SUNNYSIDE RURAL TRUST LIMITED
23,809.5 - 24,375 per week
Sunnyside up Cafe & Farm Shop, Two Waters Road, Hemel Hempstead, HP3 9BY
Full-time
CAFÉ WORKER JOB PACK Sunnyside Rural Trust is a charity working with adults with learning disabilities. We support people to gain confidence and skills in horticulture and retail. We have two Farm Shops and three Cafes, which provide a safe and supportive place for our service users to develop their skills in hospitality and retail settings. Our farm shops sell a range of Sunnyside Rural Trust produce and those of other local growers and manufacturers. We offer high quality produce in a friendly and professional shop. We sell organic fruit, vegetables and salads, high quality and unusual plants & flowers, cheese, biscuits, jams and chutneys, handmade chocolates, organic ice- cream, crafts, gifts, and much more.... We serve fresh homemade lunches, fresh coffee and tea alongside homemade cakes and other sweet treats. The job will involve working on a rota basis, including some weekend work. JOB DETAILS Job title: Café worker (12 Months Maternity Leave Cover) Reports to: Café Manager Location of job: Sunnyside up Cafe & Farm Shop, Two Waters Road, Hemel Hempstead, HP3 9BY (Possible other locations in Dacorum area) Main purpose of job: To work in the café and support the day-to-day operations, including equipment, health and safety, customer care, food/drink preparation, till work and administration, to create an environment that is welcoming to customers, and supportive to staff and volunteers with learning disabilities and mental health issues. Salary: £23,809.50 – £24,375, 26 hrs per week, 9am- 4pm shifts (salary dependant on experience) To learn more about what we do visit www.sunnysideruraltrust.org.uk JOB DESCRIPTION General requirements • To understand fully, and have a commitment to, carrying out the aims and objectives of Sunnyside Rural Trust of which Sunnyside Café/farm shops are a part. • To work within the Sunnyside Rural Trusts policies and procedures to provide a high quality of service and to always have a high regard for the organisation’s Equal Opportunities Policy. • To support the team and the Manager in providing a high-quality day and employment placement to people with learning disabilities. • To carry out all duties as instructed in a satisfactory manner and in accordance with SRT’s philosophies, values, principles, aims and objectives. • To work within legal requirements; relevant policies, procedures and guidelines. Specific duties and Tasks • Ensure the highest level of customer of service is always achieved – to be a positive and welcoming front of house. • To support and train the people involved in Sunnyside cafes, including people with learning difficulties, students on work experience, and other volunteers. • Serve as the lead customer contact for people at the cafe, including answering questions, welcoming customers, and other communications • Prepare food and drinks to a high standard, following SFBB and FSA guidelines for Food Safety management • Participate in preparing for and delivering orders as a part of our Catering service • Communicate and report back to the Café Manager • Adhere to all café policies and procedures • Participate in team meetings, marketing and promoting the café’s • Other duties as assigned Health and Safety • Comply with all health and safety policies, measures, and legislation • Ensure opening checks and lock up procedures are adhered to. • Ensure your own safety and those with whom you are working • Work according to the café’s food safety management plan • Assist with Risk Assessments where required • Apply first aid, when necessary, appropriate to your skill level To learn more about what we do visit www.sunnysideruraltrust.org.uk • Report all safety matters to the Café Manager. Trainee Support • To supervise trainees, demonstrating tasks and encouraging their • participation in such. In conjunction with relevant SRT personnel and other professionals, participate in devising, maintaining, monitoring, updating and recording of information in relation to trainees’ plans. • To participate in regular team meetings, contributing to discussions about trainee's care plans and individual plan goals. • To inform other members of the team and the Manager of any changes in trainees health, behavioural, emotional, psychological or mental health, or current issues so that support can be sought if necessary. • To ensure that the care and support given to trainees by the team is consistent and the team is working to shared aims and objectives; Positive behaviour support plans and care plans are followed consistently. • To actively create and support opportunities for each trainee to have their views represented. • To provide the trainees with support coaching and guidance. Provide a positive role model in respect of independent living, interpersonal and self help skills. Monitoring individual trainees training and development programmes. • To play an active role in SRT’s training for trainees, assessing and recording tasks and progress in a manner consistent with good practice. Administration & Finance • Operate the till including setting the till up for the day • Complete daily financial sales reports, ensuring any discrepancies are explained to the manager • Complete daily SFBB paperwork, keeping a record of good food safety practises including temperature checks, opening, closing and deep cleaning tasks • To complete own records related to own employment (for example- appraisals, training requests, using the HR online system). • To undertake any delegated responsibilities in relation to the organisation’s business plan. • To deal with all information in line with the organisation’s policy and procedure with regards to confidentiality and data protection (GDPR) policies. To learn more about what we do visit www.sunnysideruraltrust.org.uk Relationships and Communications • To work as an integral member of the team. For example, working on any of our sites when necessary to cover staff absences • To attend and participate in meetings, recording minutes and obtaining records, as required. • To encourage trainees to develop positive, appropriate