DARLINGTON AND DISTRICT HOSPICE MOVEMENT

St Teresa’s Hospice

JOB DESCRIPTION
1.  JOB DETAILS

Job title:  Hospice Driver

Hospice Band:   1

Reports & is responsible to:  Retail Operations Manager

Location:  St Teresa’s Hospice Retail Warehouse

2.  JOB PURPOSE

To assist with and implement the delivery and collection of goods to and from the Warehouse, St
Teresa’s Hospice charity shops, members of the public and businesses. To sort and organise
donated goods and assist with lifting and handling of large and valuable goods. Driving the Hospice
van.

3.  ORGANISATIONAL CHART

Hospice Board of Trustees



Hospice CEO



Retail Operations Manager (line manager)



Hospice Drivers

4.  KEY WORKING RELATIONSHIPS

Required to work under direct supervision of Retail Operations Manager and work effectively with
the team of volunteers at the Warehouse. Required to liaise with the general public and with
business contacts. Needs to be able to communicate effectively with charity shop managers, staff
and volunteers.

Page 1 of 5

5.  MAIN DUTIES
1.  Van driving

2.  Warehouse

•  Driving the Hospice’s vans.
•  Responsible for ensuring the van is refuelled, clean

and tidy for use.

•  To make sure vehicle checks are performed daily
before and after use and to escalate issues.

•  To report any incidents, accidents, or near accidents
to the Shops Team Leader as soon as possible,
following the correct procedures.

•  Demonstrate an awareness of parking safely in built

up areas.

•  Organising the warehouse.
•  Working in the warehouse, sorting donated goods.
•  Treating all colleagues at the warehouse with respect,

at all times.

3.  Collecting and distributing

•  To ensure that all requests for collection and delivery

goods

are approached with care, efficiency and co-
operation.

•  To collect donated goods, including items of furniture,
from members of the public’s homes and deliver to
various retail locations following Hospice procedures.
•  To move goods between various shops as requested.
•  Assisting with lifting and handling, including manual

handling.

•  To collect and dispose of rubbish from the retail

shops, including the warehouse, in accordance with
Health and Safety legislation.

•

Inform members of the public about gift aid and what
procedure needs to be followed.
•  Treating customers with respect.
•

If unable to collect donations, explain to customers
the reasons for this.

•  To assist with house clearances when instructed by

line management.

•  Attend staff meetings as required at the warehouse.
•  All staff have responsibilities to ensure that our

working environment continues to be a safe, secure,
healthy and fulfilling place to work.

•  To undertake any other duties which may be

reasonably required.

4.  Additional

duties/information

Page 2 of 5

6.  MOST CHALLENGING PART OF THE JOB

Helping towards an efficient delivery and collection service and ensuring that organisation in the
warehouse is of the highest standard to facilitate this.

7.  DBS / other checks required:

This post is deemed to require a Basic DBS check via the Disclosure and Barring Service. This is due
to the fact that the post has access to premises where we care for children and/or vulnerable
adults, and/or to confidential records/company finances/financial information. Further information
on the Basic Disclosure service is available from
https://www.gov.uk/government/publications/basic-checks

All employees of St Teresa’s Hospice are required to provide proof of their identity and eligibility to
work in the UK.

Employees will be required to complete compliance checks in line with our current policy, as
relevant to their role, such as providing evidence of professional registration, insurance and
qualifications, employment history and references, and health clearance.

This job description is intended as a guide to the principle duties and responsibilities of the post. It
must not be regarded as precisely defining all duties and will be subject to amendment in the light
of developing service needs and changes in health policy.

Page 3 of 5

PERSON SPECIFICATION

KNOWLEDGE AND QUALIFICATIONS

1.  Able to drive for work with full UK driving licence

EXPERIENCE

1.  Manual handling experience

2.  Experience of working with volunteers

3.  Experience of working with general public

4.  Van driving experience

SKILLS AND COMPETENCIES

(demonstrable abilities)

1.  Ability to handle valuable goods with care

2.  Ability to liaise with all sectors of the population in a polite

and courteous manner

3.  Excellent driving skills

4.  Organisational skills

PERSONAL QUALITIES AND MOTIVATION

1.  Commitment to the vision, values and mission of the

Hospice

2.  Understanding of and commitment to equality, diversity,

inclusion, and equity

3.  Able to undertake manual handling duties safely, including

lifting items of furniture

4.  Accepted by our insurers under our driving insurance policy
at a cost which is reasonable to the Hospice; NB this is
subject to individual underwriting for employees under 21
years of age

5.  Good standard of personal presentation

6.  Excellent communication skills

Page 4 of 5

ESSENTIAL

DESIRABLE































7.  Ability and enthusiasm to work for and in a team, but must

also be able to work with minimum supervision

8.  Excellent interpersonal skills

9.  Available to work on Saturdays as required, and

occasionally evenings according to a pre-arranged schedule







All factors must be measurable and justified by the job

Page 5 of 5

St Teresa’s Hospice

JOB DESCRIPTION
1.  JOB DETAILS

Job title:  Cook

Grade:  Hospice Band 3

Reports & is responsible to:  Catering Manager

Location:  The Woodlands

2.  JOB PURPOSE

The Cook will work as an integrated member of the Hospice Establishment Team to provide high quality meals to
guests, visitors and staff. Aspects of this work will include the preparation of meals from fresh ingredients, the
management of stock, and working to a cleaning checklist.

3.  ORGANISATIONAL CHART

Hospice Board of Trustees



Hospice Director  (Chief Executive)



Estates & Facilities Manager



Catering Manager (line manager)



Cook, Assistant Cooks and Catering Volunteers

4.  KEY RESULT AREAS

1.  To prepare and serve homemade nutritious

  Working with the Catering Manager to develop

meals to patients, families, staff and visitors.



menus for patients and the Bistro
Using fresh ingredients to prepare & serve main
meals / snacks as required for patients in the
Inpatient Unit, and removing/clearing dishes
liaising with staff about patients’ dietary
requirements and adapting to the patients’ needs
  making reasonable allowances for special dietary







requests
need to be flexible with late/special requests from
patients
Prepare & serve fresh food for customers in The
Woodlands Bistro

Page 1 of 4







Produce home baked products for sale within the
hospice and at external fundraising events
Support internal & external fundraising events with
catering needs
Responsibility for ordering of provisions for the
kitchen.

2.  To ensure kitchen is compliant with food

  maintaining accurate temperature records on a

safety legislation.

