Optical Assistant Apprentice
Optical Assistant Apprentice
- Employer: Vision Express UK Ltd
- Location: Liverpool
- Vacancy Ref: 00001898
- Hours Per Week: 37.5
- Wage Per Week: £302.62
- Sector: Optical
This vacancy is for an Apprentice Optical Assistant based in Liverpool.
The successful applicant will have the opportunity to undertake valuable work experience within Vission Express supporting day to day tasks whilst gaining on the job qualifications.
Demonstrate and promote adherence to company policy, procedure, professional standards and legal obligations,
including Data Protection, Health & Safety and all GOC regulatory legislation requirements.
*To ensure all in-store administration is completed accurately and all manual and computerised customer records are maintained in accordance with company guidelines and relevant data protection laws
*To have a good working knowledge of the Vision Express Ways of Working
*To take personal responsibility for own development ensuring regulatory e-learning is completed efficiently and be proactive in maintaining and developing knowledge through participation in company development programmes.
*Maintain the highest store standards possible, including the appearance of both store and own personal presentation.
Sales and Service
*To act as a Vision Express brand ambassador creating a welcoming environment for all customers and ensuring their expectations are exceeded throughout the customer journey.
*To relentlessly deliver the best customer service through the Vision Express Ways of Working and behaviours, every day to every customer.
*To support the management team in achieving the required targeted growth in sales and profit.
*To deliver a seamless customer journey through the meeting/greeting, offering of refreshments, initial eye examinations, dispensing, fitting and collections of every Vision Express customer.
*To provide accurate and knowledgeable advice and guidance to meet each customer?s specific needs through the recommendations made, selection and purchase of all types of eye-wear and eye-care solutions.
*To conduct eyewear repairs and order replacements when required.
*To participate in all stock take activity as determined by the management team.
*Key holder duties after successful completion of silver training (if and when required)
*Make decisions within the agreed scope of your role on matters relating to the day to day retail operation within your store, escalate to line manager where required.
Team Work and Communication
*To maintain good and professional working relationships with the store team.
*Attend and participate in morning briefs and team meetings.
*To provide honest feedback to the management team to support ongoing improvements.
*Any other duties or responsibilities as reasonably requested by line management.
Training to be provided
- L3 Optical Assistant Qualification
About Vision Express UK Ltd
At Vision Express we provide an Advanced Eye Test, that checks eyesight and eye health. We stock a wide range of designer and exclusive glasses, sunglasses and contact lenses. All our eyewear comes with 100 day returns guarantee and lifetime servicing for complete peace of mind.