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Flexible Retail Assistant - Brixton

Salary: £13.85 per hour

Location: Brixton

Hours: Bank contract

How would you like to be part of a team whose ambition is to become ‘London‘s answer to sustainable fashion’ whilst also making a difference to the lives of those facing life-limiting illness in the community?

As a Flexible Retail Assistant at one of our charity shops you will play a key role in supporting the vital funding needed to support the free care provided by Royal Trinity Hospice. As the oldest hospice in the UK, we provide compassionate end of life care and support to patients and their families across seven London boroughs.

About the role

If you can drive sales from donated goods, manage the stockroom and shop floor, merchandise and create visual displays, engage with retail campaigns, provide fantastic customer service and promote the hospice, this could be the perfect fit for you.

Skills and experience

• Experience of working in a fast-paced customer focussed environment
• Experience of dealing with the public face to face and over the telephone
• Have a passion for fashion and sustainability
• Good literacy and numeracy skills
• Excellent communication and customer service skills

Benefits of working at Trinity

• 25% store discount in Trinity shops
• Lots of opportunities to attend exciting and high-profile events e.g. a staff lottery to attend our regular biannual Gala dinner; participating in Royal visits, and the annual summer garden party
• Regular ballots for donated free tickets and prizes
• Access to courses of free counselling
• Flexible working

Royal Trinity Hospice is committed to promoting equal opportunities in employment. Everyone at Trinity is treated fairly with dignity and respect irrespective of age, gender, gender identity, sexual orientation, marital status, civil partnership status, disability, nationality, race, religion or belief. We pride ourselves on being an inclusive organisation that encourages and supports fairness, respect, equality, diversity, inclusion and engagement (FREDIE) in all its forms. 

We encourage and welcome applications from people of all backgrounds.

How to apply

Please click the apply online button below.

For more information, please download the job description and person specification.

Download the job description and person specification

Find out more about working at Trinity

Read our blog "A day in the life of a Trinity shop assistant manager"

Latest

• Flexible Retail Assistant - Clapham Junction

  Flexible Retail Assistant Salary: £13.85 per hour Location: Clapham Junction Hours: Bank contract

• Flexible Retail Assistant - Brixton

  Flexible retail assistant Salary: £13.85 per hour Location: Brixton Hours: Bank contract

• Community Yoga in aid of Royal Trinity Hospice

  Community Yoga in aid of Royal Trinity Hospice!

• Death cafe - free

  Join us at the hospice for an afternoon discussion surrounding death. It's completely free, tea and cake will be provided.

Most read

• Shop online

  Trinity's online shops allow you to enjoy the unique Trinity shopping experience in the comfort of your own home. And what’s more, you can shop in the knowledge that every penny of profit goes towards helping us continue to provide free care and support.

• Find a charity shop

  Find your nearest Trinity charity shop as well as contact information and directions using our interactive map.

• Welcome to Royal Trinity Hospice

  We provide skilled, compassionate palliative and end of life care in central and south west London, and it's all completely free.

• Book a collection of goods

  Donate your preloved fashion without even leaving the house by arranging a collection from our team.

• Donate at your local Trinity shop

  Find out how you can donate preloved goods to any of our Trinity shops.

• Meet Trinity's Executive team

  The Executive team provides strategic leadership and support to Royal Trinity Hospice and Trinity Hospice Shops Ltd.

• Meet the team

  Meet some of the staff team working for Trinity across the hospice and our shops

• Fluids at the end of life

  This leaflet answers some frequently asked questions about fluids and the use of artificial hydration (fluids given by a drip) in advanced illness.

• Privacy notice

  Whether you're a patient, a donor, a volunteer or a member of staff, we are committed to looking after your data.

• Donate to Trinity now

  Every moment matters. Your donation will mean we can be here to help our patients make the very best of every one.

Scroll

Flexible Retail Assistant - Clapham Junction

Salary: £13.85 per hour

Location: Clapham Junction

Hours: Bank contract

How would you like to be part of a team whose ambition is to become ‘London‘s answer to sustainable fashion’ whilst also making a difference to the lives of those facing life-limiting illness in the community?

