Closing date: 10:00 on Monday 16 February 2026
Interview date: Wednesday 25 February 2026
Start date: Monday 23 March 2026
End date: Monday 31 August 2026
Location: Office based, central Edinburgh
The idea at the heart of the Edinburgh Festival Fringe is simple: anyone with a desire to perform and a venue willing to host them is welcome. No individual or committee determines who can or cannot perform at the Fringe.
It all began in 1947 with eight companies – six of them from Scotland – taking a risk, turning up uninvited and performing on the ‘fringe’ of the inaugural Edinburgh International Festival. Over 75 years later, the Fringe has grown to become one of the greatest platforms for creative freedom in the world, second only to the Olympics in terms of global ticketed events.
The Edinburgh Festival Fringe Society was founded by artists to nurture and uphold the Fringe's values of inclusivity, experimentation and imagination. We exist to support, advise and encourage everyone who wants to participate in the Fringe, provide information and assistance to audiences, and celebrate the Fringe and what it stands for all over the world.
We are seeking to appoint an experienced individual to the position of Media and Marketing Artist Advisor (reporting to the Artist Development Manager). Leading up to and during the Fringe, the Artist Development team provide professional development advice to artists to help them make the most of their time at the Fringe. The Fringe Society also has a media centre for journalists, helping the press to find what they are looking for without recommending or making value judgements about specific shows. The Media and Marketing Artist Advisor role sits within the Artist Development team, advising artists on potential marketing activity and media engagement, while working closely with the Media Office to stay up to date with Fringe news stories and media outlets who are in town.
Role and responsibilities
The successful candidate will perform a wide range of duties, including but not limited to:
- acting as a first point of contact with Fringe artists and participants for all their marketing, media and audience engagement queries
- advising artists on marketing activity to promote their show, including social media, print and flyer distribution and managing a marketing timeline
- providing bespoke one-to-one advice to Fringe artists on how to promote their show and engage with media, such as how to contact the press, writing and distributing a press release, and how to engage the right audience for their work
- providing structured feedback to artists on the content and structure of their press releases, and working closely with the Artist Development team to develop guides and resources to help participants
- working closely with the Media and Artists Services teams to stay up to date on various opportunities happening in and around the Fringe
- signposting artists to a range of online and in-person information sessions in the run up to and during the Fringe, as well as participating in panels for these sessions
- supporting artists with queries such as how to boost ticket sales, how to approach media and how to find and communicate effectively with their audience
- supporting the wider Artist Services and Media teams with the set-up and running of events such as the Made in Scotland press launch, Meet the Media, the Fringe programme launch and the Welcome Address
- support the Media Office by working with the wider team to upload reviews to edfringe.com
- support the Media Office with further adhoc requests.
Person specification
Essential
- Knowledge and experience of a range of marketing techniques, including festival marketing, digital and social media marketing and building an audience.
- A clear understanding of the work of the Fringe Society and the ability to give objective, fair and consistent information and advice.
- Experience of working in a marketing, PR or media environment – either in-house or agency.
- Experience of working with media, particularly writing and distributing press releases, and pitching to the press.
- Experience of working in a busy, fast-paced environment where you must prioritise your workload, work independently and as part of a team, and creatively problem-solve.
- Strong verbal and written communication skills, and excellent administrative skills.
- Customer-facing experience with an ability to listen to individual enquiries, empathise with their situation and confidently give advice and solutions.
- Excellent organisational skills, including diary management.
Desirable
- A background and understanding of theatre, comedy, music or other forms of art or entertainment.
- Knowledge of the Fringe media landscape.
- Experience of working at or participating in an arts festival, or working in the arts and entertainment sector.
Rate of pay and hours of work
The rate of pay for this post is £14.15 per hour.
Normal working hours 35 hours a week, worked from 10:00 to 18:00, Monday to Friday with a one-hour unpaid lunch break. In the run up to and during the festival you may be required to work additional days and hours. Any additional work will be mutually agreed in advance and rates of pay will increase to reflect this.
From the beginning of the festival, shifts are eight hours long between 09:00 to 18:00 (including a 30-minute unpaid lunch break) worked to cover our opening hours across Monday to Sunday. Your working hours will be organised according to a rota system which the Society will notify you of in advance of the Fringe. This role will be based from our offices and Fringe Central.
We are a flexible working employer and therefore are happy to discuss flexible working at any stage of the application process. We are unable to offer remote working for this position. We can offer varied start and finish times and core hours with flexibility around them.
