KINGSWOOD BATH
Job Description
Job Title: IT and Print Services Technician
Responsible To: Network Manager
Department: IT
Date of Issue: June 2026
About the role
As IT and Print Services Technician, you will support the smooth operation of IT services and Print Services across the Foundation. The role combines first-line IT support responsibilities with operational ownership of the school’s printing, photocopying and stationery services. The successful candidate will support staff and pupils with day-to-day IT issues while also managing printer consumables, reprographics workflows, stationery ordering and supplier coordination.
A career at Kingswood offers the opportunity to be part of a supportive and forward-thinking community that values excellence, innovation, and personal growth. Rooted in our core values - Care for Each Individual, Educate for Life, Serve the Community, and Live Sustainably - we foster an environment where staff are empowered to thrive.
Key responsibilities
IT Support
• Provide first-line IT support to staff and pupils across the Foundation
• Troubleshoot hardware, software and connectivity issues
• Support Windows devices, Microsoft 365 services and classroom technology
• Assist with the setup, deployment and maintenance of laptops, desktops and mobile devices
Support printers, photocopiers and print management systems
• Assist with user account administration and password resets
• Escalate complex technical issues appropriately within the IT Services Team
• Assist with maintaining accurate IT asset records and inventories
Support IT projects and system rollouts where required
• Provide support for school events and presentations requiring IT equipment, including Theatre equipment
Deliver friendly and professional customer service at all times
Print and Stationery Services
• Manage the day-to-day operation of the school’s reprographics and printing services
Manage stationery orders and liaise with suppliers to ensure good stock levels maintained
Operate and support the school’s online print request portal
• Produce high-quality printed materials for academic and operational use
• Troubleshoot printer and photocopier issues before escalating to suppliers
Liaise with external support providers and supervise engineer visits onsite
• Monitor printer performance and report recurring faults or trends
Ensure printers and photocopiers remain stocked with paper and toner
Manage paper, toner and stationery stock levels across the Foundation
• Order stationery, paper and print consumables in line with budgets and procurement procedures
• Seek value for money and assist in monitoring reprographics and stationery costs
• Help identify opportunities for efficiencies and cost savings within printing services
No job description can fully cover all aspects of the role and consequently the responsibilities are likely to evolve and change over time.
Skills, qualifications and experience
You will have strong customer service and interpersonal skills, coupled with a friendly, positive and proactive attitude. You will possess a good understanding of Microsoft Windows operating systems, alongside a basic knowledge of Microsoft 365 applications and services, as well as networking and wireless technologies. You will demonstrate good organisational and time management skills, with the ability to prioritise your workload effectively and work both independently and as part of a team. Confidence in using printers, photocopiers and general office technology is essential, along with strong attention to detail and a commitment to producing high-quality work. You will also show an awareness of cost control and the importance of achieving value-for-money.
Ideally, you will have previous IT support experience, with experience working in a school or education environment being advantageous. You will have experience supporting managed print environments, alongside knowledge of print management systems and experience managing stationery or consumable ordering. A working knowledge of Active Directory and Microsoft Entra ID, as well as mobile device management systems, would be beneficial. You will also have an understanding of safeguarding responsibilities within an education setting, and hold relevant IT qualifications or certifications.
Child protection
It is your responsibility to help promote and safeguard the welfare of children and young persons for whom you are responsible, or with whom you come into contact, and to adhere to and ensure compliance with the School’s Child Protection Policy Statement at all times. If, in the course of carrying out the duties of the post, you become aware of any actual or potential risks to the safety or welfare of children in the school, you must report any concerns to the School’s Designated Safeguarding Lead. Protecting children from the risk of radicalisation is part of the School’s safeguarding duties (under the Prevent Duty).
A coeducational, independent boarding and day school for nine months to 18 years.
Competencies
The Kingswood Competency Framework sets out the expected level of performance at a given level – the ‘competency profile’.