As a Flexible Retail Assistant at one of our charity shops you will play a key role in supporting the vital funding needed to support the free care provided by Royal Trinity Hospice. As the oldest hospice in the UK, we provide compassionate end of life care and support to patients and their families across seven London boroughs.

About the role

If you can drive sales from donated goods, manage the stockroom and shop floor, merchandise and create visual displays, engage with retail campaigns, provide fantastic customer service and promote the hospice, this could be the perfect fit for you.

Skills and experience

• Experience of working in a fast-paced customer focussed environment
• Experience of dealing with the public face to face and over the telephone
• Have a passion for fashion and sustainability
• Good literacy and numeracy skills
• Excellent communication and customer service skills

Benefits of working at Trinity

• 25% store discount in Trinity shops
• Lots of opportunities to attend exciting and high-profile events e.g. a staff lottery to attend our regular biannual Gala dinner; participating in Royal visits, and the annual summer garden party
• Regular ballots for donated free tickets and prizes
• Access to courses of free counselling
• Flexible working

Royal Trinity Hospice is committed to promoting equal opportunities in employment. Everyone at Trinity is treated fairly with dignity and respect irrespective of age, gender, gender identity, sexual orientation, marital status, civil partnership status, disability, nationality, race, religion or belief. We pride ourselves on being an inclusive organisation that encourages and supports fairness, respect, equality, diversity, inclusion and engagement (FREDIE) in all its forms. 

We encourage and welcome applications from people of all backgrounds.

How to apply

Please click the apply online button below.

For more information, please download the job description and person specification.

Download the job description and person specification

Find out more about working at Trinity

Read our blog "A day in the life of a Trinity shop assistant manager"

Latest

• Flexible Retail Assistant - Clapham Junction

  Flexible Retail Assistant Salary: £13.85 per hour Location: Clapham Junction Hours: Bank contract

• Flexible Retail Assistant - Brixton

  Flexible retail assistant Salary: £13.85 per hour Location: Brixton Hours: Bank contract

• Community Yoga in aid of Royal Trinity Hospice

  Community Yoga in aid of Royal Trinity Hospice!

• Death cafe - free

  Join us at the hospice for an afternoon discussion surrounding death. It's completely free, tea and cake will be provided.

Most read

• Shop online

  Trinity's online shops allow you to enjoy the unique Trinity shopping experience in the comfort of your own home. And what’s more, you can shop in the knowledge that every penny of profit goes towards helping us continue to provide free care and support.

• Find a charity shop

  Find your nearest Trinity charity shop as well as contact information and directions using our interactive map.

• Welcome to Royal Trinity Hospice

  We provide skilled, compassionate palliative and end of life care in central and south west London, and it's all completely free.

• Book a collection of goods

  Donate your preloved fashion without even leaving the house by arranging a collection from our team.

• Donate at your local Trinity shop

  Find out how you can donate preloved goods to any of our Trinity shops.

• Meet Trinity's Executive team

  The Executive team provides strategic leadership and support to Royal Trinity Hospice and Trinity Hospice Shops Ltd.

• Meet the team

  Meet some of the staff team working for Trinity across the hospice and our shops

• Fluids at the end of life

  This leaflet answers some frequently asked questions about fluids and the use of artificial hydration (fluids given by a drip) in advanced illness.

• Privacy notice

  Whether you're a patient, a donor, a volunteer or a member of staff, we are committed to looking after your data.

• Donate to Trinity now

  Every moment matters. Your donation will mean we can be here to help our patients make the very best of every one.

Scroll

Assistant Shop Manager - Portobello Road

Salary: £27,008 - £28,118 pa pro rata (Mulberry Pay Scale, Grade Beech)

Hours: 37.5 per week

Location: Portobello Road

How would you like to be part of a team whose ambition is to become ‘London‘s answer to sustainable fashion’ whilst also making a difference to the lives of those facing life-limiting illness in the community?

