remains central to the assessment/intervention process.

2.  To take an active part in the assessment process regarding children and families - to observe, supervise,

record and assess family interaction, child behaviour, parental motivation and parental ability to meet the
needs of the child(ren).

3.  To provide a service that values and respects the strengths, experiences and background of the families.

4.  To take an active part within team meetings in reviewing and developing the practices and provision within,

and resources available to, the Centre.

5.  To use common sense and sensitivity in challenging and teaching parenting practices.

6.  To provide structured feedback to parents during and at the end of each shift.

7.  To plan and prioritise workload effectively within established timeframes and ensure that all written

recordings meet required deadlines.

8.  To assist with childcare duties as required.

9.  To liaise with managers, and source other agencies/resources as appropriate.

10. To work as part of a team to provide a culturally sensitive service for children and their families.

11. To promote and maintain equal opportunities and anti-oppressive practice within the work environment.

12. To observe and implement Child Protection Procedures and the Centre’s policies and procedures.

13. To participate fully in training and supervision, identifying training courses relevant to role and personal

development.

14. To be aware of health and safety responsibilities at work.

15. If you have observed a specific incident, to provide evidence in court, if required.

16.  To undertake other duties as identified by the Centre & Deputy Managers, Team Case Managers or Quality

Assurance Manager.

Company No. 3729909
Registered Charity No. 1078207

Title of post to which this job normally reports:

Team Case Manager

Supervision

Supervising Officer Job Title: - Team Case Manager

Number and type of staff to be supervised:

None.

Special Conditions:

Post holder is required to work shifts, including weekends and Bank Holidays and to ‘sleep in’ (if required), at the
Centre

All staff are expected to work in a flexible way to cope with the needs, demands and requirements of the Centre

Assessments and observations will take place throughout the centre and if the case of a fire alarm staff may need
to assist babies and families down the stairs to safety/fire assembly point.

Use of personal phones/cameras are restricted to certain areas of the building

Observance of the Centre’s Equal Opportunities Policy will be required, and to work at all times in accordance with
all the Centre’s policies and procedures

Failure by a member of staff to report actual or suspected physical or sexual abuse of a child by another member
of staff or other person having contact with the child may constitute a disciplinary offence.

Dudley Lodge is committed to safeguarding and promoting the welfare of children and young people and vulnerable
adults and expect all staff and volunteers to share this commitment.
We are an equal opportunities employer and welcome applications from all suitably qualified persons.
All posts are exempt from the Rehabilitation of Offenders Act 1974. Amendments to the Exceptions Order 1975 (2013
& 2020) provide that certain convictions and cautions are 'protected' and so are not subject to disclosure and should
not be taken into account. Further information about this can be found on the DBS website or at Nacro.
This post is subject to medical clearance and an enhanced DBS disclosure.

Company No. 3729909
Registered Charity No. 1078207

Method of Assessment Key -                             A.F. = Application Form:

  I = Interview

         T = Test or Exercise

PERSONAL SPECIFICATION

JOB TITLE: Family Assessment Worker

JOB REQUIREMENTS
Cultural/Gender sensitivity.
Working on own initiative.
Proven reliability record.
Working directly with adults or families.
Communication skills verbally and ability to express in written form.
Good IT keyboard skills
Patient and calm personality.
Able to defuse volatile situations.
Able to empathise with vulnerable children and their families.
Listening skills.
Able to work as member of a staff team.
Working with adults or parents.
Building professional relationships with service users.
Experience/knowledge of other cultures.
Child development and needs.
Willingness to undertake training.
Prepared to work to achieve at least NVQ in Health and Social Care

Prepared to work shifts, including weekends, Bank Holidays

Method of Assessment
I
AF/I
AF/I
AF/I
I/T

I
I
AF/I
I
AF/I
I
AF/I
AF/I
AF
I
AF/I

I

CRITERIA
Experience
(Relevant work and other
experience)

Skills and Ability
e.g. written communication skills,
dealing with the public etc.

