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About YMCA St Paul’s Group:
YMCA St Paul's Group is a charity that aims to support and empower young people and communities throughout London by providing life-changing youth work, essential community services, inclusive health and wellbeing centres, and supported accommodation for those at risk of homelessness. The organisation aims to create thriving places for young people and flourishing communities. With a commitment to long-term transformation in mind, body, and spirit, YMCA St Paul's Group has served the community for over 150 years.
About the role:
As a Housing and Support Assistant (Nights) at YMCA St Paul's Group, you will be an integral part of our Housing and Support team, dedicating your nights to delivering exceptional housing and support services to our residents. Your role will often be the initial touchpoint for our residents and visitors, handling myriad queries and offering comprehensive, tailored advice. You will embody our commitment to consistent, superior customer service, positively impacting everyone you interact with, particularly our residents and their support networks. Your role will be dynamic and diverse, encompassing responsibilities such as reception duties, first aid, fire marshal, and health and safety while representing the welcoming face of YMCA St Paul's Group for new residents and Health & Wellbeing members.
Key Responsibilities:
Deliver Outstanding Customer Service: At the forefront of our customer service, your interactions will set the tone for the high-quality experience we are known for, leaving a memorable impression on our residents and their support network.
Versatility at its Best: Far from routine, your role will encompass a variety of tasks. Beyond the standard reception duties like managing telephone services, handling mail, overseeing repairs, and processing payments, you'll be instrumental in upholding the safety and security of our building.
Safety and Security: As the designated first aider and fire marshal, you'll be responsible for the protection and wellbeing of our residents, particularly during emergencies. Regular patrols and checks of wellbeing and facilities will be a key part of your role, ensuring the safety and comfort of our community.
Welcoming and Listening: Often the first point of contact, you will welcome new residents, address complaints, manage reports of anti-social behaviour, and offer a compassionate ear to residents and the public. Your ability to identify and appropriately report concerns or issues will be invaluable.
Join a Supportive Team: By joining our team, you become part of a welcoming and experienced group of housing advisors, where your expertise and passion will be pivotal in making a significant difference in the lives of our residents and visitors. The multifaceted nature of your responsibilities will keep you engaged, and your commitment to high-quality service will be a source of pride and achievement.
Becoming a member of our team as a Housing and Support Assistant (Nights) places you within a welcoming and collaborative community of skilled housing professionals. This position offers a dynamic range of duties that will continuously engage and challenge you. Your commitment to providing exceptional service throughout the night will be a testament to your dedication and a source of personal pride and fulfilment. As you navigate your varied responsibilities, your efforts will be instrumental in maintaining a safe, supportive, and comforting environment for everyone we serve.
What we offer:
At YMCA St. Paul's Group, we prioritise improving diversity and inclusion in the workplace and our services. We value your authenticity and unique voice and encourage you to share your opinions. You will have the opportunity to be a catalyst for change by actively participating in our Employee Resource Groups.
You can learn, grow, and reach your full potential as a team member. We are committed to your development and will support your personal growth journey. Our comprehensive learning and development program includes training, qualifications, and on-the-job experience, ensuring that you have the skills necessary for your role while offering continuous development and advancement opportunities.
In addition, you will have access to a range of benefits which will support you in mind, body, and spirit, which include:
Free gym access across our sites.
Discounts from major retailers and supermarkets.
Free access to well-being and counselling services.
The ability to work from a range of outer London work locations.
Career development programmes to help you thrive.
Family-friendly policies to help you balance work-life, including enhanced maternity pay.
Life Assurance.
For a complete list of our staff benefits, please click here.
Role
Housing and Support Assistant (Night)
Open Date
2025-09-08
Expiry Date
2025-10-10
Contract Type
Permanent
Weekly Hours
42 Hours
Location
YMCA HAYES
Salary
£27177 - £27177
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Job Purpose
As one of YMCA St Paul’s Group’s Activities Coordinator you will deliver holistic support to people affected by homelessness, who are some of the most excluded vulnerable people in society.
The primary role of the Activities Coordinator is to ensure that all clients within their services progress with all Progression activities (which include Education, Training, Employment and Volunteering (ETEV) and Engagement and Empowerment) and participate in Health and Wellbeing activities.
All of your work with our clients will aspire to develop their full potential in mind, body, and spirit – inspired by, and faithful to, our Christian values.
Organisation Context
- We provide housing and support to those in need of a place to call home and support them with services that empower them to build a positive future.
- We support children, young people, and families to be safe, healthy, connected and confident.
- We bring people together by encouraging them to be healthy, physically, and mentally.