As an Assistant Manager at one of our charity shops you will play a key role in supporting the vital funding needed to support the free care provided by Royal Trinity Hospice. As the oldest hospice in the UK, we provide compassionate end of life care and support to patients and their families across seven London boroughs.

About the role

If you can drive sales from donated goods, manage the stockroom and shop floor, merchandise and create visual displays, engage with retail campaigns, provide fantastic customer service and promote the hospice, this could be the perfect fit for you.

Skills and experience

• Experience of working in a fast-paced customer focussed environment
• Experience of dealing with the public face to face and over the telephone
• Have a passion for fashion and sustainability
• Good literacy and numeracy skills
• Excellent communication and customer service skills

Benefits of working at Trinity

• A generous 27 days annual leave increasing to 29 after 5 years and 33 days after 10 years, plus bank holidays (any bank holidays worked will be given back in lieu)
• A pension scheme is offered with employer contributions of up to 7.5%
• Occupational maternity, paternity, shared parental and adoption pay enhanced above the statutory minimum
• Cycle to work scheme and interest-free season ticket loans available
• Free eyesight tests for DSE users and a contribution towards the cost of glasses
• 25% store discount in Trinity shops
• Life assurance cover
• Lots of opportunities to attend exciting and high-profile events e.g. a staff lottery to attend our regular biannual Gala dinner; participating in Royal visits, and the annual summer garden party
• Regular ballots for donated free tickets and prizes
• Access to courses of free counselling

See the full list of benefits of working for Royal Trinity Hospice

Royal Trinity Hospice is committed to promoting equal opportunities in employment. Everyone at Trinity is treated fairly with dignity and respect irrespective of age, gender, gender identity, sexual orientation, marital status, civil partnership status, disability, nationality, race, religion or belief. We pride ourselves on being an inclusive organisation that encourages and supports fairness, respect, equality, diversity, inclusion and engagement (FREDIE) in all its forms. 

We encourage and welcome applications from people of all backgrounds.

How to apply

Please click the apply online button below.

For more information, please download the job description and person specification.

Download the job description and person specification

Find out more about working at Trinity

Read our blog "A day in the life of a Trinity shop assistant manager''

Latest

• Assistant Shop Manager - Portobello Road

  Salary: £27,008 - £28,118 pa pro rata (Mulberry Pay Scale, Grade Beech) Hours: 37.5 per week Location: Portobello Road

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• Housekeeping Operative

  We have an exciting opportunity for an exceptional individual to join our facilities team as a House Keeping Operative/Cleaner Hours: 18.75 hours per week (part time), worked 5 days out of 7

Most read

• Shop online

  Trinity's online shops allow you to enjoy the unique Trinity shopping experience in the comfort of your own home. And what’s more, you can shop in the knowledge that every penny of profit goes towards helping us continue to provide free care and support.

• Find a charity shop

  Find your nearest Trinity charity shop as well as contact information and directions using our interactive map.

• Welcome to Royal Trinity Hospice

  We provide skilled, compassionate palliative and end of life care in central and south west London, and it's all completely free.

• Book a collection of goods

  Donate your preloved fashion without even leaving the house by arranging a collection from our team.

• Donate at your local Trinity shop

  Find out how you can donate preloved goods to any of our Trinity shops.

• Meet Trinity's Executive team

  The Executive team provides strategic leadership and support to Royal Trinity Hospice and Trinity Hospice Shops Ltd.

• Meet the team

  Meet some of the staff team working for Trinity across the hospice and our shops

• Fluids at the end of life

  This leaflet answers some frequently asked questions about fluids and the use of artificial hydration (fluids given by a drip) in advanced illness.

• Privacy notice

  Whether you're a patient, a donor, a volunteer or a member of staff, we are committed to looking after your data.

• Donate to Trinity now

  Every moment matters. Your donation will mean we can be here to help our patients make the very best of every one.

Scroll

Flexible Retail Assistant - North End Road

Salary: £13.85 per hour

Location: North End Road

Hours: Bank contract

How would you like to be part of a team whose ambition is to become ‘London‘s answer to sustainable fashion’ whilst also making a difference to the lives of those facing life-limiting illness in the community?

