Wiltshire and Bath Air Ambulance Charity

Events and
logistics
assistant

Recruitment Pack

Join our lifesaving team

RECRUITMENT PACK | EVENTS AND LOGISTICS ASSISTANTWelcome

It is my pleasure to extend a warm
welcome to you as you consider
joining our Wiltshire and Bath Air
Ambulance Charity family.

The team who work with us here at
the Charity are our most important
asset.

Upon joining us, you will become
part of a dynamic, fast-growing
organisation which is committed to
being a safe and effective clinical
care provider.

People are at the centre of
everything we do; we aspire to be
values driven and work together in
an open and honest culture.

We believe every employee plays a
part in saving lives, no matter what
their role in the organisation. We are
one team with one goal.

We treat everyone with dignity, value
their contributions and help one
another succeed.

We very much consider ourselves a
family, and we hope that anyone
who chooses to join us will feel as
privileged as we do to work for such
an amazing Charity.

We have plans in place for a very
exciting future and we would love
you to join us on our journey!

Barbara

Barbara Gray
Chief Executive Designate

RECRUITMENT PACK | EVENTS AND LOGISTICS ASSISTANTOur journey starts with our
mission statement, to
provide rapid pre-hospital
critical care and save lives.

OUR VISION

To be a dynamic, innovative and highly
effective charity that continually
develops to best fulfil our mission.

To provide the highest quality clinical
care in the most timely manner.

To fundraise with passion, confidence,
ambition and drive.

To facilitate high quality lifesaving
education.

OUR VALUES

If we all share these values,
we can go above and beyond.

High quality

We pride ourselves on providing high
quality clinical care.

Just culture

We believe and operate in
a just culture.

Individuality

We value all our people equally and
respect their individuality.

One team

We perform many different roles, but
we are one team with one mission.

Empowerment

We empower our people to perform
their role to the best of their ability.

Humanity

We lead with integrity and empathy.

Development

We invest in our people’s
development.

Expression

Openness

We support people to express their
opinions freely and with confidence.

We are forward thinking, positive
and open-minded.

OUR IMPACT

STUART FROM WESTBURY'S STORY

"They saved my life."

But it's not just my life they saved. It meant I could get
married and we have our two beautiful daughters.

After collapsing at home in Westbury, they flew me to
Southmead Hospital within 11 minutes. If we’d gone by road it
would have taken over an hour to get there and it’s unlikely
I’d be telling you this story now.

WESTEK, MELKSHAM

“Choosing Wiltshire and Bath Air Ambulance
Charity as our Charity of the Year has provided a
focus for our fundraising and community work.
Besides making a difference to such a vital local
Charity, our fundraising activities are great for
fostering teamwork and having fun.”

Wendy Dorkin, Westek - HR Manager

IAN BEST - VOLUNTEER

“For anyone who is considering volunteering,
don’t just think about it, get on and do it! What
else could you do that will give you so much fun,
take you places you may not go to otherwise and
do your bit to keep the critical service flying,
all at the same time?”

Ian Best, Volunteer since 2013

JOB DESCRIPTION
POST:

Events and logistics assistant

BASED:

At our state-of-the art airbase in Outmarsh, Semington, BA14 6JX,
with extensive travel to events across Wiltshire and Bath.

REPORTS TO:

Community team leader
Alongside key relationships with: Income generation team,
finance team, communications and supporter engagement
team and volunteers.

SALARY:

HOURS:

£25,000 per annum (pro-rated £12,000)

18 hours per week minimum, predominantly worked
between Friday and Monday.

SUMMARY:

We are Wiltshire and Bath Air Ambulance
Charity. We provide critical medical care by
land and air, across our communities.

We’re here when you need us most, but in the
nicest possible way, we hope you won’t.

As well as planning our own events, we are
fortunate to be supported by a wide range of
wonderful individuals and community groups
throughout Wiltshire and Bath who plan their own
events in aid of our Charity.

This role is pivotal in ensuring we can support and
resource such events in the most appropriate way.

Based at our airbase in Semington and working
within the community fundraising team, you
will ensure all events are resourced with the
appropriate equipment including gazebos,
collection buckets/tins, marketing materials
and Charity merchandise.

You will support the distribution of resources to
our volunteers and assist them with setting up,
packing down and attending events as required,
being their primary point of contact for the
duration of those events.

RECRUITMENT PACK | EVENTS AND LOGISTICS ASSISTANTYou will also be responsible for ensuring
that Charity resources are properly
maintained and returned to the airbase,
replenishing supplies as needed.

