Housing & Support Officer

Housing & Support Officer - Sutton & Epsom

Make a real difference to vulnerable people's lives every single day. Help Transform clients build independence and daily living skills whilst developing your career in a truly fulfilling role.

No previous experience needed - full training provided.

What you'll be doing

You'll work as part of a supportive team, empowering clients to resolve problems and reach positive outcomes. You'll help clients meet their personalised support plans and access local community services.

Your housing management duties will include rent collection, risk assessments, tenancy management, reporting maintenance issues, and health and safety checks.

Every day is different in this varied and fulfilling role.

Salary: £18,162 per annum (£28,000 FTE)

Location: Sutton & Epsom Team based in Wallington

Hours: 24 hrs per week

About you

We're looking for someone who has:

• Ability to develop non-judgmental professional relationships with clients
• Basic numeracy and written communication skills in Maths and English GCSE/level 4 or above or equivalent
• The ability to communicate well with clients, peers and other agencies
• The ability to work effectively as part of a team
• The ability to manage their own time, delivering outcomes, meeting deadlines and undertaking training
• The ability to gain an understanding of safeguarding issues and a commitment to protect all adults and children using or visiting Transform's services
• Computer literacy (Excel, Word, Outlook and the Internet)

Tick most of the boxes but not all? The best candidate rarely does. So, if you are excited by the role and can do most of what we are looking for, go ahead and apply; you could be exactly who we need.

About Transform Housing & Support

We believe that everyone should be able to live independent and fulfilling lives. We provide housing and support for many socially excluded and vulnerable people across Surrey, in parts of Berkshire, West Sussex and the London Borough of Sutton.

We're a place where people make a difference to clients' lives, feel valued and are supported. We have a strong sense of social responsibility and our values – respect, empowerment, responsibility and excellence – guide everything we do.

Why work at Transform

Transform is a place where all colleagues are valued. We want to make sure colleagues have the flexibility they need to balance their personal lives and do well at work. We focus on outcomes and are open to different ways of working including flexible hours where possible depending on the needs of the service and department.

Our benefits are great and include

• 18 days annual leave per annum, plus bank holiday
• An additional 1 day (pro rata) wellbeing day per annum
• The opportunity to buy or sell up to five days annual leave per holiday year
• Access to our benefits platform for a wide range of discounts on everyday spends
• Life assurance cover
• Training and development opportunities
• Employee assistance programme
• Interest-free staff loans
• Cycle to Work Scheme

Other things you need to know

At Transform we celebrate diversity and know that it is critical for our success. We work hard to make sure we're inclusive, so we want to hear from anyone who is great at what they do and who shares our values.

If you need any adjustments during the application or selection process so you can do your best, just let us know. We will be happy to help.

For an informal discussion about the role please email alevy@transformhousing.org.uk to arrange a call to discuss the post further or apply directly.

It is essential that you have a full valid driving licence and use of your own car for business purposes.

Successful candidates will be required to complete an Enhanced DBS check.

We review CVs as we receive them and interview as soon as we have applications that look like a good match, so apply as soon as you can to avoid missing out.

Ready to transform lives whilst building your own rewarding career? Apply now and start making a difference.