Stroke Association Support Coordinator

Ref S11352 | Stroke Association Support Coordinator – 12 Month Maternity Cover| Home-based, Haringey

However, regular travel will be required as part of this role (will include team meetings or other work-related meetings).

Salary circa £28,300 per annum (inner London weighting £3,950 per annum or outer London weighting £2,457 per annum may be applied in accordance with where you live) | 35 hours per week

This is a Maternity Cover role for 12 months, until 26 April 2027.

We’re looking for an enthusiastic and motivated individual to join our Croydon Team in London. Reporting to Service Delivery Coach, Jo Davidson.

Key responsibilities will include:

• Organise and facilitate effective service communication for the benefit of stroke survivors and carers in understanding and achieving their goals.
• Ensure that timely, confidential and accurate records are kept on our CRM data base and all data is in line with our retention policy and GDPR compliant.
• Develop and manage service volunteers to support service delivery for stroke survivors and carers as required.

You will have experience in:

• Experience of providing person centred support to empower vulnerable people or people with a disability or long-term health condition and their carers
• Ability to nurture emotional resilience needed to handle a variety of calls, potentially dealing with complex and challenging situations whilst working in your own home
• Effective listening skills with the ability to communicate clearly and effectively with a diverse audience including anyone experiencing communication difficulties via a combination of face-to-face visits or meetings, telephone calls, emails or letters, and digital methods (such as video calls)

This role requires regular travel across a large geographical locality to visit people at home and in community settings. Candidates must be able to demonstrate how they can meet this requirement of the role.

To fulfil the role, you must be a resident of the UK and have the right to work in the UK.

Please click here to view the role profile.

To apply email: BusinessSupport.Recruitment@stroke.org.uk

Please submit your CV, (including details of your current address), and a supporting statement of no more than two pages, demonstrating how you meet the person specification and what you bring to the role in terms of your skills and experience.

If you are applying under the Disability Confident scheme, please indicate this in your supporting statement, and in the main body of your email when applying for the role.

Closing Date: 27 March 2026| First Interview (online): Friday 3 April |Second Interview (face to face): Thursday 9 April

Please note all roles close at midnight.

Online interviews will be held online via Microsoft Teams. Second round interviews will be held at Stroke House: 240 City Road, London EC1V 2PR

Please let us know if this will present any challenges when you email your application.