JOB DESCRIPTION

Job Title:

Service:

Residential Support Worker
Residential Service

Hours of work:

Full Time - 37hrs per week, 148hrs in a 4 week period
Part Time – 25hrs per week 100hrs in a 4 week period

Pattern of work:

Head Office :

Work locations:

Salary Range:

Hours of work include evening shifts, day shifts, weekend working and
bank holidays as part of a flexible working Rota and sleep in duties, on
occasion waking night shifts. To meet the needs of the service

Buckshaw Office

CANW residential children’s home, Wilpshire
£28, 486 - £30,091 (£14.77 - £16.02). Full time,
 Part time pro-rata

Sleep in payment will be paid at minimum wage hourly rate of £12.60
Between the hours of 11pm and 7am

Reporting to:

Registered Manager – Responsible Individual

Weekend work/unsociable hours -   hourly rate plus a third

Responsible for:

N/A

1

PURPOSE OF THE JOB

1.1  Promote a safe and secure environment for children/young people and ensures that

others adhere to policies, procedures, and working practices.

1.2

1.3

To provide day-to-day care for young people aged 8 to 17 with social and emotional
mental health difficulties.

To establish a clear transition plan to rehabilitation to birth families, fostering or
independent living. Responsible for ensuring that young people are prepared for and
supported to reach independence.

1.4

To foster a safe, secure, and accepting environment encouraging positive behaviour in
all aspects of the young person's life.

1.5  Ensure that the wishes and feelings of children/young people are considered in all

aspects of their daily care and in accordance with their age and understanding.  Ensure
children and young people have forums to contribute to decisions about their lives.

1.6  Provides opportunities for children/young people to learn, develop, and reach their full

potential through regular and consistent access to education and wider experiences
that will enrich their life.

1.7  Support children/young people to maintain a good level of health and well-being whilst
developing their awareness of areas that can negatively impact their well-being.

1.8  Promotes the needs of each child/young person arising from their racial, cultural, and

religious backgrounds.  Enable children/young people to establish their own identity
within their home environment.

1.9  Responsible for the development, monitoring, and review of care plans with the young
person, including risk assessments, ensuring that appropriate others are aware of the
child/young person’s individual needs & requirements.

1.10  Supports children/young people to maintain meaningful relationships with those

important to them. Where appropriate. Supports children/young people to establish,
develop, and maintain relationships and social networks outside of the home.

1.11  Promote a safe, secure, and accepting environment for children/young people where

positive behaviour is encouraged and praised.

1.12  Provide appropriate and meaningful boundaries which support children/young people’s

understanding of the benefits of positive behaviour on their own and others
health, safety, and well-being.  Responds consistently on a day-to-day basis to
incidents of challenging behaviour and supports others to develop consistency in their
own practice.

2

PRINCIPAL DUTIES

2.1

 Promotes open and effective relationships with children/young people where they can
share concerns about their health, well-being and relationships. Promote health and
well-being raising awareness of factors that can impact on it.

2.2  Recognizes signs and symptoms of abuse and harm and ensures that respectful

observations are made of children/young people to ensure their safety is paramount.

2.3  Ensure that disclosures of danger, harm, or abuse made by children/young people are
responded to in a calm and sensitive manner and are accurately recorded and

reported. Ensures that children/young people are openly and honestly informed of who
will need to be contacted if a disclosure of danger, harm, or abuse is disclosed.

2.4  Ensure that the wishes, feelings, and preferences of children/young people are listened
to and considered whilst maintaining safeguarding practice.  Support the young person
to respectfully challenge decisions where the best interests of the child/young person
are not being fully considered.

2.5  Support children//young people in establishing their identity and ensuring their wishes

are considered.

2.6

2.7

To work in partnership with other agencies/professionals and seek to understand their
individual roles and responsibilities. To collaborate with parents, carers, and other
professionals to benefit the young person.

To work in partnership with other agencies/professionals to devise, monitor and review
care plans that promote the health, well-being, and protection of children/young
people.  Ensuring all significant information is shared with relevant professionals in the
best interests of the child/young person whilst adhering to recognized confidentiality
procedures.

2.8  Support children/young people to actively engage in programs of support that are

available through other agencies/professionals and ensure that they understand your
responsibility to liaise with those professionals where appropriate.

2.9  Support children/young people to pursue appropriate interests of their choice whilst

ensuring their safety and well-being.

2.10

In line with Data Protection Act 2018 maintain accurate, up-to-date records and reports
for each child/young person and in line with Information Governance procedures for
CANW.

2.11  To identify and complete all appropriate documentation relevant to any given situation

in all aspects of the role and supports others in this completion/task.

2.12  To share information with children/young people in a manner that is appropriate to their
age and understanding whilst remaining sensitive, respectful, and non-judgmental
always.

2.13  Provide appropriate and useful boundaries in relation to social media and internet

safety and responding to areas of concern. Actively listening to what children/young
people are saying about their experiences, respectfully enquire about areas that may
be presenting concerns.

2.14  To present in a professional manner and provide leadership and support in your role

across the Residential Service and CANW

3

ORGANISATIONAL RESPONSIBILITIES

3.1

Represent CANW at meetings, conferences and exhibitions as required.

3.2

3.3

Provide a non-discriminatory service in line with best practice and legislative guidance and treat
all who access CANW services fairly and equally.

Be aware of the Health and Safety requirements in the workplace, and in particular, as it relates
to own service area and/or department.

3.4  Work within allocated budgets and agreed expenditure levels.

3.5

Keep accurate records and provide written reports as required.

3.6

3.7

3.8

3.9

Contribute  to  CANW’s  operational  and  strategic  development,  including  any  organisation
objectives  identified  through  designated  quality  standards,  such  as  Trusted  Charity  and
Investors in People.

Participate  fully  in  personal  supervision  meetings  and  the  annual  appraisal  process  and
undertake any training deemed necessary for the role.

Review  own delivery  performance against  agreed  annual  KPIs (key  performance  indicators),
aiming to meet or exceed personal targets/performance levels.

Undertake additional duties, training and/or hours of work as may be reasonably required which
are deemed appropriate to the levels of responsibility within the role.

3.10  Be  aware  of  the  safeguarding  policy  and  procedure  for  children  and  vulnerable  adults  and
ensure that the safeguarding of children, young people and adults is given the highest priority
in the work undertaken.

3.11  Have  a  personal  responsibility  to  ensure  that  person  identifiable,  confidential  or  sensitive
information is processed in line with GDPR and complies with any other relevant data protection
legislation, organisational polices and best practice when processing information.

3.12  Work outside of normal office hours (ie evenings and weekends) as and when required to meet

the needs of service users as appropriate.

3.13  Undertake other appropriate tasks as may be required of the post holder from time to time and

provide cover for tasks during periods of sickness or holiday.

NB. This Job Description describes the principal purpose and main elements of the job. It is a guide to
the  main  responsibilities  as  they  currently  exist  and  is  not  intended  as  a  fully  comprehensive  or
permanent  schedule  of  tasks.  The  jobholder  is  expected  to  work  flexibly  and  respond  positively  to
changing needs of the organisation.

Employee (caps):
Tammy Sutherland

Signature:

Date:

Date produced – November 2020