As a Flexible Retail Assistant at one of our charity shops you will play a key role in supporting the vital funding needed to support the free care provided by Royal Trinity Hospice. As the oldest hospice in the UK, we provide compassionate end of life care and support to patients and their families across seven London boroughs.

About the role

If you can drive sales from donated goods, manage the stockroom and shop floor, merchandise and create visual displays, engage with retail campaigns, provide fantastic customer service and promote the hospice, this could be the perfect fit for you.

Skills and experience

• Experience of working in a fast-paced customer focussed environment
• Experience of dealing with the public face to face and over the telephone
• Have a passion for fashion and sustainability
• Good literacy and numeracy skills
• Excellent communication and customer service skills

Benefits of working at Trinity

• 25% store discount in Trinity shops
• Lots of opportunities to attend exciting and high-profile events e.g. a staff lottery to attend our regular biannual Gala dinner; participating in Royal visits, and the annual summer garden party
• Regular ballots for donated free tickets and prizes
• Access to courses of free counselling
• Flexible working

Royal Trinity Hospice is committed to promoting equal opportunities in employment. Everyone at Trinity is treated fairly with dignity and respect irrespective of age, gender, gender identity, sexual orientation, marital status, civil partnership status, disability, nationality, race, religion or belief. We pride ourselves on being an inclusive organisation that encourages and supports fairness, respect, equality, diversity, inclusion and engagement (FREDIE) in all its forms. 

We encourage and welcome applications from people of all backgrounds.

How to apply

Please click the apply online button below.

For more information, please download the job description and person specification.

Download the job description and person specification

Find out more about working at Trinity

Read our blog "A day in the life of a Trinity shop assistant manager"

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• Car cleaning volunteer

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• Flexible Retail Assistant - North End Road

  Flexible Retail Assistant Salary: £13.85 per hour Location: North End Road Hours: Bank contract

• Assistant Shop Manager - Portobello Road

  Salary: £27,008 - £28,118 pa pro rata (Mulberry Pay Scale, Grade Beech) Hours: 37.5 per week Location: Portobello Road

• Catering Assistant

  Salary: £27,008 pa including London weighting (Mulberry Pay Scale, Grade Ash) Hours: 37.5 hours per week (worked 5 days out of 7 on a rota basis) Contract: Permanent

Most read

• Shop online

  Trinity's online shops allow you to enjoy the unique Trinity shopping experience in the comfort of your own home. And what’s more, you can shop in the knowledge that every penny of profit goes towards helping us continue to provide free care and support.

• Find a charity shop

  Find your nearest Trinity charity shop as well as contact information and directions using our interactive map.

• Welcome to Royal Trinity Hospice

  We provide skilled, compassionate palliative and end of life care in central and south west London, and it's all completely free.

• Book a collection of goods

  Donate your preloved fashion without even leaving the house by arranging a collection from our team.

• Donate at your local Trinity shop

  Find out how you can donate preloved goods to any of our Trinity shops.

• Meet Trinity's Executive team

  The Executive team provides strategic leadership and support to Royal Trinity Hospice and Trinity Hospice Shops Ltd.

• Meet the team

  Meet some of the staff team working for Trinity across the hospice and our shops

• Fluids at the end of life

  This leaflet answers some frequently asked questions about fluids and the use of artificial hydration (fluids given by a drip) in advanced illness.

• Privacy notice

  Whether you're a patient, a donor, a volunteer or a member of staff, we are committed to looking after your data.

• Donate to Trinity now

  Every moment matters. Your donation will mean we can be here to help our patients make the very best of every one.

Scroll

Flexible Retail Assistant - Notting Hill

Salary: £13.85 per hour

Location: Notting Hill

Hours: Bank contract

How would you like to be part of a team whose ambition is to become ‘London‘s answer to sustainable fashion’ whilst also making a difference to the lives of those facing life-limiting illness in the community?

As a Flexible Retail Assistant at one of our charity shops you will play a key role in supporting the vital funding needed to support the free care provided by Royal Trinity Hospice. As the oldest hospice in the UK, we provide compassionate end of life care and support to patients and their families across seven London boroughs.

