Seasonal Receptionist & Administration Assistant
THE WILDLIFE HOSPITAL TRUST
Aston Road, Haddenham, Bucks
Full-time
Listed today
Job Description Job Title: Seasonal Receptionist & Administration Assistant Responsible to: Office Manager Job Purpose: Responsible for efficient administration, assisting with the running of the reception including general office functions. Key Accountabilities Deal with the general public on the telephone and in person, including being responsible for providing advice and receiving casualties. Liaise with volunteers and general public to organise animal rescues. Assist with data input and filing of patient record cards. Provide general administrative service as required. Including databasing and scanning of records in relation to Gift Aid administration. Assist with the purchasing process, obtaining quotes, placing orders and following up on orders as necessary. This can include collecting some orders and dropping off items as necessary. Ensuring that emails are actioned and dealt with as quickly and efficiently as possible. Prepare documentation including fact sheets, information packs etc, which may include training and monitoring students assisting with these projects. Ensure all mail is actioned and dealt with as quickly and efficiently as possible and outgoing post is prepared for despatch. Deal with guests, visitors, contractors on site, including their safety, welfare and monitoring, in a professional, courteous and friendly manner. To ensure that reception and office areas are kept clean and tidy, assisting with the cleaning of these areas as necessary. Monitor/control stock required for the role, making sure stock is reordered as needed. Attending to other jobs, as required by the Office Manager. Comply with all policies and procedures, including safeguarding requirements. Tiggywinkles Aston Road, Haddenham, Bucks, HP17 8AF Tel: 01844 292292 Email: mail@tiggywinkles.org www.tiggywinkles.com Person Specification Job Title: Seasonal Receptionist and Administration Assistant Attributes Essential Desirable Attainments / Qualifications GCSE English and Maths Grade 4 (C) or above (or equivalent qualifications). Previous Experience Previous experience of working in a public facing and/or customer service role. Experience of using databases. Previous office administration experience. Proficient in Microsoft office packages. Circumstances Available to start in May 2026. Able to assist with additional cover for holidays. . Disposition A high level of attention to detail. Able to take responsibility for own work and do what’s necessary to get the best possible results for Tiggywinkles and our patients. A positive disposition and effective problem-solving skills. Ability to work effectively both on own initiative and as part of a team. Ability to work under pressure and remain calm in emergency situations. Ability to communicate effectively both verbally and in writing, at all levels. Tiggywinkles Aston Road Haddenham Bucks HP17 8AF Tel: 01844 292292 www.tiggywinkles.com