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Internal Communications & Experience Officer About us Teach First is a charity that understands that for a child growing up in poverty, all too often their future is already written. We know that education can flip the script. We find and train teachers to work in the schools that need them most, we equip school leaders with evidence-led training, we support local teacher training providers, and we plug education leaders into supportive professional networks. We’re at the centre of a movement, rewriting the future within the classroom and beyond, ensuring every child, no matter their background, gets the opportunities they need to thrive About the team This role sits within the Employee Experience and Development team working to create a culture where everyone who works for us can connect, grow and perform with the confidence to be themselves. The team sits within the People and Governance directorate who support our people and ensure strong governance across Teach First. By bringing together People and Governance functions, we help create a positive working environment and ensure the charity operates responsibly, effectively, and in line with its values. About the role The Internal Communications and Employee Experience Officer role manages core internal communications, events and intranet content and supports engagement surveys, recognition programmes and the Mental Health Champions community to enable employee engagement across the Charity. In this role you will be responsible for: • Delivery of key internal communications channels including the All-Staff call, writing compelling content and using Sharepoint to create and send communication bulletins for different internal audiences. • Organising a range of internal employee events - including lunch and learn events, Affinity Group sessions, safer space sessions and Mission Moments calls. Working with colleagues to deliver a calendar of internal events based around annual awareness and wellbeing dates. • Managing and maintaining the Employee Intranet - including creating news articles, managing updates of key intranet pages and liaising with content owners across the Charity to make sure information is up to date. • Employee Surveys - mapping out survey cycles including survey period, reporting and sharing feedback with different internal audiences/groups. Support with survey analysis across our main Employee Engagement Survey, New Starter and Exit surveys. • Driving use of internal Recognition programmes, including our Change Maker Awards. • Supporting our Mental Health Champions community to embed mental health awareness and signposting across the charity. You will report into: • Internal Communications and Experience Manager You will work closely with: • Employee Development Officer and Manager • People Partnering team • People Operations team • Colleagues across the Charity to organise events and content to communicate About you To be successful in this role you will be able to demonstrate the following skills, knowledge and experience. • Your written communications are crystal clear and compelling to read. • You have great attention to detail and can demonstrate how you can analyse, interpret, and communicate large amounts of employee engagement data to different audiences. • You’re a lover of processes and systems, with an ability to learn new systems or digital tools. You can demonstrate owning processes and systems from development through to reporting and evaluation. • You can build relationships quickly with key stakeholders. You’re confident liaising with and influencing at all levels of seniority. • You can manage multiple and competing priorities, including moving between project work and day to day work. • You are committed to improving equity, diversity and inclusion and can demonstrate how you are currently putting this commitment into practice. At Teach First, we’re committed to building a diverse, high‑performing team. We particularly welcome applications from candidates from underrepresented groups; and whose socio- economic background reflects that of the pupils we work with. If you’re excited about this role but don’t tick every box, we still encourage you to apply. You may be exactly what we’re looking for — for this role or another. Working for us At Teach First, we want you to thrive because when you’re at your best, our mission moves forward. We offer pay, benefits and flexibility that support your wellbeing, and in return we ask you to bring your energy, commitment and passion to helping every child reach their potential. Find out more Our culture: We live by our values. They underpin our culture and identity. And inform everything we do. • Purpose: Ending educational disadvantage guides us - We stay focused on our mission and strive to get better every day. • Community: We are a movement for change - Together we are stronger, we support and learn from one another, working with and through the diverse communities we serve. • Bravery: Change requires courage - We take bold risks and aren’t afraid to try, fail and learn in pursuit of our vision. • Innovation: We will succeed through new ideas - We are restless for impact and creative with our solutions. Diversity and inclusion: We want to be a place where everyone can perform, learn and contribute with the confidence to be themselves. We are passionate about building a work force that reflects the community we serve, and our employees are expected to contribute to advancing diversity and inclusion within the charity. Find out more Safeguarding: Safeguarding children is at the heart of our work and a non‑negotiable part of every role at Teach First. All colleagues must complete a Disclosure and Barring Service (DBS) check before starting. We follow safer recruitment practices and expect our employees to share our commitment to keeping children safe. Agile working: Our agile way of working gives you flexibility. Need to start late or finish early? Our Agile Working policy focuses on outcomes, not presenteeism. Find out more Flexible Working: We are happy to consider flexible work patterns for our roles where they align with the needs of the charity. So, if you want to discuss a set and regular working pattern, let us know in your application. Find out more