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Project Worker Croydon Opportunity Zone (COZ)

APASEN
12.55 per hour
Croydon
Full-time
JOB DESCRIPTION AND PERSON SPECIFICATION

JOB TITLE: Project Worker Croydon Opportunity Zone (COZ)

RESPONSIBLE TO: Project Manager Croydon Opportunity Zone (COZ)

Salary: £12.55 per hour

Hours: 20 hours per week /4 days (5 hours per day)

JOB SUMMARY

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To provide high quality personal, social, and emotional care for service users within day
care settings.

To care for and beware of the needs of people who attend a day center and help them
achieve a fulfilled, self-determined and dignified life.

To take part in the care planning process and provide care for individual service users
to meet the objectives of agreed personal care plans.

To always work within the section’s philosophy of care, promoting equality of
opportunity, choice, privacy, dignity, rights independence, and fulfilment for service
users.

To provide ongoing support to people from any ethnic community who are affected by
difficulties related to physical or sensory disability, learning difficulties and mental
illness.

MAIN DUTIES AND RESPONSIBILITIES
SPECIFIC DUTIES

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To welcome new service users in the introduction to the service using a holistic
approach.

In conjunction with Croydon Opportunity Zone Manager to take part in the care
planning process and act as a Key Worker for individual service users.

To support and assist service users and encourage independence and self-
determination during their time at the centre.

To be aware of the individual needs of service users and respond appropriately to their
likes and dislikes with regards to:

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b.

c.

d.

Personal Care.

Clothing and personal belongings.

Food and diet.

Emotional, Social, Cultural and religious needs.

To provide all aspects of personal care as necessary e.g., washing, bathing, dressing,
feeding and mobilising service users. To be able to move and handle clients and
equipment.

To assist service users in personal care and, if needed, carry out an incontinence
program. In addition, assist allocated nurse/qualified staff to change and clean
colostomy and catheter bags, and take responsibility for the safe disposal of
incontinence waste.

To monitor service users’ practical and personal needs which may include clothing,
hairdressing and health needs, such as dentistry and chiropody and liaise with other
agencies as appropriate.

To be aware of the service users’ emotional needs, provide support in times of distress
and assist in maintaining good relationships with relatives, friends, and other service
users of the service.

To maintain a responsible approach to the service users’ personal belongings and
ensure that valuables are kept in a safe place.

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10.  To prepare and serve simple meals and beverages and assist service users who need

help with eating, in providing choice, to be aware of any special dietary needs of the
clients and assist with menu planning.

11.  To clean and tidy eating areas after meals, wash up crockery and kitchen tools when

necessary.

12.  To organise and be prepared to accompany service users on outings which may

include visits to shops, theatres etc. and activities outside the centre and, when
required, to escort service users to and from the centre.

13.  To assist with organising and leading activity groups for service users this may focus

on educational, leisure or therapeutic themes.

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In direct practice with service users, to be able to provide a high level of professional,
personal, and social care and be capable of meeting the needs of service users who
have multiple disabilities and a high care of need.

15.  To immediately inform the Croydon Croydon Opportunity Zone Manager of any

significant change in the service users’ behaviour pattern or appearance and provide a
full report at the end of the agreed period.

16.  To use IT skills in compiling reports and assist the admin staff in maintaining routine

administrative system.

GENERAL RESPONSIBILITIES

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To attend all meetings all relevant to the service which may include away from the
centre.

To be aware of quality issues including the implementation of investors in people and
other organisations.

To receive formal supervision and appraisal from Croydon Croydon Opportunity Zone
Manager/Supervisor and to attend relevant training as identified through appraisal.

To abide by all the organisation’s Policies and Procedures and its Code of Conduct.

To be aware of and implement Departmental procedures on access to records,
complaints procedures and confidentiality.

To implement the organisations policy on valuing Diversity and ensure that issues
relating to equal opportunities are incorporated in the planning and monitoring of
services.

To ensure that all relevant aspects of health and safety regulations and organisation
policies are fully implemented in carrying out risk management.

To undertake any other duties and responsibilities as may be required reflects the
developing nature of the service.

To drive minibus/escort to pick up and drop off service users to home and the Croydon
Opportunity Zone or where necessary.

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PROBATIONARY PERIOD

This post is subject to the requirements of a six-month probationary scheme for new staff only.

CONFIDENTIALITY

All information concerning service users and staff must always be treated as strictly confidential.