- We help nurture an environment where people of all faiths and none can understand and express the love of God.
- We empower our residents, staff and users by providing them with excellent service and welcoming properties where they can thrive.
- We enable the Charity to respond to the future with an equipped and empowered workforce that is flexible and agile.
- The vision of YMCA St Paul’s group is to empower young people by providing the resources and support so they can thrive. We wish to create inclusive, active and healthy communities where everyone can flourish.
Our approach is informed by our Christian faith and we work with fellow community collaborators to see this vision realised. Our core values underpin the way that we deliver our work, and our aim is to create an inclusive culture where our staff, residents and customers feel a sense of belonging and are able to be their authentic selves.
Duties and Responsibilities
- Responsible for planning and delivering Progression (ETEV and Engagement and Empowerment) activities, including regular Progression events.
- Work synchronously with Housing and Support Officers to assess and address all areas of development identified using a client-led Homelessness Outcome Star supporting planning approach, aiming to create stability and structure for our clients.
- Delivery of Progression events will include logistical planning, risk assessments and responsibility of communication of Progression events, as delegated.
- Respond promptly where barriers to learning are identified by carrying out proactive intervention strategies referring clients to relevant support where required and monitoring their progress and altering actions to ensure success.
- Responsible for working directly with all Housing, Care and Support clients and residents, all levels of YMCA SPG staff and other agencies/partners, voluntary organisations, and statutory government department representatives as appropriate and as delegated.
- Responsible for developing and supporting a partnership approach with partner organisations in the public, private and voluntary sector, which supports the delivery of efficient, effective Progression opportunities.
- To work with the wider Housing service in support of the delivery Progression priorities (ETEV and Engagement and Empowerment) including attending out of hours meetings and responding to difficult local situations as needed.
- Meeting and exceeding any local key performance indicators or contractual obligations relating to the delivery of Progression activities within Housing, Care and Support services.
In addition, you will have access to a range of benefits which will support you in mind, body, and spirit, including:
- Free gym access across our sites.
- Discounts from major retailers and supermarkets.
- Free access to well-being and counselling services.
- The ability to work from a range of outer London work locations.
- Career development programmes to help you thrive.
- Family-friendly policies to help you balance work-life, including enhanced maternity pay.
- Life Assurance (permanent contracts only).
- For a complete list of our staff benefits please, click here.
Role
Progression Coach
Open Date
2025-08-26
Expiry Date
2025-10-10
Contract Type
Part-Time
Weekly Hours
20 Hours
Location
Roxeth Gate, Ventura House, Greenford and Northolt Grange
Salary
£15254.31 - £15254.31
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About YMCA St Paul’s Group:
YMCA St Paul's Group is a charity that aims to support and empower young people and communities throughout London by providing life-changing youth work, essential community services, inclusive health and wellbeing centres, and supported accommodation for those at risk of homelessness. The organisation aims to create thriving places for young people and flourishing communities. With a commitment to long-term transformation in mind, body, and spirit, YMCA St Paul's Group has served the community for over 150 years.
About the role:
As a Housing and Support Assistant (Nights) at YMCA St Paul's Group, you will be an integral part of our Housing and Support team, dedicating your nights to delivering exceptional housing and support services to our residents. Your role will often be the initial touchpoint for our residents and visitors, handling myriad queries and offering comprehensive, tailored advice. You will embody our commitment to consistent, superior customer service, positively impacting everyone you interact with, particularly our residents and their support networks. Your role will be dynamic and diverse, encompassing responsibilities such as reception duties, first aid, fire marshal, and health and safety while representing the welcoming face of YMCA St Paul's Group for new residents and Health & Wellbeing members.
Key Responsibilities:
Deliver Outstanding Customer Service: At the forefront of our customer service, your interactions will set the tone for the high-quality experience we are known for, leaving a memorable impression on our residents and their support network.
Versatility at its Best: Far from routine, your role will encompass a variety of tasks. Beyond the standard reception duties like managing telephone services, handling mail, overseeing repairs, and processing payments, you'll be instrumental in upholding the safety and security of our building.
Safety and Security: As the designated first aider and fire marshal, you'll be responsible for the protection and wellbeing of our residents, particularly during emergencies. Regular patrols and checks of wellbeing and facilities will be a key part of your role, ensuring the safety and comfort of our community.
Welcoming and Listening: Often the first point of contact, you will welcome new residents, address complaints, manage reports of anti-social behaviour, and offer a compassionate ear to residents and the public. Your ability to identify and appropriately report concerns or issues will be invaluable.
