Location: Hybrid in the South West covering Cornwall, Devon, Somerset, Wiltshire, Dorset and Gloucestershire
Work pattern: 35 hours per week, 9am to 5pm with some weekends and overnight stays as required
Salary: Up to £49,655.50 per year
Contract: Permanent
We are the UK’s largest cat welfare charity. All over the country, our passionate employees, volunteers and supporters are using their kindness and expertise to make life better for millions of cats and the people who care for them.
Will you join us and make life better for cats?
Responsibilities of our Regional Community Operations Manager:
oversee a defined region and is responsible for operational planning, service delivery, people leadership, and effective resource management within their area of accountability
operate with a strong degree of autonomy, ensuring that day‑to‑day operations run efficiently and consistently with national and regional priorities
act as the primary operational leader and public representative for their region, driving local plans, supporting the implementation of national initiatives, and ensuring that services are delivered to high standards
provide leadership to employees and volunteers across the region, contributing to a positive, inclusive, and high‑performing culture
About the Community Operations team:
Community Operations is responsible for the delivery of all of Cats Protection’s cat facing services
It conducts these services through 31 Cat Centres and over 205 Branches and Community Volunteer Teams
Community Operations helped over 191k cats in 2014 and helped neuter over 250k cats in the last 18 months
The team consists of up to 2000 people, including around 200 employees at our Cat centres and up to 3000 volunteers
What we’re looking for in our Regional Community Operations Manager:
Significant operational leadership experience within the charity, public, or community‑based service sector
A confident communicator with the ability to engage and influence a wide range of stakeholders
Experience managing and delivering complex community‑based services or projects at a regional or local level
Proven line‑management experience of dispersed teams in a fast‑paced, multi‑site environment
Knowledge of the animal welfare sector (including differences across the devolved UK jurisdictions)
Hold valid UK driving licence and access to own vehicle
What we can offer you:
range of health benefits
26 days’ annual leave plus bank holidays, increasing with length of service
Salary Finance, which empowers you to take control of your financial wellbeing
Please note, we do not accept applications or speculative CVs from agencies.
Applications may close before the deadline, so please apply early to avoid disappointment. Please note, applications received after the closing date may not be responded to.
If you’re enthusiastic about this opportunity but your experience doesn’t align perfectly with every requirement, we encourage you to apply anyway and demonstrate how your experience is transferrable. You may be just the right candidate.
If successful, your recruitment journey will include:
Anonymised application form
In-person interview with presentation at Devon Cat Centre
Please note, the process may change slightly dependent on application numbers. We will inform you of any relevant changes.
Please email recruitment@cats.org.uk if you require any adjustments to be made for you to complete your application or to participate in the recruitment journey.
We operate a bias-free application process in our commitment to equity, diversity and inclusion. To assess your application quickly, fairly and objectively, please fully complete the qualifications and work history sections of our online application form.
Redacted CVs may be accepted by exception.
We believe being an inclusive, diverse organisation - where we welcome diversity of thought, value individuals' experience and can reach and partner all areas of society - is crucial if we're to help more cats. Our ambition is to work together to promote a more inclusive environment, which attracts all candidates and signals our commitment to celebrate and promote diversity.
There’s a place for everyone at Cats Protection and we encourage applications from talented people across all communities.
Cats Protection is committed to safeguarding children and adults at risk and protecting anyone that comes into contact with us from harm. We expect all employees and volunteers to share this commitment. You may be subject to a criminal record check if required for the role.
Cookies are provided by all websites you visit. They are small pieces of information that software on a visitor's device (for example a web browser) can store and send them back to the website next time you visit to serve you with content and advertising that we think you will find interesting. They are a specific technology used to make websites work more efficiently for visitors and to provide the owners of the site information as to why and how their website is being visited to help further development and improve our content and services.
You are in control of what we do with your personal data. You can choose whether or not to allow certain types of cookies by selecting the different category headings within this Cookie tool, although blocking some may impact your experience and reduce some of the services we have to offer.
Please note that some processing of your personal data may not require your consent and it is your right to object to such processing which you can do via the link to our Cookie Policy.
Your selected preferences will apply across our website.
These cookies are necessary for the website to function properly. They enable the website to respond to actions you make on any page. For example when completing a form, logging in or setting your privacy settings. These cookies can be blocked or set to alert you in your browser settings but may prevent some or all of our services working properly.
Advertising Cookies
Advertising cookies gather information from you on your device to build a profile of your interests and only display adverts that are relevant to you based on topics that interest you. They may also be set by our advertising partners to measure performance of their adverts possibly on other websites. You can turn these off if you prefer but it will mean you receive general advertising instead of those more relevant to you.
Analytics Cookies
Analytical cookies is aggregated data which helps us to improve our website and services by collecting and reporting on peformance. They track activity on our site such as pages visited, when they arrived and how long people stayed on a page,
Performance Cookies
ConsentLeg.Interest
All Consent Allowed
We value your privacy
Cookies are provided by all websites you visit. They are small pieces of information that software on a visitor's device (for example a web browser) can store and send them back to the website next time you visit to serve you with content and advertising that we think you will find interesting. They are a specific technology used to make websites work more efficiently for visitors and to provide the owners of the site information as to why and how their website is being visited to help further development and improve our content and services.
You are in control of what we do with your personal data. You can choose whether or not to allow certain types of cookies by selecting the different category headings within this Cookie tool, although blocking some may impact your experience and reduce some of the services we have to offer.
Please note that some processing of your personal data may not require your consent and it is your right to object to such processing which you can do via the link to our Cookie Policy.
Your selected preferences will apply across our website.