relationships with others at the Trust’s centres. • To develop positive, professional, effective working relationships with relevant SRT personnel and external professionals. • In a professional manner, take and relay both written and verbal messages, taking appropriate action when required. • To immediately report to the Manager the receipt of any complaint regarding staffing, care or facilities. • To report all relevant information/changes in trainees needs to the rest of the team and the Manager. • To always present oneself in a professional manner Training and Development • To participate in the supervision process and performance reviews: participating in setting and achieving own development/performance objectives and making changes in practise as required. • To attend and participate in internal and external individual and team training and development activities. • To achieve the relevant professional qualification appropriate to the role; • To actively participate in the induction process and meet deadlines. • To review own training and implement changes in practise. Café & Retail Management • Ensure all administration, documentation, logs and records are compiled, updated and stored as per company procedures • Maintain the cafe in good, clean, and serviceable order • Participate and complete in deep cleaning schedules • Follow FSA and SFBB guidance with date labelling and checking these daily • Completing food ordering, shopping or other suitable tasks to ensure the cafe is prepared for service • Notify the Café Manager of any site problems • Attend meetings with staff and management, as required • Checking deliveries for damaged or missing goods, reporting this to the manager and marking on invoices • Putting away deliveries in a timely manner, so not to spoil delivered goods, restocking shelves and uploading stock onto EPOS system. To learn more about what we do visit www.sunnysideruraltrust.org.uk • To participate in additional events, trainee socials and Saturday shifts Additional Requirements • To liaise with outside organisations and create and maintain a positive working relationship. • Provide information for reports and project review meetings. • To keep up to date with changes in policies/laws/regulations/practices • You may be required to carry out other duties, as within your capabilities and level of responsibility, to meet the needs of the organisation. PERSON SPECIFICATION Experience, education and training Essential • A good level of literacy, numeracy and communication skills. • Experience working within the hospitality industry and operating a coffee machine Desirable • Training and qualifications in care for people with learning difficulties. • Qualification's in food and beverage service. • First Aid and Food and Hygiene certificates Skills and abilities Essential • Ability to think logically and creatively to provide practical solutions to a changing range of problems and issues. • An understanding of food and beverage operations. • Ability to deal with challenging behaviour. • Ability to work positively both as a member of a team and independently, with general direction and within a clear framework of accountability. • Highly motivated and able to use own initiative. • Good organisational skills • Excellent communication and interpersonal skills. • Ability to work under pressure. • Willingness to be flexible. • Flexibility for occasional work on weekends and evenings To learn more about what we do visit www.sunnysideruraltrust.org.uk • Driver with full UK licence - Occasional deliveries of catering, shopping/ stock collections. Desirable • Written communication skills necessary to present information in written reports and correspondence. • Creative skills to enhance merchandising and promotions • Cooking and baking skills Experience and knowledge Essential • To have a keen interest in and experience in catering or hospitality. Desirable • Experience of working with people with learning difficulties and/or mental health issues. To learn more about what we do visit www.sunnysideruraltrust.org.uk
SUNNYSIDE RURAL TRUST LIMITED
25,000 - 28,000 per year (pro rata)
Dacorum
Part-time
Sunnyside Rural Trust (SRT) are looking to recruit a Community Wellbeing Coordinator Hours: Part-time hours between 9-4pm for up to 17hrs / week Salary: Starting at £25,000- £28,000pa (Pro rata) We are seeking an empathic and creative person to run wellbeing sessions, supporting small groups of people with learning disabilities, autism and mild mental health needs across our sites in Dacorum. You will be working as part of a small team funded by The Lottery Community Fund to help build people’s confidence, self-esteem and sense of purpose, through structured sessions in cooking, gardening and other interests, with a view to opening up future opportunities for people. The ideal candidate will have: - At least two years’ experience of working with vulnerable adults in any setting. - Previous experience or training in delivering therapeutic sessions in whatever form. - An enjoyment of supporting people to reach their potential and an ability to manage in a supportive and inspirational way. - Excellent interpersonal & communication skills and ability to adapt to people’s varying needs. - The ability to organise sessions and work independently as well as part of a team. - Ability to monitor and review people’s progress & on-going wellbeing. - Passions, interests and enthusiasm to share with others. Additional requirements include practical IT skills, valid driving license and able to drive our minibuses work vehicles. For more information, please email Jobs@sunnysideruraltrust.org.uk Or call 07729 091 692 Appointment is subject to satisfactory references and DBS checks. Sunnyside Rural Trust is committed to equality of opportunity and diversity Registered Charity 1004264
