Working here
Together, we want to build the foundations of a society where everyone can stay healthier for longer.
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26 January 2026
Fixed Term Contract
£37,000 - £40,000 / year
The Senior Funding Operations Officer is a key role in the Finance and Funding Operations team, that provides operational and financial support across the organisation.
The role is responsible for:
The role is responsible for:
- Grant and contract management activities, ensuring all grants and contracts are progressed appropriately and systems are kept up to date
- Liaising with teams, both inside the organisation and externally, to ensure the smooth running of grant processes
- Managing complex operational administrative issues
- Assuming joint responsibility with the rest of the Finance and Operations team for: maintaining the accuracy and integrity of the grants management system; preventing fraud; providing cover for absent colleagues when required; and performing any other tasks as may reasonably be required for the team to operate effectively.
- Grants management (for Impact on Urban Health, NHS Charities and Special fund grants)
- Managing the process of ensuring ongoing grant requirements (such as reports and milestones) are met, including producing monthly reports of outstanding requirements, supporting Funding Operations Officers with requesting conditions/reports and following up on these requests when not received, and liaising with internal grant managers regarding persistent issues.
- Managing the post-award workflow for grants, including production of grant documentation and working with grant managers to establish payment and reporting schedules and updating grant management systems.
- Carrying out due diligence checks on grant applicants. · Producing and actioning reports to ensure that grant records are accurate and properly reflect the stage each grant has reached, in particular, ensuring grants are closed appropriately and any outstanding funds are written back to enable further grant funding.
- Provide assistance to the Funding Operations Officers with queries regarding post-award processes.
- Support grant managers with the monitoring of complex grants and portfolios, ensuring compliance with terms and conditions.
- Ensuring clear audit trail of approval of awards and conditions to ensure efficient execution of grant agreements and payment of grant instalments.
- Reviewing investment papers for Impact on Urban Health projects
- Processing of all charitable spend ensuring compliance with grant agreements Contract management
- Carrying out due diligence checks on new contractors.
- Maintaining appropriate records in relation to service contracts, including adding and updating contract records on internal systems.
- Processing of all charitable spend ensuring compliance with signed contracts Special purpose fund management
- Supporting communications with fund holders, including writing and distributing newsletters, and drafting key messages as required.
- Providing assistance to Funding Operations Officers with complex queries and management of spending commitments and related invoices.
- Managing queries from Guy’s and St Thomas’ NHS Foundation Trust Finance staff and fundholders in relation to invoice payments.
- Authorisation of Special Purpose Fund expense claims and invoices in absence of Funding Operations Manager. General
- Providing cover for the Funding Operations Manager, as appropriate.
- Deputising for the Funding Operations Manager at Executive Investment Committee meetings to contribute to the Funding Operations perspective on discussions about grant applications, due diligences and awards.
- Assist with the development of Salesforce, new or improved processes, and new ways of working through user testing and development of guidance.
- Ensure grants and contract records are accurately maintained. ·
- Creating and maintaining reports to support effective management of grants and contracts
- Provide absence cover for other Funding Operations team members as agreed from time-to-time.
- Support induction of new colleagues across the Foundation, and development and dissemination of guidance.
- Liaising with Guy’s & St Thomas’ NHS Foundation Trust finance staff to ensure all charitable payments for the Trust are made in an accurate and timely way and provide regular updates and reports regarding payments due and invoices received.
- The post holder will be working in a developing environment and will therefore be expected to undertake other appropriate duties as required for the effective operation of the Foundation.
Role responsibilities are not exhaustive, and you would be reasonably expected to take on wider tasks that are commensurate with the level of your role.
- Self-starter who is adaptable, works with integrity, and exhibits the Foundation’s enterprising, collaborative, inclusive and delivery-minded cultural and behavioural values.
- Willing to learn and develop new skills, and help to develop the knowledge and skills of peers.
- Committed to the principle of continuous improvement, with careful attention to detail and due process.
- Committed to delivering consistent and high-quality customer service to both internal and external stakeholders.
- Good interpersonal skills and able to effectively liaise with both internal and external communities.
- Confident in communicating well, both in writing and verbally, and exhibits listening and influencing skills.
- Problem solving skills, able to use initiative and actively seeks pragmatic solutions.