About the role

If you can drive sales from donated goods, manage the stockroom and shop floor, merchandise and create visual displays, engage with retail campaigns, provide fantastic customer service and promote the hospice, this could be the perfect fit for you.

Skills and experience

• Experience of working in a fast-paced customer focussed environment
• Experience of dealing with the public face to face and over the telephone
• Have a passion for fashion and sustainability
• Good literacy and numeracy skills
• Excellent communication and customer service skills

Benefits of working at Trinity

• 25% store discount in Trinity shops
• Lots of opportunities to attend exciting and high-profile events e.g. a staff lottery to attend our regular biannual Gala dinner; participating in Royal visits, and the annual summer garden party
• Regular ballots for donated free tickets and prizes
• Access to courses of free counselling
• Flexible working

Royal Trinity Hospice is committed to promoting equal opportunities in employment. Everyone at Trinity is treated fairly with dignity and respect irrespective of age, gender, gender identity, sexual orientation, marital status, civil partnership status, disability, nationality, race, religion or belief. We pride ourselves on being an inclusive organisation that encourages and supports fairness, respect, equality, diversity, inclusion and engagement (FREDIE) in all its forms. 

We encourage and welcome applications from people of all backgrounds.

How to apply

Please click the apply online button below.

For more information, please download the job description and person specification.

Download the job description and person specification

Find out more about working at Trinity

Read our blog "A day in the life of a Trinity shop assistant manager"

Latest

• Flexible Retail Assistant - Notting Hill

  Salary: £13.85 per hour Location: Notting Hill Hours: Bank contract

• Clinical Nurse Specialist - Specialist Community Nursing Team

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• Susie Slade Exhibition

  Exhibition of Susie Slade's work with donations in aid of Royal Trinity Hospice

• What if my child doesn’t want to talk?

  You’re not alone if you have a child facing the loss of a loved one, who doesn’t want to talk about what’s happened. Here our Senior Social Worker for Children and Families , Robyn Parker shares some guidance for parents at a loss with how to break the silence, as part of Children’s Grief Awareness week.

Most read

• Shop online

  Trinity's online shops allow you to enjoy the unique Trinity shopping experience in the comfort of your own home. And what’s more, you can shop in the knowledge that every penny of profit goes towards helping us continue to provide free care and support.

• Find a charity shop

  Find your nearest Trinity charity shop as well as contact information and directions using our interactive map.

• Welcome to Royal Trinity Hospice

  We provide skilled, compassionate palliative and end of life care in central and south west London, and it's all completely free.

• Book a collection of goods

  Donate your preloved fashion without even leaving the house by arranging a collection from our team.

• Donate at your local Trinity shop

  Find out how you can donate preloved goods to any of our Trinity shops.

• Meet Trinity's Executive team

  The Executive team provides strategic leadership and support to Royal Trinity Hospice and Trinity Hospice Shops Ltd.

• Meet the team

  Meet some of the staff team working for Trinity across the hospice and our shops

• Fluids at the end of life

  This leaflet answers some frequently asked questions about fluids and the use of artificial hydration (fluids given by a drip) in advanced illness.

• Privacy notice

  Whether you're a patient, a donor, a volunteer or a member of staff, we are committed to looking after your data.

• Donate to Trinity now

  Every moment matters. Your donation will mean we can be here to help our patients make the very best of every one.

Scroll

Palliative Care Assistant - Specialist Community Nursing Team

Salary: AfC Band 3 £30,546 - £32,207 pa (inclusive of HCA) dependent on experience

Hours: 37.5 hours per week 

We have an exciting opportunity for an exceptional individual to join our busy community service as a Palliative Care Assistant.

Royal Trinity Hospice provides specialist palliative care in the community across central and southwest London. Our specialist community nursing team supports patients with life-limiting conditions and specialist palliative care needs wherever they call home.

We are seeking a compassionate and dedicated Palliative Care Assistant (PCA) to join our team. PCAs play a vital role in supporting the team with the assessment, review and support of patients and families on the community caseload. They act as the eyes and ears of the registered clinicians responsible for the patient caseload and visit patients independently or jointly with the registered clinicians.

