HOME-START RICHMOND, KINGSTON & HOUNSLOW

Job Description – Chief Executive Officer (CEO)

Employer: Home-Start Richmond, Kingston and Hounslow (HSRK&H)
Hours of work: 21 – 28 hours per week with the ability to work flexibly; Open to job-sharing
applications

Location: Richmond (Wednesdays) and remote
Accountable to: Chair of the Board of Trustees, HSRK&H
Responsible for: All members of staff

Salary: NJC scale 34 -38 depending on experience FTE £47,345 - £51,536 (including LW) pro-
rata.  Actual salary for 60% fte inc LW £28,407 - £30,992.

Summary of the Role

An exciting opportunity has arisen to lead Home-Start Richmond, Kingston & Hounslow
(HSRK&H). We are seeking an exceptional and dynamic Chief Executive to provide inspirational
leadership, drive sustainable growth, and strengthen the organisation’s profile and impact
across our three boroughs.

The CEO will lead our strategy and ensure operational excellence while taking a hands-on
leadership role in fundraising, partnership development, and income generation. They will build
and maintain strong relationships with funders, donors, corporates, and community partners —
ensuring the long-term sustainability of our life-changing services for children and families.

About Us

We are a vibrant family charity, essential to the wellbeing of our community. Strong families
make strong communities, and we provide vital support to families during the early years of
raising a child.

Our volunteers are at the heart of Home-Start — visiting families in their homes, community
spaces, and by telephone to offer emotional and practical help. We provide full training and
supervision to ensure our service is safe, effective, and of the highest quality.

We are committed to being a diverse, inclusive, and welcoming organisation that prioritises
safeguarding and equal opportunity in everything we do.

Responsibilities

1. Leadership and Strategic Management

•  Lead Home-Start RK&H in line with the charity’s strategic objectives and the Home-Start

UK framework.

•  Advise and support the Chair and Board of Trustees on governance, strategy, and

organisational performance.

•  Develop strategic and operational plans focused on service impact and financial

sustainability.

•  Manage the senior management team; Operations and Impact Manager, Family Support
Manager, Head of Marketing and Fundraising and the Financial Officer and Volunteer
Coordinator.

•  Oversee effective management of all 16 staff, volunteers, and operations, ensuring high

standards of delivery and compliance.

•  Prepare and manage the annual budget, monitor financial performance, and ensure

transparency.

2. Fundraising, Income Generation & Relationship Management

•  Working closely with the Head of Marketing and Fundraising to lead the development
and delivery of an ambitious, diversified fundraising strategy to ensure long-term
financial stability.

•  Build and maintain strategic relationships with major donors, trusts, foundations, and

•

corporate partners.
Identify new income opportunities and partnerships to grow our funding base across the
three boroughs.

•  Oversee and contribute directly to funding bids, grant applications, fundraising

campaigns, and regular reporting.

•  Develop and maintain relationships with local authorities, commissioners, and

•

community networks to secure funding contracts and Service Level Agreements.
Inspire and enable trustees, staff, and volunteers to participate in income generation
and supporter engagement.

•  Represent the organisation confidently to external audiences — positioning HSRK&H as

a trusted and high-impact charity partner.

3. Profile, Publicity, and Advocacy

•  Act as the public face and ambassador of Home-Start RK&H.
•  Oversee the development of a communications and marketing strategy with Head of

Marketing to raise awareness, build partnerships, and increase community engagement.

•  Represent the organisation at local and regional forums, ensuring our voice is heard in

policy and community development discussions.

•  Contribute to the growth and collaboration of the wider Home-Start network locally and

nationally.

4. Family Support Services

•  Provide leadership and direction to ensure high-quality, impactful, and innovative

services for local families.

•  Work closely with the Family Support Manager to deliver effective, evidence-based

family support aligned with Home-Start’s model and standards.

5. Volunteer Management

•  Ensure a strong, well-supported volunteer network across the three boroughs.
•  Manage the Volunteer Coordinator and oversee recruitment, training, supervision, and

retention of volunteers.

•  Maintain best practice in volunteer engagement and safeguarding.

6. Stakeholder Engagement

•  Build and maintain collaborative relationships with local statutory, voluntary, and

corporate partners.

•  Attend events and network proactively across Richmond, Kingston, and Hounslow to

raise the organisation’s profile and influence.

•  Engage funders, community leaders, and policymakers to promote the importance of

early years family support.

7. Governance, Safeguarding, and Compliance

•  Managing the Operations and Impact Manager to ensure compliance with all legal,

financial, and regulatory requirements, including those of Home-Start UK.

•  Champion safeguarding and ensure policies are implemented and regularly reviewed.

•  Uphold diversity, equity, and inclusion across all aspects of the organisation’s work.

Other Duties

•  Undertake any additional duties consistent with the nature of the post and the strategic

priorities of the organisation.

•  Any substantial or major changes will be discussed and agreed upon.

Key Qualities and Experience

•  Proven track record in fundraising and income generation across diverse sources

(grants, corporates, donors).

•  Strong relationship management and partnership development skills.
•  Strategic leadership experience in the voluntary or charitable sector.
•  Excellent communication and advocacy skills.
•  Demonstrated commitment to safeguarding, inclusion, and early years family support