- Good planning and organisational skills, able to work to multiple prioritised tasks, targets and deadlines, with careful attention to detail.
- Team player, with an ability to support effective working relationships.
- A self-sufficient individual, who enjoys the challenge of working with multiple stakeholders and complex systems
- Familiarity with grant making and grant management processes.
- Familiarity with financial concepts around invoicing and grant payments.
- Able to communicate effectively with others, both verbally and in writing, especially when explaining process.
- Computer literacy.
- Experience of grants administration.
- Experience in financial reconciliations
- Regular use of database/CRM systems, finance systems and grants management systems.
- Experience using the Microsoft Office suite. Desirable
- Familiarity with Salesforce or other grant management systems.
- Some familiarity with health/social care/voluntary sector technical language and organisations.
- Understanding of contract and supplier management.
- Experience working within the charity sector.
- Report development and data analysis skills
- Up to 12% employer pension contributions
- Annual personal development budget
- Annual health and wellbeing personal allowance
- Enhanced maternity, paternity, and parental leave pay accessible without length of service requirements.
- Health and wellbeing programme that offers optional free yearly health check-ups.
- Support for healthy eating via fruit bowls and onsite lunch facilities.
- Agile working, flexible hours, and supportive IT kit.
- Shower facilities and bike lock area.
- Generous annual leave (27 days + bank holidays)
- Subsidies for glasses
- Employee Assistance Programme
Thanks for your interest in working with us. We’re working hard to ensure we recruit great people and minimise unconscious bias in our selection process. To support this, we use the Pinpoint platform, which anonymises applicants.
Not quite right? Register your interest to be notified of any roles that come along that meet your criteria.
Working here
Together, we want to build the foundations of a society where everyone can stay healthier for longer.
We use cookies to optimise site functionality and give you the best possible experience.
02 February 2026
Fixed Term Contract
£50,000 - £53,000 / year
We are looking for an experienced and proactive Marketing and Communications Manager to lead marketing campaigns, communications and design projects from brief to evaluation across our three NHS charity brands: Evelina London Children’s Charity, Guy’s Cancer Charity and Guy’s & St Thomas’ Charity.
Working within the busy Charities marketing and communications team, you’ll work with a wide range of stakeholders to create and deliver high quality marketing materials and campaigns to deliver on awareness, engagement and income goals.
We’re looking for an excellent communicator who can build strong relationships quickly while offering outstanding account management support. You’ll need to be able to work on multiple projects simultaneously with a can-do, delivery minded and proactive attitude. This role would ideally suit somebody who is happy to ‘do the do’ as well as think and understand strategy.
We think this is an incredibly exciting time to join the Foundation as we embark on the start of our ambitious ten-year fundraising plan to grow our impact for patients and NHS staff. There’s a huge amount of potential and opportunity for you to help shape our future direction and be a key part of our ambitious strategy for growth.
At Guys and St. Thomas’, care never stands still - so neither can we. So come join a team that is supporting the transformation and innovation of care for patients, families and staff across Lambeth, Southwark and beyond.
About us
Guy’s & St Thomas’ Charity, Guy’s Cancer Charity and Evelina London Children’s Charity are part of Guy’s & St Thomas’ Foundation. Our collective mission is to build the foundations of a healthier society.
As part of our team, you will work alongside talented people from a mix of personal and professional backgrounds. We are a Living Wage employer and support flexible working, part-time roles and job shares. Though our ambitions are serious, this is a friendly place to work with lots of opportunities to meet and socialise with colleagues. We believe there is immense power in diversity and aim to recruit and nurture talent who think and act differently.
There is more information about working with us on our website, where you can read about:
• how we approach recruitment
• our team, culture and values
• the benefits of working with us
• and our approach to diversity, equity & inclusion, health & wellbeing, and learning & development
The purpose of this role is to manage great quality, high impact marketing, brand and communications to support our funding, fundraising and supporter goals liaising with a range of internal and external stakeholders.
To effectively project manage the marketing and communications outputs across one or more of our three charity brands: Guy’s & St Thomas’ Charity, Evelina London Children’s Charity and Guy’s Cancer Charity - amplifying our need for charitable funds and the impact of these for the patients, families and staff of Guy’s and St Thomas’s NHS Foundation Trust.
