Job Title: Senior Peer Support Worker Location: Riverside Sanctuary, Salisbury. Hours: Grade: 30 hours per week G Reporting to: Service Manager Job Summary: We are looking for Senior Peer Support Workers to join the team, this is part of a new Mental Heath framework that will sit alongside and compliment those provided by primary and secondary care. The role has been developed for people with lived experience who can build relationships and help service users work towards their recovery pathway. The Senior Peer Support Worker will work as part of a team that provides initial introductions with people in a community setting, focusing on the direct needs of the individuals ensuring a collabrative approach to meet the needs of the service user and their identified goals. Operational Duties: • You will be self-aware and reflective in managing your own mental health and recovery, role modelling wellbeing, authenticity and personal growth. • To engage with our internal wellbeing at work process, having honest discussions around your needs and your wellbeing • To utilise your lived experience of recovery skilfully and tactfully to enhance trusting, safe relationships with people using the service • You will be professional and engaging in your manner, with excellent communication skills and you will have experience of building strong partnerships and external relationships. • To ensure the highest possible standards of support are delivered to service users in accorande with the policies and procedures of Alabare. • To be the first point of contact for visitors and callers who may/will require assistance/assessment to access the service. • To support in collecting data used for key performance indicators (KPI) and to support outcomes • To assist with the responsibilty for the Health & Safety of the building, yourself, co-workers and service users. Report identified risks including Health & Safety and complete appropriate paper work. Ensure alarms are set when locking up the building. Report any suspicious activity outside the building when leaving. • With Service Users, signpost mainstream community resources, building relationships with strategic personnel in these resources and promoting mental health awareness that will counter social exclusion. • To offer dedicated support to service users as they access the service and expand their social networks, keeping in mind, care and support plans, risk assessments, crisis plans to an aim to build resiliance. • To encourage service users to attend routine health care appointments. • To ensure access to pathways to other service providers/agencies initiatives that will facilitate achievement of recovery based goals i.e. benefits, housing and welfare rights, employment related goals and to refer onto other agencies as appropriate. • To work on own initiative in providing and promoting the service. • To participate in community initiatives, partnerships and forums across Wiltshire promoting mental health awareness leading to bridges to be built between community audience and secondary mental health services. • To work with service users and partner organisations discussing support needs and aspirations, to identify Person Centred Plans. • Ensurening GDPR compliance at all times • To maintain an up to date awareness of relevant legislation, regulations, practice and procedures. • To participate in supervision and appraisals with the manager and to identify personal development and training needs. • To undertake such training as required promoting the development of skills. Other:- • To foster the Mission, Vision, Values and Christian ethos of Alabaré in a responsible and positive way on all occasions. • Work towards the outcomes outlined in the Charity’s Strategy for Growth and Resilience 2025-30. • We reserve the right to ask you from time to time to undertake any other reasonable duties as required within this role. • To adhere to the list of general duties contained within the staff handbook. • To be committed to safeguarding children and young people and vulnerable adults in line with Alabaré, Local Children’s Safeguarding Board and Adult Care guidelines. The purpose of this job description is to indicate the general level of responsibility and standards expected of the post. The detailed duties may vary or develop over time according to needs without changing the nature or level of responsibility of the post. The job role as described will be reviewed from time to time and where necessary be amended. This Job Description also forms the basis at the annual discussion of the Charity’s Appraisal Programme. Name………………………………………………………….. Signed ………………………..………………………………. Date…………………………………………………………… Alabaré Registered in England No. 2604011 Registered Charity No. 1006504 Head Office: Riverside House, 2 Watt Road, Salisbury SP2 7UD 2 PERSON SPECIFICATION Experience Experience and understanding of living with and managing mental health issues or supporting someone in emotional distress, including understanding the barriers to meaningful living. Experience of working with people with mental health problems Knowledge and understanding To have a strong understanding of the needs of people with mental health problems To have broad knowledge and awareness of local and national government initiatives in mental health services A demonstrable understanding of social exclusion and the Recovery approach Have an understanding of substance misuse and self harm Have an understanding of service users with additional needs e.g. learning difficulties, hearing impairment, dementia. Skills and abilities Ability to work in a strength based way, an empowering service users, building reslience and focusing on difficult situations Ability to work in partnership with a range of statutory and voluntary sector organisations Good communication skills, both oral and written Ability to respond to service users’ needs Ability to produce clear, concise reports and records. Personal attributes Ability to work as part of a team Ability to manage and prioritise own workload The ability to remain calm in a crisis and to have a methodical approach to problem solving To have a strong commitment to Equal Opportunities and the Equalities Act Commitment to service user and carer involvement in the delivery of services Information Technology skills, including Windows based word processing, and e-mail Particular skills/essential requirements 3