We use positive action under section 159 of the Equality Act in relation to disability or race. This means that if we have two candidates of equal merit in our process, we will seek to take forward the D/deaf, disabled, Black, Asian or ethnically diverse candidate in order to diversify our staff team.
The Fringe are active members of the Festivals Edinburgh Sustainability Working group and include climate action as one of the headline targets in the Fringe development goals. As part of the commitments of this work, all Fringe staff members are expected to assist with the Fringe Society’s environmental goals and consider these in all elements of your work.
We are also committed to maintaining the open-access policy of the Edinburgh Festival Fringe. We are an equal opportunity employer and welcome applications from all sectors of the community. We are also proud to be a Disability Confident Employer and aim to successfully employ and retain disabled people and those with health conditions. We expect employees to support these commitments and to assist in their realisation.
Closing date: 10:00 on Monday 02 February 2026
Interview dates: Thursday 12 February 2026
Start date: Monday 23 February 2026
End date: Wednesday 30 September 2026
Location: Based in our central Edinburgh office
The idea at the heart of the Edinburgh Festival Fringe is simple: anyone with a desire to perform and a venue willing to host them is welcome. No individual or committee determines who can or cannot perform at the Fringe.
It all began in 1947 with eight companies – six of them from Scotland – taking a risk, turning up uninvited and performing on the ‘fringe’ of the inaugural Edinburgh International Festival. Over 75 years later, the Fringe has grown to become one of the greatest platforms for creative freedom in the world, second only to the Olympics in terms of global ticketed events.
The Edinburgh Festival Fringe Society was founded by artists to nurture and uphold the Fringe's values of inclusivity, experimentation and imagination. We exist to support, advise and encourage everyone who wants to participate in the Fringe, provide information and assistance to audiences, and celebrate the Fringe and what it stands for all over the world.
The primary responsibility of the 180 Box Office Supervisor is to provide an exceptionally high standard of service to the customers of the clients who have contracted the 180 Box Office to provide a ticketing facility for their festivals and events.
Under the guidance of the 180 Box Office Manager and with the support of the rest of the Box Office team, the successful applicant will be responsible for dealing with both customer queries and assisting the client in the delivery of the event. The candidate will assist customers with ticket sales, customer services, access bookings and occasionally complaints. After additional training, this role will also include event setup in the Red61 Ticketing System. Your role will also support the Fringe Box Office Customer Services and Box Edits Teams if required. This position reports to the 180 Box Office Manager.
Role and responsibilities:
The successful candidate will perform a wide range of duties, including but not limited to:
- Liaising with agency clients to assist in the delivery of their events e.g. processing comp tickets, adding ticket offers to the system, etc.
- Adding new events and performances to the ticketing system.
- Managing show changes within the ticketing system e.g. date and time alterations, show cancellations etc.
- Managing ticket allocations within the Red61 ticketing software.
- Liaising with venues and performers to provide ticketing reports.
- Assisting customers with ticket sales over the phone and in person.
- Processing access bookings for customers with specific access requirements.
- Issuing refunds/exchanges to customers who have booked tickets for cancelled shows.
- Dealing with customer queries by email across the multiple inboxes.
- Assisting in the facilitation of delegate programmes when required for an event.
- Arranging the postage or collection of physical tickets if required for an event.
- Abiding by pre-defined policies and procedures to ensure the professional, efficient and effective operation of the 180 Box Office.
- Processing and maintaining appropriate paperwork relating to customer queries and complaints.
- Training festival/event staff on box office tasks such as how to use the Red61 FOH app.
Person specifications
Essential
- Proven experience in a demanding customer facing role.
- Experience of working with Red61 ticketing system.
- Excellent communication skills, both oral and written, in a polite, professional and confident manner when dealing with the public and clients.
- Proven ability to work calmly in a fast-paced environment and efficiently in high pressure situations.
- Proficient computer skills including a good working knowledge of MS Office packages.
- The ability to work in a team as well as using your own initiative.
- Good judgement and troubleshooting skills.
Desirable
- Experience of working in a festival environment.
- Experience with people with additional access requirements.
- Proven experience of offering support and advice to colleagues.
Rate of pay and hours of work
The rate of pay for this post is £14.15 per hour.
Normal working hours 35 hours a week, worked from 10:00 to 18:00, Monday to Friday with a one-hour unpaid lunch break. There may be some work outside of these hours due to the nature of agency events.