The competency profile is used to support objective setting, appraisal, and continuous professional development planning.
Competency Profile: Level 8 – Team Member (Competent in Delivery):
| Cluster | Competencies | ||
| Strategy＆ Innovation | Strategic View Demonstrates awareness of | Planning for Improvement | Effective Decision Making |
| departmental strategy. Aligns work with departmental objectives and strategies. Actively contributes to | Plans and executes personal tasks effectively. Understands and applies appropriate improvement | Applies decision-making skills to personal tasks. Makes appropriate decisions within parameters defined by | |
| discussions on departmental goals. Leading and Communicating | procedures to routine work. Working Together | line manager. Developing People | |
| People | Communicates effectively with team members. | Proactively contributes to the attainment of team goals. | Provides support for colleagues' |
| Applies effective communication skills to daily | Collaborates eff ectively on team | development. Engages in basic mentoring. | |
| tasks. Technical Delivery | projects. Analytical Thinking | Problem Solving | |
| Delivering Results | Handles routine technical challenges effectively. | Interprets data for routine tasks. | Handles and resolves common problems and challenges. |
| Follows established technical procedures/processes. | Applies analytical techniques to standard problems. | Applies problem-solving techniques to standard role- | |
| Delivering at Pace | Delivering Quality | relevant issues. Delivering Value | |
| Manages time effectively to meet deadlines. | Applies appropriate quality standards to own work. | Identifies and implements improvements to deliver value. | |
| Delivers tasks with appropriate urgency. | Routinely ensures quality control. | Ensures cost efficiency in standard tasks. | |
Terms and conditions
This is a full-time role, all year round, working 37 hours a week: 8.00am to 4.00pm, Monday to Thursday, and from 8.00am to 3.30pm on Friday.
The salary for this role is £25,948.26 per annum.
Kingswood School has high expectations of staff and looks to reward them with beneficial conditions of service:
• Stakeholder Pension Scheme, matching your contributions up to 5% of pensionable pay
• All staff enjoy free meals provided in the Dining Room with refreshments available throughout the day
Parking available around the School site (subject to availability)
• Professional development and training
Part remission of fees at Kingswood Nursery, Prep and Senior Schools for children of employees (subject to the normal competitive entry requirements being met). Please note that remission of school fees is not a contractual entitlement; the Governors reserve the right to vary the rate of remission or to withdraw it altogether
Staff are welcome to make use of the leisure and sports facilities (which includes a swimming pool, gym and tennis courts) set within the beautiful School grounds, at times as agreed by the School
Death in Service benefit
Cycle Scheme in line with the Government’s Cycle to Work initiative
• Employee Assistance Programme, an independent, free and confidential advice service that can offer both practical advice and emotional support
Kingswood has a strong sense of community and there are many ways to be involved whether through sport, music or social events
Application process
Please visit our website https://www.kingswood.bath.sch.uk/about-us/employment-opportunities to read our policies for Recruitment, Selection and Disclosure Procedure, and Child Protection and Safeguarding Policy including EYFS.
Please email recruitment@kingswood.bath.sch.uk to request an Application Form. Miss Hannah Sweeney, Recruitment Administrator, can answer any questions you may have about the role.
Completed Application Forms should be returned by Email (or by post: Recruitment Administrator, Kingswood School, Lansdown, Bath, BA1 5RG)
The closing date for applications is Friday 26 June 2026, midday. Early applications are encouraged.
The School is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. You will be required to undergo child protection screening appropriate to the post, including checks with past employers and the Disclosure and Barring Service (DBS).
The post is exempt from the Rehabilitation of Offenders Act 1974 and the School is therefore permitted to ask job applicants to declare all convictions and cautions (including those which are "spent" unless they are "protected" under the DBS filtering rules) in order to assess their suitability to work with children."
As an equal opportunities employer, Kingswood School is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership.
We offer a welcoming and inclusive workplace and strongly encourage suitably qualified applicants from a wide range of backgrounds to apply.