Job title: Senior Gardener & Job Coach Based AT: All sites dependant on working pattern Accountable to: Head of Gardening contracts Manager Hours of Work: Full time 37.5 hours per week. (The post will require some evening and weekend work as and when necessary) Your usual hours will be from 8am to 4pm. However, you will be expected to work as and when is necessary to meet the needs of the team and your targets. Your job will involve travel to sites within the Hertfordshire, Buckinghamshire areas Part time hours or job share would be considered. Job Purpose: • Organise and schedule planned landscaping and grounds maintenance work in a timely manner. • Carry out a range of hard and soft landscape construction, grounds maintenance, and countryside management operations to a high professional standard. • Assist with the provision of landscaping and grounds maintenance project costings and quotations. • Attend site meetings prior to works. • Mentor apprentice Gardener/s • Lead and develop team of trainees who want to gain practical work experience. • To carry out all duties in a satisfactory manner and in accordance with horticultural best practice, SRT’s values, principles, aims and objectives. • Maintain SRT Tools/ work vehicle daily • To work within health and safety requirements, environmental protection, policies, bio security procedures, and guidelines. Main Tasks/Duties and Responsibilities: Day to day responsibilities • Follow/Plan/Organise daily, weekly, monthly schedule of work activities, ensuring contracts/ projects are fulfilled to a high standard. • Report to Head of Gardening Contracts Manager • Ensure materials and hired in equipment are ordered in a timely manner and available for the start of each operation. • Manage apprentice Gardener/s • Manage, develop, and instruct a small works team to undertake a range of landscaping and horticultural activities both within SRT sites and primarily for clients on external contract projects. • Manage the performance of cyclic garden maintenance contracts. • Carrying out tasks in accordance with contract/agreed specifications to agreed time limits. • To provide timely professional advice relating to all aspects of horticultural practice. • To be competent at pest and disease identification and management. • Undertake watering duties as and when required. • Carry out general garden carpentry such as assembling and maintaining furniture and small garden building. • Liaise with SRT site horticultural teams to assist with on-site jobs as and when they are required. • Maintain accurate records/documentation associated with your work • Immediately report problems/failures that may impact on SRT and/or its visitors, clients/customers to Line manager • Meet your targets and contribute to those of the team as a whole • Contribute towards the smooth running of the team From time to time, you may be expected to be part of special projects as are reasonably required of your job role. Duties: As a Sunnyside team member, you will be expected to perform your duties in a cooperative and proactive way, to maintain, promote, and develop the aims of our organisation and its community interests to the best of your ability. You will carry out your duties, having consideration for the needs of your colleagues the organisation and its clients/customers. Management / Supervisory responsibilities People who report to you You will have responsibility for a small team who will comprise of a mix of professional staff, Sunnyside trainees, and on occasion volunteers and work trainees. The team under your direction will be developing landscape and horticultural skills and experience, in the undertaking of paid contract work projects your role will be to support and direct the team as per the work that is being undertaken. Tools Vehicles PPE and Equipment You are responsible for the safe use, maintenance and security of tools, vehicles and equipment provided, whilst it is under your control. These items must be used and managed in accordance with industry best practice, operating procedures and health and safety requirements. All personal protective equipment will be properly used maintained and deployed. Qualifications and Experience • Track record of managing or working in successful Horticulture, landscaping or Grounds maintenance, business delivering contracted work. • Have a relevant level 2 qualification or similar e.g., NVQ2 in Horticulture, RHS general certificate at level 1-2, or City and Guilds Horticulture. Hold a NPTC recognised Chainsaw Licence (minimum groundwork and crosscutting), NPTC Pa1 Pa6 pesticides licence (willing to undertake necessary training) • Requisite knowledge of the tools, equipment, and materials common to the trade, plus experience using and maintaining powered garden machinery. • Practical knowledge of plants their use and cultural requirements. • Demonstrate knowledge of applicable codes, standards, and regulations for this role Personal Qualities • Be able to share knowledge • Be friendly and approachable • Understand and deliver good customer service • Good attention to detail • Demonstrate good time management and project management skills • Share passion and commitment to creating opportunities for our trainees • Full driving licence Special Working Conditions You may be expected to work in accordance with the organisation’s overtime policies. The nature of your role will require you to travel within the area that your team covers. However, from time to time you may be expected to travel outside that area as the job role, personal training, and client needs require.
We’re Hiring – Come and Grow with Us!
Sunnyside Rural Trust is on the lookout for a Community Wellbeing
Coordinator to join our small, friendly team.
Flexible part-time hours between 9 am - 4 pm up to 17 hours per week
| £25kpa
You’ll be:
Leading small group sessions with a focus on wellbeing
Supporting people with mild learning disabilities, autism and mental
health needs
Helping build self-confidence and find purpose through meaningful
activities & conversations
We’re looking for someone who:
Has at least 2 years experience working with vulnerable adults
Excellent & adaptable interpersonal communication skills
Loves creating opportunities for people of all abilities
Is organised, motivated and ready to make a difference
In return you’ll get to work in a supportive environment with real
purpose, variety and opportunity to grow.
Email: jobs@sunnysideruraltrust.org.uk
Call: 07729 091 692
Please share or tag someone who’d love this role!
