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Project Worker (Complex Need)

APASEN
13.85 per hour
Opportunity Zone
Full-time
APASEN OPPORTUNITY ZONE SERVICES

JOB DESCRIPTION
 GENERAL INFORMATION

Job Title:
Salary:
Working hours:
discussed.
#Responsible to:
Responsible for:

Project Worker (Complex Need)
£13.85 per hour
Casual Worker contract-working pattern to be

Service Manager, Opportunity Zone
To provide routine advice and guidance to:

1.  Opportunity Zone Workers
2.  Sessional, Support and voluntary workers
3.  Agency workers and new members of staff.

JOB SUMMARY

1.  To provide high quality personal, social, and emotional care for COMPLEX NEED

with challenging behaviour service users within day care setting.

2.  To care for and beware of the needs of people who attend a day centre and help

them Achieve a fulfilled, self-determined and dignified life.

3.  To take part in the care planning process and provide care for individual learners to

meet the objectives of agreed personal care plans.

4.  To  always  work  within  the  sector’s  philosophy  of  care,  promoting  equality  of
opportunity, choice, privacy, dignity, rights independence, and fulfilment for learners.

5.  To provide ongoing support to people  from  the  local  community  who  are affected
by  difficulties  related  to  physical  or  sensory  disability,  ageing,  learning  difficulties,
mental illness or with terminal illness.

MAIN DUTIES AND RESPONSIBILITIES
SPECIFIC DUTIES

1.  To welcome new learners in the induction to the service using a holistic approach.

2.  In  conjunction  with  Opportunity  Zone  Manager  to  take  part  in  the  care  planning

process and act as a supervisor/keyworker for individual learners.

3.  To support and assist learners and encourage independence and self-determination

during their time at the center.

4.  To be aware of the individual needs of learners and respond appropriately to their

likes and dislikes with regards to:

•  Personal Care.
•  Clothing and personal belongings.
•  Food and diet.
•  Emotional, Social, Cultural, and religious needs.

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5.  To  provide  all  aspects  of  personal  care  as  necessary  e.g.,  washing,  bathing,
dressing, feeding and mobilising learners. To be able to move and handle clients and
equipment.

6.  To  assist  learners  with  personal  care  and,  if  needed,  carry  out  an  incontinent
programme. In addition, to change and clean colostomy and catheter bags, and take
responsibility for the safe disposal of incontinence waste.

7.  To  monitor  learners’  practical  and  personal  needs  which  may  include  clothing,
hairdressing, and health needs, such as dentistry and chiropody and liaise with other
agencies as appropriate. In addition, to carry out simple treatments as required, as
directed by a doctor or district Nurse.

8.  To be aware of the learners’ emotional needs, provide support in times of distress
and assist in maintaining good relationships with relatives, friends, and other learners
of the service.

9.  To maintain a responsible approach to the learners’ personal belongings and ensure

that valuables are kept in a safe place.

10. To prepare and serve simple meals and beverages and assist learners who need
help with eating, in providing choice, to be aware of any special dietary needs of the
clients and assist with menu planning.

11. To clean and tidy eating areas after meals, wash up crockery and kitchen tools when

necessary.

12. To organise and be prepared to accompany learners on outings which may include
visits to shops, theatres etc and activities outside the centre and, when required, to
escort learners to and from the centre.

13. To assist with organising and leading activity groups for learners this may focus on

educational, leisure or therapeutic themes.

14. In direct practice with learners, and during sessional work, to be able to provide a
high level of professional, personal, and social care and be capable of meeting the
needs of learners who have multiple disabilities and a high care of need.

15. To immediately inform the Opportunity Zone Manager of any significant change in  a
learner’s behaviour pattern or appearance and give a full report at the end of each
shift.

16. To use IT skills in compiling reports and assist the admin staff in maintaining routine

administrative system.

General responsibilities

1.  To attend all meetings all relevant to the service which may include away from

the centre.

2.  To be aware of quality issues including the implementation of investors in people.

3.  To

receive

from  Opportunity  Zone
Manager/Supervisor and to attend relevant training as identified through appraisal.

formal  supervision  and  appraisal

4.  To abide by all the organisation’s Policies and procedures and its code of

Conduct/Handbook.

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5.  To  be  aware  of  and  implement  Departmental  procedures  on  access  to  records,

complaints procedures and confidentiality.

6.  To implement the organization’s policy on valuing Diversity and ensure that issues
relating  to  equal  opportunities  are  incorporated  in  the  planning  and  monitoring  of
services.

7.  To ensure that all relevant aspects of health and safety regulations and organisation

policies are fully implemented in carrying out risk management.

8.  To undertake any other duties and responsibilities as may be required reflects the

developing nature of the service.

9.  To drive minibus/escort to pick up and drop off learners to home and the Opportunity

Zone or where necessary.

PROBATIONARY PERIOD

This post is subject to the requirements of a six-month probationary scheme for new staff
only.