We are a flexible working employer and therefore are happy to discuss flexible working at any stage of the application process. We are unable to offer remote working for this position. We can offer varied start and finish times and core hours with flexibility around them, outside of on-site event attendance.
We use positive action under section 159 of the Equality Act in relation to disability or race. This means that if we have two candidates of equal merit in our process, we will seek to take forward the D/deaf, disabled, Black, Asian or ethnically diverse candidate in order to diversify our staff team.
The Fringe are active members of the Festivals Edinburgh Sustainability Working group and include climate action as one of the headline targets in the Fringe development goals. As part of the commitments of this work, all Fringe staff members are expected to assist with the Fringe Society’s environmental goals and consider these in all elements of your work.
We are also committed to maintaining the open-access policy of the Edinburgh Festival Fringe. We are an equal opportunity employer and welcome applications from all sectors of the community. We are also proud to be a Disability Confident Employer and aim to successfully employ and retain disabled people and those with health conditions. We expect employees to support these commitments and to assist in their realisation.
Closing date: 10:00 on Wednesday 28 January 2026
Interview date: Thursday 05 February 2026
Start date: Tuesday 17 March 2026
End date: Friday 11 September 2026
Location: Office based, central Edinburgh
The idea at the heart of the Edinburgh Festival Fringe is simple: anyone with a desire to perform and a venue willing to host them is welcome. No individual or committee determines who can or cannot perform at the Fringe.
It all began in 1947 with eight companies – six of them from Scotland – taking a risk, turning up uninvited and performing on the ‘fringe’ of the inaugural Edinburgh International Festival. Over 75 years later, the Fringe has grown to become one of the greatest platforms for creative freedom in the world.
The Edinburgh Festival Fringe Society was founded by artists to nurture and uphold the Fringe's values of inclusivity, experimentation and imagination. We exist to support, advise and encourage everyone who wants to participate in the Fringe, provide information and assistance to audiences, and celebrate the Fringe and what it stands for all over the world.
As a registered charity, the Edinburgh Festival Fringe Society relies on diverse revenue streams to support its work. This includes advertising sales within the official printed programme, the website, public email bulletins and through initiatives like the ‘Services Directory’ resource, for artists.
The Advertising Sales Officer sits within the Marketing, Communications and Sponsorship team, reporting to the Sponsorship Manager, and plays a key role in supporting the Edinburgh Festival Fringe Society’s revenue generation by managing the sales and delivery of advertising across both digital and printed assets. This role is responsible for ensuring that artists, companies, and corporate partners receive a high‑quality service and that campaigns are delivered accurately.
Role and responsibilities
The successful candidate will perform a wide range of duties, including but not limited to:
- management of advertising bookings from our artist and corporate rate cards, for printed programme and website/digital assets
- generate new corporate advertising revenue through pro-active outreach (LinkedIn / networking)
- account management of all advertising bookings, from booking to completion, including set up of website advertising campaigns (via Google Ad Manager)
- regular internal reporting on campaign progress to key teams, as well as external reporting to bookers
- working closely with the Marketing, Communications and Sponsorship content team to leverage opportunities to promote advertising opportunities to external stakeholders
- supporting the successful delivery of other sales initiatives, such as the digital Service Directory, and printed Local Business Directory, as required
- attendance at events to represent the Fringe Society, network and leverage new revenue opportunities.
Person specification
Essential
- Experience in sales and account management, preferably advertising sales.
- Strong organisational skills with excellent attention to detail.
- Confident communicator with the ability to effectively manage relationships with artists, companies and corporate clients alike.
- Highly IT literate and comfortable working across a range of platforms, with the ability to troubleshoot independently.
- Ability to work under pressure and manage multiple deadlines during a busy festival period.
Desirable
- Experience selling a variety of print and digital advertising packages, with an understanding of impression-based sales.
- Experience with Google Ad Manager – building, monitoring and reporting on campaigns.
- Experience working within a performing arts festival / venue, major events, tourism or hospitality environment.
Rate of pay and hours of work
The rate of pay for this post is £14.55 per hour.
Normal working hours 35 hours a week, worked from 10:00 to 18:00, Monday to Friday with a one-hour unpaid lunch break. In the run up to and during the festival you may be required to work different hours in response to business needs.
We are a flexible working employer and therefore are happy to discuss flexible working at any stage of the application process. We are unable to offer full remote working for this position, however we can offer hybrid working with a base in our Edinburgh offices. We can also offer varied start and finish times and core hours with flexibility around them.