3.  To work with other Kitchen Team members to
assist in the development and preparation of
special occasion menus.

4.  General Responsibilities/other duties required






daily basis.
Ensure that the Hospice maintains its 5 Star ‘scores
on the doors’ Food Hygiene Rating
ensure food labelling systems are adhered to
responsibility for kitchen cleaning rota, including
cleaning of all surfaces, kitchen equipment and
mopping of kitchen floor.

  maintaining general hygiene to agreed written

protocols/standards.











Adhere to organisational policies and procedures
at all times
Comply with organisational standing orders,
standing financial instructions, policies, procedures
and guidelines
Take all reasonable steps to manage and promote
a safe and healthy working environment which is
free from discrimination
Comply with the organisational policy on
confidentiality, and the GDPR/Data Protection Act
2018 relating to information held manually or on
computerised systems
Respect the confidentiality and privacy of families
and staff at all times

  Maintain a constant awareness of health, welfare

and safety issues affecting colleagues, patients,
visitors and themselves, reporting any accidents or
fault in line with organisational policy
Fully participate in health and safety training
Participate in personal training, development,
appraisal, and attend all relevant training courses
as required
Be responsible for supervising volunteers working
in the catering area, including volunteers under 18
years of age where required
Flexibility with covering light housekeeping duties
may be required at times.








5.  MOST CHALLENGING PART OF THE JOB

Developing and preparing a menu of nutritious, high quality meals for guests, visitors and staff whilst always
maintaining excellent standards of hygiene and meeting any special dietary requirements.

6.  DBS / other checks required:

This post is deemed to require a Disclosure check – Standard Level, with the Disclosure and Barring Service. This is due
to the fact that the post has access to vulnerable adults. Further information on the Disclosure service is available from
http://www.homeoffice.gov.uk/agencies-public-bodies/dbs/

Page 2 of 4

This post may be deemed to require a Disclosure check – Enhanced Level, with the Disclosure and Barring Service. This
will depend on whether the postholder is in a supervisory position for volunteers under the age of 18. Further
information on the Disclosure service is available from http://www.homeoffice.gov.uk/agencies-public-bodies/dbs/

All employees of St Teresa’s Hospice are required to provide proof of their eligibility to work in the UK.

This job description is intended as a guide to the principle duties and responsibilities of the post. It must not be regarded
as precisely defining all duties and will be subject to amendment in the light of developing service needs and changes in
health policy.

Page 3 of 4

PERSON SPECIFICATION

All factors must be measurable and justified by the job

KNOWLEDGE AND QUALIFICATIONS
1.  Basic/Level 1 Food Hygiene Certificate

2.  Level 2 or higher qualification in catering or a relevant subject

3.

Intermediate/Level 2 or higher Food Hygiene Certificate

4.  Understanding of patient confidentiality

5.  Understanding the demands of Hospice care

6.  Knowledge of Health & Safety standards in a kitchen environment

EXPERIENCE

1.  Professional experience in a busy environment, preparing and
cooking meals from fresh ingredients; preferably in a catering
environment

2.  Experience of catering within healthcare setting

3.  Understanding of special dietary requirements

4.  Experience of working in a Hospice

5.  Experience of working with volunteers

SKILLS AND COMPETENCIES

(demonstrable abilities)

1.  Proven verbal communication skills with people at all levels, e.g.

management, volunteers, staff, service users & the general public
2.  Ability to Listen to instructions and  to information being passed on

by personnel or service users

PERSONAL QUALITIES AND MOTIVATION

1.  Flexible Attitude to work, able to change working pattern and/or

work additional hours on occasion to cover absence

2.  Enthusiasm to work in a kitchen environment, at both quiet and

busy times

3.  Team worker but capable of working under initiative to agreed

standards/ protocols

4.  Sensitive and Perceptive

Page 4 of 4

ESSENTIAL

DESIRABLE



































St Teresa’s Hospice

JOB DESCRIPTION
1.  JOB DETAILS

Job title:  Staff Nurse

Grade:  Hospice Band 5

Reports & is responsible to:

IPU Sisters/Charge Nurses, Clinical Services Manager and
Registered Manager

Location:  St Teresa’s Hospice In Patient Unit

2.  JOB PURPOSE

To provide high quality holistic nursing care to palliative patients within the in-patient unit and
create appropriate plans of care to enable and recognize individual wishes and preferences. To
develop and demonstrate a sound knowledge of palliative care and contribute to the future
development of this nurse-led unit through further expansion of specialist knowledge and skills as
required. To be willing to demonstrate own skills to new or junior members of staff and provide
mentorship and act as a role model at all times. To be active in the promotion of effective
communication between all disciplines involved in the welfare of the patients both within the
Hospice and with external agencies.

3.  ORGANISATIONAL CHART

Hospice Board of Trustees



Hospice Director  (Chief Executive)



Registered Manager (SMT Member)



Clinical Services Manager (line manager)

↓

IPU Sisters/Charge Nurses

↓

IPU Staff Nurses

↓

IPU Healthcare Assistants

Page 1 of 6

4.  KEY RESULT AREAS

Working Safely

•  Demonstrate proficiency in drug calculations.
•  Participate in reporting health and safety issues to the appropriate people and complete

health, safety and security records, within confidentiality restrictions and according to legal
and organizational requirements (GDPR).

•  Act as role model in promoting health, safety and security.
•  Monitor and rotate stocks of medication, maintain appropriate storage conditions and

report any discrepancies immediately to the appropriate person.

•  Have an understanding of responsibilities and accountability in relation to current European
and national legislation, national guidelines and local policies and protocols pertaining to
medication.

•  Promote the safety, well-being and interests of patients, staff, volunteers and visitors to the

clinical area.

•  Work in accordance with NMC Guidance, in particular The Code (of Professional Conduct).
•  Work within Hospice policy/SOP.
•  Be prepared to work autonomously within specified guidelines, following appropriate

training, e.g. Verification of Expected Death.

Patient Care, Assessment and Care Planning

•  Provide care which is holistic in nature encompassing the needs of both patients and carers

whilst ensuring that nursing procedures and protocols are correctly carried out.
•  Provide support to families and other individuals who are dealing with grief and

bereavement.

•  Maintain patient confidentiality at all times.
•  Act as the Named Nurse for patients within the team, coordinating the delivery of care from

admission to discharge or death.

•  Be responsible for initial and continual assessment of patients’ needs and the planning of
patient care, in conjunction with patients and carers and other members of the multi-
disciplinary team.

•  Be responsible for implementing and evaluating the plan of care to ensure it continues to

suit the individual until discharge or death.