Working within the wider team, you will
help distribute stocks of Christmas cards
and marketing materials as required to
outlets throughout Wiltshire and Bath.

You will also support our fundraising team
in the delivery of successful events at the
airbase and throughout our area.

This role requires heavy lifting and is
physically demanding. Manual handling
training will be given.

A full clean driving license is essential
as you will be required to deliver event
equipment as required within Wiltshire
and Bath, using the Charity branded
vehicles.

During busy periods ad hoc additional
hours will be required, so a degree of
flexibility is essential.

RECRUITMENT PACK | EVENTS AND LOGISTICS ASSISTANTRESPONSIBILITIES:

Event and Inventory Management

•  Distributing resources to our volunteers

•  Assisting with the setting up and packing

down of events

•  Attending events as required

•  Acting as the primary point of contact for volunteers

while they are attending events

•  Keeping a tidy and organised stock room at all times

•  Ensuring that all equipment is in good condition before
going out to events. Carry out inspection of goods
returned from events, checking for damage, quantity
and quality of items returned back from events

•  Distributing and collecting Christmas cards and

marketing materials throughout our area

•  Supporting the wider team in the delivery of events at

the airbase and throughout our area

•  Loading collections and unloading deliveries

•  Using a PC to check emails, utilise our volunteer

digital platform, etc

Driving and Transportation

•  To drive the events van in a safe and responsible
manner to deliver ‘shop in the box’ to events and
volunteers as required and needed

•  Travel to meetings and training sessions at our airbase

in Semington as required

RECRUITMENT PACK | EVENTS AND LOGISTICS ASSISTANTRESPONSIBILITIES:

Administration, Support and Training

•  Maintaining excellent customer service at all times with

volunteers, supporters and members of the public

•  Be aware of security procedures and that all policies

are correctly followed at all times

•  Comply with relevant Health and Safety policies and

instructions

•  Ensure manual handling guidelines are followed

•  Flexibility to work additional hours when required by

the Charity, including evenings/weekends

•  Participate in training, development and

appraisal meetings

•  Keep abreast of our fundraising activities

and practices

•  Build and develop positive internal and external

relationships to ensure maximum income
for the Charity

•  Correctly direct relevant outside enquiries to the

Charity office when appropriate

•  To fulfil agreed additional duties as are

deemed necessary

RECRUITMENT PACK | EVENTS AND LOGISTICS ASSISTANTPERSON SPECIFICATION

Essential knowledge, skills and experience:

•  Computer literacy

•  Ability to follow instructions and organise workload

•  Highly organised, with an eye for detail and accuracy

•  Good literacy and numeracy skills

•  A fast learner

•  Ability to lift and load events equipment and stock

•  Full, clean driving license

•  Experience of working well with others

•  A team player

•  Friendly, personable and able to build rapport with

a wide range of people

•  Focused, committed and reliable

•  Trustworthy and honest

•  Resilient and able to work under pressure in

a busy environment

•  Positive and flexible attitude to work

Desirable knowledge, skills and experience:

•  Good general education to GCSE level or equivalent

•  Customer services experience

•  Awareness of the work of Wiltshire and Bath
Air Ambulance and a passion for our cause

RECRUITMENT PACK | EVENTS AND LOGISTICS ASSISTANTBENEFITS:

BASE:

TRAVEL:

We offer a generous package including 25 days annual
leave (pro-rata) and your birthday off, Health Cash
Plan, Group Life Assurance (3 x salary, conditional upon
still being employed by the Charity), Blue Light Card
discounts, up to 6% employer pension contributions,
free parking, and access to electric vehicle charging
at our airbase.

At our state-of-the-art airbase in Outmarsh, Semington,
BA14 6JX, with extensive travel to events across
Wiltshire and Bath.

Being able to drive and having use of your own car is ideal
given the location of the airbase and requirements of the
role. HMRC mileage allowance will be paid when travelling
on work-related business.

FACILITIES:

You will be supplied with equipment relevant to your role.

This job description is subject to review and alteration in light of future change or
developments.

HOW TO APPLY

To apply please send us a copy of your CV and a covering letter of no more
than two pages to: kellie.chandler@wbairambulance.org.uk.

Your cover letter should demonstrate why you are interested in applying for
the role and what skills, experience and qualities you will bring.

For further information about the role please contact:
Sam.Conway@wbairambulance.org.uk.

For further information about our Charity, please visit our website
wiltshirebathairambulance.org.uk/careers.

CLOSING DATE
Midnight Wednesday 14 January 2026, with interviews taking place
at our airbase on Thursday 22 January 2026.

RECRUITMENT PACK | EVENTS AND LOGISTICS ASSISTANT