Part-time Service Delivery Shift Leader for ShowerBox

• Job Reference: 00004521-1
• Date Posted: 21 January 2026
• Recruiter: ShowerBox
• Location: London
• Salary: £15.00 Per Hour
• Role: Frontline jobs
• Job type: Contract
• Work hours: Part Time

Job Description

We’re looking for a friendly, reliable and hands-on Service Delivery Shift Leader to help coordinate and oversee the smooth running of our Central London project based in Tottenham Court Road, for two Saturdays per month, with the possibility of picking up more Saturday shifts.

You’ll be responsible for taking the lead on setting up the Saturday service with another Shift Leader, managing the volunteer team, and ensuring a respectful, welcoming experience for all our guests.

Key Responsibilities:

Lead the setup and close-down of the shower service

Coordinate and support volunteers on the day

Ensure health and safety standards are upheld

Be the main point of contact for guests and volunteers

Record and provide service delivery data as required

Respond to any on-site issues with calm and care

Requirements:

Organised and dependable, with good communication skills

Experience leading a team of approx 20 volunteers each week

Physically able to assist with setup (lifting, connecting gas/water/power - training provided)

Experience of safeguarding processes and conflict management

Alignment with ShowerBox’s values of dignity, respect, and inclusivity

Experience supporting vulnerable adults e.g due to mental health, substance use, homelessness etc

Preferable experience:

Full UK driving license preferred

Certified First Aider

About ShowerBox

ShowerBox provides free mobile shower services for people experiencing homelessness and hygiene poverty – offering dignity, care, and a safe space for anyone who needs it. Our Central London project is our busiest – over 300 guests visit each Saturday and around 70 - 90 guests have showers. We couldn’t do it without our amazing team of 20+ volunteers each week.

Please send your CV and cover letter demonstrating your relevant experience and suitability for the role to

sarahlamptey@showerbox.org with ‘Service Delivery Shift Leader Application’ in the subject line.

Closing Date: 18th February 2026