Working for North London Hospice
Why work for North London Hospice?
Working at North London Hospice you are making a real difference to the lives of people affected by a life-limiting illness and their families. Our vision is to provide the best of life, at the end of life for everyone.
If you are passionate about helping people and want to be part of a team of people who care and really make a difference to people’s lives no matter who they are or where they are from, then we would love you to hear from you!
Equality, Diversity and Inclusion
Our people are at the heart of everything we do, and we are committed to building an inclusive culture where everyone feels welcomed and valued, where difference is respected and celebrated and where everyone can thrive. Our commitment to Equality, Diversity and Inclusion (EDI) is embedded in our CORE values.
We passionately believe that by ensuring we have people working and volunteering for us who have different experiences, outlooks and perspectives we in turn are able to better understand and respond to the needs of our patients and the local community.
From competitive salary and benefits packages, generous family friendly policies to flexible working, development opportunities and much more, we support our people by focusing on what matters to them, providing career and development opportunities to support personal growth and career progression.
Your Wellbeing matters
Your wellbeing is important to us. We want to ensure that you are able to make the most of the opportunities and reach your full potential.
From a programme of wellbeing activities throughout the year, including discounted gym access, workshops on topics such as financial awareness and a range of health topics, we’re determined to create an environment that supports everyone’s mental and physical health. Read more about the benefits of working for us and read our wellbeing guide.
We put people first, putting them at the heart of everything we do. We are committed to providing the best care and support for our patients and their families. In order to do this, we need to attract the best possible talent to our organisation.
We recognise that our people are our biggest assets, and we are committed to recruiting, retaining and investing in our people to be the best they can be.
We are currently recruiting for a Trusts Manager – please see other vacancies below.
Current vacancies
- Job list
- Job details
Assistant Shop Manager (Camden)
NLH: NLH 3
- Retail
- NLH: NLH 3
- Permanent: Covering Monday to Sunday rota, including Weekends and Bank holidays
- Full time - 37.5 hours per week (5 days per week covering a seven day period)
- ASM Camden
- North London Hospice
- Camden
- £28,786 - £30,491 per annum pro rata
- Yearly
- 29/01/2026 08:00
Job overview
We’re expanding our charity retail network – and it’s a great time to join our growing team. As we open our new shop in the bustling area of Camden, we have a full-time opportunity for an Assistant Shop Manager to play a key role in the smooth running and success of our stores.
We’re looking for individuals with proven charity retail experience, excellent customer service skills, and the ability to work proactively as part of a team. This is your chance to be part of an exciting new chapter, supporting our mission while helping our shops flourish in vibrant local communities.
You’ll play a key part in shaping the shop’s success, from merchandising and smart pricing to promoting Gift Aid and connecting with the local community.
Working closely with and sometimes deputising for the Shop Manager, your role will be essential in the smooth day-to-day running of our shop. You’ll be an excellent communicator, driving donations and sales, training and supporting a dedicated volunteer team.
In return you’ll be rewarded by working in a retail role with purpose as our Hospice, and the care we give our patients, could not exist without the support of our shops. If you’re ready to bring your retail experience— and be part of something genuinely meaningful — we’d love to hear from you.
Main duties of the job
- Support Shop Operations
- Volunteer Recruitment, Training & Management
- Donations & Gift Aid Promotion
- Merchandising & Pricing
- Customer Service & Community Engagement
- Health & Safety Compliance
- Teamwork & Communication
- Financial Accountability
Working for our organisation
As an organisation, we are committed to offering a healthy work/life balance, with accessible mental health support, an extensive range of lifestyle and health benefits and excellent training and development opportunities, and hence, we offer the following range of competitive benefits:
• Competitive rates of pay
• Generous annual leave
• Transfer of NHS pension scheme
• Pension - Employer contribution pension scheme
• Access to clinical supervision
• Fully funded Health Cash Plan
• Life Assurance cover
• Flexible/Hybrid Working
• A range of opportunities for professional learning and development
• Access to our 24/7 confidential Employee Assistance Programme
• Travel incentives
• Family friendly and special leave
• A supportive and collaborative work environment
• Blue Light Scheme membership and carers’ discounts
• Social events throughout the year and much more…
Detailed job description and main responsibilities
Please review the attached job description and person specification for more details on the role and type of individual who would suit the post.
Please only apply for one vacancy if you are interested in more than one Assistant Shop Manager vacancy at North London Hospice please list this in your application or at interview.