CONFIDENTIALITY

All information concerning learners and staff must be always treated as strictly confidential.

EQUAL OPPORTUNITIES

It is the aim of the organisation to ensure that no job applicant or employee receives less
favorable treatment on the grounds of sex, race, color, religion, marital status, sexuality, age
or disability and is not placed at a disadvantage by conditions or requirements which cannot
be shown to be justifiable. To this end the organisation has an Equal Opportunities Policy,
and it is for each employee to contribute to its success.

HEALTH & SAFETY

Employees  must  be  aware  of  the  responsibilities  placed  on  them  under  the  Health  and
Safety  at  Work  Act  (1974)  and  ensure  that  agreed  safety  procedures  are  carried  out  to
maintain a safe environment for employees, patients, and visitors.

SMOKEFREE POLICY.

The organisation operates a smoke-free policy. In accordance with this policy smoking is
positively discouraged and is not permitted anywhere within the buildings on the premises
or grounds.

DATA PROTECTION

If  you  have  contact  with  computerised  data  systems  you  are  required  to  obtain,  process
and/or use information held on a computer or word processor in a fair and lawful way. To
hold data only for the specific registered purpose and not to use or disclose it in any way
incompatible  with  such  purpose.  To  disclose  data  only  to  authorised  persons  or
organisation’s as instructed.

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ACCESS TO HEALTH RECORDS

All  staff  who  contribute  to  learners’  health  records  are  expected  to  be  familiar  with,  and
adhere to, the organisation’s Standards of Records Keeping Policy. Staff should be aware
that learners’ records throughout the organisation will be subject to regular audit.

All  staff  have  a  responsibility  to  ensure  that  these  are  maintained  efficiently,  and
confidentiality is protected in line with the organisation’s Confidentiality of Health Records
Policy.

WASTE DISPOSAL

All staff must ensure that waste produced within the organisation is disposed of in ways that
control the risk to the health or safety of staff and the public alike in accordance with relevant
legislation and procedures contained within the policy.

REVIEW OF THIS JOB DESCRIPTION

This job description is intended as an outline indicator of general areas of activity and will
be  amended  in  the  light  of  the  changing  needs  of  the  organisation.  To  be  reviewed  in
conjunction with the post holder on an annual basis.

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PERSON SPECIFICATION

This is a specification of the qualifications, experience, skills, knowledge, and abilities that are required to effectively carry out the
responsibilities of the post (as outlined in the job description) and forms the basis for selecting a candidate.

POST:  Opportunity Zone Project  Worker with Complex Need

CANDIDATES NAME: ...................................................

REQUIREMENTS

Please Tick One Box

Please Tick One Box

Method used to
Support
Assessment

Evidence to
Support
Assessment

Essential

Desirable

Fully
Met

Partially
Met

Not
Met

Experience
One year’s work experience in
personal care and working with
complex needs as well as challenging
behaviour service users.

literacy and Numeracy Skills

NVQ Level 2 (Health & Social Care)

✓

✓

IT skills

✓

✓

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MiDAS (Minibus Driver Awareness
Scheme) Driving license.

LDAF (Learning Disabilities Award
Framework)

✓

✓

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Knowledge

Have knowledge and understanding of
Health and Safety matters.

To be able to describe how these
matters relate to the care of multiple
disabled, especially for learning
disabled people within a Day Care
setting.

Abilities

•  To understand clients’ needs

and demonstrate this within the
interview-
a)  Personal care
b)  Physical, including lifting and

handling of client and
equipment.

c)  Social (including dietary)
d)  Emotional

•  In conjunction with Opportunity
Zone Manager, ability to take
part in care planning processes,
including case conferences and
Learner reviews.

✓

✓

✓

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•  To write basic information

reports and support other staff
with the development of
individual care plans, carrying
out actions as required. To
demonstrate understanding of
confidentiality.

•  Ability to key work individual

Learners.

•  Willingness and ability to attend

staff meetings, accept
supervision, training and adhere
to the Project’s performance
appraisal system.

•  Ability and willingness to work

as a member of a team.

•  To deal effectively with issues

surrounding the ageing process,
i.e.: loss, grief.

•  Plan activities in consultation
with Learners and staff.

✓

✓

✓

✓

✓

✓

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APASEN OPPORTUNITY ZONE SERVICES

•  To communicate effectively with
learners, carers, and relatives

✓

a)  Providing choices.
b)  Offering privacy and
personal space.

c)  Demonstrate a warm and

friendly manner.

•  To have knowledge of the
purpose of staff meetings.

•  To demonstrate awareness,

understanding Equal
Opportunities and valuing
Diversity policies and to be able
to describe how these relate
with our work setting.

•  Have knowledge and

understanding of Health and
Safety matters and be able to
describe how these matters
relate to the care of learning-
disabled people within a day
care setting.

✓

✓

✓

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