- Project manage a number of marketing, design and communications activities from brief to evaluation that support the delivery of our ambitious ten year fundraising plan
- Contribute to income generation in support of the fundraising objectives and fundraising targets
- Contribute to increasing the number of supporters, increasing levels of awareness, reaching and engaging new audiences and existing audiences in fundraising and funding
- To build excellent working relationships with Trust Communications team, Fundraising team and other key stakeholders by developing an in depth understanding of their work, working collaboratively, acting as a key point of contact within the Charity Marketing and Comms team, ensuring all communications and marketing activity support the Charity and Trust’s brand and reputation.
- Champion the three Charity brands, acting as brand guardian, providing expert guidance and supporting fundraising colleagues, to ensure the brands and messaging are applied consistently across all activities.
- Line manage one Marketing and Communications Officer and oversee matrix management one Senior Media Officer (employed by NHS Comms team) to ensure media activities align with charity goals and objectives
- Provide specialist support in developing opportunities involving celebrity engagement
- Line manage 1 x Marketing and Communication Officer and matrix management 1 x Senior Media Officer, providing regular 121’s, performance reviews and L&D plans as required
- Lead the delivery of marketing materials and campaigns from brief to evaluation using project management tools to set, monitor and evaluate progress
- Develop and implement plans for marketing and communications activities, using a wide range of tactics to reach target audiences, setting objectives, KPIs and making the best use of tactics.
- Use a wide range of tactics to reach our audiences, making the best use of digital and social-media marketing, e-comms, Trust internal communications channels, events, PR, celebrity supporters and other relevant tactics.
- Collaborate with the Evelina London and Guy’s and St. Thomas’ Trust Communications Teams to agree plans and look for opportunities to work together to maximise impact.
- Act as main point of contact for Evelina London Trust Communications team, building strong relationships and specialist knowledge to best support future campaigns and objectives
- Act as a business partner to fundraising and funding teams to influence their marketing plans and support delivery, providing expertise on the Charity brands and expertise on a wide range of marketing tactics, including digital marketing, internal comms, PR and communications, events and collateral development.
- Work with the Senior Brand and Content Manager to support with content production, eg copywriting content and working with external suppliers on video and photo production.
- Delivery across brands, through effective end to end project management and prioritisation as well as ensuring alignment of stakeholder expectations. This could include managing the delivery of the following –brand awareness and fundraising campaigns, impact reports, branded merchandise, case studies, challenge event collateral, digital assets, hospital onsite collateral, pull up banners, posters, leaflets, DM packs, fulfilment materials, digital assets including videos, photography and animations for social media
- Leading project groups to deliver outstanding campaigns
- developing and managing timing plans and scheduling
- developing marketing and communication plans
- working with stakeholders to develop creative and campaign/project briefs
- copywriting and key messaging development
- effectively managing feedback and sign off/approvals process internally and externally and stakeholder engagement
- scheduling, chairing and managing meeting agendas and follow up actions
- presenting project updates and evaluation
- ensuring DEI principles are embedded across all charities comms and marketing work
- proof-reading of materials, fact and source checking
- briefing creatives and supporting the creative process with designers, copywriters, agencies and freelancers
- managing the print and production process where required for marketing collateral
- managing Guy’s and St Thomas’ hospital onsite and channels comms and marketing collateral for charity events, campaigns or projects. This may require you to be onsite at the hospital or related partner or community sites or events on regular basis, which will be based in London
- managing the development of case studies for Supporters, Fundraisers, patients, families and NHS Staff
- implement and embed our new brand portfolio across our organisation and the Trust including successful application of new brand identities, values
- Specifically support Fundraising colleagues across Events and Community, Direct Marketing, Corporate, Legacies, Public Fundraising and Major Giving to deliver on marketing plans for income generation and engagement.
- Collaborate with the charities Digital team to ensure strong performance of our digital channels in support of our Charity brand goals and content
- Test and evaluate marketing and communications activities, providing the insights and data that influences decisions about future activities.
- Keep abreast of marketing best practice and new developments, contributing ideas on how these could increase the impact of our work.
- Build excellent working relationships with the Evelina London and Guy’s and St. Thomas’ Trust Communication Teams, fundraising and funding colleagues - sharing objectives, agreeing plans and looking for opportunities to work across teams to maximise impact. Ensuring they are kept informed and consulted on plans and activities. Organise and lead regular planning meetings between teams.
