Job Description
Multiple Risk Worker
Hours per week: 4 hours per week (between 6pm – 10pm, 1 day per week)
Contract type: Permanent, in line with funding
Location: Glasgow
Reports to: Team Manager
Line Management Responsibility: No
Financial Accountability: Low
Job Summary
Includem in collaboration with the Youth Health Service are delivering support across 9 venues in Glasgow. The support is provided at fixed times in the evening from these venues. There is also an element of outreach work required. You will contribute to the provision of relationship-based support delivered to young people and families in the venues and in communities. You will achieve positive outcomes in line with the values and principles of Includem.
Purpose & Context of Role
You will work alongside the Youth Health Service team to support young people and families. You will understand and respond to individualised needs to improve outcomes in line with GIRFEC principles and Includem’s model of support. You will demonstrate leadership and ownership over effective service delivery to young people by managing outcomes for young people through use of line managers, colleagues and organisational tools, processes, policies and procedures.
Key Responsibilities
The key responsibilities of the Multiple Risk Worker include, but are not limited to:
Service Delivery
• To build relationships and deliver outcome-based support to young people and families, involving all key stakeholders.
To be available for allocated venue time and engage young people within a community setting.
• To explore values and attitudes with young people in a supportive manner, to affirm and validate their feelings and ideas, and nurture and confirm their learning.
• Actively contribute to case progression and provide feedback to help young people and families recognise progress.
Ability to assess and respond appropriately to situations where young people/families may be at risk of harm.
• To offer support and generate solutions where required, with risk enablement being at the heart of professional judgement and decision making
People
• To understand the different coping mechanisms that young people and their families use to deal with stress and high emotions, and to respond appropriately.
• To demonstrate professional resilience when providing support with sensitive or challenging issues
To use a strengths-based approach to empower individuals facing adversity to find solutions and make positive changes, ensuring resources are in place to sustain these changes.
To establish mutually trusting, open and non-judgemental relationship with young people and their families
To encourage and lead collaborative team work to provide a ‘scaffolding of support’ around each young person and their family.
To respect and value the contribution of wider stakeholders and the delivery of Includem services.
Where opportunity allows experience of directing, supporting and mentoring Assistant Project Workers/Sessional staff.
• Any other duties as designated by your line manager.
Influence
• To ensure young people and families are empowered to make informed choices
• To support young people and families to effectively communicate
To work with young people to identify goals aligned to wellbeing indicators and to positively influence progression towards these goals.
• To reflect on practice, share learning and promote continuous practice improvement.
• To understand the Includem framework of intervention and the key aspects of the service delivery model.
• To role model appropriate practice standards and professional boundaries to others
• To ensure a high-quality service is delivered to young people and families
• Demonstrate understanding of your impact on people and how they might see you
Resources
• To take ownership for consistent delivery of services at venues across the city of Glasgow for 50 weeks of the year.
• To take the lead in the effective planning of outreach services alongside supporting the delivery of this
• To maintain and produce accurate and timely records.
To ensure support is delivered in line with Includem’s Policies Procedures, Scottish Social Services Council Codes of Practice & National Guidelines (NHS)
Quality Assurance
To be accountable for the quality of your work and responsible for any work delegated to others within the Includem support and be able to evidence this work effectively.
• To actively participate in formal supervision and continuous professional development.
To have an overview of the work delegated to other Includem workers involved in delivering individualised support to your young people.
• To generate creative and new solutions to issues faced by young people and families.
Person Specification
| Category | Essential Job Requirements | Desirable Job Requirements | Method ofAssessment |
| Technical Skills,knowledge, andExperience | ●Experience of effectively engaging vulnerable youngpeople and families who are likely to have facedchallenging life circumstances and supporting themto achieve positive change.Ability to recognise situations in which people are incrisis or at risk and able to use support to determineappropriate interventions.Ability to respond flexibly to changing situations led by the needs of young people and families.Ability to provide emotional, practical, and socialsupport to young people and families.Ability to routinely evidence practice, includingcontributing to formal reports.Reliability and commitment to deliver therelationship-based model of intervention.Ability to demonstrate, understand applyour organisational values which are clearlyaligned to the SssC Codes of Practice.These are embedded in al roles andapplicants must evidence theirattitudes/behaviours as part of theapplication process:RespectCollaboration | Application processGroup stageinterviewIndividual interview |
| Participation and Dignity ● | Empowerment | |||
| Education / Qualifications | • Willing to work towards SCQF Level 3/appropriate professional qualifications for SSSC registration. | • Willing to work towards SCQF Level 3/appropriate professional qualifications for SSSC registration. | Application process Group stage | |
| ● | linterview Individual interview | |||
| Other Requirements | • Ability to drive and have access to your own car for work purposes. Excellent organisational and planning skills. | Application process Group stage | ||
| Effective team player who is also confident working | ||||
| independently | interview | |||
| verbal | Self-motivated and flexible Excellent communication skills, both written and | lndividual interview | ||
Acknowledgement:
This job description is an overview of the duties, responsibilities, and requirements of the position. You may be required to perform other duties throughout your employment at the reasonable request of your line manager.
I acknowledge that I have read and understood the job requirements, responsibilities, and expectations outlined in the job description.
| Employee Name | Employee Signature | Date | ||
| Line Manager Name | Line Manager Signature | Date |