(References and DBS checks apply)
Sunnyside Rural Trust is committed to equality of opportunity and diversity
Registered Charity 1004264
PERSON SPECIFICATION Post: Project Worker In addition to the attributes detailed below, we are seeking an individual who shares the values of Sunnyside Rural Trust. 1. Attainments (e.g. educational / professional / training qualifications, licences, specific work experience, etc.) Essential: ▪ Experience of working with adults with Desirable: ▪ Experience of working with young people / adults learning disabilities and /or working in a care setting with Autism ▪ An awareness of national social care policy issues ▪ To hold or be willing to work towards and relevant legislation. mandatory social care qualifications, and those as required by the Trust relevant to this post. ▪ Full manual licence valid for driving in the UK (if employed to drive). ▪ To hold a recognised social care qualification ▪ Horticultural experience or qualification 2. Special Aptitudes (specific skills /abilities /competencies, e.g. numerical /communication /creative skills, etc.) Essential: Desirable: ▪ Experience and/or competence in horticulture ▪ The ability to transfer the above skills to our service users at a level appropriate to each individual; ▪ A good standard of literacy and numeracy, with the ability to record documentation accurately, legibly and in line with the organisations policy and procedure. ▪ Good IT skills in Word and email. ▪ Ability to communicate clearly with service users, colleagues, families and other professionals. ▪ Ability to work on own and as part of a team. ▪ Ability to plan and organise own workload and meet deadlines. ▪ To maintain confidentiality within the organisational policy and procedures. ▪ Ability to deal with behaviours that may challenge, from service users. ▪ Ability to think creatively in order to devise a variety of tasks and activities ▪ A knowledge of horticulture and an ability to safely carry out and supervise a range of horticultural and conservation activities at Trust sites. ▪ Advanced IT skills ▪ Retail experience for our social enterprise activities ▪ Interest/skills in conservation and environment ▪ Knowledge around food and nutrition and ability to cook, and support others to do so. ▪ Knowledge/experience around animal care ie chickens, pigs, sheep and goats etc. ▪ Ability to carry out maintenance and DIY tasks across our sites. ▪ Ability to plan and run creative activities such as woodwork for social enterprise purposes. 3. General Intelligence (e.g. ability to define /solve problems, use of initiative, learn new skills, etc.) Essential: ▪ Ability to problem solve competently and work Desirable: on own initiative ▪ Able to project plan and deliver 4. Disposition (e.g. attitude to work / people Desirable: • Experience and willingness to work with customers / clients, representing Sunnyside both within our farm shops and on our outside contracts in our local communities (social enterprise). Essential: ▪ Ability to manage yourself and others in stressful situations. ▪ Positive attitude towards people with learning disabilities. ▪ An adaptable and flexible “can do” approach to your work e.g. if required to occasionally stand in for other staff, ▪ Working outdoors in all seasons ▪ Reliable attendance and good time keeping ▪ To promote a positive image of the organisation and service users at all times ▪ To support service users in their personal choices and beliefs. 5. Health (physical attributes e.g. ability to life, general health, speech, male/female, etc. Essential: ▪ General good health; ▪ A good standard of personal hygiene and grooming; ▪ Ability to support service users in their daily activities, e.g. cooking, crafts, retail, horticulture, woodwork, animal care etc. ▪ Ability to perform moving and handling tasks relevant to your job. Desirable: ▪ The ability to perform physical horticultural tasks; 6. Interests (work/leisure related, e.g. chairing committees, team sports, outdoor interests, gardening, ‘specific’ etc) Essential: Desirable: ▪ An interest in working with people with ▪ An interest in leading or participating in ▪ ▪ ▪ learning disabilities Interest in creative activities Interest in horticultural Interest in fundraising activities on behalf of the charity team or group activities; ▪ Allotment holder or experience of growing food ▪ Willow craft 7. Circumstances (e.g. other commitments, religious or secular, e.g. other commitments, religious or secular, mobility, ability to work weekends, holidays etc.) Essential: Desirable: ▪ Availability to occasionally work outside of your regular hours to attend SRT staff meetings, cover events/stalls, attend training and attend client centred meetings ▪ Willingness to drive the Trust minibus / work vehicles as and when needed. ▪ A flexible approach to holidays October 2025
JOB DESCRIPTION JOB TITLE: Project Worker ACCOUNTABLE TO: Site Manager HOURS OF WORK: Full time 37.5 hours per week, typical hours are 8am - 4pm Monday- Friday. The post will require some evening and weekend work. Hours can be flexible. Part time hours are available. MAIN PURPOSE OF THE JOB: ▪ To support the team and the Manager in providing a high quality day and employment placement to people with learning disabilities. ▪ To organise and participate in indoor and outdoor activities around social enterprise, horticulture, conservation and animal care. ▪ To carry out all duties as instructed in a satisfactory manner and in accordance with SRT’s philosophies, values, principles, aims and objectives. ▪ To work within legal requirements; relevant policies, procedures and guidelines. ▪ To take joint responsibility for organising trainee activities, which support the maintenance, upkeep and development of the Sunnyside sites. MAIN DUTIES 1. Trainee Support 1.1 To supervise trainees, leading a range of indoor and outdoor activities such as gardening and conservation. Demonstrating tasks and encouraging their participation in such. As and when necessary leading a range of indoor activities such as cookery, crafts, wood work, shop work etc as agreed with trainee reviews and support plans. To supervise trainees in aspects of animal care. Currently chickens, pigs, sheep and goats. In conjunction with relevant SRT personnel and other professionals, participate in devising, maintaining, monitoring, updating and recording of information in relation to trainees’ plans. 1.2 1.3 To participate in regular team meetings, contributing to discussions about trainees care plans and individual plan goals. To inform other members of the team and the Manager of any changes in trainees health, behavioural, emotional, psychological or mental health, or current issues so that support can be sought if necessary. 