Operations Director

THE PAROCHIAL CHURCH COUNCIL OF THE ECCLESIASTICAL PARISH OF SAINT SAVIOUR GUILDFORD

32,000 per year (pro rata)

St Saviour’s Church Centre, Woodbridge Road, Guildford, GU1 4QD.

Full-time

JOB DESCRIPTION: OPERATIONS DIRECTOR

Role Title:

Operations Director

Role Overview:

The Operations Director will help develop and deliver St Saviour’s
mission and ministry, by leading the operations function at both a
strategic and management level. They will serve as part of the church’s
leadership team, helping manage and coordinate its activity to best fulfil
its missional aims. They will manage (and work as part of) a 5-person
Operations Team to help support the operational needs of the church.
Alongside the PCC, Treasurer and Churchwardens, they will be
responsible for the oversight of finance, premises, governance, staffing
and administration.

Purpose:

The Operations Director will work to ensure that St Saviour’s functions
as a healthy and effective organisation through appropriate oversight of
staff, finance, premises, and governance.

Compared with recent years, St. Saviour’s now operates with a smaller
employed staff team. Therefore, it is the expectation that the
Operations Director will need to both develop new, and work alongside
existing volunteer resource and external partnerships to deliver the
operational requirements of the church.

Location:

St Saviour’s Church Centre, Woodbridge Road, Guildford, GU1 4QD.
The role will be primarily office-based, with a focus on being present to
manage and support others. There is a potential for up to 25% home-
working as operational needs allow.

Responsible to:

The Rector

Wider brief and
fit with the
organisation:

St Saviour’s employs a staff team of circa 16 people. These are mainly
part-time appointments.

The Operations Director will form part of the 5 person Operations Team
(Ops Dir, Senior Administrator & Head of Communications, Administrator,
Caretaker, Part-time Caretaker).

The remaining 11 posts consist of 4 clergy posts (1 Associate Minister on
maternity from March) and 7 pastoral ministry/admin roles.

This job description is non-contractual

St Saviour’s Guildford is a Church of England Parish and a registered charity no. 1128141.
Our oDices are located at Woodbridge Road, Guildford, GU1 4QD.
oDice@st-saviours.org.uk | 01483 455333 | www.st-saviours.org.uk

Staff Oversight &
HR

Main responsibilities & Duties:

• Support the Rector in the management and coordination of the staff
team, promoting healthy relationships, clarity of vision and purpose,
advance planning, and cohesive operation.

• Line-manage the Operations team and support other managers in the

fulfilment of their management responsibilities.

• Function as the main point of contact for HR related issues,

drawing upon the support of the PCC HR champion.

• Oversee the annual performance appraisal and development

programme.

Finance

• Alongside the Administrator, be the day-to-day point of contact for

ﬁnance queries from staZ, making decisions on extraordinary
expenditure in line with scheme of delegation.

• Manage and monitor expenditure in line with the annual church budget
(noting that ministry budgets are delegated to other staZ members)
• Support the Treasurers and Church Finance Team in the oversight of
church ﬁnance. The Operations Director will serve as part of the PCC
Finance Sub-committee.

• Alongside the Treasurers, support the annual budgeting, biannual Gift

Day, and year end processes.

• Enable the staZ to adequately meet their ﬁnancial

responsibilities, providing training and guidance as needed.

• Act as a signatory on church bank mandates.

• Plan and administer the annual governance cycle for the PCC.
• Function as a policy advisor and secretary to the PCC.
• Oversee the organisations management of ‘risk’, data and H&S (but

not safeguarding).

• Support the PCC in their oversight of church premises.
• Be responsible for ensuring the annual process of maintenance and
health & safety checks is completed, although it is anticipated that
this will be primarily fulfilled through a combination of volunteer and
contracted involvement.

• The Operations Director will serve as part of the PCC Buildings

Sub-committee.

• Be responsible for the oversight of church IT, ensuring adequate

provision for basic IT support and troubleshooting.

• Be responsible for ensuring that church administration runs smoothly

and effectively, although it is anticipated that much of this
responsibility will be delegated to the Senior Administrator & Head of
Communications and other members of the staff team.

Governance

Premises

General Operations
& Administration

This job description is non-contractual

General

Opportunities to
Develop / Training:

Terms and
Conditions

Other Duties

• Attend management meetings, staff prayers and weekly team

meetings and other evening governance meetings.