Training

Education/Qualifications
NB:  full regard must be paid to
overseas qualification
Other

Company No. 3729909
Registered Charity No. 1078207

Dudley Lodge Safeguarding Children Services
Dudley Lodge Family Assessment Centre - 143 Warwick Road, Coventry, CV3 6AT
Bonner House – 172 Sellywood Road, Bournville,  Birmingham,  B30 1TJ

Job Title:
Grade:
Hours:
Base:
Apply:

Job Description

Senior Practitioner (Team/Case Manager)
Scale Point 44 - 59 (£42,059 - £52,583 per annum)
37.5 hours per week
Coventry
We do not accept CVs, we only accept fully completed applications forms,
gaps in employment are required to be identified in your application form
due to being compliant with safer recruitment and Ofsted regulations. CV’s,
incomplete application form and gaps that cannot be identified will not be
accepted for shortlisting. Details on how to apply can be found at the
bottom of the advert

Is the post exempt from the Rehabilitation of Offenders Act?
Does the post require a DBS check?

Yes
Yes

Our Commitment Statement

Our expectation of all staff is to demonstrate kindness, empathy, and fairness to all.

Dudley  Lodge  strive  to  provide  an  inclusive  working  environment  and  experience,  where
employees  can  bring  their  best,  and  authentic  self  to  work.  Where  difference  is  recognised,
respected, valued, and celebrated.

Our  approach  to  inclusion  and  diversity is rooted in listening, learning and acting. This includes
conducting  ongoing  listening  forums  across  the  company,  the  implementation  of  Inclusion  &
Diversity  talking/support  groups,  workshops  and  training,  good  quality  supervision,  surveys and
collaborative  working  parties.  All  with  the  core  aim  to  receive  honest  feedback,  reflect  and
continuously strive to be the best that we can be.

Purpose of Job

To be part of the Senior Management Team which is responsible for undertaking comprehensive
assessments  with  vulnerable  children  and  their  families  in  a  residential  setting,  applying  the
Framework  for  the  Assessment  of  Children  in  Need  and  their  Families  (2000)  and  adhering  to
Working Together to Safeguard Children (2023).

Further,  to  supervise  and  oversee  a  team  of  Family  Assessment  Workers,  providing  on  hand
support and advise as well as supervisor oversight, review of performance and to provide a high
quality and dependable standard of service which meet our organisations values and standards.

1

Background

Dudley Lodge is a UK registered non-profit making organisation established in 1895, we are one
of  the  leading  Family  Assessment  Centres  in  England  and  Wales.    The  whole  emphasis  of  our
organisation is to safeguard children.

We  have  been  conducting  quality  Family  Assessments  for  over  30  years  and  over  two  sites:
Coventry and Birmingham.

Our purpose is to provide the Courts and other relevant parties concerned with the safeguarding
of  children,  a  range  of  high  quality,  independent  assessments,  interventions  and  services
regarding referred parents/carers’ abilities to keep children safe, and to assess their capacity and
potential for promoting children’s continuing wellbeing.

Effectiveness Areas

1.
2.
3.

Senior Management Team Membership
Family Assessment
Staff Management

Duties & Responsibilities

Senior Management Team Membership:
Main Responsibilities:

•  To  assist  and  support  the  Centre  Managers  and  Executive  Team  members  in  the

management of the Centres and the staff,

•  To  develop  in  conjunction  with  the  Centre  Managers  and  Executive  Team,  a  safe,
is  based  on  the  values  and  standards  of

structured,
behaviour of Dudley Lodge as set out in the Dudley Lodge Way,

learning  environment  which

•  To  look  for  opportunities  to  improve  existing  practices.  To  establish  and  maintain

appropriate liaisons with other professionals.

•  To  represent  Dudley  Lodge  at  community/professional  functions  and  to  promote  its

services

Family Assessment:
Main Responsibilities:

•  To ensure that the child's immediate welfare is afforded paramount consideration,
•  To conduct assessments which fall within the ‘Working Together documents’ protocol,
•

In  conjunction  with  the  Centre  Managers  and  members of the Executive Team, develop
existing policies and procedures, service provision and resources,

•  To  case  manage  up  to  three  families  (community  based  or residential) at any one time

and provide cover for any absent Case Manager,

To be responsible for undertaking comprehensive assessments taking a leading role  in: -

