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\n Tenancy Sustainment Officer\n

Have you got the passion and resilience to support and empower Transform clients to develop their independence and daily living skills?

In this role you will work as part of a team and support clients on a day-to-day basis to empower them to resolve their problems to reach positive outcomes. This will be achieved by assisting and encouraging clients to meet their personalised support plans and to access support and related services from local community organisations.

You will also carry out housing management activities such as rent collection, risk assessments, tenancy management, reporting maintenance issues, and health and safety checks.

If you have relevant experience of working with vulnerable people or have transferable skills, we would like to hear from you.

Every day is different in this varied and fulfilling role

Salary – £28,000 per annum

Location – Mole Valley based in Leatherhead

Full time – 37 hours

\n About you \n

We are ideally looking for someone who has:

Ability to develop non-judgmental professional relationships with clients
Basic numeracy and written communication skills in Maths and English GCSE/ level 4 or above or equivalent
The ability to communicate well with clients, peers and other agencies
The ability to work effectively as part of a team
The ability to manage their own time, delivering outcomes, meeting deadlines and undertaking training.
The ability to gain an understanding of safeguarding issues and a commitment to protect all adults and children using or visiting Transform’s services
Computer literacy (Excel, Word, Outlook and the Internet)

Tick most of the boxes but not all? The best candidate rarely does. So, if you are excited by the role and can do most of what we are looking for, go ahead and apply; you could be exactly who we need.

\n About Transform Housing & Support \n

We believe that everyone should be able to live independent and fulfilling lives. We provide housing and support for many socially excluded and vulnerable people across Surrey, in parts of Berkshire, West Sussex and the London Borough of Sutton.

We’re a place where people make a difference to clients’ lives, feel valued and are supported. We have a strong sense of social responsibility and our values – respect, empowerment, responsibility and excellence – guide everything we do.

Why work at Transform
 
Transform is a place where all colleagues are valued. We want to make sure colleagues have the flexibility they need to balance their personal lives and do well at work. We focus on outcomes and are open to different ways of working including flexible hours where possible depending on the needs of the service and department.
 

Our benefits are great too and include:

28 days annual leave per annum, plus bank holidays (pro rata for part time)
An additional 1 day (pro rata) per annum wellbeing day
A defined contribution pension scheme
Interest-free staff loans
The opportunity to buy or sell up to five days annual leave per holiday year
Life assurance cover

Other things you need to know
 
At Transform we celebrate diversity and know that it is critical for our success. We work hard to make sure we’re inclusive, so we want to hear from anyone who is great at what they do and who shares our values.

If you need any adjustments during the application or selection process so you can do your best, just let us know. We will be happy to help.

For an informal discussion about the role please email tabbs@transformhousing.org.uk to arrange a call to discuss the post further or apply directly.

\n It is essential that you have a full valid driving licence and use of your own car for business purposes.\n

Successful candidates will be required to complete an Enhanced DBS check.

We review CVs as we receive them and interview as soon as we have applications that look like a good match, so apply as soon as you can to avoid missing out.

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