•  Be responsible for the admission and discharge of patients liaising closely with members of

the Primary Health Care Team.

•  Ensure patients’ dietary requirements are assessed met appropriately.
•  Conduct holistic assessment using the OACC suite of measures.

Promoting Equality, Diversity and Independence

•  Work in a way that promotes equality and diversity.
•  Work in a way that promotes the views, preferences and independence of individuals.
•  Provide support that is consistent with individuals’ beliefs, culture and preferences.
•  Support individuals to identify and communicate their needs and priorities in terms of the

skills they need to manage their lives in the short and medium term.

Page 2 of 6

Team Working and Networking

•  From appointment, assist with the management of the unit, taking responsibility for the

health and safety of patients, and assisting with the coordination of unit duties as required.

•  Following training as appropriate to level of experience, undertake unsupervised

responsibility for the management of the unit, taking responsibility for patients, carers,
junior staff and health and safety issues together with the coordination of unit duties on the
majority of shifts.

•  Promote effective communication between all disciplines involved in the care of patients

following admission and in preparation for discharge.

•  Contribute to effective team working and efficient functioning of the inpatient unit and be

prepared to assist with staff appraisals for junior staff.

•  Have a flexible approach to working and be prepared to move across agency boundaries and

cover in other Hospice departments if required.

•  Be prepared to act as a resource to other healthcare professionals, sharing knowledge and

skills as appropriate.

•  Arrange multi-disciplinary team meetings, liaise with stakeholders and evaluate outcomes.
•  Provide advice to external agencies regarding palliative care procedures and medication

queries, as appropriate to level of experience and knowledge.

•  Be prepared to act as a link nurse for one or more specialist areas e.g. Health & Safety,

Infection Control, Wound Care etc.

•  Be prepared to contribute to the educational role of the hospice and provide support and

mentorship for students on placements and staff on orientation programmes.

Clinical Supervision and Professional Development

•  Demonstrate clinical ability ensuring all nursing practice is up to date and evidence based,

and ensuring competence at all times.

•  Due to the emotionally challenging area of work, be aware of the need to communicate

sensitively and provide support to patients and carers as well as to other members of staff,
whilst at the same time being aware of one’s own need for support.

•  Engage in clinical supervision/reflective practice and participate in own annual performance
review, identifying personal and professional objectives and ways in which these can be
achieved.

•  Keep up to date with current developments, maintain professional competence and identify

own training needs.

•  To maintain professional requirements for registration with the NMC and undertake

Revalidation as required with the production of an up to date portfolio.

•  For newly qualified staff – to take part in a preceptorship programme with a view to

completing preceptorship at St Teresa’s Hospice.

Page 3 of 6

5.  KEY WORKING RELATIONSHIPS

St Teresa’s Hospice
Macmillan Cancer Support
Darlington Borough Council
County Durham & Darlington Foundation Trust (CDDFT)
Local Communities
Service Users

6.  MOST CHALLENGING PART OF THE JOB

To ensure provision of high quality nursing care and support to palliative patients and their families
within the nurse-led Inpatient Unit, working autonomously and ensuring evidence based knowledge
and skills within a specialised area.

7.  DBS / other checks required:

This post is deemed to require a DBS check – Enhanced Level with a check of the adult barred list,
with the Disclosure and Barring Service. This is due to the fact that the post involves working with
children and/or vulnerable adults. Further information on the Disclosure service is available from
https://www.gov.uk/government/organisations/disclosure-and-barring-service

All employees of St Teresa’s Hospice are required to provide proof of their identity and eligibility to
work in the UK.

Employees will be required to complete compliance checks in line with our current policy, as
relevant to their role, such as providing evidence of professional registration, insurance and
qualifications, employment history and references, and health clearance.

This job description is intended as a guide to the principle duties and responsibilities of the post. It must not be regarded
as precisely defining all duties and will be subject to amendment in the light of developing service needs and changes in
health policy.

Page 4 of 6

PERSON SPECIFICATION

All factors must be measurable and justified by the job

KNOWLEDGE AND QUALIFICATIONS

1.  First level Registered Nurse (General/Adult Nursing) with

current NMC registration

2.  Understanding of the Hospice setting and ethos

3.  Evidence of teaching or mentorship in practice

4.  Palliative care qualification
For example:
•  An introduction to patients with cancer and long term

conditions at Diploma level

•  BSc (hons) Practice Innovation (Palliative and End of Life

Care)

5.  Non-medical Prescribing Qualification

6.  Willingness to undertake Nurse Prescribing qualification
and Palliative Care Qualification if not already held

7.  Knowledge and understanding of the palliative care agenda
including local and national guidelines and documents.

8.  Knowledge and/or experience of audit

EXPERIENCE

1.  Clear understanding of and experience of multidisciplinary

team working

2.  Post qualification experience working at NHS Agenda for

Change band 5 (or equivalent) or above

3.  Professional experience in the field of palliative care in any

setting, including as a student

4.  Experience of community nursing

5.  Experience of public engagement

6.  Experience of using SystmOne patient record database

Page 5 of 6

ESSENTIAL

DESIRABLE





























SKILLS AND COMPETENCIES

(Demonstrable abilities)

1.  Excellent communication and interpersonal skills

2.  Ability to work autonomously

3.  Good clinical skills, including:

•  Assessment  planning and evaluation of patient care
•  Understanding of symptom management
•  A good understanding of holistic care

4.  Negotiation skills

5.  Understands the role of volunteers and able to work

effectively with the volunteer team

6.  Basic level of IT literacy, with ability to learn new skills if

required

7.  Clinical skills in phlebotomy

8.  Clinical skills in IV cannulation and administration of

medicines

PERSONAL QUALITIES AND MOTIVATION

1.  Commitment to the vision, values and mission of the

Hospice

2.  Understanding of and commitment to equality, diversity,

inclusion, and equity

3.

Innovative team player

4.  Flexible approach to working

5.  Passion for delivering high quality patient care

6.  Strong interest in palliative care

7.  Passion for ethos of the hospice

8.  Committed to learning and undertaking ongoing CPD

9.  Able to travel for work using own transport (business use
insurance to be arranged by employee at their expense)

10. Full UK car driving license; able to drive Hospice vehicles

Page 6 of 6





































St Teresa’s Hospice

JOB DESCRIPTION
1.  JOB DETAILS

Job title:  Floating Shop Manager

Hospice Band:  2

Reports & is responsible to:  Retail Operations Manager

Location:  St Teresa’s Hospice Charity Shops

(The floating Shop Manager will be required to work at any St Teresa’s
Hospice shop across South Durham and North Yorkshire, as deployed)

2.  JOB PURPOSE

This is a key role within the Hospice retail operation, working across our network of charity shops providing cover
in the absence of the Shop Manager ensuring the smooth running of the shop and high level of customer
satisfaction, contributing towards income generation.

