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We’re looking for a positive and dedicated Service Delivery Assistant to support our vital work tackling Violence Against Women and Girls (VAWG). If you are looking for an opportunity to make a difference to the lives of some of our most vulnerable residents, then this could be the role for you.
This is a fixed term contract until the 31st March 2027 with potential for extension, based on ongoing service needs.
You will be responsible for ensuring that safeguarding and risk issues are identified and effectively communicated to the correct Multi Agency Risk Assessment Conferences (MARAC).
Area of Business
Operations
Location or Function
London
Full time/Part time
Full time
Hours per week
37.5
Work schedule
Monday to Friday - 9am to 5pm
Basic Salary
£26,227.50 per annum
Allowances
London Weighting
Contract type
Fixed Term
DBS required?
Standard
End date (if fixed term)
31st March 2027
Police vetting required?
No
Closing Date
07/07/2026
Ref No
6796
What we offer
At Victim Support, we are committed to attracting and retaining the best talent. Our competitive rewards and benefits package includes:
- Flexible Working Options: Including hybrid working.
- Generous Annual Leave: 28 days plus Bank Holidays, increasing to 33 days plus Bank Holidays, with options to buy or sell annual leave.
- Birthday Leave: An extra day off for your birthday.
- Pension Plan: 5% employer contribution.
- Enhanced Allowances: Enhanced sick pay, maternity, and paternity payments.
- Exclusive Discounts: High Street, retail, holiday, gym, entertainment, and leisure discounts.
- Financial Wellbeing: Access to our financial wellbeing hub and salary-deducted finance.
- Wellbeing Support: Employee assistance programme and wellbeing support.
- Inclusive Networks: Access to EDI networks and colleague cafes.
- Sustainable Travel: Cycle to work scheme and season ticket loans.
- Career Development: Ongoing training and support with opportunities for career progression.
As a Service Delivery Assistant you will be supporting the DRIVE team by:
- delivering a high quality and responsive administrative function meets service delivery requirements.
- providing a high-quality and responsive administrative function
- monitoring the DRIVE inbox, accurately setting up and maintaining case records, and supporting effective case allocation.