We reserve the right to interview candidates who are most suited to this post before the closing date.
North London Hospice is an equal opportunities employer and a proud member of the Disability Confident Employer Scheme. We value diversity, and we acknowledge that we currently have an underrepresentation from Black, Asian and Minority Ethnic people. North London Hospice job opportunities are open to all, and we welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation, or age.
Person specification
Knowledge
Essential criteria
- Proven experience in retail management
Personal Skills
Essential criteria
- Strong customer service skills, with a focus on creating a positive and welcoming environmen
- Knowledge of retail operations, including stock management, merchandising, and pricing
- Understanding of Gift Aid processes and the ability to train and support others in promoting Gift Aid
Applicant requirements
Any applicant that does not meet the criteria as outlined in the NHS Bursary criteria cannot be considered at all. To meet these criteria you must have been ordinarily resident which is defined as (lawful and habitual residence through choice and for a settled purpose throughout the period concerned.). If the reason you have moved to mainland UK is wholly or mainly for the purpose of full time education you are not entitled to receive NHS funded support. However, you are entitled to occupy an NHS commissioned training place and should seek funding advice from your own Local Education Authority. If the reason you have moved to mainland UK is not wholly or mainly for the purpose of full time education you may be eligible for full bursary funding. Please seek advice from the NHS Bursary Department - www.nhsbsa.nhs.uk/Students.aspx
This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.
Documents to download
Further details / informal visits contact
- Name
- Micheala Nolan
- Job title
- Assistant Business Partner
- Email address
- hr@northlondonhospice.co.uk
- Job list
- Job details
Working for North London Hospice
Why work for North London Hospice?
Working at North London Hospice you are making a real difference to the lives of people affected by a life-limiting illness and their families. Our vision is to provide the best of life, at the end of life for everyone.
If you are passionate about helping people and want to be part of a team of people who care and really make a difference to people’s lives no matter who they are or where they are from, then we would love you to hear from you!
Equality, Diversity and Inclusion
Our people are at the heart of everything we do, and we are committed to building an inclusive culture where everyone feels welcomed and valued, where difference is respected and celebrated and where everyone can thrive. Our commitment to Equality, Diversity and Inclusion (EDI) is embedded in our CORE values.
We passionately believe that by ensuring we have people working and volunteering for us who have different experiences, outlooks and perspectives we in turn are able to better understand and respond to the needs of our patients and the local community.
From competitive salary and benefits packages, generous family friendly policies to flexible working, development opportunities and much more, we support our people by focusing on what matters to them, providing career and development opportunities to support personal growth and career progression.
Your Wellbeing matters
Your wellbeing is important to us. We want to ensure that you are able to make the most of the opportunities and reach your full potential.
From a programme of wellbeing activities throughout the year, including discounted gym access, workshops on topics such as financial awareness and a range of health topics, we’re determined to create an environment that supports everyone’s mental and physical health. Read more about the benefits of working for us and read our wellbeing guide.
We put people first, putting them at the heart of everything we do. We are committed to providing the best care and support for our patients and their families. In order to do this, we need to attract the best possible talent to our organisation.
We recognise that our people are our biggest assets, and we are committed to recruiting, retaining and investing in our people to be the best they can be.
We are currently recruiting for a Trusts Manager – please see other vacancies below.
Current vacancies
- Job list
- Job details
Assistant Shop Manager (Kentish Town)
NLH: NLH 3
- Retail
- NLH: NLH 3
- Permanent: covering Monday to Sunday rota, including Weekends and Bank holidays
- Part time - 30 hours per week (4 days per week covering a seven day period)
- ASM Kentish Town
- North London Hospice
- Kentish Town
- £28,786 - £30,491 per annum pro rata
- Yearly
- 29/01/2026 08:00
Job overview
We’re expanding our charity retail network – and it’s a great time to join our growing team. As we open our new shop in the bustling area of Kentish Town, we have a part-time opportunity for an Assistant Shop Managers to play a key role in the smooth running and success of our stores.
We’re looking for individuals with proven charity retail experience, excellent customer service skills, and the ability to work proactively as part of a team. This is your chance to be part of an exciting new chapter, supporting our mission while helping our shops flourish in vibrant local communities.
You’ll play a key part in shaping the shop’s success, from merchandising and smart pricing to promoting Gift Aid and connecting with the local community.