3.  ORGANISATIONAL CHART

Hospice Board of Trustees



Hospice Director (Chief Executive)



Retail Operations Manager (line manager)



Shop Managers (Inc Floating Shop Manager)



Assistant and Volunteer Managers, Sales Assistants

S  u  p  p  o  r  t  e  d         b  y       S  h  o  p    V  o  l  u  n  t  e  e  r  s

4.  KEY RESULT AREAS
1.  Maximising Income Generation:

Page 1 of 5

  to take operational responsibility for the successful

running of the designated shop as directed by the Retail
Operations Manager.

  to work in all shops to cover Shop Manager’ holidays and

days off as directed.

  to maximise income through the shop operation.

2.  Stock Control:

3.  Financial:

  to assist the shop managers in managing the day to day
running of the shop and act as Shop Manager in their
absence.

  work with the Retail Operations Manager to ensure that

supplies of donated goods are plentiful.

  ensure that people requesting collections (of donated
goods) are responded to quickly and courteously.
  ensure that surplus stock is disposed of profitably or re-

distributed in other shops.

  be responsible for ensuring that monies taken in the

shop are accurately recorded and banked on a day to day
basis.

4.  Motivation and Co-ordination of

  work with the shop staff team of volunteers to ensure

Volunteers:

they are an effective workforce.

  ensure that the volunteers are well-informed about the

hospice and its work.

  be the first line in any grievance and disciplinary

procedures involving shop volunteers.

  to take active steps to recruit and retain a reliable

volunteer team.

5.  Health & Safety at Work:

  ensure compliance with current health and safety

6.  Premises:

7.  The Hospice Staff Team

legislation.

  ensure that the building is well maintained and that
repairs are carried out swiftly, economically and
effectively (working with prior approval where
expenditure is necessary).

  ensure that the building is kept secure when unattended
  support the Facilities Manager in ensuring that the

building and contents insurances are adequate and up to
date.

  the Floating Shop Manager will be an integral part of the
wider hospice staff team and as such will be expected to
attend and participate fully in staff meetings and other
meetings as appropriate. The community fundraising
staff in particular will work closely with the Floating Shop
Manager to ensure a “one organisation” message where
fundraising is concerned.

8.  Additional Responsibilities:

  additional duties may be agreed with the Line Manager.

9.  Hours of Work:

  May include Saturday, Sunday and Bank Holiday working
on a seasonal basis to coincide with tourist times and
events

Page 2 of 5

5.  MOST CHALLENGING PART OF THE JOB

To ensure that the shops meet their fundraising and awareness-raising targets, and to ensure that the general
public and our volunteers have a positive experience when supporting the Hospice.

6.  DBS / other checks required:

This post is deemed to require a Disclosure check - Enhanced Level, with the Disclosure and Barring Service. This is due
to the fact that the post has access to children or vulnerable adults. Further information on the Disclosure service is
available from http://www.homeoffice.gov.uk/agencies-public-bodies/dbs/

All employees of St Teresa’s Hospice are required to provide proof of their eligibility to work in the UK.

Employees will be required to complete compliance checks in line with our current policy, as relevant to their role, such
as providing evidence of professional registration, insurance and qualifications, employment history and references, and
health clearance.

This job description is intended as a guide to the principle duties and responsibilities of the post. It must not be
regarded as precisely defining all duties and will be subject to amendment in the light of developing service needs and
changes in health policy.

Page 3 of 5

PERSON SPECIFICATION

All factors must be measurable and justified by the job

ESSENTIAL

DESIRABLE











KNOWLEDGE AND QUALIFICATIONS

1.  Level 1 or higher standard of literacy (equivalent to GCSE Grade G

or higher)

2.  Level 1 or higher standard of numeracy (equivalent to GCSE Grade G

or higher)

3.  PAT Testing qualification

EXPERIENCE

1.  Provable retail experience in a managerial capacity

(e.g. business owner, supervisor, team leader or shop manager)

2.  Provable professional retail experience

3.  Provable professional experience of front-line working with the

general public

4.  Provable charity retail experience

5.  Experience of using an electronic system to record Gift Aid details,

e.g. E-productive or similar

6.  Experience of working with volunteers/as a volunteer

SKILLS AND COMPETENCIES

(demonstrable abilities)

1.  Able to produce professional-standard shop window displays

2.  Able to accurately sort and estimate price of donated goods for sale

3.  Excellent verbal communication skills, with ability to liaise

effectively with all sectors of the workforce and general public

4.  Able to handle customer complaints with dignity

5.  Basic level of computer literacy, with ability to use email, word

processing and record keeping software





















Page 4 of 5

PERSONAL QUALITIES AND MOTIVATION
1.  Able to work with minimum supervision

2.  Available to work on Saturdays and preferably occasional Sundays

3.  Able to work with and motivate the volunteer workforce with tact

and diplomacy

4.  Ability and enthusiasm to work in a busy team

5.  Courteous and professional manner

6.  Able to travel for work on a day to day basis using own transport,

including transporting goods/equipment (business use insurance to
be arranged by worker at their expense)

7.  Professional appearance consistent with company guidelines















Page 5 of 5

St Teresa’s Hospice

JOB DESCRIPTION
1.  JOB DETAILS

Job title:  Fundraising Assistant

Grade:  2

Reports & is responsible to:  Head of Fundraising & Marketing

Location:  St Teresa’s Hospice IGT Team

2.  JOB PURPOSE

The role of the Fundraising Assistant is to work alongside our fundraising team in promoting and
delivering activities that raise funds for our hospice services. This role involves providing excellent
administrative assistance, coordinating events, maintaining donor relations, and supporting the
team’s efforts to ensure that everyone receives the best possible supporter care. The ideal
candidate will have a passion for our cause, excellent communication skills, and a strong attention
to detail.

3.  ORGANISATIONAL CHART

Hospice Board of Trustees



Chief Executive Officer



Head of Fundraising & Marketing (Head of Department/Line Manager)



Fundraising Assistant

4.  DIMENSIONS
The Department consists of:

8 people

Page 1 of 4

5.  RESULT AREAS

Administrative Tasks: Handle day-to-day administrative duties of a busy fundraising office such as
scheduling meetings, responding quickly and effectively to inquiries, and preparing event materials.

