Digital Skills Trainer – Essex

Position: Digital Skills Trainer – Essex

Workplace: Home working with frequent travel across Essex

Salary: £24,000 per annum, working 4 days per week (full-time equivalent is £30,000)

Working pattern: 4 days / 28 hours per week

Contract type: 14 months, fixed term contract

Closing date: End of day Sunday 23 November 2025

Preferred start date: Before 31 December 2025

To learn more about the role, please download the full job description.

About the role

Join a meaningful UK-wide initiative powered by AbilityNet in partnership with BT Group, aimed at reducing digital exclusion. As a Digital Skills Trainer, you’ll deliver a mix of group and one-to-one sessions - both in person and online - helping older people (aged 55+) and disabled adults build the confidence and digital skills needed to thrive in today’s connected world.

These practical, person-centred sessions empower learners to navigate everyday technology with independence and confidence.

To learn more, please download the full job description.

What we're looking for

Ideal candidates will have and be able to demonstrate the following:

Training and facilitation experience:Proven experience in delivering group and one-to-one training or presenting to diverse audiences.
Outreach experience:Experience of representing organisations externally, building effective relationships with other organisations or businesses and adapting outreach strategies to suit different contexts.
IT proficiency:Strong digital literacy and information technology (IT) skills, with confidence in using a wide range of technologies including Microsoft Office 365, Apple and Android devices, and associated technologies. Excellent knowledge of assistive technology – hardware and software.
Communication skills:Excellent interpersonal and communication skills, with the ability to engage and motivate learners.
Organisation skills:Strong organisational and administrative abilities.
Experience of target audience:Experience of working with disabled adults, older people and third sector organisations.
Travel Flexibility:Willingness and ability to travel regularly across the specified region, with occasional travel outside the area as required.

Who we are

AbilityNet exists to help make the digital world accessible to all. For more than 25 years, we have been transforming the lives of older and disabled people, and working with organisations of all types and sizes to build a digital world that is accessible and inclusive. Learn more about us and our services on our website.

What we offer

Pension scheme:We provide a workplace pension in line with UK legislation. Eligible employees are automatically enrolled within three months of joining.
Annual leave:Enjoy 25 days of annual leave plus UK public holidays. Your entitlement increases by one day each year after five full years’ service, up to a maximum of 30 days.
Life assurance:We offer life assurance cover valued at four times your annual salary.
Wellbeing support:We care about your wellbeing and are committed to supporting a healthy work/life balance. We offer:
- Simplyhealth Optimise wellbeing plan.
- Confidential Employee Assistance Programme (EAP).
- A flexible approach to working arrangements that accommodates individual needs.
Learning and development:We invest in our people. You’ll have access to a wide range of learning and development opportunities to support your growth. We’re proud of our inclusive, supportive culture and are committed to helping you reach your full potential.

Apply and further information

Before you apply

Location: This role is only open to applicants based in the specified region, due to the geographic scope of delivery (see Appendix 1 of the Job Description for a map of the area covered). Access to reliable transport is essential. Please clearly indicate your location when you apply.

Right to Work: We welcome applications from overseas. However, you must already have the legal right to work in the UK, as we are unable to sponsor work permits.

Please note:

Only applications that clearly meet the stated criteria will be considered i.e. a cover letter covering the required points and a separate CV.
We are only able to provide feedback to candidates who attend an interview or assessment.
Previous applicants need not apply.

Instructions

Use the form below to submit your CV and cover letter by the end of the day on 23 November 2025. If you have any issues using the form, please contact our Human Resources (HR) team at hr@abilitynet.org.uk or call us on +44 (0)118 228 0379 / 0374. Any queries about the role can also be directed to our HR team.

CV: Provide a clear overview of your career history, focusing on roles and achievements relevant to this position. Where possible, demonstrate how your experience aligns with the responsibilities and skills outlined in the job description.

Cover Letter: In addition to including your reasons for applying for this role, you must answer the following three questions in your cover letter. Please use a maximum of 300 words per answer.

What motivates you to support older and disabled people to build skills and confidence around digital technology?
Share an example of how you’ve helped an individual or group learn a new digital skill – either formally or informally.
This role involves daily travel across Essex and working in community settings. How would you build trust with local partners and learners to be effective?

Please note, if invited to interview, the answers that you have provided will be explored further.

Panel Interviews: As part of the selection process, shortlisted candidates will be invited to attend a panel interview. This will involve a small group of representatives from AbilityNet - the Line Manager and a member of the HR team who will assess your suitability for the role through structured questions aligned to the role requirements. Panel interviews offer a fair and inclusive process by providing multiple perspectives and ensuring consistency in evaluation. You’ll be assessed on your relevant experience, knowledge, communication style, and alignment with AbilityNet’s values and goals.

We are Disability Confident

AbilityNet is proud to be a Disability Confident Leader. We seek to maximise the opportunities that come with employing disabled people. Disability Confident is a government scheme that is voluntary and has been developed by employers and disabled people's representatives.

As a Disability Confident employer, we encourage applications from disabled people and offer an interview to those who meet the minimum criteria for the job role. We’re committed to making the process as accessible and supportive as possible - please let us know in advance if you require any adjustments or accommodations.

Apply now

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ABILITYNET

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Digital Skills Trainer – Essex