Start of main content

Volunteer Training and Development Coordinator

Do you enjoy coordinating training and development activity that enables others to do their best work?

Are you confident managing records, systems and compliance in a structured, fast-paced environment?

Could you be our next Volunteer Training and Development Coordinator, playing a key role in the volunteer journey at the IET?

Up to £28,655 Permanent / Full Time Stevenage with Hybrid Working

At the IET, making our world a better place starts by creating a better place for our people.

At the IET you’ll have more than just a job. Our work is exciting and challenging, connecting the people who solve the problems that matter. It means working with us has real meaning and impact, and you’ll grow – professionally and personally – in ways you never thought possible.

We’re also making significant investments in our people, including providing a modern, vibrant workplace and embracing hybrid working.

What you'll be doing

As a Volunteer Training and Development Coordinator, you’ll play a key role in ensuring IET volunteers are fully supported, well-trained, and compliant throughout their journey with us. with a particular focus on those volunteers involved in Professional Registration and Fellowship. Your work will help ensure that volunteers have the right skills, knowledge and training in place to deliver high-quality outcomes and uphold the IET’s standards.

This is a varied and fast-paced role where organisation, accuracy and collaboration are essential. You’ll coordinate training activity from end to end, covering everything from scheduling sessions and tracking attendance, through to maintaining records and ensuring all mandatory requirements are met before volunteers are activated in role. Working closely with colleagues across Volunteer Services, Operations, and our international offices, you’ll act as a central point of coordination, ensuring data is accurate, reporting is robust, and volunteers feel informed and supported.

From maintaining CRM records to producing compliance reports and supporting revalidation activity, you’ll be at the heart of delivering a consistent, high-quality volunteer learning experience that enables the IET to meet its strategic and regulatory commitments.

Please note, if taken forward, in-person interviews for this role will be held on Thursday, 12 and Friday, 13 February 2026 in our Futures Place venue.

What we hope you can bring to the role

We’re looking for someone with experience in a training and development, or learning, coordination or administrative role, who is confident managing detailed processes and working to deadlines in a regulated or structured environment. You’ll bring strong organisational skills, a keen eye for detail, and a proactive approach to keeping records accurate and training activity on track.

Excellent communication and relationship-building skills are essential, as you’ll work closely with volunteers, colleagues, and stakeholders across the IET. You’ll be comfortable using CRM systems and digital tools to manage data, monitor progress and produce reports, and you’ll enjoy finding practical ways to improve how things are done.

If you’re someone who takes pride in supporting others, enjoys coordinating activity behind the scenes, and is motivated by delivering a positive, compliant volunteer experience, we’d love to hear from you.

A little more about the role

• Identify and support training needs across volunteer roles, particularly within Professional Registration and Fellowship
• Plan, schedule and coordinate training sessions for new and existing volunteers, including tracking attendance and follow-up
• Ensure all mandatory training is completed prior to volunteer activation
• Maintain accurate and up-to-date volunteer records, including skills, training completion, availability and appointments, within CRM and RPS systems
• Coordinate ongoing training and revalidation activity to ensure continued compliance
• Prepare and distribute training materials and learning resources, ensuring content is current and accessible
• Produce reports, metrics, and compliance updates for internal teams, boards and committees
• Support volunteer onboarding and offboarding processes, ensuring smooth transitions and accurate record-keeping
• Manage associated administrative processes, including expenses, travel and accommodation bookings
• Work collaboratively with colleagues across Volunteer Services, Operations, and international offices to deliver a consistent volunteer experience

A little more about what we’re looking for

• Experience in a training and development, or learning, coordination or administrative role
• Strong organisational and time management skills, with the ability to manage multiple tasks and deadlines
• Excellent attention to detail and a commitment to accuracy and compliance
• Confident using CRM systems, databases and digital tools to manage records and reporting
• Strong written and verbal communication skills, with the ability to build positive relationships
• A proactive, solutions-focused mindset with an interest in continuous improvement
• A collaborative team player who can also work independently and take ownership of tasks

We’d love to get to know you

Is Imposter syndrome creeping in? Don’t worry – we’d rather hear from you this time than not hear from you at all!

Download the full job description for a little more information about the role; but also, keep in mind that we’re open to discussing flexible ways of working, including reduced hours and working in an agile way, supported by a hybrid working framework that allows you to find the best place to do your best work.

The IET will collect, use and handle personal information about you in connection with our online and offline recruitment activities. For further information about privacy please see our Recruitment Privacy Notice.

Apply

When you select ‘apply now’ you will be taken to our candidate portal where, once registered, you can submit your CV in application for this role. If you have already created an account, you will need to log in to progress your application.

Should you require further support to register your interest in a role, or complete an application, please contact peoplesupport@theiet.org.

Apply now

What if you could be you?

The IET is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.