Working closely with and sometimes deputising for the Shop Manager, your role will be essential in the smooth day-to-day running of our shop. You’ll be an excellent communicator, driving donations and sales, training and supporting a dedicated volunteer team.
In return you’ll be rewarded by working in a retail role with purpose as our hospice, and the care we give our patients, could not exist without the support of our shops. If you’re ready to bring your retail experience— and be part of something genuinely meaningful — we’d love to hear from you.
Main duties of the job
- Support Shop Operations
- Volunteer Recruitment, Training & Management
- Donations & Gift Aid Promotion
- Merchandising & Pricing
- Customer Service & Community Engagement
- Health & Safety Compliance
- Teamwork & Communication
- Financial Accountability
Working for our organisation
As an organisation, we are committed to offering a healthy work/life balance, with accessible mental health support, an extensive range of lifestyle and health benefits and excellent training and development opportunities, and hence, we offer the following range of competitive benefits:
• Competitive rates of pay
• Generous annual leave
• Transfer of NHS pension scheme
• Pension - Employer contribution pension scheme
• Access to clinical supervision
• Fully funded Health Cash Plan
• Life Assurance cover
• Flexible/Hybrid Working
• A range of opportunities for professional learning and development
• Access to our 24/7 confidential Employee Assistance Programme (EAP)
• Travel incentives
• Family friendly and special leave
• A supportive and collaborative work environment
• Blue Light Scheme membership and carers’ discounts
• Social events throughout the year and much more…
Detailed job description and main responsibilities
Please review the attached job description and person specification for more details on the role and type of individual who would suit the post.
We reserve the right to interview candidates who are most suited to this post before the closing date.
North London Hospice is an equal opportunities employer and a proud member of the Disability Confident Employer Scheme. We value diversity, and we acknowledge that we currently have an underrepresentation from Black, Asian and Minority Ethnic people. North London Hospice job opportunities are open to all, and we welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation, or age.
Person specification
Knowledge
Essential criteria
- Proven experience in retail management
Personal Skills
Essential criteria
- Strong customer service skills, with a focus on creating a positive and welcoming environmen
- Knowledge of retail operations, including stock management, merchandising, and pricing
- Understanding of Gift Aid processes and the ability to train and support others in promoting Gift Aid
Applicant requirements
Any applicant that does not meet the criteria as outlined in the NHS Bursary criteria cannot be considered at all. To meet these criteria you must have been ordinarily resident which is defined as (lawful and habitual residence through choice and for a settled purpose throughout the period concerned.). If the reason you have moved to mainland UK is wholly or mainly for the purpose of full time education you are not entitled to receive NHS funded support. However, you are entitled to occupy an NHS commissioned training place and should seek funding advice from your own Local Education Authority. If the reason you have moved to mainland UK is not wholly or mainly for the purpose of full time education you may be eligible for full bursary funding. Please seek advice from the NHS Bursary Department - www.nhsbsa.nhs.uk/Students.aspx
This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.
Documents to download
Further details / informal visits contact
- Name
- Micheala Nolan
- Job title
- Assistant Business Partner
- Email address
- hr@northlondonhospice.co.uk
- Job list
- Job details
Working for North London Hospice
Why work for North London Hospice?
Working at North London Hospice you are making a real difference to the lives of people affected by a life-limiting illness and their families. Our vision is to provide the best of life, at the end of life for everyone.
If you are passionate about helping people and want to be part of a team of people who care and really make a difference to people’s lives no matter who they are or where they are from, then we would love you to hear from you!
Equality, Diversity and Inclusion
Our people are at the heart of everything we do, and we are committed to building an inclusive culture where everyone feels welcomed and valued, where difference is respected and celebrated and where everyone can thrive. Our commitment to Equality, Diversity and Inclusion (EDI) is embedded in our CORE values.
We passionately believe that by ensuring we have people working and volunteering for us who have different experiences, outlooks and perspectives we in turn are able to better understand and respond to the needs of our patients and the local community.
From competitive salary and benefits packages, generous family friendly policies to flexible working, development opportunities and much more, we support our people by focusing on what matters to them, providing career and development opportunities to support personal growth and career progression.
Your Wellbeing matters
Your wellbeing is important to us. We want to ensure that you are able to make the most of the opportunities and reach your full potential.
From a programme of wellbeing activities throughout the year, including discounted gym access, workshops on topics such as financial awareness and a range of health topics, we’re determined to create an environment that supports everyone’s mental and physical health. Read more about the benefits of working for us and read our wellbeing guide.