2

➢  Constructing an ‘initial’ baseline (2-4 weeks) assessment
➢  Undertaking

comprehensive  parenting/risk  assessments

inform  other
professionals  and  the  court,  long  term  recommendations  in  relation  to  the  welfare
and safety of a child

that

➢  Devising,  implementing,  supervising  and  evaluating  work programmes incorporating

direct interventions which will inform your final recommendations

➢  Completion  of  reports  and  finalising  the  assessment  process  making  decisive

recommendations

To work with parents/carers, social workers and relevant others on                         Pre-placement
plans, work programmes and interventions which address                        identified needs. These
would include:

➢  Teaching parenting skills and practices
➢  Assessing child and family interaction and parental ability
➢  Construction and testing of hypotheses  regarding family functioning and needs
➢  Providing structured feedback to parents/carers
➢  To  monitor  and  evaluate  the  effects  of  any  such  intervention  on  a child's emotional

and physical wellbeing.

With  others,  to  represent  the  organisation  at  Court,  providing  written  and  verbal  evidence  as
required.

To  understand  and  implement  Birmingham,  Coventry  Child  Protection  and  Adult  Protection
policies and procedures as appropriate

In relation to residential placements – to manage the relevant arrangements for accommodation
of  families  prior  to  admission  to  the  Centre,  including  health  and  safety  aspects,  equipment,
staffing and other resources as appropriate

To  meet  deadlines  for  submission  of  written  reports  and  prioritise workloads effectively within
established timeframes.

Staff Management:
Main Responsibilities:

•  To manage a staff team (numbers to be agreed dependent upon experience), effectively

and efficiently. This will include: -

➢  Responsibility for the quality and standards of service provision,
➢  Developing and managing a Performance Management process for the staff team,
➢  To  provide  ‘on-call’  advice,  guidance  and  support  for  staff  members,  on  a  rota  basis  in

conjunction  with other Case Managers,

➢  To  provide  training/mentoring/supervision  to  develop  and  sustain  standards  of

performance and service,

3

➢  To work on own initiative and judgment whilst actively engaging as a team member with

co-workers,

Title of post to which this job normally reports:
Service Manager

Supervision
Supervising Officer Job Title:     Service Manager

Number and type of staff to be supervised:

Varies in relation to need and experience

Special Conditions:

Case Managers are contracted to work a 37.5 hours per week.  Additionally, they are required to
be on call, on a rota basis. The on-call rota is shared amongst the Senior Management Team; and
will  require  being  on  call  to  the  Centre  during  weeknights  from  5pm  to  7.30am  in  addition to
weekend  on-calls  which  may  require  the  presence  of  a  Team/Case  Manager.  Typically,  a
Team/Case Manager will be on-call every 4th weekend.

All  staff  are  expected  to  work  in  a  flexible  way  to  cope  with  the  needs,  demands  and
requirements  of  the  Centre.    This  may  mean  working  across  the  two  Centres,  Coventry,
Birmingham.

Dudley Lodge operates a non-smoking policy for staff.

Observance of the Centre’s Equal Opportunities Policy will be required, and to work at all times in
accordance with all the Centre’s policies and procedures.

Failure by a member of staff  to report actual or suspected physical or sexual abuse of a child by
another  member  of  a  staff  or  other  person  having  contact  with  the  child  may  constitute  a
disciplinary offence.

4

Organisation Chart

Board of
Directors/Trustees

Chief
Executive

Operations Manager

Finance/HR Manager

Quality Audit
Manager

Service Manager &
Registered Manager

Deputy Centre
Managers

Team/Case
Managers

Permanent
& Bank
Family
Assessment
Workers

5

Person Specification
Job Title: Senior Practitioner/Case Manager

ATTRIBUTES

Relevant
Experience

Relevant
Knowledge

•

•

•

•

•

•

•

ESSENTIAL CRITERIA

Experience of conducting comprehensive family
assessments
Experience  of working  with  children  and families  in
the field of Safeguarding/Child Protection
Experience of working with vulnerable families
Presenting evidence for children & families within the
court arena
Knowledge  of child  development,  parenting  skills
and  risk  assessment  management
Knowledge  of the Child  Protection  Procedures  and
Working  Together (2023)
Knowledge   and   understanding of child  care law,
particularly  the Children Act 1989, Children Act 2004
and the Public Law Outline 2014
Knowledge of Every Child Matters