Responsibilities of a Palliative Care Assistant   

• Use listening and observation skills to identify patient and family needs
• Communicate effectively via face-to-face, phone, or video
• Share clear, concise observations with clinical colleagues
• Build strong relationships within the multidisciplinary team
• Be willing and flexible to work across different clinical teams within the hospice to cover gaps in service. *Please note that this is not a traditional ‘hands on’ care assistant role.

Skills and experience required

• Understands the challenges of working with people with life-limiting illnesses and those important to them
• Able to undertakes a range of routine assessment and interventions in a community setting but willing to carry out new interventions following appropriate training.
• Understands the importance of multidisciplinary team working and discussion.
• Able to use electronic databases and willingness to learn to use those relevant to the role
• Able to create accurate records within the electronic patient record system in line with the Hospice’s guidelines
• Able to identify and action with support any learning needs or gaps in knowledge and actively engage in learning and development opportunities
• Commitment to ongoing learning and development
• Care Certificate completed or commitment to complete within 6 months

Benefits

• We match Agenda for Change/NHS terms and conditions for maternity, paternity and long-term sickness pay
• Length of service for those joining directly from another CQC regulated organisation (NHS, social care, hospice) is recognised in annual leave, maternity, paternity and long-term sickness pay
• A pension scheme is offered with employer contributions of up to 7.5% or a continuation of your existing NHS pension
• A generous 27 days annual leave increasing to 29 after 5 years and 33 days after 10 years, plus bank holidays (any bank holidays worked will be given back in lieu)
• Cycle to work scheme and interest-free season ticket loans available
• Free eyesight test for DSE users and a contribution towards the cost of glasses
• 25% store discount in Trinity shops
• Life assurance cover
• Lots of opportunities to attend exciting and high-profile events e.g. a staff lottery to attend our regular biannual Gala dinner; participating in Royal visits, and the annual summer garden party
• Regular ballots for donated free tickets and prizes
• Access to courses of free counselling on the phone or face to face

Download the full list of benefits of working for Royal Trinity Hospice

Royal Trinity Hospice is committed to promoting equal opportunities in employment. Everyone at Trinity is treated fairly with dignity and respect irrespective of age, gender, gender identity, sexual orientation, marital status, civil partnership status, disability, nationality, race, religion or belief. We pride ourselves on being an inclusive organisation that encourages and supports fairness, respect, equality, diversity, inclusion and engagement (FREDIE) in all its forms. 

How to apply

If you have the skills and experience, we’re looking for, please complete the online application below.

For an informal chat or visit please contact Helen Brewerton, Head of Specialist Community Nursing on 0207 787 1062.

Closing Date: Wednesday 7 January 2026

Interview Date: Monday 19 January 2026

Download the Job Description and Person Specification

All successful applicants will be subject to DBS, Occupational Health and Reference checks.

Latest

• 15 years of making a difference: why our charity shops are more than just retail

  Explore what life in Royal Trinity Hospice shops is really like through the lens of Wendy, a shop manager who dedicated 15 years to building community across London.

• Assistant Shop Manager - Clapham Junction

  Salary: £27,008 - £28,119 pa Hours: 37.5 per week (full time) Location: Clapham Junction

• Assistant Manager - Streatham Hill

  If you would you like to be part of a team whose ambition is to become ‘London‘s answer to sustainable fashion’ whilst also making a difference to the lives of those facing life-limiting illness in the community, please apply now!

• Dedicate a digital Christmas tree light

  We invite you to dedicate a digital light on our online Memory Christmas Tree. Each light shines in memory of a loved one and helps support our vital work.

Most read

• Shop online

  Trinity's online shops allow you to enjoy the unique Trinity shopping experience in the comfort of your own home. And what’s more, you can shop in the knowledge that every penny of profit goes towards helping us continue to provide free care and support.

• Find a charity shop

  Find your nearest Trinity charity shop as well as contact information and directions using our interactive map.

