Personal Assistant – Community, Appointments & Life Administration (female or male)

Personal Assistant (AC1) - DY13

Date: 28-08-2026

Job Title: Personal Assistant – Community, Appointments & Life Administration (female or male)

Job Ref: BN/AC/01

Reporting to: Andrew – Employer

Location: Andrew’s home and local community

Rate of Pay: £13.01 PAYEE - £15 SELF-EMPLOYED

Hours: 5 per week

Nature of the role

I am looking for a kind, reliable and genuinely empathetic Personal Assistant to help me get out of the house, access the community, attend appointments and manage the practical administration involved in everyday life.

My disability means that leaving the house, attending appointments and managing administration can take considerably more energy than it would for most people. I am looking for someone who can provide practical support while helping me remain independent and in control.

Main duties

• Supporting me to leave the house and access the local community.
• Accompanying me to medical, social care and other appointments.
• Helping me prepare for appointments, organise information and take notes where required.
• Helping me remember and follow up actions arising from appointments.
• Supporting me with shopping, essential errands and other practical tasks.
• Accompanying me to social activities, hobbies and places I want to visit.
• Supporting me when using my walking stick or wheelchair, including practical assistance with my wheelchair where required.
• Supporting access to shops, cafés, leisure activities and other community facilities.
• Helping with paperwork, emails, forms, phone calls and general life administration.
• Helping organise appointments, diaries and important dates.
• Assisting with online and telephone administration where appropriate.
• Helping break larger or overwhelming tasks into manageable steps.
• Helping prepare information or documents for professionals and organisations.
• Supporting me to keep on top of everyday tasks when fatigue, brain fog or executive functioning difficulties make them difficult.
• Helping me pace activities and recognise when I need to rest.
• Being flexible when plans need to change because of fluctuating symptoms.

Driving

A full UK driving licence and confidence driving is [essential/desirable – to confirm].

The role may involve driving me to appointments, activities or other destinations where appropriate.

Personal qualities

I am looking for someone who is:

• Kind, patient and genuinely empathetic.
• Reliable, trustworthy, driven and proactive.
• Organised, practical and good at problem-solving.
• Someone who sees something that needs doing and is willing to get on with it.
• Calm and adaptable when plans change.
• Positive, with a good sense of humour.
• Non-judgemental and respectful of privacy and boundaries.
• Comfortable working with someone who is neurodivergent and has fluctuating health needs.
• LGBTQ+ friendly and respectful of diversity.
• Confident and comfortable around dogs.

A good personality fit is important to me. I would like someone friendly and approachable who can build a genuine working relationship while maintaining appropriate professional boundaries.

Skills & experience

Essential:

• Good communication skills, reliability and punctuality.
• Able to work independently and use initiative.
• Organised and able to manage competing tasks.
• Good practical problem-solving skills.
• Patient and able to explain things clearly without taking over.
• Flexible and comfortable supporting someone with fluctuating energy levels.
• Respectful of confidentiality and personal boundaries.
• Comfortable supporting someone who is neurodivergent.
• Confidence around dogs.

Desirable:

• Previous experience as a Personal Assistant, support worker or similar role.
• Experience supporting someone with a disability or fluctuating condition.
• Experience accompanying people to appointments.
• Experience supporting people with mobility difficulties or wheelchair use.
• Good IT and administrative skills.
• Experience with forms, correspondence and organising information.
• Experience supporting someone with ME/CFS.
• Full UK driving licence and confidence driving.

Formal qualifications are not essential. The right attitude, reliability, empathy and ability to work alongside me are particularly important. Relevant training can be discussed and arranged as appropriate.

Hours of work

Hours to be agreed in accordance with my assessed support needs and Direct Payment allocation. Some flexibility may be required because my symptoms and ability to undertake activities can fluctuate.

To apply for this role, please send your CV or a letter outlining your suitability for the role to: PAvacancies@idealforall.co.uk

Alternatively, if you would like to discuss the role or have any questions, please call 0121 558 5555, option 1, and speak to a member of the Direct Payment Team.