1 1.4 To provide verbal support only to trainees with personal hygiene. It is expected this will be dealt with in a manner which will maintain the dignity of the trainee at all times. (This does not include any intimate personal care only verbal advise and instruction when necessary) 1.5 To ensure that the care and support given to trainees by the team is consistent and the team is working to shared aims and objectives; Positive behaviour support plans and care plans are followed consistently. 1.6 To actively create and support opportunities for each trainee to have their views represented. 1.7 To provide the trainees with support coaching and guidance. Provide a positive role model in respect of independent living, interpersonal and self help skills. Monitoring individual trainees training and development programmes. 1.8 To play an active role in SRT’s training for trainees, assessing and recording tasks and progress in a manner consistent with good practice. 1.9 To drive the SRT minibuses, people carriers and work vehicles. To be part of the driving rota, to ensure the safe transportation of the trainees to and from the sites. 2. Health and Safety 2.1 To carry out all individual responsibilities as defined by the organisational policy and the Health & Safety at Work Act including participating on the cleaning rota. 3. Administration & Finance 3.1 To complete, maintain and store all necessary records (for example-accident & incident reports, record financial transactions, trainee communication books, staff communication and hand over records, diary entries, minutes of meetings, reports, etc.) and meet deadlines as defined. 3.2 To complete own records related to own employment (for example- appraisals, 3.3 3.4 training requests, using the HR online system). To undertake any delegated responsibilities in relation to the organisation’s business plan. To deal with all information in line with the organisation’s policy and procedure with regard to confidentiality and data protection (GDPR) policies. 4. Relationships and Communication 4.1 To work as an integral member of the team. For example working on any of our four sites when necessary to cover staff absences etc; 4.2 To attend and participate in meetings, recording minutes and obtaining records, as required. 4.3 To encourage trainees to develop positive, appropriate relationships with others at the Trust’s centres. 4.4 To develop positive, professional, effective working relationships with relevant SRT 4.5 personnel and external professionals. In a professional manner, take and relay both written and verbal messages, taking appropriate action when required. 4.6 To immediately report to the Manager the receipt of any complaint regarding staffing, care or facilities. 2 4.7 To report all relevant information/changes in trainees needs to the rest of the team and the Manager. 4.8 To present oneself in a professional manner at all times; 5. Training and Development 5.1 To participate in the supervision process and performance reviews: participating in setting and achieving own development/performance objectives and making changes in practise as required. 5.2 To attend and participate in internal and external individual and team training and development activities. 5.3 To achieve the relevant professional qualification appropriate to the role; 5.4 To actively participate in the induction process and meet deadlines. 5.5 To review own training and implement changes in practise. 6. Development and Maintenance of the Sunnyside Site 6.1 In conjunction with the Manager and the Horticultural Coordinator, develop an annual timetable of activities which support the development and maintenance of the Trust’s leased and allotment land at Sunnyside. In conjunction with the Manager and the Horticultural Coordinator, agree upon a detailed programme of monthly tasks and training opportunities within the annual timetable and carry these out with a team of trainees and other members of the staff team as required. 6.2 6.3 Take responsibility for carrying out regular checks on tools and machinery used in horticultural tasks, and ensuring that necessary repairs are made; 6.4 Setting up and supervising practical indoor sessions with trainees when the weather is bad, particularly during the winter period. 7. Social Enterprise To support the trainees to take part in the social enterprise activities of the Trust, as part of a team. This may include litter picking, outside gardening work and/or other work contracts, maintenance of local community spaces, running market stalls at events, participating in community events representing the Trust and so on. To carry out any other duties that may be reasonably expected. Revised October 2025 3
JOB DESCRIPTION JOB TITLE: Project Worker ACCOUNTABLE TO: Site Manager HOURS OF WORK: Full time 37.5 hours per week, typical hours are 8am - 4pm Monday- Friday. The post will require some evening and weekend work. Hours can be flexible. Part time hours are available. MAIN PURPOSE OF THE JOB: ▪ To support the team and the Manager in providing a high quality day and employment placement to people with learning disabilities. ▪ To organise and participate in indoor and outdoor activities around social enterprise, horticulture, conservation and animal care. ▪ To carry out all duties as instructed in a satisfactory manner and in accordance with SRT’s philosophies, values, principles, aims and objectives. ▪ To work within legal requirements; relevant policies, procedures and guidelines. ▪ To take joint responsibility for organising trainee activities, which support the maintenance, upkeep and development of the Sunnyside sites. MAIN DUTIES 1. Trainee Support 1.1 To supervise trainees, leading a range of indoor and outdoor activities such as gardening and conservation. Demonstrating tasks and encouraging their participation in such. As and when necessary leading a range of indoor activities such as cookery, crafts, wood work, shop work etc as agreed with trainee reviews and support plans. To supervise trainees in aspects of animal care. Currently chickens, pigs, sheep and goats. In conjunction with relevant SRT personnel and other professionals, participate in devising, maintaining, monitoring, updating and recording of information in relation to trainees’ plans. 1.2 1.3 To participate in regular team meetings, contributing to discussions about trainees care plans and individual plan goals. To inform other members of the team and the Manager of any changes in trainees health, behavioural, emotional, psychological or mental health, or current issues so that support can be sought if necessary. 1 1.4 To provide verbal support only to trainees with personal hygiene. It is expected this will be dealt with in a manner which will maintain the dignity of the trainee at all times. (This does not include any intimate personal care only verbal advise and instruction when necessary) 1.5 To ensure that the care and support given to trainees by the team is consistent and the team is working to shared aims and objectives; Positive behaviour support plans and care plans are followed consistently. 