•
•  Working   knowledge of Framework for the Assessment

Skills and
Abilities

•

•

•

of Children in need and their families  (DOH)
Knowledge of Health & Safety legislation
Excellent Report Writing skills
Excellent/Good Court skills
Excellent/Good Skills in relation to computer literacy

•
•  Ability  to form effective relationships
•

Exce llent/Good ability to communicate (written and
ve rbal) cle arly and appropriately at all levels
•  Ability to de monstrate  a good le ve l of applie d

DESIRABLE CRITERIA
Experience of managing staff

Knowledge of the National Minimum
Standards, Care Standards Act 2000,
and The Residential Family Centres
Regulation 2002

•  Ability to manage, motivate and

•

lead staff effectively
Skills and knowledge in staff
supervision and appraisal
systems

•  Ability to monitor work
performance of staff

lite racy and numeracy

•  Ability  to maintain  professional judgement and sustain

performance   when   working under pressure

•  Ability to diffuse volatile situations
•  Able to plan and prioritise workload
•  Ability  to work effectively as a member of a team and

promote good team working

•  Ability  to demonstrate flexibility  and initiative
•  Ability to develop work practices of self/others
•  Ability to contribute to the development of the service
•  Ability  to   learn and   develop new skills
•  Ability to undertake training and apply new methods of

working

Qualifications
and
Training

•  BA Hons  Social  Work  Dip  SW, CQSW,  or CSS.
•  Child  protection  and  Vulnerable  Adults  training
•  Registered  to Social  Work  England

•  Over 2-years  post  qualification

experience

•  NVQ4 in Management or

equivalent

6

7

Dudley Lodge Safeguarding Children Services
      Dudley Lodge Family Assessment Centre - 143 Warwick Road, Coventry, CV3 6AT
Bonner House – 172 Sellywood Road, Bournville, Birmingham, B30 1TJ
Saxon House- 96 Tettenhall Road, Wolverhampton, WV6 0BP

Job Description & Personal Specification

Job Title:

Waking Night Family Assessment Worker

Grade:

£11.89 - £14.87 per hour plus an additional £10.55 allowance for each night worked.

Shift Time

9:30pm – 7:30am (10 hours each night)

Location

Coventry

Is the post exempt from the Rehabilitation of Offenders Act?
Does the post require a DBS check?

Yes
Yes

Our Commitment Statement

Our expectation of all staff is to demonstrate kindness, empathy, and fairness to all.

Dudley Lodge strive to provide an inclusive working environment and experience, where employees can
bring  their  best,  and  authentic  self  to  work.  Where  difference  is  recognised,  respected,  valued,  and
celebrated.

Our  approach  to  inclusion  and  diversity  is  rooted  in  listening,  learning  and  acting.  This  includes
conducting  ongoing  listening  forums  across  the  company,  the  implementation  of  Inclusion  &  Diversity
talking/support  groups,  workshops  and  training,  good  quality  supervision,  surveys  and  collaborative
working parties. All with the core aim to receive honest feedback, reflect and continuously strive to be
the best that we can be.

Purpose of Job

•

•

•

•

•

•

To work with families on a day-to-day basis, observing and recording the parents’ abilities to meet
the  immediate  safety  and  care  needs  of  their  children.  This  will  be  completed  through  daily
observations.
To ensure parents/carers prioritise the safety and welfare needs of their children
To create a supportive learning/re-learning environment for parents and children
To provide childcare for children whilst their parents/carers attend Groups and Individual Sessions
To ensure the safety of children and families during the night
Follow procedures in place to ensure building is secure at night

Job Description:

Duties and Responsibilities

1.  To  ensure  the  safety  and  welfare  of  children  remains  central  to  the  assessment/intervention

process.

2.  To  take  an  active  part  in  the  assessment  process  regarding  children  and  families  -  to  observe,
supervise,  record  and  assess  family  interaction,  child  behaviour,  parental  motivation  and  parental
ability to meet the needs of the child(ren).

3.  To  provide  a  service  that  values  and  respects  the  strengths,  experiences  and  background  of  the

families.

4.  To ensure that children and families are safe during the night. This involves following procedures in
place, as well as completing dynamic risk assessments which respond to situations which may arise.

