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HEARING DOGS FOR DEAF PEOPLE
13.45 per hour
Centre Based (The Grange, Saunderton or Beatrice Wright Centre, York)
Full-time
6th February 2026

Job Title: Puppy Support Trainer
Location: Centre Based (The Grange, Saunderton or Beatrice Wright Centre, York)
Hours: Shifts (see job description)
Responsible To: Regional Training Manager
Salary: £13.45 per hour

The Puppy Support Trainer role contains aspects of the early dog training framework from eight-weeks whilst the puppy is based at the centre, until placed with a next stage volunteer and Dog Training Instructor.


Key Objectives:

  • Responsibility for the day to day running centre-based daycare activities, ensuring high quality routines, care and appropriate early learning and dog behaviour development. Focus is on early life skills of relaxed interactions and good rest patterns.
  • Ensure the dog’s social, emotional, and environmental development is optimised for the puppy’s age, so that as the dog moves to a volunteer training home, they can continue to develop and achieve a standard high enough to be placed in a working role.
  • Where an allocated puppy/young dog has a support volunteer ensure they receive the right level of support and advice for their personal situation.
Shifts are envisaged to be available in the following patterns but are subject to change:Weekday Days: Monday – Friday 9am – 5pmWeekday Nights: Monday – Friday 4:30pm - 9.00am (limited responsibilities as puppies will be asleep)Weekend Working: Friday 4:30pm – Monday 9.00am (including overnight sleep at onsite accommodation)Weekday and Weekends Nightshift (Waking Night): Monday – Thursday 4.30pm – 9.00am (limited responsibilities as puppies will be asleep)Main Responsibilities:
  • Care for the health and development for a group of up puppies. Follow our feeding, sleeping and early training plans to help our dog’s development
  • Maintain records of the pups in your care. This will include sleeping patterns, feeding routines, toileting routines, and training exercises.
  • Full hand over to teammates.
  • Delivering basic hands-on puppy training with specific dogs developing their social behaviour and handling to the required level as appropriate to their age.
  • Where relevant, providing support to volunteers on a one-to-one basis to all aspects of physical & social puppy development from allocated Hearing Dogs centre.
  • Ensure cleanliness and tidiness of puppy areas, toys and equipment and the wider working environment.
  • Ensure appropriate Health and safety and infection control to meet the needs of young puppies.
  • Communicate any urgent requirements to the Hearing Dogs Staff team and ensure thorough handovers at the end and beginning of shifts to maintain consistency of care.
  • Carry out any other reasonable duties associated with the welfare and wellbeing of the puppies in your car