1.6 To actively create and support opportunities for each trainee to have their views represented. 1.7 To provide the trainees with support coaching and guidance. Provide a positive role model in respect of independent living, interpersonal and self help skills. Monitoring individual trainees training and development programmes. 1.8 To play an active role in SRT’s training for trainees, assessing and recording tasks and progress in a manner consistent with good practice. 1.9 To drive the SRT minibuses, people carriers and work vehicles. To be part of the driving rota, to ensure the safe transportation of the trainees to and from the sites. 2. Health and Safety 2.1 To carry out all individual responsibilities as defined by the organisational policy and the Health & Safety at Work Act including participating on the cleaning rota. 3. Administration & Finance 3.1 To complete, maintain and store all necessary records (for example-accident & incident reports, record financial transactions, trainee communication books, staff communication and hand over records, diary entries, minutes of meetings, reports, etc.) and meet deadlines as defined. 3.2 To complete own records related to own employment (for example- appraisals, 3.3 3.4 training requests, using the HR online system). To undertake any delegated responsibilities in relation to the organisation’s business plan. To deal with all information in line with the organisation’s policy and procedure with regard to confidentiality and data protection (GDPR) policies. 4. Relationships and Communication 4.1 To work as an integral member of the team. For example working on any of our four sites when necessary to cover staff absences etc; 4.2 To attend and participate in meetings, recording minutes and obtaining records, as required. 4.3 To encourage trainees to develop positive, appropriate relationships with others at the Trust’s centres. 4.4 To develop positive, professional, effective working relationships with relevant SRT 4.5 personnel and external professionals. In a professional manner, take and relay both written and verbal messages, taking appropriate action when required. 4.6 To immediately report to the Manager the receipt of any complaint regarding staffing, care or facilities. 2 4.7 To report all relevant information/changes in trainees needs to the rest of the team and the Manager. 4.8 To present oneself in a professional manner at all times; 5. Training and Development 5.1 To participate in the supervision process and performance reviews: participating in setting and achieving own development/performance objectives and making changes in practise as required. 5.2 To attend and participate in internal and external individual and team training and development activities. 5.3 To achieve the relevant professional qualification appropriate to the role; 5.4 To actively participate in the induction process and meet deadlines. 5.5 To review own training and implement changes in practise. 6. Development and Maintenance of the Sunnyside Site 6.1 In conjunction with the Manager and the Horticultural Coordinator, develop an annual timetable of activities which support the development and maintenance of the Trust’s leased and allotment land at Sunnyside. In conjunction with the Manager and the Horticultural Coordinator, agree upon a detailed programme of monthly tasks and training opportunities within the annual timetable and carry these out with a team of trainees and other members of the staff team as required. 6.2 6.3 Take responsibility for carrying out regular checks on tools and machinery used in horticultural tasks, and ensuring that necessary repairs are made; 6.4 Setting up and supervising practical indoor sessions with trainees when the weather is bad, particularly during the winter period. 7. Social Enterprise To support the trainees to take part in the social enterprise activities of the Trust, as part of a team. This may include litter picking, outside gardening work and/or other work contracts, maintenance of local community spaces, running market stalls at events, participating in community events representing the Trust and so on. To carry out any other duties that may be reasonably expected. Revised October 2025 3
PERSON SPECIFICATION Post: Project Worker In addition to the attributes detailed below, we are seeking an individual who shares the values of Sunnyside Rural Trust. 1. Attainments (e.g. educational / professional / training qualifications, licences, specific work experience, etc.) Essential: ▪ Experience of working with adults with Desirable: ▪ Experience of working with young people / adults learning disabilities and /or working in a care setting with Autism ▪ An awareness of national social care policy issues ▪ To hold or be willing to work towards and relevant legislation. mandatory social care qualifications, and those as required by the Trust relevant to this post. ▪ Full manual licence valid for driving in the UK (if employed to drive). ▪ To hold a recognised social care qualification ▪ Horticultural experience or qualification 2. Special Aptitudes (specific skills /abilities /competencies, e.g. numerical /communication /creative skills, etc.) Essential: Desirable: ▪ Experience and/or competence in horticulture ▪ The ability to transfer the above skills to our service users at a level appropriate to each individual; ▪ A good standard of literacy and numeracy, with the ability to record documentation accurately, legibly and in line with the organisations policy and procedure. ▪ Good IT skills in Word and email. ▪ Ability to communicate clearly with service users, colleagues, families and other professionals. ▪ Ability to work on own and as part of a team. ▪ Ability to plan and organise own workload and meet deadlines. ▪ To maintain confidentiality within the organisational policy and procedures. ▪ Ability to deal with behaviours that may challenge, from service users. ▪ Ability to think creatively in order to devise a variety of tasks and activities ▪ A knowledge of horticulture and an ability to safely carry out and supervise a range of horticultural and conservation activities at Trust sites. ▪ Advanced IT skills ▪ Retail experience for our social enterprise activities ▪ Interest/skills in conservation and environment ▪ Knowledge around food and nutrition and ability to cook, and support others to do so. ▪ Knowledge/experience around animal care ie chickens, pigs, sheep and goats etc. ▪ Ability to carry out maintenance and DIY tasks across our sites. ▪ Ability to plan and run creative activities such as woodwork for social enterprise purposes. 