5.  To  carry  out  regular  patrols  of  the  building  (at  least  hourly)  and  provide  supervision  of  families

during the night as the situation dictates.

6.  As a night member of staff, you will need to work collaboratively with your colleagues on nights to
ensure that you plan for the shift ahead and support one another with the competing demands of
the Centre.

7.  To take an active part within team meetings in reviewing and developing the practices and provision

within, and resources available to, the centre.

8.  To use common sense and sensitivity in challenging and teaching parenting practices.

9.  To provide structured feedback to parents during and at the end of each shift.

10. To plan and prioritise workload effectively within established timeframes and ensure that all written

recordings meet required deadlines.

11. To assist with childcare duties as required.

12. To liaise with managers, and source other agencies/resources as appropriate.

13. To work as part of a team to provide a culturally sensitive service for children and their families.

14. To  promote  and  maintain  equal  opportunities  and  anti-oppressive  practice  within  the  work

environment.

15. To observe and implement Child Protection Procedures and the Centre’s policies and procedures.

16. To  participate  fully  in  training  and  supervision,  identifying  training  courses  relevant  to  role  and

personal development.

17. To be aware of health and safety responsibilities at work.

18. If you have observed a specific incident, to provide evidence in court, if required.

19. To undertake other duties as identified by the Centre & Deputy Managers, Team Case Managers or

Quality Audit Manager.

Title of post to which this job normally reports:

Team Case Manager

Supervision

Supervising Officer Job Title: - Team Case Manager

Number and type of staff to be supervised:

None.

Special Conditions:

Post holder is required to work shifts, including weekends and Bank Holidays at the Centre

All staff are expected to work in a flexible way to cope with the needs, demands and requirements of
the Centre

The Dudley Lodge  Centre  is  based  across  three  floors  and the  Bonner  House  Centre  is  based  across  2
floors staff will be required to access the floors via stairs. Assessments and observations will take place
throughout the centre and if the case of a fire alarm staff may need to assist babies and families down
the stairs to safety/fire assembly point.

Use of personal phones/cameras are restricted to certain areas of the building

Observance  of  the  Centre’s  Equal  Opportunities  Policy  will  be  required,  and  to  work  at  all  times  in
accordance with all the Centre’s policies and procedures

Failure by a member of staff to report actual or suspected physical or sexual abuse of a child by another
member of staff or other person having contact with the child may constitute a disciplinary offence.

Dudley Lodge is committed to safeguarding and promoting the welfare of children and young people and vulnerable
adults and expect all staff and volunteers to share this commitment.
We are an equal opportunities employer and welcome applications from all suitably qualified persons.
All posts are exempt from the Rehabilitation of Offenders Act 1974. Amendments to the Exceptions Order 1975 (2013
& 2020) provide that certain convictions and cautions are 'protected' and so are not subject to disclosure and should
not be taken into account. Further information about this can be found on the DBS website or at Nacro.
This post is subject to medical clearance and an enhanced DBS disclosure.

JOB TITLE:

Waking Night Family Assessment Worker

PERSONAL SPECIFICATION

Method of Assessment Key -                             A.F. = Application Form:          I = Interview,             T = Test or Exercise

CRITERIA
Experience
(Relevant work and other
experience)

Skills and Ability
e.g. written communication skills,
dealing with the public etc.

Training

Education/Qualifications
NB:  full regard must be paid to
overseas qualification
Other

JOB REQUIREMENTS
Cultural/Gender sensitivity.
Working on own initiative.
Proven reliability record.
Working directly with adults or families.
Communication skills verbally and ability to express in written form.
Good IT keyboard skills
Patient and calm personality.
Able to defuse volatile situations.
Able to empathise with vulnerable children and their families.
Listening skills.
Able to work as member of a staff team.
Working with adults or parents.
Building professional relationships with service users.
Experience/knowledge of other cultures.
Child development and needs.
Willingness to undertake training.
Prepared to work to achieve at least NVQ Health and Social Care

Prepared to work shifts, including weekends, Bank Holidays

Method of Assessment
I
AF/I
AF/I
AF/I
I/T

I
I
AF/I
I
AF/I
I
AF/I
AF/I
AF
I
AF/I

I

4