Northgate Shop Manager

If you love great retail with real purpose, come and join us!

37.5 hours over five days Monday to Sunday 8.45am - 4.45pm

£27,900 per year

Our mission is simple, we provide outstanding care and support to the community of North Devon who are impacted by a life limiting illness. Our retail team is all about high quality, pre-loved and sustainable retail, raising vital funds for North Devon Hospice.

Working for us is awesome! Benefits include:
• Generous holiday allowance and paid sick leave increasing with service
• Flexible working and family friendly policies including maternity, paternity and adoption leave. We even have pawternity leave!
• Tech and cycle to work schemes
• Personal pension scheme
• Employee Assistance Programme offering free confidential advice on a range of matters including financial, legal, health and wellbeing
• Health Cash Plan which can include up to 5 children and the option to include partners
• Regular wellbeing events
• The opportunity to give us your feedback on how we can improve as an organisation.
In this role you will maintain an excellent level of service and customer experience, ensuring that the shop maximises its space and income. Being aware of current trends and promotions, you will maintain high standards of presentation and visual merchandising. You will use your people management skills to lead and develop your staff and volunteers to become a high performing team that feel recognised and valued for the work that they do.
To succeed in this role you will have: -
• Experience of working in a charity or commercial retail organisation
• Merchandising and/or retail display experience, with the ability to create high quality customer experiences
• Experience of leading and line managing a team of staff and volunteers
• A high level of interpersonal and communication skills
• A positive and creative approach and an openness to new ideas.

For more information please see the Job Description
If you are interested in joining our team, we would love to hear from you. Informal discussion welcomed, please contact Daren Ainscough on 07855381818
Closing date for completed applications is 23rd April 2026. Interviews will be held on the 30th April 2026
To apply for this position please click the ‘Apply Now’ button to complete your application and we will be in touch shortly. (Please check your email for updates regarding your application – including your junk box)
We welcome applications from all sections of the communities we serve, reflecting the uniqueness of each person, with the aim of continually improving our services. We hold Mindful Employer and Disability Confident accreditation and promote a culture of openness and understanding, providing an inclusive and accessible working environment. We are proud to be a Veteran Aware Employer and welcome applications from members of the Armed Forces, including veterans, reservists and military spouses or partners.
If you require this information in large format, please email peopleteam@northdevonhospice.org.uk or call 01271 347238.

07855 381818