Technical Support Officer

Apply before 11.59pm on 31 August 2026.

Job summary

Salary

£29,500 rising to £30,200 per annum

Location

Grantham

Workplace

Office based

Contract

Permanent

Hours per week

30

How to apply

You can check for more information and how to apply.

About the role

To provide technical debt advice support through a range of channels including telephone, email, instant messaging and video conferencing to debt advisers and caseworkers.

To raise the quality and effectiveness of advice being given by those using the service in accordance with the quality assurance requirements.

To undertake file reviews of debt cases as well as support debt caseworkers to develop their debt quality through feedback, support and coaching.