- Support effective information flow and collaboration through regular meetings with the digital team.
- Provide specialist support in developing opportunities involving celebrity engagement.
- Provide support and matrix management to the Senior Media Officer (Trust employed) to ensure we are maximising media and PR opportunities
- Manage project and campaign budgets including invoicing and regular financial reporting.
- Manage external suppliers, ensuring procurement procedures are followed, suppliers are fully briefed and deliver projects to deadline and to budget.
- Pro-actively spot opportunities to grow our 3 charity brands, sharing best practise and knowledge with teams to maximise campaign effectiveness
- Pro-actively support with creating and embedding team processes and ways of working to improve efficiencies and effectiveness across the organisation
The post holder should expect to:
- Work in a hybrid hot desk environment, generally working 2 days a week in the London office and three from home.
- Be responsible for the input and maintenance of databases and files relevant to the post requirements.
- Will occasionally be required to attend events in the evening and at weekends.
Role responsibilities are not exhaustive, and you would be reasonably expected to take on wider tasks that are commensurate with the level of your role.
- Delivery-minded, hands – on with a can-do attitude
- Excellent written and verbal communication skills
- Highly organised with effective and robust project management skills
- Proactive and solutions-focused
- Excellent attention to detail and eye for creative quality
- A team player with a collaborative working style and a clear focus on delivering outcomes
- Passionate about brands, creativity and storytelling
- Ability to manage stakeholder feedback, approvals and creative process
- Excellent interpersonal skillsand relationship building
- Confident at presenting, pitching ideas and showcasing creative
- Thrives in busy environment, resilient and calm under pressure
- Ability to brief, review and advise creative agencies and our in-house creative team to produce campaign content including print, digital, fundraising and event collateral and materials.
- Committed to championing audience needs and acting on feedback
- Committed to constant learning and improving, and to embedding diversity, equity and inclusion
- Significant experience of planning, scheduling, delivery, and management of integrated marketing and communication campaigns to support a range of goals, including fundraising and engagement
- Strong project management experience
- Outstanding account management experience
- Excellent line management experience
- Excellent people skills with an ability to build strong relationships quickly with a range of stakeholders
- Experience of developing audience-led propositions and campaigns, using qualitative/quantitative audience research and insight
- Ability to balance competing priorities and successfully manage challenging situations, working collaboratively with a range of stakeholders
- Excellent writing, communication and influencing skills
- Ability to work in a fast-paced environment, managing multiple projects simultaneously
- Experience of overseeing celebrity engagement
- Experience of overseeing media and PR as part of wider communication campaigns
- Proactive, can-do attitude
- Experience of working in a complex matrix organisation
- Desirable:Previous experience of working with an NHS Charity or Health, Children’s or Cancer charity
- Desirable:Experience of managing a multiple brand portfolio
- Up to 12% employer pension contributions
- Annual personal development budget
- Annual health and wellbeing personal allowance
- Enhanced maternity, paternity, and parental leave pay accessible without length of service requirements.
- Health and wellbeing programme that offers optional free yearly health check-ups.
- Support for healthy eating via fruit bowls and onsite lunch facilities.
- Agile working, flexible hours, and supportive IT kit.
- Shower facilities and bike lock area.
- Generous annual leave (27 days + bank holidays)
- Subsidies for glasses
- Employee Assistance Programme
Thanks for your interest in working with us. We’re working hard to ensure we recruit great people and minimise unconscious bias in our selection process. To support this, we use the Pinpoint platform, which anonymises applicants.
Not quite right? Register your interest to be notified of any roles that come along that meet your criteria.
Working here
Together, we want to build the foundations of a society where everyone can stay healthier for longer.
We use cookies to optimise site functionality and give you the best possible experience.
11 February 2026
Part Time
Application Deadline
Wednesday 11 February, 2026
Employment Type
Voluntary, with expenses paid
Location
London
Workplace type
In-person attendance is desirable
Guy’s & St Thomas’ Foundation is an independent charity working to help everyone live longer, healthier lives. To build a healthier society, we need to understand more about the causes of health inequity in urban areas – and what we, and others, can do to change them. Bringing fresh perspectives and a range of experience to every part of our work is key.
