Wellbeing Worker

Wellbeing Worker

Job description and person specification

Salary
Hours
Contract
Reporting to
Direct reports
Location

£25,969 FTE (£10,528)
           Part-time 15 hours per week

Fixed Term Contract to 31/03/2029
Community Wellbeing & Creative Service Lead
Contracted artists and volunteers
West Kent (Tonbridge, Tunbridge Wells and Sevenoaks) and online

Job description

About West Kent Mind
West Kent Mind enriches lives through better mental health by offering support to get
well, stay well and thrive. We are an ambitious, award-winning organisation. Our creative
and wellbeing programmes aim to prevent escalation of problems and thereby avoid a
mental  health  crisis  and  reduce  referrals  to  secondary  mental  health  services,
emergency departments and use of other emergency services.

Programmes include long term arts-based courses, as well as social groups and one-off
community events. Creativity and the arts play a key role in many of our groups, helping
to bring people together, spark connection and support improved wellbeing.

About the role
The Wellbeing Worker will be part of the Community and Partnerships team, delivering
programmes  in  accordance  with  funders’  specifications  and  ensuring  our  projects
achieve  the  outcomes  required.  You  will  have  a  high-level  ability  in  working  with
vulnerable adults and be skilled at supporting people on their recovery journey. You will
work  alongside  key  partners  including  contracted  professional  artists,  community
venues and volunteers.

Key tasks
Service delivery

•  To contribute to the successful delivery of programmes both in person and online.
•  Provide support for artists and volunteers, as well as support for clients using the

service.

1

•  Communicate effectively with the team, including through team meetings, emails,

when appropriate.

•  Ensure that clients are supported to develop self-management strategies and to
make  the  best  use  of  the  local  resources  around  them,  signposting  or  making
referrals as required.

•  Undergo mandatory training as required for this post.
•  Perform all other duties as may reasonably be expected by your line manager.

Service development

•  Supporting the delivery of a programme of activities that are engaging, of interest
to clients through co-design, and that contribute to an improvement in individual
mental wellbeing.

Marketing, networking and communications

•  Ensure that timely and accurate are reports completed and returned as required

by the team.

•  Participate  in  individual  supervision,  training,  and  appraisal,  as  agreed  with  the

Community Wellbeing & Creative Service Lead.

•  Network effectively with other working professionals and organisations to ensure
new  referrals  come  through,  effective  movement  is  seen  throughout  the
programmes, and adequate signposting is provided to those who engage with us.

Carry out all the above in accordance with the aims, values and policies of West Kent
Mind, in particular confidentiality, safeguarding, and equality & diversity.

Person specification
All experience may be paid or voluntary, full or part-time, in the UK or overseas.

Qualifications
No specific qualifications are required, though a counselling, social work, mental health
or therapeutic arts qualification is desirable.  If you have qualifications that you feel are
relevant to this position, please tell us about them in your letter of application and CV.

(E) Essential, (D) Desirable

Experience

•  At least two years’ experience of providing a support service to vulnerable adults
to increase their independence and to develop self-management strategies. (E)
•  Experience  of  mental  health  services.  This  could  be  from  working  with  young
people  or  adults  with  mental  health  issues,  either  paid  or  voluntary.  Your
experience  could  also  be  from  your  personal  circumstances  –  looking  after
someone with mental health issues or dealing with your own mental health issues.
(E)

2

•  Experience with supporting volunteers. (D)
•  Experience  of  planning  and  delivering  a  high-quality  programme  that  meets  a

broad range of mental health and wellbeing needs. (D)

Knowledge

•  Knowledge  and  experience  of  supporting  vulnerable  adults  to  increase  their

independence and to develop self-management strategies. (E)
•  Safeguarding and risk assessing the welfare of vulnerable adults. (E)
•  Equality and diversity. (E)
•  Using the arts and creativity to support wellbeing and mental health. (D)

Skills and competencies

•  Ability  to  communicate  effectively  and  clearly  with  people  of  all  levels  both

verbally and in writing. (E)

•  Ability to deal effectively and calmly with challenging situations as they may arise

from time to time. (E)

•  Discretion  and  judgment  when  dealing  with  sensitive  and/or  confidential

information. (E)

•  Ability to prioritise your own workload and manage time effectively. (E)
•  Excellent IT skills including use of Microsoft Office, videoconferencing platforms

(MS Teams etc.), and an ability to learn and develop new systems. (E)

Attributes

•  A self-starter, able to work effectively on your own initiative and as part of a team

to deliver the overall aims and aspirations of the West Kent Mind. (E)

•  Creative, innovative, and able to motivate and inspire others. (E)
•  Understanding and empathy for people with mental health needs, with the ability

to listen and communicate effectively. (E)

•  A can-do attitude, collaborative and flexible. (E)
•  Understanding and commitment to the aims and values of West Kent Mind, and

to equality & diversity. (E)

Adopting our fundraising culture
West  Kent  Mind  operates  and  encourages  a  fundraising  culture,  this  means  that  our
staff,  volunteers  and  trustees  are  all  fundraising  advocates  and  contribute  to  an
organisational  fundraising  ethos.  We  expect  all  colleagues  to  play  their  part  in
generating income, this could be anything from being pro-active working with colleagues
to secure funding for your area of work, to writing a heartfelt thank you note to a donor,
or putting together a testimonial from a beneficiary to demonstrate funding impact for
a grant application. Securing income is vital to our survival and we expect everyone to
embrace our ethos. We don’t expect you to be a fundraising expert but we do expect
you to fully adopt our fundraising culture with energy and passion.

3

Benefits
We’re a charity and we’re here to make a positive difference to lives and communities.
You’ll work with a passionate, knowledgeable and dedicated team with a big heart.

Holidays
It’s important to take time off. We give you 23 days a year, increasing by one day per
year of service up to 30 days, plus bank holidays.

To refresh and recuperate before the start of a new year, we also give you an extra three
days holiday between Christmas and New Year.

For part-timers this is all calculated pro-rata.

Learning
We’re committed to supporting our staff with learning and professional development,
so we offer opportunities for coaching, training and mentoring. Everyone, regardless of
role, is offered free Mental Health First Aid training.

Pension
If eligible you’ll be auto enrolled into our pension scheme, and our contribution is based
on 3% of your qualifying salary.

Employee Assistance Programme
Everyone can access our Employee Assistance Programme. It’s confidential and includes
24/7 telephone advice, counselling and a suite of online tools to help you stay happy
and healthy.

4