Tramstop Café, Colyton & Claudes Café, Seaton
quality customer service to all our visitors & colleagues, excellent communication skills in order that we give a personal service to all our visitors. Day to day serving visitors with their catering requirements. Housekeeping duties including the dishwasher. Dealing with visitor’s inquiries and complaints satisfactorily. Ensuring a clean, tidy, and efficient environment for staff and visitors. To have a working knowledge of all products available in Seaton Tramway. Any other reasonable task within the competence of the volunteer. Training to be given.
Meet & Greet Duties:
Quality customer service to all our visitors & colleagues, excellent communication skills in order that we give a personal service to all our visitors, welcome and meet coaches (pre-booked & ad hoc) direct them to the ticket desk at Seaton, advise them of their driver, ask the organiser to pay at the ticket desk. Daily visitors – questions regarding fares, journey, toilets, where does the tram go, etc. Visitor inquiries and complaints dealt with satisfactorily. Training to be given.
Learning & Activities Volunteer
An exciting and unique volunteering opportunity to work with the Learning & Activity team to help deliver a new formal and informal learning programme for Seaton Tramway, engaging with new, diverse audiences, and developing activities and events. This is a fun and flexible role and would suit anyone who loves working with people of all ages. Please note that a DBS check will be required.
Shop & Station
Quality customer service to all our visitors & colleagues, excellent communication skills in order that we give a personal service to all our visitors. Assist the station manager in the gift shop with stocking up of shelves, pricing of stock, ensuring a clean, tidy, and efficient environment for staff and visitors. To have a working knowledge of all products available in Seaton Tramway. Any other reasonable task within the competence of the volunteer. Visitor inquiries and complaints dealt with satisfactorily. Training to be given.