• Book a collection of goods

  Donate your preloved fashion without even leaving the house by arranging a collection from our team.

• Welcome to Royal Trinity Hospice

  We provide skilled, compassionate palliative and end of life care in central and south west London, and it's all completely free.

• Donate at your local Trinity shop

  Find out how you can donate preloved goods to any of our Trinity shops.

• Meet Trinity's Executive team

  The Executive team provides strategic leadership and support to Royal Trinity Hospice and Trinity Hospice Shops Ltd.

• Meet the team

  Meet some of the staff team working for Trinity across the hospice and our shops

• Fluids at the end of life

  This leaflet answers some frequently asked questions about fluids and the use of artificial hydration (fluids given by a drip) in advanced illness.

• Privacy notice

  Whether you're a patient, a donor, a volunteer or a member of staff, we are committed to looking after your data.

• Donate to Trinity now

  Every moment matters. Your donation will mean we can be here to help our patients make the very best of every one.

Scroll

Assistant Shop Manager - Clapham Junction

Salary: £27,008 - £28,119 pa 

Hours: 37.5 per week (full time)

Location: Clapham Junction

How would you like to be part of a team whose ambition is to become ‘London‘s answer to sustainable fashion’ whilst also making a difference to the lives of those facing life-limiting illness in the community?

As an Assistant Manager at one of our charity shops you will play a key role in supporting the vital funding needed to support the free care provided by Royal Trinity Hospice. As the oldest hospice in the UK, we provide compassionate end of life care and support to patients and their families across seven London boroughs.

About the role

If you can drive sales from donated goods, manage the stockroom and shop floor, merchandise and create visual displays, engage with retail campaigns, provide fantastic customer service and promote the hospice, this could be the perfect fit for you.

Skills and experience

• Experience of working in a fast-paced customer focussed environment
• Experience of dealing with the public face to face and over the telephone
• Have a passion for fashion and sustainability
• Good literacy and numeracy skills
• Excellent communication and customer service skills

Benefits of working at Trinity

• A generous 27 days annual leave increasing to 29 after 5 years and 33 days after 10 years, plus bank holidays (any bank holidays worked will be given back in lieu)
• A pension scheme is offered with employer contributions of up to 7.5%
• Occupational maternity, paternity, shared parental and adoption pay enhanced above the statutory minimum
• Cycle to work scheme and interest-free season ticket loans available
• Free eyesight tests for DSE users and a contribution towards the cost of glasses
• 25% store discount in Trinity shops
• Life assurance cover
• Lots of opportunities to attend exciting and high-profile events e.g. a staff lottery to attend our regular biannual Gala dinner; participating in Royal visits, and the annual summer garden party
• Regular ballots for donated free tickets and prizes
• Access to courses of free counselling

Download the full list of benefits of working for Royal Trinity Hospice

Royal Trinity Hospice is committed to promoting equal opportunities in employment. Everyone at Trinity is treated fairly with dignity and respect irrespective of age, gender, gender identity, sexual orientation, marital status, civil partnership status, disability, nationality, race, religion or belief. We pride ourselves on being an inclusive organisation that encourages and supports fairness, respect, equality, diversity, inclusion and engagement (FREDIE) in all its forms. 

We encourage and welcome applications from people of all backgrounds.

How to apply

Please click the apply online button below.

For more information, please download the job description and person specification.

Download the job description and person specification

Read our blog "A day in the life of a Trinity shop assistant manager"

Latest

• 15 years of making a difference: why our charity shops are more than just retail

  Explore what life in Royal Trinity Hospice shops is really like through the lens of Wendy, a shop manager who dedicated 15 years to building community across London.

• Assistant Shop Manager - Clapham Junction

  Salary: £27,008 - £28,119 pa Hours: 37.5 per week (full time) Location: Clapham Junction

• Assistant Manager - Streatham Hill

  If you would you like to be part of a team whose ambition is to become ‘London‘s answer to sustainable fashion’ whilst also making a difference to the lives of those facing life-limiting illness in the community, please apply now!