EQUAL OPPORTUNITIES

It is the aim of the organisation to ensure that no job applicant or employee receives less
favourable treatment on the grounds of sex, race, colour, religion, marital status, sexuality, age or
disability and is not placed at a disadvantage by conditions or requirements which cannot be
shown to be justifiable. To this end the organisation has an Equal Opportunities Policy and it is for
each employee to contribute to its success.

HEALTH & SAFETY

Employees must be aware of the responsibilities placed on them under the Health and Safety at
Work Act (1974), and to ensure that agreed safety procedures are carried out to maintain a safe
environment for employees, patients and visitors.

SMOKEFREE POLICY.

The organisation operates a smoke-free policy. In accordance with this policy smoking is positively
discouraged and is not permitted anywhere within the buildings on the premises or grounds.

DATA PROTECTION

If you have contact with computerised data systems you are required to obtain, process and/or use
information held on a computer or word processor in a fair and lawful way. To hold data only for the
specific registered purpose and not to use or disclose it in any way incompatible with such
purpose. To disclose data only to authorised people or organisations as instructed.

ACCESS TO HEALTH RECORDS

All staff who contribute to service users’ health records are expected to be familiar with, and
adhere to, the organisation’s Standards of Records Keeping Policy. Staff should be aware that
service users’ records throughout the organisation will be subject to regular audit.

All staff have a responsibility to ensure that these are maintained efficiently and confidentiality that
is protected in line with the organisation’s Confidentiality of Health Records Policy.

WASTE DISPOSAL

All staff must ensure that waste produced within the organisation is disposed of in such ways that
control risk to health, or safety of staff and the public alike in accordance with relevant legislation
and procedures contained within the policy.

REVIEW OF THIS JOB DESCRIPTION

This job description is intended as an outline indicator of general areas of activity and will be
amended in the light of the changing needs of the organisation.  To be reviewed in conjunction with
the post holder on annual basis.

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PERSON SPECIFICATION

This is a specification of the qualifications, experience, skills, knowledge and abilities that are required to effectively carry out the
responsibilities of the post (as outlined in the job description) and forms the basis for selecting a candidate.

POST:  Croydon Opportunity Zone Worker

CANDIDATES NAME: ...................................................

REQUIREMENTS

Please Tick One Box

Please Tick One Box

Method used to
Support
Assessment

Evidence to
Support
Assessment

Essential

Desirable

Fully
Met

Partially
Met

Not
Met

Experience
Two year’s work experience in a
personal care environment preferred
but not essential.

Basic literacy and Numeracy Skills

NVQ Level 2 (Health & Social Care)

Basic IT skills

✓

✓

✓

✓

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MiDAS (Minibus Driver Awareness
Scheme) Driving license

LDAF (Learning Disabilities Award
Framework)

✓

 ✓

Knowledge

Have knowledge and understanding of
Health and Safety matters

To be able to describe how these
matters relate to the care of multiple
disabled, especially for learning
disabled people within a Day Care
setting.

Abilities

•

to understand clients’ needs and
demonstrate this within the
interview-
a)  Personal care
b)  Physical, including lifting and

handling of client and equipment

c)  Social (including dietary)
d)  Emotional

✓

✓

✓

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•

in conjunction with Croydon
Opportunity Zone Manager,
ability to take part in care
planning processes, including
case conferences and Service
user reviews.

•  To write basic information reports
and support other staffs with the
development of individual care
plans, carrying out actions as
required. To demonstrate
understanding of confidentiality.

✓

✓

•  Ability to Key Work individual

✓

service users.

•  Willingness and ability to attend

✓

staff meetings, accept
supervision, training and adhere
to the Project’s performance
appraisal system.

•  Ability and willingness to work as

✓

a member of a team.

✓

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•  To deal effectively with issues

surrounding the ageing process,
i.e. loss, grief.

•  Plan activities in consultation with

Service users and staff.

•  To communicate effectively with

service users, carers and
relatives

a)  Providing choices.
b)  Offering privacy and personal

space.

c)  Demonstrate a warm and friendly

manner.

•  To have knowledge of the
purpose of staff meetings.

•  To demonstrate awareness,

understanding Equal
Opportunities and valuing
Diversity policies and to be able
to describe how these relate with
our work setting.

✓

✓

✓

✓

✓

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•  Have knowledge and

understanding of Health and
Safety matters and be able to
describe how these matters
relate to the care of learning-
disabled people within a day care
setting.

✓

Read and agreed by:

Signature:

Date:

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