Event Coordination: Help organise and execute fundraising events, including logistics,
communication with participants, and venue coordination.

Donor Relations: Support the team in communicating with current and potential donors, sending
thank-you notes, and providing updates on the impact of their donations.

Campaign Assistance: Assist with the creation and distribution of promotional materials for
fundraising campaigns (newsletters, social media posts, etc.).

Database Management: Ensure that donor records are accurately updated and maintained.

Research: Assist in identifying potential donors, corporate sponsors, and grant opportunities.

Volunteer Coordination: Support in the recruitment and management of volunteers for fundraising
events and activities.

6.  KEY WORKING RELATIONSHIPS

7.  DBS / other checks required:

This post is deemed to require a Basic DBS check via the Disclosure and Barring Service. This is due
to the fact that the post has access to premises where we care for children and/or vulnerable
adults, and/or to confidential records/company finances/financial information. Further information
on the Basic Disclosure service is available from
https://www.gov.uk/government/publications/basic-checks

All employees of St Teresa’s Hospice are required to provide proof of their identity and eligibility to
work in the UK.

Employees will be required to complete compliance checks in line with our current policy, as
relevant to their role, such as providing evidence of professional registration, insurance and
qualifications, employment history and references, and health clearance.

This job description is intended as a guide to the principle duties and responsibilities of the post. It
must not be regarded as precisely defining all duties and will be subject to amendment in the light
of developing service needs and changes in health policy.

Page 2 of 4

PERSON SPECIFICATION

All factors must be measurable and justified by the job

ESSENTIAL

DESIRABLE

KNOWLEDGE AND QUALIFICATIONS

1.  Excellent administration skills and ability to manage

multiple tasks

2.  Able to positively engage with supporters in support of

their fundraising activities

3.  Proficient across Microsoft Office

EXPERIENCE

1.  Demonstrable experience of using general office systems,

working with financial data and procedures

2.  Excellent verbal and written communication skills

3.  Proven experience of delivering exceptional supporter care

and maintaining relationships

4.  Ability to problem solve

5.  Confident in using a CRM database (Raiser’s Edge)

SKILLS AND COMPETENCIES

(demonstrable abilities)

1.  Great team player and equally able to work on own

initiative

2.  Excellent attention to detail

3.  Positive and proactive attitude

PERSONAL QUALITIES AND MOTIVATION

1.  Commitment to the vision, values and mission of the

Hospice























Page 3 of 4



2.  Understanding of and commitment to equality, diversity,

inclusion, and equity

3.  Willingness to work occasional evenings or weekends as

required for fundraising events.





Page 4 of 4

St Teresa’s Hospice

JOB DESCRIPTION
1.  JOB DETAILS

Job title:  Bank Healthcare Assistant (St T’s Core Bank)

Grade:  Hospice Band 3

Reports & is responsible to:  Clinical Services Manager

Location:  St Teresa’s Hospice and Darlington & District Community

2.  JOB PURPOSE

To work as a member of the nursing and multi-disciplinary team delivering care and giving support
to patients with palliative care needs and their families, within patients’ own homes and in the
Hospice. Working in close collaboration with the District Nurses, GP’s, Marie Curie nurses,
Macmillan nurses, the Foundation Trust & other hospice services ensuring patient choice at the end
of life.

3.  ORGANISATIONAL CHART

Hospice Board of Trustees



Chief Executive Officer



Director of Clinical Services



Clinical Services Manager (Line Manager)



Bank Healthcare Assistants

Page 1 of 5

4.  DIMENSIONS

Healthcare Assistants work in the following key service teams:

  Community Hospice (Hospice at Home)


Inpatient Unit

5.  RESULT AREAS
  To work as part of a healthcare team, under the supervision of Senior Healthcare Assistants.
  To deliver safe clinical care to patients, reporting and/or documenting any changes in the

patient’s clinical condition.

  To assist patients in the performance of the activities of daily living.
  To work to the patient care plan and maintain appropriate care records in conjunction with

hospice procedures, the wider multidisciplinary team, the patient and their families.
  To support the overall physical and psychological wellbeing of the patient and carer.
  To contribute to the promotion of personal development through staff appraisal and

personal development plans.

  To maintain the highest professional standards and keep abreast of advances in all aspects

of palliative care.

  To be aware of and ensure adherence to statutory acts and best practice e.g. Health & Safety

at Work, Moving & Handling etc.

  To participate in Clinical Supervision and reflective practice sessions.
  To uphold ethical and professional standards and not behave in a manner that is likely to

bring the charity into disrepute.

  To work in close collaboration with core service providers (district nurses, GP’s etc.) to

ensure effective day-to-day operational management.

  To undertake delegated clinical tasks and procedures safely and efficiently.
  Based on the Hospice at Home team within Community Hospice, to work across all Hospice

services as required, including Community and Inpatient teams.

6.  MOST CHALLENGING PART OF THE JOB

To work with all providers of palliative care services, and users of these services and through
effective partnership and engagement provide skilled nursing care, treatment, advice and support
to palliative care patients and their carers.

Page 2 of 5

7.  DBS / other checks required:

This post is deemed to require a DBS check – Enhanced Level with a check of the adult barred list,
with the Disclosure and Barring Service. This is due to the fact that the post involves working with
vulnerable adults. Further information on the Disclosure service is available from
https://www.gov.uk/government/organisations/disclosure-and-barring-service

All employees of St Teresa’s Hospice are required to provide proof of their identity and eligibility to
work in the UK.

Employees will be required to complete compliance checks in line with our current policy, as
relevant to their role, such as providing evidence of professional registration, insurance and
qualifications, employment history and references, and health clearance.

This job description is intended as a guide to the principle duties and responsibilities of the post. It
must not be regarded as precisely defining all duties and will be subject to amendment in the light
of developing service needs and changes in health policy.

