SOAS Students' Union
| Section 1: Key Information | |
| Job Title | Website & Digital Coordinator |
| Department(s) | Marketing |
| Responsible to | Marketing & Insights Manager |
| Responsible for | Delivering the Freshers mini-site ahead of Welcome Week (21September)Ongoing site improvement project: content, then design, then dynamicfeaturesDay-to-day site maintenance, updates and campaign landing pagesTechnical upkeep: CMS/plugin updates, troubleshooting, accessibilitychecksSupporting newsletter and email buildsUsing web analytics to improve key student journeys |
| Contract type | Part-Time, Term-Time Focused – 8-12 Hours per Week |
| Hours of work | In-person. Busier periods around major campaigns and the Freshersmini-site launch. Flexibility required around Welcome Week (September). |
| Purpose of role | To deliver ongoing improvement to the SU website while keeping itcurrent and aligned to live campaigns. The immediate priority is gettingthe Freshers mini-site finished and published ahead of Welcome Week;alongside this, working through a structured content-first improvementproject that moves from copy and structure through to design and theninteractive features. |
| Strategic alignment | Support delivery of the SU's annual campaign calendar through a well-maintained, on-brand digital presence. Improve the student experience ofthe SU website over the year. Ensure digital channels work in concertwith social media and email. |
Section 2: Key Responsibilities
Freshers Mini-Site (Immediate Priority)
Pick up and finalise the existing Freshers mini-site: update copy, replace and refresh images, apply outstanding content fixes. Test across devices and browsers and get it signed off internally.
Website Improvement Project (Ongoing)
Work through a structured site improvement programme in order: content first (audit, rewrite and restructure pages so information is accurate and easy to navigate), then design (bring the site into line with the SU brand once content and structure are settled), then dynamic features (progressively add interactivity on a stable base).
Day-to-Day Site Management
Maintain and update the website as campaigns go live. Build and update campaign landing pages and the homepage to reflect current activity (elections, shop sales, society sign-ups etc.). Carry out routine technical maintenance including CMS/plugin updates. Ensure the site remains consistent with current brand and campaign messaging.
Digital Support & Analytics
Support newsletter and email builds alongside the team. Use basic web analytics to identify friction points in key student journeys such as ticket purchases, sign-ups and society discovery.
Comply with relevant data protection policies and GDPR. Support accessibility and inclusive digital practice. Contribute to a collaborative and inclusive team culture and the Union's EDI commitments.
| Section 3: Person Specification | |
| Requirements — Candidates will be expected to demonstrate: | Essential (E) /Desirable (D) |
| Skills & Experience | |
| CMS experience (e.g. WordPress or similar) and working HTML/CSS | E |
| Comfortable picking up and improving an existing build, not justmaintaining one | E |
| Strong attention to detail and accuracy in content and code | E |
| Reliability and ability to hit deadlines and work to a brief | E |
| UX and accessibility awareness | E |
| Some front-end development experience (JavaScript, responsive builds) | D |
| Experience supporting email or newsletter builds | D |
| Values, Attitudes & Personal Style | |
| Methodical and structured - works through problems logically | E |
| Collaborative and works well as part of a small team | E |
| Professional approach with a commitment to quality and accuracy | E |
| Interest in the student experience and digital accessibility | D |