Support Services Administrator
Job Highlights
Application Deadline: Tuesday, 7th April 2026 @ 12 Noon
Location: Bury
Contract Type: Full Time
Remuneration: Early Break Salary Point 1: £25,211.68. FTE 37 hours per week.
Interview Date: Tuesday, 14th April 2026
Key Focus
To offer front-line support to clients, external stakeholders and workers. Responding to enquiries and requests in an effective manner in line with all procedures and standards. To undertake data inputting/analysis activities and provide general administrative and clerical support to the management and worker teams.
Key Deliverables
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To undertake reception duties and act as first point of contact for the service when dealing with clients, professionals and workers via email, face to face or over the telephone
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Maintain and operate filing and other record systems to meet service needs and work within organisational policies and procedures
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Process post in an effective and timely manner and liaise with Support Services team in relation to this
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Produce and process all documentation resulting from client enquiries/conversations in an accurate and timely manner and ensure that the information passes to workers responsible for these activities
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Develop and maintain all required skills, including a good working experience of relevant software tools and systems, to facilitate the efficient delivery of work activities
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To prepare and minute agreed meetings as part of role across the service
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Support the work of the Management Team where necessary, thereby enabling the team to improve its capability, to operate efficiently and to maximise its performance
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Organise own work, typically within defined cycles of activity and to clear deadlines
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Understand the theoretical model upon which the Early Break service is based and work within the person-centred approach in relationships with internal and external stakeholders
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Provide the necessary administrative support to organise service events
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Attend monthly Support Service meetings & monthly PDP meetings with Line Manager
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Undertake any other duties as directed by, and negotiated with, the Area Manager/Line Manager