We put people first, putting them at the heart of everything we do. We are committed to providing the best care and support for our patients and their families. In order to do this, we need to attract the best possible talent to our organisation.
We recognise that our people are our biggest assets, and we are committed to recruiting, retaining and investing in our people to be the best they can be.
We are currently recruiting for a Trusts Manager – please see other vacancies below.
Current vacancies
- Job list
- Job details
Assistant Shop Manager (High Barnet)
NLH: NLH 3
- Retail
- NLH: NLH 3
- Permanent: covering Monday to Sunday rota, including Weekends and Bank holidays
- Part time - 22.5 hours per week (3 days per week covering a seven day period)
- ASM High Barnet
- North London Hospice
- High Barnet
- £28,786 - £30,491 per annum pro rata
- Yearly
- 29/01/2026 08:00
Job overview
We’re looking for an experienced Assistant Shop Manager to play a key role in the smooth running and success of our High Barnet Furniture Store.
We are seeking individuals with proven charity retail experience, excellent customer service skills, and the ability to work proactively as part of a team. This is your chance to be part of an exciting new chapter, supporting our mission while helping our shops flourish in our vibrant local communities.
You’ll play a key part in shaping the shop’s success, from merchandising and smart pricing to promoting Gift Aid and connecting with the local community.
Working closely with and sometimes deputising for the Shop Manager, your role will be essential in the smooth day-to-day running of our shop. You’ll be an excellent communicator, driving donations and sales, training and supporting a dedicated volunteer team.
In return you’ll be rewarded by working in a retail role with purpose as our hospice, and the care we give our patients, could not exist without the support of our shops. If you’re ready to bring your retail experience— and be part of something genuinely meaningful — we’d love to hear from you.
Main duties of the job
- Support Shop Operations
- Volunteer Recruitment, Training & Management
- Donations & Gift Aid Promotion
- Merchandising & Pricing
- Customer Service & Community Engagement
- Health & Safety Compliance
- Teamwork & Communication
- Financial Accountability
Working for our organisation
As an organisation, we are committed to offering a healthy work/life balance, with accessible mental health support, an extensive range of lifestyle and health benefits and excellent training and development opportunities, and hence, we offer the following range of competitive benefits:
• Competitive rates of pay
• Generous annual leave
• Transfer of NHS pension scheme
• Pension - Employer contribution pension scheme
• Access to clinical supervision
• Fully funded Health Cash Plan
• Life Assurance cover
• Flexible/Hybrid Working
• A range of opportunities for professional learning and development
• Access to our 24/7 confidential Employee Assistance Programme (EAP)
• Travel incentives
• Family friendly and special leave
• A supportive and collaborative work environment
• Blue Light Scheme membership and carers’ discounts
• Social events throughout the year and much more…
Detailed job description and main responsibilities
Please review the attached job description and person specification for more details on the role and type of individual who would suit the post.
We reserve the right to interview candidates who are most suited to this post before the closing date.
North London Hospice is an equal opportunities employer and a proud member of the Disability Confident Employer Scheme. We value diversity, and we acknowledge that we currently have an underrepresentation from Black, Asian and Minority Ethnic people. North London Hospice job opportunities are open to all, and we welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation, or age.
Person specification
Knowledge
Essential criteria
- Proven experience in retail management
Personal Skills
Essential criteria
- Strong customer service skills, with a focus on creating a positive and welcoming environmen
- Knowledge of retail operations, including stock management, merchandising, and pricing
- Understanding of Gift Aid processes and the ability to train and support others in promoting Gift Aid
Applicant requirements
Any applicant that does not meet the criteria as outlined in the NHS Bursary criteria cannot be considered at all. To meet these criteria you must have been ordinarily resident which is defined as (lawful and habitual residence through choice and for a settled purpose throughout the period concerned.). If the reason you have moved to mainland UK is wholly or mainly for the purpose of full time education you are not entitled to receive NHS funded support. However, you are entitled to occupy an NHS commissioned training place and should seek funding advice from your own Local Education Authority. If the reason you have moved to mainland UK is not wholly or mainly for the purpose of full time education you may be eligible for full bursary funding. Please seek advice from the NHS Bursary Department - www.nhsbsa.nhs.uk/Students.aspx
This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.
Documents to download
Further details / informal visits contact
- Name
- Micheala Nolan
- Job title
- Assistant Business Partner
- Email address
- hr@northlondonhospice.co.uk
- Job list
- Job details