Locality is the national membership network for community organisations. Our goal is simple: to help local community organisations be the best that they can be and to create a supportive environment for their work.

Our workplace is one where different experiences, expertise and perspectives are valued, and where everyone is encouraged to grow and develop.

We particularly want to hear from people with lived experience of the rich and diverse communities. Like many organisations in our sector, our staff team is under-represented by people from minoritised backgrounds. We are actively addressing this as an organisation with strong policies and actions around diversity, equity and inclusion. and we strongly encourage applications from people from minoritised backgrounds. You will be working for an organisation which really values it staff and have plenty of opportunities to develop within the role.

About the role

We are looking for an experienced Membership Officer to join our team. Although much of the work supporting our 2000+ members is carried out remotely, the post holder will need a willingness to travel to occasional in-person events, visits and meetings.

You’ll bring your experience of working in a busy membership environment to a friendly team providing a variety of support to community organisations and others who have joined our thriving peer network. You’ll also work to grow the network and our reach. To do this, as well as planning and delivering a varied programme of events, networking, and engagement opportunities, you will also collaborate with the Marketing team to develop targeted, meaningful content that strengthens relationships, encourages participation and helps grow membership

There will be lots of member interaction, so we’re looking for someone with a warm, friendly outlook and an understanding of issues affecting community organisations. We’re also keen for you to help develop and deliver smooth membership processes that respond to member need, so an eye for detail is key.

This is a full-time role with flexible working hours.

See here or more information on Why Work at Locality

For full details of the role click here: Job Description and Person Specification (PDF) 

And for an idea of what the role is all about click here: A week in the life of a Locality Membership Officer

The Benefits

• Leave:25 days holiday, plus three grace days between Christmas and New Year; An additional day of leave for each year of service (up to 5 days); Option to purchase annual leave via salary sacrifice (up to 5 days); Volunteering days (up to 5 per year), TOIL policy.
• Wellbeing:Employee Assistance Programme (EAP); in house Mental Health First Aider, Health Cash Plan scheme; Cycle to work scheme.
• Maternity:Enhanced maternity of 10 weeks full pay.
• Pension:Scheme with an enhanced employer contribution of up to 7%.

How to Apply

Once you are ready click the apply button below. This will take you to our recruitment platform where you will be asked to give some initial information and then be asked to submit answers to 5 capability questions.

Please consider your responses to these questions carefully. You will be able to save and go back to these up until you submit your application.

Finally, you will be asked to submit your CV.

A note on generative AI: Please note that written answers are screened using an AI detection tool. Answers generated or rewritten by AI — including those that have been edited or processed through humanising tools — are likely to be flagged, so we ask that all responses are written authentically in your own words. 

Our normal process is to longlist initially, inviting candidates to a fifteen minute on-line informal interview to be held on 29 July 2026. As part of this process, we will talk about your level of experience and knowledge. The final interview which will take place on 4 August 2026.

If you have any queries on the application process or want a confidential conversation about any element of our recruitment– please email danielle.newson@locality.org.uk

Thank you for your interest in this role. We really look forward to hearing from you!