Join a Supportive Team: By joining our team, you become part of a welcoming and experienced group of housing advisors, where your expertise and passion will be pivotal in making a significant difference in the lives of our residents and visitors. The multifaceted nature of your responsibilities will keep you engaged, and your commitment to high-quality service will be a source of pride and achievement.
Becoming a member of our team as a Housing and Support Assistant (Nights) places you within a welcoming and collaborative community of skilled housing professionals. This position offers a dynamic range of duties that will continuously engage and challenge you. Your commitment to providing exceptional service throughout the night will be a testament to your dedication and a source of personal pride and fulfilment. As you navigate your varied responsibilities, your efforts will be instrumental in maintaining a safe, supportive, and comforting environment for everyone we serve.
What we offer:
At YMCA St. Paul's Group, we prioritise improving diversity and inclusion in the workplace and our services. We value your authenticity and unique voice and encourage you to share your opinions. You will have the opportunity to be a catalyst for change by actively participating in our Employee Resource Groups.
You can learn, grow, and reach your full potential as a team member. We are committed to your development and will support your personal growth journey. Our comprehensive learning and development program includes training, qualifications, and on-the-job experience, ensuring that you have the skills necessary for your role while offering continuous development and advancement opportunities.
In addition, you will have access to a range of benefits which will support you in mind, body, and spirit, which include:
Free gym access across our sites.
Discounts from major retailers and supermarkets.
Free access to well-being and counselling services.
The ability to work from a range of outer London work locations.
Career development programmes to help you thrive.
Family-friendly policies to help you balance work-life, including enhanced maternity pay.
Life Assurance.
For a complete list of our staff benefits, please click here.
Role
Housing and Support Assistant (Nights)
Open Date
2025-10-02
Expiry Date
2025-11-02
Contract Type
Permanent
Location
St Agnes 53 Barrowgate Raod
Salary
£27177.70 - £27177.70
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About YMCA St Paul’s Group:
YMCA St Paul's Group is a charity that aims to support and empower young people and communities throughout London by providing life-changing youth work, essential community services, inclusive health and wellbeing centres, and supported accommodation for those who are at risk of homelessness. The organisation aims to create thriving places for young people and flourishing communities. With a commitment to long-term transformation in mind, body, and spirit, YMCA St Paul's Group has served the community for over 150 years.
About the Role:
To assist in all aspects of the running of the Café at YMCA Wimbledon, providing good customer service, food and drink preparation and service, maximise income and customer satisfaction within the Café; keeping all Kitchen areas clean and tidy.
What we offer:
At YMCA St. Paul's Group, we prioritise improving diversity and inclusion in the workplace and our services. We value your authenticity and unique voice and encourage you to share your opinions. You will have the opportunity to be a catalyst for change by actively participating in our Employee Resource Groups.
You can learn, grow, and reach your full potential as a team member. We are committed to your development and will support your personal growth journey. Our comprehensive learning and development program includes training, qualifications, and on-the-job experience, ensuring that you have the skills necessary for your role while offering continuous development and advancement opportunities.
In addition, you will have access to a range of benefits which will support you in mind, body, and spirit, which include:
- Free gym access across our sites.
- Discounts from major retailers and supermarkets.
- Free access to well-being and counselling services.
- The ability to work from a range of outer London work locations.
- Career development programmes to help you thrive.
- Family-friendly policies to help you balance work-life, including enhanced maternity pay.
- Life Assurance (permanent contracts only).
- For a complete list of our staff benefits please, click here
Role
Catering Assistant
Open Date
2025-11-12
Expiry Date
2025-12-12
Contract Type
Bank
Weekly Hours
varies Hours
Location
Walthamstow
Salary
Varied
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About YMCA St Paul’s Group:
YMCA St Paul's Group is a charity that aims to support and empower young people and communities throughout London by providing life-changing youth work, essential community services, inclusive health and wellbeing centres, and supported accommodation for those who are at risk of homelessness. The organisation aims to create thriving places for young people and flourishing communities. With a commitment to long-term transformation in mind, body, and spirit, YMCA St Paul's Group has served the community for over 150 years.
About the Role:
The Chef will support the Chef Manager in the smooth running of the kitchen and front of house. They will prepare cooked meals and café style food. They will ensure food served throughout the day as required by service need. They will assist in maximising catering business and contribute towards meeting relevant financial targets by promoting YMCA St Paul’s Group values through a passion for cooking and catering. The Junior Chef will support the Chef Manager in ensuring that catering for special events inspires and has healthy eating aspects.
What we offer:
At YMCA St. Paul's Group, we prioritise improving diversity and inclusion in the workplace and our services. We value your authenticity and unique voice and encourage you to share your opinions. You will have the opportunity to be a catalyst for change by actively participating in our Employee Resource Groups.
