Reception and Clinical Administrator
Reception and Clinical Administrator
Part-Time – 16, 20 or 24 Hours per Week
£25,948 pro rata
Are you a warm, organised and professional administrator who enjoys helping people and making a difference every day?
At Trinity Hospice & Brian House, we provide outstanding specialist palliative and end-of-life care to patients and families across the Fylde Coast. We are looking for a compassionate and highly organised Reception & Clinical Administrator to join our dedicated team and become one of the welcoming faces of our hospice.
This is a varied and rewarding role that combines reception responsibilities with vital clinical administration support. You will play a key part in ensuring patients, families, visitors and healthcare professionals receive a professional, caring and efficient service from their very first contact with us.
What You’ll Be Doing
As part of our Administrative Services Team, you will:
- Provide a welcoming and professional reception and telephone service.
- Be the first point of contact for patients, families, visitors, volunteers and healthcare professionals.
- Coordinate appointments, room bookings and daily diaries.
- Support the management of referrals, admissions and patient records.
- Produce and process clinical correspondence and documentation.
- Work closely with nursing, clinical and multidisciplinary teams.
- Help maintain accurate records and support reporting and audit activities.
- Assist in coordinating and supporting our valued Reception Volunteers.
No two days are the same, making this an ideal opportunity for someone who enjoys variety, organisation and working with people.
What We’re Looking For
We’re keen to hear from candidates who have:
- Previous experience in a reception, customer service or administrative role.
- Excellent communication and interpersonal skills.
- Strong organisational skills and attention to detail.
- Good IT skills, including Microsoft Office applications.
- The ability to prioritise work and remain calm in a busy environment.
- A flexible and positive approach to teamwork.
Experience within a healthcare, hospice or NHS setting and knowledge of EMIS or other clinical systems would be advantageous, but is not essential.
Why Join Trinity Hospice?
At Trinity Hospice & Brian House, you’ll be joining a team that is passionate about making every moment matter for patients and their families.
In return, we offer:
- 38 days annual leave (pro rata), including Bank Holidays
- Access to health and wellbeing support
- Enhanced maternity/paternity benefits
- Pension Scheme or NHS Pensions can be transferred
Interested?
If you’re looking for a rewarding role where your administrative skills, compassion and professionalism can make a real impact, we’d love to hear from you.
To apply for this role, please send a covering letter and up to date CV to julie.crooks@nhs.net
Closing Date: 28 July 2026