• Contribute to the wider planning discussion about church

ministry, events and activity.

• Participate and contribute to regular line management meetings
• As part of the church staff team, support major church events

and festivals.

• Undertake any other duties that may be reasonably required by

your line manager.

• It is anticipated that from time to time, the Ops Director will

need to support and serve at events for under 18s, and to help
facilitate the involvement of vulnerable adults in the life of the
church. Therefore, this post will require an enhanced DBS
check.

• Induction training will be provided to help the Operations
Director understand the operational requirements of St
Saviour’s and any Church of England nuances.

• Training will be provided to support the effective use of the

church’s software systems.

• Additionally, the Operations Director will be provided with
training on how to welcome, communicate with and support
distressed or vulnerable visitors to the church centre.
• The Operations Director will be encouraged to join the UK

Church Administrators network for peer-to-peer support, online
resourcing, and other training opportunities.

• Hours: 28 hrs per week. It is anticipated that these hours will be

fulfilled via 4 x full days (Mon, Tues, Weds and Thurs) and through
a flexible pattern of working every 4th Sunday instead of the
Thursday. Some regular evening and additional weekend work
will be required.

• Salary: Based on a full-time equivalent salary range of £40,000 -
£45,000 pro-rata. This will equate to £32,000 to £36,000 (per
annum).

• Pension: St Saviour’s will contribute an additional 10% of your

salary into a work-based pension scheme.

• Annual Leave allowance: Based on a full-time equivalent of 5

weeks plus UK bank holidays, pro-rata.

• Appointment: Appointment to this post is subject to satisfactory

reference, proof of right-to-work in the UK and an enhanced
DBS check (due to the nature of working with under 18s and
vulnerable adults).

This job description is non-contractual

Person Specification

Qualifications:

Essential:
Good academic record and
evidence of applied learning

Desirable:
Qualifications in
Management

Evidenced by:
Application form

Knowledge
&
Experience:

Proven experience working in an
organisational management
capacity

Understanding of the
church and charitable
sector

Interview,
application form

Familiarity with
charitable
governance
requirements

Volunteer
Management

Familiar with the
software solutions
used by St Saviour’s,
including ChurchSuite,
ExpensePlus and
Microsoft 365

Used to presenting to a
senior board level

Good working knowledge of HR
practice and financial
management

Experienced Project Manager

Technical
Proficiency:

Proficient user of Microsoft
Office suite, internet and email
systems

Communication
Skills:

Strong written, verbal and
presentational communication
skills

Good and active listener

Empathetic and adept at
facilitating pastorally sensitive
conversations and dealing with
the general public

Interview,
application form

Interview,
Presentation
and
application
form

Personal
Attributes /
Character:

Passionate about the purpose
and aims of St Saviour’s Church

Thrives within a flexible
working pattern

Interview,
application
form

Self-aware, with mature and
emotionally intelligent
management skills

Strong accountability, results
driven and an advocate for
healthy team

Ability to galvanise involvement,
delegate responsibility and

This job description is non-contractual

motivate others

Creative problem solver

Reliable & Punctual

Proven ability to deliver to
deadlines and service
competing demands

A collaborative team player

A good eye for detail

Occupational
Requirement

There is an Occupational Requirement for the postholder to be a practicing
Christian who supports and models the church’s beliefs, vision, purposes and
teaching. Our vision can be found at: https://st-saviours.org.uk/about-us/our-
vision/

The post is subject to an Enhanced DBS disclosure.

Appendix 1: Potential working pattern

Example timings are approximate and subject to negotiation.

Thurs
7hrs
9am –5pm

Wed
7hrs
9am –5pm

Finance 1:1
(1hr)

Mon
7hrs
9am –5pm

Staff prayers
(0.5hrs)

Leadership
meeting with
clergy
(1.5hrs)

Ops
Team
1:1 (1hr)

Tues
7hrs
9am –5pm

Leadership
Forum meeting
(1hr fortnightly)

Staff Meeting
(1-1.5hrs)

Ops Meeting
(1hr)

PM Occasional Evening meetings (1-2x per month)

Fri

Sat

Sun

Days off
(very
occasional
duties may be
required)

7hrs (Mthly)

8am - 12pm
5 -8pm

(When not
working, regular
attendance
across services
is good to
maintain a
working
knowledge and
insight into
operation of
church
services)

This job description is non-contractual

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Operations Director