PERSON SPECIFICATION
All factors must be measurable and justified by the job

ESSENTIAL

DESIRABLE

KNOWLEDGE AND QUALIFICATIONS

1.  Level 1 or higher standard of literacy (equivalent to GCSE

grade G/1 or higher)

2.  Level 1 or higher standard of numeracy (equivalent to GCSE

grade G/1 or higher)

3.  NVQ/QCF Level 3 qualification in Health & Social Care or

equivalent qualification or experience

4.  Prepared to undertake a relevant NVQ if not yet achieved

5.  Knowledge of care giving

EXPERIENCE

1.  Experience of working in a Healthcare setting, providing

personal and/or clinical care

2.  Experience of delivering Palliative Care















Page 3 of 5

3.  Experience of working as part of a team

4.  Experience of working in the community setting





SKILLS AND COMPETENCIES

(demonstrable abilities)

1.  Good communication skills

2.  Good understanding of the needs of palliative care patients

& their families

3.  Ability to work as part of a team

4.  Ability to prioritise a patient’s care needs

5.  Ability to work without direct supervision in a patient’s

home

6.  Basic level of IT literacy, with ability to learn new computer

skills

PERSONAL QUALITIES AND MOTIVATION

1.  Commitment to the vision, values and mission of the

Hospice

2.  Understanding of and commitment to equality, diversity,

inclusion, and equity

3.  Demonstrates enthusiasm for the role with proactive

approach to work

4.  Ability to deal effectively with stress

5.  Excellent interpersonal skills with ability to empathise

6.  Flexible approach to working patterns

7.  Willingness to undertake work during the day and/or

evening shifts on Community Hospice and/or long day and
night shifts on IPU, during the week and at weekends and
ideally to work across all hospices services as required

8.  Motivated to learn and committed to continuing

professional development

9.  Able to drive for work with full UK driving licence, and

accepted by our insurers to drive Hospice vehicles under
our driving insurance policy at a cost which is reasonable to

Page 4 of 5































the Hospice; NB this is subject to individual underwriting
for employees under 21 years of age

10. Able to travel for work using own transport (in the event



that the company vehicle is unavailable), including carrying
a passenger and equipment (business use insurance to be
arranged by worker at their expense)

Page 5 of 5

St Teresa’s Hospice

JOB DESCRIPTION
1.  JOB DETAILS

Job title:  Head Chef

Grade:  Hospice Band 5

Reports & is responsible to:  Estates & Facilities Manager

Location:  St Teresa’s Hospice

2.  JOB PURPOSE

To manage all Catering and Housekeeping functions at St Teresa’s Hospice, ensuring high standards
of food hygiene, nutrition, and cleanliness are adhered to throughout the services, and that all
supplies are efficiently procured and tracked.

3.  ORGANISATIONAL CHART

Hospice Board of Trustees



Chief Executive Officer



Estates & Facilities Manager (Head of Department/Line Manager)



Head Chef



Cooks and Assistant Cooks

Housekeeping Team Leader

Volunteers



Housekeeping Team

4.  DIMENSIONS
The Department consists of:

Head Chef, 1 Cook, 2 Assistant Cooks, 1
Housekeeping Team Leader, 3 Housekeepers, and
a team of volunteers

The Department works with:

All hospice patients and many visitors

Page 1 of 5

5.  RESULT AREAS                                              Measures
  To ensure that appropriate 5-star
standard nutrition is provided to
patients, and that the nutritional needs
of all patients are met including special
diets and therapeutic dietary
requirements.

Inspections

  Reports from CQC inspections
  Reports from Environmental Health

  Feedback from patients and clinical staff

  This post will include hands-on work in
the kitchen as the Hospice’s chef.

  To ensure excellent provision of
housekeeping services, including
cleaning, and compliance with infection
control standards.

  Certificates of compliance
  Reports from CQC inspections
  Reports from Environmental Health

Inspections

  Reports from Infection Control Audits
  Adherence to relevant Hospice P&P.

  To line manage all catering staff,
including training and supervising
volunteers, and to effectively manage the
Housekeeping department, delegating to
the Housekeeping Team Leader where
appropriate.

  Ensure hospice HR policies are up to date

and adhered to

  Ensure any issues are resolved or

escalated as appropriate

  Ensure good guides and checklists are

available for all functions

  To co-ordinate the activity of the

Catering and Housekeeping teams,
ensuring efficient use of resources via a
rota system; arranging additional cover
for planned and unplanned leave as
required and working flexibly to ensure
cover as needed.

  Efficient rostering
  Adequately covered, reliable service
  Flexible working system; prepared to
cover within the Catering team as
necessary

  To ensure procurement of catering and
cleaning supplies is cost-effective and
efficient, and that stock is checked and
appropriately/securely stored.
  To hold the budget for catering and

  Finance reports will evidence effective

control.

  Stock-taking systems will evidence

rotation.

  Adequate stocking levels will be securely

housekeeping services.

maintained.

  New suppliers/sources will be explored

as relevant.

Page 2 of 5

  To manage the organisation’s hospitality

activities, including:

o  Meeting & Event Catering at the
Hospice and at our fundraising
and awareness events
o  Running and developing our

bistro cafeteria business at the
Hospice for staff, visitors and the
general public

  Developing other income streams related
to catering as agreed with management.

  An efficient and cost-effective system for
meeting catering, with a charging system
for external organisations.

  Professional standard catering provided

for meetings and events.

  An attractive bistro area for day-to-day
refreshments, which provides a good
facility for visitors and staff and an
additional income stream for the
Hospice.

  Opportunities for catering-related
income streams identified and
developed.

6.  MOST CHALLENGING PART OF THE JOB

To ensure that both catering and housekeeping functions are well-staffed at all times and operating
within regulations/best practice guidelines and budgetary constraints, to achieve the best possible
standards for the benefit of hospice patients.

7.  DBS / other checks required:

This post IS deemed to require a DBS check –Standard Level, with the Disclosure and Barring
Service. This is due to the fact that the post involves working with children and/or vulnerable adults.
Further information on the Disclosure service is available from
https://www.gov.uk/government/organisations/disclosure-and-barring-service

All employees of St Teresa’s Hospice are required to provide proof of their identity and eligibility to
work in the UK.

Employees will be required to complete compliance checks in line with our current policy, as
relevant to their role, such as providing evidence of professional registration, insurance and
qualifications, employment history and references, and health clearance.

This job description is intended as a guide to the principle duties and responsibilities of the post. It
must not be regarded as precisely defining all duties and will be subject to amendment in the light
of developing service needs and changes in health policy.