You can learn, grow, and reach your full potential as a team member. We are committed to your development and will support your personal growth journey. Our comprehensive learning and development program includes training, qualifications, and on-the-job experience, ensuring that you have the skills necessary for your role while offering continuous development and advancement opportunities.
In addition, you will have access to a range of benefits which will support you in mind, body, and spirit, which include:
- Free gym access across our sites.
- Discounts from major retailers and supermarkets.
- Free access to well-being and counselling services.
- The ability to work from a range of outer London work locations.
- Career development programmes to help you thrive.
- Family-friendly policies to help you balance work-life, including enhanced maternity pay.
- Life Assurance (permanent contracts only).
- For a complete list of our staff benefits please, click here.
Role
Chef
Open Date
2025-12-09
Expiry Date
2026-01-08
Contract Type
Bank
Location
South Ealing
Salary
£15.25 - £15.25
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- Contact Us
About YMCA St Paul’s Group:
YMCA St Paul's Group is a charity that aims to support and empower young people and communities throughout London by providing life-changing youth work, essential community services, inclusive health and wellbeing centres, and supported accommodation for those who are at risk of homelessness. The organisation aims to create thriving places for young people and flourishing communities. With a commitment to long-term transformation in mind, body, and spirit, YMCA St Paul's Group has served the community for over 150 years.
About the role:
In your role, you will play a key part in the Housing and Support team, ensuring the delivery of exceptional housing and support services to our residents. Your position will often be the first point of interaction for both residents and visitors, where you will handle a broad spectrum of questions, providing detailed information and comprehensive guidance. Your commitment to maintaining consistently high-quality customer service will positively impact everyone you engage with, particularly our residents and their support circles. Your role will be dynamic and multifaceted, encompassing tasks such as reception duties, first aid, fire marshal responsibilities, and health and safety, as well as representing YMCA St Paul’s Group in welcoming new residents and Health & Wellbeing members.
Key Responsibilities:
Exceptional Customer Service: As the frontline representative, you'll provide a consistently excellent customer service experience. Your interactions are crucial in creating a lasting positive impact on all, especially our residents and their networks.
Diverse and Dynamic Role: Far from mundane, your role includes standard reception tasks like managing calls, handling mail, overseeing repairs, and processing payments. Additionally, you'll play a crucial role in ensuring the safety and security of our facility.
Safety and Security: Acting as the first aider and fire marshal, you'll be responsible for the safety and well-being of residents during emergencies. Your duties will include regular patrols and checks on Wellbeing and Facilities, enhancing the community's safety and comfort.
Welcoming and Attentive: Often the first contact point, your role involves welcoming new residents, addressing complaints, handling reports of anti-social behaviour, and providing empathetic support to residents and the public. Your keen ability to identify and report concerns is vital.
Collaborative Teamwork: Join our team of experienced housing advisors, where your skills and passion will contribute significantly to the lives of our residents and visitors. Your diverse responsibilities will keep you engaged and your commitment to quality service will be a source of pride.
Joining our team means becoming part of a friendly and supportive group of experienced housing advisors. Where your expertise and passion will shine as you play a vital role in making a difference in the lives of our residents and visitors. Your multifaceted responsibilities will keep you engaged, and your dedication to delivering high-quality service will be a source of pride and accomplishment.
What we offer:
At YMCA St. Paul's Group, we prioritise improving diversity and inclusion in the workplace and the services we provide. We value your authenticity and unique voice and encourage you to share your opinions. You will have the opportunity to be a catalyst for change by actively participating in our Employee Resource Groups.
As a team member, you can learn, grow, and reach your full potential. We are committed to your development and will support your personal growth journey. Our comprehensive learning and development program includes training, qualifications, and on-the-job experience, ensuring that you have the skills necessary for your role while offering continuous development and advancement opportunities.
In addition, you will have access to a range of benefits which will support you in mind, body, and spirit, which include:
- Free gym access across our sites.
- Discounts from major retailers and supermarkets.
- Free access to well-being and counselling services.
- The ability to work from a range of outer London work locations.
- Career development programmes to help you thrive.
- Family-friendly policies to help you balance work-life, including enhanced maternity pay.
- Life Assurance (permanent contracts only).
- For a complete list of our staff benefits, please click here.
Role
Housing & Support Officer
Open Date
2025-12-19
Expiry Date
2026-01-25
Contract Type
Permanent
Weekly Hours
35 Hours
Location
Northolt Grange
Salary
£29235.65 - £29235.65
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