3. General Intelligence (e.g. ability to define /solve problems, use of initiative, learn new skills, etc.) Essential: ▪ Ability to problem solve competently and work Desirable: on own initiative ▪ Able to project plan and deliver 4. Disposition (e.g. attitude to work / people Desirable: • Experience and willingness to work with customers / clients, representing Sunnyside both within our farm shops and on our outside contracts in our local communities (social enterprise). Essential: ▪ Ability to manage yourself and others in stressful situations. ▪ Positive attitude towards people with learning disabilities. ▪ An adaptable and flexible “can do” approach to your work e.g. if required to occasionally stand in for other staff, ▪ Working outdoors in all seasons ▪ Reliable attendance and good time keeping ▪ To promote a positive image of the organisation and service users at all times ▪ To support service users in their personal choices and beliefs. 5. Health (physical attributes e.g. ability to life, general health, speech, male/female, etc. Essential: ▪ General good health; ▪ A good standard of personal hygiene and grooming; ▪ Ability to support service users in their daily activities, e.g. cooking, crafts, retail, horticulture, woodwork, animal care etc. ▪ Ability to perform moving and handling tasks relevant to your job. Desirable: ▪ The ability to perform physical horticultural tasks; 6. Interests (work/leisure related, e.g. chairing committees, team sports, outdoor interests, gardening, ‘specific’ etc) Essential: Desirable: ▪ An interest in working with people with ▪ An interest in leading or participating in ▪ ▪ ▪ learning disabilities Interest in creative activities Interest in horticultural Interest in fundraising activities on behalf of the charity team or group activities; ▪ Allotment holder or experience of growing food ▪ Willow craft 7. Circumstances (e.g. other commitments, religious or secular, e.g. other commitments, religious or secular, mobility, ability to work weekends, holidays etc.) Essential: Desirable: ▪ Availability to occasionally work outside of your regular hours to attend SRT staff meetings, cover events/stalls, attend training and attend client centred meetings ▪ Willingness to drive the Trust minibus / work vehicles as and when needed. ▪ A flexible approach to holidays October 2025
SUNNYSIDE RURAL TRUST LIMITED
Across Sites
Full-time
16th January 2026
Director of Care &CommunityOpportunities Job Pack Sunnyside Rural Trust (SRT) is a leading horticultural charitydedicated to supporting young people and adults withlearning difficulties by providing meaningful workexperiences and skill development opportunities. Throughour work, we empower individuals to gain confidence,wellbeing, independence, and employment skills in anurturing environment.The Director of Care and Community Opportunities is a keystrategic leader within Sunnyside Rural Trust, accountable forthe quality, growth, and impact of our trainee programmesacross all sites. A job description is a written statement reflecting the main requirementsand essential characteristics of the job. It is not intended to be anexhaustive list of the duties a post holder might be called upon toperform. ABOUT US: Sunnyside Rural Trust (SRT) is a leading horticultural charity dedicated tosupporting young people and adults with learning difficulties by providingmeaningful work experiences and skill development opportunities.Through our work, we empower individuals to gain confidence, wellbeing,independence, and employment skills in a nurturing environment. MAIN PURPOSE OF THE JOB: The Director of Care and Community Opportunities is a key strategic leaderwithin Sunnyside Rural Trust, accountable for the quality, growth, andimpact of our trainee programmes across all sites. You will provide vision,leadership, and direction to Site Managers and Project Workers, ensuringservices reflect our mission, values, and commitment to enabling people todevelop skills, confidence, and meaningful work experience. A core part ofthe role is to develop and maintain a strong referral pipeline, workingclosely with families, local authorities, partners, and commissioners tosecure new placements and support the long-term sustainability of ourservices. You will ensure compliance with Hertfordshire County Council andother commissioning bodies requirements, safeguarding expectations, andbest practice in learning-disability support, while championing a culturewhere trainees are at the heart of everything we do. JOB DESCRIPTION JOB TITLE:ACCOUNTABLE TO: LOCATION: HOURS OF WORK: Director of Care and Community Opportunities Chief Operating Officer Across Sites Full time contract (37.5 hours per week). Will require some evening / weekend work and a degree of flexibility. Usual hours are 9am-5pm Monday to Friday. SALARY: Starting at £55k per annum KEY RESPONSIBILITIES: 2. Leadership of Site Managers and Operational Excellence Provide direct line management, coaching and development to SiteManagers, ensuring consistent standards and effective operationaldelivery across all sites. Promote a culture of collaboration, accountability, open communication,and shared learning. Ensure that each site is well-resourced, safe, and operating in line withpolicies, procedures, and best practice. Oversee and report on site staffing budgets Ensure all staff meet mandatory training requirements, maintainingrobust tracking systems and supporting professional development. Oversee workforce planning, recruitment, and training to sustain askilled, motivated, and resilient team. Analyse site performance and provide reports, insights andrecommendations to the CEO, COO and Board. 1. Strategic Leadership and Growth Provide visible, compassionate, and values-driven leadership across allsites.Lead the strategic development of services, ensuring innovation,sustainability, and continuous improvement. Work closely with other Directors to ensure joined-up services,sharedproblem-solving and a consistent, seamless Trainee journey across theTrust. Develop and deliver a referral and growth strategy, building strongrelationships with local authorities, commissioners, colleges, socialworkers, and community partners. Monitor referral trends, capacity and emerging needs to inform futureplanning.Raise the profile of Sunnyside Rural Trust as a centre of excellence inhorticultural, environmental, and social-enterprise provision. Work collaboratively with the COO and Senior Leadership Team toimplement the organisational strategy and contribute to long-term planning. 3. Trainee Journey, Wellbeing and Outcomes • Oversee the full trainee journey, from enquiry, referral, and assessment through to progression and outcomes. Ensure services provide safe, engaging, and inclusive learning environments that promote skill development, independence, and wellbeing. • Embed person-centred planning and regular reviews aligned with individual goals and aspirations. • Lead the development and implementation of skills-based qualifications and accredited pathways, ensuring measurable impact. • Champion trainee voice through involvement, consultation, and celebration of achievements. 