• Dedicate a digital Christmas tree light

  We invite you to dedicate a digital light on our online Memory Christmas Tree. Each light shines in memory of a loved one and helps support our vital work.

Most read

• Shop online

  Trinity's online shops allow you to enjoy the unique Trinity shopping experience in the comfort of your own home. And what’s more, you can shop in the knowledge that every penny of profit goes towards helping us continue to provide free care and support.

• Find a charity shop

  Find your nearest Trinity charity shop as well as contact information and directions using our interactive map.

• Book a collection of goods

  Donate your preloved fashion without even leaving the house by arranging a collection from our team.

• Welcome to Royal Trinity Hospice

  We provide skilled, compassionate palliative and end of life care in central and south west London, and it's all completely free.

• Donate at your local Trinity shop

  Find out how you can donate preloved goods to any of our Trinity shops.

• Meet Trinity's Executive team

  The Executive team provides strategic leadership and support to Royal Trinity Hospice and Trinity Hospice Shops Ltd.

• Meet the team

  Meet some of the staff team working for Trinity across the hospice and our shops

• Fluids at the end of life

  This leaflet answers some frequently asked questions about fluids and the use of artificial hydration (fluids given by a drip) in advanced illness.

• Privacy notice

  Whether you're a patient, a donor, a volunteer or a member of staff, we are committed to looking after your data.

• Donate to Trinity now

  Every moment matters. Your donation will mean we can be here to help our patients make the very best of every one.

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Assistant Manager - Streatham Hill

Salary: £27,008 - £28,119 pa (Mulberry Pay Scale, Grade Beech)

Hours: 37.5 per week

Location: Streatham Hill

How would you like to be part of a team whose ambition is to become ‘London‘s answer to sustainable fashion’ whilst also making a difference to the lives of those facing life-limiting illness in the community?

As an Assistant Manager at one of our charity shops you will play a key role in supporting the vital funding needed to support the free care provided by Royal Trinity Hospice. As the oldest hospice in the UK, we provide compassionate end of life care and support to patients and their families across seven London boroughs.

About the role

If you can drive sales from donated goods, manage the stockroom and shop floor, merchandise and create visual displays, engage with retail campaigns, provide fantastic customer service and promote the hospice, this could be the perfect fit for you.

Skills and experience

• Experience of working in a fast-paced customer focussed environment
• Experience of dealing with the public face to face and over the telephone
• Have a passion for fashion and sustainability
• Good literacy and numeracy skills
• Excellent communication and customer service skills

Benefits of working at Trinity

• A generous 27 days annual leave increasing to 29 after 5 years and 33 days after 10 years, plus bank holidays (any bank holidays worked will be given back in lieu)
• A pension scheme is offered with employer contributions of up to 7.5%
• Occupational maternity, paternity, shared parental and adoption pay enhanced above the statutory minimum
• Cycle to work scheme and interest-free season ticket loans available
• Free eyesight tests for DSE users and a contribution towards the cost of glasses
• 25% store discount in Trinity shops
• Life assurance cover
• Lots of opportunities to attend exciting and high-profile events e.g. a staff lottery to attend our regular biannual Gala dinner; participating in Royal visits, and the annual summer garden party
• Regular ballots for donated free tickets and prizes
• Access to courses of free face to face counselling

See the full list of benefits of working for Royal Trinity Hospice

Royal Trinity Hospice is committed to promoting equal opportunities in employment. Everyone at Trinity is treated fairly with dignity and respect irrespective of age, gender, gender identity, sexual orientation, marital status, civil partnership status, disability, nationality, race, religion or belief. We pride ourselves on being an inclusive organisation that encourages and supports fairness, respect, equality, diversity, inclusion and engagement (FREDIE) in all its forms. 

We encourage and welcome applications from people of all backgrounds.

How to apply

Please click the apply online button below.

For more information, please download the job description and person specification.

Download the job description and person specification

Find out more about working at Trinity

Read our blog "A day in the life of a Trinity shop assistant manager"

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• Donate to Trinity now

  Every moment matters. Your donation will mean we can be here to help our patients make the very best of every one.