Are you passionate about making a difference in people’s lives?
Do you want to be part of a caring, supportive, and dedicated team?
We’re looking for a Housing Support Worker to join our supported accommodation service, providing safe housing and guidance to vulnerable families. This is a rewarding opportunity to empower families to build independence, stability, and brighter futures.
As a Housing Support Worker, you’ll:
• Accept and process referrals, conduct interviews, and carry out risk assessments.
• Develop and review individual support plans in collaboration with each client.
• Support families with empathy, professionalism, and a non-judgemental approach.
• Assist with housing management tasks such as rent collection, repairs reporting, and preparing units for letting.
• Build strong, professional relationships with external agencies and partners.
• Maintain accurate records and contribute to required reporting and outcomes.
• Take part in supervision, training, team meetings, and ongoing professional development.
What we’re looking for:
• Good numeracy and literacy.
• Experience supporting vulnerable clients, including those affected by domestic violence.
• Knowledge of safeguarding and child protection procedures.
• Ability to challenge inappropriate behaviour confidently and professionally.
• Strong decision-making skills, especially under pressure.
• Experience of support planning and understanding the needs of vulnerable families.
• A caring, empathetic, and non-judgemental attitude.
• Knowledge of substance misuse (desirable).
• Experience working with children (desirable).
We’re committed to keeping the people we support safe, so this role requires a satisfactory enhanced DBS and background checks.
We are an equal opportunities employer and value diversity within our workforce. Candidates must have the right to work in the UK, as sponsorship is not available for this role.