As a voluntary Board Observer, you will play an active role in Board meetings by drawing on your lived experience and offering your unique perspective. Your insights will help guide our decision-making, governance and long-term plans for Guy’s & St Thomas’ Foundation.
This role will require a genuine interest in, and deep understanding of, health and equity issues in Lambeth and Southwark.
This role requires attendance at six Board meetings every year. Whilst these are held as hybrid meetings, in person attendance is expected where at all possible. As Board Observer, you will also be expected to attend an away day and some joint events with our partner organisations. All expenses related to this voluntary role will be paid, including travel and, where required, childcare costs.
Guy’s & St Thomas’ Foundation is an independent charitable foundation. Our mission is clear – to build the foundations of a healthier society. We are deeply rooted in the heart of a global city. Our South London home is vibrant and diverse. It is also a place of inequity – where the best health outcomes sit alongside the worst.
Working primarily in the London boroughs of Lambeth and Southwark, we focus on backing people and ideas to drive more equitable health. In simple terms, this means that we are working so everyone has the same access to the resources, effective treatment and services, and life opportunities that lead to positive health outcomes.
Our work is backed by our Endowment, which allows us to take a long-term view while addressing the real and urgent health issues of today. We invest, partner and engage to influence outcomes in response to big health challenges. We collaborate with our communities, partners and local hospitals and use our assets to transform lives.
Across everything we do, we look to increase our impact by sharing and connecting with others working on better health – from our part of the city to cities around the world. Because a healthier society is our collective endeavour.
Our board of Trustees oversees the organisation and how we achieve impact across all areas of our work. The Board Observer does not have the legal duties and responsibilities of a Charity Trustee. However, the Board Observer will play a critical role supporting the Board, and by extension, the Foundation, to be more transparent, accountable and responsive to the needs of our communities and those who we aim to support.
If you are reading this and think this isn’t the type of role that would be open to you, you might be just the person we’re looking for.
Our ideal candidate is someone who lives in Lambeth or Southwark or who grew up in the area. We will also consider applications from people who have worked in our boroughs for many years with strong connections to the local community.
You will need to share our values, particularly our strong commitment to Diversity, Equity and Inclusion, and support our mission to build a society which helps everyone to stay healthier for longer.
You will have first-hand personal (as opposed to professional) experience of the social issues or social injustices, or a combination of these, associated with health inequity. This could mean, for example, having experience of structural racism, inequitable experience(s) of health services, poor or temporary housing, financial or employment insecurity, or living in places with particularly poor air quality.
Sound judgement, personal integrity, and analytical, problem-solving and communication skills are required for this role. Most important will be the ability to guide and inform our work using your deep understanding of how people and communities in our boroughs are affected by health inequity.
Though we don’t expect candidates to disclose their personal experience or circumstances in Board discussions, you will need to be comfortable with leaning into that experience in sharing your perspectives and opinions on key issues. We respect your individual perspective and voice, and are not expecting you to be the mouthpiece for others.
To apply, please answer the following three questions. You can choose to answer the questions in writing or, if you prefer, you can submit a short video.
Written responses should be no longer than
Video responses should be no longer than
· Why are you interested in supporting the work of the Foundation and what attracted you to this role?
· How would you use your lived experience to support the Foundation’s mission?
· What do you think you would you bring to the role, including any particular skills and experience you feel would be relevant?
Please click here to submit your responses [insert link to online form]. If you choose, you can also upload a CV to support your application (this is optional).
If you have any questions about how to submit your application, please refer to the detailed guidance below. If you are unable to find an answer to your query, please contact
Detailed guidance
Please keep in mind the file size needs to be kept to a minimum. If you are experiencing difficulty uploading your video to the portal, you can submit your application via WeTransfer to:
A few helpful filming tips are below.
· Find a quiet spot away from people and excessive background noise.
· Place your phone or laptop on a sturdy surface so it doesn’t fall during a take.
· Make sure there is plenty of natural light around you for clear visibility.
· Be distraction free.
Thanks for your interest in working with us. We’re working hard to ensure we recruit great people and minimise unconscious bias in our selection process. To support this, we use the Pinpoint platform, which anonymises applicants.
Not quite right? Register your interest to be notified of any roles that come along that meet your criteria.