We use positive action under section 159 of the Equality Act in relation to disability or race. This means that if we have two candidates of equal merit in our process, we will seek to take forward the D/deaf, disabled, Black, Asian or ethnically diverse candidate in order to diversify our staff team.
The Fringe are active members of the Festivals Edinburgh Sustainability Working group and include climate action as one of the headline targets in the Fringe development goals. As part of the commitments of this work, all Fringe staff members are expected to assist with the Fringe Society’s environmental goals and consider these in all elements of your work.
We are also committed to maintaining the open-access policy of the Edinburgh Festival Fringe. We are an equal opportunity employer and welcome applications from all sectors of the community. We are also proud to be a Disability Confident Employer and aim to successfully employ and retain disabled people and those with health conditions. We expect employees to support these commitments and to assist in their realisation.
Closing date: 10:00 on Tuesday 27 January 2026
Interview dates: Thursday 05 February 2026
Start date: Monday 02 March 2026
End date: Friday 29 May 2026
Location: Office based, central Edinburgh
The idea at the heart of the Edinburgh Festival Fringe is simple: anyone with a desire to perform and a venue willing to host them is welcome. No individual or committee determines who can or cannot perform at the Fringe.
It all began in 1947 with eight companies – six of them from Scotland – taking a risk, turning up uninvited and performing on the ‘fringe’ of the inaugural Edinburgh International Festival. Over 75 years later, the Fringe has grown to become one of the greatest platforms for creative freedom in the world, second only to the Olympics in terms of global ticketed events.
The Edinburgh Festival Fringe Society was founded by artists to nurture and uphold the Fringe's values of inclusivity, experimentation and imagination. We exist to support, advise and encourage everyone who wants to participate in the Fringe, provide information and assistance to audiences, and celebrate the Fringe and what it stands for all over the world.
The responsibility of the Box Office Administrator is to sell tickets and deal with customer services enquires, both in person at the Fringe Box Office, over the phone and via email. They also support the wider society team with the Fringe Society Fringe Info phone line and email. Ideal candidates would be personable, enthusiastic and capable of providing a high level of customer service. This position reports to the Box Office Operations Manager.
Role and responsibilities
The successful candidate will perform a wide range of duties, including but not limited to:
- selling tickets on a computerised ticketing system in person and by phone
- dealing with general enquiries from customers regarding the festival
- dealing with general enquiries for the Fringe Society via phone and email
- supporting the Customer Service Coordinator to complete basic customer service tasks
- following Fringe Box Office policies, procedures, and processes at all times
- assisting the Access Bookings Coordinator in processing bookings for customers with specific access requirements
- becoming familiar with edfringe.com and the EdFringe app to assist customers with queries relating to those ticket sales channels
- assisting with other festivals or events that are ticketed through the 180 Box Office if the Fringe workload allows.
Person specification
Essential
- Excellent customer service skills when dealing with members of the public.
- The ability to work in a team as well as using your own initiative.
- A polite, professional and confident manner when dealing with the public.
- Excellent communication skills, both oral and written.
- Proficient computer skills including a good working knowledge of Office 365 packages.
- Adaptable and experience of picking up new information and systems quickly.
Desirable
- Previous experience of working in a festival environment.
- Previous box office experience.
Rate of pay and hours of work
The rate of pay for this post is £13.45 per hour.
Normal working hours 35 hours a week, worked from 10:00 to 18:00, Monday to Friday with a one-hour unpaid lunch break.
We are a flexible working employer and therefore are happy to discuss flexible working at any stage of the application process. We are unable to offer remote working for this position. We can offer varied start and finish times and core hours with flexibility around them.
We use positive action under section 159 of the Equality Act in relation to disability or race. This means that if we have two candidates of equal merit in our process, we will seek to take forward the D/deaf, disabled, Black, Asian or ethnically diverse candidate in order to diversify our staff team.
The Fringe are active members of the Festivals Edinburgh Sustainability Working group and include climate action as one of the headline targets in the Fringe development goals. As part of the commitments of this work, all Fringe staff members are expected to assist with the Fringe Society’s environmental goals and consider these in all elements of your work.
We are also committed to maintaining the open-access policy of the Edinburgh Festival Fringe. We are an equal opportunity employer and welcome applications from all sectors of the community. We are also proud to be a Disability Confident Employer and aim to successfully employ and retain disabled people and those with health conditions. We expect employees to support these commitments and to assist in their realisation.