{"@context":"https://schema.org","@type":"JobPosting","title":"Mobile Deputy Shop Manager","description":"\n \n

Mobile Deputy Shop Manager

\n Salary: \n £24,970 – £24,970\n per annum + Generous holidays, Pension + Bonus \n

Contract Type: Permanent

Location: Melksham area, Wiltshire

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MOBILE DEPUTY SHOP MANAGER | £24,970 per annum + annual bonus schemeFull time - 37.5 hours per week (working 5 days out of 7)

Location: Melksham area

\n WHY THIS ROLE?\n

Looking for a role with purpose and the chance to build your confidence in a leadership position? Our charity retail shops play a vital role in funding compassionate, specialist care for people with life‑limiting illnesses and their families. Every sale directly helps us provide comfort, dignity, and support when it's needed most.

As a Mobile Deputy Shop Manager at Dorothy House Hospice Care, you'll work closely with our Shop Manager teams across your area to support the day‑to‑day running of our busy charity shops. You'll help create a welcoming and engaging experience for customers, donors and volunteers across the stores, while playing an important part in supporting your local community.

We'll provide all the tools, training and ongoing support you need to succeed. No retail or charity experience is required - just a passion for people, a positive attitude and a willingness to learn and step up when needed.

\n ABOUT THE BENEFITS\n

The Dorothy House Retail team is an incredible place to work, some of our benefits include:

Discretionary Bonus scheme - a yearly bonus for our retail staff
Pension with Life Assurance.
Colleague discount across our 30 retail stores.
45p per mile for work travel.
Mindful Employer Plus Charter - offering access to impartial, confidential support

\n WHAT WILL THE ROLE INVOLVE?\n

\n \n

Supporting the Shop Manager in the day‑to‑day running of the shop and creating a warm, welcoming environment for customers and donors
Acting as a customer champion, using initiative and continuous improvement to deliver the best possible retail experience
Helping to deliver high standards across both the shop floor and backstage areas, supporting volunteers to ensure every shopper has a positive experience
Supporting, motivating and engaging our volunteer team, helping them to feel confident, valued and well supported
Assisting with the training of volunteers, ensuring they are equipped to prepare goods for sale, provide excellent customer service, and uphold high standards of cleanliness and presentation
Assisting with the sorting, pricing and presentation of donated stock to create an appealing shopping environment
Deputising for the Shop Manager when required, ensuring the smooth and safe operation of the shop
Supporting the recruitment and onboarding of new volunteers

\n See our full detailed Job Description on our website for more information.\n

\n ABOUT YOU\n

This role is physically demanding and requires regular lifting, moving stock, and being on your feet for extended periods. While full manual handling training will be provided and we commit to considering reasonable adjustments, applicants should be aware that the core duties of this role require a high level of physical activity.

Essential requirements:

Good standard of Maths and English
An excellent team player with a passion for people skills
Prioritisation and organisational skills
Has a positive, energetic and customer focused approach

Desirable requirements:

Experience working in Retail or Charity Shop
Previous leadership or supervisory experience
Full UK driving licence with access to a vehicle

If this sounds like your ideal job, then we'd love to see your application!

\n Download Job Description\n

Have a question?

If you have a question about this role then why not check out our FAQs or call us on 01225 722 988

\n Explore our FAQs\n

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