Page 3 of 5

PERSON SPECIFICATION
All factors must be measurable and justified by the job

ESSENTIAL

DESIRABLE

KNOWLEDGE AND QUALIFICATIONS

1.  Relevant Catering qualification at Level 3 or above (or
equivalent knowledge and professional experience)

2.  Intermediate Food Hygiene Certificate

3.  Advanced Food Hygiene Certificate

4.  Knowledge of cleaning standards and procedures

EXPERIENCE

1.  Experience of leading a team

2.  Experience of devising and using schedules and checklists

to maintain standards

3.  Experience of menu setting and planning using a rotational

system

4.  Experience of catering for special diets and therapeutic

diets

5.  Experience of hospitality/event catering

6.  Experience of in a leadership/management role within a

commercial catering business

7.  Experience of working with volunteers

8.  Experience of working in a care environment

9.  Some involvement with budget control for a

service/department

SKILLS AND COMPETENCIES

(demonstrable abilities)

1.  Able to produce professional quality food from fresh
ingredients, including meals and refreshments

Page 4 of 5





























2.  Good level of computer literacy - able to use Microsoft

Office package (particularly Word, Excel and Outlook) and
internet browser

3.  Excellent organisation and record keeping skills

4.  Excellent communication skills

5.  Excellent interpersonal skills

PERSONAL QUALITIES AND MOTIVATION
1.  Able to work with minimum supervision

2.  Able to work with a variety of people, both skilled and

unskilled

3.  Able to work flexibly as required for cover and special
events (including some evening and weekend work)

4.  Able to travel for work on a day to day basis using own

transport for hospice activities (business use insurance to
be arranged by worker at their expense)

















Page 5 of 5

St Teresa’s Hospice

JOB DESCRIPTION
1.  JOB DETAILS

Job title:  Head of Fundraising and Marketing

Grade:  Hospice Band 7

Reports & is responsible to:  Chief Executive

Location:  St Teresa’s Hospice

2.  JOB PURPOSE

The Head of Fundraising and Marketing is part of the Hospice’s leadership team, reporting directly
to the Chief Executive.  This post is responsible for the effective management and operation of the
following functions and for leading the team to achieve financial targets:

Individual giving (including cash appeals, regular giving, in memoriam giving and legacies)

•
•  Corporate partnerships
•  Events and community fundraising
•  Trusts and grants
•  Marketing and communications

3.  ORGANISATIONAL CHART

Hospice Board of Trustees



Chief Executive



Head of Fundraising and Marketing (Head of Department)



Fundraising and Marketing Team

4.  DIMENSIONS

The Income Generation Team incorporates marketing, fundraising, events, communications, trust
and grant applications and fundraising/supporter data management.  This is supported by a large
team of volunteers.

Page 1 of 6

5.  RESULT AREAS

Leadership

•  Provide inspirational leadership to the income generation team, ensuring motivation and
support to achieve individual targets and maximise income generation opportunities.
•  Lead and develop income generation and marketing strategies which are aligned with the

hospice three-year strategic plan to optimise income in the short term and build foundations
for future growth.

•  Contribute to the overall strategy and performance of the Hospice as a member of the

leadership team.

•  Deliver agreed income and engagement targets contributing to the overall performance of the

Hospice.

•  As a member of the Hospice’s Income Generation Sub Committee (IGC), lead on the

management of all governance and compliance matters relating to income generation,
ensuring dissemination to all appropriate members of the organisation.

Management

•  Provide line management support to direct reports, identifying clear individual objectives,
ensuring mechanisms for regular feedback are in place and supporting the professional
development of the team.

•  Prepare and present timely reports, information and advice on all relevant income

generation matters to the Chief Executive, IGC and the Board of Trustees as required.
•  Work with the income generation and finance team to plan, establish and monitor budgets,

ensuring appropriate resources are in place to achieve income targets.

•  Be responsible as departmental budget holder for the fundraising and marketing team.
•  Continuously evaluate and improve income generation practices and processes, including
maximising the effectiveness of the customer relationship management system (Raiser’s
Edge at time of writing).

•  Working with the HR Team leading on recruitment, retention and management of

fundraising volunteers.

General duties

•  Ensure that the return on investment across their remit is maximised.
•  Ensure that effective relationships are built and maintained with donors and funders.
•  Ensure that risks are identified and managed across the various income generation streams.
•  Maintain membership of appropriate professional bodies such as the Institute of Fundraising
(IoF) and keep up to date with current trends and changes in charity law and fundraising
practice.

•  Advise and support the Chief Executive and Board of Trustees on all fundraising and

marketing matters.

Page 2 of 6

•  Advise the Chief Executive and Board of Trustees of necessary legislative, policy or

operational changes in relation to income generation, ensuring effective implementation
strategies are in place to maintain compliance.

•  Ensure that the work of the fundraising and marketing functions is compliant with the

highest professional and ethical standards, best practice and all relevant codes of practice
and legislation, e.g. the Charity Commission, Fundraising Regulator, Health and Safety, Data
Protection, Gift Aid, Gambling Commission and local councils.

•  Work closely with the Chief Executive on any reputational issues, ensuring they are managed

appropriately.

•  To act as an ambassador of the Hospice by living and promoting our values.
•  Contribute to maintaining a high positive profile and reputation for the Hospice and be a

guardian of our brand.

6.  KEY WORKING RELATIONSHIPS
•  Directly accountable to the Chief Executive.
•  Responsible as line manage for the fundraising and marketing teams.
•  Must maintain good working relationships with all Hospice staff and volunteers.
•  Expected to present a professional profile and raise awareness of all the Hospice’s services

with many different sectors of the community (business/private).

7.  DBS / other checks required:

This post is deemed to require a Basic DBS check via the Disclosure and Barring Service. This is due
to the fact that the post has access to premises where we care for children and vulnerable adults,
and to confidential records/company finances/financial information. Further information on the
Basic Disclosure service is available from https://www.gov.uk/government/publications/basic-
checks

All employees of St Teresa’s Hospice are required to provide proof of their identity and eligibility to
work in the UK.

Employees will be required to complete compliance checks in line with our current policy, as
relevant to their role, such as providing evidence of professional registration, insurance and
qualifications, employment history and references, and health clearance.

This job description is intended as a guide to the principle duties and responsibilities of the post. It
must not be regarded as precisely defining all duties and will be subject to amendment in the light
of developing service needs and changes in health policy.