5. Stakeholder & Community Engagement 4. Safeguarding, Quality and Compliance Act as the Designated Safeguarding Lead (DSL) for SunnysideRural Trust, ensuring appropriate response, reporting andoversight of safeguarding concerns. • Ensure full compliance with Hertfordshire County Council standards, HCPA, IIP, safeguarding regulations, and relevant inspectionframeworks. • Oversee effective use of CPOMS and other systems for incident reporting, safeguarding and information management. • Lead quality monitoring across all sites, conducting regular audits and ensuring timely implementation of improvement plans. • Embed health and safety compliance on site in conjunction with relevant colleagues, ensuring all risk assessments, working practicesand site standards meet legal and organisational requirements. Work with Site Managers and the Health and Safety Lead to ensureconsistent implementation of safe working practices across all locations. Build strong relationships with trainees, families, and carers toensure collaborative, joined-up support. Develop partnerships with external agencies, communityorganisations and professional networks to expand opportunitiesfor trainees. Represent Sunnyside Rural Trust in local forums, commissioningmeetings, sector networks and partnership events.Promote the Trust’s values, impact, and achievements tostrengthen reputation and encourage community involvement. DESIRABLE: Experience in horticultural, environmental, or social-enterprise settings. Familiarity with Hertfordshire County Council commissioning frameworks.Experience in quality assurance, service improvement or changemanagement. Understanding of charitable governance and partnership development.YOU WILL BRING: Significant senior management experience in learning disability, social care,education, or day-service settings. Proven success in building partnerships and growing services, includingworking with commissioners, referral teams and external partners. Demonstrated ability to lead, coach and develop multi-site teams. Strong knowledge of supporting adults with learning disabilities, autism,and mild mental-health needs. Excellent understanding of safeguarding, inspection processes and qualityframeworks. Strong communication, planning, data-analysis, and problem-solving skills. The ability to balance strategic leadership with operational oversight. A values-led approach grounded in collaboration, respect, andempowerment. ABOUT YOU: The rightperson for this role is an experienced, forward-thinking, and compassionate leader with the ability to combine strategic vision with hands-onunderstanding of learning-disability services. You thrive in a multi-siteenvironment, are confident in leading change and have a strong commitment to inclusion, empowerment, and person-centred support. SUNNYSIDE’S VALUES1. We value our people and work as a team. We: Listen to each other and show respect. Empower people to reach their goals in a safe environment. Support everyone in a fair and inclusive way. 2. We have a passionate, "can do" approach to our work. We are: Resilient Creative Dedicated 3.We care deeply about the environment and offer inventive and sustainable services to the community. We stand for: Quality, Enterprise, Reliability Sunnyside Rural Trust strives to be an Equal Opportunities employer. We are committed to safeguarding and promoting the welfare of adults with learning difficulties and all vulnerable groups and expects all staff and volunteers to share this commitment. DIRECTOR OF CARE AND COMMUNITY OPPORTUNITIESFull-time • 37.5 hours • Across all servicesCompetitive startingsalary (dependent on experience) £55k per annumSunnyside Rural Trust is a thriving, values-driven horticultural charitysupporting young people and adults with learning difficulties across WestHertfordshire. Through nature-based work, social-enterprise activities, andsupportive learning environments, we help people to grow skills, confidence,and independence. We are looking for an inspirational and compassionateleader to join our Senior Leadership Team as our Director of Care andCommunity Opportunities, a pivotal role shaping the future of ourservices and championing the trainee experience across all sites.About the RoleAs our new Director, you will:Provide visible, collaborative leadership rooted in respect, inclusion, andempowerment.Line-manage and develop our Site Managers and Project Workers,ensuring consistently high-quality, person-centred delivery.Work in partnership with other Directors to ensure joined-up planning,shared problem-solving and a seamless trainee experience across theTrust.Develop and drive a referral and growth strategy, strengthening oursustainability and widening access to our unique programmes.Act as the Designated Safeguarding Lead, ensuring best practice acrossthe organisation.Embed health & safety compliance across all sites in collaboration withrelevant colleagues.Champion trainee voice, wellbeing, and celebration of achievements. About YouYou will bring:Significant senior leadership experience in learning disability, socialcare, education, or day-service environments.Confidence in leading multi-site teams and shaping quality, culture, andperformance.Experience building partnerships, managing referrals, and supportingorganisational growth.Deep understanding of safeguarding, inspection frameworks and bestpractice in supporting adults with learning differences, autism, or mildmental health needs.Strong communication, problem-solving and planning skills.A values-led, person-centred approach, you will put people first andlead with empathy.Experience in horticulture, outdoor learning or social enterprise is welcomebut not essential, what matters most is your commitment to empoweringthe people we support.Why Join Sunnyside?Be part of a welcoming, inclusive organisation that genuinely changeslives.Work in beautiful, nature-rich environments with a passionate anddedicated team.Shape the future direction of our charity as part of the SeniorLeadership Team.Lead innovative, meaningful programmes that help trainees thrive.How to ApplyPlease send your CV and a supporting statement explaining yourinterest in and suitability for the role to:emma@sunnysideruraltrust.org.uk by 5pm Friday 16th January 2026 Interviews week commencing 26th January 2026For an informal conversation, contact: Emma Power COO on 078 21 656 251Learn more about us at: www.sunnysideruraltrust.org.ukSunnyside Rural Trust is an equal opportunities employer.We welcome and support applicants with disabilities.