Page 3 of 6

PERSON SPECIFICATION

All factors must be measurable and justified by the job

ESSENTIAL

DESIRABLE



KNOWLEDGE AND QUALIFICATIONS

1.  Relevant professional qualifications at Level 6 or above or

equivalent experience

2.  Management qualification, or willing to work towards this

3.  Chartered Institute of Fundraising member accredited

4.  Knowledge of relevant fundraising regulations and best

practice

5.  Up to date advanced knowledge of charitable income

generation methods to emotionally engage with audiences
across a range of fundraising channels

6.  Knowledge of effective marketing techniques and emerging

digital trends

7.  Knowledge of the local demographic and sector, including

opportunities, risks, challenges and practices

EXPERIENCE

1.  Experience of leadership at a senior level, with experience

of managing relationships with key stakeholders,
colleagues and trustees to deliver income generation and
marketing objectives

2.  Experience of leading, managing and motivating a team,

including experience of change management

3.  Experience of developing and implementing income

generation practices and policy

4.  Experience of budget management and target setting





















5.  Experience of strategic marketing across a multi-discipline



organisation

Page 4 of 6

6.  Experience of working with multi-platform social media

7.  Experience of campaigning in a political landscape





SKILLS AND COMPETENCIES

(demonstrable abilities)

1.  Ability to assess, develop and implement effective
strategies to achieve significant income activity

2.  Proven ability to work and think strategically, creatively

and innovatively with a strong sense of accountability and
ownership

3.  Ability to forecast, set and control budgets

4.  Good project management skills with the ability to oversee
multiple projects as well as established work streams

5.  Strong written, verbal and presentation communication
skills with the ability to build relationships with and
influence a wide range of stakeholders at all levels

6.  Ability to write accurate and engaging copy, targeted for

different audiences

7.  Excellent planning, coordination and prioritisation skills

8.  Strong IT skills, including experience of using a CRM system

(preferably Raiser’s Edge)

PERSONAL QUALITIES AND MOTIVATION

1.  Commitment to the vision, values and mission of the

Hospice

2.  Understanding of and commitment to equality, diversity,

inclusion, and equity

3.  Receptive to change and able to act positively as a change

agent

4.  Motivational leadership style with the ability to lead,
manage, coach and develop individuals and teams

5.  Enthusiasm, conscientiousness and resilience – ability to

deliver a high standard of work under pressure

Page 5 of 6



























6.  Integrity and credibility that commands the confidence and

respect of others

7.  Commitment to self-development and own learning

8.  A willingness to work flexibly outside of normal working

hours, as required, including evening and weekend working

9.  Able to travel for work on a regular basis using own
transport, including carrying goods and equipment
(business use insurance to be arranged by worker at their
expense)

10. Able to drive Hospice vehicles for work with full UK driving

licence

11. Accepted by our insurers under our driving insurance policy
at a cost which is reasonable to the Hospice; NB this is
subject to individual underwriting for employees under 21
years of age













Page 6 of 6

Head of Fundraising & Marketing

Job Summary
St Teresa’s Hospice, Darlington is seeking a Head of Fundraising & Marketing
to lead our Income Generation Team.

We are looking for a driven and passionate individual to be responsible for the effective leadership and management
of our fundraising and marketing functions.

If you are a motivational leader looking to join an effective team that makes a real difference, then this could be the
perfect opportunity for you.

Location: St Teresa’s Hospice, The Woodlands, Woodland Road, Darlington, DL3 7UA

Hours: We are ideally seeking a full-time candidate for 37.5 hours per week; usual working pattern Monday to
Friday, 9am to 5pm.

We are open to considering part-time applications for a minimum of 22.5 hours per week over 3 days.

You will need to flexibly outside of normal working hours on occasion, as required to facilitate and attend events,
including evening and weekend working.

St Teresa’s Hospice Band 7: Starting salary £40,879 per annum (pro-rata for part-time candidates).

Salary range for role, subject to ongoing professional development: £40,879 - £51,650 per annum, pro rata.

Important application info:
Successful applicants are required to provide a basic disclosure. Disclosure expense will be met by St Teresa’s
Hospice. All posts are subject to a six-month probationary period.

The closing date for this job is: 11 January 2026 or as soon as sufficient applications have been received. Please apply
as soon as possible to be considered for this role.

Please be aware that we do not have a sponsor license, and are therefore only able to appoint candidates who are
eligible to work in the UK.

Main duties of the job:
We are a forward thinking, inclusive registered Charity with Inpatient, Outpatient and Hospice at Home services,
providing care and support to palliative patients and their families in their own homes and at St Teresa’s Hospice.

The Head of Fundraising and Marketing is part of the Hospice’s leadership team, reporting directly to the Chief
Executive.  This post is responsible for the effective management and operation of the following functions and for
leading the team to achieve financial targets:

Individual giving (including cash appeals, regular giving, in memoriam giving and legacies)


  Corporate partnerships
  Events and community fundraising
  Trusts and grants
  Marketing and communications

Essential and desirable qualifications, skills and experience include:

  Relevant professional qualifications at Level 6 or above or equivalent experience

  Knowledge of charitable income generation methods and marketing techniques, relevant fundraising

regulations and best practice

  Experience of team leadership at a senior level, with experience of delivering income generation and

marketing objectives

  Able to travel for work using own transport, and to drive Hospice vehicles

For further details, please see the job description and person specification which is available from our website at
https://darlingtonhospice.org.uk/work-with-us/

About Us:
Join an organisation where we all work together for a shared charitable goal, based in beautiful grounds, with a
community feel and an inclusive culture.

Benefits of working for St T's include:

  Training and development opportunities
  Flexible working schemes
  Generous company annual leave, sick pay, and maternity/paternity/adoption pay entitlements
  Continuation of existing NHS pension scheme at Band 5+, and other pension schemes available
  Opportunities to attend and participate in fun and exciting fundraising and awareness events
  Workforce events, including long service awards
  Employee Assistance Programme including free counselling/CBT
  Discounted complementary therapies including acupuncture & massage
  Onsite Bistro
  Free eye tests for computer users
  Hospice-based staff are eligible for free annual flu jabs
  Free will-writing service via Octopus Legacy
  Discounted local leisure centre membership and eligibility for Blue Light discount card

Please contact HR for further details.

St Teresa’s Hospice complies with GDPR during the recruitment and selection process. For information on how we
process your data, please see the NHS Jobs Privacy Notice and St Teresa’s Hospice Recruitment Privacy Notice.

St Teresa’s Hospice is a Disability Confident Employer. We are committed to employing and retaining disabled
people, and we encourage applications from all sectors of the community.

To apply:
You can download the application form at: https://darlingtonhospice.org.uk/work-with-us/

Please submit your completed application form via post or by hand to HR Dept, St Teresa’s Hospice, The
Woodlands, Woodland Road, Darlington, DL3 7UA, or by email to hr@darlingtonhospice.org.uk

For more information about the role, please contact the HR Office on 01325 254321.

Our Values:
Our values are our core beliefs. They explain who we are, what we believe in and what we stand for.